Topic 3 - Phase 1
Topic 3 - Phase 1
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28 Computers
E-mail and the Internet
Look at these conversations where people are
asking for assistance at an Internet cafe,
Customer: H o w do I go online?
Assistant: You're already connected to the
Internet. Do you want to send e-mail?
Customer: N o , I just want to browse the web for a while.
Assistant: OK, just open the search engine or enter the w e b address and press *enter\
Customer: I can't access my company's website. Can you help?
Assistant: Have you put in the correct address?
Customer: Yes, I'm sure I have.
Customer: H o w do I reply to this e-mail? Sorry, I'm not very good with computers.
Assistant: That's O K . Just hit 'reply', then compose your message, then press 'send'.
Customer: Then can I forward the message to myself at my h o m e address?
Assistant: Yes. M a k e sure you enter the right address, or the e-mail will bounce (come
back]. Let me k n o w if you would like a hard copy of your e-mail and I'll show
you h o w to print o u t your work, [a copy on paper]
Customer: W h a t do I do if I w a n t to d o w n l o a d this picture?
Assistant: You have to save it to a disk. I can sell you one if you d o n ' t have o n e .
Customer: Can I send an attachment with this e-mail?
Assistant: Yes, you click here and then attach the file.
Customer: I'd like to visit a chat r o o m . Is that OK?
Assistant: No problem. Select this option here. Then just ask if you need my help.
28.1 Look at A. M a t c h the words on the left with their collocations on the right.
1 browse a file
2 be connected online
3 enter to the Internet
4 access a chat room
5 compose the web
6 attach a website
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go an option
8 visit the web address
9 select a message
28.2 Choose the correct collocation.
1 It is very important for websites to be maintained I hacked into.
2 Sam spends hours every evening accessed / connected to the Internet.
3 I d o n ' t crash I receive as much spam as I used to.
4 Is it an easy website to navigate I reinstalls
5 H o w can I burn I enter a CD on this computer?
6 It's a good idea to keep a hard I fast copy of all important documents.
7 Be very careful not to select I delete your w o r k .
8 Do you do a lot of computer I online shopping?
28.3 Answer this computer quiz using collocations from the opposite page.
1 W h a t may you have to do with your computer programs if your c o m p u t e r crashes?
2 W h a t must you do regularly so you don't lose the document you are working on?
3 W h a t must you be careful not to do accidentally?
4 W h a t should you check if you're not able to access a web page you w a n t to look at?
5 W h a t is Google?
6 If you don't put the right address on an e-mail, w h a t will happen?
7 H o w do you reply to an e-mail that you have received?
8 If you w a n t to get a picture from the Internet and save it to your own computer, w h a t
do you have to do?
9 If you w a n t to send a message you have received on to someone else, w h a t do you do?
10 If you w a n t to e-mail a document to someone, w h a t do you normally do?
11 If you w a n t to w o r k on a document at home, where will you e-mail the document?
12 W h a t feature on a mobile phone allows you to text someone more rapidly?
28.4 Complete these sentences.
1 Her phone has got a very irritating tone.
2 H a s your computer got a b r o a d b a n d ?
3 Some people think that too many records a b o u t us are on c o m p u t e r these
days.
4 Did you read about that teenager w h o into the Pentagon's main computer?
5 I want a mobile phone that will let me my e-mails when I am away from home.
6 My sister e-mailed me this wonderful video of her new baby.
7 This computer screen has great resolution and so displays very well.
8 In this computer exercise you have to the right answer, A, B, C or D.
Go to the website of the make of computer or mobile phone that you use. Select a page that
i
interests you - perhaps something about a new product. Make a note of any interesting
collocations that you see there.
advances analysed breakthrough combined cybernetics
development discovered experimented genetic engineering
innovations invented life expectancy molecular biology
nuclear engineering proliferated react research safeguards
a technophile a technophobe
1. The company is carrying out scientific study to find a cure for Aids. ..............................
2. The planning and production of the new computer system will take some time. ..............................
3. Modern home entertainment systems and other modern inventions are changing everyone’s lives.
..............................
4. Some elements change their chemical composition when mixed with water. ..............................
5. The scientists have created a new machine to automate the process. ..............................
7. When the food was examined closely and scientifically, it was found to contain harmful bacteria.
..............................
8. Rain joined together with CO2 gases produces acid rain. ..............................
12. The companies performed scientific tests with different types of glue before they found one that
worked properly. ..............................
13. Brian is studying the techniques used to change the genetic composition of a cell so as to change
certain characteristics which can be inherited. ..............................
14. Sarah is studying the things which form the structure of living matter. ..............................
15. Christine is studying how information is communicated in machines and electronic devices in
comparison with how it is communicated in the brain and nervous system. ..............................
16. Neil is studying the different ways of extracting and controlling energy from atomic particles.
..............................
17. There has been a sudden success in the search for a cure for cancer. ..............................
18. The number of years a person is likely to live has increased a great deal thanks to modern medicine
and technology. ..............................
19. The number of schools offering computer programming courses has quickly increased in the last
ten years. ..............................
20. In spite of all the progress it has made in the last 50 years or so, medical science still knows little
about the brain. ..............................
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topic-specific vocabulary
Science & technology
2. The person describing their computer in this passage is not very familiar with computer terminology.
Replace the phrases in bold with more appropriate words and phrases from the box.
OK, here’s my new desktop computer which has been designed to be used by just one person
(1).................................................... . As you can see, it has five parts which make up the whole thing
(2) .................................................... . Now, the large box with the slots and sliding disc carrier
(3) .................................................... is the most important part. It carries all the stuff that makes the
computer work (4) .................................................... . You can also put in (5) ....................................................
your own games and other programs used by computers for doing particular jobs
(6) ...................................................., like photo processing and office suites. Next to it there is the thing
that looks like a small television (7) .................................................... so you can see what the computer is
doing. To the right of that, there is the machine that lets you make colour copies of the documents and
other things that you create on the computer (8) .................................................... (this particular one
incorporates a machine you can use to copy pictures on to your computer, a bit like a photocopier
(9) ....................................................). You control the computer using the rectangular flat thing with all the
letters and numbers on (10) ...................................................., or the object with the little wheel on the top
which you can move across the desk (11) .................................................... . These usually have a lead
connecting them to the computer, but as you can see, mine is not physically connected to the computer,
and instead sends electronic signals through the air (12) .................................................... .
It’s a very useful machine, of course. Once you start using it by entering a password
(13) .................................................... ,you can create information that you store under a particular name
(14) .................................................... and documents, move (15) .................................................... pictures
from your camera and, well, loads of things really. The best thing, however, is that you can access the
thing that links computers from around the world (16) .................................................... . You can check
out millions of special computer pages created by companies, organisations and individuals all over
the world (17) ...................................................., go shopping, play games (I really enjoy playing games
on my computer (18) ....................................................), play (19) .................................................... music
and videos, and send electronic letters to (20) .................................................... your friends and family.
It’s also great for contacting people using online places where people communicate with each other in
real time (21) .................................................... and other social networking sites.
Unfortunately, I can’t let you use it at the moment because it stopped working
(22) .................................................... at the weekend, and I can’t get it to work again. I’m rather worried
that it’s got a technical fault that someone created on purpose to affect my computer
(23) .................................................... . However, you can have a go on my small computer that I can carry
around with me (24) .................................................... if you like. If I can find it. The last time I remember
seeing it was last night on the bus, when I was coming home from my office at the Ministry of Defence.
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topic-specific vocabulary
Science & technology
3 Now look at this essay and fill in the gaps with one of the words or phrases from Exercises 1 and 2.
In some cases, more than one answer will be possible. You may need to change some of the word forms.
‘Technology has come a long way in the last 50 years, and our lives have become better as a result. Or
have they?’
The last 50 years have seen more changes than in the previous 200. There have been many remarkable
advances in medicine and medical technology that have helped to increase our
average 1.................................................... way beyond that of our ancestors. Incredible
2.................................................... such as satellite television have changed the way we spend our
leisure hours. Perhaps the most important 3.................................................... , however, has been the
microchip. Nobody could have imagined, when it was first 4.................................................... ,
that within a matter of years, this tiny piece of silicon and circuitry would be found in almost
every household object from the kettle to the video recorder. And nobody could have predicted
the sudden proliferation of computers that would completely change our lives, allowing us to
access information from the other side of the world via the 5.................................................... or
send messages around the world by 6.................................................... at the touch of a button.
Meanwhile, 7.................................................... into other aspects of information technology is
making it easier and cheaper for us to talk to friends and relations around the world. Good
news for 8.................................................... who love modern technology, bad news for the
9.................................................... who would prefer to hide from these modern miracles.
Of course we all rely on modern science and technology to improve our lives. However, we need to
make sure that we can control it before it controls us.
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Lesson 3: Technology
Describe an item of technology you have that is very important. You should say:
and say how different your daily life would be without it.
Mattie: I don’t have many gadgets … just a computer … a laptop and my mobile phone … but
I’ll talk about my computer as it’s so useful … it’s funny really … 2 years ago I was still
learning to use computers … how to use email … send attachments how to access websites …
then I decided to do a digital editing course for video and photography … and so I bought the
laptop when I started the course … my husband had a desktop PC but it was very slow so I
decided to upgradeto a powerful one because we do a lot of video editing on the course … it’s
a high-spec laptop … very fast … the latest operating system … it boots up really quickly and
it’s fun to use so it makes working a pleasure … I’ve become a competent computer user now
… if I didn’t have it I daresay I’d have to spend more time at college using their computers …
but on the positive side I suppose I’d read a lot more if I didn’t have it … I probably waste a lot
of time surfing the web … but hopefully I won’t have to be without it …
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Examiner: What do you think are the important things people need to learn when they start using
computers?
Alejandro: Well … there are things like how to use the Internet … how to enter a web
address … how to navigate websites … that kind of thing but it’s also important to know
how to back upyour files in case your computer crashes … and all about Internet security.
Examiner: What kind of technological developments have made the biggest impact on our lives?
Faydene: In my lifetime it has to be the Internet of course but I also think wifi has made a huge
difference to how we interact with the Internet … wireless networks at home and public wifi
hotspots mean we can go online easily … access our mail … log into our work intranet and
basically be connected wherever we are.
Definitions
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intranet:: a network of connected computers within an organisation that is not accessible
by unauthorised visitors
to navigate a website:: to find your way around a website
operating system: thehe software that tells the computer how to work
send an attachment:: send an email with an accompanying file
social media:: media used to interact with other people such as Facebook or Twitter
to surf the web:: to look at a series of websites one after the other
ot
a techie:: somebody who has an interest in technology
to upgrade:: to obtain a more powerful or feature-rich
feature rich computer or piece of software
video conferencing:: to see and hear people from different locations using the Internet
wireless hotspot:: a public place
p where you can access the Internet
wireless network:: a network where users can access the Internet without the use of fixed
cables
word processing; producing written texts on a computer
Progress words
When you write and speak about computers and technology, very often you will be asked to say
how technology has changed or progressed.
notes
Progress is an uncountable word, while advance is countable. So you say that “digital technology
is an advance” but you cannot say that “digital technology is a progress”
Impact words
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Another common topic is to talk about what effect computer technology has had on our lives
notes
Be careful with the difference between “affect” (generally a verb) and “effect” (generally a
noun). Just to confuse you, in English they sound exactly the same.
“impact” and “influence” are often used with the preposition “on”
Technology and computer words
It is very easy to keep on repeating the same word without knowing it. One way not to do this is
to change the form of the word or to use it in a different phrase.
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notes
Be careful with the spelling of technology.
te
A “technophile” loves technology and a “technophobe” hates it. In speaking, you could use the
less formal word “geek” for technophile, but I would avoid it writing.
There is no great difference between “ICT” and “IT”. However, as my example shows ICT is
most frequently used as the name of an academic subject.
Adjectives
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notes
It is normal to use hyphens (-)) in adjective phrases such as “state-of-the-art”
“state when they are used
before nouns (“state-of-the-art
art technology”), but you do not always need them when they are
used without a noun (“this technology is state of the art”).
“obsolete” is similar in meaning to “outdated”, but is a stronger word to show that the
technology is so old that it cannot be used any longer.
It is normal to write “high tech” rather than “high technology”.
Device words
This is a rather confusing set of words to describe different kinds of objects.
notes
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A “device” is often something fairly small that allows you to complete a task. There is a strong
collocation (very common phrase): “labour-saving
“labour device”.
“Equipment” is an uncountable word so you need to say “a piece of equipment”. It is a very
general use word that can be used to describe
des almost anything mechanical.
“Gadget” is a word often used to describe objects that are either small or have a less serious
purpose.
“Appliance” is typically used in the phrase “electrical appliances” (eg irons and kettles) that are
less advanced technology.
Other useful words
This is a selection of other words that may come in useful when discussing technology
Useful Vocabulary
Uses of internet for communication
sending emails
sending text messages
tele-conferencing
video conferencing
online chatting
social networking
blogging
posting messages on forums
using an intranet system
Advantages
offers immediate communication
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cheaper than telephone calls / face-to-face meetings
allows global communication without the need to travel
more convenient / people can communicate on-the-move
allows friends and family overseas to stay connected
gives everybody the chance to have a public voice
Disadvantages
people may lose “real” social skills
people may spend less time socialising face-to-face
people may become more introverted
people may become adicted to social network sites
people spend too much time in front of a screen
Technology and Education
interactive whiteboards
e-learning
online degrees
self-access centres / study
online tutor
blended learning (online + face-to-face)
Advantages
offers more flexibility for the learner
allows people in rural areas the same study opportunities
cheaper for students (no travel / accmmodation costs)
students & teachers are less bound by time and space
Technology and Work
automated processes
automated manufacturing
automated customer services
high-tech computer systems
computerised filing / administrative systems
huge databases
intranet system / internal emailing
Disadvantages
has made some jobs redundant
gives customers less personal service
requires staff to be technically skilled
may cause security issues /files may be lost
requires a lot of investment
breakdowns in the system may cause severe problems
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Sample questions with answer
What age group do you think is interested more in mobile phones? Why?
Interested? I guess it would be younger people probably late teens to late twenties who would be
most interested in mobile phones. While people of all age groups use them, I believe that
younger people pay more attention to the latest features and apps that smartphones come with
and older people just use them for calling or texting without thinking so much about if they have
all the latest features or apps loaded.
Do you think the technology will make international travel unnecessary? Why?
Yes and no. It might someday make international business travel less necessary or common than
it is at the moment, because there are so many business internet services and applications
available these days, but I don’t think that technology will replace what people like about
traveling to another country when they are on vacation. That whole experience of seeing and
experiencing a different place and culture is very difficult to replicate using only technology.
Do you think translation applications on mobiles will make learning another language
unnecessary?
They might, but it’s probably more likely that we will learn to use more languages naturally in
the future as we integrate more and more with other people from different places. We may never
become perfect at speaking all the languages, but we might become competent at speaking five
or six different languages, those of the people we interact with on a regular basis either for work
or pleasure. Translation apps on mobile phones would probably work well in situations where
you have no idea of the language and need simple instructions and directions, maybe if you are
visiting a country for a few days only – then a simultaneous translation app on your phone might
be extremely useful.
What do you prefer, using maps or asking people for directions? Why?
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I don’t have a problem asking for directions and most people seem to be happy to help you find a
place. Overall, I think it’s quicker just to ask someone than try and navigate around a strange
place on your own only using a map.
Do you often use computers?
Yes, I do, very often, in fact every day I use my laptop. I use it for studying, researching,
entertainment and also for shopping sometimes.
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learning a life skill or work skill, becasue when they grow up and become adults and start
working many of them , if they work in an office or simialr environemnt, will spend many hours
using comuters to do their work - so overall, I think it's only natural that children spend quite a
lot of time with computers. I really don't think there are any serious negative effects caused by
computers which apply specifically for children.
How do you think parents could minimize (or avoid) the negative effects of computers on their
children?
Okay,so if parents are convinced that their child is spending too much time using a computer -
then they could always try and put a limit on the number of hours their child uses the computer
each week. They could also make sure that their child is involved in other activities outside,
maybe playing sports and things like that. It's good to have a balance of activities - things you
can do alone and also with other people.
People use the internet for communication, education, games, movies, news, and information.
I usually use the internet to communicate with my friends and family. I also use the internet to
watch and download movies.
Yes, I agree with you. I think that internet is gaining popularity day by day. I personally believe
that internet is more convenient. For instance, if I want to watch a program on internet then I can
watch it at anytime. But if I want to watch a program on TV then I will have to wait for it.
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Question bank
1. What modern technological devices are most common in your country?
2. Do you think modern technology is useful?
3. Do you think people rely too much on technology?
4. Do you think men and women view technological devices differently?
5. Why do you think people spend so much money buying the latest devices?
6. What technology or equipment is used in most workplaces nowadays?
7. Does technology help workers, or does it make their lives more difficult?
8. What effect does new technology have on employment?
9. What is your opinion about technology?1
10. What is some new technology?2
11. For modern technology, I think that...
12. What is some old technology?3
13. What are the pros and cons of technology?4
14. What is a new gadget you want to see invented?5
15. Is there a current gadget that you would like to buy?6
16. How has the internet changed the world?7
17. Is it better to have no technology?8
18. How has technology changed in the last 5-25 years?9
19. How will it change in the next 5-25 years?
Computer-using habits
Computer usage
Value of computers
Have computers changed (influenced) your life in any way? (If yes, how?)
Are computers used much in your country?
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Do you think computers are useful (or important) in everyday life? (How?)
Do you find computers very useful in your everyday life?
What role do computers play in modern life?
Do you think computers are important in everyday life?
How are computers useful to people?
What do you think are the benefits of (using) a computer?
Do you think computers have changed our lives for the better? (How? Compare today & our
lives in pre-computer times.)
Do you think a computer can give you better access to knowledge?
Do you think there there are any disadvantages (or, drawbacks) to using computers?
Computers are now used a lot in education. What do you think of this?
In your country, when do children at school use a computer?
Computers are now used a lot in the education of children. What do you think are the
advantages of this? Do you think computers are good or bad for children?
Do you think it's a good or a bad thing to teach children how to use a computer?
Computer games
Do you think computers are perfect now or do they still need to be improved?
Do you think computers help society?
Do you think computers are bad for health?
How do you think computers have changed the world?
Good things about mobile / cellular / cell phones
They are the most popular type of gadget in the world today
The way we communicate has been revolutionized by cellular phones
We can stay in contact with everyone no matter where we are
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They allow users to communicate by text messages, making calls,and sending emails
Mobile phones provide easy access to the Internet and users can also take photos and listen to
music all on one gadget
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SAMPLE TEST
what it is
what you can do with it
how often you use it
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