0% found this document useful (0 votes)
595 views50 pages

3 CBLM 4 PDF Free

This document provides learning materials for developing an event program as part of the Events Management NC III qualification. It outlines the unit of competency, learning outcomes which include identifying conference objectives, designing the event program, and finalizing program details. The module teaches how to identify different types of conferences and their objectives, design event schedules, create event proposals within budgets, and consult with customers on event staging and site selection.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
0% found this document useful (0 votes)
595 views50 pages

3 CBLM 4 PDF Free

This document provides learning materials for developing an event program as part of the Events Management NC III qualification. It outlines the unit of competency, learning outcomes which include identifying conference objectives, designing the event program, and finalizing program details. The module teaches how to identify different types of conferences and their objectives, design event schedules, create event proposals within budgets, and consult with customers on event staging and site selection.
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 50

COMPETENCY - BASED LEARNING MATERIAL

Sector : TOURISM

Qualification Title : EVENTS MANAGEMENT SERVICES NC III

Unit of Competency : Develop An Event Program

Module Title : Developing An Event Program

Technical Education and Skills Development Authority


PSP TECHNOLOGICAL INSTITUTE, INC.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 1 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 2 of 45
INSTITUTE,INC.
Developing An Event Program
HOW TO USE THIS COMPETENCY BASED LEARNING MATERIAL

Welcome to the module in “Developing Event Program”.


This module contains training materials and activities for you to
complete.

The unit of competency “Develop Event Program “covers the


knowledge, skills and attitudes needed to configure computer systems
and networks. It is one of the specialized modules required to complete
the course Events Management NC III

You are required to go through a series of learning activities in order to


complete each learning outcome of the module. Each learning outcomes is
provided with Information Sheets (Reference Materials for further reading
to help you better understand the required activities). Follow these
activities on your own and answer the self-check at the end of each
learning outcome. You may remove a blank answer sheet at the end of each
module (or get one from your facilitator/trainer) to write your answers for
each self-check. If you have questions, don’t hesitate to ask your facilitator
for assistance.

Recognition of Prior Learning (RPL)

You may already have some or most of the knowledge and skills
covered in this learner's guide because you have:
 been working for some time
 already completed training in this area.

If you can demonstrate to your trainer that you are competent in a


particular skill or skills, talk to him/her about having them formally
recognized so you don't have to do the same training again. If you have a
qualification or Certificate of Competency from previous trainings, show it
to your trainer. If the skills you acquired are still current and relevant to
the unit/s of competency they may become part of the evidence you can
present for RPL. If you are not sure about the currency of your skills,
discuss this with your trainer.
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 3 of 45
INSTITUTE,INC.
Developing An Event Program
At the end of this module is a Learner’s Diary. Use this diary to record
important dates, jobs undertaken and other workplace events that will
assist you in providing further details to your trainer or assessor. A
Record of Achievement is also provided for your trainer to complete
once you complete the module.

This module was prepared to help you achieve the required


competency, in Setting up Equipment and Trolley, Accessing Rooms for
Servicing, Making-up Beds, Cleaning and Clearing Rooms and Cleaning
and Storing Trolleys and Equipment. This will be the source of
information for you to acquire knowledge and skills in this particular
trade independently and at your own pace, with minimum supervision or
help from your instructor.

 Talk to your trainer and agree on how you will both organize the
Training of this unit. Read through the module carefully. It is
divided into sections, which cover all the skills, and knowledge you
need to successfully complete this module.

 Work through all the information and complete the activities in


each section. Read information sheets and complete the self-check.
Suggested references are included to supplement the materials
provided in this module.

 Most probably your trainer will also be your supervisor or manager.


He/she is there to support you and show you the correct way to do
things.

 Your trainer will tell you about the important things you need to
consider when you are completing activities and it is important that
you listen and take notes.

 You will be given plenty of opportunity to ask questions and


practice on the job. Make sure you practice your new skills during
regular work shifts. This way you will improve both your speed and
memory and also your confidence.
 Talk to more experience workmates and ask for their guidance.

 Use the self-check questions at the end of each section to test your
own progress.
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 4 of 45
INSTITUTE,INC.
Developing An Event Program
 When you are ready, ask your trainer to watch you perform the
activities outlined in this module.

 As you work through the activities, ask for written feedback on your
progress. Your trainer keeps feedback/ pre-assessment reports for
this reason. When you have successfully completed each element,
ask your trainer to mark on the reports that you are ready for
assessment.

 When you have completed this module (or several modules), and
feel confident that you have had sufficient practice, your trainer will
arrange an appointment with registered assessor to assess you. The
results of your assessment will be recorded in your competency
Achievement Record.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 5 of 45
INSTITUTE,INC.
Developing An Event Program
COMPETENCY BASED LEARNING MATERIALS

EVENTS MANAGEMENT NC III


CORE COMPETENCIES

No Unit of Competency Module Title Code

1 Plan And Develop Planning And TRS342315


Event Proposal Or Developing Event
Bid Proposal Or Bid

2 Develop An Event Developing An Event TRS342316


Concept Concept

3 Develop Event Developing Event TRS342317


Program Program
4 Select Event Venue Selecting Event Venue TRS342318
And Site And Site

5 Develop And Update Developing And TRS342319


Event Industry Updating Event
Knowledge Industry Knowledge

6 Provide On-Site Event Providing On-Site TRS342320


Management Services Event Management
Services

7 Develop And Update Developing And TRS342321


Knowledge On Updating Knowledge
Protocol On Protocol

8 Manage Contractors Managing Contractors TRS342322


For Indoor Events For Indoor Events

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 6 of 45
INSTITUTE,INC.
Developing An Event Program
MODULE CONTENT
Learning Outcome Learning Content Progress Training
Check Duration
IDENTIFY Different Types of
CONFERENCE Conferences
OBJECTIVES
Objectives of
Conferences

Event Staging and


Site Selection
Consultation With
Customers
DESIGN EVENT Sample Event
PROGRAM Scheduling

Designing the
Event Program

Event Budget
Plan/ Checklist
FINALIZE PROGRAM Creating an Event
DETAILS Proposal

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 7 of 45
INSTITUTE,INC.
Developing An Event Program
COMPETENCY SUMMARY

Unit of Competency DEVELOP AN EVENT PROGRAM


Module Title DEVELOPING AN EVENT PROGRAM
Module Descriptor This module deals with the knowledge, skills,
behavior and motivations required to design an event program. Event managers, either
internal or external to he sponsoring organization, would generally undertake this role.

Nominal Duration 90 hours

Learning Outcomes At the end of this module, the trainee must be


able to:
LO1. Identify conference objectives LO2. Design event program
LO3. Finalize program details

Assessment Criteria
1. Overall context and scope of the conference are identified.
2. Specific conference objectives are developed and agreed with in
consultation with colleagues and/or guests.
3. Dates and time are set to meet agreed objectives.
4. A theme is developed to complement event objectives.
5. Overall event format is developed within known budget, venue and staging
constraints.
6. Relevant components are identified, designed and integrated in the program.
7. The use of appropriate technological options are identified and integrated
in program development.
8. A business program is developed to incorporate an appropriate range of activities.
9. The proposed event program is presented within required timeframe.
10. Approval of program details is obtained.
11. Appropriate actions are undertaken in relation to the dissemination and publication of the
event program.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 8 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 9 of 45
INSTITUTE,INC.
Developing An Event Program
LEARNING OUTCOME SUMMARY

QUALIFICATION : EVENTS MANAGEMENT NC III

UNIT OF COMPETENCY : DEVELOP EVENT PROGRAM

MODULE TITLE : DEVELOPING EVENT PROGRAM

Module Description:

This module deals with the knowledge, skills, behaviour and


motivations required to design an event program. Event managers, either
internal or external to the sponsoring organization, would generally
undertake this role.

LEARNING OUTCOMES:

At the end of this module, the trainee must be able to:

LO1. Identify conference objectives


LO2. Design event program
LO3. Finalize program details

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 10 of 45
INSTITUTE,INC.
Developing An Event Program
QUALIFICATION : EVENTS MANAGEMENT SERVICES NC III
UNIT OF COMPETENCY : DEVELOP AN EVENT PROGRAM
MODULE TITLE : DEVELOPING AN EVENT PROGRAM

LEARNING OUTCOME 1 : IDENTIFY CONFERENCE OBJECTIVES

ASSESSMENT CRITERIA:
1. Overall context and scope of the conference are identified.
2. Specific conference objectives are developed and agreed with in
consultation with colleagues and/or guests.

CONTENTS:

 Conference session formats


 Provided a range of options for conference staging and venue set
ups
 Could identify the needs of different market segments in relation
to conference activities (e.g. Corporate, associations, and
government).
 Detailed knowledge of the range of options available to
conference organizers in terms of venues, staging, format and
pre/post tour components.
 Use electronic equipment

CONDITIONS/RESOURCES:

The students/trainees must be provided with the following:


TOOLS AND SUPPLIES & LEARNING
EQUIPMENT
ACCESSORIES MATERIALS MATERIALS

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 11 of 45
INSTITUTE,INC.
Developing An Event Program
 LCD  Software for  Books
Projector presentation relating to
(optional) skills event
 Overhead management
Projector  Books and
(optional) videos
 Computer relating to
 Printer public
speaking

METHODOLOGIES:

 Discussion
 Lecture
 Simulation
 Case study

ASSESSMENT METHODS:

 Project to develop a program for a conference


 Questioning to assess knowledge of programming for different types of
conferences
 Review of portfolios of evidence and third party workplace
reports of on-the-job performance by the candidate

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 12 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 13 of 45
INSTITUTE,INC.
Developing An Event Program
LEARNING EXPERIENCES

Learning Outcome No.1 Identify Events Objectives

Learning Activities Special Instructions

Read Information Sheet No, 3.1-1 For additional information,


“Different Types of Conferences/ you may refer to Manuals/
Meetings” Hand- outs

Answer self-check to measure Compare your


your knowledge on the topic. answer to answer key

Read Information Sheet No. 3.1-2 For additional information,

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 14 of 45
INSTITUTE,INC.
Developing An Event Program
“Objectives of Conferences” you may refer to Manuals/
Hand- outs

Answer self-check to measure Compare your


your knowledge on the topic. answer to answer key

Read Information Sheet No. 3.1-3 For additional


“Event Staging and Site selection” information, you may refer
to Manuals/ Hand –outs

Answer self-check to measure Compare your


your knowledge on the topic. answer to answer key

Read Information Sheet No. 3.1-4 For additional


“Consultation With Customers” information, you may refer
to Manuals/ Hand –outs

Answer self-check to measure Compare your


your knowledge on the topic. answer to answer key

Learning Outcome No.2 Design Event Program

Learning Activities Special Instructions

Read Information Sheet No Compare Answers to Answer


3.2- 1 “Sample Scheduling” Key

Answer Self Check 3.2-1

Read Information Sheet No. Compare Answers to Answer


3.2-2 “Designing the Event Key
Program”

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 15 of 45
INSTITUTE,INC.
Developing An Event Program
Answer Self Check 3.2-2

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 16 of 45
INSTITUTE,INC.
Developing An Event Program
Read Information Sheet No. 3.2-3 Compare Answers to Answer
“Sample Budget Plan/ Checklist” Key

Answer Self Check 3.2-3

Learning Outcome No.3 Finalize Program Details

Learning Activities Special Instructions

Perform Task Sheet 3.3-1 “Create an Check your answer, and then
Event Proposal” have your instructor confirm
it.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 17 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET 3.1-1

TYPES OF CONFERENCES

Learning Objectives: after reading this information sheets the trainees


will able to:
1. Identifies overall context and scope of the conferences
2. Source event venues or sites

Meeting
A meeting is a gathering of two or more people that has been
convened for the purpose of achieving a common goal through verbal
interaction, such as sharing information or reaching agreement.
[2]
Meetings may occur face to face or virtually, as mediated by
communications technology, such as a telephone conference call, a Skype
conference call or a videoconference.

Convention
A convention, in the sense of a meeting, is a gathering of
individuals who meet at an arranged place and time in order to discuss or
engage in some common interest. The most common conventions are
based upon industry, profession, and fandom.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 18 of 45
INSTITUTE,INC.
Developing An Event Program
Exhibition
An exhibition, in the most general sense, is an organized
presentation and display of a selection of items. In practice, exhibitions
usually occur within museums, galleries and exhibition halls, and World's
Fairs. Exhibitions include [whatever as in major art museums and small
art galleries; interpretive exhibitions, as at natural history museums and
history museums], for example; and commercial exhibitions, or trade
fairs.

Trade Show.
A virtual tradeshow (sometimes called a virtual trade fair) is
a type of virtual event run in an online environment that goes live and
stays live online for a limited period of time. It can be considered the
online equivalent of a traditional tradeshow or exhibition, but exhibitors
and visitors connect with one another via the Internet, regardless of
geographic location, to exchange valuable information.

Seminar
A seminar is, generally, a form of academic instruction, either at
an academic institution or offered by a commercial or professional
organization.

Workshop
An educational seminar or series of meetings emphasizing
interaction and exchange of information among a usually small number of
participants: a creative writing workshop.

Forum
A forum was a gathering place of great social significance, and
often the scene of diverse activities, including political discussions and
debates, rendezvous, meetings, et cetera

Symposium
Symposium is a meeting or conference for the discussion of some
subject, esp. a meeting at which several speakers discuss a topic before
an audience.
A collection of opinions expressed or articles contributed by several
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 19 of 45
INSTITUTE,INC.
Developing An Event Program
persons on a given subject or topic.

Lecture

A lecture is an oral presentation intended to present information


or teach people about a particular subject, for example by
a university or college teacher. Lectures are used to convey critical
information, history, background, theories and equations.

Panel
A group of persons gathered to conduct a public discussion,judge a
contest, serve as advisers, be players on a radio ortelevision game, or the
like: a panel of political scientists meetingto discuss foreign
Policy.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 20 of 45
INSTITUTE,INC.
Developing An Event Program
SELF- CHECK 3.1-1

TYPES OF CONFERENCES

Identification: Identify the following and write your answer on your


answer sheet.

1. It is a meeting or conference for the discussion of some subject, at


which several speakers discuss a topic before an audience.
2. It is a gathering of individuals who meet at an arranged place and time
in order to discuss or engage in some common interest. The most
common conventions are based upon industry, profession, and fandom.

3. It is an oral presentation intended to present information or teach


people about a particular subject, for example by
a university or college teacher. Lectures are used to convey critical
information, history, background, theories and equations.

4. It is a gathering of two or more people that has been convened for the
purpose of achieving a common goal through verbal interaction, such as
sharing information or reaching agreement

5. It is, generally, a form of academic instruction, either at an academic


institution or offered by a commercial or professional organization

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 21 of 45
INSTITUTE,INC.
Developing An Event Program
ANSWER KEY 3.1-1
TYPES OF CONFERENCES

1. Symposium
2. Convention
3. Lecture
4. Meeting
5. Seminar

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 22 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET NO. 3.1-2
OBJECTIVES OF CONFERENCES

Learning Objectives : after reading this information sheets the trainees


will able to:
 Develop and agrees specific conference objectives in consultation with
relevant colleagues and/or customers.
 Set performance

Staffs are strongly encouraged to be familiar with and utilize the SMART
principles when setting their work objectives, indicators and targets. As a
guide, consider the following statements:

Specific

 Is it clear, concrete and well defined


 Is it clear to anyone that has a basic knowledge of the work area

Measurable

 Know if the goal is obtainable and how far away completion is


 Know when it has been achieved

Achievable/ Attainable

 Agreement with all the stakeholders what the goals should be


 Is there a realistic path to achievement

Realistic

 Within the availability of resources, knowledge and time

Timely/ Time-bound
 Enough time to achieve the goal, is there a time limit
 Not too much time, which can affect work performance

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 23 of 45
INSTITUTE,INC.
Developing An Event Program
SELF-CHECK 3.1-2

OBJECTIVES OF CONFERENCES
Fill in the blanks: Write or supply the correct answer on the blanks.

1. The objectives should be . So that it is clear to anyone


that has a basic knowledge of the work area.

2. means that whatever you want to be achieved in this


event should be possible to be achieved so that stakeholders
will be motivated on it.

3. objective should be within the availability of


resources, knowledge and time.

4. is another measure for performance that can happen


either in during the event, immediately after the event, or
even how many days the event was executed.

5. Know if the goal is obtainable and how far away completion


is, is objective.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 24 of 45
INSTITUTE,INC.
Developing An Event Program
ANSWER KEY TO SELF- CHECK 3.1-2

“OBJECTIVES OF CONFERENCES”

1. Specific

2. Achievable/ Attainable

3. Realistic

4. Time-bound/Timely

5. Measurable

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 25 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET NO, 3.1-3

EVENT STAGING AND SITE SELECTION

Learning Objective : after reading this information sheets the trainees


will able to:
1. Choose relevant event staging and site selection.
2. Analyze venue or site requirements

HOTEL

A hotel is an establishment that provides lodging paid on a short-term


basis. The provision of basic accommodation, in times past, consisting
only of a room with a bed, a cupboard, a small table and a washstand has
largely been replaced by rooms with modern facilities, including en-suite
bathrooms and air conditioning or climate control.

CONVENTION CENTER

A convention center, in American English, is an exhibition hall, or


conference center. It is designed to hold a convention. In English very
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 26 of 45
INSTITUTE,INC.
Developing An Event Program
large venues suitable for major trade shows are known as exhibition
centers.

CRUISE SHIPS

A cruise ship or cruise liner is a passenger ship used for pleasure


voyages, where the voyage itself and the ship's amenities are a part of the
experience, as well as the different destinations along the way.

THEATRE

It is a collaborative form of fine art that uses live performers to present


the experience of a real or imagined event before a live audience in a
specific place.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 27 of 45
INSTITUTE,INC.
Developing An Event Program
AMPHITHEATER

A building, usually circular or oval, in which tiers of seats rise from


a central open arena, as in those of ancient Rome.

ARENA

An arena is an enclosed area, often circular or oval-shaped, designed to


showcase theater, musical performances, or sporting events. The word
derives from Latin harena, a particularly fine/smooth sand used to
absorb blood in ancient arenas like the Colosseumin Rome.[1] It is
composed of a large open space surrounded on most or all sides by tiered
seating for spectators. The key feature of an arena is that the event space
is the lowest point, allowing for maximum visibility. Usually, an arena is
designed to accommodate a fairly large number of spectators.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 28 of 45
INSTITUTE,INC.
Developing An Event Program
STADIUM

A modern stadium (plural stadiums/stadia[1]) is a place or venue for


(mostly) outdoor sports, , or other events and consists of a field or stage
either partly or completely surrounded by a structure designed to allow
spectators to stand or sit and view the event.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 29 of 45
INSTITUTE,INC.
Developing An Event Program
SELF- CHECK 3.1-3
EVENT STAGING AND SITE SELECTION
Multiple Choices: Choose the letter of the correct answer then write it on your
answer sheet.

1. It is a passenger ship used for pleasure voyages, where the voyage itself and
the ship's amenities are a part of the experience, as well as the different
destinations along the way.

a. Convention Centers b. Theater


c. Cruise Ships d. Arena

2. It is a place or venue for (mostly) outdoor sports, concerts, or other events


and consists of a field or stage either partly or completely surrounded by a
structure designed to allow spectators to stand or sit and view the event.

a. Stadium b. Arena

c. Hotels d. Theater

3. It is an establishment that provides lodging paid on a short-term basis.

a. Convention Centers b. Hotels

c. Arena d. Stadium

4. It is an enclosed area, often circular or oval-shaped, designed to showcase


theater, musical performances, or sporting events.

a. Convention Centers b. Hotels

c. Arena d. Stadium

5. It is a collaborative form of fine art that uses live performers to present the
experience of a real or imagined event before a live audience in a specific place.

a. Stadium b. Arena
c. Hotels d. Theater

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 30 of 45
INSTITUTE,INC.
Developing An Event Program
ANSWER KEY TO SELF-CHECK 3.1-3

EVENT STAGING AND SITE SELECTION

1. C
2. A
3. B
4. C
5. D

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 31 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET NO. 3.1-4

CONSULTATION WITH CUSTOMERS

Learning Outcomes : after reading this information sheets the trainees


will able to:
1. Develop and practice negotiation skills.
2. Identify relevant information in planning negotiations

Benefits of consulting people are:


• Continuous Improvement – Customer consultation can highlight
problems at an early stage, allows local authorities to learn from those
that use their services, and make improvements where necessary,
ultimately leading to a reduction in complaints,
• Assessing Needs - Customer consultation helps local authorities in
assessing needs, in the planning and prioritization of services in order to
give users what they want, while targeting resources in those areas of
greatest need,
• Fosters Ownership and Better Mutual Understanding – Customer
consultation helps promote greater ownership of public services on the
part of the public, a better working relationship with service users, and
can lead to better mutual understanding and trust in local government,
• Customer Focus - Customer consultation serves as an illustration of
local government’s commitment to quality customer services.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 32 of 45
INSTITUTE,INC.
Developing An Event Program
SELF- CHECK 3.1-4

CONSULTATION WITH CUSTOMERS


Modify True or False: If the statement is true, write true. If false,
write the necessary corrections to make the statement true.

1. Customer consultation cannot highlight problems at an


early stage, allows local authorities to learn from those that
use their services, and make improvements where
necessary, ultimately leading to a reduction in complaints
2. Customer consultation helps local authorities in assessing
needs, in the planning and prioritization of services in order
to give users what they want, while targeting resources in
those areas of greatest need
3. Customer consultation helps promote greater ownership of
private services on the part of the public, a better working
relationship with service users, and can lead to better mutual
understanding and trust in local government
4. Fosters ownership and better mutual understanding serves
as an illustration of local government’s commitment to quality customer
services.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 33 of 45
INSTITUTE,INC.
Developing An Event Program
ANSWER KEY TO SELF-CHECK 3.1-4

CONSULTATION WITH CUSTOMERS

1. False- can

2. True

3. False- public

4. False- customer consultation

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 34 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET NO. 3.2-1

SAMPLE EVENT SCHEDULING


Learning Objectives: after reading this information sheets the trainees
will able to:
1. Know how to make an event scheduling
2. Create an event scheduling

Sample Event Scheduling Form

BACKGROUND INFORMATION
Name/description of event:

Event sponsor:

Event date: Event time:


Event location:

Sponsor contact name:

Sponsor contact phone, fax and/or e-mail:

Description of requested Member participation (if speech, give length and topic; if activity,
give details):

Other VIPs attending:

Requested RSVP deadline:


Other info:

ACTION TAKEN
Confirmed Regretted Date:
If Confirmed Lodging (if needed):

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 35 of 45
INSTITUTE,INC.
Developing An Event Program
Driving directions:

EMERGENCY CONTACTS

BEFORE EVENT DATE


Name:

Phone, fax and/or e-mail:

ON EVENT DATE
Name:

Cell phone, fax and/or e-mail:

Advance prep. needed (i.e., background briefing, talking points, speech, press
release):

Assigned to:

Date due:

Additional materials to bring (i.e., award to be presented, generic outreach


materials):

Staff attending:

Other info:

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 36 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET NO. 3.2-1

DESIGNING THE EVENT PROGRAM


Learning Objectives : after reading this information sheets the trainees
will able to:
1. Develop theme to complement event objectives

2. Design an event program

HOW TO DESIGN AN EVENT PROGRAM

1. Decide if you will choose from a wide variety of online program templates
or design your own. If designing your own, use programs like Adobe
InDesign or Microsoft Office that will allow you to develop a layout.
Choose the paper size, 8.5-by-11-inch, a common letter size, in your
program to begin your design.

2. 2.Choose the type of event program you will use. Event programs are
often a letter size paper folded in half, much like a greeting card, or a
letter size paper cut down the center, making two flat-sheet programs. If
you plan on including a lot of text, use the greeting card style. If you have
little text, try a flat sheet. Set up your columns or text boxes accordingly.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 37 of 45
INSTITUTE,INC.
Developing An Event Program
1. Choose a design and colors. Gain inspiration by looking at online
template designs or simply buy a design you love. Depending on the site,
designs can be purchased or downloaded for free. Choose elements that
carry out the theme of the event. For a modern event, unevenly stack
blocks and choose shades of gray and blue or gray and orange. For a
formal event, incorporate scroll shapes in your design and embrace the
trio of black, white and red. If you sent out invitations, try to match the
program to the invitation design.

4 . Write your text. The purpose of a program is to let your audience know a
little bit about your event. Do so by writing the sequence of events that will
take place throughout the night. In one column write the events and in a
coordinating column write who will be speaking, leading or performing in
each segment. If space allows, write an "about" section. Mention key
guests, the reason for your event, information about your organization or
about the organization the event is benefiting. If none of these apply,
include a poem or short verse.

5. Add an image. If your design allows, choose an image for the cover page
of your program or place at the very top of your program. Images add a
personal touch and an interesting aspect to your design. Use images that
represent the purpose of your event. For weddings, use pictures from your
personal collection of musical instruments of the happy couple. For an
artistic performance, buy or download free images from stock photography
websites . Consider transforming your chosen image into a black and
white, with the utilization of Adobe Photoshop or a basic computer photo
program.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 38 of 45
INSTITUTE,INC.
Developing An Event Program
6 . Choose a format. For ideas, follow the general idea of using the
front page for the title and date of your event, right inside, for the
sequence of events, and left inside, for extra information. For a flat
sheet, place the title and date of your event at the top of the page, list
the sequence of events underneath and a small bit of information at the
bottom. Follow a design rule and create a visual hierarchy, going from
big elements to small. Create one focal point and balance other elements
around that point.

7 . Print or order your design to be printed. If you are printing your


design, opt for a heavier weight paper. For a natural look, use a matte
paper; for a formal occasion, try a high gloss paper. Both can be found
at your local paper store.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 39 of 45
INSTITUTE,INC.
Developing An Event Program
SELF- CHECK 3.2-2 DESIGNING THE

EVENT PROGRAM

ESSAY: What are the steps or instructions in designing an


event program?

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 40 of 45
INSTITUTE,INC.
Developing An Event Program
ANSWER KEY TO SELF-CHECK 3.2-2 DESIGNING

THE EVENT PROGRAM

Instructions:

First, decide if you will choose from a wide variety of online program templates or design
your own. If designing your own, use programs like Adobe InDesign or Microsoft Office
that will allow you to
develop a layout. Choose the paper size, 8.5-by-11-inch, a common letter size, in your
program to begin your design. Second, choose the type of event program you will use. Event
programs are often a letter size paper folded in half, much like a greeting card, or a
letter size paper cut down
the center, making two flat-sheet programs. If you plan on including a lot of text, use the
greeting card style. If you have little text, try a flat sheet. Set up your columns or text
boxes accordingly.Third, choose a design
and colors. Gain inspiration by looking at online template designs or
simply buy a design you love. Depending on the site, designs can be purchased or
downloaded for free. Choose elements that carry out the theme of the event. For a modern
event, unevenly stack blocks and choose shades of gray and blue or gray and orange. For
a formal event, incorporate scroll shapes in your design and embrace the trio of black,
white and red. If you sent out invitations, try to match the program to the
invitation design.Fourth, write your text. The purpose of a program is
to let your audience know a little bit about your event. Do so by writing the sequence of
events that will take place throughout the night. In one column write the events and in a
coordinating column write who will be speaking, leading or performing in each segment.
If space allows, write an
"about" section. Mention key guests, the reason for your event, information about your
organization or about the organization the event is benefiting. If none of these apply,
include a poem or short verse. Fifth,
add an image. If your design allows, choose an image for the cover page
of your program or place at the very top of your program. Images add a personal touch
and an interesting aspect to your design. Use images that represent the purpose of your
event. For weddings, use pictures from your personal collection of musical instruments
of the happy couple. For an artistic performance, buy or download free images from stock
photography websites . Consider transforming your chosen image into a
black and white, with the utilization of Adobe Photoshop or a basic computer photo
program. Sixth, choose a format. For ideas, follow the general idea of using the front page
for the title and date of your event, right inside, for the sequence of events, and
left inside, for extra
information. For a flat sheet, place the title and date of your event at the top of the page,
list the sequence of events underneath and a small bit of information at the bottom.
Follow a design rule and create a visual
hierarchy, going from big elements to small. Create one focal point and balance other
elements around that pointand lastly, print or order your design to be printed. If you are
printing your design, opt for a heavier weight paper. For a natural look, use a matte
paper; for a formal
occasion, try a high gloss paper. Both can be found at your local paper store.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 41 of 45
INSTITUTE,INC.
Developing An Event Program
INFORMATION SHEET NO. 3.2-3

SAMPLE BUDGET PLAN/ CHECKLIST


Learning objectives: after reading this information sheets the trainees
will able to:
1. Develop overall event format within known budget, venue and staging
constraints.

Sample Budget Plan for Wedding Event

List of Expenses Manila Hotel


Venue 299,422.50
Bridal Gown 60,000.00
Groom's Tuxedo 40,000.00

Entourage's Dress (3 Pairs Adult, 3 Pairs Kids) 40,000.00


Bridal Car / Kalesa 6,000.00
Floral Arrangement 70,000.00
included in Manila Hotel
Lights and Sound (additional 10,000)
Choir 10,000.00
Artist 20,000.00
Venue Arrangement 30,000.00
Invitations 40,000.00
Give Away 20,000.00
Wedding Cake 15,000.00
Hotel Accomodations (White Knight Bridge
Hotel) 20,000.00
Dove 1,000.00
Other Paraphernalia 5,000.00
Church 50,000.00
Wedding Paraphernalia (Ring etc) 50,000.00
DJ 10,000.00
Video and Pictures 42,500.00
Contingency Fund 83,892.25
Total Actual Expenses 922,814.75

15% Professional Fee 138,422.21

TOTAL PACKAGE 1,051,236.96


EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 42 of 45
INSTITUTE,INC.
Developing An Event Program
TASK SHEET NO. 3.3-1

TASK SHEET No. 3.3-1

Title Prepare an Event Proposal

Performance To be able to prepare a concise event


Objectives proposal, that covers all SMART objectives.

Supplies Pens, papers, bond papers

Equipment Computer with Internet Access, Microsoft


PowerPoint

Purpose:

1. Group yourselves into five members.

2. Conduct a Simulation in preparing an Event Proposal.

3. The performance will be rated according to the following


performance criteria.

( see next page)

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 43 of 45
INSTITUTE,INC.
Developing An Event Program
PERFORMANCE CRITERIA CHECKLIST
CRITERIA YES NO

Did I…….

 Identify overall context and scope of the events?

 Develop and agree specific event’s objectives in


consultation with relevant colleagues and/or
customers?
 Set dates and times to meet agreed objectives?

 Develop theme to complement event objectives?

 Develop overall event format within


known budget, venue and staging
constraints?
 Identify, design and integrate relevant
components for the program?

 Identify and integrate use of appropriate


technological options in program
development?
 Develop business program based on principles of
adult learning to incorporate an appropriate range
of activities?

 Present proposed event program to the


appropriate people within required
timeframe?

 Obtain approval of program details in accordance


with agreed procedures?

 Initiate appropriate actions in relation to the


dissemination and publication of
event
program appropriate range of activities?

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 44 of 45
INSTITUTE,INC.
Developing An Event Program
REFERENCES

www.google .com
www.wikepedia.com

1. Meeting – Definition and More from the Free Merriam-Webster Dictionary. (n.d.). Dictionary
and Thesaurus – Merriam-Webster Online. Retrieved April 21, 2010, from David 2.
2. Kalupahana, Nagarjuna: The Philosophy of the Middle Way. SUNY Press, 1986, pages 17-18.
The author refers specifically to the thought of the Buddha here.
3. Bartsch, Frank (31 May 2013). "Exhibition and Event Logistics". BB Handel. Retrieved 5
June 2013. 4.
4. The Fair was a success and they are already working for 2009 , Clarin, May 13, 2008
5. "Seminar definition (dictionary.com)". Retrieved2009-02-17.

EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 45 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 46 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 47 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 48 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 49 of 45
INSTITUTE,INC.
Developing An Event Program
EVENTS MANAGEMENT
PSP TECHNOLOGICAL SERVICES NC III Page 50 of 45
INSTITUTE,INC.
Developing An Event Program

You might also like