Automotive Level 1
Automotive Level 1
Automotive Level 1
LEVEL-2
CLASS X
Students Handbook
Students Handbook
CLASS
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THE CONSTITUTION OF INDIA
PREAMBLE
WE, THE PEOPLE OF INDIA, having solemnly resolved to constitute India into a 1SOVEREIGN
SOCIALIST SECULAR DEMOCRATIC REPUBLIC and to secure to all its citizens :
JUSTICE, social, economic and political;
LIBERTY of thought, expression, belief, faith and worship;
EQUALITY of status and of opportunity; and to promote among them all
FRATERNITY assuring the dignity of the individual and the2 unity and integrity of the Nation;
IN OUR CONSTITUENT ASSEMBLY this twenty-sixth day of November, 1949, do HEREBY ADOPT,
ENACT AND GIVE TO OURSELVES THIS CONSTITUTION.
1. Subs, by the Constitution (Forty-Second Amendment) Act. 1976, sec. 2, for "Sovereign Democratic Republic” (w.e.f. 3.1.1977)
2. Subs, by the Constitution (Forty-Second Amendment) Act. 1976, sec. 2, for "unity of the Nation” (w.e.f. 3.1.1977)
Automobile Level-2
Acknowledgements
Advisors
1. Dr. Satbir Bedi, IAS, Chairperson, CBSE
Content Developed By
1. PSSCIVE, Bhopal
UNIT - 2
Tools 62
Session 1 : Hand Tool 62
Session 2 : Measuring Tools 70
Session 3 : Electrical Tools 73
Session 4 : Special Tools 75
Session 5 : Service Workshop Equipment 77
Suggested Reading 80
UNIT - 3
Vehicle Servicing 82
Session 1 : Washing of a Vehicle 82
UNIT - 4
Customer Sales Care 99
Session 1 : Customer Service 99
Suggested Reading 103
UNIT - 5
Innovation and Development 104
In this Unit, you will develop an understanding of the components of Chassis Frame, Body,
Engine, Lubrication System, Cooling System, Fuel supply system, Transmission system Front
and Rear Axle Steering System, Suspension System, Wheels and Tyre, Brakes, Electrical &
Electronic Systems of an automobile vehicle.
SESSION - 1: CHASSIS
Relevant Knowledge
You have studied the definition of chassis, various major components mounted on a chassis
frame and the functions of the chassis frame in the previous level. We can say that chassis is the
under part of a motor vehicle, consisting of the frame (on which the body is mounted) with the
wheels and machinery. In this chapter you are going to learn more details about the chassis.
Fig: Chasis
Radiator Clutch
Propeller Shaft
Petrol Tank
Side Members Horizontal Member
Fig: Chassis
Classification of Chassis
According to the fitting of engine the classification of Chassis is as follows:
1. Full forward
2. Semi-forward
3. Bus chassis
4. Engine in front
5. Engine at centre
Full forward chassis is one in which the engine is fitted outside the driver cabin or seat like in
cars and old Tata-trucks. In this type of arrangement, the driver seat is far from the front wheels
and he is not able to see just in front of the vehicle.
In Semi-forward chassis, half portion of the engine is in the driver's cabin and the remaining
2
half is outside the cabin like in standard, Bedford pick. It provides better visibility of road to the
driver.
In bus chassis, the whole engine is fitted in the driver cabin. It provides an increased floor space
in the vehicle. The driver seat is just above the front wheel and he can see the full front road right
from the front wheels.
In most of the vehicles, the engine is fitted in front portion of the chassis. The drive is given to the
front wheels only in matador vehicles.
The engine may also be fitted at the back portion of the chassis, like in Tata and Ashok Leyland
buses. This arrangement does not require long propeller shaft. Gearbox and Differential are
combined in one unit.
The engine may also be fitted at the centre of the chassis. This arrangement provides full space
of chassis floor for use.
According to the number of wheels fitted in the vehicles and the number of driving wheels, the
vehicle chassis's are of the following types:
(a) 4 X 2 drive chassis vehicle: consists of 4 wheels out of which 2 wheels are the driving
wheels.
(b) 4 X 4 drive chassis vehicle: consists of 4 wheels and all of them are the driving wheels.
(c) 6 X 2 drive chassis vehicle: consists of 6 wheels out of which 2 wheels are the driving
wheels.
(d) 6 X 4 drive chassis vehicle: consists of 6 wheels out of which 4 wheels are the driving
wheels.
X-Member
Rear
Front
Cross Members
Kickup
Side Member
Advantages
2
Cost is less, as the body floor works as long and cross members.
2
Deadweight of vehicle is less, as body floor works as a chassis and extra cross members
are eliminated.
2
Due to elimination of frame, the centre of gravity of the vehicle is lowered, which gives
more stability, specially for fast moving vehicles. As stated above, the main floor works as
a chassis. As such floor is pressed to form small sections and channels are welded to give
it extra strength. A standard Car manufactured in India is equipped with this type of
frameless construction.
Disadvantages
2
The only disadvantage of having an integral frame chassis is, that, in case of an accident,
it becomes difficult to repair, set it right and properly align the same.
2
Channel Section
4
2
Box Section
2
Tubular Section
Channel Section is used in long member and box section in short members. Tubular section
is used now-a-days in three -wheelers, scooters and matadors, pick-ups frames.
Exercise: Assignment
1. List the types of chassis:
S.No. Types of Chassis
3. Chassis is made of
a) Wood b) Oil
c) Metal d) Plastic
Part A
2
Share characteristics of chassis frame
Part B
Discuss in class the following:
2
What is meaning of chassis?
2
What are the different types of chassis frames used in automobiles?
2
Classification of chassis.
2
Section used in the chassis.
2
Advantage of integral frame chassis over conventional chassis frame.
6
SESSION - 2: BODY OR SUPERSTRUCTURE
Relevant Knowledge
In the previous level you studied little about the type of body and their fixing methods with the
chassis frame and the requirements of automobile body. Here you are going to learn about
different the parts of the body or superstructure.
2. Floor Assemble: Generally, the floor of the body is assembled first and after that the
pillars, rails and panels are welded in order to form the complete body.
3. Doors: Each door is provided with a check arm consisting of an articulated plate secured
on a pillar and sliding into a slot in door. A rubber pad on check arm tip prevents the arm
from sliding out of its slot, thus checking opening of the door. Door windows are held by
fasteners.
4. Windshield and Back window: To improve visibility the windshield and back window are
curved. They are also provided with weather strips and bright metal reveals.
5. Body inner trimming: The car body is lined with special paints, sound reducing and
water proofing compounds as well as stuffing and covering materials. It is done for
following two main purposes.
2
To reduce mechanical components vibrations
2
To improve car appearance and comfort.
6. Seats: The bench type front seat consists of a metal framing on which the stuffed, cloth
and imitation leather upholstered seat back is fixed. A lever projecting laterally to the
cushion disengages the slide catch for seat position adjustment. The cushion is just press
fitted in the framing.
7. Hood: The hood is made in a single piece, hinged at the rear to cover the engine
compartment. Around the edges of the engine compartment on which the hood rests when
closed are fitted rubber bumper pins. The hood is kept closed by a locking catch.
8. Deck lid: The deck lid is opened and closed, with the help of a handle. To keep the lid closed,
a catch is engaged in a striker. The luggage compartment opening edge is lined with rubber
weather strips. In a well at bottom of luggage compartment, is the spare wheel.
Roof Panel
Quarter Panel
Dash
Boot Aperture
Body Quarter
Wheel Arch
Bulkhead Valance
Exercise: Assignment
1. List the different part of the vehicle body:
8
3. Fill in the blanks:
a) Body is used for ______________.
b) Door windows are held by ______________.
c) The hood is made in a ______________ piece.
d) The rear and front bumpers consist of a ______________ provided with two
ornaments.
Part A
2 Share importance of the body of a vehicle.
Part B
Discuss in class the following:
2 What is meaning of body in a vehicle?
2 What are the different components of the vehicle body.
2 Differentiate between hood and bumper.
2 Name two important components used in a vehicle body.
2 Write about the importance of windshield.
SESSION - 3: ENGINE
Relevant Knowledge
In the previous level you studied about the definition of an IC engine, types of engine (SI Engine
& CI Engine) and various components of an IC engine and their purposes.
We can say again that the engine or motor is a machine designed to convert energy into useful
mechanical motion. Heat engines, including internal combustion engines and external
combustion engines (such as steam engines) burn a fuel to create heat, which, is then used to
create motion.
In this level you are going to learn about various classifications of automobile engines, different
technical terms used in IC engine, etc.
Cylinder
Sparking Plug
Cooling Fins
Exhaust Carburettor
Air Inlet
High Tension Cable Petrol Supply Pipe
Piston
Connecting Rod
Magneto Crank
Roller
Inter Cam
Crank Case
1. Cycle of Operation
2
Otto Cycle Engine
2
Diesel Cycle Engine
3. Fuel Used
2
Petrol Engine (or Gasoline Engine)
2
Diesel Engine
2
Gas Engine
10
4. Types of Ignition
2
Spark Ignition (SI) Engine
2
Compression Ignition (CI) Engine
5. No. of Cylinders
2
Single-cylinder Engine
2
Six-cylinder Engine
2
Two-cylinder Engine
2
Eight-cylinder Engine
2
Three-cylinder Engine
2
Twelve-cylinder Engine
2
Four-cylinder Engine
2
Sixteen-cylinder Engine
6. Arrangement of Cylinders
2
Inline Vertical Engine
2
Opposed cylinder Engine
2
Horizontal Engine
2
Radial Engine
2
V-type Engine
8. Type of Cooling
2
Air-cooled Engine
2
Water-cooled Engine
In addition to the above classifications, the internal combustion engines are classified
on the following bases also:
9. Speed
2
Low Speed Engine
2
High Speed Engine
2
Medium Speed Engine
2
Airless or Solid Injection Engine
12. Application
2
Stationary Engine
B
2
Marine Engine
2
Automotive Engine
2
Aircraft Engine
Spark
2
Locomotive Engine
Plug
13. Special Type Engine Fig: Wankel Rotary Engine
2
Wankel Engine
2
Automotive Gas Turbine
2
Top Dead Centre (T.D.C): This refers to the position of the crankshaft when the piston is in
its top most position i.e. the position closest to the cylinder head.
2
Bottom Dead Centre (B.D.C): This refers to the position of the crankshaft when the
piston is in its lowest position i.e. the position farthest from the cylinder head.
2
Bore: Diameter of the engine cylinder is referred to as the bore.
2
Stroke: Distance travelled by the piston in moving from T.D.C. to the B.D.C is called
‘stroke’.
2
Clearance Volume: The volume of cylinder (including the combustion chamber) above
the piston when it is in the T.D.C. position is referred to as ‘clearance volume’ (Vc).
2
Piston Displacement: This is the volume swept by the piston in moving from T.D.C. to
B.D.C. This is also called ‘swept volume’. If ‘d’ is the cylinder bore and ‘S’ the stroke, the
piston displacement, Vs is given by
ð 2
Vs = d .s
4
2
Engine Capacity: This is the total piston displacement or the Swept volume of all the
cylinders. If ‘n’ is the number of cylinders and Vs is the piston displacement, then ‘engine
displacement’ or engine capacity Vd, is given by
12
Vd = Vs.n
2
Compression Ratio: This indicates the extent to which the charge in the engine is
compressed. This is calculated as the ratio of the volume above the piston at B.D.C. to the
volume above the piston at T.D.C. If ‘y’ is the compression ratio, then
Vs + Vc
Y=
Vc
For petrol engines, compression ratios are about 8 to 9.5 : 1, whereas for diesel engines,
these vary from 16 to 22.
2
Power: It is the work done in a given period of time. Doing the same amount of work in a
lesser time would require more power.
2
Horse Power (H.P.): This is the amount of energy required to do 4500kgm. of work in one
minute.
2
Indicated Horse Power (I.H.P): The power developed within the engine cylinders is
called indicated horse power. This is calculated from the area of the engine indicator
diagram.
2
Brake Horse Power (B.H.P): This is the actual power delivered at the crankshaft. It is
obtained by deducting various power losses in the engine from the indicated horse power.
2
Friction Horse Power (F.H.P.): This is the power lost due to friction present between
different matching components.
F.H.P = I.H.P – B.H.P
2
Engine Torque: It is the force of rotation acting about the crankshaft axis at any given
instant of time. It is expressed in newton-metre (Nm).
Engine torque goes through the vehicle transmission system, to the road wheels and is
responsible for rotation of the latter and hence for pulling of the vehicle.
Radius 75 mm
3° Bore 37.5 mm 7.5 cm Bore
Radius=15°
(3.75 cm)
T.D.C. T.D.C.
Displacement
331.3406254
Displacement
Cubic Inches
Stroke
21.2058
Stroke
75 mm
3°
(7.5 cm)
B.D.C. B.D.C.
Part A
2
Share classification of engine used in a vehicle.
Part B
Discuss in class the following:
2
Classification of engine
2
Classification based on cylinder
2
Capacity of an engine
2
Name popular type of engine used in motor cycles
2
Importance of an engine
14
Performance standards/criteria covered by this assessment
Performance Standards Yes No
Able to explain importance of engines
Able to classify the engine
Oil Cooler
Oil Filter
Oil Pump
Oil Pan
The viscosity of the lubricating oil should be just sufficient to ensure hydrodynamic
lubrication. A higher value than this would be of no use since it will involve higher power
losses due to the increased oil resistance.
The viscosity of the lubricating oil, at the time of starting the engine, should be low
otherwise the engine may not start. On the other hand with the engine running, the oil
viscosity decreases due to increase of temperature, which is contrary to what is desirable,
since at all operating temperatures, the viscosity should not fall below the minimum value
required to maintain hydrodynamic lubrication. Therefore, the viscosity should ideally
remain the same at all temperatures. Relative change of viscosity with temperature is
called viscosity index. However, the viscosity of all the oils does vary with temperature
and, therefore, the oil with minimum variation is preferred.
Viscosity is the most important property of lubricants and they are mostly selected on the
basis of their viscosity and temperature coefficient of viscosity (viscosity index).
2. Physical Stability: The lubricating oil must be stable physically at the lowest and the
highest temperatures encountered in practice. There should not be any separation of
solids at the lower temperatures and at higher temperatures it should not vapourise
beyond a certain limit.
3. Chemical Stability: At higher temperature the oil should remain chemically stable. There
should not be any tendency for oxide formation, many of the oxidation products being
sticky substances clog the lines and cause faulty piston rings and valve action.
The oil should also not decompose at high temperatures to form carbon. Carbon thus
formed, lowers rings efficiency, thus reducing engine compression. The spark plugs and
the valves also do not function efficiently due to sticking of carbon particles.
4. Resistance against Corrosion: The oil should not have any tendency to corrode the
pipe lines, crank case and other engine parts with which it comes into contact.
5. Pour Point: The minimum temperature at which the oil will pour is called its pour point.
Obviously, since the oil will not be able to flow below the pour point, it cannot be used
below this temperature for lubrication. Thus, the pour point of the oil should be less than
the lowest temperature encountered in the engine.
The pour point is the temperature at which a lubricant just ceases to flow when cooled
under standard conditions. The lower the pour point, the better is the lubricant.
6. Flash Point: The flash point of the oil should be sufficiently high so as to avoid flashing of
16
oil vapours at the temperatures occurring in common use. A flash point higher than the
minimum desired value will not serve any useful purpose.
Flash point of a lubricating oil is the minimum temperature at which it gives off sufficient
vapour so as to form an explosive mixture with air. If the oil is heated further a stage will
reach when it will begin to burn continuously on applying a flame to it. This temperature is
called the fire point.
7. Cleanliness: The oil should be sufficiently clean and stable itself so that the crank case
and oil lines are kept clean. Further it must contain agents, called detergents, which
remove the impurities from the engine parts during oil circulation. These impurities may
either be filtered out or removed with the change of oil at periodic intervals.
Types of Lubricants
Depending on widely varying requirements of different parts, the automotive lubricants may be
classified as below:
Exercise: Assignment
1. List the parts which require lubrication:
Part A
2
Share importance of the lubrication used in a vehicle.
Part B
Discuss in class the following:
18
2
What is the meaning of lubricants?
2
What are the different types of lubricant used in automobiles?
2
Differentiate between different types of lubricants.
2
Flash point and Pour point – explain.
2
Importance of properties of lubricants.
All the heat produced by the combustion of fuel in the engine cylinders is not converted into useful
power at the crankshaft. A typical distribution for the fuel energy is given below:
It is seen that the quantity of heat given to the cylinder walls is considerable and if this heat is not
removed from the cylinders it would result in the preignition of the charge. In addition, the
lubricant would also burn away, thereby, causing the seizing of piston. Excess heating will also
damage the cylinder material.
Keeping the above factors in view, it is observed that suitable means must be provided to
dissipate the excess heat from the cylinder walls, so as to maintain the temperature below
certain limits. The engine gives best performance at temperature from 70 to 85 degree Celsius,
which is called the optimum temperature limit. In optimum temperature limit, the engine
overhaul efficiency is highest.
Methods of Cooling
Various methods used for cooling of automobiles engine are:
2
Air Cooling: The basic principle involved in this method is to have the current of air
flowing continuously over the heated metal surface from where the heat is to be removed.
The heat dissipation depends upon following factors:
Use of copper, aluminum and steel alloys has been made to improve heat transfer
because of their better thermal conductivity.
2
Water Cooling: In water cooling, the engine cylinders are surrounded by water jackets
through which the cooling water flows. Heat flows from the cylinder walls into water which
goes to the radiator where it loses its heat to the air.
In the modern automobiles, pump circulation system is employed because in this system
the required size of the radiator is much smaller than the thermosiphon system and the
cooling is also faster.
2
Liquid cooling: Sometimes instead of water, other liquids having higher boiling points
are used for engine cooling. The examples are glycerin (boiling point 290°C) and ethylene
glycol (b.p. 195°C). Higher boiling point increases the capacity of the liquid to carry heat
and consequently weight of the coolant and hence that of the radiator is decreased.
2
Pressure sealed cooling: The boiling point of water is raised at higher pressures, with
consequent reduction in coolant and the radiator weights and greater thermal efficiency of
2
the engine due to higher operating temperatures. For approximately 10 kN/m increase in
pressure, the boiling point is raised by 2.5°C. To achieve this special pressure, a sealed
radiator cap is used. The pressure blow off valve opens when the pressure in the system
exceeds a certain predetermined value, say 50 kN/m2. A vacuum valve is provided to
safeguard against the radiator collapse due to vacuum if the steam inside suddenly
condenses to form a vacuum.
20
Advantages of Pressure sealed cooling system
2
There is no loss of coolant.
2
Cooling efficiency of the system is not decreased at high altitudes, where due to low
temperature pressure, the boiling point is otherwise low.
A thermostat is placed between the engine and the radiator to make sure that the coolant stays
above a certain preset temperature. If the coolant temperature falls below this temperature, the
thermostat blocks the coolant flow to the radiator, forcing the fluid instead through a bypass
directly back to the engine. The coolant will continue to circulate like this until it reaches the
design temperature, at which point, the thermostat will open a valve and allow the coolant back
through the radiator.
Exercise: Assignment
1. List the components of cooling system:
1. Coolant is made of
a) Oil b) Water
c) Chemical d) Liquid
Part A
2
Share importance of cooling system in a vehicle.
22
Part B
Discuss in class the following:
2
What is the meaning of cooling system?
2
What are the different components of cooling system used in an automobile?
2
Differentiate between air and water cooling.
2
Liquid cooling and Pressure sealed cooling.
It was already discussed that the basic fuel supply system in an automobile with a petrol engine,
consists of a fuel tank, fuel lines, fuel pump, fuel filter, air cleaner, carburetor and inlet manifold.
Now, let us discuss about different types of fuel supply system.
Fuel Filter
Fuel Tank
Carburetor
Fuel Line
Fuel Emission Line
Fuel Return Line
Fuel Pump
Charcoal Canister
(Some models only)
Fig: Fuel Feed System of a Vehicle
2
Vacuum System: This system is based upon the simple fact that the engine suction can
be used for sucking fuel from the main tank to the auxiliary fuel tank from where it flows by
gravity to the carburetor float chamber.
2Pump System: In this system, a steel pipe carries petrol to the fuel pump which pumps it
into the float chamber of the carburetor through a flexible pipe. If the fuel pump is
mechanical, it has to be driven from the engine camshaft and hence placed on the engine
itself. However, electrically operated fuel pump can be placed anywhere, the rear location
(away from the hot engine) reducing the tendency of forming vapour lock.
2
Fuel Injection System: The petrol injection system has been used successfully on some
modern vehicles (MPFI engines). In this system, the carburetor is dispensed with
altogether. The fuel is atomized by means of a nozzle and then delivered into an air
stream. Separate fuel injection system is used for each cylinder which controls the mixture
under different load and speed conditions.
Exercise: Assignment
1. List the components of the fuel supply system:
Part A
2
Share importance of the Fuel supply system of a vehicle
Part B
Discuss in class the following:
2
Different types of fuel supply system used in a vehicle.
2
Difference between gravity and pressure system.
2
Write the importance of pressure system.
Clutch Assembly
You have already studied functions of clutch, requirements of clutch and its main components.
Now let us learn more about the Clutch Assembly.
Types of clutch
Different types of clutches are as follows:
1. Friction Clutch
2
Single plate clutch
2
Multiplate clutch
• Wet
• Dry
C D C D
A B A B
W
N N N
Let shaft A and disc C be revolving at some speed, say N r.p.m. Shaft B and the disc D keyed to it
are stationary, initially when the clutch is not engaged. Now apply some axial force W to the disc
D, so that, it comes in contact with disc C. As soon as the contact is made the force of friction
between C and D will come into play and consequently the disc D will also start revolving. The
Speed of D depends upon friction force present, which in turn, is proportional to the force W
applied. If W is increased gradually, the speed of D will be increased correspondingly, till the
stage comes when, the speed of D becomes equal to the speed of C. Then, the clutch is said to
be fully engaged.
Thus, we see that the torque transmitted by a friction clutch depends upon 3 factors i.e., µ W and
R. This means that increasing any or all of the above factors would increase the amount of
torque which a clutch can transmit. However, there are upper limits in each of these cases.
An auto-vehicle has to run on roads of various qualities and types, and at varying speeds. It also
encounters with vivid nature of tyre-road adhesion, on level and sloped roads. Having different
body profiles, various driving needs such as idling and quick acceleration etc., and widely
varying driving habits of drivers, the vehicles have to overcome several resistances also.
Moreover, they also meet the variations in tractive effort at various speeds. Various resistances
encountered by the auto-vehicle during its operation are
1. Manual Transmission
The manual transmission i.e., the selective type gearboxes are the conventional means.
They are widely used in cars, bases and trucks. It is also known as standard or
conventional type Gear box.
2
Sliding mesh gear box
2
Constant mesh gearbox
2
Synchromesh gearbox without overdrive
2
Synchromesh gearbox with overdrive
2. Semi-automatic transmission
Semi-automatic transmission incorporates an intermediate arrangement which is
combination of manual and automatic systems.
2
Electric controlled with a fluid drive
2
Electric controlled with overdrive
2
Fluid-torque drive
3. Automatic Transmission
Automatic transmission is used mainly on luxury cars, or heavy vehicles which require
frequent change of gears in the city and crowded highway driving. In automatic
transmission, the different ratios between the engine crankshaft and the wheels are
achieved by automatic means. The driver does not need to shift gears, such transmission
make use of a fluid coupling or torque converter, as well as mechanical, hydraulic or
electrical controls.
2
Hydromatic drive
2
Torque-converter drive
Principle of Gearing
A simple Gearing principle is shown below where two gear are engaged with each other. Gear A
is called Driving Gear or Driver and Gear B is called Driven Gear.
Suppose,
NA = Speed of Gear A TA = Number of teeth on Gear A
NB = Speed of Gear B TB = Number of teeth on Gear B
Therefore, the speed ratio of Gear A and Gear B is
NB TA
=
NA TB
28
With the following example, the principle of gearing will be very clear to you.
In the example below, the DRIVER has 60 teeth and because it is the largest we say that it
revolves once. The DRIVEN gear has 30 teeth. Simply divide 60 teeth by 30 teeth to work out
the number of revolutions of the driven gear.
1A. A
Work out the Velocity Ratio (Gear Ratio);
60 Teeth B
30 Teeth Distance moved by Effort 25T (Gear A)
=
Distance moved by Load 75T (Gear B)
3 Input movement
= =
By V Ryam 1 Output movement
Driven
Driver Driver : Driven
(Load) =
(Effort) 3:1
3A. B
80 Teeth
A Distance moved by Effort 20T (Gear A)
=
20 Teeth Distance moved by Load 80T (Gear B)
4 Input movement
= =
1 Output movement
By V Ryam
Driver Driver : Driven
=
(Effort) 4:1
Driven
(Load)
These Arrows
to be in line
Note: The size selection of propeller shaft depends on the following basic parameters
2
Continuous operating torque
2
Continuous true running angles
2
Desired service life
2
Power source
Universal Joints
An universal joint is used where two shafts are connected at an angle to transmit torque. In the
transmission system of a motor vehicle, the transmission main shaft, the propeller shaft and the
differential pinion shaft are not in one line, and hence the connections between them are made
by universal joint which is used to connect the transmission main shaft and the propeller shaft.
The other universal joint which is used to connect the other end of the propeller shaft and the
differential pinion shaft. Thus, connections between the three shafts are flexible and at an angle
with each other. The universal joint permits the torque transmission not only at an angle, but also
while this angle is changing constantly.
A simple universal joint consists of two Y-shaped yokes, one on the driving shaft and other on
the driven shaft, and a cross-piece called the spider. The four arms of spider, known as
trunnions, are assembled into bearings in the ends of the two shaft yokes. The driving shaft and
the driven shaft are at an angle to each other, the bearings in the yokes permits the yokes to
swing around on the trunnions with each revolution.
30
A simple universal joint does not transmit the motion uniformly when the shafts are operating at
an angle, except in constant velocity type universal joint. Because, the pivot pins do not revolve
in the same plane, the driven shaft will increase to a maximum and decrease to a minimum,
twice in each revolution. Although the degree of variation is small, it may be minimized by the
use of two universal joints. The two joints are arranged so that the nonuniform rotation of each
joint tends to neutralize that of the other.
Needle Bearing
Cross journal with
grease nipple Grease nipple Propeller
for slip joint a shaft
Slip joint
Flange yoke splines Dust cover
Yoke with felt screen
Yoke
Slip Joint
Special Tool
Bearing Centre
Cup Housing
Exercise: Assignment
1. List the types of clutch:
S.No. Types of clutch
32
c) Automatic transmission is ______________ mainly on luxury cars, or heavy
vehicles which require ______________ change of gears in the city and
crowded highway driving.
d) The rotary motion of the ______________main shaft is carried out through the
______________ shaft to the differential casing, the rear wheels to rotate.
Part A
2
Share the importance of a transmission system used in workshop.
Part B
Discuss in class the following:
2
Various resistances encountered by auto vehicle during its operation.
2
Different types of transmissions used in automobiles.
2
Differentiate between propeller shaft and universal joint.
2
Requirements of propeller shaft.
2
Function of front axle.
Fig: Exploded view of a heavy duty front axle used on a Tata truck
34
King-pin King-pin
Thrust washer
Stub axle
Coller pin
Coller pin Stub axle
Thrust washer
King-pin
Coller pin
Stub axle
King-pin
Axle beam
Stub axle
Coller pin
Axle beam
(c) (d)
Fig: Different types of stub axles (a) Elliot Type, (b) Reverse Elliot Type,
Stub Axle
A stub axle is an inter-mediatory small shaft between the road wheel and the front (dead) axle.
On one end it remains connected to the axle beam by means of a king pin or a ball joint, while the
other end, the front wheel is mounted on it. The stub axles are available in different shapes and
they are connected to the axle beam in different styles. Depending upon the shapes, and styles
of connection, the stub axles can be one of the following types.
1. Elliot types
2. Reversed Elliot type as used on Eicher 10.90, Ashok Leyland Vicking, Tata 407 etc.
3. Lamoine type generally used on front axle of tractors
4. Reversed lamoine type
Exercise: Assignment
1. List the functions of the front axle:
S.No. Name of component
36
c) Rigid axle beam is a stationary ______________ member.
d) In a four wheel drive, the front axle transmits ______________ to road wheels.
Part A
2
Share importance of front axle of a vehicle.
Part B
Discuss in class the following:
2
What is meaning of front axle?
2
What are the different types of axles used in automobile?
2
Differentiate between Stub-axle with rigid axle beam type and Stubaxle without rigid axle
beam type?
2
The mechanism should have self-rightening effect so that when the driver releases the
steering wheel after negotiating the turn, the wheel should try to achieve straight ahead
position.
The readers may bear in mind that the requirements of any system may vary, but, they should
have some kind of average compromise.
Steering Gears
To accomplish the turning of road wheels by few degrees, it rotates the steering wheel many
times. All these are possible only by use of a steering gear. A steering gear serves two main
functions.
2
It transforms rotary motion of the steering wheel into the reciprocating motion of the drag
link.
2
It assists in multiplying a small effort applied at the steering wheel into a much greater
force on the drag link.
In most of the above types a worm is the basic component which is used in conjunction with
wheel, wheel sector, or nut etc.
38
Exercise: Assignment
1. List the functions of steering:
Part A
2
Share the importance of steering system of a vehicle.
Part B
Discuss in class the following:
2
What is use of steering?
2
What are the different types of steering gear used in automobiles?
Pinion
shaft Pinion
Crown wheel
(a) (b)
Axis of crown
wheel
Axis of
pinion
Longer teeth
(c) (d)
Fig: Crown wheel and bevel pinion geometries of (a) straight teeth or plain bevel type,
(b) spiral teed bevel type, (c) hypoid seeth bevel type, and (d) off-centre hypoid-bevel type.
The final drive, in practice, consists of a bevel pinion and a crown wheel. The bevel pinion
mounted on a shaft which is connected to the propeller shaft generally through a universal joint.
From the crown wheel the drive goes to the differential. Three types of gears are used for the
final drive gearing:
2
Straight Bevel Gears: These contain the straight teeth. They are therefore simplest and
thus the cheapest of all types.
2
Spiral Bevel Gears: The spiral bevel gears have curved teeth which result in greater
contact of the teeth. Because of this the spiral bevel gears are silent running and stronger
than the straight bevel gears.
40
2
Hypoid Gears: These types of gears are widely used for final drive these days. As it is
clear from the case of hypoid gears, the pinion shaft is placed below the axis of the crown
wheel. This permits a lower position of the propeller shaft, thus allowing a low chassis
height. The obvious disadvantage is less ground clearance. Further, these are
comparatively expensive, difficult to assemble and need special high pressure lubricant
because of greater sliding action present in this case.
Exercise: Assignment
1. List the functions of rear axle:
S.No. List of Functions
Part A
2
Share the importance of the steering wheel.
Part B
Discuss in class the following:
Suspension System
After the engine of a vehicle it is the suspension system that holds prime importance because it
is the harbinger of a comfortable ride. The suspension system minimizes the impact of a
particular road condition providing a safe drive to the occupants of the vehicle. This might sound
pretty simple but when you come to think of it seriously it is not as simple. When acceleration
comes into force and force translates into raw energy, this energy travels through the frame of
the vehicle .without coils and springs, To absorb this, the vertical energy would cause the
vehicle to jump up off the road, reducing tyre friction and control, which would result in a heavy
bounce back downwards by the car with even greater force, which could be very dangerous.
Coil spring and leaf springs absorb all forces and keep the tyres firmly planted to the ground so
that the tyre always remains in contact with the ground.
The term suspension is given to the springs, shock absorbers and linkages that connect a
vehicle to its wheels. The suspension system mainly serves the purpose of providing safety to
the car by minimizing jerks and provides comfort to the occupants of the vehicle.
42
2
Strut Rod: Prevents the control arm from swinging forward and backwards.
Ball Joints: A joint that allows the control arm and steering knuckle to move up and down
and sideways as well.
2
Shock absorbers or Struts: Prevents the suspension from bounce after spring
compression and extension.
2
Stabilizer Bar: Limits body roll of the vehicle during cornering.
2
Spring: Supports the weight of the vehicle.
2Shocks and Struts: Shocks and Struts are located behind the wheels of a vehicle. They
are subject to wear and tear just like other vehicle parts. The signs of a shock wear out are,
the car bouncing excessively, leanings hard in corners and jerking at brakes. The sign
indicates that the shocks and struts are definitely calling for a change.
2
Ball joints: The wearing out of ball joints can get dangerous because if they separate they
cause you to lose control over the vehicle which could also be a life risk.
Preventive Measures
The shocks and struts should be checked frequently for leakages. Ball joints should be checked
immediately, incase the motion of the car is not right. Make sure to lubricate the ball joints of your
car frequently.
For a better understanding of this chapter, some terms related to suspension system are
explained below:
2
Pitching, Rolling and Bouncing: When a moving vehicle comes across a road pit or a
bump, it experiences a jolt. Consequently, the vehicle stars vibrating and exhibits
tendencies of undesired motions. When the tendency of motion is along the length, it is
called pitching. If these tendencies are widthwise and along the height of the vehicle, they
are termed as rolling and bouncing respectively.
2
Spring Camber: The initial curvature provided in a leaf spring is called camber of the
spring. The leaf of the spring possesses some radius of curvature due to the camber. The
provision of camber is essentially required in them, so that the curved springs may change
to a flattened shape on loading.
2
Yawing: A phenomenon in which the highly cambered leaf springs exhibit movement
about the vertical axis is known as yawing. Tendency of yawing is less in flat springs than
in cambered springs.
2
Dipping: Tendency of a vehicle to dive in its front on application of brake is called dipping.
This is due to the effect of weight transfer during which extra weight is added on the front
wheels. Consequently the front wheel suspension is overloaded. This is not a desired
condition.
Exercise: Assignment
1. List the components of suspension system:
S.No. Name of Components
44
2. Prepare a poster showing suspension system used in automobiles:
Part A
2
Share the importance of suspension system in a vehicle.
Part B
Discuss in class the following:
2
What is meaning of suspension system?
2
What are the different components of suspension system?
2
List the components of suspension system.
2
Differentiate between sprung weight and non-sprung weight.
Tyre
The tyre is mounted on the wheel rim. It has to carry the vehicle
load and provide a cushioning effect.
Types of Tyres
Fig: Tyre
Tyres may be of the following types:
1. Tube tyre: Tube tyre is the traditional tyre. It encloses a tube in which air is forced to a high
pressure as a cushioning medium. The outer position of the tyre which rolls on the road is
made of synthetic rubber and is called tread. On the inner edges, beads are formed by
reinforcing with steel wires. The beads act as strong shoulders, for bearing against the
wheel rim. Rayon cords are formed into a number of piles. Where the beads and cords
give strength to the tyre, the threads provide resistance against slipping and thicker
surface at the outer periphery.
2. Tubeless Tyre: Tubeless tyre does not enclose the tube. The air under pressure is filled in
the tyre itself. The inner construction of this tyre is almost the same as that of the tube tyre.
A non-return valve is fitted to the rim through which the air is forced inside the tyre.
Tread
Tread
Air Retaining
Tube
Liner
Steel Wire
Steel Bead
Wires Beads
Rubber Sealed
Rim Valve
Valve Cap
Fig: Traditional Tube Tyre Fig: Tubeless Tyre
2
The tubeless tyres are lighter and run cooler than tube tyre.
46
2
The main advantage of a tubeless tyre is that it retains air for a long period even after being
punctured by nail, provided the nail remains in the tyre. But, the tube tyre releases the air
almost immediately after being punctured.
2
Any hole in the tubeless tyre can be repaired simply by rubber plugging.
2
Ordinary punctures can be repaired with removing the tyre from the wheel.
2
It can be retreated in the same manner as the tube tyre.
The tubeless and tube tyres are called pneumatic tyres, in which the air is forced inside the tube
itself or in a tube which is fitted in the tyre. In both the cases, air is the cushioning medium. But in
solid tube, it is not so. Neither the air is forced inside the tyre nor the tube is enclosed inside it. The
tyre is completely solid and is mounted on the wheel rim. It runs for a life long time. Because, it is a
heavy tyre and there is no chance of being punctured. Once it is heavy and does not provide
cushioning effect, it is not used on automobiles. Its use is limited to children’s tricycles.
Exercise: Assignment
1. List the type of tyres:.
Part A
2
Share importance of wheels and tyres used in a vehicle.
Part B
Discuss in class the following:
2
What is meaning of wheels and tyres?
2
What are the different types of tyres used in vehicles?
2
Differentiate between tyres and tubes?
2
Advantage of tubeless tyres.
In order to bring the vehicle to rest (K.E.= 0), some work has to be done on the wheels. The work
(or braking work) is the product of average frictional resistance FR at the roadwheel junction
and the distance d moved by the vehicle before halting. Thus from work-energy relation of
vehicle’s dynamics.
1W 2
FR . d = V
2 g
48
V C.G.
W
+ +
FR FR
R R
Exercise: Assignment
1. List the different types of brakes used in automobiles:
S.No. Types
Part A
2
Role of brake
Part B
Discuss in class the following:
2
Importance of brakes in an automobile
2
Principle of brakes for the automobiles
2
Properties of good brakes.
Fundamentals
2
Amperage (Amps or A)
The Amp is the unit of electron flow, or how many electrons are passing along a conductor
in a second.
Amps (A) = I or ‘Intensity’ of the current flow.
2
Voltage (Volts or V)
50
It is the measurement of electric potential or the attracting / repelling force causing
electrons to flow through the circuit.
Volts (V) = E or ‘EMF’ (Electromotive Force).
2
Resistance (Ohms or O)
An ohm is the unit of resistance or how hard a conductor resists the flow of electrical
current.
Ohms (O) = R or ‘Resistance’ to electron flow.
2
Ohm’s Law
The flow of current in a circuit is directly proportional to the applied voltage and inversely
proportional to the resistance. Ohm’s Law is expressed as an equation that shows the
relationship between voltage (E for EMF), current flow (I) and resistance (R).
E = I x R or Voltage = Amps x Resistance
2
Power
Many electrical devices are rated by how much power they consume, rather than by how
much they produce. Power consumption is expressed in watts. It is denoted by the letter
W.
The relationships among power, voltage, and current are expressed by the Power
Formula:
W=ExI
W=VxI
As per Ohm’s Law V = I x R
2
Therefore, W = I
R
2
Or W=I xR
2
Starting Motor (Cranking Motor)
The function of starting motor is to start the engine by drawing direct current (dc) from the
2
Alternator
The functions of alternator are as follows:
• It produces alternating current when the engine is running (the alternator is run by a
V-belt connected with engine crank shaft pulley).
• It also converts the alternating current into direct current with the help of rectifier
fitted along with it.
• It is the source of electricity in automobile when the engine is running.
• When the engine is running the alternator charges the battery by supplying the
current to the battery through the charging circuit.
2
Cut Out Unit
This is fitted into the charging circuit. It is a safety device for the battery in automobile.
When the alternator / dynamo voltage is more than the battery voltage it helps to flow the
current from alternator / dynamo to battery. But when the alternator / dynamo voltage is
less than the battery voltage it avoids to flow the current from battery to the alternator /
dynamo by cutting out the contact breaker points.
2
Voltage and Current Regulator
The function of voltage regulator is to regulate the voltage (12 volts to 14.2 volts) in the
circuit.
The function of current regulator is to regulate the current flow in the circuit as per the
demand of various electrical and electronic components.
2
Ignition Coil
It is fitted in the ignition system of engine. It is just like a step up transformer. The function
of ignition coil is to convert 12 volt dc to around 22000 volts dc (low tension current in to
high tension current) and supply to the spark plugs.
2
Distributor
The function of distributor is to distribute the high tension current to the spark plug
according to the firing order.
2
Spark Plug
The function of spark plug is to create the spark in the combustion chamber according to
the firing order to ignite the air and fuel mixture.
2
Lighting System
Head Light helps the driver to drive the vehicle at night. The functions of head lights are
1) It increases visibility at night
2) It helps to over take the other vehicle
52
3) By using dipper switch it helps the opposite drivers to drive safely.
Rear Light is for giving indication to the road users behind it.
Break Light: It operates when the driver applies the break which indicates the other road
users behind it.
Reverse Light: This light glows when drivers engage the reverse gear of the vehicle,
which, warns other road users behind the vehicle.
Fog Lamps: The colour of fog lemp is amber (yellow). The amber colour light rays have
the quality to penetrate into fog. So, during foggy climate this light helps the driver and
other road users use the road safely.
Left and Right Indicator lamps help to take turn to left or right.
2
Wind Screen wiper: The function of wind screen wiper is to clean the wind screen while
raining to have a clear view in front of the vehicle.
2
Electric fuel pump: The function of fuel pump is to supply the fuel to the curburettor or
injectors from the fuel tank.
2
Fuel gauge: The function of fuel gauge is to indicate level of fuel or quantity of fuel in the
fuel tank.
2
Sensors and actuators: In the modern vehicles sensors and actuators are fitted in
various system of engine along with computer control system. The function of all those
sensors and actuators shall be discussed in the next level.
2
Battery and its Importance: The battery is the main power source for the entire vehicle. It
supplies electrical energy when starting the vehicle and when accessories are operating
with the engine off or at low idle. The battery will also compensate for any shortage of
power from the alternator when the electrical load is especially heavy. For this reason the
battery should always be checked first whenever a vehicle is brought in with an electrical
problem.
The storage battery is an electrochemical device that converts electrical energy into
chemical energy and stores this energy until electrical energy is once again needed.
When the grid is “pasted” with active materials it becomes either a negative or positive plate.
The active material that forms a positive plate is a lead oxide paste which is applied evenly to
the grid.
Plate Strap
Separator
Plate Grid
54
Conventional Low maintenance Maintenance free Calcium
5% Antimony 3.4% or less or strontium (No Antimony)
The plate is then given a “forming” charge which electrochemically converts the paste material
into lead peroxide. The lead peroxide is composed of very small grains or particles which
provide a high degree of porosity. This allows the electrolyte to penetrate the plate. A negative
plate is formed when the grid is pasted and formed into sponge lead.
Separators
If positive and negative plates, is allowed to touch each other, they will quickly short out and lose
their potential energy. To prevent this contact, thin sheets of non-conducting, micro porous
material called separators are placed between each pair of plate.
The assembly resulting from combining one positive plate group and one negative plate group
together, with separators, is known as an element. A plate strap connects the lugs at the top of
all the positive plates. A second plate strap connects the negative plates.
Plate Straps
Assembled
Element
Negative Plates
Separators
Positive Plates
Element
Fig: Battery Case
The case has partitions that separate the individual cell elements. Since each cell produces
slightly over two volts, a twelve – volt battery requires six cells. Three cells make up a six-volt
battery.
Inter-cell connectors
Inter cell connectors are used to connect the cell elements in series that is, the positive strap of
one cell in connected to the negative strap of the adjacent cell. Connections between the cells
are either through the cell partitions in the case or over the top of the partition.
56
The connections are made before the cover is placed on the battery. This type of construction
not only provides an acid-tight seal between the cells, but, also assures minimum voltage loss
from cell to cell.
Of the three types of connections, the through the partition type, provides the shortest path
between the cells, hence the lowest electrical resistance. The over the partition connector is
slightly longer and thus offers more resistance. External connectors are the longest and offer
the greatest resistance.
Electrolyte
The one essential ingredient needed to complete the battery is the electrolyte. The electrolyte
consists of sulfuric acid (H2SO4) diluted with water (H2O), the ratio is about 35% acid to 65%
water by weight. When an electrical load is connected to the terminals of a charged battery, the
acid in the electrolyte reacts with the active materials on the plates and electricity is produced.
Battery Cover
The battery cover is permanently bonded to the case. One piece covers are used with both
through the partition and over the partition cell connectors.
Battery Terminals
Post of Top
Stud Terminal
Terminal
Side
Terminal
Post/Stud
Terminal ‘L’ Terminal
The connecting terminals for the vehicle’s electrical system are, with one exception, located on
the cover. The following are the most common types of terminals :
2
Post or top terminals, used on most car and truck batteries.
2
Side terminals, which are positioned in the sidewall of the container near the top edge.
These terminals are threaded and require a special bolt to attach the cables.
2
L terminals, widely used on specialty batteries and on some import car batteries.
2
Many heavy duty commercial applications use the familiar post terminals plus two
additional types.
Battery Operation
2
When a battery is being discharged, current flow from the negative pole to the positive
pole. The hydrogen ions (H) of electrolyte (diluted H2SO4) move to the positive plate and
combine with oxygen (O) to form water. The sulphate ions (SO4) combine with lead to form
lead sulphate (PbSO4). When the battery is fully discharged the specific gravity of
electrolyte reaches to 1.160.
2
When a battery is being charged, the current flows from the positive pole to the negative
pole. The oxygen ions move to the positive plate where they displace the sulphate ions
(SO4) simultaneously move back from the negative plates into the electrolyte. This turns
the negative plates back into lead (Pb).
2
Charge / Discharge cycle
In a fully charged cell, the active material of the positive plate is lead peroxide (PbO2). The
negative plate contains pure lead (Pb) and the electrolyte is dilute sulphuric acid (H2SO4).
When the cell discharges current, the electro chemical reaction changes the material of
both plates to lead sulphate and weakens the electrolyte.
To recharge a cell, current is passed through it in the opposite direction to the discharge
current. The chemical reaction described above is reversed, the positive and negative
plates being reconverted to lead peroxide and lead respectively, and the electrolyte
regaining strength as sulphate are given of from the recharged plates (See figure given
below).
Charged
+ H2O
-
H2SO4
PbO2 Pb
Discharging
H2SO4
H2O
Charging
-
H2O
O O
+
Pb
H2 H2O Pb
O2
H
H2SO4 H
H H SO4
H2SO4
SO4
H2O
-
H2O
+ O
O H2
H2O
H2O
H2
O
H2O
PbSO4
Discharged
SO4
PbSO4 SO4
H2O H2O
-
H2O
+ PbSO 4 H2O
H2O
PbSO
4
H2O
H2O
58
Charging voltage
source (alternator)
3 Electrical -
- + loads - +
- + +
+
Electrolyte
sulfuric acid
(H2SO4) Electrolyte Electrolyte Electrolyte
and water decreasing minimum increasing
(H2O) sulfuric acid sulfuric acid sulfuric acid
increasing maximum decreasing
maximum
water water water
sulfuric acid
minimum water
Fig: Battery electrochemical action from charged to discharged, and back to charged
Exercise: Assignment
1. List the different components of electrical system in a vehicle:
S.No. Components
Part A
2
Role of electrical and electronic system in a vehicle.
Part B
Discuss in class the following:
2
Importance of electrical and electronics system in automobiles.
2
Use of battery in automobiles.
2
Properties of a good battery.
2
Care and maintenance of battery.
Suggested Reading
Books
60
Websites
2
auto.indiamart.com/auto-technology
2
www.automobileindia.com/consumer-guide/automobile-technology
2
auto.indiamart.com/auto-technology
2
books.google.com/books/about/Automobile_Engineering.html
2
www.bikeadvice.org
2
www.wikipedia.com
2
auto.indiamart.com/auto-technology
2
http://en.wikipedia.org/wiki/Airbag
List of Contributors
1. Mr. Sunil K. Chaturvedi, CEO, Automotive Skills Development Council, Core 4-B 5th Floor
India Habitat Centre, Lodhi Road, New Delhi - 110 003.
2. Mr. A.C. Deb, Sr. Lecturer, (Auto) - HOD, PUSA Polytechnic PUSA, New Delhi -110012.
3. Mr. Vikas Gautam, S.B.V. NO.1, Morigate, Delhi - 110006.
4. Prof. A. P. Verma, Ex-Prof. & HOD, PSSCIVE, Bhopal.
5. Sh. Deepak Shudhalwar, Assistant Professor, E & T Division, PSSCIVE, Bhopal.
6. Dr. Saurabh Prakash, Associate Professor, E & T Division, PSSCIVE, Bhopal -
Programme Coordinator.
Every tool has specific work and it is used in that way, Proper tools should be used for better
efficiency. Generally every tool has various size and shapes. Tools should be properly handled
and kept in their position. Tools should be regularly cleaned and washed at specific duration.
In this Unit, you will develop an understanding of the tools such as general, electrical, special
and workshop machine used at automobile workshop.
Hand Tool
A hand tool is a device for performing work on a material or servicing a two or four wheeler. The
hand tools can be manually used employing force, or electrically powered, using electrical
current.
Common tools used in servicing of a vehicle are as called as service tools like spanners, flies,
pliers, grinders, drilling machine, oil and grease gun, hammer, mallet, screw drivers, wrench,
chisel, pixes, hand hacksaw, Bench vice, Screw gauge, Vernier calipers, Multimeter, Caliper
etc.
62
Identification and handling of general tools
The important hand tools used in automobile repairing shops are spanners, files, pliers,
grinders, drilling machine, oil and grease gun, hammer, mallet, screw drivers, wrench, chisel,
pixes, hand hacksaw, Bench vice etc. The hand tools are used for repair, maintenance of
automobile wheelers. If you visit to any automobile shops/ two wheeler service station, observe
the hand tools used by the technician/mechanics. Details of important hand tools are given
here.
Spanners
These are used to tighten and loosen nuts and bolts. These are made according to standard nut
and bolt sizes. The Common spanners used are:
Ring Spanners: These are closed at both ends as they have full circular ring at ends. They do
not slip and cause damage.
Combination Spanners: These are open at one end and close at other end.
Box Spanners: These are used to tighten nuts on drums of wheels. Sometimes they are also
referred as wheel nut spanners. Figure shows different types of spanners used in motorcycle
servicing and repairs.
Open-ended Spanners: These types of spanners are open from both side and used to tighten
nut and bolts where low torque is required.
Files
The files are hand tools used to perform wide variety of metal removal, tasks like removing of
sharp edges, smoothening of surfaces, shaping of jobs, finishing, producing intricate shapes
etc. The file has five parts: tang, heel, face, edge and point or tip. The file has hardened teeth,
Fig: File
Pliers
Pliers is used to hold small objects and either tighten or loosen parts into place. Pliers have
several types which are all used by a mechanic in their work. Some pliers are also used for
cutting work. The slip joint pliers are used for holding round and flat work pieces. Pliers are
available in various shapes and sizes. Different types of pliers are shown here.
Bench Vice
The vice is work holding device use to hold the work for operation like sawing, filing, chipping,
tapping, threading, bending of small jobs, fitting etc. The vice consists of a body and two jaws, one
of which is fixed and other is moveable. These jaws are fitted with hardened and serrated jaw plates
for gripping the job. The size of the vice depends on the width of jaw.
64
Hand Hacksaw
The hand hacksaw is a hand tool to cut the metals,
which include steel sections like rod, angle iron,
channel sections, sheets, pipes etc. It can also be
used to cut the bolt heads and nuts during repair if
these are jammed and do not open with wrenches
or spanners. It is a simple hand tool and consists of
handle, frame, blade and adjusting wing nut. Fig: Hack saw
Chisel
The chisels are hand tools for cutting, shearing and chipping of metals. The most widely used
chisels are flat, cross cut, round nose and diamond point. The flat chisel is used to cut thin sheet
metal, remove riveting heads, chip metal, split corroded nuts etc. Cross cut chisel narrow in
width is used to cut key ways, narrow grooves, square corners and holes in sheet metal.
Fig: Chisel
Screw Drivers
Screw drivers are tools often used by automobile mechanics to fit into screws and either tighten
or loosen them into place. Screwdrivers have a distinct tip which fits into each screw. There are
several different types of screwdrivers to fit each type of screw. This automotive tool actually has
various types such as the Flat-head, Phillips, Robertson and hex which are all used by auto
mechanics.
Hammers
The hammers are general purpose workshop hand tools used for straightening of sections,
riveting, striking of nails, inserting the components by striking, inserting key ways and fitting by
striking. The hammer consists of head made from hard and tampered steel and wooden handle.
The head has a flat striking surface known as a face and the other end is called pein. The peins
are of different shapes such as ball pein, cross pein and straight pein. The hammers made of
hardened steel are known as engineers hammers and are usually used for working with steel
components.
Fig: Hammer
Snips
The snips also called shears are used to cut sheet metals to the required shapes. The main
parts of the snips are cutting blades which are hard and ground to sharp edge and handle.
Fig: Snip
66
Mallet
A mallet is a kind of hammer, usually of rubber or wood smaller. Mallets are used when a softer
blow is called for than that delivered by a metal hammer. They are typically used to form sheet
metal, since they don't leave marks, as well as for forcing tight-fitting parts together.
Fig: Mallet
Grease Gun
A grease gun is a common workshop and garage tool used for lubrication. The purpose of the
grease gun is to apply lubricant through an aperture to a specific point, usually on a grease
fitting. The channels behind the grease nipple lead to where the lubrication is needed.
Grinding Machine
It is also known as grinder. It is a type of machining using an abrasive wheel as the cutting tool.
Grinding is used to finish work pieces which must show high surface quality (e.g., low surface
roughness) and high accuracy of shape and dimension.
Drill Bits
Drill bits are cutting tools used to create cylindrical holes. Bits are held in a tool called a drill,
which rotates them and provides torque and axial force to create the hole. Specialized bits are
also available for non-cylindrical-shaped holes.
Fig: Punch
Wheel Wrenches
These wrenches are designed for opening for wheels of vehicle. It helps a person to open
wheel.
Tool Box
Tool box is box used for keeping all the tools. Box contains number of compartments in which
different tools systematically.
Fig: Toolbox
68
Handling, Care & Maintenance of General Tools
General tools should be properly handled and a proper procedure should be adopted. Tools should
be kept at proper place after use. Worn out tools should be replaced with new tools. Tools should be
kept in the toolbox or display board. Tools should be handled properly. Correct procedure should be
used for holding any tools, otherwise it may hurt worker or material. Proper safety procedure
should be adopted. Proper dress should be wear by trainees during workshop practical.
Exercise: Assignment
1. List the general tools:
S.No. Name of Tools
1. Mallet is made of
a) Iron b) Wood
c) Steel d) Aluminum
Part A
2
Share importance of tools used in workshop.
Part B
Discuss in class the following:
2
What is meaning of hand tools?
2
What are the different types of tools used in automobile?
2
Differentiate between spanner and wrench, hammer and mallet?
2
Name two popular tools used in as spare parts in motorcycle.
2
Write the importance of tool box.
Measuring Tools
Measuring tools are important tools in automobile workshop. It helps mechanic to measure the
sizes and dimensions of various components of automobile. Measuring tools are commonly
used. Auto mechanic should know the use and handling of these tools. Important measuring
tools are steel rule, caliper, multi meter, screw gauge, multi meter, hydrometer etc.
Steel Ruler
A steel ruler is an instrument used in geometry, technical drawing, printing and engineering/
building to measure distances and/or to rule straight lines. Metal is used for more durable rulers
for use in the workshop.
70
Fig: Steel Ruler
Caliper
A caliper is a device used to measure the distance between two opposing sides of an object. The
tips of the caliper are adjusted to fit across the points to be measured, the caliper is then
removed and the distance read by measuring between the tips with a measuring tool, such as a
ruler. It is used in many fields such as mechanical engineering, metalworking, woodworking,
science and medicine.
Screw gauge are used measuring tools. These tools give proper measurement. Proper
handling and use is important in measuring any dimension.
Part A
2
Share importance of measuring tools
Part B
Discuss in class the following:
2
What are uses of measuring tools?
2
Why screw gauge is used?
2
List the measuring tools used in automobile shop.
2
Differentiate between outside calipers and inside calipers.
72
Performance standards/criteria covered by this assessment
Performance Standards Yes No
Able to explain measuring tools
Able to discuss about advantages and use of various
measuring tools
Multi Meter
A multimeter or a multi tester, also known as a VOM (Volt-Ohm meter),
is an electronic measuring instrument that combines several
measurement functions in one unit. A typical multi meter may include
features such as the ability to measure voltage, current and
resistance. A multi meter can be a hand-held device useful for basic
fault finding and field service work or a bench instrument which can
measure to a very high degree of accuracy. They can be used to
troubleshoot electrical problems in a wide array of industrial and
household devices such as electronic equipment, motor controls,
domestic appliances, power supplies, and wiring systems.
Fig: Multimeter
Tachometer
A tachometer is an instrument that measures the working speed of an engine. It is mostly used
to measure engine speeds of road vehicles in revolutions per minute. The word comes from two
Greek words, tachos "speed" and metron, "to measure". The engine speed is displayed on the
tachometer on a calibrated analogue dial.
Fig: Hydrometer
Hydrometer
A hydrometer is an instrument used to measure the specific gravity (or relative density) of
liquids; that is, the ratio of the density of the liquid to the density of water.
with mercury or lead shot to make it float upright. The liquid to be tested is poured into a tall
container, often a graduated cylinder, and the hydrometer is gently lowered into the liquid until it
floats freely. The point at which the surface of the liquid touches the stem of the hydrometer is
noted. Hydrometers usually contain a scale.
Exercise: Assignment
1. List the electrical tools:
S.No. Name of Electrical Tools
2. Observe and identify two types of electrical tools in service centre and draw their
diagrams:
74
Part A
2
Share importance of measuring tools.
Part B
Discuss in class the following:
2
Role of electrical measuring tools.
2
Distinguish between hydrometer and ammeter.
2
Handling and operation of a multimeter.
With the use of special tools, the life of parts increases and damage is reduced. These tools are
designed for special work. Handlings of these tools are important. Proper care should be taken
while operating and handling these tools.
During visit to the garages student should see and observe the functioning of tools.
Some of common special tools are Universal holder, socket wenches, flywheel puller, tappet
cover wrench, Pierce plier, piston slide base, socket, front, fork oil seal driver, driver outer, ball
race driver, tappet cover wrench. etc. We will discuss some special tools here.
Torque wrench
A torque wrench is a tool used to precisely apply a specific torque to a fastener such as a nut or
bolt. It is usually in the form of a socket wrench with special internal mechanisms.
Tappet Wrench
A wrench having parallel jaws at fixed separation (often on both ends of the handle).
Exercise : Assignment
1. List the reasons for using special tools:
S.No. List of Reasons
Part B
Discuss in class the following:
2
Write the importance of special tools.
2
Why hydrometer is used?
2
List the special tools used in automobile sector.
2
Write the purpose of torque wrench used.
The rotary screw air compressor has become the most popular source of compressed air for
industrial applications.
Wheel balancer
Wheel balancing helps in minimizing tire vibration and bounce. By wheel balancing traction,
steering control improves and life of tires increases. Automatic wheel balancer is designed for
the tyre shop and workshop. It is very simple and easy to operate.
Pneumatic wrenches
Pneumatic wrenches that is made from premium quality raw material. This type of wrenches are
used for accuracy and easy operations, mostly in workshops, power plants, mining & cement
industries, railways industries, fertilizers/ chemicals and so on. These are used where accurate
torque is required on a nut and bolt. These wrenches are operated electrically.
78
Fig: Pneumatic wrenches
Exercise : Assignment
1. List the reasons for using workshop equipment:
Part A
2
Share importance of Service Workshop Equipment.
Part B
Discuss in class the following:
2
Why is necessary to go to Service Workshop?
2
Important Service Workshop Equipment used in workshop.
2
Differentiate between pneumatic and common manual wrench.
2
Differentiate between Rotary and Reciprocating compressor.
Suggested Reading
Books
Websites
2
auto.indiamart.com/auto-technology
2
www.automobileindia.com/consumer-guide/automobile-technology
2
auto.indiamart.com/auto-technology
2
books.google.com/books/about/Automobile_Engineering.html
80
2
www.bikeadvice.org
2
www.wikipedia.com
2
www.iptools.in
2
www.autoservindia.com
2
en.wikipedia.org
List of Contributors
1. Mr. Sunil K. Chaturvedi, CEO, Automotive Skills Development Council, Core 4-B 5th Floor
India Habitat Centre, Lodhi Road, New Delhi - 110003.
2. Mr. A.C. Deb, Sr. Lecturer, (Auto) – HOD, PUSA Polytechnic PUSA, New Delhi -110012.
3. Mr. Vikas Gautam, S.B.V. NO.1, Morigate, Delhi - 110006.
4. Prof. A. P. Verma, Ex-Prof. & HOD, PSSCIVE, Bhopal.
5. Sh. Deepak Shudhalwar, Assistant Professor, E & T Division, PSSCIVE, Bhopal.
6. Dr. Saurabh Prakash, Associate Professor, E & T Division, PSSCIVE, Bhopal -
Programme Coordinator.
In this Unit, you will develop an understanding of the methods of washing car, procedure
for changing of oil, coolant, lubricants, air and water filter of a vehicle, so that the
efficiency of a vehicle increases.
2
Remove the dirt from the car, starting at the roof and getting down to the tyres.
2
Take a sponge or terry cloth piece in the bucket of soapy water and sponge the roof of the car.
2
Spray off excess soap when the entire roof has been cleaned.
2
Clean the tyre sidewalls with a plastic brush.
2
Clean the car with the water pipe properly, so that, there is no soap or dirt spot.
2
Take an old towel and dry the car thoroughly by setting the towel flat against the surface of
the car and dragging it along the surface to pick up any water spots. Start from the roof and
work your way down to the tyres.
Exercise: Assignment
1. List the steps used in manual washing:
S. No.
S.No. Steps Used
84
2. Prepare a poster showing steps used in car washing of a vehicle:
Part A
2
Share importance of washing of a vehicle.
Part B
Discuss in class the following:
2
Why vehicle washing is necessary?
2
What are the steps to be followed for manual washing of a vehicle?
Ensure that your car is parked on level ground, with the hand brake on and the engine off. Open
the bonnet with the help of a lever under the dashboard and keep it open with its support. Avoid
touching the hot engine. Allow one minute for the oil to settle.
Put on some protective gloves and pull out the dipstick. Wipe it clean with a paper towel and
replace it fully for several seconds. Then remove it again to study the oil level.
The oil level should fall somewhere between the minimum and maximum marks on the dipstick
and may need topping up. See the diagram for an indication of how much oil to add.
86
Remove the oil filter cap to top up the engine with the appropriate amount of oil, preferably using
a funnel. The scale on the bottle will indicate how much has been used. Repeat steps 2 and 3 to
check the new level.
Replace the dipstick and the oil filler cap securely. Clean any finger marks from the bonnet and
wipe any oil from your hands with a moist towel, disposing of any waste materials in an
appropriate place.
When you notice that your oil level is below the minimum mark, find out how many kilometers
have passed since the last oil change. If you’re not sure, refer to your handbook for
recommended oil-change intervals or if your mileage is above 15000 kms, it’s advisable to
perform a complete oil change. If the mileage is between 4000kms and 15000 kms you will only
need to top up your oil. You may see the vehicle service manual and find the recommended time
or distance for changing of oil regularly, so that you can keep your car running well. Over time
your oil breaks down and your filter becomes clogged with contaminants. Fortunately, changing
your oil is both easy and inexpensive. You will learn it in this section.
88
10. Fill up with oil
Using the funnel, carefully fill the engine oil, avoiding spillages. Measure the oil level with the
dipstick after every two litres filled.
12. Clean up
Clean up all oil spillages on your engine and check for any leaks from the drain plug.
Exercise: Assignment
1. List the tools required for changing of oil:
S.No. Name of Tools
Part A
2
Share importance of changing of oil and oil filter
Part B
Discuss in class the following:
2
Why oil changing is important?
2
What are the different types of tools used in changing oil and oil filter? Steps used in oil
replacement process.
Secure the vehicle: Park the car on level ground and apply the parking brake. Shift into first
gear (manual transmission) or Park (automatic transmission) and turn off the ignition.
Open the bonnet (hood): Release the bonnet with the lever inside the car. Move the exterior
bonnet catch for final release. Lift the bonnet and secure it with the prop rod.
Locate the air filter: Air filter is located on the top of engine.
Remove the air filter cover: Loosen the hose clamp that seals the air conduct. Undo all the
screws holding the air filter cover. Some models have wing nuts, other air filters are just clamped
on with a quick release system. Keep screws and other parts together and in a safe location so
you can find them later. Pull the cover out of the air conduit and lift it up so it comes off the lower
part of the housing.
Take out the air filter: Now you can see a round or rectangular filter made of cotton, paper or
gauze. Filters have a rubber rim that seals off the unit's interior. Simply lift the filter out of the
housing.
Clean the air filter housing: Connect the air hose to the compressor and use the compressed
air to blow out the dust, or use a vacuum cleaner to suck up any dirt.
Seal the air conduit with removable adhesive tape. It only takes a minute and that way you won't
get any dirt into the engine whilst cleaning.
Replace the filter: Replace the old filter with a new one. Simply insert it into the housing with the
rubber rim facing up. Make sure the edges are sealed by the rubber rim.
Replace the cover: Carefully insert the cover back into the air conduit and then press the
entire.
Replace the cover: Carefully insert the cover back into the air conduit and then press the entire
piece down onto the lower half of the air filter unit. Make sure it's on straight and securely,
otherwise you could alter the engine’s performance. Tighten all the screws or clamps and
Check the filter regularly to keep your car breathing at maximum efficiency by keeping the dust out.
Change the filter every 50,000 km or about once a year: If you drive in a dusty area, it will
need replacement more often. Your vehicle’s service manual or periodic maintenance guide
should have recommendations for your car. You can clean the old filter as long as the material
isn't torn, cracked or oil stained. Use a light to check if it is oily inside. Hold a lamp behind it and
see if the light gets blocked out by oil. Proceed, if the light can be seen. Now, blow out the dust
with compressed air if you have it, or else vacuum it up. Turn the air filter around to clean both
sides. If you choose to clean the filter, you can put the filter back in this time, but buy yourself a
new filter soon and change at the next check.
Exercise: Assignment
1. List the tools used in changing of air filter:
Part A
2
Share importance of air filter used in vehicle.
Part B
Discuss in class the following:
2
Why air filter is important?
2
What are the different steps used in changing of air filter.
Steps
2
Purchase the filter
2
Locate the old filter - it may be in the engine compartment or under the car near the fuel tank
2
If recommended by manufacturer, follow procedure to remove fuel pressure
2
Unscrew each hose clamp bolt until it nearly comes apart from the nut
2
Push the clamp up the hose
2
Remove the old filter and replace with new filter
2
Run the engine and check for leaks.
94
Exercise: Assignment
1. Prepare a poster showing fuel filter used in a vehicle:
Part A
2
Share importance of tools used in workshop.
Part B
Discuss in class the following:
2
What is meaning of fuel filter tools?
2
What are the different between oil and fuel filter?
2
Name two popular tools used in removing fuel filter.
Changing of coolant
Most people never change their engine coolant or even know that they should. Whether you call
it coolant, antifreeze or radiator fluid, it's the stuff that helps keep your car's engine from
overheating, and without it, your car most certainly will overheat quickly and cause massive
damage to the engine. To keep your radiator system free of corrosion and performing well
keeping your car engine cool; you should change it about every two years. Check your auto's
manual for when to change your coolant. While it's a general rule to change vehicle coolant
every two years, some manufactures differ on the coolant they use.
Steps
1. Purchase the coolant as per manufactures specifications
2. Prepare the vehicle and Keep your car in plain space and keep engine off for few hour so
that engine is cool
3. Keep a pan below radiator
4. Open the radiator cap and see level of coolant
5. Open the drain plug nut below radiator chamber by using wrench or by hand if possible
6. Coolant will start coming out and all coolant will be emptied
7. Put back the drain plug at the bottom of radiator
8. Fill the radiator to the top with the coolant
9. Turn the engine on and Let it run for several minutes to get any air out of the system. Watch
the temperature gauge to make sure the car does not overheat. After the radiator has
burped up air bubbles, turn the car off and carefully fill the radiator to the top with coolant.
96
Close the radiator cap tightly. Watch the temperature gauge carefully for the next few
days.
Exercise: Assignment
1. Prepare a poster showing coolant being changed in a vehicle:
Part A
2
Share the importance of coolant.
Part B
Discuss in class the following:
2
What is meaning of coolant?
2
What is the difference between oil and coolant?
2
Name tool used in changing coolant in vehicle.
Websites
2
auto.indiamart.com/auto-technology
2
www.automobileindia.com/consumer-guide/automobile-technology
2
auto.indiamart.com/auto-technology
2
books.google.com/books/about/Automobile_Engineering.html
2
www.bikeadvice.org
2
www.wikipedia.com
2
www.shell.com/home/content/ind/products_services/on_the_road
List of Contributors
th
1. Mr. Sunil K. Chaturvedi, CEO, Automotive Skills Development Council, Core 4-B 5 Floor
India Habitat Centre, Lodhi Road, New Delhi - 110 003.
2. Mr. A.C. Deb, Sr. Lecturer, (Auto) - HOD, PUSA Polytechnic PUSA, New Delhi -110012.
3. Mr. Vikas Gautam, S.B.V. NO.1, Morigate, Delhi - 110006.
4. Prof. A. P. Verma, Ex-Prof. & HOD, PSSCIVE, Bhopal.
5. Sh. Deepak Shudhalwar, Assistant Professor, E & T Division, PSSCIVE, Bhopal.
6. Dr. Saurabh Prakash, Associate Professor, E & T Division, PSSCIVE, Bhopal -
Programme Coordinator.
98
Unit-4
Customer Sales Care
Introduction
As you know that vehicles are sold through automobile sales outlets. These outlets are dealers
of car/vehicle manufacturer. All vehicle manufacturers sell their product through these dealers.
In our country, all automobile companies have a network of vehicle dealers.
Similarly for vehicle maintenance and servicing, service centre have been established by these
vehicle dealers. These dealers hire deploy number of employees for sales and marketing of the
vehicles. As the customer is the most important for the automobile sector, whenever a customer
visits a dealership or service centre of a vehicle manufacturer, it is expected that he/she will be
well attended by the company representatives. The role of the sales or marketing
representatives is very important. The industry requires a large number of trained manpower for
marketing and selling their products.
In this Unit, you will develop an understanding of the role and duties of sales persons employed
in the company and its dealerships.
We can say that customer service is a series of activities designed to enhance the level of
customer satisfaction – that is, the feeling that a product or service has met the customer
expectation before, during and after a purchase.
1. Know your product : Know what products/service you are offering. In other words, be an
information expert. It is okay to say ‘I don't know’, but it should always be followed up by
"but let me find out" or possibly "but my friend knows!" Whatever the situation may be,
make sure that you don't leave your customer with an unanswered question.
3. Anticipate Guest Needs: Nothing surprises your customer more than an employee
going the extra mile to help them. Always look for ways to serve your customer in more
ways than they expect. In doing so it helps them to know that you care and it will leave
them with the "Feel Good Factor" that we are searching for.
100
2
Turns 100 percent of closed deals to finance and insurance manager, along with properly
completed paperwork (insurance information, trade title, etc.).
2
Writes complete sales orders and processes paperwork in accordance with established
dealership policies.
2
Prepares sold vehicles for customer delivery prior to customer arrival.
2
Delivers vehicles to customers, ensuring that the customer understands the vehicle’s
operating features, warranty, and paperwork.
2
Introduces customers to service department personnel to emphasize to them the quality
and efficiency of service repairs and maintenance available in the dealership’s service
department.
2
Schedules first service appointment.
2
Follows up on all post delivery items, tag/title work, “we-owes”, and special requests to be
sure that all customer expectations are met.
2
Maintains an owner follow-up system that encourages repeat and referral business and
contributes to customer satisfaction.
2
Maintains a prospect development system.
2
Reviews and analyzes actions at the end of each day, week, month, and year to determine
how to better utilize time and plans more effectively.
2
Attends sales meetings.
2
Maintains a well groomed and professional appearance.
These points should be understood and followed by the sales personnels. They will be helpful in
performing their duties. A story of successful sales man is given here, student should try to
understand the moral of the story.
“In one of the leading consumer electronic sale shop at Delhi, a customer entered in the shop
and started shouting that the shop had supplied a defective piece of radio . This radio was not
working. Hearing his loud voice, Senior Sales Manager Mr. John came to him and asked what
the problem was? The customer started shouting again saying that the shop have given him
wrong piece, which was not working. He was asking for a replacement, as it was the policy of the
shop to return a piece within 30 days if customer is not satisfied. Mr. John told the customer that
he agrees with him, but would like to check the radio first, to which the customer agreed. He
checked the radio and found that battery of the radio was fitted in the reverse direction. He fitted
battery properly and the radio started working properly.
John offered the customer one set of extra battery. Customer was very happy and he purchased
two additional set of battery for himself. Customer thanked the manager for giving him due
attention. After 20 day the same customer came to the shop with his nephew and introduced to
Mr. John and told that he was in safe hand. His nephew purchased electronic items worth Rs.5
Lakh for his home. Good relationship with customers ensured a good sale for the outlet.
Part A
2
Share the importance of Customer Service.
Part B
Discuss in class the following:
2
Why customer service is necessary in automobile dealerships/service centre?
2
What are important aspects of a customer service?
2
Important duties of sales person in automobile dealerships/service centre?
102
Performance standards/criteria covered by this assessment
Performance Standards Yes No
Able to explain important aspects of customer service
Able to discuss important duties of sales person in an automobile
dealerships/service centre.
Suggested Reading
Books
Websites
2
auto.indiamart.com/auto-technology
2
www.automobileindia.com/consumer-guide/automobile-technology
2
auto.indiamart.com/auto-technology
2
books.google.com/books/about/Automobile_Engineering.html
2
www.bikeadvice.org
2
www.wikipedia.com
List of Contributors
th
1. Mr. Sunil K. Chaturvedi, CEO, Automotive Skills Development Council, Core 4-B 5 Floor
India Habitat Centre, Lodhi Road, New Delhi - 110 003.
2. Mr. A.C. Deb, Sr. Lecturer, (Auto) - HOD, PUSA Polytechnic PUSA, New Delhi -110012.
3. Mr. Vikas Gautam, S.B.V. NO.1, Morigate, Delhi - 110006.
4. Prof. A. P. Verma, Ex-Prof. & HOD, PSSCIVE, Bhopal.
5. Sh. Deepak Shudhalwar, Assistant Professor, E & T Division, PSSCIVE, Bhopal.
6. Dr. Saurabh Prakash, Associate Professor, E & T Division, PSSCIVE, Bhopal -
Programme Coordinator.
Innovation has also been seen in the field of passenger safety. A number of devices are now
provided in the cars so that in case of any accident air bags come into the operation to save the
passenger. There is a lot of research going on in the area of alternative fuels due to economic
and environmental concern. Even solar energy based cars have been designed these days.
And these cars can go up to 80 km in a day. Some cars have been designed to use electrical
energy. A combination of electrical and petrol energy have been used in cars called ‘hybrid’ cars.
Technological developments of design and innovation and chassis have led to the development
of MPFI system which gives more mileage per liter of fuel.
In earlier times innovations happened less by planning and more by chance. However, in recent
decades innovation processes have become more predictable. It is a detailed method for
achieving objectives of better designs, lower costs, different fuels etc. In major auto companies
of the world there are large teams working on new developments and innovations. It is a
continuous process involving lots of experimentation. Very highly qualified engineers and
scientists work on such projects. In this Unit, you will develop an understanding of the new
innovation and development taking place these days.
It can take 5-10 years or more to bring advanced technologies to market. That’s why
companies are planning now for 2017.
2
It all starts with an idea...followed by years of research, computer simulations, product
104
development, laboratory testing, road testing, durability trials, consumer testing,
certification and more.
2
Today’s high-tech automobile is 3,000 parts all performing specialized functions in
carefully specified ways. So before any auto technology goes on sale, it must pass
through a series of advanced test facilities operated by thousands of auto engineers and
scientists.
2
An auto must function in the harshest climate conditions, from freezing cold to 100%
humidity to desert temperatures...running on the roughest roads, from urban potholes to
unpaved country roads. Performing at highway speeds...for as much as a 150,000-mile
lifetime...while meeting thousands of regulatory standards.
The automobile has very high quality control standards compared to other high tech
industries.
2
The useful life of consumer electronics is typically 3-5 years, compared to 15+ years for
autos.
2
Microprocessors in autos must withstand temperature swings from -40 degrees to 130
degrees--double the temperature specs for consumer electronics.
Meeting the test of time is a huge challenge. Your car performs multiple complex tasks in
less than the blink of any eye, but researchers must spend years making a vehicle able to
operate within seconds.
2
When it comes to safety, speed is critical. Autos operate in "milliseconds," or thousands of
seconds. Front airbags have about 30 milliseconds to sense an impact, analyze incoming
data (from brakes or the steering wheel), decide whether to deploy the airbags - and at
what level - and inflate in time to shield occupants. Side airbags deploy three times faster.
2
Every few milliseconds, the engine control computer must decide how much fuel to inject
into the engine and when to ignite the spark plug in order to optimize fuel economy and
minimize emissions, and all this occurs while the driver is directing the vehicle to perform
in different ways, such as accelerating onto a highway.
Crash testing helps make vehicles safer through months of different tests and analysis.
2
A crash test may only take two-fifths of a second, but the computer sensors can generate a
stream of 4,000 data sets...and engineers need many weeks to analyze all that
information.
Despite the fastest computers and sophisticated test chambers, a model still needs to be
tested in the real world.
2
Many operations of a vehicle can be simulated by computer, but engineers need to
understand how different systems in an auto interact, and often that can only be done
through actual use.
2
To test for durability, an automaker can easily rack up 2 million miles of on-road and track
testing on a single model of vehicle. That equates to 80 trips around the world.
2
It’s a global industry, and testing is worldwide too. A model may be driven in extreme
conditions like the jungles of Brazil and the mountains of New Zealand. Research in the
southern hemisphere for tests can extend the seasons for testing and help speed up
development.
As one of the most regulated products in the marketplace, the automobile undergoes
rigorous processes to become certified according to engineering and regulatory
standards.
106
2
Through the Society of Automotive Engineers (SAE), 14,000 mobility experts in 100+
countries have provided data resulting in more than 2,600 globally recognized standards
for motor vehicle transport.
2
An auto must meet more than 200 government safety and environmental regulations in
the U.S. alone. Title 40 of the Code of Federal Regulations, which is the section
addressing environment, is actually longer than the U.S. tax code.
2
Substantial changes to the federal law on occupant crash protection (FMVSS 208) added
50 tests to the auto development cycle, including new crash tests, new test dummies and
new airbag requirements. Results from any one of these tests can require vehicle
changes, from simple recalibrations to significant re-design and re-testing.
2
The road to market can be long. An auto must meet exacting specifications over a long
series of tests. If a model doesn’t perform as expected on test #37, it may need to be re-
engineered...and go back to test #1.
Top 10 Innovations
The automobile has gone through many innovations, ranging from radios to fuel injection. But
what are the top 10 innovations in recent times? Going back 30-ish years, here's what we've
come up with:
1. Antilock brakes
Time frame: While there were some electronic braking systems as far back as the 1960s,
Mercedes-Benz was reportedly the first to install ABS on production cars, in '78.
The innovation: They help maintain control while stopping, as well as throw the door
open to stability control and roll mitigation technologies.
What we did before: Purists will say "stopped in less distance," but "plowed into objects
when the steering locked up" is more accurate.
Which cars have them: Most models offer ABS.
2. Airbag advancements
Time frame: The first cars with airbags debuted in the early '70s, Chrysler was the first to
make them standard in cars, in 1988.
The innovation: Airbags have graduated from things that simply blast out of the
dashboard to more advanced devices that protect you in a rollover, cushion your knee and
adjust for smaller drivers. They can also determine the severity of the impact, your seat
position and whether you're wearing a seat belt.
What we did before: Relied on seat belts, if we wore them, to protect us.
Which cars have them: All cars must have front airbags.
3. Key fobs
Time frame: Chevy's '93 Corvette featured General Motors' first Passive Keyless Entry
system.
The innovation: Fobs now unlock doors, set off the horn and lights if you lose the car in
the MegaMart parking lot and, in some cases, mean you don't have to use a key at all. The
latest systems can be programmed to remember how you like your seat and mirror and
adjust them accordingly. We should be driving jet cars by now. Failing that, not having to
fumble with keys, seats and mirrors will have to do fumble with keys, seats and mirrors will
have to do.
What we did before: Expended needless mental energy remembering where we parked
and exhausted ourselves by unlocking doors manually.
Which cars have them: Most do.
108
4. Fold-flat rear seats
Time frame: The first folding rear seats debuted in the '60s, but Honda's foldaway seats in
the late-90s Odyssey, later adopted by several automakers, took the concept to a new
level.
The innovation: Seats that tuck out of the way are so much easier to deal with than those
that have to be removed.
What we did before: Searched for a place in the garage to stow our van's seats then
risked a hernia by removing the heavy, awkward things.
Which cars have them: Most sedans have fold-down rear seats, most of the best-selling
mini vans have the fold-flat third row.
6. DVD players
9. Navigation systems
110
Time frame: There are debates over who was first, but Honda claims the first nav system,
in the 1990 Acura Legend.
The innovation: Going beyond paper maps, these systems can act as a copilot, telling
you where to go and recalibrating themselves if you miss a turn.
What we did before: Refused to ask for directions.
Which cars have them: Many offer them as an option.
4. Sensitive air bag systems: In older model cars, the airbag deploys when a front-end
crash occurs. However, many of today’s vehicles come equipped with more sensitive air
bag systems, which sense the difference in the size and weight of the occupants and
deploys the air bags accordingly. This technology may even be able to detect that an
individual is not wearing a seat belt or that he or she is positioned abnormally in the seat
and compensate the air bag deployment to accommodate this.
5. Night vision assist: Properly operating a vehicle takes on a whole new meaning during
the night time hours. Some of the newest vehicle technology allows drivers to see further
down the road, courtesy thermal-imaging cameras, thereby allowing them to spot
animals, pedestrians and other vehicles that they normally would not have seen.
These cutting-edge safety technologies will offer drivers not only added safety when
behind the wheel, but may also offer them discounts on their car insurance. Many car
insurance companies will offer drivers of safe vehicles, such as those with newer safety
technology, discounts on their car insurance, thereby saving money while at the same
time protecting themselves, their passengers, and other motorists and pedestrians. The
safety technology of today and tomorrow is far-reaching and impressive, to say the least.
These developments are continuous and helpful to passenger. All the big auto
manufacturers have Research and Development centres and contribute large amount of
funds towards it. As per a report on R&D spending in 2005, the automotive industry
invested EUR 68 billion in research & development. Through 2015, this number will rise to
EUR 800 billion. (80000 crore)
Exercise: Assignment
1. List the top ten innovations in the automobile sector:
112
2. Fill in the blanks:
a) Innovations are important for __________.
b) Navigation systems is used for __________.
c) New technology helps in __________.
d) Electronic stability systems help in __________.
Part A
2
Differentiate between old and new technology.
Part B
Discuss in class the following:
2
Why vehicle manufacturers invest in Research and Development in for vehicle?
2
What are the different types innovations used in automobiles?
2
What are advantages of using new innovations?
2
How innovation takes place in auto sector.
Suggested Reading
Books
Title Author Publisher
Automobile Engineering Vol I Kirpal Singh Standard Publishers
Automobile Engineering, Vol II Kirpal Singh Standard Publishers
Text Book of Automobile Engineering R K Rajput Laxmi Publications
Automobile Engineering R K Singal S. K. Kataria and Sons
Automobile Engineering Theory Kapil Dev Computech Publications
Automobile Engineering K. M. Moeed S. K. Kataria and Sons
Websites
2
auto.indiamart.com/auto-technology
2
www.automobileindia.com/consumer-guide/automobile-technology
List of Contributors
th
1. Mr. Sunil K. Chaturvedi, CEO, Automotive Skills Development Council, Core 4-B 5 Floor
India Habitat Centre, Lodhi Road, New Delhi - 110 003.
2. Mr. A.C. Deb, Sr. Lecturer, (Auto) - HOD, PUSA Polytechnic PUSA, New Delhi -110012.
3. Mr. Vikas Gautam, S.B.V. NO.1, Morigate, Delhi - 110006.
4. Prof. A. P. Verma, Ex-Prof. & HOD, PSSCIVE, Bhopal.
5. Sh. Deepak Shudhalwar, Assistant Professor, E & T Division, PSSCIVE, Bhopal.
6. Dr. Saurabh Prakash, Associate Professor, E & T Division, PSSCIVE, Bhopal -
Programme Coordinator.
114
CENTRAL BOARD OF SECONDARY EDUCATION
Shiksha Kendra, 2, Community Centre, Preet Vihar, Delhi-110301
Tel: 011-22527183 Fax: 011-22526580
E-mail: [email protected] Website: www.cbsevocational.in