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Mid-Term Assessment Information Systems For Management

The document discusses improving the information systems for a manufacturing organization. It proposes adding functionalities to the existing Central Business Information System (CBIS) to incorporate management-level systems like a Management Information System (MIS), Decision Support System (DSS), and Executive Support System (ESS). This would help managers obtain and analyze data and help senior managers with strategic planning. An incremental development model is recommended to easily add new functionalities in phases. Key decisions around strategic planning, managerial control, and operational control must also be made.

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Phuntru Phi
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38 views5 pages

Mid-Term Assessment Information Systems For Management

The document discusses improving the information systems for a manufacturing organization. It proposes adding functionalities to the existing Central Business Information System (CBIS) to incorporate management-level systems like a Management Information System (MIS), Decision Support System (DSS), and Executive Support System (ESS). This would help managers obtain and analyze data and help senior managers with strategic planning. An incremental development model is recommended to easily add new functionalities in phases. Key decisions around strategic planning, managerial control, and operational control must also be made.

Uploaded by

Phuntru Phi
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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MID-TERM ASSESSMENT

Information Systems for Management

PART-A

Ans1. For the better understanding of the current situation of the manufacturing units we
can build a management level system which would consist of:
 Management Information System (MIS)
 Decision Support System (DSS)
And considering the understanding of environmental constraints and enhancing the capacity
we can build a strategic level system:
 Executive Support System (ESS)
All these MIS and DSS will help in obtaining and analysing the data while the ESS can be
used by senior managers to plan strategies regarding those data.

Ans2. Even though CBIS is installed at the organization but it is not enough as we can see
the senior level managers struggling with analysing the data and taking out time for strategy
making.
Adding functionalities to the existing CBIS will be more helpful for the organization in solving
the current problems and also for future when it grows and increases its production
capacity.
Proposed strategy:
 Add functionalities to the existing CBIS system
 Incorporate management and strategic level systems (MIS,DSS,ESS)
 Using of Incremental model for the upating and adding functionalities to exsisting
structure.
 Make an efficient networking system using these added functionalities between
units and HQ.
Line Of Action:
 Proposing the strategy to the Board members and stakeholders
 Making changes according to any feedbacks(if any)
 Approaching an IT consulting firm
 Looking for the places where functionalities can be added
 Creating a point of contact between IT consultant and the organization
 Designing an incremental model with the help of consultants

Incremental model have been taken due to its feasibility of adding new functionalities easily
to the system, developing separate system and then adding to the main system, everything
can be updated in a phased manner.
Ans3. Decision Making
If we are adding functionalities to the existing CBIS we should look at the following
decisions to make.

1. Strategic planning :
 Creating a budget
 Forecasting the profitability after the addition of systems
 Comparing generated model with the competitors for competitive edge
 Looking at the future market prospects which will open up after addition of
these systems.

2. Managerial control:
 Decision of the workflow at manager level
 Teaching managers about the systems being added

3. Operational control:
 Deciding the supply chain management
 Labour management

PART – B
Ans1.
Owner’s view:

Ans2. STAKEHOLDERS:
Stakeholders are the people who are invested in the business and they affect or get
affected by the business. Stakeholders regarding this case are:
1. Cooks: Preparing of food, menu, quality control of food
2. Sales Clerk: looking after all the sales, any sales issues, customer feedback
3. Accountant: All the accounting processes, balance sheet, profit/loss checking
4. Delivery Person: Delivering the food to customers safely and efficiently
5. Customers: Buying food from in-house, take away or online order, creating
revenue for the company.

Ans3. DFD
Ans4. Agile Methodology:

For development of a system which can help Amanda to expand and review all the data
Agile methodology of developing the software system can be used.
Agile method will be better than other methodologies as:
1. Customer and team vision is given importance and in food business customer
reviews and rating is everything.
2. Learning will be there throughout the development so people will be able to
adapt easily.
3. Changes can be implemented in between the process as the development is
happening.
4. Adding of new functionalities are easy
5. As food delivery business is a fast paced one, agile can help build the system
software’s rapidly.
6. Breaking of the projects into small modules so that each can be completed by
dedicated team efficiently.

Ans5. IT Infrastructure :
Requirements:
If we consider with regards to the case the following things will be needed for the IT
Infrastructure of the Food takeaway business:
1. Cloud storage: as the business is small we can take cloud computing service for
storing our data.
2. Network: Firewalls, routers for protecting our customer and sales data.
3. Servers: If the business increases and the data management is huge we can shift
to servers.
4. Desktops and monitors: for sales and accounting, customer orders, kitchen
5. Helpdesk: to take in customer, suppliers issues.

Design:
We can create a network between cloud storage to our main system for efficient data flow.
Sensitive info like sales, accounting and customer can be stored in physical servers for
security.
Online ordering system can be connected to main system for better experience of menu and
customer feedback.

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