Chapter 12: The Marketing Mix: Product
Chapter 12: The Marketing Mix: Product
Chapter 12: The Marketing Mix: Product
1. Consumer goods: are goods which are consumed by people; e.g. food or furniture
2. Consumer services: are services that are produced for people; e.g. hairdressing or
education
3. Producer goods: are goods that are produced for other businesses to use. They help
with the production process; e.g. lorries or machinery
4. Producer services: are services that are produced to help other businesses; e.g.
insurance or banking
Categorizing the type of the product will help in deciding how the product will be developed
and marketed. Promotion of a producer good will be quite different from promotion of a
consumer good.
Product development
Product development goes through the following process:
generate ideas
decide if the company will be able to sell enough for the product to be a success
develop a prototype
launch the product in one part of the country to test the market
1. USP: is the special feature of a product that differentiates it from the products of
competitors
2. Diversification of the business
3. Expansion into new markets
4. Expansion into the existing markets
Brand names are usually rely on advertising to make consumers aware of the qualities
of the product and try to persuade them to buy it.
Brand names are usually perceived by consumers as being of higher quality than
unbranded ones.
Brands have an assured standard quality that makes consumers confident in buying
branded products. This also may lead to consumer loyalty; which keeps the customer
buying the same brand of a product instead of trying to buy similar products.
Brands will have a whole brand image; is an image or identity given to a product which
gives it a personality of its own and distinguishes it from its competitors’ brands.
1. Has to be suitable for the product to be put in to give protection and not allow it to
spoil. It also has to allow the product to be used easily. It Should also allow it to be
transported easily without any damages.
2. It is also used for promoting the product. It has to appeal to the consumer and reinforce
the brand image.
3. The labels on products sometimes have to carry vital information about the product;
legal requirement.
The exact length of the life cycle, in terms of time, varies from one product to another.
Usually it is affected by the type of product. For example, new developments in
technology will make original product obsolete and their life cycle will come to a quick
end as new products are purchased in preference to old technology. In contrast,
products like CoCa Cola have a very long life cycle.
Knowledge of the stage in which a product is in will help in marketing decisions.
A typical cycle for a product is as follows: