STARKYProduct Portfolio

2019 Product Portfolio
| GOVERNMENT SERVICES |
Effective May 2019

Contact us
Customer Support • (866) 418-6928
Veteran Technical Support • (800) 211-7789*
For all Livio® AI product information:

StarkeyPro.com/government/livio-ai
For other products and training opportunities:

Gov.StarkeyPro.com
*For technical support of hearing aids with wireless connectivity only.

Table of Contents
4........... PRODUCT STYLE OPTIONS SYNERGY PLATFORM

59...... 900 MHz TECHNOLOGY
THRIVE PLATFORM
61....... FEATURE OVERVIEW
11........ 2.4 GHz + NMFI TECHNOLOGY
63...... MUSE iQ
15....... FEATURE OVERVIEW
79...... PICASSO
19....... LIVIO AI
97...... SURFLINK ACCESSORIES
34...... LIVIO
51....... SHT ACCESSORIES 103........ E ARMOLDS
110......... HEARING AID CARE
54.......... LITHIUM-ION RECHARGEABLE
113......... PART NUMBERS
TABLE OF CONTENTS
Custom Product Style Options
0
10
20
Hearing Level in dB (HL)

30
IIC 40
50
60
70
Invisible-In-Canal 80
90
100
110
Picasso IIC 120
35 (gray), 40 (light red), 250 500 1K 2K 4K 8K
and 50 (red) fitting ranges. Frequency (Hz)
0
10
20

CIC 30
40
50
60
Completely- 70
80
90
In-Canal 100
110
120
130
Picasso CIC 250 500 1K 2K 4K 6K 8K
40 (gray), 50 (black), Frequency (Hz)

60 (light red), and
70 (red) fitting ranges.
4
0
10
ITC/HS
20

30
40
50
60
In-The-Canal/ 70
80
Half Shell 90
100
110
120
Picasso ITC/HS 130

250 500 1K 2K 4K 6K 8K
40 (gray), 50 (black),
60 (light red), and Frequency (Hz)
70 (red) fitting ranges.
0
10
20

ITE
30
40
50
60
In-The-Ear
70
80
90
100
110
120
Picasso ITE 130
50 (gray), 60 (light red), 250 500 1K 2K 4K 6K 8K
and 70 (red) fitting ranges. Frequency (Hz)
PRODUCT STYLE OPTIONS

RIC Product Style Options
0
10
20

30
RIC 40
50
60
Receiver-In-Canal
70
80
90
100
110
120
Livio AI/Livio micro RIC 312 250 500 1K 2K 4K 8K
50 (gray), 60 (black),
Frequency (Hz)
AP 60 (light red) and AP 70 (red)
fitting ranges.
0
10
20

30
40
50
60
70
80
90
100
110
120
Muse iQ micro RIC 312t 250 500 1K 2K 4K 8K
50 (gray), 60 (black), AP 60
Frequency (Hz)
(light red) and AP 70 (red)
fitting ranges.
6
RIC Receiver Options 0
10
20

30
40
50
40 GAIN 50 GAIN 60 GAIN 60
70
80
90
100
110
120
Livio AI/Livio/Muse iQ RIC R 250 500 1K 2K 4K 8K
50 (gray), 60 (black), AP 60 Frequency (Hz)

fitting ranges.
0
10
20

30
40
50
60
70
80
90
100
110
120
Livio AI/Livio RIC 312 250 500 1K 2K 4K 8K
50 (gray), 60 (black), AP 60 Frequency (Hz)

fitting ranges.

BTE Product Style Options
BTE
10
20

30
40
Behind-The-Ear 50
60
70
80
90
100
110
120
Muse iQ mini BTE 312 250 500 1K 2K 4K 8K
fitting range. Frequency (Hz)
-10
0
0
10
10
20

20
30
30
40
40
50
50
60
60
70
70
80
80
90
90
100
100
110
110
Muse iQ Power Plus BTE 13 120 Livio AI/Livio BTE 13 120
fitting range.
250 500 1K 2K 4K 8K
fitting range. 250 500 1K 2K 4K 8K
Frequency (Hz) Frequency (Hz)
8
9

DISCOVER
10
The evolution of the
hearing revolution
Our best sounding and best performing hearing aids ever
Now available in rechargeable, Livio AI and Livio Layered into the core processing of Thrive is the dual
hearing aids are built on our most powerful and radio system comprised of the 2.4 GHz radio, creating
efficient platform, Thrive. The Thrive platform offers a robust connection to accessories and phones,
twice the memory and three times more digital signal as well as a Near-Field Magnetic Induction (NFMI)
processing (DSP) cores than previous platforms. radio, which is uniquely capable of passing critical
Utilizing a multi-core twin compression architecture, information between binaural devices. Input received
the first of its kind in hearing aids, Thrive provides from the 2.4 GHz radio can be identified so the Thrive
supreme precision for speech and ultimate sound platform can succinctly process it, resulting in our
quality for listening comfort and enjoyment. best streaming sound quality yet.
11
THRIVE PLATFORM
2.4 GHz + NMFI TECHNOLOGY
THRIVE PLATFORM
2.4 GHZ + NMFI TECHNOLOGY
Comfort and personalization redefined

Feedback
Best-in-class comprehensive feedback management system
Control
Speech Our proprietary multi-segment compression architecture

Optimization combines speech audibility and overall comfort.
Reduces circuit noise over a wider range of input levels,

Quiet providing a high-fidelity listening experience regardless
of the level of background noise.
Comfort features
Noise reduction algorithm designed to provide supreme
ensure patients Wind
comfort for wind noise.
enjoy wearing
Provides the Thrive platform with extremely fast processing
their hearing aids Transient Noise
capabilities eliminating, or significantly reducing, sharp
Reduction
impulse sounds.
Coated on components, cases and Hear Clear™ wax traps,

Surface
Surface™ NanoShield gives patients next-generation moisture
NanoShield
and wax repellent to ensure reliability and durability.
A solution for single-sided hearing loss that enables

CROS
streaming between your hearing aids to deliver exceptional
Technology*
*Excludes micro RIC 312. sound quality. 12
Speech For each memory programmed, an extensive list of
Indicators descriptive words is available, allowing clinicians to
for Memory choose the most meaningful indicators for their patient.
Allows for the gain to increase in all the channels not

Smart VC already at maximum, giving a desired and needed
Personalization increase in loudness.
features ensure
Enhances real-time audibility by identifying high-
clinicians are Frequency
frequency speech cues and replicating them in lower
Lowering
able to provide frequencies.
the best care for The dedicated music compressor in Livio AI and Livio
their patients hearing aids is designed for a more dynamic input and a
Music
broader frequency response. Inspire software includes
Enhancement
music adjustment controls so clinicians can quickly and
easily match the subjective tastes of their patients.
Tinnitus Our patent-pending tinnitus solution is designed with

Technology personalization and flexibility in mind.
13
FEATURES
As the first-ever hearing aid to feature
integrated sensors and artificial intelligence,
Livio AI is a multi-purpose device that redefines
what a hearing aid can do. Along with superior
&
sound quality, Livio AI opens new gateways to
better health and the world of information.
Livio hearing aids are a great option for patients

who aren’t looking for health information but
still want superior sound quality, personalized
control, self check and memory management.
14
Feature Overview
Livio AI Livio AI Livio AI

2400 Livio 2400 Livio 2400 Livio
Feature Feature Feature
Healthable Hearing 2400 Healthable Hearing 2400 Healthable Hearing 2400
Technology Technology Technology
Sound Imaging: Directional Processing Platform:

Channels | Bands
24 24 Thrive
Bandwidth:
Channels 24 24
App:
Extended 10 KHz Immersion Thrive Hearing Control
HEARING REALITY
Adaptive
Speech Optimization Healthable™ Technology:
Dynamic
Brain and Body Tracking
Directional Fall Alert
Music Optimization
Noise Control Information Assistance:

Music Adaptation 1 2 3 4 1 2 3 4 Thrive™ Assistant
Noise Reduction Strength 1 2 3 4 1 2 3 4
HEARING REALITY
E2E Music Adaptation Translate
Transcribe
Spatial Speech Enhancement
Ear-to-Ear Technology Self Check
Transient Noise Reduction Tap Control
E2E Wind Noise Management 1 2 3 4 1 2 3 4
E2E Machine Noise Adaptation 1 2 3 4 1 2 3 4 Feedback Management
E2E Directionality
E2E Phone Streaming* Frequency Lowering
Sound Manager Tinnitus Technology
Music 1 2 3 4 1 2 3 4 CROS System

Speech 1 2 3 4 1 2 3 4
Speech and Noise 1 2 3 4 1 2 3 4 Rechargeable**
Machine Noise 1 2 3 4 1 2 3 4
1 2 3 4 1 2 3 4 Telecoil***
Wind
Noise 1 2 3 4 1 2 3 4 Compatibility:
15
Quiet 1 2 3 4 1 2 3 4 2.4 GHz Starkey Hearing
Technologies Accessories
*Excludes micro RIC 312 style. | **RIC R style only. | ***RIC R and BTE 13 styles only.
Hearing The world of sound is complex. Within any given
environment, not only are there many sound
Reality: A new
sources, but their importance, level, annoyance
and spatial location can vary by moment.
With three times more digital signal processing
standard in (DSP), the industry’s only multi-core twin

compressor and our dual radio system, the
clarity and
Thrive platform that is driving Livio AI and Livio,
has been engineered to handle even the most
complex situations.
comfort
98% 50% 10%
Better hearing in noise sound quality
satisfaction1
reduction in
dynamic noise2
listening effort
reduction3
means less cognitive fatigue
Starkey Hearing Technology CSAT Survey.

1
Over previous platform, based on test box measurements.

2
Sarampolis et al.
3 16
1. 3.
Categorize Immediate and
the world. seamless transitions.
Focusing on every step in the
process ensures that Hearing
Reality™ technology and the
Thrive platform provide an
exceptional listening experience.
2. 4.
Eliminate annoyance. Enhance Personalized for
speech. Enjoy epic sound quality. every preference.
17
HEARING REALITY
The first-ever
hearing aids
to include
integrated
sensors
and artificial
intelligence
18
Using artificial intelligence enables Livio AI
hearing aids to perform tasks that normally
require human intelligence. Now, we’ve added
new features and capabilities so you can
optimize the patient experience with:
Natural user
Body and Translate interface with
Brain Tracking
tap control
CROS Thrive™ Self Check for

technology Assistant hearing aid
performance
Fall detection Voice-to-text

Rechargeable
and alert system transcription
NEW
19
LIVIO AI
THRIVE PLATFORM
LIVIO AI
THRIVE PLATFORM
RIC R
Matrices: 107/40, 115/50, Battery Size: Encased 312
Matrices:
120/60
107/40, 115/50, 120/60
Matrix 107/40
RECEIVER-IN-CANAL RECHARGEABLE
OSPL90 FOG 50
70 120
60 110
OSPL90 (dBSPL)
FOG 50 (dB)
50 100
Livio AI 40
30
90
80
Color Guide 20 70
Standard 10 60
Colors 100 1000 10000
Bright White Black Slate Sterling Espresso Bronze Champagne Frequency (Hz)
with Sterling
Matrix 115/50
OSPL90 FOG 50
Patient Features Fitting Range 80
70
125
115
• Tinnitus Technology 60 105
OSPL90 (dBSPL)
FOG 50 (dB)
0 50 95
• Wireless Connectivity 10 40 85
20
30 75
• CROS System 30
20 65
40
• Lithium-Ion Rechargeable 50
10 55
60 0 45
• Telecoil
100 1000 10000
70
80 RIC R 40
Frequency (Hz)
•D
ual Radio (2.4 GHz + NFMI) 90
Ear-to-Ear Streaming 100

110
RIC R 50 Matrix 120/60
OSPL90 FOG 50
120 90 130
250 500 1K 2K 4K 8K RIC R 60 80 120
Wireless Accessories Frequency (Hz)

70 110
OSPL90 (dBSPL)
FOG 50 (dB)
60 100
• SHT TV Streamer 50 90
• SHT Remote Mic Plus Livio AI Technology 40 80
30
• SHT Mini Remote Mic • I ntegrated Sensors
70
20
60
• SHT Remote Control • Natural User Interface Tap Control 10

100 1000
50
10000
• SHT Programmer • A dditional Thrive app feature options

Frequency (Hz)
20
40 Gain Data 50 Gain Data 60 Gain Data 40 Gain Data 50 Gain Data 60 Gain Data
ANSI/IEC IEC OES ANSI/IEC IEC OES ANSI/IEC IEC OES ANSI/IEC IEC OES ANSI/IEC IEC OES ANSI/IEC IEC OES
Measurement 2cc Coupler Coupler 2cc Coupler Coupler 2cc Coupler Coupler Measurement 2cc Coupler Coupler 2cc Coupler Coupler 2cc Coupler Coupler
Peak OSPL90 (dB SPL) 107 120 115 127 120 131 Induction Coil Sensitivity
HFA OSPL90 (dB SPL) 102 N/A 109 N/A 117 N/A HFA SPLITS (ANSI) (dB SPL) 83 N/A 89 N/A 97 N/A
RTF OSPL90 (dB SPL) N/A 112 N/A 119 N/A 127 MASL (IEC) (dB SPL) 64 N/A 75 N/A 84 N/A
Peak Gain (dB) 40 52 50 63 60 71 Estimated Battery Life

for 16-Hour Day
HFA Full-On Gain (dB) 35 N/A 45 N/A 56 N/A
Li-Ion Rechargeable Battery (hrs) 24* 24* 24* 24* 24* 24*
RTF Full-On Gain (dB) N/A 43 N/A 55 N/A 65
Tinnitus Therapy Stimulus
Frequency Range (Hz) <100-9400 <100-9400 <100-9600 <100-9600 <100-9200 <100-9600
Max RMS Output (dB SPL) 87 87 87
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 N/A 1.6
Weighted RMS
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A Output Level (dB SPL)
87 87 87
Reference Test Gain (dB) 25 36 32 44 40 52 Max 1/3 Octave Output

(dB SPL)
87 87 87
Equivalent Input Noise (dB) 26 26 26 26 26 26
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3 <3 <3
*Results will vary based on wireless and feature usage. 21
LIVIO AI PRODUCTS
RIC R AP
Matrices: 123/60, 130/70 Battery Size: Encased 312
RECEIVER-IN-CANAL RECHARGEABLE Absolute Power

90
OSPL90 FOG 50
Matrix 123/60
130
80 120
Livio AI 70 110
OSPL90 (dBSPL)
FOG 50 (dB)
60
Color Guide
100
50 90
Standard
40 80
Colors
30 70
Bright White Black Slate Sterling Espresso Bronze Champagne
with Sterling 20 60
10 50
100 1000 10000
Patient Features Fitting Range

Frequency (Hz)
• Tinnitus Technology
0
• Wireless Connectivity 10
20
• CROS System 30
Matrix 130/70
40 OSPL90 FOG 50
100 140
60 90 130
• Telecoil 70
80 120
80
OSPL90 (dBSPL)
•D
ual Radio (2.4 GHz + NFMI)
FOG 50 (dB)
90 70 110

110
RIC R 60 60 100
120
50 90
250 500 1K 2K 4K 8K RIC R 70
Wireless Accessories Frequency (Hz)
40 80
20 60
• SHT Remote Mic Plus Livio AI Technology 100 1000 10000
• SHT Mini Remote Mic • I ntegrated Sensors Frequency (Hz)

• SHT Remote Control • Natural User Interface Tap Control
• SHT Programmer • A dditional Thrive app feature options 22
60 Gain Data 70 Gain Data 60 Gain Data 70 Gain Data
ANSI/IEC IEC OES ANSI/IEC IEC OES ANSI/IEC IEC OES ANSI/IEC IEC OES
Measurement 2cc Coupler Coupler 2cc Coupler Coupler Measurement 2cc Coupler Coupler 2cc Coupler Coupler
Peak OSPL90 (dB SPL) 123 133 130 140 Induction Coil Sensitivity
HFA OSPL90 (dB SPL) 117 N/A 124 N/A HFA SPLITS (ANSI) (dB SPL) 97 N/A 103 N/A
RTF OSPL90 (dB SPL) N/A 130 N/A 139 MASL (IEC) (dB SPL) 83 N/A 93 N/A
Peak Gain (dB) 60 70 70 81 Estimated Lithium-Ion

Battery Life
HFA Full-On Gain (dB) 54 N/A 65 N/A
RTF Full-On Gain (dB) N/A 66 N/A 78 Li-Ion Rechargeable Battery (hrs) 24* 24* 24* 24*
Frequency Range (Hz) <100-5500 <100-5700 <100-5800 <100-5700 Tinnitus Therapy Stimulus
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 Max RMS Output (dB SPL) 87 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A Weighted RMS Output Level
87 87
(dB SPL)
Reference Test Gain (dB) 40 55 47 64
Max 1/3 Octave Output
87 87
Equivalent Input Noise (dB) 26 26 26 26 (dB SPL)
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
LIVIO AI PRODUCTS
RIC 312
Matrices: 107/40, 115/50, 120/60 Battery Size: 312
Matrix 107/40
RECEIVER-IN-CANAL
OSPL90 FOG 50
70 120
60 110
OSPL90 (dBSPL)
FOG 50 (dB)
50 100
Livio AI 40 90
30 80
Color Guide 20 70
Standard 10
100 1000
60
10000
Colors
Frequency (Hz)
with Sterling
Matrix 115/50
OSPL90 FOG 50
Patient Features Fitting Range 80 125
70 115
OSPL90 (dBSPL)
FOG 50 (dB)
• Wireless Connectivity 0 50 95
10 40 85
• C ROS System 20

30 75
30 20 65
•D
10 55
0 45
60
100 1000 10000
70
80 RIC 312 40 Frequency (Hz)
90
100
RIC 312 50
Wireless Accessories 110
OSPL90 FOG 50
Matrix 120/60
120 90 130
• SHT TV Streamer 250 500 1K 2K 4K 8K RIC 312 60 80 120
• SHT Remote Mic Plus

70 110
Frequency (Hz)
OSPL90 (dBSPL)
FOG 50 (dB)
60 100
• SHT Mini Remote Mic

Livio AI Technology
50 90
• SHT Remote Control

40 80
• I ntegrated Sensors 30 70
• SHT Programmer 20
• Natural User Interface Tap Control

60
10 50
100 1000 10000
• A dditional Thrive app feature options 24

Frequency (Hz)
Peak OSPL90 (dB SPL) 107 120 115 127 120 131 ANSI/IEC
1.8* 1.7* 1.9* 1.8* 2.1* 2.0*
Battery Current (mA)
HFA OSPL90 (dB SPL) 102 N/A 109 N/A 117 N/A
Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*
RTF OSPL90 (dB SPL) N/A 112 N/A 119 N/A 127
Estimated Battery Life
Peak Gain (dB) 40 52 50 63 60 71 for 16-Hour Day
HFA Full-On Gain (dB) 35 N/A 45 N/A 56 N/A 312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7* 4-7* 4-7*
RTF Full-On Gain (dB) N/A 43 N/A 55 N/A 65 Tinnitus Therapy Stimulus
Frequency Range (Hz) <100-9400 <100-6900 <100-9600 <100-9600 <100-9200 <100-9600 Max RMS Output (dB SPL) 87 87 87
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 N/A 1.6 Weighted RMS
Output Level (dB SPL)
87 87 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A
Reference Test Gain (dB) 25 36 32 44 40 52 (dB SPL)
87 87 87
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3 <3 <3
*Results will vary based on wireless usage. 25
LIVIO AI PRODUCTS
RIC 312 AP
Matrices: 123/60, 130/70 Battery Size: 312
RECEIVER-IN-CANAL Absolute
Power OSPL90 FOG 50
Matrix 123/60
90
130
Livio AI
80 120
70 110
OSPL90 (dBSPL)
FOG 50 (dB)
60 100
Color Guide 50 90
Standard 40 80
Colors
30 70
20 60
with Sterling
10 50
100 1000 10000

Frequency (Hz)
0
• C ROS System 20

Matrix 130/70
30
OSPL90 FOG 50
•D
ual Radio (2.4 GHz + NFMI) 40 100 140
60
90 130
70 80 120
OSPL90 (dBSPL)
80
FOG 50 (dB)
90 70 110
100
RIC 312 60 AP 60
Wireless Accessories
100
110
120 50 90
• SHT TV Streamer 250 500 1K 2K 4K 8K RIC 312 70 AP

40 80
• SHT Remote Mic Plus Frequency (Hz)

30 70
• SHT Mini Remote Mic 60

Livio AI Technology
20
100 1000 10000

• I ntegrated Sensors
Frequency (Hz)
• SHT Programmer
• Natural User Interface Tap Control
Peak OSPL90 (dB SPL) 123 133 130 140 ANSI/IEC

1.7* 1.7* 1.9* 1.8*
HFA OSPL90 (dB SPL) 117 N/A 124 N/A
Idle Current (mA) 1.7* 1.7* 1.7* 1.7*
RTF OSPL90 (dB SPL) N/A 130 N/A 139
Peak Gain (dB) 60 70 70 81 for 16-Hour Day
HFA Full-On Gain (dB) 54 N/A 65 N/A 312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7*
RTF Full-On Gain (dB) N/A 66 N/A 78
Frequency Range (Hz) <100-5500 <100-5700 <100-5800 <100-5700
Max RMS Output (dB SPL) 87 87
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6
Weighted RMS Output Level
87 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A (dB SPL)
Reference Test Gain (dB) 40 55 47 64 Max 1/3 Octave Output

87 87
(dB SPL)
Equivalent Input Noise (dB) 26 26 26 26
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
LIVIO AI PRODUCTS
mRIC 312
Matrix 107/40
RECEIVER-IN-CANAL
OSPL90 FOG 50
70 120
60 110
OSPL90 (dBSPL)
FOG 50 (dB)
50 100
Livio AI 40
30
90
80
Color Guide 20 70
10 60
Standard 100 1000 10000
Colors
Frequency (Hz)
with Sterling Matrix 115/50
OSPL90 FOG 50
80 125
60 105
OSPL90 (dBSPL)
FOG 50 (dB)
50 95
0
40 85
30 75
20
20 65
30
50
10 55
45
0
• SHT TV Streamer 60 100 1000 10000
70
• SHT Remote Mic Plus 80 mRIC 312 40 Frequency (Hz)

90
• SHT Mini Remote Mic 100 Matrix 120/60

mRIC 312 50 OSPL90 FOG 50
110 90 130
• SHT Remote Control 120 80 120
250 500 1K 2K 4K 8K mRIC 312 60

• SHT Programmer 70 110
OSPL90 (dBSPL)
FOG 50 (dB)
Frequency (Hz) 60 100
50 90
Livio AI Technology 40 80
30 70
• I ntegrated Sensors 20
60
• N atural User Interface Tap Control 10

100 1000
50
10000
• A dditional Thrive app feature options Frequency (Hz) 28

1.8* 1.7* 1.9* 1.8* 2.1* 2.0*
Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*
87 87 87
87 87 87
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3 <3 <3
LIVIO AI PRODUCTS
mRIC 312 AP
Power OSPL90 FOG 50
Matrix 123/60
90
130
80 120
Livio AI 70 110
OSPL90 (dBSPL)
FOG 50 (dB)
60 100
Color Guide 50 90
Standard 40 80
Colors 70
30
20 60
with Sterling
10 50
100 1000 10000

Frequency (Hz)
0
20
Matrix 130/70
30
OSPL90 FOG 50
50
100 140
90 130
• SHT TV Streamer 60
80 120
70
• SHT Remote Mic Plus
OSPL90 (dBSPL)
80
FOG 50 (dB)
70 110
90

mRIC 312 60 AP 60 100
110
• SHT Remote Control 120 50 90
250 500 1K 2K 4K 8K mRIC 312 70 AP
Frequency (Hz)
30 70
Livio AI Technology 20
100 1000
60
10000
• I ntegrated Sensors
Frequency (Hz)
• N atural User Interface Tap Control

1.7* 1.7* 1.9* 1.8*
Idle Current (mA) 1.7* 1.7* 1.7* 1.7*
87 87

87 87
(dB SPL)
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
LIVIO AI PRODUCTS
BTE 13
Matrix: 130/70 Battery Size: 13
BEHIND-THE-EAR OSPL90 FOG 50

Matrix 130/70
with Earhook
80 130
75
Livio AI
125
70 120
OSPL90 (dBSPL)
65 115
FOG 50 (dB)
110
Color Guide
60
55 105
50 100
Standard 45 95
Colors 40 90
35 85
Bright White Black Slate Sterling Espresso Bronze Champagne 80
30
with Sterling
25 75
20 70
Patient Features Fitting Range 100 1000 10000
• Tinnitus Technology Frequency (Hz)

0
20
• CROS System 30
40
Matrix 130/70
• Telecoil 50
OSPL90 FOG 50 with Thin Tube
80 130
•D
75 125
70
70 120
65 115
OSPL90 (dBSPL)
90
FOG 50 (dB)
60 110
100
55 105
110
50
45
100
95
250 500 1K 2K 4K 8K BTE 13 70
35
90
85
Frequency (Hz)
• SHT Remote Mic Plus 30 80
25 75
• SHT Mini Remote Mic Livio AI Technology 20

100 1000
70
10000
• SHT Remote Control • I ntegrated Sensors

Frequency (Hz)
• SHT Programmer • Natural User Interface Tap Control
Earhook Thin Tube Earhook Thin Tube
(Size 3, Occluded) (Size 3, Occluded)
Peak Gain (dB) 70 76 68 73 ANSI/IEC

1.9* 1.8* 1.9* 1.8*
RTF Full-On Gain (dB) N/A 73 N/A 61 Idle Current (mA) 1.7* 1.7* 1.7* 1.7*
Frequency Range (Hz) <100-7600 <100-7800 <100-4600 <100-6800 Estimated Battery Life
for 16-Hour Day
13 Zinc Air (days) 7-11* 7-11* 7-11* 7-11*
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A

Harmonic Distortion
Weighted RMS Output
87 87
500 Hz (%) <3 <3 <3 <3 Level (dB SPL)
800 Hz (%) <5 <5 <3 <3 Max 1/3 Octave Output
87 87
(dB SPL)
1600 Hz (%) <3 <3 <3 <3
Max 1/3 Octave
87 87
Output (dB SPL)
33
*Results will vary based on wireless usage.
LIVIO AI PRODUCTS
RIC R
Matrices: 107/40, 115/50, Battery Size: Encased 312
120/60
Matrix 107/40
OSPL90 FOG 50
RECEIVER-IN-CANAL RECHARGEABLE 70
60
120
110
OSPL90 (dBSPL)
FOG 50 (dB)
50 100
Livio
40 90
30 80
Color Guide 20 70
10 60
Standard 100 1000 10000
Colors
Frequency (Hz)
with Sterling
Matrix 115/50
OSPL90 FOG 50
80 125
60 105
OSPL90 (dBSPL)
FOG 50 (dB)
50 95
0
40 85
30 75
20
• CROS System 30 20 65
40 10 55
• Lithium-Ion Rechargeable 50 0 45
60 100 1000 10000

• Telecoil 70
RIC R 40
Frequency (Hz)
•D
90
Ear-to-Ear Streaming 100 RIC R 50
OSPL90 FOG 50
Matrix 120/60
110 90 130
120
RIC R 60 80 120
Wireless Accessories 250 500 1K 2K 4K 8K

70 110
OSPL90 (dBSPL)
FOG 50 (dB)
• SHT Remote Mic Plus 40 80
Livio Technology
30 70
60
• SHT Remote Control • O ptional Thrive app for Personalized Control 10

100 1000
50
10000
• SHT Programmer Frequency (Hz) 34

Peak OSPL90 (dB SPL) 107 120 115 127 120 131 Induction Coil Sensitivity
HFA OSPL90 (dB SPL) 102 N/A 109 N/A 117 N/A HFA SPLITS (ANSI) (dB SPL) 83 N/A 89 N/A 97 N/A
RTF OSPL90 (dB SPL) N/A 112 N/A 119 N/A 127 MASL (IEC) (dB SPL) 64 N/A 75 N/A 84 N/A
Peak Gain (dB) 40 52 50 63 60 71 Estimated Battery Life

for 16-Hour Day
HFA Full-On Gain (dB) 35 N/A 45 N/A 56 N/A
Li-Ion Rechargeable Battery (hrs) 24* 24* 24* 24* 24* 24*
RTF Full-On Gain (dB) N/A 43 N/A 55 N/A 65
Frequency Range (Hz) <100-9400 <100-9400 <100-9600 <100-9600 <100-9200 <100-9600
Max RMS Output (dB SPL) 87 87 87
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 N/A 1.6
Weighted RMS
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A Output Level (dB SPL)
87 87 87
Reference Test Gain (dB) 25 36 32 44 40 52 Max 1/3 Octave Output

(dB SPL)
87 87 87
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3 <3 <3
*Results will vary based on wireless and feature usage.

35
LIVIO
THRIVE PLATFORM
LIVIO
THRIVE PLATFORM
RIC R AP
RECEIVER-IN-CANAL RECHARGEABLE Absolute Power OSPL90 FOG 50

Matrix 123/60
90
130
80 120
Livio 70 110
OSPL90 (dBSPL)
FOG 50 (dB)
Color Guide
60 100
50 90
Standard
40
Colors 80
30 70
with Sterling 20 60
10 50
100 1000 10000
0
20
• CROS System 30 Matrix 130/70

40 OSPL90 FOG 50
100 140
90 130
• Telecoil 60
70
80 120
•D
OSPL90 (dBSPL)
90
FOG 50 (dB)
70 110
110
RIC R 60 60 100
120
50 90
RIC R 70
Wireless Accessories 250 500 1K 2K 4K 8K
40 80
Frequency (Hz)
• SHT Remote Mic Plus 20

100 1000
60
10000
• SHT Mini Remote Mic Livio Technology

• O ptional Thrive app for Personalized Control Frequency (Hz)
• SHT Programmer 36
Peak Gain (dB) 60 70 70 81 Estimated Lithium-Ion

Battery Life
RTF Full-On Gain (dB) N/A 66 N/A 78 Li-Ion Rechargeable Battery (hrs) 24* 24* 24* 24*
Frequency Range (Hz) <100-5500 <100-5700 <100-5800 <100-5700 Tinnitus Therapy Stimulus
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 Max RMS Output (dB SPL) 87 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A Weighted RMS Output Level
87 87
(dB SPL)
87 87
Equivalent Input Noise (dB) 26 26 26 26 (dB SPL)
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
LIVIO PRODUCTS
RIC 312
Matrix 107/40
OSPL90 FOG 50
RECEIVER-IN-CANAL
70 120
60 110
OSPL90 (dBSPL)
FOG 50 (dB)
50 100
40 90
Livio 30 80
Color Guide
20 70
10 60
100 1000 10000
Standard
Colors Frequency (Hz)

with Sterling Matrix 115/50
OSPL90 FOG 50
80

125
70 115
105
60
OSPL90 (dBSPL)
FOG 50 (dB)
0 50 95
20
40 85
30 75
• CROS System 30
20 65
40
•D
ual Radio (2.4 GHz + NFMI) 10 55
50
60 0 45
100 1000 10000
80 RIC 312 40
Frequency (Hz)
100
RIC 312 50 Matrix 120/60
120
OSPL90 FOG 50
90 130
• SHT Remote Mic Plus 250 500 1K 2K 4K 8K RIC 312 60 80 120
70 110
• SHT Mini Remote Mic Frequency (Hz)
OSPL90 (dBSPL)
FOG 50 (dB)
60 100
• SHT Remote Control 50 90
40 80
20
60
Livio Technology 10
100 1000
50
10000
• O ptional Thrive app for Personalized Control

Frequency (Hz) 38
1.8* 1.7* 1.9* 1.8* 2.1* 2.0*
Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*
87 87 87
87 87 87
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3 <3 <3
LIVIO PRODUCTS
RIC 312 AP
Power OSPL90 FOG 50
Matrix 123/60
90
130
Livio
80 120
70 110
OSPL90 (dBSPL)
FOG 50 (dB)
60 100
Color Guide 50 90
Standard 40 80
Colors
30 70
20 60
with Sterling
10 50
100 1000 10000
10
• CROS System 20
Matrix 130/70
30
OSPL90 FOG 50
•D
ual Radio (2.4 GHz + NFMI) 40 100 140
50
90 130
70 80 120
OSPL90 (dBSPL)
80
FOG 50 (dB)
90 70 110

110
RIC 312 60 AP 60 100

RIC 312 70 AP
50 90
250 500 1K 2K 4K 8K
• SHT Mini Remote Mic 40 80

Frequency (Hz)
30 70
20 60
• SHT Programmer 100 1000 10000
Frequency (Hz)
Livio Technology
40

1.7* 1.7* 1.9* 1.8*
Idle Current (mA) 1.7* 1.7* 1.7* 1.7*

312 Zinc Air (days) 4-7* 4-7* 4-7* 4-7*
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A 87 87
(dB SPL)
87 87
(dB SPL)
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
LIVIO PRODUCTS
mRIC 312
Matrix 107/40
RECEIVER-IN-CANAL
OSPL90 FOG 50
70 120
60 110
OSPL90 (dBSPL)
FOG 50 (dB)
50 100
Livio 40
30
90
80
Color Guide 20 70
10 60
Standard 100 1000 10000
Colors
Frequency (Hz)
with Sterling
Matrix 115/50
OSPL90 FOG 50

80
70
125
115
OSPL90 (dBSPL)
FOG 50 (dB)
50 95
10
40 85
20 30 75
30 20 65
50
10 55
0 45
70
100 1000 10000
• SHT Remote Mic Plus 80 mRIC 312 40 Frequency (Hz)

90

mRIC 312 50
Matrix 120/60
110 OSPL90 FOG 50
• SHT Remote Control 120

90
80
130
120
250 500 1K 2K 4K 8K mRIC 312 60
OSPL90 (dBSPL)
Frequency (Hz)
FOG 50 (dB)
60 100
50 90
Livio Technology 40 80

30 70
20
60
10 50
100 1000 10000
Frequency (Hz)
42
1.8* 1.7* 1.9* 1.8* 2.1* 2.0*
Idle Current (mA) 1.7* 1.7* 1.7* 1.7* 1.8* 1.9*
87 87 87
87 87 87
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3 <3 <3
LIVIO PRODUCTS
mRIC 312 AP
Power
OSPL90 FOG 50
Matrix 123/60
90
130
Livio AI
80 120
70 110
OSPL90 (dBSPL)
FOG 50 (dB)
Color Guide 60 100
50 90
Standard 40 80
Colors
30 70
with Sterling 20 60
10 50
10
20
30 Matrix 130/70
40 OSPL90 FOG 50
100 140
60 90 130
80 120
80
OSPL90 (dBSPL)
FOG 50 (dB)
70 110
100
mRIC 312 60 AP 60 100
120
• SHT Remote Control 50 90
250 500 1K 2K 4K 8K mRIC 312 70 AP
• SHT Programmer Frequency (Hz)
40 80
30 70
20 60
100 1000 10000
Livio Technology
• O ptional Thrive app for Personalized Control Frequency (Hz)
44

1.7* 1.7* 1.9* 1.8*
Idle Current (mA) 1.7* 1.7* 1.7* 1.7*
87 87

87 87
(dB SPL)
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
LIVIO PRODUCTS
BTE 13
Matrix: 130/70 Battery Size: 13
BEHIND-THE-EAR OSPL90 FOG 50

Matrix 130/70
with Earhook
80 130
75 125
Livio 70 120
OSPL90 (dBSPL)
65 115
FOG 50 (dB)
110
Color Guide
60
55 105
50 100
Standard 45 95
Colors 40 90
35 85
Bright White Black Slate Sterling Espresso Bronze Champagne 80
30
with Sterling
25 75
20 70

0
20
• C ROS System 30
Matrix 130/70
40
• Telecoil 50
80 130
•D
75 125
70 120
80
65 115
OSPL90 (dBSPL)
FOG 50 (dB)
60 110
100
55 105

50 100
120
45 95
• SHT Remote Mic Plus 250 500 1K 2K 4K 8K BTE 13 70 40 90
35 85
• SHT Mini Remote Mic Frequency (Hz) 30 80
75
• SHT Remote Control 25
20 70
100 1000 10000
• SHT Programmer
Frequency (Hz)
Livio Technology
• O ptional Thrive app for Personalized Control 46

1.9* 1.8* 1.9* 1.8*
RTF Full-On Gain (dB) N/A 73 N/A 61 Idle Current (mA) 1.7* 1.7* 1.7* 1.7*
Frequency Range (Hz) <100-7600 <100-7800 <100-4600 <100-6800 Estimated Battery Life
for 16-Hour Day
13 Zinc Air (days) 7-11* 7-11* 7-11* 7-11*

Harmonic Distortion
Weighted RMS Output
87 87
500 Hz (%) <3 <3 <3 <3 Level (dB SPL)
87 87
(dB SPL)
1600 Hz (%) <3 <3 <3 <3
Max 1/3 Octave
87 87
Output (dB SPL)
47
LIVIO PRODUCTS
CROS System The Starkey CROS System includes products specifically
designed for patients who need sound routed to a better
hearing ear. Starkey’s CROS solution transmits sound
RIC R, RIC 312 wirelessly from a microphone placed on a patient’s unaidable
& BTE 13 ear to a receiver fitted on a patient’s better hearing ear.
Devices can also be configured as a BiCROS solution for
Livio AI patients who need amplification in their better hearing ear.
Livio
Special Features Compatibility

• Clear and consistent wireless streaming
Livio AI/Livio RIC R CROS is compatible with Livio AI/Livio RIC R
using 2.4 GHz + NFMI technology
Livio AI/Livio RIC 312 CROS is compatible with Livio AI/Livio RIC 312
• Acuity™ OS 2 brings audibility and speech
understanding to patients in any environment Livio AI/Livio BTE 13 CROS is compatible with Livio AI/Livio BTE 13
• Full Acuity Immersion Directionality

™
on the CROS transmitter

Battery Information
• Telecoil standard in Livio AI and Livio
CROS receivers Model Battery size IEC code ANSI code
• Compatible with 2.4 GHz Starkey Hearing

® Livio AI/Livio RIC R CROS N/A N/A N/A
Technologies accessories Livio AI/Livio RIC 312 CROS 312 PR41 7002ZD
Livio AI/Livio BTE 13 CROS 13 PR48 7002ZD
48
Radio Information Audio Information
Antenna type: Coil wrapped on ferrite core Audio Quality: 20 kHz sampling frequency
Operation frequency: 10.281 MHz NFMI
Occupied bandwidth
400 kHz
(99% BW):
Modulation: 8 DPSK Standards Applied
Operating range: 30 cm
USA
Wearing options: Receiver-In-Canal and Behind-The-Ear
RIC 312 FCC ID:
Streaming of audio signal to receiving EOA-24LIVIOR312
Use case:
hearing aid on the other ear
RIC R FCC ID:
EOA-24LIVIORCHG
BTE 13 FCC ID:

EOA-24LIVIOB13
General Information
Transportation and storage conditions for Zinc Air Products:
-40°C (-40°F) to +60°C (140°F) and 10%-95% rH. Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up
to 50°C (122°F).
Transportation and storage conditions for the RIC R:

Your hearing aids and charger should be stored within the temperature and humidity ranges of -10°C (14°F) to +45°C (113°F) and 10%-95% rH. The charging temperature
range is between 0°C (32°F) and 40°C (104°F). Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 40°C
(104°F). At the maximum operating temperature of 40°C (104°F), the hearing aid case temperature may reach 42°C (108°F).
Safety Standards:
Meets IEC 60601-2-66 safety standard and IEC 60601-1-2 EMC standard. 49
LIVIO AI/LIVIO PRODUCTS

50
Universal
Bluetooth
connectivity with
patient-focused
accessories
Livio AI
offers
Amazon™ Alexa
connectivity
Livio AI and Livio connect simply and easily
to any modern smartphone, TV or media device,
like Amazon™ Echo, to stream phone calls, music,
voice assistants and more.
Thrive, with our dual radio wireless connectivity,

provides patients with important binaural features
as well as universal Bluetooth® connectivity to our
line of 2.4 GHz accessories. 51
SHT ACCESSORIES
2.4 GHz TECHNOLOGY
SHT ACCESSORIES
2.4 GHz TECHNOLOGY
2.4 GHz STARKEY HEARING TECHNOLOGIES ACCESSORIES
Patient-focused accessories with universal Bluetooth connectivity
TV Streamer Remote Mic Plus

Stream audio from your TV or other electronic audio Use as a remote microphone, or easily
source directly to your Livio AI or Livio hearing aids. stream from a variety of audio sources.
It offers excellent sound quality, is easy to use and And thanks to Remote Mic Plus, Livio AI
supports both analog and digital input sources. and Livio are the first hearing aids to feature
Amazon Alexa connectivity.
Mini Remote Mic

NEW Enjoy one-on-one conversations in
Remote Control
noisy environments with our small, easy-to- Our Remote Control includes updated
use Mini Remote Mic. Clip it onto the clothing features so you can control memory and
of the person you’re talking to, or use it as volume, mute your hearing aids and turn
a TV streamer by placing it near the speaker. other special features on and off.
52
Enhancing the overall health and wellness
of your patients with the Thrive™ Hearing Control app
200
Thrive Score
Body Score Brain Score Thrive Wellness Score

53
LIVIO AI ACCESSORIES
Rechargeable — smart,
convenient, reliable
Our revolutionary technology is now available in a

rechargeable solution that gives you and your patients:
•
The longest-lasting Healthable™
rechargeable hearing aid
•
A n all-in-one universal charger
•
The smallest 2.4 GHz rechargeable RIC
with integrated sensors
• 24-hour use on a single charge
• CROS compatibility
54
Added All-in-one charger
portability Included with RIC rechargeable hearing aids is
the Starkey® Hearing Technologies Charger.
It holds enoughALL-IN-ONE CHARGER
charge to provide portable
Livio AI and Livio rechargeable hearing
charging three times.
aids also work with the Starkey® Hearing
Technologies Mini Turbo Charger, our new
pocket-size, lithium-ion charging option.
3.5-hour
charge in just
7 minutes
55
LITHIUM-ION
RECHARGEABLE
LITHIUM-ION
RECHARGEABLE
Delivers everything your patients want
Fully rechargeable
CROS system
Synergy® platform with
Acuity OS 2 and iQ features
SurfLink compatibility
Patient-preferred rocker switch
Telecoil
56
All-in-one charger:
holds enough charge to
provide portable charging Easy-open charger case:
3 times without plugging small, covered and easy-to-
into the wall use charger case that can
be used to carry and store
hearing aids when not in use
Charger on-board battery LEDs

4 solid > 75%
3 solid < 75%
2 solid < 50% LED charging indicators:
patients know when their
1 solid < 25%
hearing aids are charging and
1 blinking = Charger low
when charging is complete
Auto on/off: hearing aids
While charging the on-board battery with automatically turn on when removed
the provided cord, the 4 LEDs will be: from the charger and turn off when
• Glowing while charging placed in the charger
• Solid when charged 57
RECHARGEABLE PRODUCTS
58
Hear better.
Live better. ®
Hearing your best connects you to the things you love. Challenging
listening environments are often barriers to better hearing, but they
are made easier with 900sync technology.
• Phone: Streaming audio directly to your hearing aids will make

conversations on the phone easier.
• Television: Understanding your favorite TV show can be

challenging with hearing loss but it doesn’t have to be.
• Noise: Noisy restaurants, parties and sporting events do not

have to be challenging.
59
SYNERGY PLATFORM
900 MHz TECHNOLOGY
SYNERGY PLATFORM
900 MHz TECHNOLOGY
60
Feature Overview
Muse iQ R/ Muse iQ R/
Picasso Picasso
Feature Muse iQ Feature Muse iQ
i2400 i2400
i2400 i2400
Music Optimization Directional Processing
Music Memory Channels 24 24

Music Adaptation 1 2 3 4 1 2 3 4 Dynamic
E2E Music Adaptation Immersion
Directional
Ear-to-Ear Technology:
Acuity Binaural Imaging Adaptive
E2E Wind Noise Management 1 2 3 4 1 2 3 4 Noise Control:

E2E Machine Noise Adaptation 1 2 3 4 1 2 3 4 Acuity Voice
E2E Directionality
Noise Reduction Strength 1 2 3 4 1 2 3 4
E2E Phone Streaming
Feedback Management:
Environment Manager: WhistleFree Feedback Cancellation
Acuity Lifescape Analyzer
Frequency Lowering:
Speech Shift
Music 1 2 3 4 1 2 3 4
Speech 1 2 3 4 1 2 3 4 Tinnitus Technology:
Multiflex Tinnitus Technology
Speech and Noise 1 2 3 4 1 2 3 4
Machine Noise 1 2 3 4 1 2 3 4 Compatibility:
Wind 1 2 3 4 1 2 3 4 SurfLink Accessories
Noise 1 2 3 4 1 2 3 4
Rechargeable*
Quiet 1 2 3 4 1 2 3 4 61
*RIC R style only.

62
Made for the
speed of life
Built on our proven Synergy platform
with Acuity OS 2, Muse™ iQ helps patients
engage in life in a richer and more personal
way. With immersive experiences, enhanced
sound quality, reliable technology and
improved patient satisfaction, Muse iQ offers
better ways to increase overall acceptance,
personalization, convenience and confidence.
Featuring Acuity OS 2
MUSE iQ
SYNERGY PLATFORM
MUSE iQ
SYNERGY PLATFORM
RIC R
RECEIVER-IN-CANAL LI-ION RECHARGEABLE OSPL90 FOG 50 Matrix 115/50

80 125
70 115
OSPL90 (dBSPL)
Muse iQ i2400 RIC R
60 105
FOG 50 (dB)
50 95
40 85
Color Guide 30 75
20 65
Standard 10 55
Colors
0 45
100 1000 10000
with Sterling
Frequency (Hz)

• Tinnitus Technology 0
10
• CROS System 20
Matrix 120/60
30 OSPL90 FOG 50
50 80 120
• Telecoil 60
OSPL90 (dBSPL)
70 110
FOG 50 (dB)
70
60 100
80
100
50 90
40 80
110 Muse iQ
• SurfLink Mini Mobile System 120
RIC R 50 30 70
250 500 1K 2K 4K 8K
Muse iQ 20 60
• SurfLink Remote Microphone 2 RIC R 60

10 50
100 1000 10000
Frequency (Hz)
• SurfLink Media 2
Frequency (Hz)
• SurfLink Mobile 2
• SurfLink Remote
• SurfLink Programmer 64

0.6* 0.5* 0.6* 0.6*
Idle Current (mA) 0.5* 0.5* 0.5* 0.5*
Estimated Lithium-Ion
Frequency Range (Hz) <100-9600 <100-9600 <100-9200 <100-9600 Battery Life
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 Battery Life 30+ hours with streaming
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A Charging Time 1-hour charge: 9 hours of use with streaming
30-minute charge: 4.5 hours of use with streaming
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 87 87
(dB SPL)
87 87
(dB SPL)
65
MUSE iQ PRODUCTS
RIC R AP
Absolute
Power
RECEIVER-IN-CANAL LI-ION RECHARGEABLE OSPL90 FOG 50 Matrix 123/60

90 130
80 120
OSPL90 (dBSPL)
Muse iQ i2400 RIC R
70 110
FOG 50 (dB)
60 100
50 90
Color Guide 40 80
30 70
Standard 20 60
Colors
10 50
100 1000 10000
with Sterling
Frequency (Hz)

10
• CROS System 20
Matrix 130/70
30 OSPL90 FOG 50
50 90 130
• Telecoil 60
OSPL90 (dBSPL)
80 120
FOG 50 (dB)
70
70 110
80
100
60 100
50 90
110 Muse iQ
• SurfLink Mini Mobile System 120 RIC R 60 AP 40 80
250 500 1K 2K 4K 8K Muse iQ 30 70
• SurfLink Remote Microphone 2 RIC R 70 AP

20 60
100 1000 10000
Frequency (Hz)
Frequency (Hz)
• SurfLink Remote
• SurfLink Programmer
66

0.5* 0.5* 0.6* 0.5*
Idle Current (mA) 0.5* 0.5* 0.5* 0.5*
Estimated Lithium-Ion
Frequency Range (Hz) <100-5500 <100-5700 <100-5800 <100-5700 Battery Life
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 Battery Life 30+ hours with streaming
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A 1.0,1.6,2.5 N/A Charging Time 1-hour charge: 9 hours of use with streaming
Harmonic Distortion
500 Hz (%) <3 <3 <3 <3
800 Hz (%) <3 <3 <3 <3 87 87
(dB SPL)
87 87
(dB SPL)
67
MUSE iQ PRODUCTS
RIC 312t
MICRO
RECEIVER-IN-CANAL 80
OSPL90 FOG 50 Matrix 115/50
125
70 115
Muse iQ i2400
OSPL90 (dBSPL)
60 105
FOG 50 (dB)
50 95
40 85
Color Guide 30 75
20 65
Standard 10 55
Colors
0 45
Bright White Black Slate Sterling Espresso Bronze Champagne 100 1000 10000
with Sterling
Frequency (Hz)

10
• CROS System 20
30 OSPL90 FOG 50 Matrix 120/60

• Telecoil 40 90 130
50 120
80
60
OSPL90 (dBSPL)
70 110
70
FOG 50 (dB)
80 60 100
90 50 90

40 80
110 Muse iQ micro
• SurfLink Remote Microphone 2 120 RIC 312t 50 30 70
250 500 1K 2K 4K 8K
Muse iQ micro 20 60
• SurfLink Media 2 RIC 312t 60
10 50
Frequency (Hz) 100 1000 10000
Frequency (Hz)
• SurfLink Remote
68
RTF OSPL90 (dB SPL) N/A 119 N/A 127 MASL (IEC) (dB SPL) N/A 85 N/A 95

1.7* 1.5* 1.9* 1.7*
Idle Current (mA) 1.4* 1.4* 1.5* 1.5*
Frequency Range (Hz) <100-9600 <100-9600 <100-9200 <100-9600 for 16-Hour Day

312 Zinc Air (days) 6-8* 6-8* 5-7* 5-7*
87 87
Harmonic Distortion (dB SPL)
87 87
(dB SPL)
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
69
MUSE iQ PRODUCTS
RIC 312t AP
MICRO
Power
90
OSPL90 FOG 50 Matrix 123/60
130
80 120
Muse iQ i2400
OSPL90 (dBSPL)
70 110
FOG 50 (dB)
60 100
50 90
Color Guide 40 80
30 70
Standard
Colors 20 60
10 50
with Sterling
Frequency (Hz)
10
• CROS System 20
30
• Telecoil 40
OSPL90 FOG 50
Matrix 130/70
50
100 140
60
70 90 130
OSPL90 (dBSPL)
80 120
FOG 50 (dB)
90
• SurfLink Mini Mobile System 70 110
100
110 Muse iQ micro 60 100
• SurfLink Remote Microphone 2 120 RIC 312t 60 AP

50 90
250 500 1K 2K 4K 8K
Muse iQ micro
• SurfLink Media 2 RIC 312t 70 AP 40 80
• SurfLink Mobile 2 20 60
100 1000 10000
• SurfLink Remote
Frequency (Hz)
70

1.4* 1.4* 1.9* 1.5*
Idle Current (mA) 1.4* 1.3* 1.5* 1.4*

312 Zinc Air (days) 6-8* 6-8* 5-7* 5-7*
87 87
Harmonic Distortion (dB SPL)
87 87
(dB SPL)
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
71
MUSE iQ PRODUCTS
BTE 312
Matrices: 130/60 Battery Size: 312
MINI
BEHIND-THE-EAR 80
OSPL90 FOG 50
Matrix 130/60
with Earhook
130
70 120
Muse iQ i2400
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
50 100
Color Guide 40 90
30 80
Standard 20 70
Colors
10 60
with Sterling
Frequency (Hz)

10
• CROS System 20
30 Matrix 130/60
• Telecoil 40
85 130
50
60 75 120
70
OSPL90 (dBSPL)
Wireless Accessories 65 110
FOG 50 (dB)
80
90 55 100

45 90
110
• SurfLink Remote Microphone 2 120 35 80
250 500 1K 2K 4K 8K
Muse iQ mini
25 70
BTE 312 60
Frequency (Hz) 15
100 1000
60
10000
• SurfLink Remote Frequency (Hz)
72

1.5* 1.4* 1.4* 1.4*
Idle Current (mA) 1.3* 1.3* 1.3* 1.3*

312 Zinc Air (days) 7-9* 7-9* 7-9* 7-9*
Weighted RMS
87 87
Harmonic Distortion Output Level (dB SPL)
Max 1/3 Octave
500 Hz (%) <3 <3 <3 <3 87 87
Output (dB SPL)
800 Hz (%) <5 <5 <3 <3
1600 Hz (%) <3 <3 <3 <3
73
MUSE iQ PRODUCTS
POWER PLUS
BTE 13
Matrices: 140/80 Battery Size: 13
BEHIND-THE-EAR 95
OSPL90 FOG 50
Matrix 140/80
with Earhook
145
85 135
Muse iQ i2400
OSPL90 (dBSPL)
75 125
FOG 50 (dB)
65 115
55 105
Color Guide 45 95
35 85
Standard
Colors 25 75
15 65
with Sterling
Frequency (Hz)
10
• CROS System 20
30 OSPL90 FOG 50
Matrix 140/80
with Thin Tube
• Telecoil 40
95 145
50
• IP Rating 68 60
85 135
OSPL90 (dBSPL)
70 75 125
FOG 50 (dB)
80 65 115
55 105
100
110 45 95
• SurfLink Mini Mobile System 120 Muse iQ 35 85
Power Plus
• SurfLink Remote Microphone 2 250 500 1K 2K 4K 8K
BTE 13 25 75
• SurfLink Media 2 100 1000 10000
• SurfLink Mobile 2 Frequency (Hz)
• SurfLink Remote
74

2.5* 1.8* 2.5* 1.8*
Idle Current (mA) 1.5* 1.5* 1.5* 1.5*
Reference Test Freq. (kHz) N/A 1.6 N/A 1.6 312 Zinc Air (days) 7-10* 7-10* 7-10* 7-10*
Weighted RMS
87 87
Harmonic Distortion Output Level (dB SPL)
Max 1/3 Octave
500 Hz (%) <3 <3 <3 <3 87 87
Output (dB SPL)
800 Hz (%) <3 <3 <3 <3
1600 Hz (%) <3 <3 <3 <3
75
MUSE iQ PRODUCTS
CROS System
The Starkey CROS System includes products specifically
designed for patients who need sound routed to a better
hearing ear. The CROS solution transmits sound wirelessly
MUSE iQ RIC R, from a microphone placed on a patient’s unaidable ear to a
MICRO RIC 312t, receiver fitted on a patient’s better hearing ear. Devices can
also be configured as a BiCROS solution for patients who need
MINI BTE 312 &
amplification in their better hearing ear.
POWER PLUS BTE 13
Muse iQ i2400 Compatibility

Muse iQ RIC R CROS is compatible with Muse iQ RIC R
Special Features Muse iQ micro RIC 312t CROS is compatible with Muse iQ micro RIC 312t
• Clear and consistent wireless streaming using 900sync technology Muse iQ mini BTE 312 CROS is compatible with Muse iQ mini BTE 312
• Acuity OS 2 brings audibility and speech understanding Muse iQ Power Plus BTE 13 CROS is compatible with Muse iQ Power Plus BTE 13
to patients in any environment

• Full Acuity™ Immersion Directionality on the CROS transmitter
• Telecoil standard in Muse iQ CROS receivers Battery Information
• Compatible with SurfLink accessories Model Battery size IEC code ANSI code
Muse iQ RIC R CROS N/A N/A N/A
Muse iQ micro RIC 312t CROS 312 PR41 7002ZD
Muse iQ mini BTE 312 CROS 312 PR41 7002ZD
Muse iQ Power Plus BTE 13 CROS 13 PR48 7000ZD
76
Radio Information Audio Information
Antenna type: Integral Dual Parallel Loop Antenna Audio Quality: 20 kHz sampling frequency
Operation frequency: 902-928 MHz
Occupied bandwidth
300 kHz
(99% BW):
Modulation: FSK
Standards Applied
Operating range: 1m
USA CANADA KOREA
Wearing options: Receiver-In-Canal and Behind-The-Ear
FCC ID: EOA- IC: 6903A- KCC ID: MSIP-CRM-EOA-
Streaming of audio signal to receiving EXPSTANDARD EXPSTANDARD EXPSTANDARD
Use case:
hearing aid on the other ear
RIC R FCC ID: RIC R IC:
RIC R: -19 dBm EOAMUSEIQRECHG 6903A-MUSEIQRECHG
micro RIC 312t: -22 dBm
Transmit Power:
mini BTE 312: -23 dBm Power Plus BTE 13 FCC Power Plus BTE 13 IC:
Power Plus BTE 13: -22 dBm ID: EOA-MUSEPOWER13 6903A-MUSEPOWER13
General Information
Transportation and storage conditions for Zinc Air Products:
-40°C (-40°F) to +60°C (140°F) and 10%-95% rH. Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up
to 50°C (122°F).
Transportation and storage conditions for the RIC R:

Your hearing aids and charger should be stored within the temperature and humidity ranges of -10°C (14°F) to +45°C (113°F) and 10%-95% rH. The charging temperature
range is between 0°C (32°F) and 40°C (104°F). Your hearing aids are designed to operate beyond the range of temperatures comfortable to you, from very cold up to 40°C
(104°F). At the maximum operating temperature of 40°C (104°F), the hearing aid case temperature may reach 42°C (108°F).
Safety Standards: 77
Meets IEC 60601-2-66 safety standard and IEC 60601-1-2 EMC standard.
MUSE iQ PRODUCTS
78
The art
and science We’re excited to introduce our newest
custom hearing aid, Picasso. You’ll enjoy
of custom amazing comfort and performance and full

compatibility with our SurfLink® products
hearing aids for carefree connectivity and control.
Picasso offers an immersive and impressive

Hearing aid customization means listening experience and features Starkey’s
creating a one-of-a-kind hearing superior sound enhancement system.
aid that fits your exact ear
anatomy for optimal comfort
and performance. No two
ears are alike, and that’s
why we were the first to
offer customization and
are still the leaders in
custom solutions today. 79
PICASSO
SYNERGY PLATFORM
PICASSO
SYNERGY PLATFORM
ITE
Matrix 115/50
OSPL90 FOG 50
IN-THE-EAR
80 130
70 120
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Picasso i2400
50 100
40 90
30 80
20 70
Color Guide 10 60
100 1000 10000
Faceplate Shell
Colors Colors Frequency (Hz)
Dark Chestnut Medium Light Pink Clear Light Pink Blue/

Brown Brown Brown Brown Red
OSPL90 FOG 50
Matrix 120/60
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
• Tinnitus Technology 0 50 100
10
• Wireless Connectivity
40 90
20
30 30 80
• Telecoil Option 40
20 70
50
10 60
60
100 1000 10000
70
90
Frequency (Hz)
100 Picasso ITE 50

OSPL90 FOG 50
Matrix 130/70
120 Picasso ITE 60
100 150
• SurfLink Remote Microphone 2 130
250 500 1K 2K 4K 6K 8K
Picasso ITE 70 90 140
OSPL90 (dBSPL)
80 130
FOG 50 (dB)
• SurfLink Remote 50 100
40 90
• SurfLink Programmer 30 80
100 1000 10000
Frequency (Hz)
80
ITE Gain Data ITE Gain Data
ANSI/IEC IEC OES ANSI/IEC IEC OES

Measurement 2cc Coupler Coupler Measurement 2cc Coupler Coupler
Peak OSPL90 (dB SPL) 115-130 124-137 Induction Coil Sensitivity
HFA OSPL90 (dB SPL) 109-123 N/A HFA SPLITS (ANSI) (dB SPL) 95-108 N/A
RTF OSPL90 (dB SPL) N/A 110-130 MASL (IEC) (dB SPL) N/A 83-106
Peak Gain (dB) 50-70 60-77 ANSI/IEC

1.3-1.5* 1.3-1.7*
HFA Full-On Gain (dB) 46-64 N/A
Idle Current (mA) 1.3* 1.3*
RTF Full-On Gain (dB) N/A 46-68
Frequency Range (Hz) <100-8200 <100-8900 for 16-Hour Day
Reference Test Freq. (kHz) N/A 1.6 13 Zinc Air (days) 13-16* 13-16*
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A Tinnitus Therapy Stimulus
Reference Test Gain (dB) 32-46 35-55 Max RMS Output (dB SPL) 87
Equivalent Input Noise (dB) <25 <25 Weighted RMS Output Level (dB SPL) 87
Harmonic Distortion Max 1/3 Octave Output (dB SPL) 87
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
81
PICASSO CUSTOM PRODUCTS

HS
Matrices: 110/40, 115/50, Battery Size: 312
120/60, 130/70
HALF SHELL
OSPL90 FOG 50
Matrix 110/40
80 130
Picasso i2400 70 120
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Color Guide 50 100
40 90
Faceplate Shell
Colors Colors 30 80
Dark Chestnut Medium Light Pink Clear Light Pink Blue/ 20 70

10 60
100 1000 10000
Patient Features Fitting Range Frequency (Hz)
10
30
50 OSPL90 FOG 50
Matrix 115/50
60 80 130
70
Wireless Accessories 80 70 120
OSPL90 (dBSPL)
90 110
60
FOG 50 (dB)
100
• SurfLink Mini Mobile System 110 50 100
120 Picasso HS 40
40 90
250 500 1K 2K 4K 6K 8K Picasso HS 50 30 80

20 70
Frequency (Hz)
100 1000 10000
• SurfLink Remote
Frequency (Hz)
82
HS Gain Data HS Gain Data


1.3-1.5* 1.3-1.6*
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
83

HS
120/60, 130/70
HALF SHELL
OSPL90 FOG 50
Matrix 120/60
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Color Guide 50 100
40 90
Faceplate Shell
Colors Colors 30 80
20 70
10 60
100 1000 10000
10
30
• Telecoil Option 40 Matrix 130/70
50 OSPL90 FOG 50
60 100 150
70
90 140
OSPL90 (dBSPL)
90 80 130
FOG 50 (dB)
100
70 120
120 Picasso HS 60 110

60
250 500 1K 2K 4K 6K 8K
Picasso HS 70 50 100
• SurfLink Media 2 40 90
Frequency (Hz)
• SurfLink Mobile 2 30
100 1000
80
10000
• SurfLink Remote
Frequency (Hz)
84
HS Gain Data HS Gain Data


1.3-1.5* 1.3-1.6*
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
85

ITC
120/60, 130/70
IN-THE-CANAL
OSPL90 FOG 50
Matrix 110/40
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Color Guide 50 100
40 90
Faceplate Shell
Colors Colors 30 80
20 70
10 60
100 1000 10000
10
30
Matrix 115/50
50 OSPL90 FOG 50
60 80 130
70
70 120
OSPL90 (dBSPL)
90 60 110
FOG 50 (dB)
100
50 100
120 Picasso ITC 40 90

40
Picasso ITC 50 30 80
250 500 1K 2K 4K 6K 8K
Frequency (Hz)
100 1000
60
10000
• SurfLink Remote
Frequency (Hz)
86
ITC Gain Data ITC Gain Data


1.3-1.5* 1.3-1.6*
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
87

ITC
120/60, 130/70
IN-THE-CANAL Matrix 120/60

OSPL90 FOG 50
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Color Guide 50 100
40 90
Faceplate Shell
30 80
Colors Colors
20 70
Brown Brown Brown Brown Red 10 60
100 1000 10000
10
30
• Telecoil Option 40 Matrix 130/70
50 OSPL90 FOG 50
60 100 150
70
90 140
OSPL90 (dBSPL)
90 80 130
FOG 50 (dB)
100
70 120
120 Picasso ITC 60 60 110

250 500 1K 2K 4K 6K 8K
Picasso ITC 70 50 100
Frequency (Hz)
100 1000
80
10000
• SurfLink Remote
Frequency (Hz)
88
ITC Gain Data ITC Gain Data


1.3-1.5* 1.3-1.6*
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
89

CIC
Matrices: 110/40, 115/50, Battery Size: 312, 10
120/60, 130/70
COMPLETELY-IN-CANAL
OSPL90 FOG 50
Matrix 110/40
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Color Guide 50 100
40 90
Faceplate Shell
Colors Colors 30 80

10 60
100 1000 10000
10
30
40
50 OSPL90 FOG 50
Matrix 115/50
60
130
80
70
80 70 120
90
OSPL90 (dBSPL)
FOG 50 (dB)
100
110 50 100
• SurfLink Remote Microphone 2 120 Picasso CIC 40
40 90
130
• SurfLink Media 2 250 500 1K 2K 4K 6K 8K
Picasso CIC 50
30 80
• SurfLink Mobile 2 Frequency (Hz) 20 70
60
• SurfLink Remote
10
100 1000 10000
• SurfLink Programmer Frequency (Hz)
90
CIC Gain Data CIC Gain Data

Peak OSPL90 (dB SPL) 110-130 120-137 Estimated Battery Life

for 16-Hour Day
HFA OSPL90 (dB SPL) 106-124 N/A
312 Zinc Air (days) 7-10* 7-10*
RTF OSPL90 (dB SPL) N/A 110-130
Peak Gain (dB) 40-70 51-78 10 Zinc Air (days) 4-7* 4-7*
HFA Full-On Gain (dB) 36-63 N/A Tinnitus Therapy Stimulus
RTF Full-On Gain (dB) N/A 44-68 Max RMS Output (dB SPL) 87
Frequency Range (Hz) <100-9400 <100-9700 Weighted RMS Output Level (dB SPL) 87
Reference Test Freq. (kHz) N/A 1.6 Max 1/3 Octave Output (dB SPL) 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A
Reference Test Gain (dB) 29-47 35-55
Equivalent Input Noise (dB) <25 <25
Harmonic Distortion
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
ANSI/IEC Battery Current (mA) 1.2-1.5* 1.2-1.5*

91
Idle Current (mA) 1.2-1.3* 1.2-1.3*

CIC
Matrices: 110/40, 115/50, Battery Size: 312, 10
120/60, 130/70
COMPLETELY-IN-CANAL
OSPL90 FOG 50
Matrix 120/60
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
Color Guide 50 100
40 90
Faceplate Shell
Colors Colors 30 80

10 60
100 1000 10000
10
30
40
50 OSPL90 FOG 50
Matrix 130/70
60
150
100
70
80 90 140
90
OSPL90 (dBSPL)
FOG 50 (dB)
100
110 70 120
Picasso CIC 60
60 110
130
• SurfLink Media 2 250 500 1K 2K 4K 6K 8K
Picasso CIC 70
50 100
80
• SurfLink Remote
30
100 1000 10000
• SurfLink Programmer Frequency (Hz)
92
CIC Gain Data CIC Gain Data

Peak OSPL90 (dB SPL) 110-130 120-137 Estimated Battery Life

for 16-Hour Day
312 Zinc Air (days) 7-10* 7-10*
Peak Gain (dB) 40-70 51-78 10 Zinc Air (days) 4-7* 4-7*
HFA Full-On Gain (dB) 36-63 N/A Tinnitus Therapy Stimulus
RTF Full-On Gain (dB) N/A 44-68 Max RMS Output (dB SPL) 87
Frequency Range (Hz) <100-9400 <100-9700 Weighted RMS Output Level (dB SPL) 87
Reference Test Freq. (kHz) N/A 1.6 Max 1/3 Octave Output (dB SPL) 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A
Harmonic Distortion
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
ANSI/IEC Battery Current (mA) 1.2-1.5* 1.2-1.5*

93
Idle Current (mA) 1.2-1.3* 1.2-1.3*

IIC
OSPL90 FOG 50
Matrix 110/35
INVISIBLE-IN-CANAL 75
65
130
120
OSPL90 (dBSPL)
110
FOG 50 (dB)
55
100
Picasso i2400
45
90
35
80
25
Color Guide 15
70
60
100 1000 10000
Faceplate Shell
Colors Colors Frequency (Hz)
Black Dark Medium Light Pink Black Clear Dark Cocoa Light Pink Blue/
Brown Brown Brown Brown Brown Brown Red Matrix 110/40
OSPL90 FOG 50
80 130
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
0
90
• Wireless Connectivity
40
10
20
30 80
30
20 70
40
10 60
50
100 1000 10000
60
70
Frequency (Hz)
80
• SurfLink Mini Mobile System 90 Picasso IIC 35
100 Matrix 115/50
• SurfLink Remote Microphone 2 110 Picasso IIC 40 80
OSPL90 FOG 50
130
120
• SurfLink Media 2 250 500 1K 2K 4K 8K Picasso IIC 50
70 120
OSPL90 (dBSPL)
60 110
FOG 50 (dB)
• SurfLink Remote 40 90
30 80
• SurfLink Programmer 20 70
10 60
100 1000 10000
Frequency (Hz) 94
IIC Gain Data IIC Gain Data

Peak OSPL90 (dB SPL) 110-115 120-125 ANSI/IEC

1.2-1.5* 1.2-1.4*
Peak Gain (dB) 35-50 45-61 for 16-Hour Day
HFA Full-On Gain (dB) 30-46 N/A 10 Zinc Air (days) 4-7* 4-7*
RTF Full-On Gain (dB) N/A 39-46 Tinnitus Therapy Stimulus
Frequency Range (Hz) <100-9400 <100-9700 Max RMS Output (dB SPL) 87
Reference Test Freq. (kHz) N/A 1.6 Weighted RMS Output Level (dB SPL) 87
HFA Frequencies (kHz) 1.0,1.6,2.5 N/A Max 1/3 Octave Output (dB SPL) 87
Harmonic Distortion
500 Hz (%) <3 <3
800 Hz (%) <3 <3
1600 Hz (%) <3 <3
95

Made for
a wireless
landscape
96
SurfLink Mini Mobile
SurfLink Mini Mobile is a small and simple mobile phone
streaming solution. Patients are able to connect any Bluetooth-
ready mobile device to their Muse iQ and Picasso hearing aids
to stream phone calls. The SurfLink Mini Mobile adapter is
compatible with our popular SurfLink Remote Microphone 2 —
one of our most proven and patient-preferred devices.
SurfLink Remote
Microphone 2
• Plug the Mini Mobile into the bottom of the SurfLink

Remote Microphone 2 SurfLink
Mini Mobile
• Stream calls from any Bluetooth-ready mobile phone System
to Muse iQ and Picasso hearing aids
SurfLink Mini Mobile
Adapter
97
SURFLINK ACCESSORIES
WIRELESS 900SYNC TECHNOLOGY
SURFLINK ACCESSORIES
WIRELESS 900SYNC TECHNOLOGY
SurfLink Mobile 2
Using our revolutionary JustTalk™ mode, SurfLink Mobile 2 enables
hands-free cell phone conversations by turning our wireless hearing
aids into the phone microphone and receiver:
› Microphone—The patient’s › Receiver—SurfLink Mobile 2 streams

hearing aids pick up their the voice on the other end of the
voice and send it to the phone directly to both of the patient’s
person they’re talking to hearing aids for binaural listening
•D
irectional microphone enhances • Wirelessly streams sound from TVs
one-on-one conversations in or MP3 players using Bluetooth
noisy environments or an audio connector cable
• Omnidirectional capability is • Can also be used as a powerful

ideal for listening in meetings assistive listening device (ALD)
or group settings as well as a hearing aid remote
SurfLink Remote
With the SurfLink Remote, patients can
control memory and volume adjustments,
mute their hearing aids or go in and out
of streaming mode. Available in advanced
and basic models.
98
SurfLink Remote Microphone 2
The SurfLink Remote Microphone 2 is designed to stream audio
directly to your patients’ Muse iQ and Picasso hearing aids.
This discreet, lightweight device can be worn by a conversation
partner to aid patients in one-on-one conversations or settings
with multiple speakers. Patients are able to switch between
different modes to optimize their listening experience in these
different environments.
99
SURFLINK WIRELESS ACCESSORIES

SurfLink Media 2
Featuring high fidelity sound when paired with Muse iQ and Picasso
hearing aids and two times the current bandwidth, SurfLink Media 2
lets patients listen to any media device directly to their hearing aids.
SurfLink Media 2:
• Streams stereo sound directly from • Uses Intelligent Media Mobility

media devices to the patients’ hearing to allow seamless room-to-room
aids without pairing or body-worn transitions between media devices
relay devices
• Eliminates audio delay and lip-sync
• Helps prevent patients and companions issues commonly found with other
from fighting over the volume wireless systems*
• Enables multiple people wearing wireless

hearing aids to connect to a single device
*Latency is unnoticeable according to International Telecommunications Union standards.

100
SurfLink Programmer
Our SurfLink Programmer, combined with 900sync technology
and Inspire fitting software, gives you the ultimate speed and
flexibility in direct-to-hearing aid wireless programming with
no relay device.
• Detects your patients’ wireless • Requires no additional

devices in seconds hardware for the patient
• Features at least a 20-foot range • Is 4x faster than HiPro and nearly
twice as fast as NOAHLink® and
• Frees patients to move around during
nEARcom
counseling and demonstrations
• Connects via standard USB cable
101
SURFLINK WIRELESS ACCESSORIES

Earmolds
102
Custom RIC Earmolds
HARD MATERIAL STYLES SOFT MATERIAL STYLES

DIGITAL SLS/LUCITE HIGH STRENGTH SILICONE
RIC EARMOLD RIC RIC CANAL LOCK RIC SKELETON RIC RIC RIC RIC
(IN LUCITE)* HELIX (IN LUCITE)* (IN LUCITE)* HOLLOW HELIX EARMOLD OCCLUDED HELIX
AP RIC SHELL RIC 3/4 SHELL RIC RIC RIC RIC RIC
EMBEDDED (IN LUCITE)* (IN LUCITE)* SEMI SKELETON SKELETON CANAL LOCK SHELL 3/4 SHELL
(IN LUCITE)*
RIC HALF SHELL RIC RIC

(IN LUCITE)* HALF SHELL SEMI SKELETON
DEFAULT COLOR FOR BOTH MATERIALS IS CLEAR 103

*Will default to hollow when ordered in lucite material.
EARMOLDS
MATERIALS AND OPTIONS
EARMOLDS
MATERIALS AND OPTIONS
Custom Thin Tube Earmolds

SHELL HALF SHELL CANAL CANAL LOCK HELIX THIN SHELL HALF SHELL CANAL
TUBE
CIC SKELETON HOLLOW HOLLOW CANAL CIC SKELETON

SKELETON CANAL LOCK
HOLLOW NON-OCCLUDING
CANAL LOCK T YPE A
DEFAULT COLOR FOR BOTH MATERIALS IS CLEAR 104

Stock Solutions
STOCK RIC MOLD STOCK HELIX OPEN COMFORT BUD OCCLUDED COMFORT BUD POWER DOMES
RIC MOLD 5MM, 6MM, 7MM, 5MM, 6MM, 7MM, 8-10MM, 10-12MM,
9MM, 11MM 9MM, 11MM 12-14MM
STOCK HOLLOW SILICONE STOCK THIN OPEN COMFORT BUD OCCLUDED COMFORT BUD POWER DOMES
TUBE SOLUTION 5MM, 6MM, 7MM, 5MM, 6MM, 7MM, 8-10MM, 10-12MM,
9MM, 11MM 9MM, 11MM 12-14MM
105
EARMOLDS
Custom BTE Earmolds

SHELL HALF SHELL CANAL CANAL LOCK SHELL HALF SHELL CANAL CANAL LOCK
CIC SKELETON HOLLOW NON-OCCLUDING CIC SKELETON

CANAL T YPE A
DEFAULT COLOR FOR BOTH MATERIALS IS CLEAR
106
Earmold Vent Size Chart
VENT NAME APPROXIMATE SIZE
Small 1.0mm
Medium 1.6mm
Large 2.35mm
Select-A-Vent 2.55mm
Extra Large 3mm
Open Fit As large as canal allows
VENT SIZE IS LIMITED BY EAR ANATOMY
107
EARMOLDS
108
Hearing Aid Care
109
HEARING AID CARE

CARE AND MAINTENANCE
HEARING AID CARE
CARE AND MAINTENANCE
Protection for your Hearing Aids
Hear Clear™ Receiver

Wax Guards
The Hear Clear exclusive earwax protection system uses disposable wax guards.
The innovative wax guards prevent earwax accumulation in the hearing aid receiver.
Hear Clear Receiver protection is compatible with all custom and RIC products
on contract.
1. Insert empty end of 2. Pull straight out 3. U se opposite end of stick 4. Pull straight out
the application stick (do not twist) on to firmly insert clean wax (do not twist) to
straight into used wax stick to remove guard into hearing aid. remove stick and
guard in hearing aid. used wax guard. discard.
110
1 2 1 1 2 2
Custom RIC
1 2 1 1 2 2
1 2 1 2
3 4 3 3 4 4
3 3
5 5 5
4 4
111
HEARING AID CARE

Part Numbers
112
LANYARDS
SurfLink Mobile 2 Lanyard 53099-000

MISCELLANEOUS
SurfLink Remote Lanyard 90974-000
Hear Clear 8 Pk 12522-000
SurfLink Remote Mic Lanyard 91324-000
Desiccant Puck — Single 13729-000
Desiccant Puck — Pack of 6 43008-000
50 Gain SnapFit Receiver Kit 52808-000

CHARGERS
Media Device RCA to RCA Cable 90969-000
Universal Charger (Livio AI RIC R/
43014-610
Micro Fiber Cleaning Cloth 91374-000 Livio RIC R/Muse iQ RIC R compatible)
Color Swatch Chip Mailer 81168-000 Mini Turbo Charger (Livio AI RIC R/Livio
43017-002
RIC R/Muse iQ RIC R compatible)
Synergy Charger (Muse iQ RIC R

64003-000
compatible)
113
PART NUMBERS
PART NUMBERS
DOMES (10 PACKS) STOCK EARMOLDS
Open Comfort 5mm Earbuds 53270-001 Stock Silicon RIC Mold — Medium 52817-000
Open Comfort 6mm Earbuds 53270-002 Stock Silicon RIC Mold — Small 52817-002
Open Comfort 7mm Earbuds 53270-003 Stock Silicon RIC Mold — Extra Small 52817-003
Open Comfort 9mm Earbuds 53270-004 Stock Silicon RIC Helix Mold 52817-004
Open Comfort 11mm Earbuds 53270-005 Stock Silicon BTE Mold 52817-001
Occluded Comfort 5mm Earbuds 53271-001
Sleeve Comfort 4mm Earbuds 53273-000
Power Dome 8mm Earbuds 52821-000
114
Microphone Covers
NEW PRODUCT*
RIC R micro RIC 312
HEARING AID MICROPHONE COVER HEARING AID MICROPHONE COVER

Bronze 13685C737 - Dark Brown Metallic Bronze 13685C737 - Dark Brown Metallic
Black 13685C706 - Black Black 13685C706 - Black
Champagne 13685C736 - Medium Brown Metallic Champagne 13685C736 - Medium Brown Metallic
Espresso 13685C737 - Dark Brown Metallic Espresso 13685C737 - Dark Brown Metallic
Slate 13685C711 - Bright Sterling Slate 13685C711 - Bright Sterling
Sterling 13685C721 - Sterling Sterling 13685C721 - Sterling
Bright White w/ Sterling 13685C711 - Bright Sterling Bright White w/ Sterling 13685C711 - Bright Sterling
*Historical microphone cover guide available. Contact your Starkey representative. 115
PART NUMBERS
MEASUREMENTS CONDITIONS AND RECOMMENDATIONS
Measurements
The data for Starkey hearing instruments are obtained and performance is expressed according to ANSI S3.22 (2009), IEEE
C63.19 (2011), IEC 60118-7 (2005) and IEC 60118-0 (1983) with Amendment 1 (1994-01). The Starkey proprietary Real
Time Analyzer and the Starkey Automated Design Verification Test System (SADVTS) comprise the basic test equipment.
Data may be subject to change with product refinement.
Because of the adaptive signal processing capabilities of Starkey hearing instruments, the hearing instrument must be
set to test mode to compare the actual performance of the hearing instrument with these specifications. Starkey hearing
instruments may be set to test mode with Inspire by reading the hearing aid and selecting the “Hearing Aid Test” screen from
the menu on the left side of the Inspire window, then selecting the “Full on Gain” button.
116
Hear better.
Live better.
®
For the latest Livio AI, Livio and Thrive Hearing Control app compatibility information, please visit starkey.com/thrive-hearing.
Use of the Made for Apple badge means that an accessory has been designed to connect specifically to the Apple product(s) identified in the
badge and has been certified by the developer to meet Apple performance standards. Apple is not responsible for the operation of this device or
its compliance with safety and regulatory standards. Apple, the Apple logo, iPhone, iPad, iPod touch, Siri and App Store are trademarks of Apple
Inc., registered in the U.S. and other countries.
Android and Google Play are trademarks of Google Inc.
Global Headquarters | 6700 Washington Avenue South | Eden Prairie, MN 55344 | 866.418.6928 | Gov.StarkeyPro.com
© 2019 Starkey. All Rights Reserved. 85176-600 3/19 CTLG2005-03-EE-GS

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2019 Product Portfolio

Effective May 2019

Customer Support • (866) 418-6928

Veteran Technical Support • (800) 211-7789*

For all Livio® AI product information:

For other products and training opportunities:

*For technical support of hearing aids with wireless connectivity only.

4........... PRODUCT STYLE OPTIONS SYNERGY PLATFORM

Hearing Level in dB (HL)

35 (gray), 40 (light red), 250 500 1K 2K 4K 8K

and 50 (red) fitting ranges. Frequency (Hz)

Hearing Level in dB (HL)

Picasso CIC 250 500 1K 2K 4K 6K 8K

40 (gray), 50 (black), Frequency (Hz)

Hearing Level in dB (HL)

Picasso ITC/HS 130

Hearing Level in dB (HL)

50 (gray), 60 (light red), 250 500 1K 2K 4K 6K 8K

and 70 (red) fitting ranges. Frequency (Hz)

PRODUCT STYLE OPTIONS

Hearing Level in dB (HL)

Hearing Level in dB (HL)

Hearing Level in dB (HL)

Livio AI/Livio/Muse iQ RIC R 250 500 1K 2K 4K 8K

50 (gray), 60 (black), AP 60 Frequency (Hz)

Hearing Level in dB (HL)

Livio AI/Livio RIC 312 250 500 1K 2K 4K 8K

50 (gray), 60 (black), AP 60 Frequency (Hz)

PRODUCT STYLE OPTIONS

Hearing Level in dB (HL)

Muse iQ mini BTE 312 250 500 1K 2K 4K 8K

fitting range. Frequency (Hz)

Hearing Level in dB (HL)

Frequency (Hz) Frequency (Hz)

PRODUCT STYLE OPTIONS

Comfort and personalization redefined

Speech Our proprietary multi-segment compression architecture

Reduces circuit noise over a wider range of input levels,

Coated on components, cases and Hear Clear™ wax traps,

A solution for single-sided hearing loss that enables

Allows for the gain to increase in all the channels not

Tinnitus Our patent-pending tinnitus solution is designed with

Livio hearing aids are a great option for patients

Livio AI Livio AI Livio AI

Sound Imaging: Directional Processing Platform:

Noise Control Information Assistance:

E2E Music Adaptation Translate

Sound Manager Tinnitus Technology

Music 1 2 3 4 1 2 3 4 CROS System

With three times more digital signal processing

standard in (DSP), the industry’s only multi-core twin

means less cognitive fatigue

Starkey Hearing Technology CSAT Survey.

Over previous platform, based on test box measurements.

CROS Thrive™ Self Check for

Fall detection Voice-to-text

Colors 100 1000 10000

Patient Features Fitting Range 80

• Tinnitus Technology 60 105

Ear-to-Ear Streaming 100

4........... PRODUCT STYLE OPTIONS SYNERGY PLATFORM

• SHT Remote Control • Natural User Interface Tap Control 10

• SHT Programmer • A dditional Thrive app feature options

• SHT Mini Remote Mic • I ntegrated Sensors Frequency (Hz)

• C ROS System 20

• Natural User Interface Tap Control

• A dditional Thrive app feature options 24

• C ROS System 20

• N atural User Interface Tap Control 10

• A dditional Thrive app feature options Frequency (Hz) 28