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MPU 3283 Small Group Communication Third Assignment

The document is an assignment submission that includes: (1) The student's name, ID, semester, intake, course name, assignment number, and date of submission. (2) Two questions regarding groupthink and Tuckman's stages of group development. (3) The student's answers to the questions, explaining the symptoms of groupthink, ways to overcome it, and detailing the five stages of group formation in the Tuckman model and how following these stages can help groups be effective.

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Achyut Neupane
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51 views4 pages

MPU 3283 Small Group Communication Third Assignment

The document is an assignment submission that includes: (1) The student's name, ID, semester, intake, course name, assignment number, and date of submission. (2) Two questions regarding groupthink and Tuckman's stages of group development. (3) The student's answers to the questions, explaining the symptoms of groupthink, ways to overcome it, and detailing the five stages of group formation in the Tuckman model and how following these stages can help groups be effective.

Uploaded by

Achyut Neupane
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Programme Name: BCS

Course Code: MPU 3283

Course Name: Small Group Communication

Assignment: Third

Date of Submission: 3 January 2022

Submitted By: Submitted To:

Student Name: Achyut Neupane Faculty Name: Gaurav Ojha

IUKL ID: Department: PO

Semester: 1st Semester

Intake: September 2021


Q Groupthink is a phenomenon that occurs when the desire for group consensus
overrides people's common-sense desire to present alternatives, critique a position,
or express an unpopular opinion. Explain SIX (6) symptoms of groupthink and
explore four (4) different ways of overcoming groupthink.
A Groupthink is a psychological phenomenon about how a group’s member deals the
problems or matters by group consensus. Groupthink occurs when a group makes faulty
or ineffective decisions to settle a matter through an agreement or without any
evaluation of the results that may bring.
The symptoms of groupthink are:
(a). Invulnerability
Þ The group members are afraid if disagreement may occur and rather take the
risk being over-optimistic. They have a perception of their group performing
well. This causes the group members to fail the warnings of the danger before
they occur.
(b). Morality
Þ The group members forget their individual morality rather focus on the group
morality. Most of the important things remains unsaid.
(c). Self-censorship
Þ The group members rather stay silent when in doubts than disclosing them
with other group members. This leads to a decision which seems to be on
everyone’s agreement but it isn’t.
(d). Introduction of mind-guards
Þ Mind-guards are the people who omits the controversial information and
present the remaining information to other members. This controversial
information may include the negative factors that can rise doubts within the
group.
(e). Interpersonal pressure
Þ The members who tend to show disagreement or raise any questions in group
are seen as disloyal or as traitor and are pressurized to take them back so that
consensus can occur.
(f). Unanimity
Þ When self-censorship occurs, other group members also tend to stay censored
in their objections to avoid the disagreement. Nobody wants to disrupt the
consensus and follow the decision made by other group members.

The ways to overcome groupthink are:


a) Leader should give authority to the group members to think individually and
come up with their own unique ideas rather than giving own opinion first.
b) Leader should give the group members another opportunity to express any
doubts or discuss the matter.
c) By rewarding the creativity of the group members and prioritizing every opinion
given by each member.
d) By discussing with any outsources. This may bring out of the box results to the
matter than is having issues within the group.
Q In 1965, Dr. Bruce Tuckman published the Tuckman model, in which he detailed
the stages of team development. Whether you are a manager or are simply one of
the team, once you understand these stages of group development, you can help
your group push past challenges and become a high-performing unit in your
organization. As a potential software manager discuss five stages of group
formation in detail with suitable diagram explaining why knowing and following
these steps can help groups be more effective for team management.
A For an efficient and effective performance in a group, the base should be properly built
during the development process. A group should be established as a team but not as a
collection of individuals. Tuckman model is a five-stage group development process to
be followed for developing a high-performing group or team. By following these steps,
a group can grow to a point where they can function effectively together and deliver
high quality results.

Tuckman model has five stages to be followed while creating a group. Those steps are:
(a). Forming
Þ This stage occurs when the team is being formed. The basic steps followed in
this stage are: introduction, sharing of background, interests, experiences,
skills, and talking about the project.
Þ The leader assigned to this group must be open about every detail the group
members require. They will not be working but discussing about the team
roles, responsibilities, values, norms, and clear vision of the group formation.

(b). Storming
Þ This stage occurs after the group formation. Group members are encouraged
to share different opinions & ideas and compete with the status of their ideas.
This may cause conflict within the team members.
Þ With proper guidance from the team leader, they learn to solve the problems
together. They function both independently and together as a team. This stage
is difficult for those who do not like conflict.

(c). Norming
Þ In this stage, group members focus on developing a way to work together
rather than working individually. Group members are encouraged to trust and
respect each other’s opinion. Rather than competing, they help and support
each other.
Þ Team leader is responsible to ensure if the group is moving together and to
coach the members.

(d). Performing
Þ Group members are functioning on the high level in this stage. The main
motive is to goal reaching and getting the job done. They should discuss and
solve the problems effectively and efficiently by coming to consensus
without interrupting the project’s progress.
Þ The team leader is not involved in making decisions, solving problems, or
involving to day-to-day work of the team. Team member is responsible to
monitor the progress of the team and celebrate the milestone.
Þ This stage can revert back to previous stage if any changes in the team occurs
and they are not able to manage through the changes.
(e). Adjourning
Þ This is the stage after the team goals are achieved. Group members wrap up
the final tasks and documenting the efforts. Individual members may be
moving into different directions or may be reassigned to other teams.
Þ The team leader should ensure the team celebrates for the success of the
project. The leader should capture the best practices for future use (in
success) and capture the lessons and causes (in failure).

A group is to be formed for building a web application. As a software manager,


following these steps result to a high-performance group development.:

Knowing and following Tuckman model can help groups be more effective for team
management as:
(a). There will be proper communication among group members.
(b). There will be regular brainstorming with all the group members.
(c). Consensus can occur with regular coordination.
(d). Members are committed to the project and other members
(e). There will be positive and supportive work environment.

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