Everest Mentor Flex VideoProbe

User’s Manual

MFLAMANUAL Rev. -

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2 05/2021
 Table of Contents

Table of Contents Measurement & Annotation Setup ......................................................................26

Capturing and Adjusting Images.......................................................................... 27
About this Manual................................................................................................................5
Steering the Probe............................................................................................................ 27
Technical Support................................................................................................................5
Freezing the Image...........................................................................................................29
Standard Equipment..........................................................................................................6
Saving Image Files............................................................................................................30
Optional Features.................................................................................................................6
Working with a Recalled Image................................................................................ 31
Safety Information............................................................................................................... 7
Zoom to Magnify................................................................................................................ 32
General Warnings................................................................................................................ 7
Image Transformation Settings.............................................................................. 33
Battery Warnings..................................................................................................................8
Annotating with Text and Arrows ..........................................................................35
Informations sur la sécurité..........................................................................................9
Working with Video...........................................................................................................36
Component Identification..............................................................................................11
Recording Live Video.......................................................................................................36
Touchscreen and Keys – Dual Control Systems ......................................... 13
Working with a Recalled Video................................................................................ 37
Unpacking, Assembling, and Powering the Mentor Flex.......................... 14
Measurement Types........................................................................................................38
About the Battery............................................................................................................... 16
Measurement Tips............................................................................................................38
Supplying Power to the Mentor Flex........................................................................17
Measuring Features and Indications...................................................................39
Powering the Mentor Flex On and Off....................................................................17
Stereo Measurements ...................................................................................................39
Changing Optical Tip Adapters................................................................................ 18
Stereo Measurement Types.......................................................................................44
Setting Up the Operating System............................................................................ 19
Comparison Measurements......................................................................................45
Working with Profiles.......................................................................................................20
Troubleshooting Measurements ...........................................................................46
System Setup........................................................................................................................ 21
Managing Files: Working with Removable Storage Devices............... 47
Setting Date and Time.................................................................................................... 21
Editing /Creating Folders.............................................................................................48
Selecting a Language / Customized Formats............................................... 21
MDI: Loading and Unloading Menu Directed Inspections.....................49
Other System Settings .................................................................................................. 22
Entering Study Level Information............................................................................49
Steering Sensitivity Settings ...................................................................................... 22
Selecting an Inspection Point....................................................................................50
Screen & Display Setup ................................................................................................ 23
Stopping and Resuming an Inspection.............................................................50
Connectivity Setup...........................................................................................................24
Saving an Image or Video in an MDI Inspection........................................... 51
Image & Video Setup......................................................................................................25
Viewing Reference Material.......................................................................................52
Executing a White Balance.........................................................................................25

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 Generating an MDI Report...........................................................................................53
Customizing an MDI Report........................................................................................54
Maintenance and Troubleshooting......................................................................55
Inspecting and Cleaning the System ................................................................55
Troubleshooting Guide.................................................................................................. 57
Probe..........................................................................................................................................58
Handset....................................................................................................................................58
Power..........................................................................................................................................59
Software...................................................................................................................................59
Appendix A. Technical Specifications.................................................................60
Appendix B. OTA Table...................................................................................................64
Appendix C. Chemical Compatibility .................................................................66
Appendix D. Warranty ...................................................................................................66
Appendix E. Verifying Measurement OTA's...................................................... 67
Appendix F. Environmental Compliance ........................................................68
Appendix G. Regulatory Compliance.................................................................. 70
Appendix H. Creating a Personalized Logo File............................................. 72
Appendix I. Open Source Software Availability ............................................ 74
Appendix J. Restoring Factory Settings.............................................................. 74
Appendix K. Updating Software .............................................................................. 75
Appendix L. Streaming to an iPad / iPhone..................................................... 76
Index ........................................................................................................................................... 78

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About this Manual
This manual and the related equipment is intended for visual inspection technicians with a basic understanding of inspection principles
and practices, and who are familiar with basic computer operations, but who may not have experience with a video borescope system.
The manual contains safety, compliance, and basic operating and maintenance instructions for the Everest Mentor Flex VideoProbe™
system. To ensure operator safety, please read and understand this manual prior to using the system.

Technical Support
For additional assistance, go to www.bakerhughesds.com/waygate-technologies for a complete listing of contact information. Technical
Support contact information follows:
Global Phone: 1-866-243-2638
Email: [email protected]

System Overview
The rugged and dependable Mentor Flex® system is an advanced flexible video borescope used for remote visual inspection.
Working through access passages, the Mentor Flex system delivers high-resolution images of internal details of turbine engines, airframes,
automotive engines, piping, vessels, wind- turbine gear boxes, underwater structures, etc.
With TrueSight™ Imaging, Mentor Flex delivers a high-intensity light source and superior visual processing, for clearer, sharper videos and
images right on your device. The probe’s fiberoptic bundle illuminates the inspection area with light generated by an advanced light
engine in the probe. At the end of the probe, a miniature camera assembly converts the image into an electronic image, and sends it
back through the probe. The system displays the image on the handset. No focusing is required, because the Mentor Flex system contains
a fixed-focus optical system with a large depth of field.
Stereo Measurement capabilities allow your system to analyze and measure indications and features with precision and accuracy.
The Mentor Flex system is compatible with USB thumb drives, USB keyboards, USB portable drives, and most other USB-based storage
devices.
With InspectionWorks Connect, operators can view real-time, streaming video on an iOS device. Images and saved videos can be wirelessly
transferred to an iOS device with the touch of a button.
Available in four insertion tube diameters and various lengths: 3.9mm, 4.0mm, 6.1mm, and 8.4mm diameter.

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 Standard Equipment
Everest Mentor Flex AC Adapter/Battery Charger
3-hour Li-Ion Battery Optical Tip Adapter (OTA) Storage Case
Mentor Flex Storage Case USB Thumbdrive (User Documentation)
Safety and Essential Use Hard Copy Quickstart Guide

Software Options

- InspectionWorks Connect: Wireless video streaming, and still image and video transfer to iOS device.
- Menu Directed Inspection (MDI) 2.0: Inspection reporting and image tagging. Menu Directed Inspection Builder PC program
- Inspection Manager: Re-measurement PC Application

Optional Features
HDMI Cable Telescoping handset mounting pole
Insertion Tube Gripper Optical Tip Adaptors (OTA)
Insertion Tube Rigidizer Measuring OTA's
Handset Holder with Integrated Kickstand Mini-Magic Arm Clamp Kit
Magic Arm Kit Workstation Mentor FLEX case
Quick-disconnect handset hook Hardshell backpack case
Quick-disconnect handset hanging strap Keyboard (wired)

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Safety Information
Note: Before using or servicing the system, read and understand the following safety information.
Symbols and Terms

The following symbols appear on the product: , . See accompanying documentation.

General Warnings
The following warning statements apply to use of the system in general. Warning statements that apply specifically to particular procedures
appear in the corresponding sections of the manual.

Do not allow the conductive insertion tube, system or its working tools to come in direct contact with any voltage or current source.
Prevent all contact with live electrical conductors or terminals. Damage to the equipment and/or electrical shock to the operator may result.

Do not use this system in explosive environments.

USE PROPERLY. Using any piece of this equipment in a manner not specified by the manufacturer may impair the product’s ability to
protect the user from harm.

General Cautions
The following caution statements apply to use of the Mentor Flex device in general. Caution statements that apply specifically to particular
procedures appear in the corresponding sections of the manual.
Before using the camera system, install an OTA or the head guard, which prevents damage to the tip-attachment mechanism. Keep the
head guard on whenever no OTA is in place.
Handle the Probe Carefully: Keep the insertion tube away from sharp objects that might penetrate its outer sheath. Keep the whole
insertion tube as straight as possible during operation; loops or bends anywhere in the tube decrease its ability to steer the probe tip.
Avoid bending the insertion tube sharply.
Note: Always use the Home function to straighten the bending neck before withdrawing insertion tube from an inspection area or putting
probe away. Never pull, twist, or straighten the bending neck by hand; internal damage may result. At the first sign of damage, return the
probe for repair.
Certain substances may damage the probe. For a list of substances that are safe for the probe, see “Chemical Compatibility” in the
Appendix.
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Battery Warnings
Only use the battery and power supply specified for use with the system. Before use, thoroughly review the instructions in this manual
for the battery and battery charger to fully understand the information contained in them, and observe the instructions during use.

WARNING
• Do not place the battery in fire or exceed the battery operating temperature.
• Do not pierce the battery with nails, strike the battery with a hammer, step on the battery, or otherwise subject it to strong impacts or
shocks.
• Do not expose the battery to water or salt water, or allow the battery to get wet (IP65 – Disassembled, IP67 – Assembled).
• Do not disassemble or modify the battery.
•T
 he instrument contains a Lithium Ion battery and magnesium in its case. Should the instrument be involved in a fire, use an
extinguisher approved for use on electrical and flammable metal fires. Water must not be used.

Battery Communication Error: Exists when the Mentor Flex shows this message on the display. If the problem persists, please
contact your nearest customer support center.

Using the battery outside its recommended operating range will result in degradation of the performance and service life. When storing
the battery, be sure to remove it from the handset.
Recommended ambient temperature range for Li-ion battery operation:
Discharge (when using the instrument): -20°C to 46°C
Recharging: 0°C to 40°C
Storage: -25°C to +60°C

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Informations sur la sécurité
Remarque: avant l’utilisation ou l’entretien du système, vous devez lire et comprendre les informations de sécurité qui suivent.
Symboles et termes employés

Les symboles suivants sont apposés sur le produit: , . Voir la documentation jointe.
Avertissements généraux
Les avertissements suivants s’appliquent à l’utilisation du système en général. Les avertissements qui s’appliquent spécifi quement à des
procédures particulières sont indiqués dans les sections correspondantes de ce manuel.

Le système Mentor Flex et les outils de travail qui l’accompagnent ne doivent jamais entrer en contact direct avec une source de tension
ou de courant. Évitez tout contact avec des conducteurs ou des bornes électriques sous tension. L’équipement risquerait d’être endommagé, ou
l’opérateur de subir un choc électrique.

N’utilisez pas ce système dans un environnement à risque d’explosion.

UTILISER CORRECTEMENT. Si un élément de cet équipement est utilisé d’une manière non indiquée par le fabricant, l’utilisateur peut ne plus être
protégé des risques de blessure.

Mentions générales « Attention »

Les mentions « Attention » qui suivent s’appliquent à l’utilisation de l’appareil Mentor Flex en général. Les mentions « Attention » qui
s’appliquent spécifi quement à des procédures particulières sont indiquées dans les sections correspondantes du manuel.
MANIPULER LA SONDE AVEC PRÉCAUTION. Maintenez la gaine de la sonde à l’écart d’objets pointus ou tranchants qui risqueraient de
traverser son fourreau. Maintenez toute la gaine aussi droite que possible pendant l’utilisation : en cas de boucle ou de courbure, il est
plus diffi cile de piloter le bout de la sonde. Évitez de trop courber la gaine.
Remarque : utilisez toujours le bouton de rangement pour redresser le béquillage avant de rétracter la gaine de la zone d’inspection
ou de ranger la sonde. Ne manipulez jamais le béquillage à la main pour le tirer, le courber ou le redresser : vous risqueriez de
l’endommager à l’intérieur. Envoyez la sonde en réparation au premier signe d’endommagement.
Certaines substances risquent d’endommager la sonde. Pour consulterla liste des substances sans danger pour la sonde, voir

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Compatibilité Chimique en annexe.
L’appareil comporte une batterie lithium ion et du magnésium à l’intérieur de son boîtier. En cas d’incendie de l’appareil, servez-vous d’un extincteur
agréé pour une utilisation sur les incendies électriques et les métaux inflammables. En aucun cas, n’utilisez de l’eau.

Avertissements liés à la batterie

Utilisez uniquement la batterie et l’alimentation spécifi ées pour être utilisées avec le système Mentor Flex. Avant utilisation, lisez attentivement les
instructions contenues dans ce manuel relatives à la batterie et au chargeur de batterie pour bien les comprendre, et respectez ces instructions
pendant l’utilisation de l’appareil.

AVERTISSEMENT
• Ne jetez pas la batterie au feu et ne dépassez pas sa temperature de fonctionnement.
• Ne percez pas la batterie avec des clous, ne la frappez pas avec un marteau, ne marchez pas dessus et ne la soumettez pas à des impacts ou des
chocs violents.
• N’exposez pas la batterie à l’eau douce ou salée, et évitez de la mouiller.
• Ne désassemblez pas la batterie et ne la modifi ez pas.

Erreur de communication de la batterie. Veuillez contacter le Service clientèle au numéro +1 315 554 2000.

L’utilisation de la batterie en dehors de la plage de fonctionnement recommandée entraînerait une dégradation de ses performances et de sa
longévité. Lorsque vous stockez la batterie, veillez à la retirer de sa base.
Plage de température recommandée pour le fonctionnement de la batterie Lithium-Ion.
Décharge (à l’utilisation de l’appareil) : -20°C à +46°C Recharge , 0°C à +40°C Stockage, -25°C à +60°C

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 Component Identification
1 – LCD Touchscreen
1a – Touch the lower left corner of the display screen to open the Global Menu. The
selected item in any menu or list is identified by this orange outline. Tap the display
screen to select another item or to launch the selected item. Alternatively, use the
joystick to select another item by moving the cursor, then short-press the Enter key
to launch. Note that a short press of the Enter key accepts or launches most selected
choices or actions.
1b –Tap the display to toggle between the upper and lower soft keys (double-tap to
hide or show the soft keys). Tap anywhere on a displayed Live Image to freeze and
unfreeze it. Position two fingers on the display screen and move them apart to zoom
in on a feature of the display (perform the opposite action to zoom out).
2 – Side port panel (2.1 -second DC power port. Note: This port allows the unit to run
off AC power. It does not charge the battery. Plug into DC port located on the bottom
of the battery for on-board charging;2.2 (2) USB 2.0 ports; 2.3 HDMI Output)
3 – Select any feature in the soft key bar by either touching that feature on the display
screen (for instance, touching the box containing the term Zoom) or pressing the
corresponding soft key.
4 – Three-hour Lithium Ion Battery
5 – Back Key: short press moves back one screen, long press for live screen. Hold for
5-6 seconds to begin Shutdown. Also use to POWER ON.
6 – Save Key: short press launches a Quick Save, long press opens or closes the Save
Options Menu.
7 – Joystick controls Articulation and Menu Navigation (push the joystick left/right/
up/down to navigate menus and sub-menus).
8 – Enter Key: short press toggles between frozen and live frames and selects Done
/ Accept
9 – Menu Key: short press opens or closes the Global Menu, long press toggles between
first and second level soft key rows.
10 – Trigger Key 1 (Upper): provides start/pause/stop functions for video recording. Note: This
may be changed in Settings to be programmed as Enter key. Trigger Key 2 (Lower): short press
toggles the articulation mode between steer-and-stay mode and steering mode. When in
steer-and-stay mode a lock icon appears. A long press returns the articulation system to the
neutral (home) position.
11 – Quick-disconnect for handset accessories

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 Hard Name Short Long
Key Press Press

Back button Moves back one Moves to live

(and Power screen image
On)

Save Quick save (assigns Save with

button default name and options
location) available

Save Icon Quick save (assigns Save with

default name and options
location) available

Menu Opens or closes Toggles between

button Global Menu first and second
rows of soft
buttons

Enter Toggles between live

button and frozen images.
Also confirm selection
(Done/Accept).

Trigger Upper provides start/ Upper provides

buttons pause/functions for stop functionality
(upper video recording. for video recording
and lower)
Lower toggles Lower returns
NOTE: Upper articulation mode articulation system
trigger can be between steer-and- to neutral position
programmed stay and steering
as Enter key modes
within Settings.

Video Record Starts video recording Stops video

Icon recording

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Touchscreen and Keys – Dual Control
Systems
Most functions can be accomplished using the touchscreen or with
a combination of key presses and joystick movements. The following
examples illustrate various control techniques that can be used on
most Mentor Flex display screens.
1 – Touch the lower left corner of the display screen (typically contains
the Logo) or short-press the Menu key to open the Global Menu.
2 – The selected item in any menu or list is identified by this orange
outline. Tap the display screen to select another item or to launch
the selected item. Alternatively, use the joystick to select another 7 – When the File Manager screen appears, the selected file or folder
item by moving the cursor, then short-press the Enter key to launch. is identified by this orange outline. Tap the display screen to select
Note that a short press of the Enter key accepts or launches most another item or to launch the selected file or open the selected folder.
selected choices or actions. Note that you can also display additional items (or directly access
additional stored images) by simply swiping the display screen in
3 – Tap the display to toggle between the upper and lower soft any of the directions shown. Alternatively, use the joystick to select
key bar (double-tap to hide or show the soft key and status bars). another item by moving the cursor, then short-press the Enter key
Alternatively, long-press the Menu key to switch between the to launch the file or open the folder.
upper and lower soft key bars.
8 – Select any feature in the Soft key Bar by either touching that
4 – Tap anywhere on a displayed Live Image to freeze and unfreeze feature on the display screen (in this case, touching the box
it. Alternatively, short-press the Enter key. containing the words List View) or pressing the corresponding soft
5 – Position two fingers on the display screen and move them apart key.
to zoom in on a feature of the display (perform the opposite action Note: Connecting a USB-wired keyboard allows for remote control of
to zoom out). Once zoomed (in a frozen image), you can drag with the borescope for all functions other than probe articulation.
your finger to change the displayed view.
6 – Select the Zoom function using either soft keys or the touch
screen (all displayed soft key bar items can be selected either with
the corresponding soft key or by tapping the touch screen).
Use the joystick to change the zoom magnification bar (this and
other bars can also be adjusted by dragging them using the touch
screen), then select Done. Once zoomed, you can use the joystick
to move the displayed view.

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Unpacking, Assembling, and Powering the Mentor Flex

(1) – Handset: the insertion tube is held in the case’s internal storage reel, which is accessed through the orange funnel. Be sure to
straighten any loops or twists in the insertion tube before feeding it into the funnel.
Note: Insertion tube’s rubber Torsional Strain Relief base should be routed through the case’s curved passage.
Caution: Prior to use, always install an OTA or the head guard
(2) Telescoping handset mounting pole
(3) Rigidizer

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(4) Handset hands-free hook
(5) Power supply / Battery charger
(6) Battery / Spare battery
Installing the Battery

Note: All batteries are shipped with a partial charge. Batteries should be fully charged prior to use.

Insert the battery into the handset. The battery is installed properly when the latching mechanism is engaged. Do not force the battery
(6) into the handset, as damage may occur. The battery is keyed and may only be installed in the proper orientation.
Caution: Do not remove the battery while the system is operating unless power is plugged into the side power port for battery hot-
swapping.
(7) C-clamp: Used for handset mount kit
(8) Insertion tube gripper
(9) Handset hanging strap / Shoulder strap

Attaching and Removing OTA's

(10) – OTA's are threaded onto the probe with a double set of threads to prevent them from falling into the inspection area.
To Attach an OTA: Verify that the OTA and camera head threads are clean, then grasp the head of the probe with one hand, and with the
other gently turn the tip clockwise. Turn until it spins freely, indicating that it has cleared the first set of threads. Gently push the tip in, then
turn clockwise again, engaging the second set of threads. Turn until finger tight.
Caution: Use only finger pressure to remove or attach tips. Using force (including pliers or other tools) might damage the bending neck.
Take care not to cross the threads. To reduce cross-threading risk: When installing a tip by hand (6.1mm & 8.4mm) or with an installation
tool (3.9 or 4.0mm), rotate the tip counter clockwise to level the threads before rotating clockwise to thread the tip on the camera. Reverse
the leveling process when removing tips.
(11) Handset holder with integrated kick-stand
(12) Swivel ball: Used in the handset mount kit
(13) HDMI cable

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About the Battery
The Mentor Flex is powered by a 10.8 V (nominal), 73 Wh, 6.8 Ah Lithium Ion battery.
Installing the Battery
Insert the battery into the handset. The battery is installed properly when the latching
mechanism is engaged.

Caution—Do not force the battery (1) into the handset (2), as damage may occur.
The battery is keyed and may only be installed in the proper orientation.
Removing the Battery
Press battery release button (3) to release the battery.

Caution—Do not remove the battery while the system is operating.

Battery Charge Level
Check the battery charge by pressing the battery symbol (4) on the front of the battery.
Each light (5) represents approximately 20% of the battery charge capacity.
Charging the Battery
Connect the DC output of the battery charger into the Mentor Flex battery (6) and then
plug the included AC to DC power adaptor into a suitable AC power source. The LED
battery lights will illuminate according to the amount of charge attained. The system
may operate while charging.
Note: The battery may be charged while connected to an operating Mentor Flex or while
disconnected from the Flex.
Note: When the battery is fully charged, the LED battery lights will turn off.
Note: Battery run time exceeds battery charge time. A three hour battery will take
approximately two hours to charge. Charging time will be longer if the battery is
connected to an operating Mentor Flex system while charging.
Note: All batteries are shipped with a partial charge. Batteries should be fully charged
prior to use.

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Supplying Power to the Mentor Flex
The Mentor Flex is powered by a 10.8 V (nominal), 73 Wh, 6.8 Ah Lithium Ion battery.
The battery is charged by connecting the power adaptor to the battery, then connecting
the supplied AC-to-DC power adaptor to a suitable (100-240 VAC, 50-60 Hz, <1.5 A
rms) AC power source. The power adaptor delivers to the battery 18 Volts at 3.34 Amps.
Note: When powering a system with an AC power source, connect the power plug to
a properly grounded source for reliable touchscreen operation.
Note: The battery will not be charged when connected to DC power through the second
DC port located behind the I/O port door.

Powering the Mentor Flex On and Off

System Power On

Press and hold until the unit turns on. The buttons and display will light and begin
the power-up sequence. After ~ 90 seconds, the system screen will display live video
and on-screen controls. The system is now ready for use.

1 - Touch the lower left corner of the display screen containing the on-screen Logo or
the hard key at any time to open or close the Global Menu. This menu provides
access to several features including Shut Down. Select Shut Down to power off the
Mentor Flex.
2 -Press the Shut Down button to start the shutdown sequence.
3 - Choose cancel if you do NOT want to shut down the instrument.

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Changing Optical Tip Adapters
Optical tip adapters (OTA's) are threaded onto the probe with a double set of threads to prevent them from falling into the inspection
area. Each OTA provides a unique depth of field, field of view, and direction of view.

Caution—Use only finger pressure to remove or attach tips. Using force (including pliers or other tools) might damage the bending
neck. Take care not to cross the threads. To reduce cross-threading risk: When installing a tip by hand (6.1mm & 8.4mm) or with an
installation tool (3.9mm & 4.0mm), rotate the tip counter clockwise to level the threads before rotating clockwise to thread the tip on the
camera. Reverse the leveling process when removing tips.
To Remove an OTA: Support the bending neck and head of the probe with one hand, and with the other gently turn the OTA counterclockwise
(be sure to use a tip tool when removing 3.9 or 4.0 mm tips), Turn until the tip spins freely, indicating that it has cleared the first set of
threads. Gently pull the tip away from probe and continue turning counterclockwise, engaging the second set of threads. Turn until you
can remove it.
To Attach an OTA: Verify that the OTA and camera head threads are clean, then grasp the head of the probe with one hand, and with the
other gently turn the tip clockwise. Turn until it spins freely, indicating that it has cleared the first set of threads. Gently push the tip in, then
turn clockwise again, engaging the second set of threads. Turn until finger tight.

Caution—Do not over-tighten tips. Pull on the tip gently to verify that it is securely attached. If the second set of threads does not
engage, turn the tip slightly in a counterclockwise direction to allow the threads to levelize.
Note: Measurement tips must be tightened firmly to ensure accuracy.

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 Setting Up the Operating System
1 – Select the lower left corner of the display (which typically
contains the on-screen Logo) or hard key at any time to open
or close the Global Menu, which provides access to several features
including the Settings Menu.
2 – Tap to open the Settings Menu.
3 – Lists the device’s serial number and software version.
4 – Access to set a System PIN, Restore Defaults, adjust Date, Time,
and operating Language, and alter various other system settings.
5 – Allows users to turn on/off touchscreen and customization of
what is shown on the display.
6 – Allows the user to turn Wi-Fi on and off as well as work with
networks and identify folders for file sharing.
7 – Allows the user to specify the default directories into which
image files and videos are stored. Also used to select image file type
and video format. Controls MDI Annotation and imports Distortion
Correction Tables.
8 – Allows users to manage and verify OTA, select desired annotion
style and import preset annotations.
9 – Allows users to set up options for a menu-directed inspection,
including report page layout.
10 – Generates a Troubleshooting Log to be emailed to and
evaluated by Technical Support. If log generation is required,
Technical Support will guide the user through the process.

05/2021 19
 1 – To create a New Profile, touch the lower left corner of the
display (or press the hard key) to open the Global Menu,
then select Profiles.

2 – In this case, the Default Profile is active and it is the only one
defined. Select New to create a new profile.
3 – The Virtual Keyboard opens. Enter a Name for the new profile.
System Settings Including: Image & Video Settings
  Time Format / Time Zone
– All parameters except Distortion
  Date Format
Correction Table
 Language
  Power Management Measurement & Annotation
  Steering Sensitivity Including:
  Zoom Window
  Stereo Index
Screen & Display Settings
  Stereo Index Minimum
– All Parameters
 Units
Connectivity Settings Including:
  Wi-Fi on/off

After entering a name and clicking Done, the new profile is added
to the list of available profiles. This profile includes the settings in
place, at the time of its creation, for each of the parameters listed
above. Anytime the profile is reactivated, the system will apply
the settings associated with the activated profile.
Note: Each time the Mentor Flex is powered on, you’ll be asked
Working with Profiles to select from the list of available profiles. Selecting the Default
A Profile defines several parameter settings. As long as more than Profile returns the settings for all profile-controlled parameters to
one profile is available, (the Mentor Flex is delivered with only a those specified by the default profile.
Default Profile), the operator is asked to select a Profile every time
the system is powered on. Follow these instructions to create a new
profile or select an existing one.

20 05/2021
 System Setup
1 – Tap the on-screen Logo (or press the hard key) to open the
Global Menu, then open the Settings Menu.
2 – Select to alter the system-specific settings shown here.
3 – Tap to open the virtual keyboard and create or change a System PIN. Once
created, accessing the operating screens requires first entering the PIN. This PIN is
for the entire system and is not associated with the active profile
4 – Select and follow the on-screen prompts to restore the active Profile to the
Factory Default Settings.

Loading a Logo
5 – A logo can be loaded onto the display screen provided it is PNG file type (with
dimensions smaller than 140 x 140).
Select Load, then navigate the instrument or an external drive to select any PNG
file type as the on-screen logo. Click here for more information on creating and
loading a personalized logo file.

Setting Date and Time

6 – Adjust Time and Date settings.
Select the Time Zone in which you are operating.

Selecting a Language / Customized Formats

7 – Allows users to change the language displayed.
8 – Indicate whether or not the instrument should automatically adjust for time
changes due to Daylight Savings.
9 – Specify 12 or 24 hour Time Format.
10 – Specify DMY, YMD, or MDY as the Date Format.

05/2021 21
Other System Settings its home position. For inspections where the areas of interest are
primarily looking sideways or even backwards, this is a useful slider
13 – Setting Power Management to ON conserves battery power by setting.
putting the Mentor Flex into sleep mode after 10 minutes of inactivity.
When in sleep mode, in which only the hard keys remain lit, touching Steer-and-Stay sensitivity: In this steering mode, the speed of
any key or the joystick returns the Flex to a fully powered state. camera motion is controlled by how far off center the joystick is
pushed. The maximum camera speed occurs when the joystick
Steering Sensitivity Settings is pushed fully in any direction. This sensitivity slider adjusts the
maximum speed for camera motion in Steer-and-Stay™ mode.
14 – The user can select from two probe steering modes: Steer or
Steer-and-Stay™. Each mode has its own sensitivity adjustment. For Slider at Minimum: This reduces the maximum steering speed to
both modes, the factory default sensitivity corresponds to the slider roughly 1/2 of factory default. Reducing maximum steering speed
set in the exact middle of the adjustment range (click here to learn may be useful for inspections using a close focus tip, where the
about the differences between these modes). camera is positioned very close to the surface being inspected, or
if steering while using significant amounts of digital zoom. In these
Note: The factory default setting provides good steering response for cases, slowing the camera motion down will provide more precise
most inspections. The sensitivity can be adjusted separately for each fine camera control.
mode to optimize the steering for specific inspections or adjust for
the preferences of the inspector. Once adjusted, a sensitivity setting Slider at middle / factory default: This is the factory default speed,
is preserved even when the system is powered off. and is a good starting point for most inspections.

Steer sensitivity: It is recommended that this adjustment be kept Slider at Maximum: This increases the maximum steering speed
at factory default for most inspections. In this steering mode, the approximately 2x compared with the factory default. Increasing
adjustment range changes the sensitivity of the joystick according to maximum steering speed may be useful for experienced inspectors,
the guidelines below, and has no effect on steering speed. Full range who can use the faster steering to complete an inspection more
of camera motion is available at all sensitivity settings. quickly.

Slider at Minimum: Provides more precise steering control when the Note: While using the slider with Steer & Stay or Steer, the effect
desired target is within +/- 45 degrees from the camera at its home of the slider setting can be seen in realtime by moving the camera
position. For inspections where the areas of interest are primarily with the joystick.
concentrated near the camera's home position this is a useful slider
setting.
Slider at middle / factory default: Best for most general inspections.
Provides equal joystick sensitivity for the entire camera range of
motion.
Slider at maximum: Provides more precise steering control when the
desired target is located from 45-180 degrees from the camera at

22 05/2021
 Screen & Display Setup
1 – Tap the on-screen Logo (or press the hard key) to open the
Global Menu, then open the Settings Menu.
2 – Select to alter the display-screen appearance and operation.
3 – Turn the display screen’s touch-sensitive control ON or OFF.
Once turned OFF, the icon shown here appears at the top of the
display screen. Once disabled, use a combination of joystick and
hard key press to re-enable the touchscreen.

4 – The Tip Map ( ) graphically represents the extent to which

the OTA is articulated by positioning a bright dot at some distance
from the crosshairs. The closer the dot appears to the center of the
crosshairs, the straighter the tip’s position.
5 – The customizable on-screen logo shown here appears in the
bottom left corner of the display screen. Tapping this location opens
the Global Menu. Turning this icon OFF causes it to disappear while
tapping in its former location still opens the menu.
6 – Turn the displayed date and time, which appears on the status
bar at the display’s upper right corner, ON or OFF.
7 – Turn the SAVE icon ON or OFF.
8 – Turn the BACK icon ON or OFF.
9 – Select to turn the Record icon ON or OFF. These icons appear in
the display’s bottom right corner when recording video
10 – Control the display’s brightness by using your finger to drag
this bar right or left (or select with the joystick, press and
then position with the joystick).

05/2021 23
 Connectivity Setup
1 – Tap the on-screen Logo (or press the hard key) to open the
Global Menu, then open the Settings Menu.
2 – Select Connectivity to work with settings that control the
connection of the Mentor Flex to WiFi networks.
3 – Turn the WiFi connection ON or OFF. Once turned ON, the icon
appears at the top of the display screen.
Working with WiFi
4 – Select Connect to display a list of available networks.
5 – Select to view a list of already-known WiFi networks to which
the Flex can connect. Tap the screen to select an already known
network from this list. (Select Manage Known Networks at any time
to review the list of already-recognized networks and/or Edit the list
by removing networks to which you no longer wish to automatically
connect).

24 05/2021
 Image & Video Setup
1 – Tap the on-screen Waygate Logo (or press ) to open the Global
Menu, then open the Settings Menu.
2 – Select to change Image and Video related settings and defaults.
3 – Follow the procedure shown here to change either the Image Save
Location or Video Save Location. These represent the two locations
where quick-save images or videos are automatically stored. In the
example shown here, these locations are both initially set to the D:
drive. Press the Select soft key and then choose the desired directory
path. When the desired storage location is opened, select the Done
soft key to complete the process.
4 – Using the process outlined above, the default Image Save Location
is changed to C:\TestImages\Images\FolderA\. This is the location
where quick-saved images are stored (Click to learn more about
Saving Images).
5 – Set the video recording format to either H.264 High or H.264 Low.
6 – Live Video Recording Mode allows users to customize what is being
recorded, video and controls or raw video..
7 – .Allows users to select upper-trigger control for video recording.

Executing a White Balance

A white balance corrects the color so that white appears white despite
any slight hues that may exist under the lighting conditions present
when performed.
8 – Select New and follow the prompts or select Default to restore
factory color settings.

05/2021 25
Measurement & Annotation Setup

1 – Tap the lower-left corner of the display (typically contains a Logo) or (or press the hard key) at any time to open the Global Menu,
which provides access to the Settings Menu.
2 – Select to alter the Measurement and Annotation-specific settings shown here.
3 – View the list of Stereo Tips already calibrated for use with the attached probe.
4 – Controls the display of the Stereo Index, which appears during Stereo Measurement. Click here for more about Stereo Index.
5 – Sets a threshold value for the Stereo Index below which the index flashes during Stereo Measurement. This may be used to warn the
user of low-index measurements where the accuracy may be reduced.
6 –Specify the unit of measurement as Inches or Millimeters.

26 05/2021
 3 – Setting the Steering Mode: Short press this button to choose
between Steer or Steer and Stay mode. In either mode, the bending
neck articulates to follow the joystick motion. They differ in how
they behave after the joystick is released. Steer mode allows the
bending neck to drift towards a straight position when the joystick
is released. Steer and Stay mode holds the bending neck in its
articulated position when the joystick is released. If you move the
joystick while in Steer-and-Stay mode, the bending neck articulates.
When you stop moving the joystick, the bending neck stays in the
new position. This icon appears when in Steer and Stay mode.
Note: Connecting a USB-wired keyboard allows for remote control
of Flex functions and probe articulation. See Appendix for a list of
function key and key-press combinations equivalent to Flex button
and joystick operations.
4 – Tip Map. This on-screen icon indicates the relative positions
of the steering motors. When the illuminated dot appears in the
center of the crosshairs, the motors are centered. The bending
neck position generally follows the motor positions but is affected
by the shape of the insertion tube and other mechanical effects.
The further the dot appears from the center of the icon, the more
Capturing and Adjusting Images the bending neck is articulated. Depending on the rotation of the
insertion tube and camera, the viewing area may or may not align
with the direction indicated on the Tip Map.
Steering the Probe
Guiding the Insertion Tube Into the Inspection Area
When you are viewing a live image, you can aim the probe’s camera
by controlling its bending neck. With the desired OTA installed, guide the insertion tube into the
inspection area. Use your hands to push the tube until it reaches
1 – Steering the Bending Neck: While viewing a live image, move an area you want to inspect. Twist the insertion tube gently to bring
the joystick toward the feature you want to see. The bending neck the desired scene into view. Accessories are available to make it
articulates so that the probe tip moves in that same direction. easier to maneuver the tube:
2 – Straightening the Bending Neck: Long press this button to HOME • R
 igidizers: Rigid or semi-flexible guide tubes (available in different
or straighten the bending neck for safe withdrawal and storage of lengths) keep the tube supported as you insert it or allows the
the insertion tube. tube to span a recess.

05/2021 27
• G
 rippers: Cylindrical handles that slide over the insertion tube to make it easier to control. Grippers are threaded to connect to rigidizers
and to access port couplers.
Temperature Sensor Warnings
When excessive temperature is detected, the applicable icon displays in the status bar, and one of the warning messages listed below
appears across the top of the display screen:
• P
 robe tip temperature has entered the WARNING Zone—this message displays in an orange banner when tip temperature exceeds
approximately 95°C and appears in the status bar.
• Probe tip temperature has entered the CRITICAL Zone—this message displays in a red banner when tip temperature exceeds
approximately 100°C and appears in the status bar.
• S
 ystem is overheated, system shut down initiated—this message displays in a red banner when internal temperatures exceed limits.
Shutdown automatically initiates and appears in the status bar.
When either the CRITICAL Zone or System Overheat warning appears, take immediate action to lower the temperature to which the
indicated component is exposed.

28 05/2021
 Freezing the Image
Freeze an image to temporarily capture it for review or adjustment.
Moving the joystick in a frozen view does not articulate the probe tip.
1 – Tap anywhere on a live on-screen image to freeze the display.
The icon appears in the upper left corner of the display and the
soft key menu opens, allowing for adjustment of the frozen image.

Reverse this process (or press ) to unfreeze the display.

2 – Measure features of the frozen image can be performed by
selecting the Comparison menu.
3 – Add notes or arrows to the frozen image by clicking the
Annotations menu.
4 – Select and adjust four image transformation settings including,
Distortion Correction, Invert, Inverse+, and Zoom
5 – When a stereo tip is calibrated to the system, Stereo appears in
white text. Press to perform stereo measurement. If no stereo tips
are calibrated, Stereo appears in gray and may not be selected.

05/2021 29
Saving Image Files

Image files can be stored in the Mentor Flex or a detachable

device. The Quick-Save feature stores a file with a default name
and file type in a default directory Alternatively, use the Save
Options Menu.
1 – Perform a short press of this hard key to Quick Save the
displayed image in the default directory. A long press of this key
opens the Save Options Menu.
2 – At all times, the intended saving location is listed here. After
a file is stored, the status bar at the top of the screen indicates
“Saved.” The file name.
3 – While in the process of saving an image file, a menu bar
appears with options for your image.
4 – Choose an annotation by typing in the appropriate text on the
vitural keypad.
5 – Tap Done when complete.

30 05/2021
 Working with a Recalled Image
Image and video files can be stored in the Mentor Flex or a detachable
device. The Recall feature allows these stored files to be displayed,
measured, and annotated. Follow these steps to locate and Recall a
stored file:
1 – Recall a stored image or video by tapping the on-screen Logo (or
press the hard key) to open the Global Menu,
2 – select File Manager.

Note: Selecting the Recall soft key (when enabled) automatically opens
the last saved image (provided one has been saved since the Flex was
last powered ON). Moving the joystick (or dragging the display with your
finger) left or right recalls other images stored in the same folder as the
originally recalled image.

3 – Select to navigate to the next higher directory within the File Manager.
4 – Select to Copy and otherwise Edit stored files
5 – Tap to create a new folder in the directory.
6 – Use the virtual keyboard to name your folder
7 – Choose Done when complete.

05/2021 31
 Zoom to Magnify
The Zoom feature magnifies the view of live, frozen, and recalled
images. Because the zooming process is digital, pixelation increases
as the image is magnified.
Note: The Mentor Flex offers two equivalent zooming methods.
1 – Select this soft key (when available) or select the Zoom control
in the Image menu to launch the Zoom control bar.
2 – Position one finger on either side of a feature, then slide fingers
apart to increase magnification (Zooms IN). Moving fingers towards
each other decreases magnification (Zooms OUT).
3 – Touch and slide this bar left or right (or move it with the Joystick)
to decrease or increase the amount of image magnification. Repeat
this process to return to a unmagnified image (Zoom value of 1X).
Note: In Live Image and Freeze Frame zoom values less than 1.0X
will be available to show more of the camera's view (black bars
displayed on left and right of the image).
4 – Select when the image magnification process is complete.

5 – When the image is zoomed, the icon appears in the display’s

status bar along with a value representing the amount of image
magnification (2.1 times is shown here).
Note: Whenever a frozen or recalled image is magnified with the
Zoom feature, simply drag your finger across the display screen or
use the Joystick to view off-screen portions of the magnified image.

32 05/2021
 Image Transformation Settings
These settings, accessed by selecting the Image Menu, alter the
appearance of live images. (Some of these settings also affect
frozen or recalled images.)
1 – Tap on-screen Image button or press the corresponding key to
display the Image Menu.
2 – Tap the on-screen Brightness icon to adjust the displayed
image. The adjustment bar shown will then appear – drag it to the
left or right. You can adjust the brightness of live, video as well as
recorded video. The brightness level selected when an image is
saved will be maintained when the image is recalled.
Note: When viewing live images, adjusting the brightness means
controlling exposure time and camera gain.
3 – DarkBoost is a live video processing function that digitally
brightens darker areas in scenes with bright foreground surfaces
or glares without over exposing or degrading the contrast of more
uniform scenes. The level of Dark Boost can be adjusted by dragging
the adjustment bar left or right.
4 –Tap the on-screen Zoom to enlarge an image (up to 5x).
5 – Tap to turn Distortion Correction either ON or OFF. The Distortion
Correction function corrects the wide-angle edge distortion that
occurs when using OTA's with various angle fields of view
Note: When saving a corrected image, the face of the image will
be labeled 120 Deg.

6 – Tap the on-screen Long Exposure icon to brighten live images

by increasing the camera’s maximum exposure time. Exposure
settings can vary from 1X to 600X.

05/2021 33
Note: The longer the exposure, the greater the risk of blurring the
image. Keep the probe tip as still as possible when capturing an
image with a long exposure.

7 – Tap the on-screen Exposure Lock to toggle between OFF and ON.
8 – Tap on-screen Invert icon to turn ON or OFF. When turned ON,

appears at the top of the display. This feature horizontally flips

any image.
Note: This feature allows you to “correct” images when using a side-
view OTA, since the prism contained in these tips would otherwise
show an inverted image.
9 – Tap to turn the Single View feature ON or OFF. Single View is
useful while positioning a stereo OTA. This feature makes it easier to
navigate the camera by temporarily eliminating the second image.
10 – Tap to turn the illumination LED ON or OFF
11 – Tap Color Saturation to gain access to an adjustment bar. Slide
the adjustment bar to intensify or dull the colors in the image.

12 – Tap on-screen Reset Transforms to restore the factory default

values for each of these eight settings.

13 – Choose Done when transformations are complete.

DONE button or press the corresponding key to close the Image Menu
and return to the soft key bar. Any changes to image transformation
settings will remain until manually modified or
Note: Any changes made to image transformation settings are lost
during power down.

34 05/2021
 Annotating with Text and Arrows
Annotating an image means adding text or arrows to point out
areas of interest: cracks, indications, etc. You can annotate live,
frozen, and recalled images.
1 – Select to launch the Annotation feature.
2 –A selected Arrow (added in the same way as a note) appears
with a ball at one end. Move the arrow around the display by
dragging with your finger (near the arrowhead) or using the joystick.
The arrow may also be rotated by moving the ball with your finger
or with the Rotate soft key.
3 – Adding annotation begins by selecting Text or Arrow. Selecting
Text opens the Virtual Keyboard. Enter the desired note.
4 – Select Done when finished typing the note, which will appear
on the image surrounded by a green box indicating it is selected.
While in this selected state, the note can be moved (by dragging
with your finger or using the joystick), Edited, or Deleted.
5 – Select Edit to change the annotation.
6 – Tap to switch between the Soft key Bar’s top and bottom row.
Double tapping in this location hides or displays the soft keys and
status bar.
Note: Any note or arrow can be selected by simply tapping its
position on the display.

05/2021 35
Working with Video Recording Live Video
Any time during your inspection you can record video “in the There are two methods to begin video recording:
background” while doing other tasks, such as comparing images on
• Tap the Video Recording icon in the lower-right side of the display
a split screen, taking measurements, or managing files and folders.
(when available)
When you record video, the system saves everything that appears
on the display. You can record video onto the internal drive or any • Press the upper-trigger button (Video Record Trigger Mode must
other removable storage device. be set to "ON.")
1 – Select the Record button or upper-trigger to begin recording
video in the user-selected format. A red circle flashes at the top of
the screen throughout the video recording process. Note that the
soft keys shown here (and all other on-screen features) will appear
in the video recording.
Double-tap the soft key
bar's toggle switch to and/
or turn off the touch screen
control icons in Settings.
2 – While recording video
there are two methods to
Pause/Resume video recording: - Tap the Pause/Resume icon in
the lower-right side of the display (when available) - There are two
methods to Stop video recording:
• Press and hold the Pause/Resume icon in the lower-right side of
the display (when available)
• Press and hold the upper-trigger button (Video Record Trigger
Mode must be set to "ON.") Selecting Stop automatically
saves the video file with a default name (see description) in
the user-defined default folder. Once tapped, the on-screen
pause control becomes a play control, which can be tapped
to continue recording. Press-and-hold either the pause or play
on-screen to stop the recording process.

36 05/2021
Working with a Recalled Video
1– To recall a saved video file, navigate to the saved file via the File Manager. Select the video (which will have an mp4 file extension). The
video will automatically replay. Soft keys will appear to control the video while it is playing. Use the joystick to rewind or fast-forward the
video.

Video Recording File Sizes

4GB 8GB 16GB 32GB

Mentor Flex MPEG4 High 111 min 222 min 444 min 888min
1.85 hours 3.7 hours 7.4 hours 14.8 hours

05/2021 37
Measurement Types Measurement Tips
The Mentor Flex system supports two types of measurement: stereo and Note: Stereo tips must be manually selected each time a stereo
comparison. measurement is performed.

Type Advantages Considerations

Unlike standard OTA's, StereoProbe® (1)measurement tips are
factory-calibrated for use with specific handsets and will not
Stereo Over comparison measurements: The system may be unable to measure accurately with other handsets. These tips are matched
• More accurate. position the matching cursors
• No known reference is needed.
to handsets by the serial numbers (2) identified on each OTA and
accurately with any of these
• Can measure depth. conditions in the measurement each handset label (3). Calibration data is stored in memory in the
• The surface does not area: insufficient detail, repeating handset.
need to be perpendicular patterns, glare, or smooth, straight
to the probe view. lines to measure along. Note: To ensure measurement accuracy, verify the tip’s accuracy each
time it is installed. Refer to Appendix for verification procedures.
Comparison Over stereo measurements: • L ess accurate than stereo
• Use the probe headguard or any measurements.
other tip optic. • K nown references may not be
• Measure with probe tip farther present and may be difficult to
away. deliver to the measurement site.
• Measure large objects. • M easurement surface must
• Check approximate size of be nearly perpendicular to the
many items quickly. probe view for an accurate
measurement.

38 05/2021
Measuring Features and Indications below.
Step 3 – Identifying the attached OTA, selecting desired measurement type
The Mentor Flex allows you to measure features or indications either be- and placing measurement cursors.
fore or after saving an image. You can save up to five measurements
Step 4 – Properly positioning the Matching Cursors, if needed.
per image. All saved measurement images can be re-measured on a PC
using Inspection Manager software from Waygate Technologies. For details, Achieving a Suitable Image for Making Stereo Measurements
call your local sales representative.
For maximum accuracy in any type of stereo measurement, you must begin
In order to perform stereo measurements, the image must be captured by positioning the stereo tip carefully. To position the probe tip (before
using a stereo tip. You can save measurement images as JPEGs. You can freezing) for a Stereo Measurement Image:
view these files, including the measurement results, in most .JPG viewing
applications, such as Windows Paint Visibility—The feature must be fully visible on both sides of the
screen.
Notes:
-Measurement results are valid only when taken in air. To measure through Tip-to-target proximity—The tip must be as close as possible to
liquid, contact Waygate Technologies. the target while keeping it in focus.
-Waygate Technologies cannot guarantee the accuracy of measurements Minimal glare—Minimize glare by adjusting the viewing angle and
calculated by the Mentor Flex system. Accuracy varies with the application the image brightness in the areas where you will be placing cursors.
and the operator’s ability. Small glare speckles do not present a problem, but larger glare
areas may appear in different positions on the two sides, causing
-The Mentor Flex system can display measurement images that were false matches.
captured on the Everest XLG3™, Mentor Visual iQ, XL Go, XL Vu, and XL Flex+
VideoProbe systems, including their previously captured measurements. Vertical orientation—If measuring distance between lines or across
However, it does not support re-measurement of images captured with a circle, the image is oriented so that you can place cursors at left
systems other than the Mentor Flex. and right edges of the item to be measured — not at top, bottom or
diagonal points. The system needs differentiated details to the left
Stereo Measurements and right of each cursor to accurately place the matching cursors
in horizontal relationship to the left-side cursors.
Stereo measurements require the use of StereoProbe measurement tips
to capture stereoscopic images of a target — two pictures of the same
target from two different angles. To measure the target, the Mentor Flex
uses triangulation based on these two side-by-side images. You can take
stereo measurements on a frozen image or on a recalled image, provided
the recalled image was saved with Stereo measurement data. The Stereo
Measurement process includes (see following sections for details):
Step 1 – Attaching a calibrated Stereo Tip
Step 2 – Capturing an acceptable view with a suitable image as described

05/2021 39
 The images above represent good and bad image capturing
techniques when stereo measurements will be made. Both images
were captured for length measurement across the slot.

About the Stereo Index

The stereo index is a number that indicates the amount of
magnification during stereo measurements. The higher the stereo
index, the greater the magnification, the more accurately you can
place the measurement cursors and the more accurate your results.
When taking stereo measurements, you magnify the image not by
zooming but by moving the OTA as close as you can to the target.
The stereo index can be turned ON or OFF and the minimum value
(below which it flashes) can be altered.

40 05/2021
 Stereo Mode Measurement Procedure, Part 1
Prior to collecting stereo measurements, a calibrated stereo OTA must be
attached to your Mentor Flex. Properly position the tip for measurement,
which may be aided by temporarily displaying a single image by turning
Single View mode ON. The image and cursor placement process is
described in the sections above – you must become familiar with this
information before conducting stereo measurements.
1 – Select the Stereo soft key to access the Measurement menu.
2 –Length
3 – When a measurement type is selected (in this case, a Point-to-Line
measurement), this icon describes the type chosen.
Note: First cursor appears on the left screen, where all user-placement of
cursors will occur (the matching cursors appearing in the right display are
generated by the Mentor Flex system – as the user moves each left-screen
cursor, the matching cursor in the right half-screen moves accordingly – be
sure to inspect each matching cursor as it appears). Drag with your finger
(or joystick) to position the active cursor to the desired location. This cursor
can be reactivated (active cursor appears larger than other cursors) and
moved at any time
4 – Area
5 – Multi-Segment
6 – Circle Gauge
7 –Change Tip allows users to select a different tip from their list of calibrated
tips.

05/2021 41
About the Matching Cursors
For each cursor you place on the left image during stereo measurement, the system places a matching cursor on the right image for use
in triangulation.
You must place each left cursor on an image point (a pixel) that has sufficient surrounding detail to differentiate it from its neighboring
pixels. If the neighboring pixels look the same as the point you choose — especially the pixels to the point’s left and right, for example, pixels
along a smooth horizontal line — the system cannot accurately place the matching cursor. When there is enough differentiating detail, the
“match strength” is high (meaning that the generated match point clearly matches better than its neighboring pixels — the system’s
confidence in the match is high). But if there is not enough detail, the match strength is low (meaning that the generated point and its
neighboring pixels match almost equally well — the match may be correct, but the system’s confidence in the match is low).
For every matching cursor, the system calculates a match strength value between <0> (lowest confidence) and <5> (highest confidence).
If too little detail is present, the system simply does not generate a matching cursor. Whenever possible, try to achieve a match strength of
at least <3>. If you cannot achieve this level, try capturing another image with less glare or more image details. (Adjust the tip orientation
or image brightness.)
Even when match strength is <5>, and especially when the match strength is lower, you need to verify that the matching cursor appears to
be placed properly. A matching cursor that is off by just one pixel can significantly impact measurement accuracy.

42 05/2021
7 – Tap the screen (or hit ) to display the second cursor. Position it
as described in items 5 and 6.

8 – The active dimension appears on the display screen (tapping the

number makes a selection active and allows it to be repositioned)
along with the Stereo Index and Match Strength associated with this
measurement and cursor placement. See the immediately preceding
manual sections for a description of these two concepts.
image, following the guidelines above. This step is especially useful
9 – Select New to add another measurement (up to five are allowed on if you have to use a low Stereo Index (less than 5) or low matched
any display). Once more than one measurement is displayed, select Next strength(confidence number less than 3). For example, you might
to change which measurement is active (or simply tap on any existing have to use a low Stereo Index if you are measuring a large object
measurement cursor to make it active). or if you have limited access and cannot bring the tip close to the
10 – Tap to access alternate rows of soft keys. Double tapping in this target. You might have to accept a lower match number if the
location hides or displays the soft keys and status bar. surface has few details.

11 – Select Change Tip (if working with a frozen image) to retain the Features of the Stereo Measurement Screen
image captured and measurement(s) performed while correcting for an
1 – The currently active cursor appears larger than all others. Note that this
incorrectly specified tip serial number. This process allows the correct
cursor’s position can be altered by the joystick or by dragging it across
calibration data to be applied and eliminates the need to collect the screen.
additional images simply because the user initially identified the
wrong tip serial number. 2 – Tap any on-screen dimension to select it for repositioning (by dragging
or with joystick)
Note: The Stereo Index and Match Strength shown apply only to the
active measurement. 3 – The highlighted Zoom Window allows for precise positioning of the
active cursor. Select and drag it to change its location on the display screen.
Note: Changing the tip is not allowed when working with a recalled
image captured with a stereo OTA. 4 – Tap on these arrowheads near the perimeter (or use the joystick) to
move the cursor.
Note: To verify your measurement accuracy, move each left-side
cursor a few pixels. If the matching cursors move identically, and if 5 – Any cursor positioned where a lack of image detail prevents the system
the results change only a little, you have probably achieved accurate from finding a matching point changes color to red (and all dimension and
results. But if a matching cursor’s movement is erratic, or if the results index numbers revert to dashes).
change significantly, your results are unreliable. capture a fresh 6 – The type and serial number of OTA currently selected (click here to
identify the stereo tip)

05/2021 43
Stereo Measurement Types
This section specifically addresses cursor placement for each type of stereo measurement.

Description: Description: Description: Description:

Description:
The perpendicular The perpendicular The surface area The length of a
Linear (Point-to- distance from a distance between contained within nonlinear feature or
Point) point to a line a surface and a multiple cursors indication.
point above or placed around a
Cursor Cursor Placement: below it. feature or indication. Cursor Placement:
Placement: Used to evaluate changes due
Place the first two cursors to define to wear, misalignment, and other Cursor Placement: Place two or more measurement
Place both cursors a reference line. Place the third causes. cursors (up to 24) to create
cursor at the perpendicular distance Negative measurements indicate Place three or more cursors (up to segments along the feature.
you want to measure that the point lies below the 24) around the edge of the area you
plane. Positive measurements want to measure. When finished, select Done or press
indicate that it lies above
Cursor Placement:
When finished, select Done or
twice. The line is finalized.
Place the first three cursors
to define a reference plane.
Place the fourth cursor at the
press twice. The area
perpendicular distance you want closes.
to measure.
Note: Depth measurements
taken at a low accuracy index
are particularly sensitive to the
matching cursor’s position. If the
accuracy index is low, increase
it by bringing the probe tip
closer. If you cannot increase
the accuracy index, place
cursors so that they yield high
match strengths, and verify your
accuracy.

44 05/2021
 Making a Comparison Measurement
Use the head guard or attach any standard forward-view or side-
view tip to the probe. Select the Field of View (FOV) for your tip
from the soft key or the touch screen. This allows the system to
improve accuracy by compensating for the tip's optical distortion.
If FOV is not known consult Appendix B. Position the probe tip for
maximum accuracy, by making the surface to be measured appear
perpendicular to the probe view. The target and known object
should both be in the same plane at the same distance from the
probe with the tip as close as possible while fitting them both fully
into the image. If the object and reference are small on the screen,
zoom in. Freeze the display before beginning the measurement
process.
1 – Select to launch the Comparison mode and choosing the
appropriate tip.
2 – A reference of known length must next be input by placing two
cursors and defining the reference length. Arrange measurement
cursors to determine the unknown dimension. In this case, the
system is performing a Circle Gauge measurement.
3 Select Reference, to input or change a New Reference Dimension,
New to add another measurement (up to 5), or change the active
measurement by selecting Next.
4 – Once a reference length is defined, a circle of known diameter
can be displayed on the image by selecting this option. The circle
Comparison Measurements gauge may be used as a “go/no-go” gauge when its diameter is
set to a defect size limit.
Comparison measurements rely on the known dimensions of an
object that has been set in the field of view either by the manufacturer
or by the probe or takes advantage of known dimensions within
the frozen image. The Mentor Flex processor uses these known
dimensions as a reference scale for measuring an unknown target.
You can take comparison measurements on a frozen image or on a
recalled image that was saved in Comparison measurement mode.

05/2021 45
Troubleshooting Measurements
Stereo Measurements
• Move the probe tip as close as possible to the target, maximizing magnification.
• Verify that the OTA is threaded on to the probe head securely.
• Measure the target contained in the verification block to ensure that no tip damage has occurred. Click here to learn more about
Verifying Measurement Tips.
• Avoid placing cursors in areas of significant glare. If necessary, adjust the brightness or reposition the probe tip to enhance details and
reduce glare.
• Verify that the object to be measured is near the center of the screen.
• Activate the zoom window to most accurately place the measurement cursors.
• Review guidelines under Achieving a Suitable Image for Making Stereo Measurements
• Verify that the matching cursor is correct within 1 pixel. If you cannot clearly see where the match point should be, select a different point,
or capture the image from a different angle that better reveals details to allow better matching.
• Verify that the serial number engraved on the tip matches the serial number selected in the software for measurement. Note: The user-
input tip serial number appears in the measurement screen’s corner.

46 05/2021
 Managing Files: Working with
Removable Storage Devices
One or more USB storage devices can be connected and, accessed
through its File Manager, written to and copied from, and Ejected
using the features described here. Files must first be saved in a
directory located in the hard drive or on a connected USB storage
device.
1– Insert the USB Storage Device into either of the USB ports.
2 –To access files or folders on the USB , tap the on-screen Logo (or
press the hard key) to open the Global Menu, then select File
Manager.
3 –Select the desired device, then navigate, access files or folders,
and write to or copy from the drive as you would work with the internal
memory. Click here to learn more about working with the File Manager.
4 –Use the Up button to navigate the file structure
5 –Edit allows the renaming of a file.
6 –Create Folder creates a new folder in the active location.

05/2021 47
 Editing /Creating Folders
Image and video files can be stored in the Mentor Flex or a detachable
device. The File Manager feature allows these stored files (or the folders
in which they are stored) to be Copied, Pasted, Deleted, or Created (in
the case of folders). Follow these steps to Edit files or folders:
1 – To edit files or folders, tap the on-screen Logo or press to
open the Global Menu, then select File Manager. Alternatively, select
the Recall soft key (when enabled), which allows you to recall a stored
image or video and/or edit files and folders.
2 – To create a new folder, first access the File Manager, then navigate
to the desired drive location.
3 – Select to navigate to the hierarchy within the File Manager.
4 – To Create a New Folder, enter folder name using the virtual
keyboard.
5 – Click down when complete.

48 05/2021
 MDI: Loading and Unloading Menu
Directed Inspections
Follow this process to load or unload a Menu Directed Inspection.
Note: MDI inspection files have the file extension of .mdz. A maximum
of sixteen MDI inspection files may be loaded at any given time.
1 – Select to launch the MDI process.
2 – Select to choose a recent inspection template; which will prompt
further input from inspector, based upon the study.

Entering Study Level Information

At the start of an MDI inspection, you are prompted to enter the study
level information and to select the directory (folder) into which your
inspection results will be saved.
2 – Study Level Information (varies for each MDI) is entered
at the start of an inspection. Information marked * is required
before collecting results. To enter information, simply choose the
corresponding line and the Virtual Keyboard will automatically
launch.
Select Done when finished entering all Study Level Information.
3 – Resume the active inspection.
4 – Resume Last inspection.
5 – Create a Report.
6 – Load a new inspection.

05/2021 49
Selecting an Inspection Point
At this time, you can navigate through the inspection levels
until you have reached the desired inspection point.
1 – Inspection name and equipment serial number.
2 – Navigating to the bottom level of the inspection allows
you to record images and videos.
Note: When selected, a check mark indicates the inspection
point has been reviewed and approved. Approving a parent
inspection point automatically approves all child inspection
points.
3 – Select the List soft key to access the MDI Leaf Menu. Use
this menu to navigate the List of inspection levels, Stop the
current inspection, access Reference Material related to the
inspection, or Generate a Report listing the results stored for
the current inspection.

Stopping and Resuming an

Inspection
To stop an inspection, which may be resumed or finished at a
later time, access the MDI Leaf Menu by selecting the soft key
bearing the inspection’s name and select Stop. To resume a
previously stopped inspection, select the MDI soft key, then
choose to either Resume the Last inspection or browse for a
previous inspection to Resume.

50 05/2021
Saving an Image or Video in an MDI Inspection
To save an image in the selected inspection point, press the SAVE hard key. During the save process, some of the following are available:
Required Characterization - If required, a characterization list appears before the save menu. You must select an entry to continue.
Save - Saves the image with the associated MDI data and filename.
Save with Flag - Saves the image with “FLAG” appended onto the filename. If you use this option, you can then generate a report including
only the flagged images.
Observation - Assign characterization to this image.
Add Comments - Save typed comments along with the image. When generating a report, these comments are associated with the specific
image.
Note: The system automatically names the image to correspond to the location in the MDI file currently selected.
1 – Press this hard key to save the frozen image into the selected inspection point.
2 – Save Options are described above (not all appear in every MDI).
Note: Save (or Save With Flag) only after all Comments and Observations are entered as this added information will then be associated
with the saved image.
3 – Select Comments to enter written comments to be saved with the image.
Note: Recently used entries will be displayed above the virtual keyboard text box for quick selection.
4 – Choose Observations from a pre-loaded list
Note: Images and Videos saved using MDI are located in the inspection folder created at the beginning of the inspection. The image or video
file has Meta data associated with it to ensure communication with data management software such as InspectionWorks Insight.

05/2021 51
 Viewing Reference Material
1 – Select at any level within the inspection to access Reference
Material associated with the level or point
2 – Select any PDF, .jpg, or .bmp image to open and view on the
Mentor Flex display.
3 – Select Show All to access all Reference Material associated
with the active inspection, which may be more than the material
associated with the active level.

52 05/2021
 Generating an MDI Report
Follow this process to generate an MDI report.
1 – Select to Generate a Report and, if no inspection is active, choose
the desired inspection.
2 – After selecting the inspection for which you wish to generate a
report, a summary will be presented.
3 – Rename can be pressed to rename the report.
4 – Settings can be pressed to change the style of the report.
5 – Generate an MS Word and/or .pdf version of the report, which
will be saved in the folder identified for this inspection.
6 – Choose Preview to generate an on-screen preview of the report.

05/2021 53
 Customizing an MDI Report
Customize an inspection report by specifying the following
parameters:
Report Settings:
1 - Show Approved Option– Turn OFF or ON to show approved
nodes in the report.
2 - MDI File Annotation – Choose OFF or ON to include
annotations
3 - Include Report PDF – Creates a PDF version of the report (can
view on the Mentor Flex display).
4 - Cover Page - Select the cover page to include in the
inspection report.
- FACTORY DEFAULT - Use the factory default
settings for all parameters.
- BROWSE - Select an MS Word doc to use as
report cover page.
5 - Report End Note -
 Select the pages to include as the last
pages of the report
- NONE - Don’t include any custom features
in your inspection report.
- BROWSE - Select an MS Word doc to include
as report end note.
Image Options:
6 - Report Image Quality can be adjusted to Low, Medium or High
7 - Include Images - Select either all images or only flagged
images to be included in the inspection report.
8 - Report Page Layout - Select from several styles of text and
image layout or select No Text
9 - Approved Details Table allows users to show unapproved
nodes, All nodes, or OFF

54 05/2021
Maintenance and Troubleshooting Caution: The internal optical lens is surrounded by an O-ring.
Use care not to dislodge the O-ring.
Inspecting and Cleaning the System Caution: Do not use a cotton swab to clean the inside of the
Inspect and clean the Mentor Flex system before and after each use. 3D phase measurement OTA's tip or damage to the tip may occur.
If using the system in a dirty environment, clean the components
more frequently as needed. Inspecting and Cleaning a
Probe
If images are distorted or blurred within normal range, and if the OTA
is securely threaded, the most likely problem is dirty optical surfaces. 1 – Check the probe for damage or
For best image quality, clean the OTA and camera head frequently. contamination. Look for excessive
wear in the bending neck, loose
If you discover conditions that require evaluation or repair, return the strands of the braided weave, or
system to Waygate Technologies. Early repair of minor conditions separation of the bonding joints.
can prevent much more costly repair.

Caution: Do not immerse or soak the handset or the probe

power plug.
Inspecting and Cleaning an OTA
1 – Check the OTA for damage or contamination.
2 – Clean all external parts of the OTA. Use glass cleaner or 70%
alcohol-to-water solution and a pointed cotton swab.
3 – Clean only the internal threads of the OTA. The internal optical
lens should only be cleaned when troubleshooting an OTA that 2 – Clean the probe tip, including the lens on the camera head.
provides poor focus. Use glass cleaner or 70% alcohol-to-water solution and a pointed
cotton swab.

05/2021 55
3 – Clean the rest of the probe, including insertion tube and fiberoptic connector. Use a soft cloth dampened with glass cleaner or 70%
alcohol-to-water solution.
Inspecting and Cleaning the Handset
1 – Disconnect the power cord from the power source.
2 – Use a soft cloth dampened with glass cleaner or 70% alcohol-to-water solution to clean all parts of the handset, except the electrical
connector. Compressed air may be used to dry or remove debris from electrical connectors.

56 05/2021
Troubleshooting Guide

Condition Causes Actions

Images are distorted or • OTA is not threaded Reinstall the OTA.
blurred within normal onto the camera head
range. securely. • Clean the OTA and the camera head. • The Mentor Flex 6.1mm diameter probes require the use of the
6.1mm headguard supplied. This headguard is unique to the
• The optical surfaces are Mentor Flex 6.1mm in that it contains an aperture unlike previous
dirty. product generations.
• No tip optic or head • Remove the tip optic.
guard is installed on
camera tip. • Try a different tip optic.

Image quality is Various • If image quality issue is associated with a specific probe contact Waygate Technologies to obtain a return
otherwise poor. material authorization (RMA).

No image appears in the Various • Reboot system.

display.
• If image quality issue is associated with a specific probe contact Waygate Technologies to obtain a return
(Hard Keys are lit) material authorization (RMA)
• P
 oint the probe tip toward a bright light and see if image appears. If image appears, the problem is
associated with LED operation. If still no image, contact Waygate Technologies to obtain a return material
authorization (RMA).
• If a HDMI cable was purchased connect to a capable monitor. Determine whether an image appears on it.
Dark video image Various • C
 lean the OTA and the camera head.

• Check the insertion tube and bending section for severe kinks or dents.

• No LED operation
Frozen image “jitters” or • P
 robe tip was moving • Unfreeze then refreeze the image, keeping probe tip steady.
is blurred. when image was
captured.

05/2021 57
Probe
Condition Causes Actions
Bending neck is not • S
 ystem is in an • Exit the articulation-disabling mode.
articulating. articulation-disabling
mode such as Steer- • P
 ower down the Mentor Flex. Leave the system off for at least 15 seconds so that it can complete its shutdown
and-Stay, freeze frame, sequence. Then turn it back on.
File Manager, or any
Menu function
Insertion tube does not • Insertion tube is stuck. • G
 ently push the insertion tube in and out with a slight twisting motion in order to free the probe. If probe
freely withdraw from the cannot be freed contact Waygate Technologies Tech Support.
storage reel.

Handset
Condition Causes Actions

Odd behavior or limited Various • Reboot system.

functions.
Reduced light output • H
 igh-temperature • If reduced light output is acceptable, normal use may continue. If greater light output is required, power
operation will cause system down and allow to cool.
system to automatically
limit LED power.
Reduced system • H
 igh-temperature • If reduced processing speed is acceptable, normal use may continue. If greater processing speed is
response speed operation will cause required, power system down and allow to cool.
system to automatically
limit Microprocessor
power.
Automatic over-temp • Over-temp shutdown • Allow system to cool adequately prior to power-up.
shutdown
Erratic touchscreen • Lack of grounded AC • Remove charger from handset to determine if erratic behavior is caused by AC charger.
behavior power
• Connect charger to known “good” grounded outlet.

58 05/2021
Power
Condition Causes Actions
When plugged into AC power, • No AC power present • Check AC power source.
system will not charge.
• Incorrect charger • Check power cable connections.
• Defective charger • Verify the correct charger is marked with 100 – 240V AC 50/60Hz 18VDC 3.34A.
• Ensure the power cable is plugged into the DC port located on the bottom of the battery and
not the DC port located under the I/O door next to the display.
• Contact Waygate Technologies for a replacement charger.
When plugged into AC power, • Incorrect charger • Verify the correct charger is marked with 100 – 240V AC 50/60Hz 18VDC 3.34A.
system will not turn on.
• Defective charger • Contact Waygate Technologies for a replacement charger.
• Defective Battery • Try another battery.
• If replacement battery does not restore operation contact Waygate Technologies to obtain a
return material authorization (RMA).
System runs when connected to • B
 attery disconnected or • Disconnect and reconnect battery.
AC power only. incorrectly connected.
• Verify battery charge level.
• B
 attery low, not charging,
depleted or defective. • Recharge or replace the battery.

Software
Condition Causes Actions

Time, date, or other settings are • Internal battery needs • R

 eturn system to Waygate Technologies to have internal battery replaced. Contact Waygate
lost when system is turned off. replacing. (Normal life is Technologies to obtain a return material authorization (RMA).
five years.)

05/2021 59
Appendix A. Technical Specifications
Operating Temperature
Tip -25ºC to 100ºC (-13ºF to 212ºF). Reduced articulation below 0ºC (32ºF)
System -25º to 46ºC (-13ºF to 115ºF). LCD may require warm-up period below 0ºC
(32ºF).
Storage Temperature -25º to 60ºC (-13ºF to 140ºF)
Relative Humidity 95% max, non-condensing
Waterproof Insertion tube and tip to 14.7 psi (1 bar, 10.2 m of H2O, 33.5 ft of H2O).
Hazardous Environments Not rated for use in hazardous environments.

Camera
Diameter Probe 3.9mm (0.15"), 4.0 mm (0.16”), 6.1 mm (0.24”), 8.4 mm (0.33”)
Image Sensor 1/6” Color SUPER HAD™ CCD camera (6.1 mm, 8.4 mm) 1/10” (3.9mm, 4.0 mm)
Pixel Count 440,000 pixels
Housing Titanium

System
System Dimensions 13.7 cm x 19.7 cm x 38.1 cm (5.4” x 7.2” x 15”)
Case Dimensions 35.0 cm × 54.5 cm × 23.0 cm (13.78” × 21.46” × 9.05”)
(Small, standard)
Case Dimensions 57.2 cm × 56.3 cm × 41.2 cm (22.52” × 22.16” × 16.22”)
(Large, optional)
System Weight In small case with contents: 10.2 kg (22.4 lbs). In large case with contents: 19.6
kg (43.2 lbs). Out of Case: system - 2.50 kg (5.5 lbs). .
Construction Magnesium and Polycarbonate housing with integrated elastomeric
bumpers
LCD Monitor Integrated (5.8”)transmissive color TFT WXGA Advanced Wide View (AWV)
LCD, daylight readable, optically-bonded, multipoint capacitive Gorilla Glass
Touchscreen.

60 05/2021
 Joystick Control 360º All-Way® tip articulation, menu access, and navigation
Button Set Access user functions, measurement, and digital functions
Internal Memory 32 GB SSD
Data I/O Ports Two USB 2.0 host ‘A’ ports
Video Out HDMI
Brightness Control Auto and Variable
Illumination Type White LED
Long Exposure Auto - up to 16 seconds
White Balance Factory default or user defined
Operating Frequency Bands and Please see Appendix Q, page 111
Output Power
Modulations DSSS, OFDM

Power
Lithium Ion Battery ~3-hour run time, 10.8V (nominal), 73Wh, 6.8Ah

Power Supply
AC 100-240VAC, 50-60Hz, <1.5A RMS
DC 18V, 3.34A

Standards Compliance and Classifications

MIL-STD-810H United States Department of Defense Environment Tests Sections 501.7, 502.7,
506.6, 507.6, 509.7, 510.7, 511.7, 514.8, 516.8, 521.4
MIL-STD-461G U.S. Department of Defense -- Electromagnetic Interference RS103, RE102 -
ABOVE DECK
Standards Compliance Group 1, Class A: EN61326-1, UL, IEC, EN CSA-C22.2:61010-1, UN/DOT T1-T8
IP Rating IP65

05/2021 61
 Patent Information
Mentor Flex is covered under one or more of the following US Patents: US10018467B2, US10319103B2, US10586341B2,
US10679374B2, US10699149B2, US6468201, US7170677, US7262797, US7564626, US7782453, US7819798, US7902990,
US8213676, US8253782, US8310533, US8310604, US8368749, US8411083, US8514278, US8760447, US8810636, US8863033,
US9013469, US9036892, US9074868B2, US9412189B2, US9489124B2, US9588515B2, US9600928B2, US9841836B2,
US9842430B2, US9875574B2
Software

Operating System Embedded, multi-tasking operating system

User Interface Menu-driven and soft button operation; menu navigation using either
touchscreen or joystick
File Manager Embedded file manager supports the following operation on files and folders:
copy, create, and delete. USB and internal flash storage.
Image Control Invert, Inverse+, Distortion Correction, Dark Boost, Color Saturation, Illumination,
Long Exposure, Single View, Zoom (5x digital), Image Capture and Recall
Digital Zoom Continuous (5x)
Image Formats JPEG (.JPG)
Video Format MPEG4 AVC /H.264 (.MP4)
Text Annotation Built-in full-screen text overlay generator
Graphic Annotation User placement of arrows
Articulation Control User-selectable steer vs. steer & stay articulation; tip “Home” return to neutral
forward-tip orientation.
Software Updates Wireless over the air or field upgradeable via USB thumbdrive
Inspection Works Connect Local Wired or wireless video streaming and file transfer to iPad or iPhone
Languages English, Arabic, Chinese, Czech, Dutch, Finnish, French, German, Hungarian,
Italian, Japanese, Korean, Polish, Portuguese(Brazil), Russian, Spanish and
Swedish, Turkish, Taiwanese.

62 05/2021
 Application Software Menu Directed Inspection (MDI) software digitally guides inspectors through
the inspection process, intelligently names files and creates MS Word® and PDF
compatible inspection reports.

Probe Measurements
Diameter Length
3.9mm (0.15") OR 4.0 mm (0.16”) 2.0, 3.0 m (6.6, 9,8 ft.)
6.1 mm (0.24”) 2.0, 3.0, 3.5, 4.5, 6.0, 8.0 m (6.6, 9.8, 11.5, 14.8, 19.7, 26.2 ft.)
8.4mm (0.33") 2.0, 3.0, 4.5, 6.0, 8.0, 10.0 m (6.6, 9.8,14.8, 19.7, 26.2, 32.8 ft.)
Longer lengths up to 30 m are available. Contact your sales representative for details.

Tip Articulation
Insertion Tube Length Articulation
2 m - 4.5 m Up/Down 160° min, Left/Right 160° min
6 m – 10 m Up/Down 140° min, Left/Right 140° min
Note: Typical articulation exceeds minimum specifications.

05/2021 63
Appendix B. OTA Table

3.9mm Tips 6.1mm Tips

Part No. Color FOV (deg) DOF (mm) DOF (in) Part No. Color FOV (deg) DOF (mm) DOF (in)
Forward View Forward View
PXT480FG* None 80 6-80 .24-3.15 T6150FF None 50 50-inf 2.36-inf
PXT490FN Orange 90 3-40 .12-1.57 XLG3T6150FG White 50 12-200 .47-7.87
Side View XLG3T61120FG Black 120 5-120 .20-4.72
PXT480SG* Brown 80 4-80 .16-3.15 T61120FF Gray 120 20-inf .79-inf
PXT490SN Red 90 2-16 .08-.63 XLG3T6180FN Orange 80 3-20 .12-.79
Stereo Measurement XLG3T6190FF Yellow 90 20-inf .79-inf
PXTM45050FG* Black 50/50-FWD 5-45 .20-1.77 XLG3T6150FB Purple 50 (45 DOV) 12-80 .47-3.15
PXTM45050SG* Blue 50/50-SIDE 4-45 .16-1.77 T6165FF Orange/Blue 65 65-inf 2.56-inf

4.0mm Tips Side View

Forward View XLG3T6150SF Brown 50 45-inf 1.77-inf

T4080FF* None 80 35-inf 1.38-inf XLG3T6150SG Green 50 9-160 .35-6.30

T4080FF Black 115 4-inf .16-inf XLG3T61120SG Blue 120 4-100 .16-3.94

Side View XLG3T6180SN Red 80 1-20 .04-.79

T40115SN Red 115 1-30 .04-1.18 Stereo Measurement

T40120SF Blue 120 6-inf .24 - inf XLG3TM616060FG Black 60/60-FWD 4-80 .16-3.15

Stereo Measurement XLG3TM615050SG Blue 50/50-SIDE 2-50 .08-1.97

TM405555FG Black 55/55-FWD 5-inf .20-inf

TM405555SG Blue 55/55-SIDE 4-inf .16-inf

64 05/2021
 8.4mm Tips
Part No. Color FOV (deg) DOF (mm) DOF (in)
Forward View
XLG3T8440FF None 40 250-inf 9.84-inf
XLG3T8480FG Yellow 80 25-500 .98-19.70
XLG3T84120FN Black 120 5-200 .20-7.87
T84120FF Orange&Blue 120 20-inf .79-inf
XLG3T8440FG White 40 80-500 3.15-19.70
Side View
XLG3T8440SF* Brown 40 240-inf 9.84-inf
XLG3T8480SG Green 80 25-500 .98-19.70
XLG3T84120SN Blue 120 4-200 .16-7.87
Stereo Measurement
XLG3TM846060FG Black 60/60-FWD 4-50 .16-1.97
XLG3TM846060SG Blue 60/60-SIDE 4-50 .16-1.97

* Indicates tip with maximum brightness

05/2021 65
Appendix C. Chemical Compatibility
Chemical compatibility refers to the probe’s ability to come into contact with various liquid substances and not be damaged.

WARNING Do not use this system in explosive environments.

These substances are safe for a short duration of contact with the insertion tube and tip optics:
• Water • Aircraft Gasoline • Jet-A-Fuel • Isopropyl alcohol • JP-4 Fuel • Kerosene
• Synthetic Turbo Oil • Gasoline • Diesel Fuel • Hydraulic Oil • Inhibited Transformer Oil
Subsequent to contact with the above fluids, the insertion tube and tip optics used must be cleaned prior to storage.

Appendix D. Warranty
Waygate Technologies warrants its VideoProbe components, when new, to be free from defects in material and workmanship and to
perform in accordance with manufacturer’s specifications under normal use and service for a period of one year from the date of purchase
from Waygate Technologies or its authorized distributors, except that, the light source is warranted for a period of 3 years from the date
of purchase, the battery is warranted for a period of 30 days from the date of purchase, and where used, servo motors in the articulation
drive system are warranted for the life of this VideoProbe product.
Waygate Technologies’ obligation under this warranty is limited to the repair or replacement of components determined by Waygate
Technologies to be defective within the warranty period at no cost to the original purchaser, except for return shipping expenses. It shall
be the purchaser’s responsibility to return the product to Waygate Technologies or one of its authorized service centers. The warranty does
not cover accessories or optional equipment not manufactured by Waygate Technologies, but these items may be covered by separate
manufacturers’ warranties.
This warranty extends to the original purchaser and cannot be assigned or transferred to any third party. This warranty shall not apply
to any damage or product failure determined by Waygate Technologies to have been caused by misuse, accident (including shipping
damage), neglect, improper maintenance, modification or repair by someone other than Waygate Technologies or one of its authorized
service representatives.
These express warranties are in lieu of any other warranties, express or implied, including the warranties of merchantability and fitness
for a particular purpose, and no other person has been authorized to assume for Waygate Technologies any other liability in connection
with the sale of its VideoProbe products. Waygate Technologies shall not be liable for any loss or damages, whether direct or indirect,
incidental, or consequential, resulting from the breach of any express warranty set forth herein.

66 05/2021
Appendix E. Verifying Measurement
OTA's
Verify measurement tips each time you use them to ensure that
no mechanical damage has degraded their accuracy. Mentor
Flex systems are shipped with a measurement verification block.
This tool allows user to verify the accuracy of optic tips. It contains
optical measurement targets whose accuracy is traceable to the
United States National Institute of Standards and Technology (NIST)
measurement standards.
These are the part numbers for the verification blocks used with the
Mentor Flex:
VER2400C For 3.9mm, 4.0 mm systems
VER2600D For 6.1 mm systems
VER2600E For 6.1 mm systems
XLG3TM84VER For 8.4 mm systems
To Verify a Measurement Tip:
Securely attach an OTA and then
1 – Attach the stereo tip securely.
2 – Insert the tip into the appropriate port of the verification block
and position the tip to center the target crosshairs in the image.
3 –Measure the test target using the appropriate metric (inches or
millimeters) and evaluate results.
Note: An experienced user can achieve a measurement of 0.100 ±
0.005 inches (1.00 ± 0.05 mm). If the measurement results do not fall
within these limits, see Troubleshooting Measurement.
Note: Each measurement verification block comes with a
calibration schedule and a certificate of calibration (C of C),
which notes the calibration date and due date.

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Appendix F. Environmental Compliance
The equipment purchased has required the extraction and use of natural resources for its production. It may contain
hazardous substances that could impact health and the environment.
In order to avoid the dissemination of those substances in the environment and to diminish the pressure on the natural
resources, we advise the use of appropriate take-back systems. Those systems will reuse or recycle most of the materials
of end-life equipment in a sound way and are a requirement in many countries.
The cross-out wheeled bin symbol advices the use of recycling/take-back systems.
If more information is needed on the collection, reuse, and recycling systems, please contact the appropriate local or regional waste
administration.
EU Battery Directive
This product contains a battery that cannot be disposed of as unsorted municipal waste in the European Union. See the product
documentation for specific battery information. The battery is marked with this symbol, which may include lettering to indicate cadmium
(Cd), lead (Pb), or mercury (Hg). For proper recycling return the battery to your supplier or to a designated collection point.

What do the markings mean?

Batteries and accumulators must be marked (either on the battery or accumulator or on its packaging, depending on size) with the
separate collection symbol. In addition, the marking must include the chemical symbols of specific levels of toxic metals as follows:
Cadmium (Cd) over 0.002%
Lead (Pb) over 0.004%
Mercury (Hg) over 0.0005%
The risks and your role in reducing them
Your participation is an important part of the effort to minimize the impact of batteries and accumulators on the environment and on human
health. For proper recycling you can return this product or the batteries or accumulators it contains to your supplier or to a designated
collection point. Some batteries or accumulators contain toxic metals that pose serious risks to human health and to the environment.
When required, the product marking includes chemical symbols that indicate the presence toxic metals: Pb for lead, Hg for mercury,

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and Cd for cadmium. Cadmium poisoning can result in cancer of the lungs and prostate gland. Chronic effects include kidney damage,
pulmonary emphysema, and bone diseases such as osteomalcia and osteoporosis. Cadmium may also cause anemia, discoloration of
the teeth, and loss of smell (anosmia). Lead is poisonous in all forms. It accumulates in the body, so each exposure is signifi cant. Ingestion
and inhalation of lead can cause severe damage to human health. Risks include brain damage, convulsions, malnutrition, and sterility.
Mercury creates hazardous vapors at room temperature. Exposure to high concentrations of mercury vapor can cause a variety of severe
symptoms. Risks include chronic inflammation of mouth and gums, personality change, nervousness, fever, and rashes.
Visit http://ec.europa.eu/environment/waste/weee/index_en.htm for take-back instructions and more information about this
initiative.

05/2021 69
Appendix G. Regulatory Compliance
European Equipment Classification
Group 1, Class A

The mark on this product indicates it has been tested to and conforms with the provisions noted within the 2004/108/EC Electromagnetic
Compatibility Directive. The Mentor Flex system is in conformance with the following standard: EN61326-1.
Declarations of Conformity are held by Waygate Technologies GmbH:
Waygate Technologies
GmbH Product Service Center
Lotzenäcker 4
72379 Hechingen Germany
Tel: +49(0) 74719882 0
Fax: +49(0) 74719882 16
Safety Mark
The Mentor Flex system is in compliance with the following standards:
UL 61010-1, IEC 61010-1, EN 61010-1 and CSA-C22.2 No. 61010-1.
Additional Certification Testing
MIL-STD-461G: RS103, RE102–Above Deck
MIL-STD-810H: 501.5, 502.5, 506.5, 507.5, 509.5, 510.5, 511.5, 514.5, 516.5, 521.5
UN / DOT T1-T8
FCC Compliance Statement:
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1) This device may not cause harmful interference and

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2) This device must accept any interference received, including interference that may cause undesired operation.
Note: This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules.
These limits are designed to provide reasonable protection against harmful interferences in a residential installation. This equipment
generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation.
If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the following measures:
• Reorient or relocate the receiving antenna.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
• Consult the dealer or an experienced radio/TV technician for help.

FCC Caution:
Any changes or modifications not expressly approved by the party responsible for compliance could void the user's authority to operate this equipment.

IMPORTANT NOTE:
FCC Radiation Exposure Statement:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
Industry Canada Regulatory Statement:
This device complies with Industry Canada license-exempt RSS standard(s). Operation is subject to the following two conditions:
1) This device may not cause interferences, and
2) This device must accept any interferences, including interferences that may cause undesired operation of the device.
Cet appareil est conforme avec Industrie Canada exempts de licence standard RSS (s). L‘utilisation de ce dispositif est autorisée seulement
aux conditions suivantes:
1) il ne doit pas produire de brouillage et
2) l’ utilisateur du dispositif doit étre prêt à accepter tout brouillage radioélectrique reçu, même si ce brouillage est susceptible de compromettre le

05/2021 71
fonctionnement du dispositif.

Complies with the Canadian ICES-003 Class B specifications.

Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
IMPORTANT NOTE:
IC Radiation Exposure Statement:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. The transmitter module may not
be co-located with any other transmitter or antenna.
Cet équipement est conforme aux limites d’exposition aux rayonnements d’Industrie Canada établies pour un environnement non
contrôlé.
Le module émetteur peut ne pas être co-située avec tout autre émetteur ou antenne.
Canadian Notice
This equipment does not exceed the Class A limits for radio noise emissions as described in the Radio Interference Regulations of the Canadian
Department of Communications.
Le present appareil numerique n’emet pas de bruits radioelectriques depassant les limites applicables aux appareils numeriques de la classe A
prescrites dans le Reglement sur le brouillage radioelectrique edicte par le ministere des Communications du Canada.

Appendix H. Creating a Personalized Logo File

A custom logo can be loaded into the display, where it will appear in the lower left corner (in place of the default Logo). Suitable logos must be saved
as PNG file format and must be no larger than 140 by 140 pixels. It is advisable to use image files that are approximatley square. To replace the current
logo with a custom logo, complete the following steps:

1 – Tap the lower-left corner of the display (typically contains a Logo) at any time to open the Global Menu, select Setup and then open the System
menu. You can now choose to Load a Logo.

2 – Select to Load a Logo. This File Navigation window will open.

3 – Navigate to find the desired logo file.
4 – Choose the logo file and select Done. The newly loaded logo file appears at the bottom left of the display screen, provided it is configured to do so
by the Screen and Display Settings.
Note: See next page for instructions to incorporate a transparent logo.

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To incorporate a transparent customized logo, you must first save the logo 3 – Choose a single color.
file in Photoshop, Gimp 2, or a similar graphics package capable of creating
transparencies. If working in Gimp 2, follow the process below to convert a 4 – Select Color to Alpha…. to convert the specified color to transparent.
single-color image into a transparency. 5 – Export the transparent image to PNG file type.
1 – Select and Open the PNG file in Gimp2 as shown. You can now Load your transparent personalized logo into the Mentor Flex
2 – Select Image > Mode > RGB.

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Appendix I. Open Source Software Availability
There are various open source software packages that have been utilized within this product, and to meet license and copyright obligations,
a copy of the source code for each package is available upon request, along with the individual licenses and copyright notices for each,
for three years from the date of original installation upon the product.
Requesting these source packages is NOT REQUIRED for operation or use of this product. Additionally, only portions of software on this
product fall under open source software licenses, with the remainder merely being an aggregation on the product’s storage volumes.
Thus NO promise is made NOR implied that source code will be provided for the aggregated proprietary software.
With respect to each open source software distribution, no warrantee is expressed nor implied by either the original authors of the software,
nor by any other party involved in the distribution of the software. More explicit warranty disclaimers are detailed within the license
documentation of each software package, again available upon request. Furthermore such disclaimers and license requirements and
restrictions only apply to each open source software package, and DO NOT REFLECT the warranty of the product as a whole.
There are no additional restrictions placed upon copying, distribution, or modification of each software package beyond those of the
original licenses, expressed or implied, due to their inclusion in this product.
To request a copy of these open source software packages, please have your product model and serial numbers ready, and call customer
support representatives at +1 (315) 554-2000, option 3.

Appendix J. Restoring Factory Settings

1 – Tap the on-screen Icon at any time to open or close the Global Menu, which provides access to several features including the Settings Menu.
2 – Tap to open the Settings Menu.
3 – Select Restore, then confirm by selecting Yes to reset all values of the active profile to the factory default values
Note: Restoring factory defaults will automatically cause the operating language to revert to English.

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 Appendix K. Updating Software
Software updating requires a connected USB drive or an Internet
connection. The updating process must be carried out while the
Flex is connected to an AC power source.

1 – Tap the logo at the lower left corner of the screen or press
to open the Global Menu, select the Settings Menu,
2 – Within the About tab, under the Software Upgrades section,
users will have the option to Install upgrades if one is available.
Note: It may take some time for the system to detect available
upgrade files from a USB thumbdrive. Please be patient during the
process.
Note: Updating the software will not affect files stored in the File
Manager, Profiles, or other settings made by the operator.

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Appendix L. Streaming to an iPad / iPhone
Connecting an iPad or iPhone to the Mentor Flex allows users to stream video and transfer files from a distance.

Note: InspectionWorks Connect will have to be downloaded on the iPad or iPhone.

1. From the App Store, search for Inspection Works Connect.
2. Download and Install to begin using an iPad or iPhone.

Appendix M. Controlling with a Keyboard

Flex Operation Press on Keyboard

1 Far Left Soft Key FN & F1
2 Middle Left Soft Key FN & F2
3 Middle Right Soft Key FN & F3
4 Far Right Soft Key FN & F4
5 Back F5
6 Save F6
7 Menu F7
8 Freeze/Enter F8
9 Steering Home Alt & FN & F12
10 Steer-and-Stay FN & F12
Save As Alt & FN & F6
Toggle Soft Key Rows Alt & FN & F7
Back to Live Screen Alt & F5

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05/2021 77
 Index

A Image Transformation Settings 33

AC-to-DC power adaptor 17 Image & Video 25
Annotation 35 Insertion Tube 27
Arrows 35 Installing the Battery 16
Invert 34
B
K
Battery Warnings 8
Brightness 33 Known Networks 24

C L
Charging the Battery 16 Logo 21, 74
Chemical Compatibility 66 Long Exposure 33
Cleaning the System 55 M
Comparison Measurement 45 Magnify 32
Component Identification 11 Maintenance 55
Connectivity 24 Matching Cursors 42
D MDI 49
Date 21 Measurement & Annotation 26
Date Format 21 Measurement Tips 38
Default Profile 20 Measurement Types 38
Distortion Correction 33 Measuring 39
Menu Directed Inspections 49
E
O
Editing Files 48
Environmental Compliance 68 Open Source Software 76
Optical Tips 18
F OTA Table 64
Factory Default Settings 21 P
Factory Settings 76
Field of View (FOV) 45 Personalized Logo File 74
File Manager 31 Power Management 22
Files 47 Power On 17
FOV 45 Probes 18
Freeze 29 Profile 20

G Q
Global Menu 19 Quick Save 30

I R
illumination LED 34 Recalled Image 31
Image 33 Recalled Video 37
Image Save Location 25 Recording Live Video 36

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Regulatory Compliance 71 W
Removing the Battery 16 Warranty 66
Reset Transforms 34 White Balance 25
S WiFi 24
Safety Information 7 Z
Save Options Menu 30 Zoom 32
Saving Image Files 30
Screen & Display Setup 23
Single View 34
Software 77
Sound Recording 23
Specifications 60
Steer and Stay mode 27
Steering Mode 27
Steering Sensitivity Settings 22
Stereo Index 26, 40
Stereo Measurements 39
Storage Devices 47
System 21
System Password 21
T
Temperature Sensor Warnings 28
Time 21
Time Format 21
Time Zone 21
Tip Map 23, 27
Touchscreen 13
touch-sensitive control 23
Troubleshooting Guide 57
Troubleshooting Measurements 46
U
Updating Mentor Visual iQ Software 77
USB Storage Device 47
V
Verifying Measurement Tips 67
video 36
video recording format 25
Video Save Location 25
Virtual Keyboard 20

05/2021 79
Customer Support Centers

USA
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Waygate Technologies, LP
Baker Hughes EHO LTD
721 Visions Drive
Waygate Technologies
Skaneateles, NY 13152
Mussafah Industrial Area,
Tel: +1 832-325-4368
Sector : MW-4, Plot: 13A1-A, Str 16th,
E-mail: [email protected]
Abu Dhabi - United Arab Emirates
PO Box 47513
Europe
Tel: +971 24079331
Baker Hughes Digital Solutions GmbH
E-mail: [email protected]
Robert Bosch Str. 3
50354 Huerth
Russia and CIS
Germany
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Tel: +49 2233 601 111 Ext. 1
Presnenskaya nab.10 premises III, floor 3, room 22,
E-mail: [email protected]
123112, Moscow, Russian Federation
Tel: +7 495 771 72 40 / 43 20
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10 Lok Yang Way
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Singapore 628631
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Campinas - SP - Brasil
Japan
CEP 13064-654
Baker Hughes Japan Co., Ltd.
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Tel: +81 3 6864-1737
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E-mail: [email protected]
GE Oil & Gas India Pvt. Ltd,
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Village Vasuli, Tal-Khed,
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Changzhou, Jiang Su 213164
Tel: +91 2135620679
China
E-mail: [email protected]
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80 05/2021