Hiba Al-Ahnaf Abu Amira: Personal Information
Hiba Al-Ahnaf Abu Amira: Personal Information
Hiba Al-Ahnaf Abu Amira: Personal Information
Az-Zarqa , JORDAN
Phone No. : +962-797917527
E-MAIL: [email protected]
Personal Information:
Full Name : Hiba Al-Ahnaf Abu Amira.
Nationality : Jordanian
Date of Birth : 13 / 12 / 1990
Place of Birth : Saudi Arabia
Gender : Female
Marital status : Single
Residence : Az-Zarqa-Jordan
Summary:
I am a Passionate learner, Co-operative, Very good when working with a team, Ambitious, Self-
confidence and Quick skills learner.
Seeking for a challenging opportunity where I can develop and utilize my skills and academic
background.
Mobile automation system with GSM communication network and robotic vacuum cleaner.
Work experience:
Technical Support Engineer at iAxcess Company a” Regional distributer for Security and Backup
Solutions” from June 2015 to August 2016 :
Responsibilities:
Efficiently respond to any online or telephone customer cases and queries in a calm and
friendly manner.
Solving open Tickets for :
- Kaspersky.
Customization and administration of Customer Relationship Management (Microsoft
dynamic CRM) :
- Database Management: Collecting and filtering the available data to prepare the necessary
Database.
Education:
Bachelor Degree in Mechatronics Engineering from Faculty of engineering technology, a
section of Al-Balqa Applied University in Jordan.
GPA 2.75 good.
High School Degree with GPA 82 %.
Skills:
Fluent in Arabic Language.
Fluent in English language.
Excellent skills MS software's (Microsoft Word, Power point, Excel and MS CRM).
Good in using engineering software's such as MATLAB, AutoCAD
Troubleshooting and Researching Skills.
Very Good background in electrical engineering.
Hard worker, self-motivated and highly energetic.
Fast learning skills and effective information acquisition strategies.
Team Leading and self-motivation in making good accomplishments in work.
Training Courses:
University Training at the Greater Amman Municipality for 280 hours in June
2014.
Ministry of Public Works & Housing Training at the Ministry of Industry and
Trade / Industrial Development Directorate and Directorate of knowledge and
institutional development from 22/5/2014 to 22/5/2015.
PIC Microcontroller at eBaheth Centre for 30 hours in April 2011.
Professional Membership:
A membership in Jordan Engineers Association (JEA).
Other Info
Driving license.
Nonsmoker.
Reading, sports, and Social relationships.