CHAPTER ONE Research
CHAPTER ONE Research
CHAPTER ONE Research
I.INTRODUCTION
This paper will explore the organizational performance in line with the Management and
leadership development practices and organizational performance of the Secondary schools in
Ambo town. Its introduction part is believed to help its readers to grasp the Management and
leadership development practices of the study area and its impact on the respective
organizations’ performance. Thus, the discussion starts with a background, Statement of the
Problem and its purposes and the scope, in brief.
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While discussing to the related developments, management development refers to the process by
which individuals improve their capabilities and learn to perform effectively in managerial roles.
Management development is designed to improve the overall effectiveness of manager in their
present positions and to prepare them for greater responsibility when they are promoted (Stoner,
et.al., 1996). In other words, Glueck (1978) defined management development as the process by
which managers gain the experience, skills, and attitudes to become or remain successful leader
in their enterprises. Among other things, making the organization a better environment to work is
the responsibility of a manager. To effectively discharge this and other managerial
responsibilities organizations must provide an opportunity for managers to improve their
knowledge and skills through management development program.
At a time when school leaders are trying to move from educational cults to transforming schools
into effective learning communities, strategies to accomplish this end continue to get away from
many administrators. Though the desired results are known by some administrators, it is not clear
to them what they should do to develop their schools into a community of learners. People
continue to expand their capacity to create the results they truly desire (Senge, 1990, p.3).
Therefore, it is possible for school administrators to transform schools into effective learning
communities with the appropriate strategies.
According to Cruz (1995), effective principals should communicate with parents, teachers and
students and be team builders by building coalitions between these stakeholders. Furthermore,
effective principals are well aware that there is a turbulent environment and they should address
the needs of the outside groups that are too numerous.
They should also encourage a risk taking environment by urging their employees to assume
responsibility for a task. Besides, effective principals should possess certain skills in conflict
management, active listening, problem solving and Consensus building.
Since the need for training and development is of no question, organizations have to conduct it
effectively and efficiently. The paper therefore seeks to contribute to the discussion on the
practice of Management & Leadership Development Practices & organizational Performance in
secondary schools in Ambo Town.
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1.2. Statement of the Problem
Employees in any organization need to constantly upgrade their skills and develop an attitude
that permits them to adopt change. The delivery of efficient and effective training is required to
enhance the productivity of employees and improve their performance. Personnel training and
retraining is one of the major ways that work organizations attempt to maintain the competency
levels of their human resources and increase their adaptability to changing organizational
demands (scarpello and Ledvika, 1998).
Considering the problems related to the training and development practices in Ethiopia, the
absence of well established training and development policy, lack of adequate budget, inadequate
needs assessment, inappropriate training and development objective, trying outdated training and
development methods, lack of close supervision and follow up are among the major ones. Lack
of optimum man-task relationship, resistances of employees in taking future assignments,
decrease in productivity, increase in operational error, increase in employee turnover and
absenteeism and decrease in employee morale and confidence are thought to be resulted from
these problems lead to the organizations. Besides investigating such problems, this study will
take in to consideration real management and leadership development practices and the impact
on the organizational performance in the study area.
As one of the workers in the secondary schools found in the study area since the last two
academic years, I have information about the traditional or just for the sake of an assignment that
the school principals and other managers are assigned in many of the schools found in the area.
Not only the assignment has a problem even the related development practices are not practiced
as required that the schools are exposed to criticisms regarding their organizational performance
for they couldn’t satisfy their customers- their students and parents
What are the major strengths realized in terms of the Management & Leadership
Development Practices of the Secondary schools in Ambo? What are the main problems
related?
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Is there any experience of evaluating the impact of Management & Leadership
Development Practices?Yes/No
What are the possible solutions required to enliven the problems that encountered the
Program?
Do these development programs have any impact on the schools’ performance?
What is the feature of the Management & Leadership Development Practice in Ambo
Secondary schools?
Specific objectives:
- To identify the real Management & Leadership Development Practices in the setting.
- To examine how the Management & Leadership Development Programs’ needs are
assessed
- To identify the approaches employed in practicing the Management and leadership
development programs.
- To find out the effect of the Management and leadership development programs of these
primary schools.
- To explore the major problems of the Management & Leadership Development Practices
and to suggest some possible solutions.
- To make recommendations on how the training practices at the study area can be
improved to have positive impact on the school based managers’ skill development.
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subject. Likewise, it will help as a source document for those researchers who want to make
further study on the area afterwards.
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Training: is a learning experience enhancing specific skills and abilities related to current
position Jobs (Mathis 1997).
Instructional leadership: Refers to role behaviour (or practices) of school leaders in defining
the school mission, managing curriculum and Instruction, supervising instruction,
monitoring student progress and promoting school learning, monitoring student progress
and promoting learning climate (krug,1992,p.56).
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CHAPTER- TWO
The literature review contains valuable information, theoretical aspects related to management
and leadership, training and developments, and organizational performance that could enable the
readers of this research paper and, the researcher by large, grasp related knowledge; to design the
data collecting tools and for the analytic purpose of the data to be gathered as planned.
In pace with an increasing globalization and technological development, a need for softer
managerial elements can be expected to increase in importance (Kotter 1999). As it is almos
timpossible for management to fully monitor and control specific and knowledge-intensive
processes in any detail, the importance of leadership as a motivating factor has gained increasing
momentum (Bass 1994; Conger 2000; Kotter 1999; Rost 1991).
In continuation of this there is a tendency to use the term leadership about almost all kinds of
managerial functions. Thus, as much of earlier research has demonstrated, the discussion of
leadership as opposed to management has been partly substituted by a focus towards different
kinds of leadership (Bass 1994; Egri 2000; Ekvall 1994; Gabris 1998). However, the specific
tasks that were once covered by the term “management” have not disappeared. In addition, some
of the functions referred to in the literature as different types of leadership may be characterized
more adequately as traditional management practices.
Management theory addresses how managers relate to their organization in the knowledge of its
goals, the implementation of effective means to get the goals accomplished and how to motivate
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employees to perform to the highest standards. Management in organization coordinates the
efforts of people to accomplish goals and objectives by using available resources efficiently and
effectively. Thinkers have classified Management theories in four areas: (1). Classical
Management Theory: Henri Fayol’s views on administration, (2) The Scientific Management
School: Frederick Taylor's Scientific Management, (3) Max Weber's idealized bureaucracy and
(4) The Human Relations Movement: Elton Mayo, Hawthorns studies. (Source)
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"father of management thought." He developed four principles to increase efficiency in the
workplace based on his own experience and observations as a manufacturing manager. (George,
2009, p. 43)
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that had lasting influence on the collection of data, labor-management relations, and informal
interaction among factory employees. "The major finding of the study was that almost regardless
of the experimental manipulation employed, the production of the workers seemed to improve.
One reasonable conclusion is that the workers were pleased to receive attention from the
researchers who expressed an interest in them. The study was only expected to last one year, but
because the researchers were set back each time they tried to relate the manipulated physical
conditions to the worker's efficiency, the project extended out to five years." (Clark, 2000)
The process of deciding on the aims of the organization is at the heart of educational
management. In some settings, aims are decided by the principal, often working in association
with senior colleagues and perhaps a small group of lay stakeholders. In many schools, however,
goal setting is a corporate activity undertaken by formal bodies or informal groups.
School aims are strongly influenced by pressures from the external environment. Many countries
have a national curriculum and these often leave little scope for schools to decide their own
educational aims. Institutions may be left with the residual task of interpreting external
imperatives rather than determining aims on the basis of their own assessment of student need.
The key issue here is the extent to which school managers are able to modify government policy
and develop alternative approaches based on school-level values and vision.
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2.3. A Review of Leadership Theories and Their Relevance to Educational
Management
To many, leaders are not born, but made. It is increasingly accepted, however, that in order to be
a good leader, one must have the experience, knowledge, commitment, patience, and most
importantly the skill to negotiate and work with others to achieve goals. Good leaders are thus
made, not born. Good leadership is developed through a never ending process of self-study,
education, training, and the accumulation of relevant experience (Bass & Bass, 2008). According
to Boulding (1956) in book “The Image: Knowledge in Life and Society”, outlined the general
trans-disciplinary theory of knowledge and human, social, and organizational behaviour. He
stated that the basis of a good leadership is strong character and selfless devotion to an
organization (Jenkins, 2013). From the perspective of employees, leadership is comprised of
everything a leader does that affects the achievement of objectives and the well-being of
employees and the organization (Abbasialiya, 2010). Trustworthiness is often key to positions of
leadership as trust is fundamental to all manner of organized human groups, whether in
education, business, the military, religion, government, or international organizations (Lamb &
McKee, 2004; Ivancevich, Konopaske, & Matteson, 2007).
Leadership involves a type of responsibility aimed at achieving particular ends by applying the
available resources (human and material) and ensuring a cohesive and coherent organization in
the process (Ololube, 2013). Northouse (2007) and Rowe (2007) described leadership as a
process whereby an individual influences a group of individuals to achieve a common goal. This
article contends that effective leadership is crucial to the proper operation and very survival of a
non-profit organization.
Leadership is arguably one of the most observed, yet least understood phenomena on earth
(Burns, in Abbasialiya, 2010). Over time, researchers have proposed many different styles of
leadership as there is no particular style of leadership that can be considered universal. Despite
the many diverse styles of leadership, a good or effective leader inspires, motivates, and directs
activities to help achieve group or organizational goals. Conversely, an ineffective leader does
not contribute to organizational progress and can, in fact, detract from organizational goal
accomplishment. According to Naylor (1999), effective leadership is a product of the heart and
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an effective leader must be visionary, passionate, creative, flexible, inspiring, innovative,
courageous, imaginative, experimental, and initiates change.
2.3.1.1. "Great Man" Theory Great man theories assume that the capacity for leadership is
inherent, that great leaders are born, not made. These theories often portray leaders as heroic,
mythic and destined to rise to leadership when needed. The term great man was used because, at
the time, leadership was thought of primarily as a male quality, especially military leadership
(See also, Ololube, 2013).
2.3.1.2. Trait Theory Similar in some ways to great man theories, the trait theory assumes that
people inherit certain qualities or traits make them better suited to leadership. Trait theories often
identify particular personality or behavioural characteristics that are shared by leaders. Many
have begun to ask of this theory, however, if particular traits are key features of leaders and
leadership, how do we explain people who possess those qualities but are not leaders?
Inconsistencies in the relationship between leadership traits and leadership effectiveness
eventually led scholars to shift paradigms in search of new explanations for effective leadership.
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2.3.1.3. Contingency Theories Contingency theories of leadership focus on particular variables
related to the environment that might determine which style of leadership is best suited for a
particular work situation. According to this theory, no single leadership style is appropriate in all
situations. Success depends upon a number of variables, including leadership style, qualities of
followers and situational features (Charry, 2012). A contingency factor is thus any condition in
any relevant environment to be considered when designing an organization or one of its elements
(Naylor, 1999). Contingency theory states that effective leadership depends on the degree of fit
between a leader’s qualities and leadership style and that demanded by a specific situation
(Lamb, 2013).
2.3.1.4. Situational Theory Situational theory proposes that leaders choose the best course of
action based upon situational conditions or circumstances. Different styles of leadership may be
more appropriate for different types of decision-making. For example, in a situation where the
leader is expected to be the most knowledgeable and experienced member of a group, an
authoritarian style of leadership might be most appropriate. In other instances where group
members are skilled experts and expect to be treated as such, a democratic style may be more
effective.
2. 3.1.5. Behavioral Theory
Behavioral theories of leadership are based on the belief that great leaders are made, not born.
This leadership theory focuses on the actions of leaders not on intellectual qualities or internal
states. According to the behavioral theory, people can learn to become leaders through training
and observation. Naylor (1999) notes that interest in the behavior of leaders has been stimulated
by a systematic comparison of autocratic and democratic leadership styles. It has been observed
that groups under these types of leadership perform differently:
Autocratically led groups will work well so long as the leader is present. Group
members, however, tend to be unhappy with the leadership style and express hostility.
Democratically led groups do nearly as well as the autocratic group. Group members
have more positive feelings, however, and no hostility. Most importantly, the efforts of
group members continue even when the leader is absent.
2.3.1.6. Participative Theory Participative leadership theories suggest that the ideal leadership
style is one that takes the input of others into account. Participative leaders encourage
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participation and contributions from group members and help group members to feel relevant
and committed to the decision-making process. A manager who uses participative leadership,
rather than making all the decisions, seeks to involve other people, thus improving commitment
and increasing collaboration, which leads to better quality decisions and a more successful
business (Lamb, 2013).
2.3.1.7.Transactional/Management Theory Transactional theories, also known as management
theories, focus on the role of supervision, organization and group performance and the exchanges
that take place between leaders and followers. These theories base leadership on a system of
rewards and punishments (Charry 2012). In other words, on the notion that a leader’s job is to
create structures that make it abundantly clear what is expected of followers and the
consequences (rewards and punishments) associated with meeting or not meeting expectations
(Lamb,2013). When employees are successful, they are rewarded and when they fail, they are
reprimanded or punished (Charry, 2012). Managerial or transactional theory is often likened to
the concept and practice of management and continues to be an extremely common component
of many leadership models and organizational structures (Lamb, 2013).
2.3.1.9. Skills Theory-This theory states that learned knowledge and acquired skills/abilities are
significant factors in the practice of effective leadership. Skills theory by no means refuses to
acknowledge the connection between inherited traits and the capacity to lead effectively, but
argues that learned skills, a developed style, and acquired knowledge, are the real keys to
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leadership performance. A strong belief in skills theory often demands that considerable effort
and resources be devoted to leadership training and development (Wolinski, 2010).
The role of school principals has been twisted as instructional leaders play a great role in giving
direction, allocating resources, supporting teachers to improve school performance in the
learning outcome rather than focusing on administrative issues (McEwen 2001:1). Moreover, as
Blasé(1999) indicated effective instructional leaders who posses both managerial and
instructional leadership qualities to create conducive learning environment; help teachers to
improve classroom performance; maintain academic standards and stimulates students for higher
academic achievements. Still Bennett and Anderson(2003:15-23),and Fullan (2001:145)
extending the definition state that instructional leadership as function that emphasizes: goal and
high students achievement; allocation of adequate resources for learning improvement;
organization and coordination for effective and efficient outcome; and maintaining effective
human relation to create collaboration and commitment among school members.
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2.5. Management versus Leadership
The idea of separating the qualities of leaders and managers can be traced back to an influential
paper by Zaleznick (1997) in which he depicts ‘the manager as a rational, bureaucratic, dutiful,
practical and unimaginative dullard but the leader as a visionary, restless, experimental, even
twice-born dynamo’ (quoted in Raelin, 2004: 132). Kotter (1990) is one of many writers who
have reinforced this distinction, exalting good management as necessary to bring order,
consistency and quality to otherwise chaotic organizations, and contrasting this with leadership,
which is about preparing the enterprise for change and helping employees to cope as they
struggle through it. Such ideas were still felt to have currency a decade later, when the same
paper was reprinted in the Harvard Business Review in 2001, but the basis of this dichotomy has
to be questioned on several grounds.
Leadership is not tantamount to management although they both share some common
characteristics. For instance, they are both concerned with influence, working with people and
meeting goals (Northouse, 2010). However, the functions of management may be distinguished
from those of leadership. In particular, management is concerned with planning and budgeting
(e.g. setting timetables and allocating resources), organizing and staffing (e.g. establishing rules
and procedures) and controlling and problem solving (e.g. developing initiatives and generating
solutions) (Kotter, 1990; cited in Northouse, 2010). On the other hand, leadership involves
establishing a direction (e.g. creating a vision and establishing strategies), aligning people with
organizational goals (e.g. communicating goals and seeking commitment) and motivating and
inspiring people to achieve organizational goals (e.g. empowering subordinates) (Kotter, 1990;
cited in Northouse, 2010). Despite these differing functions, leaders are also involved in planning
and organizing tasks in order to get the job done (i.e. management function) and similarly
managers are often involved in helping groups achieve their goals (i.e. leadership function)
(Northouse, 2010).
Bennis and Nanus (1985), Kotter (1982) and Boyatzis (1993), among others, have recently
defined managers as concerned largely with institutional and administrative functions, for
example, with organizing, monitoring, controlling, planning, programming and problem-solving.
Barker (1997) captures the spirit of this position. Management is about rationality, building order
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from chaos, turning complexity and unpredictability into routine, handling transactional
relationships, stabilizing successful patterns of behaviour and maintaining effective operating
procedures. Management is concerned largely with ‘doing’; it is relatively short term; it is task
focused; it is external to teams and professional activities; it provides structure and a framework
of support for the creative work of the organization which is done by others. On the other side of
the coin is ‘leadership’. This involves thinking, visioning, inspiring, taking a longer-term view,
energizing, building relationships, networking and giving a steer in times of uncertainty and
change. Leadership is more internal to the team; it is about motivation, influence and persuasion.
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CHAPTER- THREE
Respondents of the questionnaires and the interview were selected using simple random sampling
techniques. Stratified sampling will be employed because stratified sampling allows the researcher to
obtain a greater of representativeness; it reduces the probable sampling error to ensure that all groups
in a population were adequately represented in the sample, by randomly choosing subjects from each
stratum. Thus, the populations were stratified in two homogeneous groups, i.e. the their subject
matter and experiences To select sample from the stratum, the researcher will use both stratified and
simple random sampling technique. Stratified will use to select participants who are from the same
subjects and the experiences. Concerning the determination of the sample size the researcher tried to
consider Patton’s (2002: 246) suggestion that ‘specifying a minimum sample size based on
expected reasonable coverage of the phenomenon given the purpose of the study was considered.
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Table 1.Summary of Sample School and the Total Population
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