RESTAURANT MANAGEMENT SYSTEM

INTRODUCTION

"Online Restaurant Management System" is a web application. This system is developed to

automate day to day activity of a restaurant. Restaurant is a kind of business that serves
people all over world with ready made food. This system is developed to provide service
facility to restaurant and also to the customer. This restaurant management system can be
used by employees in a restaurant to handle the clients, their orders and can help them easily
find free tables or place orders. The services that are provided is food ordering and
reservation table management by the customer through the system online, customer
information management and waiter information management, menu information
management and report. The restaurant menu is organized by categories (appetizers, soups,
salads, entrees, sides and drinks) of menu items. Main objective build the system this is to
provide ordering and reservation service by online to the customer. Each menu item has a
name, price and associated recipe. A recipe for a menu item has a chef, preparation
instruction sand associated ingredients. With this system online, ordering and reservation
management will become easier and systematic to replace traditional system where are still
using paper. To resister a meal online, the customer has to become a member first then he
can access the later part of the site. this project to facilitate customer for make online
ordering and reservation. The option of becoming member was only an attempt to avoid (to
some extent) placing the fake bookings.

Online Restaurant management system is the system for manage the restaurant business.
After successful login the customer can access the menu page with the items listed according
to the desired time. The main point of developing this system is to help restaurant
administrator manage the restaurant business and help customer for online ordering and
reserve table. In proposed system user can search for a menu according to his choice i.e.
according to price range and category of food and later he can order a meal.

The project is developing because; many restaurants have a lot difficult to manage the
business such as customer ordering and reservation table. If the customer book an order and
later wants to cancel the order, he is permitted to do this only within a specific time period.
By using manual customer ordering is difficult to waiter keep the correct customer
information and maybe loss the customer information. The customer is also given with the
facility to view the status of the order and if the order is ready then he can go and get it.

So, online restaurant management system will develop to help the restaurant administrator to
manage restaurant management and for customer make their online ordering and reservation
table. At Management side, initially the staff member has to login, and according to his
designation the privileges are set. Other than that, this project is to upgrade the manual
system and make the business easily to access and systematic. If the staff member is a cook,
then he is allowed to edit only the order items status, indicating which menu items he has
prepared.

Proposed restaurant management system

Nowadays, many restaurants manage their business by manual especially take customer
ordering. . In traditional booking system, a customer has to go to restaurant or make a phone
call in order to get his meal reserved. Today, restaurant waiter takes the customer ordering
by manual system with using paper. Customer does some formal conversation like hello, hi,
etc. Than he demands for today’s menu and do some discussion over menu items then he
orders. It takes 5 to 10 minutes to book the order and waiter book the order on paper so
there is probability of lost and duplicates customer information. Restaurant management
system puts the order in a queue with specific priority according to time and quantity, and
than a cook is assigned for the specific order to complete it.

Besides, the restaurant waiter information also by manual system kept use paper and this is
difficult for restaurant administrator to find waiter information, probability missing the paper
and difficult to arrange the schedule. Initial problem is that the customer has to get
connected over the phone, it would be harder if the restaurant is very popular and busy.
Sometimes, waiter information and customer information is important to restaurant
administrator for reference in the future. The chances of committing mistakes at the
restaurant side in providing a menu list for a specific time would be more.

Furthermore, restaurant side needs management in the section menu. This is the important to
restaurant waiter to manage the menu. As customer won’t have the menu list with him, it
would be harder for him to remember the entire list (with price as well...!) and come to a
decision, i.e. customer is provided with less time to make decision.Besides this section is for
customer viewer the menu that restaurant prepared and make their ordering.

There might be some communication problems or sometimes language might be a barrier. As

a result, the current system (manual system) is not effective and efficient to use anymore. As
entire booking has to be done manually at the restaurant end, the chances of occurrence of
mistakes is high as well. The current system cannot save, manage and monitor the restaurant
waiter information, menu information, customer ordering information and generate report
well. Even assigning orders (or some menu from the order) to a specific cook can be
cumbersome if it is done parallel with the bookings of the order.

User of the system

customer, administrator

Customer

This user will register to be a member to use the online system of this online restaurant
management system. This online ordering divided into two type of customer; it is customer
dine-in ordering and takeaway ordering. For dine in ordering, customer will view menu, make
online ordering and make a reservation table. This system allows customer to place an order
or allow him to cancel the book order. But takeaway ordering, customer can view menu and
online ordering without reservation table. During login, the costumer has to enter the time of
delivery, and the menu items will appear accordingly. As availability of items differ from time
to time. After customer make online ordering, customer can take ordering the date that
customer was choose during make online ordering. Customers can search menu according to
price range and the category as well, Event though, customer must confirm online ordering
with restaurant three days before customer take the ordering for dine-in customer and for
take-away customer will be confirm one hour before it whether by email or phone. customer
can create his new account or he can edit his personal information from the existing account.

Administrator

Administrator or manager is the person who will manage the entire system. he is allowed to
reassign the cook according to his priority, he can edit the menu information such as its price,
items available currently, etc. This type of user will also do maintenance and control the
application of this system. A manager can reassign the cook for a specific order or an item.
Administrator takes a responsibility to register new customer, register new waiter, register
new menu into database. A manager can edit/create some or whole part of the menu record
on daily basis. That is by changing the menu items, prices, description, etc.

Module of the restaurant management system

Customer Registration Module

Customer registration module contains customer's information such as customer personal

information and other information related to that customer. Then, all of this information
recorded into database. Customers are given with a facility to change his existing password.

Customer Online Ordering And Reservation Module

Customer online ordering and reservation module provides a form that needs to be fulfilling
in term of ordering food and reservation table via online.

Waiter Module

Waiter module contains waiter information such as waiter personal information, task
schedule and other information related to that waiter. Then, all of this information recorded
into database.

Feedback Module

Based on food or everything about the restaurant, customer can send any suggestion or
comment to the restaurant with feedback form. From this form, side of restaurant will know
their weaknesses and strengths.

Menu Module

Menu module is food that restaurant prepared for customer. This module, customer can view
the menu and make decision for order.

Generate Report Module

System provides an option for generate a report. The contents of the report as thefollowing:

1. The report of customer ordering and reservation table.

2. Customer's information and waiter information.

3. Suggestion or comment that customer insert at feedback form

4. profit business for restaurant

This system will be going to help customer and administrator in restaurant especially part of
online ordering and reservation table. Most of restaurant has a problem of the ordering and
reservation table. A manager can create a new entry of cook or edit the existing cook’s
information from the cook’s list. The result of online ordering and reservation table will give
customer easy to make ordering and reservation table online and hopefully can smoother up
the job of administrator and waiter. A manager can block a particular customer before signing
up. This happens when the customer’s previous history is bad, This system also produces a
computerized system in defining the best solution in each ordering and reservation problem
faces by customer and administrator.
A restaurant management system project with user and admin accounts, graphical room
booking, booking amount calculation and appropriate billing. The Restaurant Management
System helps the restaurant manager to manage the restaurant more effectively and
efficiently by computerizing meal ordering, billing and Hotel Management System Final Year
Computer Science Engineering student Project was developed in VB.Net is the front-end &
MS Access is the back end.

Vb Projects On Restaurant Management System Codes and Scripts Downloads Free.

Awanasoft is a Ruby on Rails management system for Awana Clubs. Outsourcing Restaurant
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Restaurant Management System ( RMS ). RMS is created in Java and still not completed, still
working on it. RESTAURANT MANAGEMENT SYSTEM Submitted to Dr. Lee Iverson On July
25, 2006 By Team 1 Corry Yang Clement Wu Tina Lin Alan Chang EECE 474 The University.
Restaurant Management System Declaration Project iii Declaration The project submitted
herewith is a result of my own efforts in totality and in every Project Description. Restaurant
Management System is Designed to automate common restaurant functions like Kitchen
Order Tickets, Table Booking , Billing ,