Form No.

3406-747 Rev A
Power Max®
Heavy Duty 928 OHXE Snowthrower
Power Max® Heavy Duty 1028 OHXE Snowthrower
Model No. 38801—Serial No. 400010798 and Up
Model No. 38802—Serial No. 400010798 and Up

Operator's Manual

Introduction
WARNING
CALIFORNIA
Proposition 65 Warning
This product contains a chemical or chemicals
known to the State of California to cause cancer,
birth defects, or reproductive harm.
The engine exhaust from this product
contains chemicals known to the State of Figure 1
California to cause cancer, birth defects,
or other reproductive harm. 1. Model and serial number location

This machine is intended to be used by residential

homeowners or professional, hired operators. It is Model No.
designed for removing snow from paved surfaces, such
as driveways and sidewalks, and other surfaces for
Serial No.
traffic on residential or commercial properties. It is not
designed for removing materials other than snow, nor is
a model with a pivoting scraper designed for clearing off This manual identifies potential hazards and has safety
gravel surfaces. messages identified by the safety-alert symbol (Figure 2),
which signals a hazard that may cause serious injury or death
Read this information carefully to learn how to operate and
if you do not follow the recommended precautions.
maintain your machine properly and to avoid injury and
machine damage. You are responsible for operating the
machine properly and safely.
You may contact Toro directly at www.Toro.com for machine
and accessory information, help finding a dealer, or to register Figure 2
your machine. 1. Safety-alert symbol

Whenever you need service, genuine Toro parts, or additional

information, contact an Authorized Service Dealer or Toro This manual uses 2 words to highlight information.
Customer Service and have the model and serial numbers of Important calls attention to special mechanical information
your machine ready. Figure 1 identifies the location of the and Note emphasizes general information worthy of special
model and serial numbers on the machine. Write the numbers attention.
in the space provided.

© 2016—The Toro® Company Register at www.Toro.com. Original Instructions (EN)

8111 Lyndale Avenue South Printed in the USA
Bloomington, MN 55420 All Rights Reserved *3406-747* A
Important: If you are using this machine above 1500 m Filling the Fuel Tank ...............................................12
(5,000 ft) for a continuous period, ensure that the High During Operation .....................................................12
Altitude Kit has been installed so that the engine meets Safety....................................................................12
CARB/EPA emission regulations. The High Altitude Starting the Engine .................................................13
Kit increases engine performance while preventing Shutting Off the Engine ..........................................15
spark-plug fouling, hard starting, and increased Operating the Handwarmers....................................16
emissions. Once you have installed the kit, attach Operating the Traction Drive ...................................16
the high-altitude label next to the serial decal on the Using the Wheel-Clutch Levers ................................16
machine. Contact any Authorized Toro Service Dealer Operating the Speed Selector ...................................17
to obtain the proper High Altitude Kit and high-altitude Operating the Auger/Impeller Drive.........................17
label for your machine. To locate a dealer convenient to Operating the Quick Stick®.....................................17
you, access our website at www.Toro.com or contact our Unclogging the Discharge Chute ..............................18
Toro Customer Care Department at the number(s) listed Operating Tips ......................................................18
in your Emission Control Warranty Statement. After Operation ........................................................19
Remove the kit from the engine and restore the engine Safety....................................................................19
to its original factory configuration when running the Preventing Freeze-up after Use.................................19
engine under 1500 m (5,000 ft). Do not operate an engine Maintenance .................................................................20
that has been converted for high-altitude use at lower Recommended Maintenance Schedule(s) ......................20
altitudes; otherwise, you could overheat and damage Maintenance Safety.................................................20
the engine. Preparing for Maintenance.......................................20
Checking the Engine-Oil Level.................................21
If you are unsure whether or not your machine has been
Checking and Adjusting the Skids and
converted for high-altitude use, look for the following
Scraper ..............................................................21
label (Figure 3).
Checking and Adjusting the Traction Cable ................21
Checking and Adjusting the Auger/Impeller
Cable ................................................................22
Checking the Auger-Gearbox-Oil Level .....................23
Changing the Engine Oil .........................................23
Lubricating the Hex Shaft ........................................24
Replacing the Spark Plug .........................................24
Adjusting the Discharge-Chute Latch ........................25
Figure 3 Replacing the Drive Belts.........................................26
Replacing the Headlight Bulb ...................................26
Storage ........................................................................27
This spark ignition system complies with Canadian ICES-002. Preparing the Machine for Storage ............................27
Removing the Machine from Storage.........................27
Troubleshooting ...........................................................28

Contents
Introduction .................................................................. 1
Safety ........................................................................... 3
Safety and Instructional Decals ................................. 3
Setup ............................................................................ 5
1 Installing the Upper Handle.................................... 6
2 Installing the Wheel-Clutch-Cable Ends ................... 6
3 Installing the Traction-Control Linkage.................... 7
4 Installing the Chute-Control Rod ............................ 8
5 Connecting the Headlight and Handwarmer Wire
to the Engine ...................................................... 9
6 Checking the Engine-Oil Level ..............................10
7 Checking the Tire Pressure ....................................10
8 Checking the Skids and Scraper ..............................10
9 Checking the Operation of the Traction
Drive ................................................................10
Product Overview .........................................................11
Operation ....................................................................12
Before Operation ......................................................12
Safety....................................................................12

2
Safety • Keep clear of any discharge opening. Keep bystanders a
safe distance away from the machine.
This machine meets or complies with ANSI B71.3 • Keep children out of the operating area. Never allow
specifications in effect at the time of production. children to operate the machine.
• Read and understand the contents of this Operator’s • Shut off the engine before unclogging, servicing, or
Manual before you start the engine. Ensure that everyone fueling the machine.
using this product knows how to use the product and
understands the warnings. You can find additional items of safety information in their
respective sections throughout this manual.
• Do not put your hands or feet near moving components
on the machine.
• Do not operate machine without all guards and other
safety protective devices in place and working on the
machine.

Safety and Instructional Decals

Safety and instruction decals are located near areas of potential danger. Replace damaged or
missing decals.

107-3040
1. Cutting dismemberment, impeller and cutting
dismemberment, auger hazards—keep bystanders a safe
distance away from the snowthrower.

106-4525
Order Part No. 112-6633
1. Fast 3. Slow
2. Forward speeds 4. Reverse speeds

112-6625
Order Part No. 112-6629
1. Cutting/dismemberment hazard, impeller—do not place
your hand in the chute; shut off the engine before leaving
the operator's position; use the tool to clear the chute.

3
 1 2

x3

3 4

125-1102
1. Engine shut off 3. Variable speed control
5 2. Slow 4. Fast

120-9805

120-9805
1. Insert the key.
2. Prime the engine 3 times.
3. Engage the choke.
4. Pull the starter cord.
5. Once the engine is running, disengage the choke.

127-5991
1. Left turn control 4. Cutting/dismemberment hazard, 7. Auger/impeller drive—squeeze the
impeller—do not place your hand in lever to engage; release the lever to
the chute; shut off the engine before disengage.
leaving the operator's position; use the
tool to clear the chute.
2. Traction drive—squeeze the lever to 5. Cutting/dismemberment hazard, 8. Right turn control
engage; release the lever to disengage. impeller—keep away from moving
parts; remove the ignition key and read
the instructions before servicing or
performing maintenance.
3. Warning—read the Operator's Manual. 6. Thrown object hazard—keep 9. Handwarmer controls
bystanders a safe distance away from
the snowthrower.

4
Setup
Loose Parts
Use the chart below to verify that all parts have been shipped.

Procedure Description Qty. Use

Handle bolt 4
1 Curved washer
Locknut
4
4
Install the upper handle.

2 No parts required – Install the wheel-clutch-cable ends.

3 No parts required – Install the traction-control linkage.

Carriage bolt 2
4 Locknut 2
Install the chute-control rod.

Connect the headlight and handwarmer

5 No parts required –
wire to the engine.

6 No parts required – Check the engine-oil level.

7 No parts required – Check the tire pressure.

8 No parts required – Check the skids and scraper.

9 No parts required – Check the operation of the traction drive.

5
 1
Installing the Upper Handle
Parts needed for this procedure:
4 Handle bolt
4 Curved washer
4 Locknut

Procedure
Figure 5
Note: Do not remove the rubber band on the cables until
you have installed the upper handle.
1. Lift and rotate the upper handle and position it over

2
the lower handle (Figure 4).
Important: Route the cables attached to the
Quick Stick inside the upper handle legs and
ensure that the cables and the wire for the
headlight are not pinched between the handle
Installing the
sections. Wheel-Clutch-Cable Ends
No Parts Required

Procedure
1. Unwrap the cable ends from the lower handle (Figure
6).

Figure 4
1. Cables

2. Secure the upper handle with 4 handle bolts, 4 curved

washers, and 4 locknuts from the loose-parts bag
(Figure 5).
Figure 6

2. Route either the left or right cable end over the lower
handle and insert the cable end into the hole in the
corresponding wheel-clutch lever (Figure 7).

6
 Figure 10

Figure 7
1. Wheel-clutch lever
Note: The gap should be approximately the thickness
of a pencil (6 mm or 1/4 inch). If it is greater, loosen
the cable clamp nut, slide the cable jacket up slightly,
3. Remove the nut and washer from the handle, attach tighten the cable clamp nut, and check the gap again.
the cable clamp on the cable to the handle, install the
6. Repeat steps 2 through 5 for the other cable.
washer and the nut, and tighten the nut by hand (Figure
8).

3
Installing the Traction-Control
Linkage
No Parts Required

Figure 8
Procedure
1. Cable clamp (2)
1. Remove the hairpin cotter and washer from the lower
end of the speed-control rod and insert the lower end
Important: Ensure that the curved side of the of the rod into the lower link arm so that the bent end
cable clamp is against the handle and that the of the speed-control rod faces rearward (Figure 11).
cable is routed below the clamp bolt. The cable
must be in a straight line from the cable clamp
to the point where it attaches to the wheel-clutch
lever.
4. Pull the cable jacket down gently until the wheel-clutch
lever is down and the slack is out of the cable, then
tighten the cable-clamp nut securely (Figure 9).

Figure 11

2. Secure the lower end of the speed-control rod with the

washer and hairpin cotter that you previously removed.
Figure 9
3. Remove the hairpin cotter and the outer washer from
the trunnion on the upper end of the speed-control
rod (Figure 12).
5. Squeeze the lever fully, then check the gap between the
bottom of the handle and the wheel-clutch-lever end
(Figure 10).

7
 Note: For easier installation, look down through the
opening in the speed selector (Figure 14).

Figure 12 Figure 14

1. Speed-selector lever 3. Inner washer 1. Speed selector

2. Trunnion 4. Outer washer

4
Note: To make installation easier, leave the flat washer
on the trunnion (Figure 12).
4. Shift the speed-selector lever into Position R2.
5. Rotate the lower link arm fully upward Installing the Chute-Control
(counterclockwise) as shown in Figure 13.
Rod
Parts needed for this procedure:
2 Carriage bolt
2 Locknut

Procedure
Figure 13 1. Unwrap the Quick Stick and rotate it so that it is
upright and in the center.

6. Lift up the speed-control rod and insert the trunnion 2. Hold the blue trigger cap down and pull the lever fully
into the hole in the speed-selector lever (Figure 12). rearward.

Note: If the trunnion does not fit into the hole Note: The discharge chute and deflector should face
when you lift up on the speed-control rod, rotate the forward. If they do not, hold the blue trigger cap
trunnion upward or downward on the speed-control down (but do not move the Quick Stick) and rotate the
rod until it fits. discharge chute until they do.

7. Secure the trunnion and upper end of the speed control 3. Align the flattened back end of the long chute-control
rod with the outer washer and the hairpin cotter that rod with the flattened front end of the short rod
you previously removed. that extends from the control panel so that they nest
together (Figure 15).

8
 7. Hold the blue trigger cap down and rotate the Quick
Stick in a circle to ensure that the chute and deflector
operate smoothly.

5
Connecting the Headlight
g018656
and Handwarmer Wire to the
Figure 15
Engine
1. Short rod 2. Long chute-control rod

No Parts Required
4. Insert the front end of the rod into the opening in
the back of the chute-gear cover until it slides into the
chute gear (Figure 16).
Procedure
Plug a connector into the starter wire and another into the
ground (Figure 18).
Note: The pigtails are color-coded.

Figure 16

5. Align the holes in the nested ends of the rods and

insert 2 carriage bolts (in the loose-parts bag) through
the short rod from the left side of the machine (from
the operating position). Figure 18

6. Insert the cable clip that supports the deflector cable 1. Starter-wire connector 2. Ground connector
onto the forward carriage bolt, and secure the carriage
bolts with locknuts from the loose-parts bag (Figure
17).

g018657

Figure 17
1. Cable clip 2. Deflector cable

9
 6 9
Checking the Engine-Oil Level Checking the Operation of the
Traction Drive
No Parts Required
No Parts Required
Procedure
Note: Your machine comes with oil in the engine
Procedure
crankcase. Before starting the engine, check the oil level
and add oil if necessary. CAUTION
Refer to Checking the Engine-Oil Level (page 21). If the traction drive is not properly adjusted, the
machine may move in the direction opposite of
what you intended, causing injury and/or property

7
damage.
Carefully check the traction drive and adjust it
properly, if necessary.
Checking the Tire Pressure 1. Start the engine; refer to Starting the Engine (page 13).
2. Move the speed selector to Position R1; refer to
No Parts Required Operating the Speed Selector (page 17).
3. Squeeze the left (traction) lever to the handgrip (Figure
Procedure 19).
The tires are overinflated at the factory for shipping. Reduce
the pressure equally in both tires to between 116 and 137
kPa (17 and 20 psi).

8
Checking the Skids and Figure 19
Scraper
The machine should move rearward. If the machine
No Parts Required does not move or moves forward, complete the
following:
Procedure A. Release the traction lever and shut off the engine.
Refer to Checking and Adjusting the Skids and Scraper (page B. Disconnect the trunnion from the speed-selector
21). lever (Figure 12).
C. Turn the trunnion downward (clockwise) on the
speed-control rod (Figure 12).
D. Connect the trunnion to the speed-selector lever
(Figure 12).
4. Release the traction lever.
5. Move the speed selector to the Position F1; refer to
Operating the Speed Selector (page 17).
6. Squeeze the left (traction) lever to the handgrip (Figure
19).

10
 The machine should move forward. If the machine
does not move or moves rearward, complete the Product Overview
following:
A. Release the traction lever and shut off the engine.
B. Disconnect the trunnion from the speed-selector
lever (Figure 12).
C. Turn the trunnion upward (counterclockwise) on
the speed-control rod (Figure 12).
D. Connect the trunnion to the speed-selector lever
(Figure 12).
7. If you made any adjustments, repeat this procedure
until no adjustments are required.
Important: If the machine moves when the traction
lever is in the released position, check the traction cable;
refer to Checking and Adjusting the Traction Cable
(page 21) or take the machine to an Authorized Service
Dealer for service.

G016495

Figure 20
1. Handgrip (2) 10. Scraper
2. Auger/impeller lever 11. Auger
3. Speed-selector lever 12. Skid (2)
4. Quick Stick® 13. Electric-start button
discharge-chute control
5. Traction lever 14. Electric-start plug-in
6. Fuel-tank cap 15. Snow-cleanout tool
7. Oil-fill tube/dipstick 16. Headlight
8. Chute deflector 17. Wheel-clutch lever (2)
9. Discharge chute

1 5
2
6
ST OP

3
4 7

G016500

Figure 21
1. Primer 5. Throttle
2. Ignition switch 6. Oil-drain plug
3. Choke 7. Recoil-start handle
4. Fuel-shutoff valve

11
 Figure 22
1. Snow-cleanout tool (attached to the handle)

Operation
Before Operation
Safety
• Use extension cords and receptacles as specified by
the manufacturer for all machines with electric-starting
g01881 1
motors.
Figure 23
• Do not operate the machine without wearing adequate
winter garments. Avoid loose-fitting clothing that can get 1. Do not fill above the bottom of the fuel-tank neck.
caught in moving parts. Wear substantial, slip-resistant
footwear that will improve footing on slippery surfaces.
• Always wear safety glasses or eye protection during
operation or while performing an adjustment or repair to During Operation
protect your eyes from foreign objects that the machine
may throw.
Safety
• Thoroughly inspect the area where you will use the
• Rotating auger blades can injure fingers or hands.
machine and remove all doormats, sleds, boards, wires,
Stay behind the handles and away from the discharge
and other foreign objects.
opening while operating the machine. Keep your face,
• If a shield, safety device, or decal is damaged, illegible, or hands, feet, and any other part of your body or
lost, repair or replace it before beginning operation. Also, clothing away from moving or rotating parts.
tighten any loose fasteners.
• Never direct the discharge toward people or areas where
property damage can occur.
Filling the Fuel Tank • Exercise caution to avoid slipping or falling. Always be
• For best results, use only clean, fresh, unleaded gasoline sure of your footing, and keep a firm hold on the handles.
with an octane rating of 87 or higher ((R+M)/2 rating Walk; never run.
method). • Exercise extreme caution when operating on slopes.
• Oxygenated fuel with up to 10% ethanol or 15% MTBE • Never operate the machine without good visibility or
by volume is acceptable. light.
• Do not use ethanol blends of gasoline (such as E15 • Look behind and use care when backing up with the
or E85) with more than 10% ethanol by volume. machine.
Performance problems and/or engine damage may result
which may not be covered under warranty. • When not actively clearing snow, disengage power to the
rotor blades.
• Do not use gasoline containing methanol.
• Use extension cords and receptacles as specified by
• Do not store fuel either in the fuel tank or fuel containers the manufacturer for all machines with electric-starting
over the winter unless you use a fuel stabilizer. motors.
• Do not add oil to gasoline. • Do not attempt to clear snow from a gravel or crushed
rock surface. This product is intended for use only on
Important: To reduce starting problems, add fuel
paved surfaces.
stabilizer to the fuel all season, mixing it with gasoline
less than 30 days old. • Do not use the machine on a roof.

12
• Never attempt to make any adjustments while the engine
is running (except when specifically recommended by
Starting the Engine
manufacturer). 1. Check the engine-oil level; refer to 6 Checking the
Engine-Oil Level (page 10).
• Stay alert for hidden hazards or traffic.
2. Turn the fuel-shutoff valve 1/4 turn counterclockwise
• After striking a foreign object, shut off the engine, to open it (Figure 24).
remove the ignition key, thoroughly inspect the machine
for any damage, and repair the damage before starting
and operating the machine.
• If the machine should start to vibrate abnormally, shut off
the engine and check immediately for the cause.
• Do not run the engine indoors, except when starting
the engine and for transporting the machine in or out
of the building. Open the outside doors; exhaust fumes
are dangerous.
• Do not overload the machine capacity by attempting to
clear snow at too fast a rate.
• Never touch a hot engine or muffler.
• Thoroughly inspect the electrical cord before plugging
it into a power source. If the cord is damaged, do not
use it to start the machine. Replace the damaged cord
immediately. Unplug the power cord whenever you are
not starting the machine.

G016512

Figure 24

3. Insert the ignition key all the way in (Figure 25).

G016498

Figure 25
1. Ignition key

13
4. Firmly push in the primer with your thumb as indicated 5. Move the choke to the CHOKE position (Figure 27).
by the table below, holding the primer in for a second
before releasing it each time (Figure 26).
Temperature Suggested Number of
Primes
Above -18°C (0°F) 3
-23°C to -18°C (-10°F to 0°F) 4
Below -23°C (-10°F) 6

G016501

Figure 27

6. Move the throttle to the FAST position (Figure 28).

g037221

Figure 26

STOP

G016504
Figure 28

7. Start the machine by pulling the recoil-start handle or

pressing the electric-start button (Figure 29).

14
 Shutting Off the Engine
1. Move the throttle to the SLOW position, and then to
the STOP position (Figure 30) to shut off the engine.
You can also shut off the engine by pulling the ignition
key outward to the middle position.

g019055
STOP

Figure 29
1. Electric-start button 3. Recoil-start handle
2. Electric-start plug-in

To use the electric starter (electric start only), connect a

power cord to the electric-start plug-in first and then
G016505
to a ground fault circuit interrupter (GFCI) power Figure 30
outlet. Use only a UL-listed, 16-gauge power cord
recommended for outdoor use that is not longer than
15 m (50 ft).
2. Wait for all moving parts to stop before leaving the
Important: Do not use a worn or damaged power operating position.
cord. 3. Remove the ignition key to prevent accidental starting.
4. Close the fuel-shutoff valve by rotating it clockwise
WARNING (Figure 31).
The electrical cord can become damaged,
causing a shock or fire.
Thoroughly inspect the electrical cord before
using the machine. If the cord is damaged,
do not operate the machine. Replace or repair
the damaged cord immediately. Contact an
Authorized Service Dealer for assistance.

Important: To prevent damaging the electric

starter, run it in short cycles (5 seconds on,
5 seconds off), no more than 10 times. If the
engine still does not start, take the machine to an
Authorized Service Dealer for service.
8. Disconnect the power cord from the power outlet first
and then from the machine (electric start only).
9. Allow the engine to warm up; gradually move the
choke toward the RUN position. Wait for the engine to
run smoothly before each choke adjustment.
G016499
CAUTION Figure 31
If you leave the machine plugged into a power
outlet, someone can inadvertently start the machine
and injure people or damage property. 5. Pull the recoil-start handle 3 or 4 times.
Unplug the power cord whenever you are not Note: This helps prevent the recoil starter from
starting the machine. freezing up.

15
Operating the Handwarmers
Operate the handwarmers as follows:
• Flip the switch to the ON position to turn on the
handwarmers.
• Flip the switch to the OFF position to turn off the
handwarmers.

Figure 33

2. To stop the traction drive, release the traction lever.

Using the Wheel-Clutch Levers

The wheel-clutch levers allow you to momentarily disengage
the drive to 1 or both wheels with the traction-drive lever still
engaged. This enables you to turn and maneuver the machine
easily.
Note: Holding down the traction lever against the handle
Figure 32 engages the traction drive to both wheels.
1. On/off switch 3. OFF position To turn the machine to the right, lift up the right wheel-clutch
2. ON position lever and squeeze it toward the handle (Figure 34).

Operating the Traction Drive

CAUTION
If the traction drive is not properly adjusted, the
machine may move in the direction opposite of
what you intended, causing injury and/or property Figure 34
damage.
Carefully check the traction drive and adjust it Note: This disengages the drive to the right wheel while
properly, if necessary; refer to 9 Checking the the left wheel continues driving, and the machine turns to
Operation of the Traction Drive (page 10) for more the right.
information.
Note: Similarly, squeezing the left wheel-clutch lever turns
Important: If the machine moves when the traction the machine to the left.
lever is in the released position, check the traction cable; When you complete the turn, release the wheel-clutch lever,
refer to Checking and Adjusting the Traction Cable and the drive re-engages both wheels (Figure 35).
(page 21) or take the machine to an Authorized Service
Dealer for service.
1. To engage the traction drive, squeeze the left (traction)
lever to the handgrip (Figure 33).

Figure 35

16
Momentarily squeezing and releasing the left or right WARNING
wheel-clutch lever also allows for steering adjustments to keep
the machine going in a straight line, especially in deep snow. If the auger and impeller continue to rotate
when you release the auger/impeller lever, you
Squeezing both wheel-clutch levers simultaneously disengages
could seriously injure yourself or others.
the drive to both wheels. This enables you to manually move
the machine backward without stopping to shift it into a Do not operate the machine. Take it to an
reverse gear. It also allows you to maneuver and transport the Authorized Service Dealer for service.
machine more easily when the engine is not running.
Operating the Quick Stick®
Operating the Speed Selector Hold the blue trigger cap down to use the Quick Stick to
The speed selector has 6 forward and 2 reverse gears. move the discharge chute and the chute deflector. Release the
To change speeds, release the traction lever and shift the trigger cap to lock the discharge chute and chute deflector
speed-selector lever to the desired position (Figure 36). The into position (Figure 38).
lever locks in a notch at each speed selection.

Figure 36
Figure 38

Operating the Auger/Impeller

Drive Moving the Discharge Chute
1. To engage the auger/impeller drive, squeeze the right Hold the blue trigger cap down and move the Quick Stick
(auger/impeller) lever to the handgrip (Figure 37). to the left to move the discharge chute to the left; move the
Quick Stick to the right to move the discharge chute to the
right (Figure 39).

Figure 37

2. To stop the auger and impeller, release the right lever.

Important: When you engage both the
auger/impeller lever and the traction lever, the
traction lever locks the auger/impeller lever down,
freeing your right hand. To release both levers,
simply release the left (traction) lever.
3. If the auger and impeller continue to rotate when you
release the auger/impeller lever, do not operate the Figure 39
machine. Check the auger/impeller cable; refer to
Checking and Adjusting the Auger/Impeller Cable
(page 22) and adjust it if necessary. Otherwise, take the • If the chute does not move, refer to Adjusting the
machine to an Authorized Dealer for service. Discharge-Chute Latch (page 25).

17
• If the chute does not turn as far to the left as it does to the
right, ensure that the cable is routed to the inside of the
Operating Tips
handles. Refer to 1 Installing the Upper Handle (page 6).
DANGER
• If the chute does not lock into place when you release
the trigger cap, refer to Adjusting the Discharge-Chute When the machine is in operation, the impeller and
Latch (page 25). auger can rotate and cut off or injure hands and feet.
• Before adjusting, cleaning, inspecting,
Moving the Chute Deflector troubleshooting, or repairing the machine, shut
off the engine and wait for all moving parts
Hold the blue trigger cap down and move the Quick Stick
forward to lower the chute deflector; move it rearward to raise to stop. Disconnect the wire from the spark
the chute deflector (Figure 40). plug and keep it away from the plug to prevent
someone from accidentally starting the engine.
• Remove an obstruction from the discharge
chute; refer to Unclogging the Discharge Chute
(page 18). If necessary, use the snow-cleanout
tool, not your hands, to remove an obstruction
from the discharge chute.
• Stay behind the handles and away from the
discharge opening while operating the machine.
• Keep face, hands, feet, and any other part of
your body or clothing away from concealed,
moving, or rotating parts.
Figure 40

WARNING
Unclogging the Discharge The impeller can throw stones, toys, and other
foreign objects and cause serious personal injury to
Chute you or bystanders.
WARNING • Keep the area to be cleared free of all objects
that the augers could pick up and throw.
If the auger/impeller is running but there is no
snow coming out of the discharge chute, the • Keep all children and pets away from the area
discharge chute may be clogged. of operation.
Never use your hands to clear a clogged discharge • Always set the throttle to the FAST position when
chute. This could result in personal injury. throwing snow.
• To unclog the discharge chute, stay in the operating • If the engine slows down under a load or the wheels slip,
position and release the left (traction) lever. While shift the machine into a lower gear.
running the auger/impeller, push down on the handles to • If the front of the machine rides up, shift the machine
raise the front of the machine a few centimeters (inches) into a lower gear. If the front continues to ride up, lift
off the pavement. Then lift the handles quickly to bump up the handles.
the front of the machine on the pavement. Repeat if
necessary until a stream of snow comes out the discharge
chute.
• If you cannot unclog the discharge chute by bumping
the front of the machine, shut off the engine, wait for
all moving parts to stop, and use the snow-cleanout
tool; never use your hand.
Important: Unclogging the discharge chute by
bumping the front of the machine on the pavement
may cause the skids to move. Adjust the skids and
tighten the skid bolts securely.

18
After Operation
Safety
• Never store the machine with fuel in the fuel tank inside a
building where ignition sources are present, such as hot
water heaters, space heaters, or clothes dryers. Allow the
engine to cool before storing in any enclosure.
• When storing the machine for more than 30 days, refer to
Storage (page 27) for important details.

Preventing Freeze-up after Use

• In snowy and cold conditions, some controls and moving
parts may freeze. Do not use excessive force when
trying to operate frozen controls. If you have difficulty
operating any control or part, start the engine and let it
run for a few minutes.
• After using the machine, let the engine run for a few
minutes to prevent moving parts from freezing. Engage
the auger/impeller to clear any remaining snow from
inside the housing. Rotate the Quick Stick to prevent it
from freezing. Shut off the engine, wait for all moving
parts to stop, and remove all ice and snow from the
machine.
• With the engine off, pull the recoil-start handle several
times and push the electric-start button once to prevent
the recoil starter and electric starter from freezing up.

19
Maintenance
Note: Determine the left and right sides of the machine from the normal operating position.

Recommended Maintenance Schedule(s)

Maintenance Service
Maintenance Procedure
Interval
• Inspect the traction cable and adjust it if necessary.
After the first 2 hours • Inspect the auger/impeller cable and adjust it if necessary.
After the first 5 hours • Change the engine oil.

Before each use or daily • Check the engine-oil level and add oil if necessary.
• Change the engine oil. Change the engine oil every 25 operating hours when
Every 50 hours operating the engine under a heavy load.
Every 100 hours • Replace the spark plug.
• Check the skids and scraper and adjust them if necessary.
• Inspect the traction cable and adjust or replace it if necessary.
Yearly • Inspect the auger/impeller cable and adjust or replace it if necessary.
• Check the auger-gearbox oil and add oil if necessary.
• Lubricate the hex shaft.
• Check the air pressure in the tires and inflate them to 116 to 137 kPa (17 to 20 psi).
• Run the engine to dry out the fuel tank and the carburetor at the end of the season.
Yearly or before storage • Have an Authorized Service Dealer inspect and replace the traction drive belt and/or
the auger/impeller drive belt, if necessary.

Important: You can find more information about maintaining and servicing your machine at www.Toro.com.

Maintenance Safety
Read the following safety precautions before performing any
maintenance on the machine:
• Before performing any maintenance, service, or
adjustment, shut off the engine and remove the key. If
major repairs are ever needed, contact an Authorized
Service Dealer.
• Check all fasteners at frequent intervals for proper
tightness to ensure that the machine is in safe working
condition.
• Maintain or replace safety and instruction labels, as
necessary.
• Do not change the governor settings on the engine.
• Purchase only genuine Toro replacement parts and
accessories.

Preparing for Maintenance

1. Move the machine to a level surface.
2. Shut off the engine and wait for all moving parts to
stop.
3. Disconnect the spark-plug wire. Refer to Replacing
the Spark Plug (page 24).

20
Checking the Engine-Oil Level
Service Interval: Before each use or daily—Check the
engine-oil level and add oil if necessary.
1. Remove the dipstick, wipe it clean, then fully install
the dipstick.
2. Remove the dipstick and check the oil level (Figure 41).
If the oil level is below the Add mark on the dipstick, Figure 42
add oil. Refer to Changing the Engine Oil (page 23).
1. 1.3 cm (1/2 inch)

3. Support the side plates so that they are at least 1.3 cm

(1/2 inch) above a level surface.
1
Important: The auger blades must be supported
above the ground by the skids.
2
4. Ensure that the scraper is 3 mm (1/8 inch) above and
parallel to a level surface.
Note: If the pavement is cracked, rough, or uneven,
adjust the skids to raise the scraper. For gravel surfaces,
adjust the skids further down to prevent the machine
from picking up rocks.
5. Move the skids down until they are even with the
ground.
6. Firmly tighten the nuts that secure both skids to the
G016497
auger sides.
Figure 41 Note: To quickly adjust the skids if they loosen,
support the scraper 3 mm (1/8 inch) off the pavement,
1. Full 2. Add oil
then adjust the skids down to the pavement.
Note: If the skids become excessively worn, you can
turn them over and set the unused side toward the
Checking and Adjusting the pavement.
Skids and Scraper
Service Interval: Yearly—Check the skids and scraper and Checking and Adjusting the
adjust them if necessary.
Traction Cable
Check the skids to ensure that the auger does not contact
Service Interval: After the first 2 hours—Inspect the
the paved or gravel surface. Adjust the skids as needed to
traction cable and adjust it if necessary.
compensate for wear.
Yearly—Inspect the traction cable and adjust or
1. Check the tire pressure; refer to 7 Checking the Tire
replace it if necessary.
Pressure (page 10).
2. Loosen the nuts that secure both skids to the auger If the machine does not drive in the forward or reverse speeds
sides until the skids slide up and down easily (Figure or it drives when you release the traction lever, adjust the
42). traction cable.
With the traction lever disengaged, check the pin in the
elongated slot in the left side of the machine above the tire.
There should be a gap of 1 to 1.5 mm (1/32 to 1/16 inch)
from the front of the slot to the front edge of the pin (Figure
43).

21
 Figure 45
Figure 43
1. Pin
2. 1 to 1.5 mm (1/32 to 1/16 inch) 3. With the auger/impeller lever disengaged, ensure that
the gap between the auger clutch assembly and the tab
is 1.5 mm (1/16 inch) as shown in Figure 46.
If the left (traction) cable is not properly adjusted, do the
following steps:
1. Loosen the jam nut.
2. Loosen or tighten the turnbuckle to adjust the pin until
it is the proper gap from the front edge of the slot.
3. Tighten the jam nut (Figure 44).

Figure 46
1. Tab
2. 1.5 mm (1/16 inch)

4. If the auger/impeller cable is not properly adjusted, do

the following steps:
Figure 44
5. Loosen the jam nut (Figure 47).
1. Jam nut 2. Turnbuckle

Checking and Adjusting the

Auger/Impeller Cable
Service Interval: After the first 2 hours—Inspect the
auger/impeller cable and adjust it if
necessary.
Yearly—Inspect the auger/impeller cable and adjust
or replace it if necessary.
1. Remove the 2 screws from the right side of the belt
cover as shown.
2. Lift up the right side of the belt cover (Figure 45).
Figure 47
1. Jam nut 2. Turnbuckle

22
 6. Loosen or tighten the turnbuckle that adjusts the Use Figure 49 below to select the best oil viscosity for the
tension on the cable (Figure 47). outdoor temperature range expected:
7. Adjust the turnbuckle until you obtain the proper gap.
8. Tighten the jam nut.
9. Insert the 2 screws that you previously removed on
the belt cover.
10. If the auger/impeller cable is properly adjusted but
a problem remains, contact an Authorized Service
Dealer.

Checking the
Auger-Gearbox-Oil Level
Service Interval: Yearly—Check the auger-gearbox oil and
add oil if necessary.
Figure 49
1. Move the machine to a level surface.
2. Clean the area around the pipe plug (Figure 48).
Engine Oil Capacities
Model Engine Oil Capacity
38801 0.89 to 0.95 L (30 to 32 oz)
38802

1. Clean the area around the oil-drain cap (Figure 50).

1

G016782

Figure 48
1. Pipe plug

1
3. Remove the pipe plug from the gearbox.
4. Check the oil level in the gearbox. The oil should be at
the point of overflowing at the filler opening. G016496
5. If the oil level is low, add GL-5 or GL-6, SAE 85-95 Figure 50
EP gear oil lubricant to the gearbox until the point of
overflow. 1. Oil-drain plug

Note: Do not use synthetic oil.

6. Install the pipe plug in the gearbox. 2. Slide an oil-drain pan under the drain extension and
remove the oil-drain plug.
Note: When removing the plug, ensure that the tube
Changing the Engine Oil does not loosen.
Service Interval: After the first 5 hours—Change the engine 3. Drain the oil.
oil.
Every 50 hours—Change the engine oil. Change the Note: Dispose of the used oil properly at a local
engine oil every 25 operating hours when operating recycling center.
the engine under a heavy load. 4. Install the oil-drain plug.
If possible, run the engine just before changing the oil because 5. Fill the crankcase with oil.
warm oil flows better and carries more contaminants.
A. Remove the dipstick and slowly pour oil into the
Use automotive detergent oil with an API service classification oil-fill tube to raise the oil level to the Full mark
of SF, SG, SH, SJ, SL, or higher. on the dipstick (Figure 52). Do not overfill.

23
 2. Tip the machine forward onto its auger housing and
block it so that it cannot fall.
3. Remove the back cover (Figure 53).
1

Figure 53
1. Back cover

4. Move the speed-selector lever to Position R2.

5. Dip your finger in automotive engine oil and lightly
lubricate hex shaft.
G016497
6. Move the speed-selector lever to Position 6.
Figure 51
7. Lubricate the other end of the hex shaft.
1. Full 2. Add oil
8. Move the speed-selector lever forward and rearward
a few times.
B. Install the dipstick securely. 9. Install the back cover and return the machine to the
Note: Do not spill oil around the oil-fill tube; operating position.
oil could leak onto traction parts and cause the
traction to slip.
Replacing the Spark Plug
Service Interval: Every 100 hours—Replace the spark plug.
Lubricating the Hex Shaft
Service Interval: Yearly—Lubricate the hex shaft. WARNING
Replacing the spark plug while the engine is hot
Lightly lubricate the hex shaft yearly with automotive engine
oil (Figure 52). can result in burns.
Wait until the engine is cool to replace the spark
plug.
Use a Toro spark plug or equivalent (Champion® RN9YC or
NGK BPR6ES).
1. Remove the boot (Figure 54).

Figure 52 1
1. Hex shaft 3. Rubber wheel
2. Aluminum friction plate

G016645

Important: Do not get oil on the rubber wheel or the Figure 54

aluminum friction drive plate because the traction drive
will slip (Figure 52). 1. Spark-plug boot

1. Drain the fuel from the fuel tank.

2. Clean around the base of the spark plug.

24
 Figure 57

2. Loosen the bolt on the cable clamp (Figure 58).

G016646

Figure 55

3. Remove and discard the old spark plug.

Note: You will need a ratchet wrench extension to
remove the spark plug.
4. Set the gap between the electrodes on a new spark plug
at 0.76 mm (0.030 inch) as shown in Figure 56.

Figure 58
1. Cable conduit 2. Cable clamp

3. Grasp the cable conduit and move it toward the front

of the machine until the discharge-chute latch fully
Figure 56
engages the gear teeth (Figure 58 and Figure 59).

1. 0.76 mm (0.030 inch)

5. Install the new spark plug, tighten it firmly, and attach

the ignition wire to the spark plug.
Note: Ensure the ignition wire snaps completely into
place on the spark plug.

Adjusting the Discharge-Chute

Latch Figure 59
If the discharge chute does not lock into the desired position
1. Discharge-chute latch 2. Gear teeth
or does not unlock so that you can move it to another
position, adjust the discharge-chute latch.
1. Remove the fastener on the gear cover (Figure 57), lift Note: The latch is spring loaded and naturally moves
the front of the cover up, and slide it back and out of into the teeth of the gear (Figure 59).
the way. 4. Remove any slack in the cable by pulling the cable
conduit rearward.
5. Tighten the bolt on the cable clamp, being careful not
to strip the plastic part.
6. Install and secure the gear cover.

25
Replacing the Drive Belts
If the auger/impeller drive belt or the traction drive belt
becomes worn, oil-soaked, or otherwise damaged, have an
Authorized Service Dealer replace the belt.

Replacing the Headlight Bulb Figure 63

Use a GE 899 37W halogen light bulb. Do not touch the
bulb with your hands or allow dirt or moisture to come into
contact with the bulb. 5. Turn the base of the bulb clockwise until it is snug
(Figure 64).
1. Remove the wire connector from the back of the
headlight (Figure 60).

Figure 64

Figure 60 6. Insert the wire connector straight into the back of the
headlight until it is securely in place (Figure 65).

2. Turn the base of the bulb counterclockwise until it

stops (Figure 61).

Figure 61

3. Remove the bulb straight out from the back of the

Figure 65
headlight (Figure 62).

Figure 62

4. Insert a new bulb into the back of the headlight (Figure

63).

26
Storage
WARNING
• Fuel vapors can explode.
• Do not store fuel more than 30 days.
• Do not store the machine in an enclosure near
an open flame.
• Allow the engine to cool before storing it.

Preparing the Machine for

Storage
1. On the last refueling of the year, add fuel stabilizer to
fresh fuel.
Note: Fuel should not be stored longer than suggested
by the fuel stabilizer manufacturer.
2. Run the engine for 10 minutes to distribute the
conditioned fuel through the fuel system.
3. Run the machine until the engine runs out of fuel.
4. Prime the engine and start it again.
5. Allow the engine to run until it shuts off. When you
can no longer start the engine, it is sufficiently dry.
6. Shut off the engine and allow it to cool.
7. Remove the ignition key.
8. Clean the machine thoroughly.
9. Touch up chipped surfaces with paint available from an
Authorized Service Dealer. Sand affected areas before
painting, and use a rust preventative to prevent the
metal parts from rusting.
10. Tighten all loose screws, bolts, and locknuts. Repair or
replace any damaged parts.
11. Cover the machine and store it in a clean, dry place out
of the reach of children.

Removing the Machine from

Storage
Perform the annual maintenance procedures as given in the
Recommended Maintenance Schedule; refer to Maintenance
(page 20).

27
Troubleshooting
Problem Possible Cause Corrective Action

The electric starter does not turn (electric 1. The power cord is disconnected at the 1. Connect the power cord to the outlet
start only). outlet or the machine. and/or the machine.
2. The power cord is worn, corroded, or 2. Replace the power cord.
damaged.
3. The power outlet is not energized. 3. Have a qualified electrician energize
the outlet.

The engine does not start or starts hard. 1. The key is not in the ignition or is in the 1. Insert the key into the ignition and turn
STOP position. it to the ON position.
2. The choke is in the OFF position and 2. Move the choke to the ON position and
the primer has not been pressed. press the primer 3 times.
3. The fuel-shutoff valve is not open. 3. Open the fuel-shutoff valve.
4. The throttle is not in the FAST position. 4. Move the throttle to the FAST position.
5. The fuel tank is empty or the fuel 5. Drain and/or fill the fuel tank with
system contains stale fuel. fresh fuel (not more than 30 days old).
If the problem persists, contact an
Authorized Service Dealer.
6. The spark-plug wire is loose or 6. Connect the wire to the spark plug.
disconnected.
7. The spark plug is pitted, fouled, or the 7. Check the spark plug and adjust the
gap is incorrect. gap if necessary. Replace the spark
plug if it is pitted, fouled, or cracked.
8. The fuel-vent cap is restricted. 8. Remove the vent restriction or replace
the fuel cap.
9. The engine-oil level in the engine 9. Add or drain oil to adjust the oil level in
crankcase is too low or too high. the engine crankcase to the Full mark
on the dipstick.

The engine runs rough. 1. The choke is in the ON position. 1. Move the choke to the OFF position.
2. The fuel-shutoff valve is not completely 2. Open the fuel-shutoff valve.
open.
3. The fuel tank is nearly empty or 3. Drain and fill the fuel tank with fresh
contains stale fuel. fuel (not more than 30 days old).
If the problem persists, contact an
Authorized Service Dealer.
4. The spark-plug wire is loose. 4. Connect the wire to the spark plug.
5. The spark plug is pitted, fouled, or the 5. Check the spark plug and adjust the
gap is incorrect. gap if necessary. Replace the spark
plug if it is pitted, fouled, or cracked.
6. The engine-oil level in the engine 6. Add or drain oil to adjust the oil level in
crankcase is too low or too high. the engine crankcase to the Full mark
on the dipstick.

28
 Problem Possible Cause Corrective Action

The engine runs, but the machine 1. The throttle is not in the FAST position 1. Move the throttle to the FAST position.
discharges snow poorly or not at all. when throwing snow.
2. The machine is moving too fast to clear 2. Shift the machine into a lower gear.
the snow.
3. You are trying to remove too much 3. Reduce the amount of snow removed
snow per swath. per swath.
4. You are trying to remove extremely 4. Don't overload the machine with
heavy or wet snow. extremely heavy or wet snow.
5. The discharge chute is plugged. 5. Unclog the discharge chute.
6. The auger/impeller drive belt is loose 6. Install and/or adjust the auger/impeller
or is off the pulley. drive belt; refer to www.Toro.com
for servicing information or take the
machine to an Authorized Service
Dealer.
7. The auger/impeller drive belt is worn 7. Replace the auger/impeller drive belt;
or broken. refer to www.Toro.com for servicing
information or take the machine to an
Authorized Service Dealer.

The discharge chute either does not lock 1. The discharge-chute latch is not 1. Adjust the discharge-chute latch.
into place or does not move. properly adjusted.

The machine does not properly clear the 1. The skids and/or scraper are not 1. Adjust the skids and/or the scraper.
snow off the surface. properly adjusted.
2. The pressure in the tires is not equal. 2. Check and adjust the pressure in one
or both tires.

29
 Emission Control Warranty Statement
For the United States, California, and Canada
*374-0320*

Your Warranty Rights and Obligations

The California Air Resources Board (CARB), the U.S. Environmental Protection Agency (EPA), and The Toro Company, are pleased to explain the
emission control system warranty on your 2017–2018 small off-road engine/equipment. In California and the United States, new small off-road
engines/equipment must be designed, built, and certified to meet stringent anti-smog standards. The Toro Company warrants the emission control
system on your small off-road engine/equipment for the period of time listed below, provided there has been no abuse, neglect, or improper maintenance
of your small off-road engine/equipment.

Your emission control system may include parts such as the carburetor, fuel-injection system, the ignition system, catalytic converter, fuel tanks, fuel lines,
fuel caps, valves, canisters, filters, vapor hoses, clamps, connectors, and other associated emission-related components.

Where a warrantable condition exists, The Toro Company will repair your small off-road engine/equipment at no cost to you including diagnosis,
parts and labor.

Manufacturer’s Warranty Coverage

This emission control system is warranted for two years or the duration of The Toro Warranty, whichever is longer. If any emission-related part on your
engine/equipment is defective, the part will be repaired or replaced by The Toro Company.

Owner Responsibilities
As the small off-road engine owner, you are responsible for the performance of the required maintenance listed in your Operator's Manual. We recommend
that you retain all receipts covering maintenance on your small off-road engine/equipment, but we cannot deny warranty solely for the lack of receipts.

As the small off-road engine/equipment owner, you should however be aware that we may deny you warranty coverage if your small off-road
engine/equipment or a part has failed due to abuse, neglect, improper maintenance or unapproved modifications.

You are responsible for presenting your small off-road engine/equipment to a Toro Distribution Center or Service Center as soon as a problem exists. The
warranty repairs should be completed in a reasonable amount of time, not to exceed thirty (30) days.

If you have any questions regarding your warranty coverage, contact us at:
Customer Care Department, Consumer Division
Toro Warranty Company
8111 Lyndale Avenue South
Bloomington, MN 55420-1196
1-888-384-9939 (U.S. and Canadian customers)
email Customer Support at: www.toro.com

General Emissions Warranty Coverage

The Toro Company warrants to the ultimate purchaser and each subsequent purchaser that the small off-road engine/equipment is:

• Designed, built, and certified to conform with all applicable emissions regulations; and
• Free from defects in materials and workmanship that could cause the failure of a warranted part; and
• Identical in all material respects to the parts as described in the application for certification.

The warranty period begins on the date the small off-road engine/equipment is delivered to an ultimate purchaser. The warranted period is two years or
the duration of The Toro Warranty, whichever is longer.

Subject to certain conditions and exclusions as stated below, the warranty on evaporative emissions-related parts is as follows:

1. Any warranted part that is not scheduled for replacement as required maintenance in the written instructions supplied, is warranted
for the warranty period stated above. If the part fails during the period of warranty coverage, the part will be repaired or replaced by
The Toro Company. Any such part repaired or replaced under warranty will be warranted for the remainder of the warranty period.
2. Any warranted part that is scheduled only for regular inspection in the written instructions supplied is warranted for the warranty
period stated above. Any such part repaired or replaced under the warranty will be warranted for the remainder of the warranty period.
3. Any warranted part that is scheduled for replacement as required maintenance in the written instructions supplied is
warranted for the period of time before the first scheduled replacement date for that part. If the part fails before the first
scheduled replacement, the part will be repaired or replaced by The Toro Company. Any such part repaired or replaced
under warranty will be warranted for the remainder of the period prior to the first scheduled replacement point for the part.
4. Repair or replacement of any warranted part under the warranty provisions herein must be performed at an
Authorized Service Dealer at no charge to the owner.
5. Warranty services or repairs will be provided at all Service Dealers authorized to service the subject engines or equipment.
6. The small off-road engine/equipment owner will not be charged for diagnostic labor that is directly associated with diagnosis
of a defective, emission-related warranted part, provided that such diagnostic work is performed at an Authorized Service Dealer.
7. The Toro Company is liable for damages to other engine/equipment components caused by a failure under warranty of any warranted part.
8. Throughout the small off-road engine/equipment warranty period stated above, The Toro Company will maintain a supply
of warranted parts sufficient to meet the expected demand for such parts.
9. Manufacturer approved replacement parts may be used in the performance of any warranty maintenance or repairs and
must be provided without charge to the owner. Such use will not reduce the warranty obligations of The Toro Company.
10. Add-on or modified parts that are not approved by The Toro Company may not be used. The use of a non-approved add-on or modified parts by
the purchaser will be grounds for disallowing a warranty claim. The Toro Company will not be liable to warrant failures of warranted parts caused by
the use of an non-approved add-on or modified parts.
374-0320 Rev A
 Warranted Parts
The following emission warranty parts are covered, to the extent these parts were present on the Toro engine/equipment and/or Toro supplied fuel system:
1. Fuel System Parts
• Carburetor and internal parts
• Cold starting enrichment (primer or choke)
• Fuel pump
• Fuel line, fittings, and clamps
• Fuel tank, cap, and tether
• Carbon canister
2. Air Induction System
• Air cleaner
• Intake manifold
• Crankcase vent and line(s)
• Purge line and fittings
3. Ignition System
• Spark plug(s) and wire(s)
• Magneto ignition system
4. Catalytic Exhaust System
• Catalytic converter
• Exhaust manifold
• Air injector system and valve(s)
5. Miscellaneous Items Used in Emission Control System
• Valves, switches, and linkages
• Connectors, fittings, and brackets

374-0320 Rev A
 The Toro Warranty SnowMaster
Power Max
A Three-Year Limited Warranty (45 Day Limited Warranty for Commercial Use)

Conditions and Products Covered Owner Responsibilities

The Toro Company and its affiliate, Toro Warranty Company, pursuant to You must maintain your Toro Product by following the maintenance
an agreement between them, jointly promise to repair the Toro Product procedures described in the Operator's Manual. Such routine maintenance,
listed below if used for residential purposes*, if defective in materials or whether performed by a dealer or by you, is at your expense.
workmanship or if it stops functioning due to the failure of a component
for the period listed below. Items and Conditions Not Covered
This warranty covers the cost of parts and labor, but you must pay There is no other express warranty except for special emission system
transportation costs. coverage and engine warranty coverage on some products. This express
warranty does not cover the following:
The following time periods apply from the original date of purchase:
• Cost of regular maintenance service or replacement of wear parts,
Products Warranty Period such as blades, rotor blades (paddles), scraper blades, belts, fuel,
SnowMaster and Power Max Snowthrowers 3 years lubricants, oil changes, spark plugs, light bulbs, cable/linkage or brake
and Attachments adjustments
— Chute Lifetime (original owner • Any product or part which has been altered or misused or neglected
only) or requires replacement or repair due to accidents or lack of proper
— Deflector Lifetime (original owner maintenance
only) • Pickup and delivery charges
— SnowMaster Lower Chute Lifetime (original owner
only) • Operational misuse, neglect, or accidents
— Power Max Anti-Clogging System (Plastic Lifetime (original owner • Repairs or attempted repairs by anyone other than an Authorized Toro
impeller housing cover) only) Service Dealer
• Repairs necessary due to failure to follow recommended fuel
Limited Warranty for Commercial Use procedure (consult Operator's Manual for more details)
– Removing contaminants from the fuel system is not covered
Gas-powered Toro Products used for commercial, institutional, or rental
use, are warranted for 45 days against defects in materials or workmanship. – Use of old fuel (more than one month old) or fuel which contains
Components failing due to normal wear are not covered by this warranty. more than 10% ethanol or more that 15% MTBE
– Failure to drain the fuel system prior to any period of non-use
Instructions for Obtaining Warranty Service over one month

If you think that your Toro Product contains a defect in materials or General Conditions
workmanship, follow this procedure:
All repairs covered by these warranties must be performed by an Authorized
1. Contact any Authorized Toro Service Dealer to arrange service at their
Toro Service Dealer using Toro approved replacement parts. Repair by an
dealership. To locate a dealer convenient to you, refer to the Yellow
Authorized Toro Service Dealer is your sole remedy under this warranty.
Pages of your telephone directory (look under “Lawn Mowers”) or
access our web site at www.Toro.com. You may also call the numbers Neither The Toro Company nor Toro Warranty Company is liable for
listed in item #3 to use the 24-hour Toro Dealer locator system. indirect, incidental, or consequential damages in connection with the
2. Bring the product and your proof of purchase (sales receipt) to the use of the Toro Products covered by these warranties, including any
Service Dealer. The dealer will diagnose the problem and determine if cost or expense of providing substitute equipment or service during
it is covered under warranty. reasonable periods of malfunction or non-use pending completion of
repairs under these warranties.
3. If for any reason you are dissatisfied with the Service Dealer’s
analysis or with the assistance provided, contact us at: All implied warranties of merchantability (that the product is fit for ordinary
use) and fitness for use (that the product is fit for a particular purpose) are
Toro Warranty Company limited to the duration of the express warranty.
Customer Care Department, RLC Division
Some states do not allow exclusions of incidental or consequential
8111 Lyndale Avenue South damages, or limitations on how long an implied warranty lasts, so the above
Bloomington, MN 55420-1196 exclusions may not apply to you.
Toll free at 866-336-5205 (U.S. customers)
This warranty gives you specific legal rights, and you may also have other
Toll free at 866-854-9033 (Canadian customers) rights which vary from state to state.

Countries Other than the United States or Canada

Customers who have purchased Toro products exported from the United States or Canada should contact their Toro Distributor (Dealer) to obtain
guarantee policies for your country, province, or state. If for any reason you are dissatisfied with your Distributor's service or have difficulty obtaining
guarantee information, contact the Toro importer. If all other remedies fail, you may contact us at Toro Warranty Company.

Australian Consumer Law

Australian customers will find details relating to the Australian Consumer Law either inside the box or at your local Toro Dealer.

*Residential purposes means use of the product on the same lot as your home. Use at more than one location, or institutional or rental use, is considered
commercial use, and the commercial use warranty would apply.

374-0314 Rev B