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    Rating Sheet For Interview: Questions?

    Uploaded by

    Mark Aldwin Lopez
    The document provides techniques for welcoming guests to make them comfortable and safe such as knowing reservations and remembering names. It also outlines service standards for menu presentation such as keeping beverages clean, offering menus in multiple languages, and presenting menus open to guests.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Rating Sheet For Interview: Questions?

    Uploaded by

    Mark Aldwin Lopez
    23 views1 page
    The document provides techniques for welcoming guests to make them comfortable and safe such as knowing reservations and remembering names. It also outlines service standards for menu presentation such as keeping beverages clean, offering menus in multiple languages, and presenting menus open to guests.

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    Original Title

    10- Rating Sheet for Interview

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    The document provides techniques for welcoming guests to make them comfortable and safe such as knowing reservations and remembering names. It also outlines service standards for menu presentation such as keeping beverages clean, offering menus in multiple languages, and presenting menus open to guests.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    23 views1 page

    Rating Sheet For Interview: Questions?

    Uploaded by

    Mark Aldwin Lopez
    The document provides techniques for welcoming guests to make them comfortable and safe such as knowing reservations and remembering names. It also outlines service standards for menu presentation such as keeping beverages clean, offering menus in multiple languages, and presenting menus open to guests.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 1

    Rating Sheet for Interview

    Satisfactory
    Questions? Response
    YES NO
    1. What are some techniques on how you can welcome the guests to make
    them comfortable and safe?

    Answer: Know the reservation for the day, try to remember the names of
    the guest, particularly the regular guest, always address guest Sir/Madam,
    if not by their names to show how important they are to the
    establishment.
    2. What are the service standard in menu presentation?

    Answer: All beverage should be clean and in good condition, menu should
    be at least 2/3 languages, menu must be presented to the guest open,
    present menu in the guest table and open the first page, must have non-
    alcoholic option in case hotel have the license to serve liquor at restaurant,
    always point to any recommendation of house favorites, inform the guest
    that you will take their order when ready, maintain eye contact and
    approach at the appropriate time.
    The Learner was
     Satisfactory Not Satisfactory

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