Network Engineer JNCP certified network engineer Lloyd Group with experience working with on- April 2019 - current Pittsburgh, PA premises and cloud infrastructures. I hope to collaborate with · Worked with clients to roll out client application FlexTrade business leaders both upgrades across 200+ client accounts internally and externally to make · Led a server migration and server virtualization effort IT their competitive advantage. that improved server speed by 17% without an increase in down-time · Implemented 8 firewalls along with a VPN to safeguard company information while undergoing a shift to work- EDUCATION from-home for all employees Bachelor of Science · Created documentation for 22 client networks, ensuring it was updated and accurate Information Science University of Pittsburgh · Performed all level two technology tasks to ensure that client network servers, network infrastructure, September 2012 - April peripheral devices and workstations were operational 2016 Pittsburgh PA and secure · Served as the escalation point for technical support issues in 85% of cases · Spearheaded 75% of ongoing vetting of possible SKILLS new service partners to improve internal processes Certifications (Juniper - JCP) LAN/ WAN, TCP/ IP Networking Network Engineer FortiManager/ FortiGate IT Consulting Group Amazon EC2/ Direct Connect April 2016 - March 2019 Pittsburgh, PA Routing protocols - BGP, OSPF, · Provided first and second-level escalation support for ECMP, MPLS 600+ network, telecom, and security issues · Performed initial analysis of network issues, resolving and escalating as needed · Performed scheduled Juniper upgrades and configuration changes with 0% service down- time · Performed 75% of firewall changes, installs, and upgrades · Remediated 13 quarterly IDS/IPS and network- monitoring system events · Led 65 major network projects, including detailed network design and implementation