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Insurance For Final Exams
DEPENDENTS’ GROUP
SUPREME COURT HOSPITALIZATION INSURANCE – The COMPANY
Manila shall obtain group hospitalization insurance coverage
or assume under a self-insurance basis
SECOND DIVISION hospitalization for the dependents of regular
employees up to a maximum amount of forty
G.R. No. 175773 June 17, 2013 thousand pesos (₱40,000.00) per confinement subject
to the following:
MITSUBISHI MOTORS PHILIPPINES SALARIED
EMPLOYEES UNION (MMPSEU), Petitioner, a. The room and board must not exceed three
vs. hundred pesos (₱300.00) per day up to a
MITSUBISHI MOTORS PHILIPPINES maximum of thirty-one (31) days. Similarly,
CORPORATION, Respondent. Doctor’s Call fees must not exceed three
hundred pesos (₱300.00) per day for a
maximum of thirty-one (31) days. Any excess
DECISION
of this amount shall be borne by the
employee.
DEL CASTILLO, J.:
b. Confinement must be in a hospital
The Collective Bargaining Agreement (CBA) of the designated by the COMPANY. For this
parties in this case provides that the company purpose, the COMPANY shall designate
shoulder the hospitalization expenses of the hospitals in different convenient places to be
dependents of covered employees subject to certain availed of by the dependents of employees. In
limitations and restrictions. Accordingly, covered cases of emergency where the dependent is
employees pay part of the hospitalization insurance confined without the recommendation of the
premium through monthly salary deduction while the company doctor or in a hospital not
company, upon hospitalization of the covered designated by the COMPANY, the COMPANY
employees' dependents, shall pay the hospitalization shall look into the circumstances of such
expenses incurred for the same. The conflict arose confinement and arrange for the payment of
when a portion of the hospitalization expenses of the the amount to the extent of the hospitalization
covered employees' dependents were benefit.
paid/shouldered by the dependent's own health
insurance. While the company refused to pay the
c. The limitations and restrictions listed in
portion of the hospital expenses already shouldered
Annex "B" must be observed.
by the dependents' own health insurance, the union
insists that the covered employees are entitled to the
whole and undiminished amount of said hospital d. Payment shall be direct to the hospital and
expenses. doctor and must be covered by actual billings.
By this Petition for Review on Certiorari,1 petitioner Each employee shall pay one hundred pesos
Mitsubishi Motors Philippines Salaried Employees (₱100.00) per month through salary deduction as his
Union (MMPSEU) assails the March 31, 2006 share in the payment of the insurance premium for the
Decision2 and December 5, 2006 Resolution3 of the above coverage with the balance of the premium to
Court of Appeals (CA) in CA-G.R. SP No. 75630, be paid by the COMPANY. If the COMPANY is self-
which reversed and set aside the Voluntary insured the one hundred pesos (₱100.00) per
Arbitrator’s December 3, 2002 Decision4 and declared employee monthly contribution shall be given to the
respondent Mitsubishi Motors Philippines Corporation COMPANY which shall shoulder the expenses subject
(MMPC) to be under no legal obligation to pay its to the above level of benefits and subject to the same
covered employees’ dependents’ hospitalization limitations and restrictions provided for in Annex "B"
expenses which were already shouldered by other hereof.
health insurance companies.
The hospitalization expenses must be covered by
Factual Antecedents actual hospital and doctor’s bills and any amount in
excess of the above mentioned level of benefits will
be for the account of the employee.
The parties’ CBA5 covering the period August 1, 1996
to July 31, 1999 provides for the hospitalization
insurance benefits for the covered dependents, thus: For purposes of this provision, eligible dependents are
the covered employees’ natural parents, legal spouse
and legitimate or legally adopted or step children who
are unmarried, unemployed who have not attained result if the said employees would receive from the
twenty-one (21) years of age and wholly dependent company the full amount of hospitalization expenses
upon the employee for support. despite having already received payment of portions
thereof from other health insurance providers.
This provision applies only in cases of actual
confinement in the hospital for at least six (6) hours. This prompted the MMPSEU President to write the
MMPC President17 demanding full payment of the
Maternity cases are not covered by this section but hospitalization benefits. Alleging discrimination
will be under the next succeeding section on maternity against MMPSEU union members, she pointed out
benefits.6 that full reimbursement was given in a similar claim
filed by Luisito Cruz (Cruz), a member of the Hourly
When the CBA expired on July 31, 1999, the parties Union. In a letter-reply,18 MMPC, through its Vice-
executed another CBA7 effective August 1, 1999 to President for Industrial Relations Division, clarified
July 31, 2002 incorporating the same provisions on that the claims of the said MMPSEU members have
dependents’ hospitalization insurance benefits but in already been paid on the basis of official receipts
the increased amount of ₱50,000.00. The room and submitted. It also denied the charge of discrimination
board expenses, as well as the doctor’s call fees, and explained that the case of Cruz involved an
were also increased to ₱375.00. entirely different matter since it concerned the
admissibility of certified true copies of documents for
reimbursement purposes, which case had been
On separate occasions, three members of MMPSEU,
settled through voluntary arbitration.
namely, Ernesto Calida (Calida), Hermie Juan Oabel
(Oabel) and Jocelyn Martin (Martin), filed claims for
reimbursement of hospitalization expenses of their On August 28, 2000, MMPSEU referred the dispute to
dependents. the National Conciliation and Mediation Board and
requested for preventive mediation. 19
MMPC paid only a portion of their hospitalization
insurance claims, not the full amount. In the case of Proceedings before the Voluntary Arbitrator
Calida, his wife, Lanie, was confined at Sto. Tomas
University Hospital from September 4 to 9, 1998 due On October 3, 2000, the case was referred to
to Thyroidectomy. The medical expenses incurred Voluntary Arbitrator Rolando Capocyan for resolution
totalled ₱29,967.10. Of this amount, ₱9,000.00 of the issue involving the interpretation of the subject
representing professional fees was paid by MEDICard CBA provision.20
Philippines, Inc. (MEDICard) which provides health
maintenance to Lanie.8 MMPC only paid MMPSEU alleged that there is nothing in the CBA
₱12,148.63. It did not pay the ₱9,000.00 already paid
9
which prohibits an employee from obtaining other
by MEDICard and the ₱6,278.47 not covered by insurance or declares that medical expenses can be
official receipts. It refused to give to Calida the reimbursed only upon presentation of original official
difference between the amount of medical expenses receipts. It stressed that the hospitalization benefits
of ₱27,427.1010 which he claimed to be entitled to should be computed based on the formula indicated in
under the CBA and the ₱12,148.63 which MMPC the CBA without deducting the benefits derived from
directly paid to the hospital. other insurance providers. Besides, if reduction is
permitted, MMPC would be unjustly benefited from
In the case of Martin, his father, Jose, was admitted at the monthly premium contributed by the employees
The Medical City from March 26 to 27, 2000 due to through salary deduction. MMPSEU added that its
Acid Peptic Disease and incurred medical expenses members had legitimate claims under the CBA and
amounting to ₱9,101.30.14 MEDICard paid that any doubt as to any of its provisions should be
₱8,496.00. Consequently,
15
MMPC only paid resolved in favor of its members. Moreover, any
₱288.40,16 after deducting from the total medical ambiguity should be resolved in favor of labor. 21
expenses the amount paid by MEDICard and the
₱316.90 discount given by the hospital. On the other hand, MMPC argued that the
reimbursement of the entire amounts being claimed
Claiming that under the CBA, they are entitled to by the covered employees, including those already
hospital benefits amounting to ₱27,427.10, ₱6,769.35 paid by other insurance companies, would constitute
and ₱8,123.80, respectively, which should not be double indemnity or double insurance, which is
reduced by the amounts paid by MEDICard and by circumscribed under the Insurance Code. Moreover, a
Prosper, Calida, Oabel and Martin asked for contract of insurance is a contract of indemnity and
reimbursement from MMPC. However, MMPC denied the employees cannot be allowed to profit from their
the claims contending that double insurance would dependents’ loss.22
Meanwhile, the parties separately sought for a legal On December 3, 2002, the Voluntary Arbitrator
opinion from the Insurance Commission relative to the rendered a Decision27 finding MMPC liable to pay or
issue at hand. In its letter 23 to the Insurance reimburse the amount of hospitalization expenses
Commission, MMPC requested for confirmation of its already paid by other health insurance companies.
position that the covered employees cannot claim The Voluntary Arbitrator held that the employees may
insurance benefits for a loss that had already been demand simultaneous payment from both the CBA
covered or paid by another insurance company. and their dependents’ separate health insurance
However, the Office of the Insurance Commission without resulting to double insurance, since separate
opted not to render an opinion on the matter as the premiums were paid for each contract. He also noted
same may become the subject of a formal complaint that the CBA does not prohibit reimbursement in case
before it.24 On the other hand, when queried by there are other health insurers.
MMPSEU,25the Insurance Commission, through Atty.
Richard David C. Funk II (Atty. Funk) of the Claims Proceedings before the Court of Appeals
Adjudication Division, rendered an opinion contained
in a letter,26 viz: MMPC filed a Petition for Review with Prayer for the
Issuance of a Temporary Restraining Order and/or
Ms. Cecilia L. ParasPresident Writ of Preliminary Injunction28 before the CA. It
Mitsubishi Motors Phils. claimed that the Voluntary Arbitrator committed grave
abuse of discretion in not finding that recovery under
[Salaried] Employees Union both insurance policies constitutes double insurance
Ortigas Avenue Extension, as both had the same subject matter, interest insured
Cainta, Rizal and risk or peril insured against; in relying solely on
the unauthorized legal opinion of Atty. Funk; and in
Madam: not finding that the employees will be benefited twice
for the same loss. In its Comment, 29 MMPSEU
We acknowledge receipt of your letter which, to our countered that MMPC will unjustly enrich itself and
impression, basically poses the question of whether or profit from the monthly premiums paid if full
not recovery of medical expenses from a Health reimbursement is not made.
Maintenance Organization bars recovery of the same
reimbursable amount of medical expenses under a On March 31, 2006, the CA found merit in MMPC’s
contract of health or medical insurance. Petition. It ruled that despite the lack of a provision
which bars recovery in case of payment by other
We wish to opine that in cases of claims for insurers, the wordings of the subject provision of the
reimbursement of medical expenses where there are CBA showed that the parties intended to make MMPC
two contracts providing benefits to that effect, liable only for expenses actually incurred by an
recovery may be had on both simultaneously. In the employee’s qualified dependent. In particular, the
absence of an Other Insurance provision in these provision stipulates that payment should be made
coverages, the courts have uniformly held that an directly to the hospital and that the claim should be
insured is entitled to receive the insurance benefits supported by actual hospital and doctor’s bills. These
without regard to the amount of total benefits provided mean that the employees shall only be paid amounts
by other insurance. (INSURANCE LAW, A Guide to not covered by other health insurance and is more in
Fundamental Principles, Legal Doctrines, and keeping with the principle of indemnity in insurance
Commercial Practices; Robert E. Keeton, Alau I. contracts. Besides, a contrary interpretation would
Widiss, p. 261). The result is consistent with the public "allow unscrupulous employees to unduly profit from
policy underlying the collateral source rule – that is, x the x x x benefits" and shall "open the floodgates to
x x the courts have usually concluded that the liability questionable claims x x x."30
of a health or accident insurer is not reduced by other
possible sources of indemnification or compensation. The dispositive portion of the CA Decision31 reads:
(ibid).
WHEREFORE, the instant petition is GRANTED. The
Very truly yours, decision of the voluntary arbitrator dated December 3,
2002 is REVERSED and SET ASIDE and judgment is
RICHARD DAVID C. FUNK II rendered declaring that under Art. XI, Sec. 4 of the
Officer-in-Charge Collective Bargaining Agreement between petitioner
Claims Adjudication Division and respondent effective August 1, 1999 to July 31,
2002, the former’s obligation to reimburse the Union
members for the hospitalization expenses incurred by
(SGD.)
Attorney IV
their dependents is exclusive of those paid by the D.
Union members to the hospital.
THE COURT OF APPEALS GRAVELY ERRED IN
SO ORDERED.32 GIVING MORE IMPORTANCE TO A POSSIBLE,
HENCE MERELY SPECULATIVE, ABUSE BY
In its Motion for Reconsideration, 33 MMPSEU pointed EMPLOYEES OF THE BENEFITS IF DOUBLE
out that the alleged oppression that may be RECOVERY WERE ALLOWED INSTEAD OF THE
committed by abusive employees is a mere possibility REAL INJURY TO THE EMPLOYEES WHO ARE
whereas the resulting losses to the employees are PAYING FOR THE CBA HOSPITALIZATION
real. MMPSEU cited Samsel v. Allstate Insurance BENEFITS THROUGH MONTHLY SALARY
Co.,34 wherein the Arizona Supreme Court explicitly DEDUCTIONS BUT WHO MAY NOT BE ABLE TO
ruled that an insured may recover from separate AVAIL OF THE SAME IF THEY OR THEIR
health insurance providers, regardless of whether one DEPENDENTS HAVE OTHER HEALTH
of them has already paid the medical expenses INSURANCE.37
incurred. On the other hand, MMPC argued in its
Comment35 that the cited foreign case involves a MMPSEU avers that the Decision of the Voluntary
different set of facts. Arbitrator deserves utmost respect and finality
because it is supported by substantial evidence and is
The CA, in its Resolution36 dated December 5, 2006, in accordance with the opinion rendered by the
denied MMPSEU’s motion. Insurance Commission, an agency equipped with vast
knowledge concerning insurance contracts. It
Hence, this Petition. maintains that under the CBA, member-employees
are entitled to full reimbursement of medical expenses
incurred by their dependents regardless of any
Issues
amounts paid by the latter’s health insurance provider.
Otherwise, non-recovery will constitute unjust
MMPSEU presented the following grounds in support enrichment on the part of MMPC. It avers that
of its Petition: recovery from both the CBA and other insurance
companies is allowed under their CBA and not
A. prohibited by law nor by jurisprudence.
Thus, the tortfeasor is required to bear the cost for the It is well to note at this point that the CBA constitutes
full value of his or her negligent conduct even if it a contract between the parties and as such, it should
results in a windfall for the innocent plaintiff. (Citations be strictly construed for the purpose of limiting the
omitted) amount of the employer’s liability.46 The terms of the
subject provision are clear and provide no room for
As seen, the collateral source rule applies in order to any other interpretation. As there is no ambiguity, the
place the responsibility for losses on the party causing terms must be taken in their plain, ordinary and
them.43Its application is justified so that "'the popular sense.47 Consequently, MMPSEU cannot rely
wrongdoer should not benefit from the expenditures on the rule that a contract of insurance is to be
made by the injured party or take advantage of liberally construed in favor of the insured. Neither can
contracts or other relations that may exist between the it rely on the theory that any doubt must be resolved
injured party and third persons." 44Thus, it finds no in favor of labor.
application to cases involving no-fault insurances
under which the insured is indemnified for losses by Samsel v. Allstate Insurance Co. is not
insurance companies, regardless of who was at fault on all fours with the case at bar.
in the incident generating the losses. 45 Here, it is clear
that MMPC is a no-fault insurer. Hence, it cannot be MMPSEU cannot rely on Samsel v. Allstate Insurance
obliged to pay the hospitalization expenses of the Co. where the Supreme Court of Arizona allowed the
dependents of its employees which had already been insured to enjoy medical benefits under an automobile
paid by separate health insurance providers of said policy insurance despite being able to also recover
dependents. from a separate health insurer. In that case, the
Allstate automobile policy does not contain any clause
The Voluntary Arbitrator therefore erred in adopting restricting medical payment coverage to expenses
Atty. Funk’s view that the covered employees are actually paid by the insured nor does it specifically
entitled to full payment of the hospital expenses provide for reduction of medical payments benefits by
incurred by their dependents, including the amounts a coordination of benefits.48 However, in the case
before us, the dependents’ group hospitalization
insurance provision in the CBA specifically contains a WHEREFORE, the Petition is DENIED. The Decision
condition which limits MMPC’s liability only up to the dated March 31, 2006 and Resolution dated
extent of the expenses that should be paid by the December 5, 2006 of the Court of Appeals in CA-G.R.
covered employee’s dependent to the hospital and SP No. 75630, are AFFIRMED.
doctor. This is evident from the portion which states
that "payment by MMPC shall be direct to the hospital SO ORDERED.
and doctor."49 In contrast, the Allstate automobile
policy expressly gives Allstate the authority to pay
directly to the insured person or on the latter’s behalf
all reasonable expenses actually incurred. Therefore,
reliance on Samsel is unavailing because the facts
therein are different and not decisive of the issues in
the present case.
MMPSEU insists that MMPC is also liable for the SECOND DIVISION
amounts covered under other insurance policies;
otherwise, MMPC will unjustly profit from the G.R. No. 131399 October 17, 2003
premiums the employees contribute through monthly
salary deductions.
ANGELITA AMPARO GO, petitioner,
vs.
This contention is unmeritorious. OFFICE OF THE OMBUDSMAN, INSURANCE
COMMISSIONER EDUARDO T. MALINIS and
To constitute unjust enrichment, it must be shown that NORBERTO F. CASTRO, respondents.
a party was unjustly enriched in the sense that the
term unjustly could mean illegally or unlawfully.50 A DECISION
claim for unjust enrichment fails when the person who
will benefit has a valid claim to such benefit. 51
AUSTRIA-MARTINEZ, J.:
The CBA has provided for MMPC’s limited liability
In this petition for review on certiorari under Rule 45 of
which extends only up to the amount to be paid to the
the Rules of Court, petitioner Angelita Amparo Go
hospital and doctor by the employees’ dependents,
seeks the reversal of the Resolution of the Office of
excluding those paid by other insurers. Consequently,
the Ombudsman in OMB-0-96-2225 dismissing her
the covered employees will not receive more than
charges against Insurance Commissioner Eduardo T.
what is due them; neither is MMPC under any
Malinis and Hearing Officer Norberto F. Castro for
obligation to give more than what is due under the
Violation of Section 3 [e] of Republic Act No. 3019,
CBA.
otherwise known as Anti-Graft and Corrupt Practices
Act, which provides:
Moreover, since the subject CBA provision is an
insurance contract, the rights and obligations of the
Sec. 3. Corrupt practices of public officers. -- In
parties must be determined in accordance with the
addition to acts omissions of public officers already
general principles of insurance law. 52 Being in the
penalized by existing law, the following shall
nature of a non-life insurance contract and essentially
constitute corrupt practices of any public officer and
a contract of indemnity, the CBA provision obligates
are hereby declared to be unlawful:
MMPC to indemnify the covered employees’ medical
expenses incurred by their dependents but only up to
the extent of the expenses actually incurred. 53 This is ...
consistent with the principle of indemnity which
proscribes the insured from recovering greater than (e) Causing any undue injury to any party, including
the loss.54 Indeed, to profit from a loss will lead to the Government, or giving any private party any
unjust enrichment and therefore should not be unwarranted benefits, advantage or preference in the
countenanced. As aptly ruled by the CA, to grant the discharge of his official, administrative or judicial
claims of MMPSEU will permit possible abuse by functions through manifest partiality, evident bad faith
employees. or gross inexcusable negligence. This provision shall
apply to officers and employees of offices or February 15, 1994 wherein petitioner and the
government corporations charged with the grant of insurance companies’ respective representatives met.
licenses or permits or other concessions. The insurers manifested their official stance to deny
the claims of petitioner. As a result, the conference
2
The facts of the case are as follows: was terminated without prejudice to petitioner’s option
to pursue other legal remedies.3
gutted down Wear Me Garment’s factory as well as its Heherson Alvarez and the Senate Blue Ribbon
machineries and stocks, petitioner filed separate Committee and the House Committee on Banks and
5
insurance claims against each of the following 14 Financial Intermediaries, accusing the Commission of
6
(1) Prudential Guarentee & Assurance Inc. ₱ the committees sent communications to the
5,000,000.00 Commission regarding petitioner’s claims. Acting on
8
complaint prayed that defendants be ordered to In his Counter-Affidavit, respondent Malinis denies
perform their respective obligations as insurers under petitioner’s allegations. He contends that the
24
the insurance policies and to pay damages and Commission attended to petitioner’s claims as early
attorney’s fees. 17 as January 1994 and that despite the fact that it was
beyond the jurisdiction of the Commission and the
On March 28, 1995, the pre-trial in Adm. Case No. insurance companies refused to grant the claims, he
RD-156 was terminated and consolidated hearings on nevertheless exerted efforts to mediate the dispute. 25
the Commission admitted petitioner’s Amended Respondent Castro also denies petitioner’s
Complaint and Joint Affidavit. Consolidated/joint
19 accusations. He maintains that he did not tell
hearings on the case then proceeded. 20 petitioner that the holding of separate hearings was
upon the instructions of Commissioner Malinis, as in
On motion to dismiss by two of the insurers, the fact, records show that joint hearings were held in
Commission ordered the suspension of Adm. Case Adm. Case No. RD-156; and, that the suspension of
No. RD-156 until final determination of Civil Case No. Adm. Case No. RD-156 was based on a motion to
Q-95-23135. The Commission was of the opinion that
21 dismiss filed by the insurance companies, after due
the administrative case for revocation/suspension of hearing on the motion. 26
SAME ISSUE AND THE SAME SET OF FACTS AND allegations, there is nothing on record proving that
CIRCUMSTANCES, AND THE SUBSEQUENT respondent Malinis in fact demanded such 50%, or
SUSPENSION OF THE PROCEEDINGS THEREON that the holding of the separate hearings and the
VIOLATES SECTION 16, ARTICLE IV OF THE suspension of the proceedings were done in order to
CONSTITUTION AS WELL AS EXECUTIVE ORDER coerce petitioner into acceding to Malinis’ demand.
NO. 26 AND INSURANCE MEMORANDUM
CIRCULAR 1-93 MANDATING THE SPEEDY Petitioner argues that respondent Malinis did not deny
DISPOSITION OF ADMINISTRATIVE CASES. 31
her accusations and failed to answer the charges
against him, indicating therefore the truth of her
The Court finds the petition devoid of merit. The allegations. Indeed, the general rule is that failure to
35
Ombudsman did not commit any grave abuse of deny allegations in the complaint results in admission
discretion when it found no probable cause and thereof. Such rule, however, is not absolute and
36
dismissed the Complaint-Affidavit against admits of exceptions. In Florentino Atillo III vs. Court
37
separate hearings, i.e., expediency, and the evidence for the petitioner to prove her claim.
Commission is allowed under its rules of procedure to
order the suspension of Adm. Case No. RD-156. The It is fundamental that upon him who alleges rests the
Ombudsman concluded: burden of proof; hence, it is incumbent upon
40
Order were all done in the regular performance of Malinis’ failure to specifically deny her allegations to
duties by the respondents Insurance Commissioner prove that there was such an illegal proposition.
and Hearing Officer respetively (sic). Moreover, they Respondents may not be indicted on mere
were done within the purview of the rules of procedure presumptions.
governing the functions of the Insurance Commission.
A review of the records shows that petitioner failed to
Finally, complainant failed to substantiate her charge prove her claim such that respondents may not be
with any concrete evidence, thus we can simply indicted for the acts complained of. As aptly found by
the Ombudsman, there was no concrete evidence Petitioner may have been fraught with attending and
presented by petitioner to substantiate her charge. 42
litigating her claims against each of the fourteen
insurers as well as the insurance adjusters,
To establish probable cause for Violation of Section individually, but inconvenience is certainly not
3[e] of R.A. 3019, the following elements must be constitutive of undue injury. 48
present:
Moreover, petitioner failed to show that the conduct of
(1) The accused is a public officer or a private person separate hearings was done by respondents through
charged in conspiracy with the former; manifest partiality, evident bad faith or gross
inexcusable negligence.
(2) The said public officer commits the prohibited acts
during the performance of his or her official duties or Records show that as early as January 1994, when
in relation to his or her public positions; petitioner first brought the matter of the delay in her
insurance claims to the Commission, respondent
(3) That he or she causes undue injury to any party, Malinis, upon the request of petitioner, exerted efforts
whether the government or a private party; to mediate between her and the insurance companies
in order to amicably settle the claims notwithstanding
the fact that it was beyond the jurisdictional amount
(4) Such undue injury is caused by giving
cognizable by the Commission under the Insurance
unwarranted benefits, advantage or preference to
Code, as amended.
such parties; and
1awphi1.nét
do not, per se, constitute the undue injury bad faith, manifest partiality or gross inexcusable
contemplated by law. negligence on respondents’ part. Thus, respondent
Malinis cannot be faulted for attempting to mediate
Jurisprudence has consistently interpreted the term among the parties.
"undue injury" as synonymous to "actual damage." In 46
… Undue has been defined as "more than necessary, clarificatory hearing held before the Office of the
not proper, [or] illegal;" and injury as "any wrong or Ombudsman, respondent Castro explained that the
damage done to another, either in his person, rights, conduct of separate hearings was necessary because
reputation or property[;] [that is, the] invasion of any petitioner’s claims involved several insurance
legally protected interest of another." Actual damage, companies, adjusters and peculiar issues for each of
in the context of these definitions, is akin to that in civil the companies. What petitioner conveniently omitted
51
denial or withholding of the claims by the insurance sought payment of interests and damages in her favor
companies. caused by the alleged delay and refusal of the
insurers to pay her claims. The principal issue then
59
On the other hand, in Adm. Case No. RD-156 pending that must be resolved by the trial court is whether or
before the Insurance Commission, the Commissioner not petitioner is entitled to the payment of her
is called upon to determine whether there was insurance claims and damages. The matter of
unreasonable delay or withholding of the claims, as whether or not there is unreasonable delay or denial
petitioner’s action is one for the Revocation and/or of the claims is merely an incident to be resolved by
Suspension of Licenses on grounds of alleged the trial court, necessary to ascertain petitioner’s right
violations of Section 241 (b), (c), (d) and (e) of the to claim damages, as prescribed by Section 244 of
Insurance Code, as amended, on prompt investigation the Insurance Code.
and settlement of claims. The jurisdiction of the
Commission in this case is one that calls for the On the other hand, the core, if not the sole bone of
exercise of its regulatory or non-quasi-judicial duty, contention in Adm. Case No. RD-156, is the issue of
i.e., the authority to revoke or suspend an insurer’s whether or not there was unreasonable delay or
certificate of authority. Aside
57
from the denial of the claims of petitioner, and if in the
revocation/suspension of license, the Insurance affirmative, whether or not that would justify the
Commissioner also has the discretion to impose upon suspension or revocation of the insurers’ licenses.
the erring insurance companies and its directors,
officers and agents, fines and penalties, as set out in Moreover, in Civil Case No. Q-95-23135, petitioner
Section 415, viz.: must establish her case by a preponderance of
evidence, or simply put, such evidence that is of
SEC. 415. In addition to the administrative sanction greater weight, or more convincing than that which is
provided elsewhere in this Code, the Insurance offered in opposition to it. In Adm. Case No. RD-156,
60
Commissioner is hereby authorized, at his discretion, the degree of proof required of petitioner to establish
to impose upon insurance companies, their directors her claim is substantial evidence, which has been
and/or officers and/or agents, for any willful failure or defined as that amount of relevant evidence that a
refusal to comply with, or violation of any provision of reasonable mind might accept as adequate to justify
this Code, or any order, instruction, regulation or the conclusion. 61
determined by the Insurance Commissioner, the Commission has its own set of rules and it is not 63
(a) Fines not in excess of five hundred pesos means of ascertaining the ultimate facts of their
a day; and respective cases that will serve as basis for their
respective decisions. 1a\^/phi1.net
Moreover, public interest and public policy demand Assailed in this petition is the decision of the Court of Appeals in CA-G.R.
C.V. No. 13498 entitled, "Lawrence L. Fernandez, plaintiff-appellee v.
the speedy and inexpensive disposition of Zenith Insurance Corp., defendant-appellant" which affirmed in toto the
administrative cases.65 decision of the Regional Trial Court of Cebu, Branch XX in Civil Case No.
CEB-1215 and the denial of petitioner's Motion for Reconsideration.
The suspension of Adm. Case No. RD-156 by On January 25, 1983, private respondent Lawrence
respondents, albeit erroneous, is not sufficient indicia Fernandez insured his car for "own damage" under
of evident bad faith, manifest partiality or gross private car Policy No. 50459 with petitioner Zenith
inexcusable negligence. Respondents’ mistaken Insurance Corporation. On July 6, 1983, the car
sense of prudence and judgment, dictated the figured in an accident and suffered actual damages in
suspension of the proceedings. To hold respondents the amount of P3,640.00. After allegedly being given
responsible for such error would be nothing short of a run around by Zenith for two (2) months, Fernandez
harassment. For no one called upon to try the facts or filed a complaint with the Regional Trial Court of Cebu
interpret the law in the process of administering for sum of money and damages resulting from the
justice can be infallible in his judgment.
66
refusal of Zenith to pay the amount claimed. The
complaint was docketed as Civil Case No. CEB-1215.
Aside from actual damages and interests, Fernandez
WHEREFORE, the instant petition for review on
also prayed for moral damages in the amount of
certiorari is hereby DENIED for lack of merit.
P10,000.00, exemplary damages of P5,000.00,
However, in the interest of orderly administration of
attorney's fees of P3,000.00 and litigation expenses of
justice, the Insurance Commission is directed to
P3,000.00.
proceed with immediate dispatch in conducting the
hearings of Adm. Case No. RD-156 to determine
whether or not the licenses of the insurance On September 28, 1983, Zenith filed an answer
companies and adjusters may be revoked or alleging that it offered to pay the claim of Fernandez
suspended as prayed for by petitioner. pursuant to the terms and conditions of the contract
which, the private respondent rejected. After the
issues had been joined, the pre-trial was scheduled
No costs.
on October 17, 1983 but the same was moved to
November 4, 1983 upon petitioner's motion, allegedly
SO ORDERED. to explore ways to settle the case although at an
amount lower than private respondent's claim. On
November 14, 1983, the trial court terminated the pre-
trial. Subsequently, Fernandez presented his
Republic of the Philippines evidence. Petitioner Zenith, however, failed to present
SUPREME COURT its evidence in view of its failure to appear in court,
Manila without justifiable reason, on the day scheduled for
the purpose. The trial court issued an order on August
FIRST DIVISION 23, 1984 submitting the case for decision without
Zenith's evidence (pp. 10-11, Rollo). Petitioner filed a
petition for certiorari with the Court of Appeals
assailing the order of the trial court submitting the
case for decision without petitioner's evidence. The
G.R. No. 85296 May 14, 1990 petition was docketed as C.A.-G.R. No. 04644.
However, the petition was denied due course on April
ZENITH INSURANCE CORPORATION, petitioner, 29, 1986 (p. 56, Rollo).
vs.
COURT OF APPEALS and LAWRENCE On June 4, 1986, a decision was rendered by the trial
FERNANDEZ, respondents. court in favor of private respondent Fernandez. The
dispositive portion of the trial court's decision
Vicente R. Layawen for petitioner. provides:
WHEREFORE, defendant is hereby court's order submitting the case for decision without
ordered to pay to the plaintiff: Zenith's evidence, was dismissed.
1. The amount of P3,640.00 The Motion for Reconsideration of the decision of the
representing the damage incurred plus Court of Appeals dated August 17, 1988 was denied
interest at the rate of twice the on September 29, 1988, for lack of merit. Hence, the
prevailing interest rates; instant petition was filed by Zenith on October 18,
1988 on the allegation that respondent Court of
2. The amount of P20,000.00 by way Appeals' decision and resolution ran counter to
of moral damages; applicable decisions of this Court and that they were
rendered without or in excess of jurisdiction. The
3. The amount of P20,000.00 by way issues raised by petitioners in this petition are:
of exemplary damages;
a) The legal basis of respondent Court
4. The amount of P5,000.00 as of Appeals in awarding moral
attorney's fees; damages, exemplary damages and
attomey's fees in an amount more
than that prayed for in the complaint.
5. The amount of P3,000.00 as
litigation expenses; and
b) The award of actual damages of
P3,460.00 instead of only P1,927.50
6. Costs. (p. 9, Rollo)
which was arrived at after deducting
P250.00 and P274.00 as deductible
Upon motion of Fernandez and before the expiration franchise and 20% depreciation on
of the period to appeal, the trial court, on June 20, parts as agreed upon in the contract of
1986, ordered the execution of the decision pending insurance.
appeal. The order was assailed by petitioner in a
petition for certiorariwith the Court of Appeals on
Petitioner contends that while the complaint of private
October 23, 1986 in C.A. G.R. No. 10420 but which
respondent prayed for P10,000.00 moral damages,
petition was also dismissed on December 24, 1986 (p.
the lower court awarded twice the amount, or
69, Rollo).
P20,000.00 without factual or legal basis; while
private respondent prayed for P5,000.00 exemplary
On June 10, 1986, petitioner filed a notice of appeal damages, the trial court awarded P20,000.00; and
before the trial court. The notice of appeal was while private respondent prayed for P3,000.00
granted in the same order granting private attorney's fees, the trial court awarded P5,000.00.
respondent's motion for execution pending appeal.
The appeal to respondent court assigned the following
The propriety of the award of moral damages,
errors:
exemplary damages and attorney's fees is the main
issue raised herein by petitioner.
I. The lower court erred in denying defendant
appellant to adduce evidence in its behalf.
The award of damages in case of unreasonable delay
in the payment of insurance claims is governed by the
II. The lower court erred in ordering Zenith Philippine Insurance Code, which provides:
Insurance Corporation to pay the amount of
P3,640.00 in its decision.
Sec. 244. In case of any litigation for
the enforcement of any policy or
III. The lower court erred in awarding moral contract of insurance, it shall be the
damages, attorneys fees and exemplary duty of the Commissioner or the
damages, the worst is that, the court awarded Court, as the case may be, to make a
damages more than what are prayed for in the finding as to whether the payment of
complaint. (p. 12, Rollo) the claim of the insured has been
unreasonably denied or withheld; and
On August 17, 1988, the Court of Appeals rendered in the affirmative case, the insurance
its decision affirming in toto the decision of the trial company shall be adjudged to pay
court. It also ruled that the matter of the trial court's damages which shall consist of
denial of Fernandez's right to adduce evidence is a attomey's fees and other expenses
closed matter in view of its (CA) ruling in AC-G.R. incurred by the insured person by
04644 wherein Zenith's petition questioning the trial reason of such unreasonable denial or
withholding of payment plus interest of award of P20,000.00 as moral damages, taking into
twice the ceiling prescribed by the consideration also the fact that the actual damage on
Monetary Board of the amount of the the car was only P3,460. In the pre-trial of the case, it
claim due the insured, from the date was shown that there was no total disclaimer by
following the time prescribed in respondent. The reason for petitioner's failure to
section two hundred forty-two or in indemnify private respondent within the two-month
section two hundred forty-three, as the period was that the parties could not come to an
case may be, until the claim is fully agreement as regards the amount of the actual
satisfied; Provided, That the failure to damage on the car. The amount of P10,000.00
pay any such claim within the time prayed for by private respondent as moral damages is
prescribed in said sections shall be equitable.
considered prima facie evidence of
unreasonable delay in payment. On the other hand, exemplary or corrective damages
are imposed by way of example or correction for the
It is clear that under the Insurance Code, in case of public good (Art. 2229, New Civil Code of the
unreasonable delay in the payment of the proceeds of Philippines). In the case of Noda v. Cruz-
an insurance policy, the damages that may be Arnaldo, G.R. No. 57322, June 22,1987; 151 SCRA
awarded are: 1) attorney's fees; 2) other expenses 227, exemplary damages were not awarded as the
incurred by the insured person by reason of such insurance company had not acted in wanton,
unreasonable denial or withholding of payment; 3) oppressive or malevolent manner. The same is true in
interest at twice the ceiling prescribed by the the case at bar.
Monetary Board of the amount of the claim due the
injured; and 4) the amount of the claim. The amount of P5,000.00 awarded as attomey's fees
is justified under the circumstances of this case
As regards the award of moral and exemplary considering that there were other petitions filed and
damages, the rules under the Civil Code of the defended by private respondent in connection with
Philippines shall govern. this case.
"The purpose of moral damages is essentially As regards the actual damages incurred by private
indemnity or reparation, not punishment or correction. respondent, the amount of P3,640.00 had been
Moral damages are emphatically not intended to established before the trial court and affirmed by the
enrich a complainant at the expense of a defendant, appellate court. Respondent appellate court correctly
they are awarded only to enable the injured party to ruled that the deductions of P250.00 and P274.00 as
obtain means, diversions or amusements that will deductible franchise and 20% depreciation on parts,
serve to alleviate the moral suffering he has respectively claimed by petitioners as agreed upon in
undergone by reason of the defendant's culpable the contract, had no basis. Respondent court ruled:
action." (J. Cezar S. Sangco, Philippine Law on Torts
and Damages, Revised Edition, p. 539) (See also R Under its second assigned error, defendant-
and B Surety & Insurance Co., Inc. v. IAC, G.R. No. appellant puts forward two arguments, both of
64515, June 22, 1984; 129 SCRA 745). While it is which are entirely without merit. It is contented
true that no proof of pecuniary loss is necessary in that the amount recoverable under the
order that moral damages may be adjudicated, the insurance policy defendant-appellant issued
assessment of which is left to the discretion of the over the car of plaintiff-appellee is subject to
court according to the circumstances of each case deductible franchise, and . . . .
(Art. 2216, New Civil Code), it is equally true that in
awarding moral damages in case of breach of The policy (Exhibit G, pp. 4-9, Record), does
contract, there must be a showing that the breach was not mntion any deductible franchise, . . . (p.
wanton and deliberately injurious or the one 13, Rollo)
responsible acted fraudently or in bad faith (Perez v.
Court of Appeals, G.R. No. L-20238, January
Therefore, the award of moral damages is reduced to
30,1965; 13 SCRA 137; Solis v. Salvador, G.R. No. L-
P10,000.00 and the award of exemplary damages is
17022, August 14, 1965; 14 SCRA 887). In the instant
hereby deleted. The awards due to private respondent
case, there was a finding that private respondent was
Fernandez are as follows:
given a "run-around" for two months, which is the
basis for the award of the damages granted under the
Insurance Code for unreasonable delay in the 1) P3,640.00 as actual claim plus
payment of the claim. However, the act of petitioner of interest of twice the ceiling prescribed
delaying payment for two months cannot be by the Monetary Board computed from
considered as so wanton or malevolent to justify an the time of submission of proof of loss;
2) P10,000.00 as moral damages; To both questions, the plaintiff answered: "none,"
though the truth was at that time, the American
3) P5,000.00 as attorney's fees; International Underwriters of the Philippines (AIU) had
already declined a similar application for insurance by
4) P3,000.00 as litigation expenses; the plaintiff in respect of the above-described
and vehicles.
latter. The validity of an insured's claim under a its overseas workers. The insured risk was for
specific policy, its amount, and all such other matters "(b)odily injury caused by violent accidental external
as might involve the interpretation and construction of and visible means which injury (would) solely and
the insurance policy, are issues which only a regular independently of any other cause" result in death or
3
Commissioner was an "action or suit" within the the Republic of Iraq — which stated
contemplation of paragraph 9 of the general condition
earlier quoted. With our ruling above, therefore, the REASON OF DEATH: UNDER
necessity to pass on them becomes inconsequential. EXAMINATION NOW — NOT YET
KNOWN —6
Gabriel, the surviving spouse and beneficiary in an respondent filed an amended answer, still unverified,
accident (group) insurance of her deceased husband, reiterating its original defenses but, this time,
the amount of P100,000.00, plus legal interest. additionally putting up a counterclaim and a
crossclaim.
Marcelino Gabriel, the insured, was employed by
Emerald Construction & Development Corporation The trial court dismissed the case against ECDC for
("ECDC") at its construction project in Iraq. He was the failure of petitioner to take steps to cause the
covered by a personal accident insurance in the service of the fourth alias summons on ECDC. The
amount of P100,000.00 under a group dismissal was without prejudice.
The case proceeded against private respondent from denial of the claim, otherwise, the
alone. On 28 May 1987, the trial court rendered its claimant's right of action shall prescribe.
decision in favor (partly) of petitioner's claim. In
11
arriving at its conclusion, the trial court held that The notice of death was given to private
private respondent was deemed to have waived the respondent, concededly, more than a year
defense, i.e., that the cause of Gabriel's death was after the death of petitioner's husband. Private
not covered by the policy, when the latter failed to respondent, in invoking prescription, was not
impugn by evidence petitioner's averment on the referring to the one-year period from the
matter. With regard to the defense of prescription, the denial of the claim within which to file an
court considered the complaint to have been timely action against an insurer but obviously to the
filed or within one (1) year from private respondent's written notice of claim that had to be
denial of the claim. submitted within six months from the time of
the accident.
Petitioner and private respondent both appealed to
the Court of Appeals. Petitioner contended that the Petitioner argues that private respondent must be
lower court should have awarded all the claims she deemed to have waived its right to controvert the
had asked for. Private respondent asserted, on its claim, that is, to show that the cause of death is an
part, that the lower court erred in ruling (a) that the excepted peril, by failing to have its answers (to the
insurer had waived the defense that Gabriel's death Request for Admission sent by petitioner) duly
was not caused by the insured peril ("violent verified. It is true that a matter of which a written
accidental external and visible means") specified in request for admission is made shall be deemed
the policy and (b) that the cause of action had not impliedly admitted "unless, within a period designated
prescribed. in the request, which shall not be less than ten (10)
days after service thereof, or within such further time
The Court of Appeals, on 18 September 1991, as the court may allow on motion and notice, the party
reversed the decision of the lower court. The to whom the request is directed serves upon the party
appellate court held that petitioner had failed to requesting the admission a sworn statement either
substantiate her allegation that her husband's death denying specifically the matters of which an admission
was caused by a risk insured against. The appellate is requested or setting forth in detail the reasons why
court observed that the only evidence presented by he cannot truthfully either admit or deny those
petitioner, in her attempt to show the circumstances matters;" however, the verification, like in most
14
that led to the death of the insured, were her own cases required by the rules of procedure, is a formal,
affidavit and a letter allegedly written by a co-worker not jurisdictional, requirement, and mainly intended to
of the deceased in Iraq which, unfortunately for her, secure an assurance that matters which are alleged
were held to be both are done in good faith or are true and correct and not
hearsay. 12
of mere speculation. When circumstances warrant,
the court may simply order the correction of unverified
The motion for reconsideration was denied. 13 pleadings or act on it and waive strict compliance with
the rules in order that the ends of justice may thereby
Petitioner's recourse to this Court must also fail. be served. In the case of answers to written
15
rendering a summary judgment. Here, Ministry of Health of Iraq and the NBI autopsy
however, as clearly intimated elsewhere report, could give any probative value to
22
above, the defendant answered in writing petitioner's claim. The POEA decision did not
practically every question posed in the request make any categorical holding on the specific
for admission. The Court believes, under the cause of Gabriel's death. Neither did the death
peculiar circumstance, that the more certificate issued by the health authorities in
controlling jurisprudence on the mater would Iraq nor the NBI autopsy report provide any
be those cited by the defendant in its clue on the cause of death. All that appeared
memorandum, particularly the case of Quimpo to be clear was the fact of Gabriel's demise on
vs. de la Victoria, 46 SCRA 139. 22 May 1982 in Iraq.
Prescinding from the foregoing, there is Evidence, in fine, is utterly wanting to establish that
absolutely no basis in fact and in law for the the insured suffered from an accidental death, the risk
lower court to hold that the appellant covered by the policy. In an accident insurance, the
insurance company was deemed to have insured's beneficiary has the burden of proof in
waived the defense, that the death of plaintiff- demonstrating that the cause of death is due to the
appellant's husband was not caused by violent covered peril. Once that fact is established, the
accidental external and visible means' as burden then shifts to the insurer to show any excepted
contemplated in the insurance policy. The peril that may have been stipulated by the parties. An
Death Certificate (Exh. 9) and the Autopsy "accident insurance" is not thus to be likened to an
Report (Exh. 10), more than controverted the ordinary life insurance where the insured's death,
allegation of the plaintiff-appellant as to the regardless of the cause thereof, would normally be
cause of death of her husband. 17
compensable. The latter is akin in property insurance
to an "all risk" coverage where the insured, on the
The insurance policy expressly provided that to be aspect of burden of proof, has merely to show the
compensable, the injury or death should be caused by condition of the property insured when the policy
"violent accidental external and visible means." In attaches and the fact of loss or damage during the
attempting to prove the cause of her husband's death, period of the policy and where, thereafter, the burden
all that petitioner could submit were a letter sent to her would be on the insurer to show any "excluded peril."
by her husband's co-worker, stating that Gabriel died When, however, the insured risk is specified, like in
when he tried to haul water out of a tank while its the case before us, it lies with the claimant of the
submerged motor was still functioning, and 18
insurance proceeds to initially prove that the loss is
petitioner's sinumpaang caused by the covered peril.
salaysay which merely confirmed the receipt and
19
stated contents of the letter. Said the appellate court While petitioner did fail in substantiating her allegation
in this regard: that the death of her husband was due to an accident,
considering, however, the uncertainty on the real
. . . . It must be noted that the only evidence cause of death, private respondent might find its way
presented by her to prove the circumstances clear into still taking a second look on the matter and
surrounding her husband's death were her perhaps help ease the load of petitioner's loss.
purported affidavit and the letter allegedly
written by the deceased co-worker in Iraq. The WHEREFORE, the decision appealed from is
said affidavit however suffers from procedural AFFIRMED. No costs.
infirmity as it was not even testified to or
identified by the affiant (plaintiff-appellant) SO ORDERED.
herself. This self-serving affidavit therefore is
a mere hearsay under the rules, . . . .