Practical Problem Solving (PPS)

REMAIN
COMPETITIVE
F.I.T.E for Enterprise Operational Excellence Problem Solving Event
Types of Gaps and Usage
Trend Improve Control Multiple Innovate
x-y-z Comment
Frameworks
?
CONTINUOUSLY “How we do “How we continually improve the work”
IMPROVE the work” Advanced      
Advanced I&CIM

Increasing Problem Density

skills. Complex
situations.

CHALLENGE DEVELOP
DEVELOP Key skills for
THE CURRENT PEOPLE Focus Team &
ORGANISATION
SITUATION (COACHING) Talent
Practical     - - current and near
term business
challenges.

Strategy Develop
HIGHLIGHT Deployment Fundamental
PROBLEMS Innovation
Capability
Execution
Rapid  -  - - - skills for many
smaller issues.
TO SOLVE
NG
ARNI Improvement Drive Change
SOLVE LE Approach & Sustain EXEC IMPROVING
PROBLEMS
P
STRATEGY
TRIAL
A 1, 2, 3... D IMPROVING
1 3 PROCESSES
C
PRACTICAL RUNNING
PROBLEM SOLVING LEADERS PROCESSES

A3
ARE
2 8 STEPS 4 TEACHERS MANAGEMENT TEAM
ROUTINES MEMBER TIME SPENT DOING

APTIV LOOK DIVISION GAP ANALYSIS

ULTIMATE GOAL
ACROSS PPS
A3 ULTIMATE GOAL
CONTRIBUTION
REGION IDEAL SITUATION
IDEAL SITUATION
GAP

PLANT DOWNTIME PROBLEM

GAP
LEA STATEMENT!
CAN WE RN CURRENT
IN DEVELOP SITUATION
REMOVE CURRENT
PEOPLE
G

CONTAINMENT? PRACTICAL
8 WASTES SITUATION
PROBLEM SOLVING

IDEAL
A3 SPEED
SITUATION DEVELOP
LE
AR
NING 5W 2H
GAP ORGANISATION P
MANAGE KPI’s STANDARDISE
ULTIMATE GOAL

THE A D
Target BY HOW PROCESS ✘
C
MUCH IS STANDARD
GAP CLOSED? FEEDBACK
OPS. IMPROVEMENT ✔ BEFORE
RESULT AFTER
CURRENT
RESULT
SITUATION
NOK
COUNTERMEASURES

FILTER
IMPLEMENTED
DID WE
B C A HARE
Only OK
MEET THE TARGET? & S WHAT
AIN RNING ’S T
HE
UST LEA GA
S HE
T
RDIS
E PRO P? OK
KPI’s A
ND RE CLAR BLEM
A IFIC
ST SHA AT
P?

IO Speed
CS N
GA

VISUALISE
PR

✘ 5W 2H
8 1
ST LEM
HE

OB

CONTAINMENT COLLECT
CO

OP NO
ET

ACTIVITY DATA
NT

THE W!

TEMPORARY
TS
RES CK
LOS

T SELE
VEN
✔
AIN

J F M A TIME E CT
UL

PR
2
CHE

FIX
DID WE C

MEN

7
CO
NT

PPS
AIN

BREAKDOWN THE GAP

MEASU

Y SIS
TO CL
W HAT SE TH

COUNTERMEASURE A
6 3
COU

ULTIMATE DATA
EA ANAL
OW
CO

...

R GOAL
RE
RES

COUNTERMEASURE B ROOT CAUSE

WN

DATA
O

NT PL

CT
DO E
WIL E

KD

IDEAL SITUATION
ER A

BR EM

LE K T
&
L W GA

5 4
COUNTERMEASURE C
BL

GAP
OB REA
M
O
E P?

$,
PR
N

&
DO

CURRENT
PR B

EVALUATE , ,... RO
CA OT R G ET ✚
SITUATION

FI U S E US
E
T A
IN G
ND T SETT VISUALISE PARETO RULE PS
1ST TH HE 5 AP
E R -W H G
H E H ... 80:20 TOOLS
OO YS TO S E T
PRIORITISE 2ND T CA CLO M UC
BY HOW
3RD USES
C B A POINT OF CAUSE

CONTRIBUTION TO GAP
õ
PROBLEM PROBLEM ✔ X X X X X
ACTION PLAN SCHEDULE TO PURSUE

WHY? CHECK
TO PURSUE

WHAT?
õ õ õõ õ WALK BACK THROUGH PROCESS STEPS
HOW MUCH?
ACTION WHO M T W T F
BY WHEN?
GAP
SUMMARISE PROBLEM TO PURSUE
DIRECT DIRECT
BECAUSE
õ õ

CAUSE #1 CAUSE #2
TARGET ESTABLISH DIRECT CAUSES
TARGET
TO CLOSE
WHY? THEREFORE STATEMENT THE GAP BY MAN MACHINE MEASUREMENT
MAKES A
THIS MUCH
CHANGE BECAUSE CAUSE CAUSE
IDEAL SITUATION PROBLEM
TO
PURSUE
WHY? THEREFORE GAP
ROOT ROOT
Target
S pecific
CAUSE CAUSE MOTHER METHOD MATERIAL
?
5 8
M easurable NATURE

4 WHYS
CURRENT
A ppropriate = DIRECT CAUSE!

? PROVEN
SOURCE
SOMETHING
YOU CAN DO!
WILL STOP
THE PROBLEM
SITUATION
R ealistic PROOF!, EVIDENCE!
5 WHYS ? NO BLAME! DATA!

PPS POSTER ENG VER 3.0

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