CONTENTS

01 The Company 36 Smart Intercom Solutions

The Global Leading Provider of Smart Intercom Residential Assisted Care & Hospital
Pioneer of Smart Intercom Commercial Public Space

04 Smart Intercom Technologies 45 Accessories

AI SIP Overview of Mounting Accessories
Cloud Security
Android Technology Partners

11 Smart Intercom Products 48 Selection Guide

Door Phone Android IP Video Phone Overview of Key Product Features
Access Control Akuvox SmartPlus
Indoor Monitor Software
The Company
 The Global Leading Provider of Smart Intercom
Akuvox is a global leading innovator of smart intercom and access control
products and solutions. We are committed to unleashing the power of
technologies to improve people's lives with better communication, greater
security, and more convenience.

Part of Star-net
Akuvox is part of Star-net, a $1.6-billion international group, which is a leading
ICT solution provider in China.

Established in 1996 $1.6 Billion Annual Revenue

Scan for a virtual tour

4000+ R&D 70,000+ m 2 Manufacture Base

02
Pioneer of Smart Intercom
Encompassing Artificial Intelligence, Cloud, Android, SIP, Security, and
other advanced technologies, Akuvox continuously drives breakthrough
changes in the industry and creatively delivers an unrivaled portfolio of
AI Cloud Android SIP Security
smart intercom products and solutions, allowing more people to take
advantage of smart living easily.

CONVERGENCE
Latest Technologies in Multiple Fields
OPENNESS
Excellent Interoperability
with 3rd-party Systems

VERSATILITY
Communication
Security
Convenience

03
Smart Intercom
Technologies
Smart Intercom Technologies-AI
Leading AI Technologies

Facial recognition door entry

Your face is your identity. The underlying anti-spoofing
liveness detection algorithm makes it hard to be fooled by
photos or videos.

Offline voice control

Use your voice to control intercom devices.The voice data are
processed directly on the device, faster and securer
compared with an online method.

Fall detection
Exploring the synergy of image recognition technique and deep
neural networks, Akuvox empowers intercoms to increase
in-home safety for older individuals.

05
 Smart Intercom Technologies-Cloud
Smart Cloud-based Intercom Service
SmartPlus App

Akuvox SmartPlus, a smart cloud-based intercom service, allows

Akuvox's intercom and access control devices to link, communicate,
and interact intelligently with one another without any geographical
restrictions, making buildings smarter and securer.

Mobility : intercom and building access anywhere, anytime

Flexibility : remote provisioning and maintenance for any
scale of systems
Stability : 24/7 self-monitoring with >1 million monitoring
tests per month at a 99.99% success rate
Security : triple data backup mechanism ensuring 99.999%
data reliability

06
Smart Intercom Technologies-Android
Easy Integration, Deep Customization,
Exceptional User Experience

The openness of Android makes it easy to integrate Akuvox's

smart intercoms with 3rd-party systems like home
automation and security systems.

Akuvox's finely-tuned Android systems are easy to use. The

system's high flexibility also allows Akuvox to offer deep
customization service to meet bespoke customer needs.

With the Google app store, users can enjoy millions of the
latest Android apps and digital content from their indoor
monitors.

07
 Smart Intercom Technologies-SIP
Better Communication

Akuvox's intercoms are based on SIP, a universal IP

communication protocol, allowing you to build an extensive Indoor Monitor

communication system. Compared with a non-SIP system,

SIP-based intercoms are easy to learn, use and maintain and
are easy to integrate into a phone system.

Premium audio and

video quality
Mobile Phone

Communication between
any SIP-supporting systems

Work with mobile phones

and landlines Door Phone

IP Video Phone

08
Smart Intercom Technologies-Security
Greater Security

Akuvox’s smart intercoms can be flexibly connected

with various alarm systems such as smoke detectors
for greater home security.

Akuvox dedicates itself to improving the robustness of

its products against damage caused by external
factors. Akuvox's intercoms are certified with IK and IP
ratings, which can be as high as IK10 Rating, and
feature the tamper-resistant mechanism.

We are also committed to protecting your intangible

property through advanced network security
measures, such as AES256, HTTPS, Anti-DDoS, and
GDPR compliance.

09
 Work with Global Technology Partners
Together with our valued and
Video Management
trusted partners, Akuvox Home Automation Telephony
System
creates smart intercom and
access control solutions that
meet our customers'
ever-increasing security and
convenience needs.

Access Control

Disclaimer: All non-Akuvox logos, brands, and product names are trademarks or registered trademarks of their respective companies.
10
Smart Intercom
Products
 High-end Smart Door Phone
for Luxury Buildings

German Industrial IK10 Vandal AI-powered

Design Resistance Rating Facial Recognition

12
 Door Phone

Akuvox X915S
Height：40cm

Weight：5kg

Facial Recognition Android Door Phone

8" full-color touch display provides ultra-wide viewing angles

Visible light facial recognition
Anti-spoofing algorithm against photos and videos
The primary camera features a built-in HDR mode to tackle a variety of
high-contrast scenes
Fully compliant with the IK10 Rating
Support multiple verification methods, including the face, card, PIN, Bluetooth,
and QR code
Ability to integrate with an induction loop antenna for users with hearing aids
Multiple theme options available to personalize and suit a range of locations

Android 9.0 Wiegand

PoE IP65 IK10

13
 Akuvox R29C
World's First Facial Recognition
Android Door Phone

Anti-spoofing facial recognition

Touchless building entry

Easy-to-navigate UI

14
 Door Phone

Akuvox R29C
Facial Recognition Android Door Phone

7” capacitive touch screen supporting glove mode

Aluminum panel
Dual-camera: one 120° wide-angle 3MP camera with IR and an
auxiliary 1MP camera
Support multiple access control methods: facial recognition,
NFC,13.56MHz and 125kHz access cards, Bluetooth, and QR code
Cold-resistant version (-40 ℃ to 55 ℃) available
Support plasterboard installation
Black color version available

Android 5.1 Wiegand

PoE IP65 IK06

15
 UPGRADE YOUR BUILDINGS
WITH SMART DOOR PHONE
ON A BUDGET

Facial recognition

Mobile access

Temperature detection
(optional)

E16

16
 Door Phone

Mobile app Facial recognition NFC

Akuvox E16C
Facial Recognition Door Phone

5" full-color touch display provides ultra-wide viewing angles

Visible light facial recognition
Anti-spoofing algorithm against photos and videos
Support SIP to provide reliable two-way voice & one-way video
communication
Support multiple verification methods, including the face, card,
QR codes PIN codes IC cards
PIN, Bluetooth, and QR code
Support stand-alone operation
Optional body temperature detection function
Powered by PoE or external power supply

Linux Wiegand

PoE IP65

17
Door Phone

Akuvox R29C-B
Akuvox X916 Facial Recognition Android Door Phone
World’s First Android Door Phone with Temperature Detection
with Starlight Camera
7" capacitive touch screen supporting glove mode
13" capacitive touch screen Aluminum panel
316-grade stainless steel panel Dual-camera: one 120° wide-angle 3MP camera with IR and
Dual-camera an auxiliary 1MP camera
Dual-microphone for noise reduction Support multiple access control methods: facial recognition,
Support multiple access control methods: facial recognition, NFC,13.56MHz and 125kHz access cards
NFC, 13.56MHz and 125kHz access cards, Bluetooth, and  Body temperature measurement of people entering buildings
QR code For indoor use only

Akuvox R29C-L
Facial Recognition Android Door Phone
Akuvox R28A
with 4G Technology SIP Video Door Phone with Numeric Keypad
7” capacitive touch screen supporting glove mode
Aluminum panel 4.3" color TFT LCD
Dual-camera: one 120° wide-angle 3MP camera with IR and Premium audio and video quality
an auxiliary 1MP camera Aluminum panel
Support multiple access control methods: facial recognition, 116° wide-angle 2MP camera with automatic lighting
NFC,13.56MHz and 125kHz access cards Support multiple access control methods: NFC, 13.56MHz
LTE wireless communication requires the minimum efforts and 125kHz access cards
for device installation Cold-resistant (-40 ℃ to 55 ℃)
On-wall mounting only

18
 Door Phone

Akuvox R27A
SIP Video Door Phone with Numeric Keypad
Akuvox R20K
Compact SIP Video Door Phone
with Numeric Keypad
Premium audio and video quality
Aluminum panel Premium audio and video quality
116° wide-angle 2MP camera with automatic lighting 110° wide-angle 2MP camera with automatic lighting
Support multiple access control methods: NFC, 13.56MHz Support NFC, 13.56MHz and 125kHz access cards
and 125kHz access cards Ideal for environments with limited space
Anti-cold version (-40 ℃ to 55 ℃) available

Akuvox R20B
Compact SIP Video Door Phone
Akuvox R20A
Compact SIP Video Door Phone
Five call buttons with nameplates
Wide-angle camera: 110° (H), 58° (V)
Two-way audio communication over IP networks with Echo Premium audio and video quality
Cancel feature 116° wide-angle 2MP camera with automatic lighting
Comply with SIP standard for easy integration with Support NFC, 13.56MHz and 125kHz access cards
SIP-capable PBXes Ideal for environments with limited space
Comply with ONVIF standard for easy integration with any
network surveillance system

19
Door Phone

Akuvox E21V Akuvox E21A

SIP Video Emergency Intercom SIP Emergency Intercom

Vandal-resistant with 316-grade stainless steel body Vandal-resistant with 316-grade stainless steel body
Premium audio and video quality IK10 Rating
116° wide-angle 2MP camera with automatic lighting Premium audio quality

Akuvox E11R
Compact SIP Video Door Phone

Premium audio and video quality

116° wide-angle 2MP camera with automatic lighting
Support NFC, 13.56MHz and 125kHz access cards
Ideal for environments with limited space

20
UPGRADE YOUR WORKPLACE
WITH SMART ACCESS CONTROL
ON A BUDGET

Facial recognition

Mobile access

Temperature detection (optional)

A05

21
Access Control

Anita Charles

Speed: <0.2S

Akuvox A05S Anti-spoofing: effective against

Facial Recognition Access Control Terminal photos or videos

Capacity: up to 20,000
face templates

5" full-color display provides ultra-wide viewing angles Accuracy: >99.7%

Visible light facial recognition
Anti-spoofing algorithm against photos and videos
Support multiple verification methods, including the face, card, and QR code
Support stand-alone operation
Optional body temperature detection function
Powered by PoE or external power supply
36.2°C

Linux Wiegand

PoE IP65

22
 Luxury Smart Indoor Monitor
Perfect for Your Home

Italian Industrial AI-powered Voice Smart Home

Design Assistant Integration

23
Indoor Monitor

Akuvox X933
Android Indoor Monitor for Smart Home Solution

7" touch screen with 1280 x 800 resolution

Excellent performance with Android 9.0 OS
Eight-channel inputs and two built-in relays
Dual-microphone for noise reduction
Support 3rd-party apps
White color housing available
In-wall mounting version available

Android 9.0 PoE

24
Smart Indoor Monitor
Specially Designed for
Older Individuals

AI-powered Voice Assistant

Work with Telecare Pendants

Built-in SIP Server

25
Indoor Monitor

Akuvox C317
Android Indoor Monitor for Smart Home Solution

10’’ touch screen with 1280 x 800 resolution

Eight-channel inputs and two built-in relays

Support 3rd-party apps

Optional 1MP camera

Built-in offline voice assistant

Built-in SIP PBX function

Desk mount available

Android 6.0 PoE

26
 Cost-effective but Smart
Android Indoor Monitor

Excellent Audio and Video Quality

Smart Home Integration

C315 Slim and Compact Design

27
Indoor Monitor

Akuvox C315
Android Indoor Monitor for Smart Home Solution

7" touch screen with 1024 x 600 resolution

Eight-channel inputs and one built-in relay

Support 3rd-party apps

White White color housing available

Optional RF 433/869 application

Android 6.0 PoE

28
 Indoor Monitor

Akuvox IT83 Akuvox IT82

Android Indoor Monitor
Android Indoor Monitor for Smart Home Solution
for Smart Home Solution
7" touch screen with 1024 x 600 resolution
10" touch screen with 1280 x 800 resolution
Five programmable pushbuttons
Eight-channel inputs and two built-in relays
Eight-channel inputs and one built-in relay
Support 3rd-party apps
Support 3rd-party apps
Optional 1MP camera
Optional 1MP camera
Built-in SIP PBX function
Optional RF 433/869 application
Desk mount available
Disclaimer: Amazon, Alexa and all related logos are trademarks of
Amazon.com, Inc. or its affiliates.

Akuvox C313
Budget-friendly Indoor Monitor

7" touch screen with 800 x 480 resolution

Eight-channel inputs and one built-in relay
White color housing available
Optional RF 433/869 application

29
 Akuvox R49G
Android IP Video Phone
7" touch screen with 1024 x 600 resolution

Excellent performance with Android 9.0 OS

Premium audio and video quality

DTMF for remote door opening

2MP camera with privacy shutter

Built-in Bluetooth, USB, and Wi-Fi

Support 3rd-party apps

30
Akuvox SmartPlus
Akuvox SmartPlus, a smart cloud-based intercom service for residential buildings, caters to
the on-the-go lifestyles by offering residents smartphone-based building access and
simplifies property access management for property owners and managers.

31
Akuvox SmartPlus

SmartPlus App
The SmartPlus App allows residents to see and talk to visitors, open doors,
monitor building entrances and issue virtual keys from their smartphones,
which offers an elevated building entry experience.

Preview Virtual Key

See who is at the entrance before Issue time-limited QR code keys
answering the call and guest PINs

Video Calling Push Notification

See and talk to visitors with live Get instant notifications of
video before buzzing them in incoming calls
remotely

Door Unlocking Door Release Log

Open doors using the "Open Door" Access to date- and
button of the app or Bluetooth or time-stamped photos of door
through a standard phone call release events

32
Property Management Portal Manage all properties of multiple sites from a single interface
Access to time- and date- stamped photos of all door entries
The web-based property access management portal of Akuvox Assign time-limited PINs to delivery or service people
SmartPlus offers a bunch of remote-working features that greatly
Easy posting of community announcements
enhance building operation efficiency.
Easy integration with existing building systems
33
Software

ACMS Akuvox Vfone

PC-based Access Control Management System
SIP Softphone App for Intercoms
for Small and Medium Businesses
Audio or video call
Staff information management
Remote door unlocking
Device management
Offline push notification
Access control management
Compatible with mainstream SIP servers
Access to detailed access logs

Akuvox SDMC Akuvox FacePro

PC-based Facial Data Management Software
On-premise Software for Community-wide
for Intercom Devices
Intercom System Management
Automatic search and connection of intercom devices
Batch deployment of devices automatically
Facial image import or facial data capture
Real-time video monitoring
Addition, modification, and deletion of facial data stored on devices
Access control management
Facial data synchronization between devices and the software
Messaging and ad pushing
One-click facial data sharing between different devices

Akuvox Sight Akuvox PC Manager

PC-based Intercom Software PC-based Management Software
for Akuvox Intercoms for Intercom Configuration
Multi-screen intercom video monitoring Automatic search and connection of intercom devices
Remote door unlocking Addition, modification, and deletion of intercom configuration
Audio or video call Batch intercom configuration and software upgrading

34
Smart Intercom
Solutions
 Smart Intercom Solution
for RESIDENTIAL
As the standard of living improves, there are higher
security and convenience requirements for modern
residential living. This has posed new challenges to the
traditional intercom, which is monofunctional and
antiquated or doesn't function.

Highlights of Akuvox Smart Intercom Solution

Build an extensive community-wide communication system App-based features, including video calls, remote door
Work with mobile phones and landlines unlocking, alarm push notifications, and messages from the
Integrate home automation, video surveillance, and property property management
management systems Remote system maintenance via a web browser
Summon elevator for the authorized visitors and send them
to the designated floor

36
 Solution Overview

Management platform:
Remote system maintenance

Apartment:
Home automation integration
Akuvox SmartPlus
Public facilities Elevator control

Apartment door :
SIP-based phones Access control
X933 Entrance monitoring

E11R
Building elevator:
Elevator control

Public space: A05S

Emergency call

E21A
Building entrance:
Access control
Elevator control

On vacation X915S
or in the office:
Video call, remote door
unlocking, etc.
SmartPlus App
Guard office

R49G

Store

R49G Communiy entrance

Access control
X916S

37
 Smart Intercom Solution
for COMMERCIAL
Due to rapid changes in the global economy, enterprises
need to overcome more business challenges such as
improving competitiveness, reducing costs, and enhancing
productivity. Intercom technology has come into play to
help maximize the potential business growth by integrating
people and technology.

Highlights of Akuvox Smart Intercom Solution

Flexible door entry options including facial recognition, NFC,
RF cards, and PIN codes
Integrate access control, existing phone systems, video
surveillance, and time & attendance systems
Mobile app for business communication on the go

38
Solution Overview
Office door : R20A
Access control

Integration with IP phone systems

On-the-go : Vfone App

Integration with time & attendance systems

Integration with video surveillance systems

Building entrance: X916S

Flexible building entry options Integration with access control systems

Building lobby：A05S QR Code Bluetooth

Facial
Recognition
Access control

39
NFC RF Cards PIN Codes
 Smart Intercom Solution
for ASSISTED CARE & HOSPITAL
As the world population ages, the healthcare system of
every country faces significant challenges. Safety, trust,
and security are the key contributing factors to older
individuals' health and well-being, whether in their own
homes or in a care home.

Highlights of Akuvox Smart Intercom Solution

Converge the latest technologies, including SIP, Android, and AI
Easy-to-use system specially designed for older individuals
100% transmission of SOS signal to service centers with < 10 seconds SOS signal delay
Telecare pendant for making emergency calls and remote door unlocking via RF
Connect with various alarm sensors, such as door magnet and smoke detector, for greater home security
Remote operation and maintenance of a large number of devices
Easy to upgrade the system for new features

40
 Solution Overview
Seek Help in an Emergency

Albert,
help, help, help! Convenience for Daily Life

Home: IT83

Use your voice to make

an emergency call

Use a telecare pendant to

unlock doors for visitors remotely
24-hour service center

Home: IT83
Use a telecare pendant to
make an emergency call Home: IT83

Designated family members

Remotely answer a door phone call

via a Bluetooth speaker
Automatic alerts raising
when an alarm sensor
is activated
41
 Smart Intercom Solution
for PUBLIC SPACE
With terrorism and violence on the rise, the issue of safety,
security, and real-time information is gaining significance. To
protect people, assets, and property in the public space, we
urgently need advanced intercom technologies to respond to
situations in progress and manage everyday operations,
public events, and emergencies.

Highlights of Akuvox Smart Intercom Solution

Premium speech quality in any situation
Vandal-resistant body with IK10 Rating
Integrate with video surveillance systems
Direct communication lines to alarm centers or security guards on patrol

42
Solution Overview

Police Office: R49G

Video communication
Video surveillance

Public space: E21V

Emergency calling
Roaming guard: Vfone App
Video call
Offline push notification

Alarm Center

Integration with VMS

43
Accessories

Model X916S X915S R29C R29C-L R29C-B R28A R27A R20K

Image

On-Wall Mounting

In-Wall Mounting

Optional Rain Cover

Optional
Desktop Stand

44
 Accessories

Model R20B R20A E16C E11R E21V E21A A05S

Image

On-Wall Mounting

In-Wall Mounting

Optional Rain Cover

Optional
Desktop Stand

45
Accessories

Model X933 IT83 C317 IT82 C315 C313 R49G

Image

On-Wall Mounting

In-Wall Mounting

Optional Rain Cover

Optional
Desktop Stand

46
 Selection Guide

Model X916S X915S R29C R29C-L R29C-B R28A R27A R20K

Image

Display 13” 8” 7” 7” 7” 4.3” 128 x 32 dots No

Touch Screen Yes Yes Yes Yes Yes No No No

Front Panel Stainless steel Stainless steel Aluminum Aluminum Aluminum Aluminum Aluminum Aluminum alloy

PoE Yes Yes Yes Yes Yes Yes Yes Yes

SIP Yes Yes Yes Yes Yes Yes Yes Yes

Operating System Android Android Android Android Android Linux Linux Linux

Camera Yes Yes Yes Yes Yes Yes Yes Yes

ONVIF Yes Yes Yes Yes Yes Yes Yes Yes

Wi-Fi No No No No No No No No

PIN / Card Entry Yes Yes Yes Yes Yes Yes Yes Yes

Biometric Access Yes Yes Yes Yes Yes No No No

Wiegand Yes Yes Yes Yes Yes Yes Yes Yes

Temperature Detection No No No No Yes No No No

LTE No No No Yes No No No No

IP Rating IP65 IP65 IP65 IP65 IP65 IP65 IP65 IP65

3rd-party Apps Yes Yes Yes Yes Yes No No No

47
Selection Guide

Model R20B R20A E16C E11R E21V E21A A05S

Image

Display No No 5” No No No 5”

Touch Screen No No Yes No No No No

Front Panel Aluminum alloy Aluminum alloy Plastics Plastics Stainless steel Stainless steel Plastics

PoE Yes Yes Yes Yes Yes Yes Yes

SIP Yes Yes Yes Yes Yes Yes Yes

Operating System Linux Linux Linux Linux Linux Linux Linux

Camera Yes Yes Yes Yes Yes No Yes

ONVIF Yes Yes Yes Yes Yes No Yes

Wi-Fi No No No No No No No

PIN / Card Entry Yes Yes Yes Yes No No Yes

Biometric Access No No Yes No No No Yes

Wiegand Yes Yes Yes Yes No No Yes

Temperature Detection No No Optional No No No Optional

LTE No No No No No No No

IP Rating IP65 IP65 IP65 - IP65 IP65 IP65

3rd-party Apps No No No No No No No

48
 Selection Guide

Model X933 IT83 C317 IT82 C315 C313 R49G

Image

Display 7” 10” 10” 7” 7” 7” 7”

Touch Screen Yes Yes Yes Yes Yes Yes Yes

Front Panel Plastics Aluminum Plastics Aluminum Plastics Plastics Plastics

PoE Yes Yes Yes Yes Yes Yes Yes

SIP Yes Yes Yes Yes Yes Yes Yes

Operating System Android Android Android Android Android Linux Android

Camera No Optional Optional Optional No No Yes

ONVIF - - - - - - -

Wi-Fi Optional Optional Optional Optional Optional Optional Yes

PIN / Card Entry - - - - - - -

Biometric Access - - - - - - -

Wiegand - - - - - - -

Temperature Detection - - - - - - -

LTE - - - - - - -

IP Rating For indoor For indoor For indoor For indoor For indoor For indoor For indoor

3rd-party Apps Yes Yes Yes Yes Yes No Yes

49
 Design
Supply
Support
T: +44(0)115 9770075
E: [email protected]
W: www.cie-group.com