wtw6200s Lavadora Cabrio
wtw6200s Lavadora Cabrio
wtw6200s Lavadora Cabrio
AUTOMATIC
WASHER
JOB AID
Part No. 8178583
FORWARD
This Whirlpool Job Aid, “Cabrio™ Automatic Washer” (Part No.8178583), provides the In-Home
Service Professional with information on the installation, operation, and service of the Cabrio™
Automatic Washer. For specific information on the model being serviced, refer to the “Use and
Care Guide,” or “Tech Sheet” provided with the washer.
The Wiring Diagram used in this Job Aid is typical and should be used for training purposes only.
Always use the Wiring Diagram supplied with the product when servicing the unit.
- ii -
TABLE OF CONTENTS
Page
GENERAL . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Washer Safety . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-1
Model & Serial Number Designations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-2
Model & Serial Number Label & Tech Sheet Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-3
Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-4
Agitator Wash Program/Selectability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1-6
INSTALLATION INFORMATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-1
Installation Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2-5
PRODUCT OPERATION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Theory Of Operation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-1
Washer Use . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-3
Washer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3-11
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3-13
COMPONENT ACCESS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Component Locations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-1
Removing The Encoder And The User Interface Board . . . . . . . . . . . . . . . . . . . . . . . . . . 4-2
Removing The Water Inlet/Dispenser Valve Assembly, Power Supply Cord,
And Machine/Motor Control & Pressure Transducer . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-4
Removing A Dispenser, The Fresh Fill Inlet Valve, And The Lid Lock . . . . . . . . . . . . . . . . 4-6
Removing The Lid And A Lid Hinge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-9
Removing The Basket & Basket Hub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4-11
Removing The Drain And Recirculation Pumps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-13
Removing The Drive Motor & Rotor Position Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-15
Removing The Tub . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-17
Accessing The Pressure Transducer Tubing, Recirculation Tube,
And Drain Pump Harness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4-19
COMPONENT TESTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Water Inlet/Dispenser Valve Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-1
Drain Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Recirculation Pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-2
Lid Lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-3
Drive Motor Stator . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5-4
DIAGNOSTICS & TROUBLESHOOTING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Display Fault/Error Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-1
Diagnostic Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Diagnostic Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-4
Troubleshooting Guide . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Troubleshooting Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-9
Accessing & Removing The Electronic Assemblies. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6-15
WIRING DIAGRAM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7-1
- iii -
— NOTES —
- iv -
GENERAL
WASHER SAFETY
1-1
MODEL & SERIAL NUMBER DESIGNATIONS
MODEL NUMBER
MODEL NUMBER W T W 6 2 00 S W 0
BRAND
W = Whirlpool
E = Estate
R = Roper
I = Inglis
ACCESS / FUEL
T = Top Load G = Gas
F = Front Load H = Horizontal
W = Work Space V = Vertical
E = Electric
PRODUCT
W = Washer P = Pedestal
D = Dryer B = Combo
T = Thin Twin C = Compact
SERIES
1 = Innovation 6 = Oasis
2 = Commercial 7 = Merloni
3 = Compact 8 = Horizon
4 = Stack 9 = Duet/Combo
5 = LEAP
PRICE POINT LEVELS (1 - 7)
TRADE PARTNER
00 = Brand 30 = NATM
10 = SBC 40 = Lowe’s
20 = Best Buy
YEAR OF INTRODUCTION
S = 2006
T = 2007
COLOR CODE
W = White w/Silver Metallic Console
G = Biscuit w/Gold Metallic Console
B = Black w/Black Metallic Console
ENGINEERING CHANGE
0 = Basic Original Release
1 = First Revision
SERIAL NUMBER
SERIAL NUMBER C T 41 10200
MANUFACTURING SITE
C = Clyde, OH
YEAR OF PRODUCTION
T = 2006
WEEK OF PRODUCTION
41 = 41st Week
PRODUCT SEQUENCE NUMBER
1-2
MODEL & SERIAL NUMBER LABEL &
TECH SHEET LOCATIONS
The Model/Serial Number Label and Tech Sheet locations are shown below.
1-3
SPECIFICATIONS
MODEL NUMBERS WTW6200SW WTW6300SW, G, B
PRIMARY FEATURES
CAPACITY (DOE) 3.8 CU. FT. 3.8 CU. FT.
USABLE CAPACITY 18 LBS (8.16 KG) 18 LBS (8.16 KG)
MAX SPIN SPEED 950 950
EXTERIOR
LID FINISH POWDER COAT POWDER COAT
LID SOLID GLASS
TOP FINISH POWDER COAT POWDER COAT
AGITATOR DUAL ACTION DUAL ACTION
SOUND PACK Q. WASH Q. WASH PLUS
TUB WRAP NO NO
MASTIC (FRONT) 1 - 4 X 12 PIECE 1 - 4 X 6 PIECE
CABINET PAD NO YES
LID SEALS NO YES
MAIN DRIVE MOTOR BRUSHLESS PERM MAGNET BRUSHLESS PERM MAGNET
DISPENSERS 3 (ECONOMY) 3 (ECONOMY)
MAIN DETERGENT YES YES
TYPE FLUSH FLUSH
CAPACITY 2/3 CUP 2/3 CUP
BLEACH YES YES
TYPE FLUSH/TIMED FLUSH/TIMED
CAPACITY 1 CUP 1 CUP
FABRIC SOFTENER YES YES
TYPE AGITATOR CUP FLUSH/TIMED
CAPACITY 1/2 CUP 1/2 CUP
CYCLE DEFINITIONS
# OF CYCLES 7 7
HEAVY DUTY HEAVY DUTY
NORMAL NORMAL
WHITEST WHITES WHITEST WHITES
DELICATES DELICATES
PERM PRESS / CASUAL PERM PRESS / CASUAL
HANDWASH / WOOL HANDWASH / WOOL
DARKS / COLORS DARKS / COLORS
OPTIONS
FINAL SPIN SPEEDS VARIABLE / NON SELECTABLE VARIABLE / NON SELECTABLE
SOAK PRE SOAK SOAK (AUTO)
CATALYST OPTIONS DEEP CLEAN DEEP CLEAN
EXTRA RINSE EXTRA RINSE
1-4
MODEL NUMBERS WTW6200SW WTW6300SW, G, B
SECONDARY
EOC OFF / LOUD OFF / LOUD
TIME REMAINING YES YES
TEMPS 4 ATC 4 ATC
ATC TEMPS H/C , W/W, W/C, C/C H/C , W/W, W/C, C/C
AUTO WATER LEVEL YES YES
WATER LEVELS SMALL - 3.1˝ (8 CM) ABOVE BASKET BOTTOM SMALL - 3.1˝ (8 CM) ABOVE BASKET BOTTOM
MEDIUM - 8.5˝ (22 CM) ABOVE BASKET BOTTOM MEDIUM - 8.5˝ (22 CM) ABOVE BASKET BOTTOM
LARGE - 9.5˝ (24 CM) ABOVE BASKET BOTTOM LARGE - 9.5˝ (24 CM) ABOVE BASKET BOTTOM
SUPER - 12˝ (30 CM) ABOVE BASKET BOTTOM SUPER - 12˝ (30 CM) ABOVE BASKET BOTTOM
SOIL LEVELS 3 3
STATUS LED’S WASH (4) / STATUS (3) WASH (4) / STATUS (3)
SOAK SOAK
WASHING WASHING
RINSING RINSING
SPIN SPIN
DONE DONE
ADD-A-GARMENT ADD-A-GARMENT
LID LOCKED LID LOCKED
ADDITIONAL
COLORS WHITE WHITE / BISCUIT / BLACK
SIZE ( W X D X H ) 28 X 27 X 42 IN (71.2 X 68.5 X 106.6 CM) 28 X 27 X 42 IN (71.2 X 68.5 X 106.6 CM)
WEIGHT (IN CARTON) 165 LBS (74.8 KG) 165 LBS (74.8 KG)
1-5
AGITATOR WASH PROGRAM / SELECTABILITY
D = Default Setting
x = Selectable Setting
o = Not Selectable
1-6
INSTALLATION INFORMATION
INSTALLATION REQUIREMENTS
TOOLS AND PARTS Alternate Parts
Gather the required tools and parts before Your installation may require additional parts.
starting installation. The parts supplied are in If you are interested in purchasing one of the
the washer basket. items listed here, call the toll-free number on
Tools needed for connecting the drain the cover or in the “Assistance or Service”
hose and water inlet hoses: section of the “Use & Care Guide.”
• Pliers that open to 1-9/16˝ (3.95 cm) If You Have: You Will Need to Buy:
• Flashlight (optional)
Laundry tub or Sump pump system (if not already
Parts Supplied: standpipe taller available)
than 96˝ (2.4 m)
2-1
LOCATION REQUIREMENTS INSTALLATION SPACING FOR RECESSED
Selecting the proper location for your washer AREA AND CLOSET INSTALLATIONS
improves performance and minimizes noise The following spacing dimensions are rec-
and possible washer “walk.” ommended for this washer. This washer has
The washer can be installed in a basement, been tested for installation with spacing of 0˝
laundry room, closet, or recessed area. See (0 cm) clearance on the sides. Recommend-
“Drain System.” ed spacing should be considered for the fol-
lowing reasons:
IMPORTANT: Do not install or store the wash-
er where it will be exposed to the weather. • Additional spacing should be considered
for ease of installation and servicing.
Proper installation is your responsibility.
• Additional spacing should be considered
You will need: on all sides of the washer to reduce noise
• A water heater set to deliver 120°F (49°C) transfer.
water to the washer. • For closet installation with a door, minimum
• A grounded electrical outlet located with- ventilation openings in the top and bottom
in 4 ft (1.2 m) of where the power cord is of the door are required. Louvered doors
attached to the back of the washer. See with equivalent ventilation openings are
“Electrical Requirements.” acceptable.
• Hot and cold water faucets located within • Companion appliance spacing should also
3 ft (90 cm) of the hot and cold water fill be considered.
valves, and water pressure of 20-100 psi 3"*
(7.6 cm)
(138-690 kPa) for best performance. 14"* max.
(35.6 cm)
2
48 in.2*
(310 cm )
• A level floor with a maximum slope of 17"*
(43.2 cm)
1˝(2.5 cm) under entire washer. Install-
ing the washer on carpeting is not recom- 2
24 in.2*
mended. (155 cm )
3"*
(7.6 cm)
• A sturdy floor to support the washer 1"
(2.5 cm)
27-1/2"
(69.9 cm)
1" 1"* 27" 5"*
(2.5 cm) (2.5 cm) (68.6 cm) (12.7 cm)
weight (washer, water and load) of 315 lbs A B C
(143 kgs).
A. Front view
Do not store or operate your washer in tem- B. Side view
peratures at or below 32°F (0°C). Some wa- C. Closet door with vents
ter can remain in the washer and can cause * Required spacing
damage in low temperatures.
2-2
DRAIN SYSTEM LAUNDRY TUB DRAIN SYSTEM (VIEW C)
The washer can be installed using the stand- The laundry tub needs a minimum 20 gal.
pipe drain system (floor or wall), the laundry (76 L) capacity. The top of the laundry tub
tub drain system, or the floor drain system. must be at least 39˝ (99 cm) above the floor
Select the drain hose installation method you and no higher than 96˝ (244 cm) from the
need. See “Tools and Parts.” bottom of the washer.
STANDPIPE DRAIN SYSTEM—WALL OR FLOOR DRAIN SYSTEM (VIEW D)
FLOOR (VIEWS A & B) The floor drain system requires a siphon break
The standpipe drain requires a minimum di- that may be purchased separately. See “Tools
ameter standpipe of 2˝ (5 cm). The minimum and Parts.”
carry-away capacity can be no less than 17 The siphon break must be a minimum of 28˝
gal. (64 L) per minute. A 2˝ (5 cm) diameter (71 cm) from the bottom of the washer. Addi-
to 1˝ (2.5 cm) diameter standpipe adapter kit tional hoses might be needed.
is available. See “Tools and Parts.”
The top of the standpipe must be at least 39˝
(99 cm) high and no higher than 96˝ (244 cm) 28"
from the bottom of the washer. 39"
(99 cm)
(71 cm)
C D
39"
(99 cm)
A B
2-3
ELECTRICAL REQUIREMENTS
2-4
INSTALLATION INSTRUCTIONS
WARNING 5. Remove tape from lid. Open lid and re-
move foam packing ring from washer tub.
Excessive Weight Hazard Keep foam packing ring in case you need
to move the washer in the future.
Use two or more people to move and
install washer.
Failure to do so can result in back or
other injury.
2-5
REMOVE DRAIN HOSE CONNECT THE INLET HOSES
FROM WASHER CABINET 1. Insert new flat washers (supplied) into
Pull the corrugated drain hose out of the each end of the inlet hoses. Firmly seat
washer by first grabbing the pull tie. Continue the washers in the couplings.
to pull the hose until the end emerges. Do not
force excess drain hose back into the rear of
the washer.
A B
A. Coupling
B. Washer
6 - 8˝
(15.2 cm -
20.3 cm)
A B
Tighten the couplings with an additional two-thirds turn.
A. Feed end of drain hose into one end of form. Secure the lip of the
form into one of the hose ribs.
NOTE: Do not overtighten or use tape or seal-
B. Bend the hose over the top of the form and feed into the other end
of the form, extending it 6-8˝ (15.2 cm - 20.3 cm) beyond the form. ants on the valve. Damage to the valves can
Secure the lip of form into one of the hose ribs.
result.
To keep drain water from going back into Clear the water lines
the washer:
• Run water through both faucets and inlet
• Do not force excess drain hose into stand- hoses, into a laundry tub, drainpipe or buck-
pipe. Hose should be secure but loose et, to get rid of particles in the water lines
enough to provide a gap for air. that might clog the inlet valve screens.
• Do not lay excess hose on the bottom of • Check the temperature of the water to
the laundry tub. make sure that the hot water hose is con-
FLOOR DRAIN nected to the hot water faucet and that the
Do not install the drain hose form on to the cold water hose is connected to the cold
corrugated drain hose. You may need addi- water faucet.
tional parts. See Floor drain under “Tools and
Parts.”
2-6
CONNECT THE INLET HOSES Check for leaks
TO THE WASHER • Turn on the water faucets and check for
leaks. A small amount of water might en-
ter the washer. You will drain this in a later
A B step.
NOTE: Replace inlet hoses after 5 years of
HOT COLD
use to reduce the risk of hose failure. Record
hose installation or replacement dates for fu-
ture reference.
• If you connect only one water hose, you
A. Hot water inlet valve
B. Cold water inlet valve
must cap off the remaining water inlet
port.
1. Attach the hot water hose to the inlet
valve labeled hot. • Periodically inspect and replace hoses
if bulges, kinks, cuts, wear, or leaks are
2. Attaching one hose coupling first makes found.
it easier to tighten the connection with pli-
ers. SECURE THE DRAIN HOSE
3. Screw on coupling by hand until it is seat- 1. Drape the power cord over the console.
ed on the washer. 2. Remove any cardboard used to move
washer.
HOT COLD
4. Using pliers, tighten the coupling with an 3. Fasten the drain hose to the laundry tub
additional two-thirds turn. leg or drain standpipe with the beaded tie
strap. See view A or B.
NOTE: Do not overtighten or use tape or seal-
ants on the valve. Damage to the valves can
result.
HOT COLD
A B C
2-8
COMPLETE INSTALLATION
1. Check the electrical requirements. Be WARNING
sure that you have the correct electrical
supply and the recommended grounding
method. See “Electrical Requirements.”
2. Check that all parts are now installed. If
there is an extra part, go back through the
steps to see which step was skipped. Electrical Shock Hazard
3. Check that you have all of your tools. Plug into a grounded 3 prong outlet.
4. Keep the foam packing ring from the Do not remove ground prong.
washer tub for future relocation of the Do not use an adapter.
washer. Dispose of or recycle all other
Do not use an extension cord.
packaging materials.
Failure to follow these instructions can
5. Check that the water faucets are on.
result in death, fire, or electrical shock.
6. Check for leaks around faucets and inlet
hoses.
7. Plug into a grounded 3 prong outlet.
8. Remove any protective film or tape re-
maining on the washer.
9. Read “Washer Use.”
10. To test and to clean your washer, mea-
sure 1/2 of the detergent manufacturer’s
recommended amount of powdered or
liquid detergent for a medium size load
and pour it into the detergent dispenser.
Close the lid. Press POWER. Select a
normal cycle and press Start. Allow it to
complete one whole cycle.
2-9
— NOTES —
2-10
PRODUCT OPERATION
THEORY OF OPERATION
INTRODUCTION Basket—The basket is designed with a tra-
ditional balance ring at the top and a flotation
The Cabrio™ Automatic Washer represents a
chamber at the base. The outside surface of
new design that differs from the traditional top
the basket is punched to allow lint to catch on
load machine. This washer operates without a
the holes during the wash cycle. When the
transmission, motor coupler, belt, basket drive
water drains, the lint will be flushed off and
tube, or brake assembly.
out the drain.
NEW COMPONENTS
The washer has the following new compo- Balance Ring
nents:
Drive Motor—The drive motor is an electroni-
cally commutated direct drive 3-phase brush- Basket
less DC design that moves the impeller/agitator
and spin basket without the use of a transmis-
sion. The motor is comprised of a stator that Balance Ring
is bolted to the base of the washer tub and a Flotation Chamber
rotor that is attached to the drive shaft. The
motor direction and speed is controlled by the Basket Hub—The basket hub consists of two
machine/motor controller, and is monitored by splined components that engage or disengage
a rotor position sensor, (RPS), located on the based on the position of the basket in the
stator. vertical direction. The outer hub component
Drain Pump Recirculation Pump is fastened to the bottom of the basket, while
the inner component is attached to the end of
the drive shaft.
3-1
As the tub fills with water, the basket begins to Lid Lock Mechanism—Since this washer
float and to rise. The splined hub components does not utilize a brake, a lid lock is used to
now separate, and allow the basket to move prevent access during the spin cycles. During
independently of the drive shaft. the drain and spin portions of the cycle, a lid
lock mechanism will lock the lid. The lid locks
are based on cycle phase. In general, the lid
Tub locks when the basket spins greater than 23
rpm. After main wash, the lid is locked, and
remains locked until the end of the cycle. The
lid must be closed for the machine to fill, wash,
Outer Basket Hub drain, or spin. Magnets in the washer lid close
Disengages a reed switch in the lid lock. This acts as the
lid switch.
Water Level
Rises & Basket
Floats
Inner Hub Free
Drive Shaft
(Drive Motor)
3-2
WASHER USE
3-3
3. Add color-safe bleach, (powdered or liq- • Do not overfill. The dispenser holds
uid) to this dispenser, if needed. Be sure 1/2 cup (118 mL).
to match powdered color-safe bleach with • Do not spill or drip any fabric softener
powdered detergent or match liquid color- onto the clothes.
safe bleach with liquid detergent. NOTES:
4. Pour measured liquid chlorine bleach into • Use only liquid fabric softener in this
the liquid chlorine bleach dispenser, if dispenser.
needed. Bleach is diluted and automati-
• Do not use fabric softener dispensing
cally dispensed at the proper time during
the wash cycle. balls in this washer. Dispensing balls will
not operate correctly with this washer.
6. Close the washer lid.
7. Press POWER. This turns on the washer
display.
8. Select a Wash Cycle. See “Cycles.”
9. Adjust the Modifiers, if desired. See “Modi-
• Do not overfill. Do not dilute. Do not use fiers.”
more than 1 cup (250 mL) for a full load. 10. Select desired Options. See “Options.”
Use less with a smaller load size. 11. On some models, select Delay Wash, if
• Follow the garment and the chlorine desired. See “Delay Wash” in the “Modi-
bleach manufacturer’s directions for fiers” section.
proper use. 12. Press START. The wash cycle begins, and
• To avoid spilling, use a cup with a pour- the display shows the estimated remaining
ing spout. Do not let bleach splash, drip, time. The lid will lock.
or run down into the washer basket.
NOTE: If you do not press Start within 5
• At the end of the cycle, a small amount minutes of pressing Power, the washer
of water may be left in the dispenser. automatically drains and shuts off.
This is normal.
NOTE: Use only liquid chlorine bleach PAUSING OR RESTARTING
in this dispenser. THE WASHER
5. Pour measured liquid fabric softener into ADD A GARMENT
the fabric softener dispenser, if desired. You can place additional clothing in the wash
IMPORTANT: Dilute all fabric softener with when the “Add a Garment” status light is glow-
water for a total of 1/2 cup (118 mL) ing without sacrificing wash performance.
To add a garment or pause the washer at
any time:
1. Press PAUSE/CANCEL once.
2. Wait until the Lid Lock light turns off, then
open the lid.
3. Add items.
3-4
To restart the washer: CHANGING MODIFIERS AND OPTIONS
1. Close the lid and press START. AFTER PRESSING START
2. To unlock the lid after the Add a Garment You can change a Modifier or Option anytime
period, press PAUSE/CANCEL once. before the selected Modifier or Option begins
Pressing PAUSE/CANCEL twice will can- by choosing the desired Modifiers and/or Op-
cel the wash cycle. tions.
NOTE: An error tone will sound if your selec-
STOPPING THE WASHER tion is unavailable.
You can stop the wash cycle and drain the tub
TO MANUALLY DRAIN THE WASHER AND
by pressing the PAUSE/CANCEL button twice
SPIN THE LOAD
or the Power button once.
1. Press PAUSE/CANCEL twice to cancel
CHANGING CYCLES, MODIFIERS the wash cycle and drain the washer.
AND OPTIONS 2. Press POWER.
You can change Cycles, Modifiers and Options
3. Turn knob to select DRAIN & SPIN.
anytime before Start is pressed. Not all Modifiers
and Options are available for all cycles. 4. Press START.
• A short tone sounds when a change is se- When the spin is complete, the lid unlocks.
lected. Items can be removed from the washer.
• Three short tones sound if an unavailable STATUS LIGHTS
combination is selected. The last selection These lights show which portion of the cycle the
will not be accepted. washer is operating. They also indicate when
CHANGING CYCLES AFTER PRESSING you can add other garments to the wash load.
START
1. Press PAUSE/CANCEL twice to cancel
the cycle. The washer will drain.
2. Press POWER. LOAD IS DONE
3. Select the desired wash cycle. The Done light stays on until the lid is opened
4. Select the desired Modifiers and Op- or the Power or PAUSE/CANCEL button is
pressed.
tions.
5. Press START. INDICATOR LIGHTS
The washer restarts at the beginning of the An indicator light shows which Cycle, Modifiers
new cycle. and Options you have selected.
NOTE: If you do not press Start within 5 minutes
of pausing the washer, the washer automati-
cally shuts off.
3-5
ESTIMATED TIME REMAINING PRESET CYCLE SETTINGS
When a wash cycle is started, the estimated
Cycle Preset Soil Level* Wash/Rinse
time remaining for the cycle, including fills and Minutes Temp
drains, will be displayed. The time will count Whitest Whites 61 Heavy Hot/Cold
down to the end of the cycle. Heavy Duty 59 Heavy Hot/Cold
Normal 37 Normal Warm/Cold
Casual/Perm Press 37 Medium Warm/Cold
Colors/Darks 36 Normal Cool/Cold
Delicate 30 Medium Warm/Cold
CYCLES Handwash/Wool 31 Light Cool/Cold
Turn the knob to choose the right wash cycle Rinse & Spin 24 Not Not
applicable applicable
for the type of fabrics you are washing. When
Drain & Spin 12 Not Not
the knob points to a cycle, the indicator light applicable applicable
for the cycle will glow. If the default settings
for the Modifiers and Options are suitable for * Cycle time in minutes will appear in the display while
your wash load, you may press Start to begin you are making selections. The total cycle time will
the wash cycle. appear, including an estimated time for drain and fill
times, once Start is pressed.
NOTE: Load only to the top of the basket.
Overloading can cause poor cleaning. See
“Starting The Washer.”
WHITEST WHITES
This cycle introduces liquid chlorine bleach
to the load at the proper time for improved
whitening of your heavily soiled white fabrics.
PRESET CYCLE SETTINGS Cycle combines high-speed wash action and
For ease of use, preset cycle settings provide high-speed spin speed. The default option set-
the recommended fabric care settings for each ting for this cycle is Extra Rinse to thoroughly
cycle. remove detergent and bleach. For maximum
soil and stain removal, liquid chlorine bleach
To use the preset cycle settings: must be used.
1. Press POWER.
HEAVY DUTY
2. Select the cycle you want by turning the
knob. The preset cycle settings will be Use this cycle for heavily soiled or sturdy items.
displayed (see the chart). Cycle combines high-speed wash action and
high-speed spin. Deep Clean is the default op-
NOTE: The times listed in the Preset Cycle
Settings chart are an estimate. Preset cycle tion for this cycle, but it can be turned off. See
times may vary slightly depending on your “Changing Cycles, Modifiers and Options.”
model. NORMAL
3. Press START. The wash cycle will begin. Use this cycle for normally soiled cottons and
linens, such as sheets, blankets and towels.
Cycle combines high-speed wash action and
high-speed spin.
3-6
CASUAL/PERM PRESS RINSE & SPIN
Use this cycle to wash loads of no-iron fabrics Use this option to get a deep rinse followed by
such as sport shirts, blouses, casual business a high-speed spin. The time display will include
clothes, permanent press and blends. This an estimate of how long it will take to fill and
cycle uses medium-speed wash action, a me- drain the washer.
dium-speed spin, and a cool down process to
reduce wrinkling. When to use Rinse & Spin:
COLORS/DARKS • For loads that need rinsing only.
Use this cycle for dark or highly dyed natural • For completing a cycle after the power has
fabrics such as jeans or other cotton items been off.
that may be susceptible to dye loss. This cycle To use or change Rinse & Spin setting:
uses low to medium-speed wash action and 1. Turn knob to RINSE & SPIN until the Rinse
high-speed spin. For best results use cold or & Spin indicator light glows.
warm water.
2. Press START.
DELICATE
DRAIN & SPIN
Use this cycle to wash lightly soiled garments
indicating “Machine Washable Silks” or “Gen- An extra drain and spin may help shorten dry-
ing times for some heavy fabrics or special-
tle” cycle on the care label. This cycle uses
care items. Drain & Spin may also be used for
low-speed wash action and low-spin speeds
draining the washer after canceling a cycle or
for increased fabric care and less wrinkling.
completing a cycle after a power failure.
HANDWASH / WOOL
To use or change Drain & Spin setting:
Use this cycle to clean lightly soiled special
care garments or for items labeled as “Machine 1. Turn knob to DRAIN & SPIN until the Drain
& Spin indicator light glows.
Washable Wool.” (Check label instructions to
make sure that the garment is washable.) This 2. Press START.
cycle uses intermittent low-speed wash action
MODIFIERS
and low-speed spin for the gentlest fabric care
with less wrinkling. Modifiers allow you to further customize the
cycles and save energy.
Garments are labeled “Handwash” be-
cause: SOIL LEVEL
• The fiber construction may be sensitive to Soil level (wash time) is preset for each cycle.
wash action. See “Preset Cycle Settings” in “Cycles.” As you
• The fabric contains sensitive dyes that may press the Soil Level pad, the cycle time (min-
bleed. utes) will increase or decrease in the Estimated
Time Remaining display, and a different wash
NOTE: Some “Handwash” items naturally time will appear. To get the minimum wash time,
shrink when washed. Keep this in mind when press the pad until the indicator light next to
you purchase items labeled “Handwash.” Light Soil Level illuminates. This is the shortest
Items that shrink should be dried flat. When wash time available for that cycle.
these items are still wet, “block” them by gently
stretching to the original measurements.
3-7
• For most loads, use the time recommended TEMPERATURE GUIDE
in the preset cycle settings.
Wash Water Temperature Suggested Fabrics
• For heavy soil and sturdy fabrics, press Soil
Level to select more wash time, if needed. Hot Whites and pastels
• For light soil and delicate fabrics, press Soil Warm Bright colors
Level to select less wash time, if needed.
Cold Colors that bleed or fade
LOAD SIZE
This washer automatically selects Auto for the NOTE: In wash water temperatures colder than
water level when the cycle is selected. The 60°F (15.6°C), detergents do not dissolve well.
Auto feature senses the size of the load and Soils may be difficult to remove.
adds the correct amount of water for the load
size. You can also manually change the water CARE CONTROL TEMPERATURE
level settings. MANAGEMENT
Care Control Temperature Management elec-
tronically senses and maintains a uniform wash
and rinse water temperature. Care Control
regulates incoming hot and cold water and is au-
tomatically turned on when a cycle is selected.
(See “Preset Cycle Settings” in “Cycles.”)
Care Control is available with Warm/Warm,
Warm/Cold and Cold/ Cold settings. The water
WASH-RINSE TEMP temperature in the Hot/Cold setting depends
Select a water temperature based on the type on the water temperature at the water inlet
of load you are washing. Use the warmest faucets.
wash water safe for fabrics. Follow garment • Care Control ensures consistent cleaning.
label instructions. • Today’s detergents work well at temperatures
Warm rinses leave the loads drier and more above 60°F (15.6°C).
comfortable to handle than cold rinses. How-
ever, warm rinses also increase wrinkling. DELAY WASH (ON SOME MODELS)
Cold rinses may help with wrinkling and save You can use the Delay Wash feature to delay
energy. the start of a wash cycle for up to 8 hours (de-
pending on your model).
1. Load the washer and fill the dispensers.
2. Close the washer lid.
3. Press POWER.
4. Select the desired Cycle, Modifiers and
Options.
5. Press DELAY WASH. 1H (one hour) will be
displayed in the time display window. The
indicator light for Delay Wash will glow.
3-8
6. For a longer delay time, press DELAY DEEP CLEAN
WASH. The Start time will increase by This option provides enhanced cleaning ac-
1-hour steps. tion for tough stains. The Heavy Duty cycle
7. Press START. The countdown in hours to automatically includes Deep Clean. Choosing
the wash cycle will show in the time display Deep Clean will add approximately 10 minutes
window and the indicator light will begin to to a cycle. Deep Clean should be started on a
flash. dry load only and should not be selected after
NOTE: The Start indicator light will not the tub has started filling with water.
flash when Delay Wash is chosen. You Deep Clean may be selected as an option with
must press Start to initiate a countdown other cycles. See table for details.
for the cycle to begin.
Cycle Deep Clean
To change the Delay Wash time: (Adds time to the wash cycle)
• Press PAUSE/CANCEL. Whitest Whites Option
• Press DELAY WASH to select the desired Heavy Duty Default
delay time.
Normal Option
• Press START to begin the countdown. Casual/Perm Press Option
To cancel Delay Wash: Colors/Darks Option
Press START again to begin the cycle right Delicate Not available
away or press PAUSE/CANCEL twice. Handwash/Wool Option
OPTIONS Rinse & Spin Not available
Use these pads to select the desired options Drain & Spin Not available
for your wash cycle.
EXTRA RINSE
An extra rinse can be used to aid in the removal
of detergent or bleach residue from garments.
This option provides an additional rinse with
the same water temperature as the first rinse.
This is the default rinse setting for the Whitest
Whites cycle.
3-9
PRESOAK PAUSE/CANCEL
Use this option for set-in stains and soil that Press PAUSE/CANCEL once to pause or stop
need extra time for removal. Soaking in this the washer at any time. Press PAUSE/CANCEL
washer is different than in a conventional wash- once to unlock the lid and add a garment.
er. The washer sprays the load with water and Press START to complete the cycle from where
detergent for 4 minutes at extra-low spin speed it was stopped. Press PAUSE/CANCEL twice
followed by a brief period of wash action at to stop the wash cycle. The washer will then
the speed of the selected cycle. Then another drain and turn off.
4 minutes of spraying and extra-low spinning
occurs. The wash action then pauses for the
detergent to work on the soils. The Presoak
feature is followed by the selected cycle. Using
Presoak will extend your wash cycle.
END OF CYCLE SIGNAL VOLUME LID LOCK
The End of Cycle Signal produces an audible When the Lid Lock status light glows, the washer
sound when the wash cycle is finished. This lid is locked.
signal is helpful when you are removing items
NOTE: You must wait until the lid lock light
from the washer as soon as it stops. Select
turns off before the lid can be opened.
On or Off.
NORMAL SOUNDS
OPERATING CONTROLS
Your new washer may make sounds your old
POWER
one didn’t. Because the sounds might be un-
Press POWER to turn the washer on or off. familiar, you may be concerned about them.
These sounds are normal.
DURING WASHING
If you select the Deep Clean option, you will
hear a spin/spray noise at the start of the
START
cycle.
Press START to start your washer after a cycle
has been selected. Be sure all desired Modi- DURING DRAIN
fiers and Options have been selected. The lid If water is drained quickly from your washer
must be closed for the washer to start. (depending on your installation), you may hear
air being pulled through the pump during the
end of draining.
DURING WASH AND SPIN
This washer does not have a transmission. The
motor provides direct drive for agitation and
spin. You will hear sounds that are different
from those of a conventional washer.
3-10
WASHER CARE
CLEANING YOUR WASHER WATER INLET HOSES
Use a soft, damp cloth or sponge to wipe up Replace inlet hoses after 5 years of use to
any spills such as detergent or bleach from the reduce the risk of hose failure. Periodically in-
outside of your washer. spect and replace inlet hoses if bulges, kinks,
Clean your washer interior by mixing 1 cup cuts, wear or leaks are found.
(250 mL) of chlorine bleach and 2 cups (500 mL) When replacing your inlet hoses, mark the date
of detergent. Pour this mixture into your washer of replacement on the label with a permanent
and run it through a complete cycle using hot marker.
water. Repeat this process if necessary.
VACATION, STORAGE, AND
Remove any hard water deposits using only
cleaners labeled as washer safe. MOVING CARE
Install and store your washer where it will not
Cleaning the liquid fabric softener dispenser:
freeze. Because some water may stay in the
1. To remove the fabric softener dispenser hoses, freezing can damage your washer. If
from the agitator, wrap both hands behind storing or moving your washer during freezing
the top of the fabric softener dispenser weather, winterize it.
and interlock fingers. Lift up while pulling
toward you. Non-use or vacation care:
2. Separate the top and base of the dispenser. Operate your washer only when you are at
Rinse all three dispenser parts (the base, home. If you will be on vacation or not using
the inner cone-shaped cup and the top) your washer for an extended period of time,
under warm water. you should:
3. For ease of assembly, reassemble the • Unplug washer or disconnect power.
dispenser with the parts upside down. • Turn off the water supply to the washer. This
IMPORTANT: Be sure the inner cone- helps avoid accidental flooding (due to a water
shaped cup is straight and placed com- pressure surge) while you are away.
pletely in the top of the dispenser before
installing the base.
NOTE: To avoid damage to the washer or cloth-
ing, do not wash clothes with the liquid fabric
softener dispenser removed or add detergent
or bleach to this dispenser; it is for liquid fabric
softener only.
3-11
To winterize washer: To transport the washer:
1. Shut off both water faucets. 1. Shut off both water faucets.
2. Disconnect and drain water inlet hoses. 2. Disconnect and drain water inlet hoses.
3. Put 1 qt (1 L) of R.V.-type antifreeze in the 3. If the washer will be moved during freez-
basket. ing weather, put 1 qt (1 L) of R.V.-type
4. Run washer on the Rinse & Spin setting antifreeze in the basket. Run washer on
for about 30 seconds to mix the antifreeze the Rinse & Spin setting for about 30 sec-
and remaining water. onds to mix the antifreeze and remaining
water.
5. Unplug washer or disconnect power.
4. Disconnect the drain from the drain sys-
To use washer again: tem.
1. Flush water pipes and hoses. Reconnect 5. Unplug the power cord.
water inlet hoses. Turn on both water
6. Place the inlet hoses into the basket.
faucets.
7. Drape the power cord and drain hose over
WARNING edge into the basket.
8. Place foam packing ring from the original
shipping materials in the top of washer. If
you do not have the original foam packing
ring, place heavy blankets, towels, etc. into
basket opening. Close the lid and put a
piece of tape over the lid and down to the
Electrical Shock Hazard front of the washer.
Plug into a grounded 3 prong outlet. Reinstalling the washer
Do not remove ground prong. 1. Follow the “Installation Instructions” to
Do not use an adapter. locate, level and connect the washer.
Do not use an extension cord. 2. Run the washer using any cycle and a
Failure to follow these instructions can Super Load Size water level to clean the
result in death, fire, or electrical shock. washer and remove the antifreeze, if used.
Use 1/2 the manufacturer’s recommended
amount for a medium-sized load.
2. Plug in washer or reconnect power.
3. Run the washer using any cycle and a
Super Load Size water level to clean the
washer and remove the antifreeze, if used.
Use 1/2 the manufacturer’s recommended
amount for a medium-sized load.
3-12
TROUBLESHOOTING
WASHER AND COMPONENTS
Washer displaying code messages • “Sd” (Suds Detected)
• “LF” (Washer is taking too long to fill) Did you add too much detergent?
Check the following: Always measure detergent. Follow detergent
manufacturer’s directions.
Are the water inlet hoses kinked or clogged?
If excessive suds are detected, the washer
Are the water inlet valve screens clear?
will display this code while running a suds
Are both water faucets turned on? reduction correction routine at the end of
Is the drain hose sticking too far into the the wash cycle. The suds reduction routine
standpipe (siphoning)? removes extra suds and assures proper
Is the pressure transducer hose kinked or rinsing of your garments. If the code remains
dislodged? and the wash cycle dial is flashing after the
Press PAUSE/CANCEL to clear display. recovery routine has stopped, re-select your
desired cycle using cold water. Press START.
• “Ld” (Washer is taking too long to drain
Do not add detergent.
water from the wash tub)
Check the following: • “lid” (Lid Opened)
Is the drain hose kinked or clogged? Is the lid open?
Is the drain hose installed properly? See Close the lid to clear the display.
“Connect the Drain Hose.” Press PAUSE/
• “HC” (Cold and Hot hoses switched)
CANCEL to clear display.
• “uL” (Unbalanced Load) This code will appear at the end of the wash
cycle to indicate that the cold and hot water
If the load is unbalanced, the washer will inlet hoses are switched. If an error code
display this code while running an imbal- does not appear, but you are experiencing
anced load correction routine at the end of poor washing performance, check to see
the wash cycle and before the final spin. If whether the inlet hoses are reversed. See
the code remains and the wash cycle dial “Connect the Inlet Hoses.”
is flashing after the recovery routine has
stopped, open lid and redistribute the load. • “dL” (Door/Lid cannot lock)
Close lid and press START. Indicates lid is not locked. Check for items
• “oL” (Over Load) caught in the lid keeping it from closing. Press
PAUSE/CANCEL once to clear the code.
Is the washer overloaded? The washer has
attempted to fill and begin the wash cycle. • “dU” (Door/Lid cannot unlock)
If the washer is overloaded, it will drain any Is there excessive weight on the lid, such as
water and detergent that was added dur- a basket of laundry? Excessive weight will
ing the fill. To correct the overload, remove keep the lid from unlocking. Press PAUSE/
several items and add detergent. Close lid CANCEL once to clear the code.
and press START.
• F _ _ “F##” code
Press PAUSE/CANCEL once to clear code.
Press START. If code appears again, call for
service.
3-13
Noisy, vibrating, off-balance Washer leaks
• Is the washer level? Does the washer rock • Are the fill hoses tight?
when pushed against the corners? • Are the fill hose washers properly seated?
The washer must be level. The front and rear Check both ends of each hose. See “Connect
feet must be in firm contact with the floor. the Inlet Hoses.”
Check that the locknuts are tightened. See
“Level the Washer.” • Did you pull the drain hose from the
washer cabinet and install it in a standpipe
• Is the floor flexing, sagging or not level? or laundry tub?
Flooring that flexes or is uneven can con- The drain hose should be pulled from the
tribute to noise and vibration of the washer. washer cabinet and secured to the drainpipe
A 3/4˝ (1.9 cm) piece of plywood under the or laundry tub. See “Connect Drain Hose”
washer will reduce the sounds. See “Loca- and “Secure the Drain Hose.”
tion Requirements.”
• Is the sink or drain clogged?
• Is the load balanced?
Sink and drainpipe must be able to carry
Evenly distribute the load in the washer away 17 gal. (64 L) of water per minute. If
basket and make sure the height of the load sink or drainpipe is clogged or slow, water
does not exceed the top row of basket holes. can back up out of drainpipe or sink.
See “Starting The Washer.”
• Is water splashing off the tub ring or the
• Do you hear clicking or other noises when load?
the cycle changes from washing to drain-
The wash load should be balanced and not
ing or spinning?
overloaded. If the wash load is unbalanced
When the drive system shifts or the washer or overloaded, incoming water can deflect
basket settles between cycles you may hear off the load.
noises that are different from your previous
washer. These are normal washer noises. • Is the washer properly installed?
The washer must be level. The feet should
• Is the washer gurgling or humming?
be properly installed and the nuts tightened.
When the washer drains, the pump will make See “Level the Washer.”
a continuous humming with periodic gurgling
or surging sounds as the final amounts of • Was the cycle interrupted and then the
water are removed. This is normal. Deep Clean option selected?
The Deep Clean option should be started
• Are you washing a small load?
on a dry load only. The Deep Clean option
You will hear more splashing sounds when should not be selected after the tub has
washing small loads. This is normal. started filling with water.
• The washer basket moves while wash-
ing.
This is normal.
3-14
Dispenser operation WASHER OPERATION
3-15
• Are the hot and cold water faucets turned Washer continues to fill or drain, or the
on? cycle seems stuck
Turn on the water.
• Is the top of drain hose lower than the
• Is the water inlet hose kinked? control knobs on washer?
Straighten the hoses. The top of the drain hose must be at least
• Does the water level seem too low, or 39˝ (99 cm) above the floor. See “Drain
does the washer appear to not fill com- System.”
pletely? • Does the drain hose fit too tightly in the
The Auto Water Level feature senses the size standpipe, or is it taped to the stand-
of the load and adds the correct amount of pipe?
water for the load size. The drain hose should be loose yet fit se-
• Are you using Auto Water Level? curely. Do not seal the drain hose with tape.
The Auto feature senses the size of the load The hose needs an air gap. See “Installation
and adds the correct amount of water for the Instructions.”
load size. Washer won’t drain or spin; water remains
• Has a household fuse blown, or has a in washer
circuit breaker tripped?
• Is the drain hose clogged, or the end of
Replace the fuse or reset the circuit breaker. If
the drain hose more than 96˝ (244 cm)
the problem continues, call an electrician.
above the floor?
• Is the washer in a normal pause in the See “Drain System.”
cycle?
• Is the lid open?
The washer may pause during certain cycles.
Allow the cycle to continue. The lid must be closed during operation. The
washer will not operate with the lid open.
• Is the washer overloaded?
Wash smaller loads. See “Starting The Wash/Rinse temperature
Washer” for maximum load size. • Are the hot and cold water inlet hoses
• Is there oversudsing? reversed?
Cancel the current cycle. Select DRAIN & If the hot and cold water inlet hoses are re-
SPIN to drain the load. Re-select your de- versed, the washer will display an “HC” error
sired cycle and press START. Do not add code at the end of the cycle. If an error code
detergent. Use cold water. does not appear but you are experiencing
• Is the lid open? poor washing performance, check to see
whether the inlet hoses are reversed. See
The lid must be closed during operation. The “Connect the Inlet Hoses.”
washer will not operate with the lid open.
• Are you washing many loads?
• Did you add more items to the load once
As your frequency of loads washed increases,
the washer started?
the water temperature may decrease for hot
Once the load is wet, there may appear to be and warm temperatures. This is normal.
space for more items. Do not add more than
1 or 2 garments after the cycle has started. • Do you have an ENERGY STAR® qualified
For best results determine load size with dry washer?
items only. The wash water temperatures may feel cooler
to you than those of your previous washer.
This is normal.
3-16
• Does the wash water temperature feel • Did you wash an extra large load?
lower than usual? A large unbalanced load could result in a
As washing progresses, the wash tempera- reduced spin speed and wet clothes at the
ture will decrease slightly for hot and warm end of the cycle. Evenly distribute the load
washes. This is normal. and make sure the height of the load does
To reduce wrinkling, the warm rinse is regu- not exceed the top row of basket holes.
lated to be cooler than the warm wash.
Residue or lint on load
Excessive sudsing
• Did you sort properly?
• Is there excessive sudsing? Sort lint givers (towels, chenille) from lint
Always measure detergent. Follow deter- takers (corduroy, synthetics). Also sort by
gent manufacturer’s directions. If you have color.
very soft water, you might need to use less • Did you overload the washer?
detergent.
The wash load must be balanced and not
• Was the cycle interrupted and then the overloaded. Clothes should move freely. Lint
Deep Clean option selected? or powdered detergent can be trapped in
The Deep Clean option should be started the load if the washer is overloaded. Wash
on a dry load only. The Deep Clean option smaller loads. See “Starting The Washer”
should not be selected after the tub has for maximum load size.
started filling with water. • Did you use enough detergent?
Cycle did not run Deep Clean option Follow detergent manufacturer’s directions.
Use enough detergent to hold the lint in the
• Did you select the Deep Clean option? water.
The Deep Clean option must be selected for • Did you line dry your clothing?
it to be included in a wash cycle. The Deep
Clean option should be started on a dry load If so, you can expect some lint on the clothing.
only. Deep Clean should not be selected after The air movement and tumbling of a dryer
removes lint from the load.
the tub has started filling with water.
The Deep Clean option is a default in the • Was paper or tissue left in pockets?
Heavy Duty cycle and may be added to other • Is your water colder than 60°F (15.6°C)?
cycles.
Wash water colder than 60°F (15.6°C) may
CLOTHING CARE not completely dissolve the detergent.
• Did you use the proper Soil Level and
Load too wet Wash Cycle for the load?
• Did you use the right cycle for the load Reducing wash time (duration) and wash
being washed? speed are ways to reduce lint.
Select a higher spin speed. • Did you add detergent to the dispenser?
• Did you use a cold rinse? For best results, use the dispenser to dis-
Cold rinses leave loads wetter than warm solve the detergent.
rinses. This is normal.
3-17
• Did you use enough detergent, or do you
Load is wrinkled, twisted or tangled have hard water?
• Did you unload the washer promptly? Use more detergent for washing heavy soils
Unload the washer as soon as it stops. in cold or hard water. Water temperature
should be at least 60°F (15.6°C) for soap to
• Did you use the right cycle for the load dissolve and work properly. For best perfor-
being washed? mance, use the detergent manufacturer’s
To reduce wrinkling, tangling and twisting, recommended amounts.
select a cycle with low wash and spin speeds, • Did you follow the manufacturer’s direc-
such as Delicate or Handwash/Wool.
tions when adding detergent and fabric
• Did you overload the washer? softener?
The wash load must be balanced and not Measure detergent and fabric softener. Use
overloaded. Loads should move freely during enough detergent to remove soil and hold
washing to reduce wrinkling, tangling and it in suspension. Dilute fabric softener and
twisting. add to the rinse portion of a cycle only. Do
not drip fabric softener onto clothes.
• Was the wash water warm enough to relax
wrinkles? • Is there above average iron (rust) in water?
If safe for the load, use warm or hot wash You may need to install an iron filter.
water. Use cold rinse water. • Did you add detergent to the dispenser?
• Are the hot and cold water hoses re- For best results, use the dispenser to dis-
versed? solve the detergent.
A hot rinse followed by a spin will cause • Did you add fabric softener directly to
wrinkling. Check that the hot and cold water the load?
hoses are connected to the correct faucets.
If the hot and cold water inlet hoses are re- Use your fabric softener dispenser. Do not
versed, the washer will display an “HC” error drip fabric softener onto clothes.
code at the end of the cycle. If an error code • Did you use a fabric softener dispensing
does not appear but you are experiencing ball?
poor washing performance, check to see Use the fabric softener dispenser provided
whether the inlet hoses are reversed. See
with the washer. Dispensing balls will not
“Connect the Inlet Hoses.” operate correctly with this washer.
Stains, gray whites, dingy colors • Did you unload the washer promptly?
• Did you properly sort the load? To avoid dye transfer, unload the washer as
soon as it stops.
Dye transfer can occur when mixing whites
and colors in a load. Sort dark clothes from • Did you add detergent, chlorine bleach or
whites and lights. fabric softener too late in the cycle?
Detergent, chlorine bleach, and fabric soft-
• Was the wash temperature too low?
ener should be added to the dispensers
Use hot or warm washes if safe for the load. before starting the washer.
Make sure your hot water system is adequate
to provide a hot water wash.
3-18
• Did you overload the washer?
Garments damaged
The wash load must be balanced and not
• Were sharp items removed from pockets overloaded. Loads should move freely during
before washing? washing.
Empty pockets, zip zippers, snap or hook • Did you add chlorine bleach properly?
fasteners before washing to avoid snagging Do not pour chlorine bleach directly onto load.
and tearing of load. Wipe up bleach spills. Undiluted bleach will
• Were strings and sashes tied to avoid damage fabrics. Do not place load items on
tangling? top of the bleach dispenser when loading
Straps and strings can easily become en- and unloading the washer (on some models).
tangled in the load, causing strain on seams Do not use more than the manufacturer’s
and tearing. recommended amount for a full load.
• Were items damaged before washing? • Did you follow the garment manufactur-
er’s care label instructions?
Mend rips and broken threads in seams before
washing.
3-19
— NOTES —
3-20
COMPONENT ACCESS
This section instructs you on how to service each component inside the Cabrio™ Automatic
Washer. The components and their locations are shown below.
COMPONENT LOCATIONS
CONSOLE & TOP CABINET COMPONENTS
User Interface
Board & Encoder
Power
Supply Cord
Lid Lock
Detergent
Dispenser
Liquid Bleach Right
Dispenser Lid Hinge
Fresh Fill
Inlet Valve
Bottom Of Tub
Drive Motor
Drain Pump
Recirculation Pump
BOTTOM COMPONENTS
4-1
REMOVING THE ENCODER AND
THE USER INTERFACE BOARD
4. Pull the knob off the control shaft.
WARNING
Control Knob
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock. 5. Unhook the user interface (UI) wire har-
ness from the cover clips.
1. Unplug washer or disconnect power.
6. Remove the three screws from the UI
2. Remove the three hex-head mounting board cover.
screws from the rear of the console.
7. Using a flat-blade screwdriver, pry the
two locking tabs out, and unclip and re-
move the UI cover from the console.
Wire Harness Clips 3 Screws
UI Cover
Console Screws
UI Connector P11
4-2
8. To remove the encoder, lift the locking NOTE: Before you can remove the user in-
tab, and turn the encoder to the left (coun- terface board, you must first remove the en-
terclockwise) as far as it will go, then lift coder.
the encoder straight up so that the shaft 9. To remove the user interface board:
slides out of the rubber console seal, and
a) Remove the encoder (see step 8).
remove it from the console. NOTE: Do not
flex the encoder ribbon cable wires at the b) Using a flat-blade screwdriver, carefully
user interface board or they could break. pry the front edge of the user interface
board up, then pull the board forward,
and remove it from the console.
Encoder Wires User Interface Board
Encoder
Remove
Console Seal
Rear Of Console
Lift Locking Tab Pull Shaft From Seal
4-3
REMOVING THE WATER INLET/ DISPENSER VALVE
ASSEMBLY, POWER SUPPLY CORD, AND
MACHINE/MOTOR CONTROL & PRESSURE TRANSDUCER
WARNING Red
6-1/2˝
4-4
f) Loosen the clamps and remove the three 5. To remove the power supply cord:
hoses going to the water inlet/dispenser a) Disconnect the power supply cord con-
valve assembly. nector from the machine/motor control.
b) Remove the hex-head screw from the
green ground wire.
c) Slide the power supply cord strain re-
lief out of the housing and remove the
cord.
Power Supply
Strain Relief Cord Connector
Screw
4-5
REMOVING A DISPENSER, THE
FRESH FILL INLET VALVE, AND THE LID LOCK
WARNING
Hook
4-6
c) Raise the cabinet top (see step 3e on c) Remove the screw from the fresh fill
page 4-4 for the procedure). inlet valve and remove the valve as-
d) Loosen the clamp and disconnect the sembly.
end of the dispenser hose from its wa-
ter inlet/dispenser valve connector.
NOTE: The dispenser hoses are per-
manently attached to the dispenser.
They are not intended to be removed.
Clip
Lid Lock
Lid Lock Screws
Clips
4-7
e) Disconnect the lid lock cable connector
from the machine/motor control con-
nector at P12.
f) Pull the end of the lid lock cable from
the control, and remove the lid lock and
cable assembly from the washer.
4-8
REMOVING THE LID AND A LID HINGE
WARNING
b) Pull the two hinge pins out of the lid,
and remove the pins and the lid from
the washer.
Top Lid Hinge Screws a) Remove the lid (see step 3).
b) Remove the top hex-head screw from
the hinge you are removing.
Washer Lid
Lid Hinge
Pin Screws
4-9
c) Raise the cabinet top (see step 3e on d) Remove the bottom hex-head screw
page 4-4 for the procedure). from the lid hinge and remove the
hinge (right lid hinge is shown below).
Lid Hinges
Bottom Lid
Hinge Screw
4-10
REMOVING THE BASKET & BASKET HUB
WARNING
c) Using a ratchet with a 7/16˝ socket
and a 12˝ extension, remove the hex-
head bolt from the agitator, then lift
the top half of the agitator out of the
washer.
Agitator (Top Half)
Barrier Cap
Continued on the next page.
4-11
e) Loosen the clamp and pull the recircu- g) Lift the basket out of the washer.
lation hose off the tub ring.
f) Pry out and unsnap the tub ring tabs
from the tub and remove the tub ring.
Recirculation Hose
Ring Tabs
Basket Hub Screws
Basket Hub
Drive Gear
4-12
REMOVING THE DRAIN AND RECIRCULATION PUMPS
6. To remove the drain pump:
WARNING a) Loosen the clamps and pull the inlet
and outlet drain hoses off the pump.
Note that there is a tab on the outlet
connector that fits into a slot in the
hose.
b) Remove the three 5/16˝ hex-head
Electrical Shock Hazard screws from the drain pump and re-
Disconnect power before servicing. move the pump from the tub.
Replace all parts and panels before
operating. Slide Pump Hose
Onto Connector With
Failure to do so can result in death or Tab Into Hose Slot
electrical shock.
Outlet Hose
1. Unplug washer or disconnect power.
2. Turn off the water supply to the washer.
3. Disconnect the hot and cold water hoses
from the rear of the washer, and remove
the end of the drain hose from the stand-
pipe or laundry tub.
4. Tape the washer lid closed.
5. Carefully lay the washer on its front pan- Inlet Hose
Drain Pump
el. Place padding on the floor to protect
the surfaces.
Drain Pump Recirculation Pump
Screws
Wire Connector
Cover
Outlet Hose
Screws
4-14
REMOVING THE DRIVE MOTOR & ROTOR POSITION SENSOR
WARNING
6. Use a 1/4˝ Allen wrench and loosen the
rotor mounting screw as far as it will go
(the screw is captive and cannot be re-
moved from the rotor). The rotor is seated
on the splined tub shaft. Rock the rotor
back and forth and pull it off the shaft so
it contacts the screw washer-head, then
further loosen the screw. Do this until the
Electrical Shock Hazard rotor is removed from the shaft.
Disconnect power before servicing.
Replace all parts and panels before
operating.
Failure to do so can result in death or
electrical shock. Rotor
Drive Motor
Stator Bolts
Stator
Drive Motor
Front Spacer
Wire Standoff
Edge Connector REASSEMBLY NOTE: When you reinstall
the drive motor rotor over the stator assembly,
Power
Connector
do not grip the rotor housing around the rear
edge with your fingers. The magnets around
the rotor housing are very strong, and they
Rotor Position Sensor Cover will pull the rotor into the stator coil magnets
when the rotor magnets come within their
magnetic field. Keep your fingers along the
outside of the rotor housing and away from
the rear edge when you are installing it on the
stator assembly.
4-16
REMOVING THE TUB
WARNING Keep Suspension Ball
Slot Parallel With Rod
Recirc. Hose
Drain Hose
Counterbalance Weight
4-18
ACCESSING THE PRESSURE TRANSDUCER TUBING,
RECIRCULATION TUBE, AND DRAIN PUMP HARNESS
WARNING
4-19
— NOTES —
4-20
COMPONENT TESTING
Before testing any of the components, perform • Check all connections before replacing
the following checks: components, looking for broken or loose
• The most common cause for control failure wires, failed terminals, or wires not pressed
is corrosion on connectors. Therefore, dis- into connectors far enough.
connecting and reconnecting wires will be • Resistance checks must be made with
necessary throughout test procedures. power cord unplugged from outlet, and
• All tests/checks should be made with a with wiring harness or connectors discon-
VOM or DVM having a sensitivity of 20,000 nected.
ohms-per-volt DC, or greater.
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
5-1
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
Terminals Terminals
Refer to page 4-13 for the procedure for ac- Refer to page 4-13 for the procedure for ac-
cessing the drain pump. cessing the recirculation pump.
1. Unplug washer or disconnect power. 1. Unplug washer or disconnect power.
2. Disconnect the wire connector from the 2. Disconnect the wire connector from the
drain pump terminals. recirculation pump terminals.
3. Set the ohmmeter to the R x 1 scale. 3. Set the ohmmeter to the R x 1 scale.
4. Touch the ohmmeter test leads to each 4. Touch the ohmmeter test leads to each of
of the drain pump terminals. The meter the recirculation pump terminals. The me-
should indicate between 10.5 and 14 Ω. ter should indicate between 30 and 38 Ω.
5-2
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
5-3
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
DRIVE MOTOR STATOR Refer to page 4-15 for the procedure for ac-
cessing the drive motor.
3 Terminals 1. Unplug washer or disconnect power.
2. Disconnect the wire connector from the
drive motor terminals.
3. Set the ohmmeter to the R x 1 scale.
4. Touch the ohmmeter test leads to any
two of the three drive motor terminals.
The meter should indicate 31 Ω.
5-4
DIAGNOSTICS & TROUBLESHOOTING
WARNING
Electrical Shock Hazard
Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.
DISPLAY
(Saved Code) EXPLANATION AND RECOMMENDED PROCEDURE
Long Fill
LF flashes when the water level does not change for a period of time after the valves are turned on OR water has disengaged
the basket but control does not detect a water level change.
• Is water supply connected and turned on?
(F30)
• Are hose screens plugged?
• Is water entering the tub? If so check pressure hose connection to machine/motor control.
Long Drain
Ld flashes when the water level does not change after the drain pump is on.
• Is the drain hose or the drain pump clogged?
(F32) • Is the drain hose height greater than 96˝ ?
Unbalanced Load
uL is displayed when the machine/motor control detects an off-balance load, and is steady on while the washer runs a
mini-cycle to rebalance the load.
• Display clears if mini-cycle successfully rebalanced the load.
(none)
• If the mini-cycle is unsuccessful, uL will flash until the door lid is opened, allowing the customer to view and redistribute
the load.
Overloaded
oL flashes when the machine/motor control detects a load size that exceeds the washer’s capacity.
(F70)
• Open the door lid to clear display, remove excess laundry, then restart the cycle.
Suds Detection
Sd is displayed when the machine/motor control, by analyzing drag on the basket, detects a suds-lock condition, and is steady
on while the control then runs a mini-clean out cycle. If the clean out cycle is unable to correct the over-sudsing problem, the
cycle ends and Sd flashes in the display. This may signify:
(F71) • Excessive detergent usage.
• Basket cannot engage during drain step.
• Mechanical friction on drive mechanism, not allowing basket to engage.
6-1
DISPLAY
(Saved Code) If drain pump turns
EXPLANATION ANDon when there is noPROCEDURE
RECOMMENDED water in tub,
6-2
DISPLAY
(Saved Code) If drain pump
EXPLANATION ANDturns on when therePROCEDURE
RECOMMENDED is no water in tub,
(F40)
Motor RPS Thermistor Open/Short
F then 41 flashes when the motor rotor position sensor (RPS) thermistor is detected to be open or shorted.
See TEST #3.
(F41)
NOTE: This error code is only displayed when viewing saved fault codes. See Diagnostic Test for accessing
saved fault codes.
(F42)
Motor Stalled
F then 50 flashes when the motor rotor position sensor (RPS) senses no rotation.
• Does basket turn freely? If not, make sure bottom shipping pack has been removed. Determine cause of friction.
(F50) • If basket turns freely, see TEST #3.
(F51)
Motor Stop Failure
F then 52 flashes when the motor rotor position sensor (RPS) senses rotation after stop command. See TEST #3.
(F52)
Motor Control Overtemp
F then 53 flashes when the machine/motor control detects high temperature for the motor module.
• Does basket turn freely? If not, determine cause of friction.
(F53) • If basket turns freely, see TEST #3.
6-3
DIAGNOSTIC GUIDE ACTIVATION OF AUTOMATIC
Before servicing, check the following: DIAGNOSTIC TEST MODE
• Make sure there is power at the wall outlet. 1. Be sure the washer is in standby mode
(plugged in with all indicators off, or with
• Has a household fuse blown or circuit break- only the Clothes Clean or Done indicator
er tripped? Time delay fuse? on).
• Are both hot and cold water faucets open 2. Select any one button (except POWER,
and water supply hoses unobstructed? START, and STOP) and follow the steps
• All tests/checks should be made with a below, using the same button (remember
VOM (volt-ohm-milliammeter) or DVM (digi- the button):
tal-voltmeter) having a sensitivity of 20,000 Press/hold Release for Press/hold Release for Press/hold
ohms per volt DC or greater. NOTE: Avoid 3 seconds 3 seconds 3 seconds 3 seconds 3 seconds
using large diameter probes when check- • If this test mode has been entered suc-
ing harness connectors as the probes may cessfully, all indicators on the console
damage the connectors upon insertion. are illuminated for 5 seconds with 88
• Check all connections before replacing showing in the Estimated Time Re-
components. Look for broken or loose maining two-digit display.
wires, failed terminals, or wires not pressed • If indicators do not display as de-
into connectors far enough. scribed above, the press/hold/release
• A potential cause of a control not function- procedure above may not have been
ing is corrosion on connections. Observe performed within the time frame neces-
connections and check for continuity with sary for successful entry. Repeat step
an ohmmeter. 2 to ensure this was not the cause. If
• Connectors: Look at top of connector. still unsuccessful, see Diagnostic: Un-
Check for broken or loose wires. Check successful Entry.
for wires not pressed into connector far 3. The program then checks for saved fault
enough to engage metal barbs. codes:
• Resistance checks must be made with • If there are saved fault codes, see Di-
washer unplugged or power disconnected. agnostic: Saved Fault Codes.
DIAGNOSTIC TESTS • If there are no saved fault codes, all
indicators on the console will momen-
There are three diagnostic test modes avail- tarily turn off, then turn back on with 88
able: Automatic, Manual, and Console. These displayed. After 5 seconds, the Auto-
tests allow the factory or service personnel to matic test begins.
test and verify all inputs to the machine/motor
control. One may want to allow the automatic
test cycle to complete prior to going into spe-
cific troubleshooting tests.
6-4
DIAGNOSTIC: Automatic Indication 1: None of the indicators or dis-
Performs a five-minute automatic test with wa- play turns on.
ter functions to check major washer functions Action: Press POWER button to enter setting
(door can be open). Press the same button mode.
used in step 2 to advance through automatic • If indicators come on, try to change the
test steps. function for the button used to activate
NOTE: Basket must be floating in order to the diagnostic test mode. If that button
agitate. Step C1 must be allowed to complete fails to change the function, something
before advancing to step C5. is faulty with the button, and it is not
Two-Digit
possible to enter the diagnostic mode.
Machine Function Recommended Procedure
Indicator • If no indicators come on after pressing
If no spin go to Manual: Motor, POWER button, go to TEST #1.
C0 Slow spin to 23 rpm.
Spin.
Warm water fills through If no water or fill temperature is Indication 2: Fault code flashes from the
Fresh and Detergent wrong, go to Manual: Water
valves, then Fresh valve Valves. display.
C1 until basket floats If basket does not float or
(disengages); then Action: Review the Display Fault/Error Codes
washer continues filling disengage, determine cause of
through Fresh and friction. table for the recommended procedure.
Detergent valves to
minimum water level. DIAGNOSTIC: Saved Fault Codes
Cold water fill through
If no water in bleach cup go to If there are saved fault codes (as indicated in
C2 Bleach valve for
10 seconds. Manual: Water Valves. step 3 of Activation of Automatic Diagnostic
Hot water fill through If no water in fabric softener cup Test Mode), the most recent fault code will be
C3 Fabric Softener valve go to Manual: Water Valves. displayed and alternately show “F” and “XX”
for 10 seconds.
NOTE: Step will occur where XX is the fault code, and all the cycle
but no water can be
dispensed with models selector indicators flash.
that do not have a
fabric softener valve. Press and release the
Second most recent fault code is
same button used to •
Warm water fill through If no water in detergent cup displayed.
Detergent valve for activate Diagnostics
C4 go to Manual: Water Valves.
Repeat Third most recent fault code is displayed.
•
10 seconds.
Repeat Fourth most recent fault code is displayed.
•
If no wash action go to
C5 Agitate for 15 seconds.
Manual: Motor, Agitate. All indicators momentarily turn off, then
Recirculate for If water is not being re-circulated stay on. After 5 seconds, Automatic test
C6 10 seconds. Repeat
•
go to Manual: Pumps. cycle begins.
If water is not draining go to NOTE: Fault codes are retained.
Drain to basket engaged Manual: Pumps.
C7 plus timed drain for
If basket does not engage
10 seconds.
determine cause of friction.
ACTIVATION OF MANUAL
If drain pump is not on go to DIAGNOSTIC TEST MODE
Drain & slow spin Manual: Pumps.
C8 23 rpm. If basket is not turning go to 1. Carefully read and perform steps 1 and 2
Manual: Motor. under Activation of Automatic Diagnostic
If basket does not stop spinning Test Mode, and press the same button
C9 Coast to 0 rpm. within 5 seconds, press STOP
and restart test. once during the 5 second display time of
(none)
If no end of cycle beep, make sure the 88.
cycle signal is on. From Setting
(Test End of cycle beep. NOTE: If the button is not pressed within
Mode, pressing buttons should
ends)
sound valid key press beep. 5 seconds, the Automatic test will start
(after saved fault codes).
DIAGNOSTIC: Unsuccessful Entry
If entry into diagnostic mode is unsuccessful
(see steps 1 and 2 of Activation of Automatic
Diagnostic Test Mode), refer to the following
indications and actions:
6-5
2. If done successfully, a single beep oc- To check FABRIC SOFTENER valve select
curs and the two-digit display shows one or press the following:
of the following console ID#s: 06, 08, 12, NORMAL • START (turns on Fabric
13, 14, 15, 16, 17, 18, 19, 20, 21, 44, 45, Softener valve, cycle indicator flashes) •
46, 47, 48, 49, 60, 61, 62 for 3 seconds, WASH/RINSE TEMP (enables fill of Hot,
then displays 00 and the Add A Garment Warm, Cold or no water according to
indicator LED flashes. See Diagnostic: WASH/RINSE TEMP selection and indi-
Manual. cator) • START (turns off Fabric Softener
• If entry into Manual Diagnostic mode valve, cycle indicator is steady on).
is successful, but none of the console To check BLEACH valve select or press the
ID#s above are displayed, replace the
following:
user interface assembly. See Access-
ing & Removing the Electronic Assem- CASUAL • START (turns on Bleach valve,
blies. cycle indicator flashes) • WASH/RINSE
TEMP (enables fill of Hot, Warm, Cold
DIAGNOSTIC: Manual or no water according to WASH/RINSE
Assumes Manual Diagnostic mode has been TEMP selection and indicator) • START
entered, two-digit display shows 00, and ADD (turns off Bleach valve, cycle indicator is
A GARMENT indicator is flashing. steady on).
NOTE: If there is no activity (button press, NOTE: Washer can only fill cold through
cycle select) within 5 minutes, the control au- Bleach valve.
tomatically exits Diagnostic mode and enters
• If any valve fails to turn on go to TEST #2.
standby mode.
Manual: Pumps
Manual: Water Valves
To check FRESH valve select or press the Models with Push-button cycles:
following: Press and release:
Turns on recirculation pump, indicator is
CLEAN WASHER
•
steady on.
WHITES/WHITES • START (turns on or DRAIN & SPIN
Fresh valve, cycle indicator flashes) • Turns off recirculation pump, indicator
Repeat
•
turns off.
WASH/RINSE TEMP (enables fill of Hot, Repeat
•
Turns on drain pump, indicator flashes.
Warm, Cold or no water according to Repeat
•
Turns off drain pump, indicator turns off.
WASH/RINSE TEMP selection and in- Models using Cycle Selector:
dicator) • START (turns off Fresh valve, Select CLEAN WASHER or DRAIN & SPIN.
cycle indicator is steady on). Press and release: Turns on recirculation pump, cycle
•
START indicator is steady on.
To check DETERGENT valve select or press Turns off recirculation pump, indicator
Repeat
•
the following: turns off.
Repeat Turns on drain pump, indicator flashes.
•
HEAVY DUTY • START (turns on De-
Repeat Turns off drain pump, indicator turns off.
•
tergent valve, cycle indicator flashes) •
WASH/RINSE TEMP (enables fill of Hot, • If pumps fail to turn on go to TEST #7.
Warm, Cold or no water according to
WASH/RINSE TEMP selection and indi-
cator) • START (turns off Detergent valve,
cycle indicator is steady on).
6-6
Manual: Door Switch Agitate: Water must cover the wash plate (or
Opening the door should cause the Clothes agitator vanes) to ensure the basket is float-
Clean or Done status indicator to turn off. ing prior to agitation. Enabling agitation with-
Closing the door should cause the indicator out enough water may cause a fault condition
to turn on. to occur. See Manual: Water Valves.
• If Clothes Clean or Done indicator does not Press and release: •
Gentle wash action.
SOIL LEVEL
turn off or on, go to TEST #8.
Repeat Normal wash action.
•
6-7
5. Press buttons to verify function. Indica- If any of the following occur during steps, see
tors will toggle on (or off) and beep tone TEST #4:
will sound when buttons are pressed. • None of the indicators light up
NOTE: Pressing SOIL LEVEL, SPIN • No beep sound is heard
SPEED, WATER LEVEL or LOAD SIZE, • Some buttons do not light indicators
and WASH/RINSE TEMP will cause all in-
DEACTIVATION OF DIAGNOSTIC
dicators above these buttons to toggle on TEST MODE
(or off) at one time.
Press the STOP or POWER button at any
time to exit Automatic, Manual, or Console &
Indicators diagnostic test modes.
6-8
TROUBLESHOOTING GUIDE TROUBLESHOOTING TESTS
POSSIBLE CAUSE/TEST TEST #1 Supply Connections
PROBLEM NOTE: Possible Cause/Test must be performed in
the sequence shown for each problem. This test assumes that proper voltage is pres-
WON’T POWER 1. Supply connections. See TEST #1. ent at the outlet.
UP 2. Unplug washer or disconnect power.
(No response 1. Unplug washer or disconnect power.
3. Check harness connections.
when buttons
are pressed.) 4. User interface assembly. See TEST #4. 2. Access the machine/motor control as-
WON’T START 1. Supply connections. See TEST #1. sembly. See Accessing & Removing the
CYCLE 2. Unplug washer or disconnect power. Electronic Assemblies.
(No response 3. Check harness connections.
when Start 3. With an ohmmeter, check for continuity
button is 4. User interface assembly. See TEST #4.
pressed.)
between the neutral (N) terminal of the
WON’T SHUT 1. User interface assembly. See TEST #4. plug and P13-1 on the machine/motor
OFF WHEN 2. Lid switch. See TEST #8. control. See Figures 3 and 4, page 6-16.
EXPECTED
CONTROL User interface assembly. See TEST #4.
• If there is continuity, go to step 4.
WON’T ACCEPT • If there is no continuity, replace the
SELECTIONS
power cord.
WON’T 1. Check water connections to machine.
DISPENSE 2. Check for plugged screen in water source. 4. In a similar way, check the continuity be-
3. Log valve. See TEST #2. tween the L1 terminal of the plug and
WON’T FILL 1.
Check water connections to machine. P13-3 on the machine/motor control. See
2.
Check for plugged screen in water source. Figures 3 and 4, page 6-16.
3.
Log valve. See TEST #2.
4.
Unplug washer or disconnect power. • If there is continuity, go to step 5.
5.
Check harness connections. • If there is no continuity, replace the
OVER FILLS 1.
Unplug washer or disconnect power. power cord.
2.
Check pressure hose connections.
3.
Water level and calibration. See TEST #6. 5. Visually check that the P10 connector is
WON’T 1.
Make sure basket is floating. inserted all the way into the machine/mo-
AGITATE 2.
Unplug washer or disconnect power. tor control.
3.
Check harness connections.
4.
Lid switch. See TEST #8.
6. Visually check that the user interface as-
5.
Motor. See TEST #3. sembly is properly inserted into the front
WON’T SPIN Lid switch. See TEST #8.
1 console.
2.
Unplug washer or disconnect power.
3.
Check harness connections.
7. If both visual checks pass, replace the
4.
Motor. See TEST #3. user interface assembly. See Reinstall-
WON’T DRAIN 1.
Check drain hose installation. ing the Electronic Assemblies.
2.
Check for plugged drain hose.
8. Plug in washer or reconnect power.
3.
Drain pump. See TEST #7.
INCORRECT 1.
Check for swapped water connections to 9. Activate the Console and Indicators Di-
WATER machine. agnostic Test mode to verify repair.
TEMPERATURE 2. ATC (Automatic Temperature Control).
See TEST #5. 10. If indicators still do not light, the machine/
ALL HOT FILLS ATC (Automatic Temperature Control). motor control has failed:
See TEST #5.
WON’T 1. Unplug washer or disconnect power. • Unplug washer or disconnect power.
RECIRCULATE 2. Check for plugged recirculation hose.
WATER
• Replace the machine/motor control as-
3. Check for leaks in recirculation system.
sembly.
4. Recirculate pump. See TEST #7.
DISPLAY IS See “Display Fault/Error Codes.” • Plug in washer or reconnect power.
FLASHING
6-9
TEST #2 Log Valve 3. Check to see if basket will turn freely.
This test checks the electrical connections to • If basket turns freely, go to step 4.
the valves, and the valves themselves. • If basket does not turn freely, deter-
1. Check the relays and electrical connec- mine what is causing the mechanical
tions to the valves by performing the steps friction or lock up.
under Diagnostic: Manual, then Manual: 4. Remove the console to access the ma-
Water Valves. Each step in the test ac- chine/motor control assembly. See Ac-
tivates a group of valves. The following cessing & Removing the Electronic As-
steps assumes one (or more) valve(s) semblies.
failed to turn on. 5. Visually check that the P5 and P10 con-
2. For the valve(s) in question check the in- nectors are inserted all the way into the
dividual solenoid valves: machine/motor control.
• Unplug washer or disconnect power. • If visual checks pass, go to step 6.
• Disconnect connector P1 and P2 from • If visual checks fail, reconnect P5 and
the machine/motor control.See Figure P10 and repeat step 1.
4, page 6-16. 6. With an ohmmeter, check for 16 ohms
• Check harness connection to solenoid resistance at the P5 connector between
valves. pins P5-1 and P5-2, and also between
3. Check resistance of valve coils at con- pins P5-1 and P5-3. Also measure the
tacts P1 and P2 shown in the Wiring Dia- resistance at the P10 connector between
gram on page 7-1. Resistance values pins P10-1 and P10-7 and verify that the
should match those shown. resistance is within the range shown in
the wiring diagram on page 7-1.
• If resistance readings are tens of ohms
outside of range, replace the entire log • If the resistance is correct, go to step 11.
valve assembly. • If the P5 connector resistance is much
• If resistance readings are within range, higher than 16 ohms, or the P10 con-
replace the machine/motor control as- nector resistance is out of range, go to
sembly. step 7.
4. Reconnect connectors P1 and P2 to the 7. Tilt machine forward to access the bottom
machine/motor control. of the machine and the drive motor area.
See Figure 1 on page 6-13. Remove the
TEST #3 Motor Circuit
motor bolt, then the motor cover to ac-
This test checks the wiring to the motor and cess the motor connections. See Figure
rotor position sensor; and the motor and rotor 2 on page 6-13.
position sensor themselves.
8. Visually check the mounting bracket and
NOTE: Drain water from tub. electrical connections to the motor and
1. See Activation of Manual Diagnostic Test rotor position sensor board.
Mode, and check the motor and electrical • If visual check passes, go to step 9.
connections by performing the Agitate
• If visual check fails, reconnect the elec-
and Spin tests under Manual: Motor. The
trical connections, reassemble stator
following steps assumes that this step and motor cover and repeat step 1.
failed.
2. Unplug washer or disconnect power.
6-10
9. With an ohmmeter, check for continuity 3. If both visual checks pass, replace the
between all pins on the P10 machine/mo- user interface assembly.
tor control connector and the motor rotor 4. Plug in washer or reconnect power.
position sensor (RPS) connector. See
Figures 2 and 4, pages 6-13 and 6-16. 5. Activate the Console and Indicators Di-
agnostic Test mode to verify repair.
• If there is continuity, go to step 11.
6. If indicators still do not light, the machine/
• If there is no continuity, replace the motor control has failed:
lower machine harness.
• Unplug washer or disconnect power.
10. With an ohmmeter, check for continuity • Replace the machine/motor control as-
between all pins on the P5 machine/mo-
sembly.
tor control connector and the drive motor
connector. • Plug in washer or reconnect power.
• Activate the Console and Indicators
• If there is continuity, replace the drive Diagnostic Test mode to verify repair.
motor.
• If there is no continuity, replace the No beep sound is heard:
lower machine harness. 1. Perform steps in Accessing & Removing
11. The drive motor and lower harness are the Electronic Assemblies, and visually
good. Replace the motor RPS board and check that the P5 connector is inserted all
perform the Diagnostics test in step 1 to the way into the machine/motor control.
verify repair. • If visual check passes, replace the user
12. If the Diagnostics motor test in step 1 interface assembly.
failed, then the machine/motor control 2. Plug in washer or reconnect power.
has failed: 3. Activate the Console and Indicators Di-
• Unplug the washer or disconnect power. agnostic Test mode to verify repair.
• Replace the machine/motor control as- 4. If replacing the user interface assembly
sembly. failed:
• Perform the Motor Diagnostics in step • Unplug washer or disconnect power.
1 to verify repair. • Replace the machine/motor control as-
TEST #4 Console and Indicators sembly.
This test is performed when any of the follow- • Plug in washer or reconnect power.
ing situations occurs during the Console and • Activate the Console and Indicators
Indicators Diagnostic Test: Diagnostic Test mode to verify repair.
• None of the indicators light up Some buttons do not light indicators:
• No beep sound is heard 1. Perform steps in Accessing & Removing
• Some buttons do not light indicators the Electronic Assemblies, and visually
None of the indicators light up: check that the console electronics and
housing assembly is properly inserted
1. Perform steps in Accessing & Removing into the front console.
the Electronic Assemblies, and visually
check that the P11 connector is inserted all • If visual check passes, replace the user
the way into the machine/motor control. interface assembly.
2. Visually check that the user interface as- 2. Plug in washer or reconnect power.
sembly is properly inserted in the console 3. Activate the Console and Indicators Di-
assembly. agnostic Test mode to verify repair.
6-11
TEST #5 Automatic Temperature Control 11. Using an ohmmeter, measure continuity
This test checks the water inlet valves, the between all pins on the P9 connector and
temperature sensor, and the machine/motor the thermistor contacts.
control. • If there is continuity, replace the log
1. Check the valves by performing Test #2, valve assembly.
before continuing to the next step. • If there is no continuity, replace the up-
per harness.
2. Ensure proper hose connections and that
household’s hot water is present. 12. The log valve and upper harness are
good. Replace the machine/motor con-
3. Plug in washer or reconnect power.
trol assembly. See Reinstalling the Elec-
4. Remove all clothes from the machine. tronic Assemblies.
5. Select POWER • Wash/Rinse Temp. TEST #6 Water Level and Pressure Trans-
WARM/WARM • wash cycle NORMAL •
ducer Calibration
START.
This test checks the water level sensing com-
6. After the tub fills and starts to wash, stop
ponents, and calibrates the pressure sensor.
the machine.
1. Unplug washer or disconnect power.
7. Measure the water temperature, and ver-
ify it is 85°±5°F (29°±3°C). 2. Access the machine/motor control as-
sembly. See Accessing & Removing the
• If the water temperature is correct, ATC Electronic Assemblies.
is functional.
3. Check hose connection between the
• If the water temperature is incorrect,
pressure transducer on the machine/mo-
then go to step 8.
tor control and the pressure dome at-
8. Unplug washer or disconnect power. tached to the tub. Check to ensure hose
9. Access the machine/motor control as- is routed correctly in the lower cabinet
sembly. See Accessing & Removing the and not pinched or crimped by the back
Electronic Assemblies. panel.
10. Remove the P9 connector, and using an 4. Plug in washer or reconnect power.
ohmmeter, measure the resistance be- 5. Drain the tub until all water has been re-
tween pins P9-1, and P9-3. Verify that moved from tub.
the resistance is within range as shown
6. Remove all clothes from the machine.
in the following table:
7. Calibrate the pressure transducer:
THERMISTOR RESISTANCE
Resistance Resistance
• See Activation of Manual Diagnostic
Temperature Temperature Test Mode, and perform steps 1 and 2
(Ohms) (Ohms)
50°F (10°C) 19k–20.5k Ω 100°F (38°C) 5.6k–5.9k Ω until the display shows 00 and the Add
60°F (16°C) 15k–15.7k Ω 110°F (44°C) 4.6k–4.9k Ω A Garment indicator LED is flashing.
70°F (21°C) 11.7k–12.2k Ω 120°F (49°C) 3.6k–3.8k Ω
• Press and hold the Cycle Signal button
80°F (27°C) 9.1k–9.5k Ω 130°F (55°C) 2.9k–3.1k Ω
until a single beep sounds, and the dis-
90°F (32°C) 7.2k–7.6k Ω
play shows Pt to indicate zero calibra-
• If the resistance is not within this range, tion has completed.
go to step 11. • Exit Diagnostic: Manual by pressing
• If the resistance is within this range, go STOP or POWER.
to step 12.
6-12
Drain Pump Motor Cover Recirculation Pump
Figure 1
Motor
Connector
Stator
Motor Rotor
Position Sensor
(RPS)
Figure 2
6-13
8. Select POWER • wash cycle NORMAL • 6. Check the resistance at the pump motor.
START. Remove the connector at the motor and
9. Verify that the tub fills to the top of the take measurements across pump termi-
impeller plate (impeller models), or to a nals. Measurements should be as shown
level above the agitator vanes (agitator in the wiring diagram.
models), but much lower than the SU- • If winding measurements are much
PER Load Size water level. higher (tens of ohms to infinity) than
• If the water level does not fill to this lev- shown in wiring diagram, replace the
el, replace the machine/motor control pump motor.
assembly. See Accessing & Removing • If the resistance at the pump motor is
the Electronic Assemblies. correct, there is an open circuit in the
TEST #7 Drain/Recirculation wiring between the motor and the ma-
chine/motor control. Repair or replace
Perform the following checks if washer fails to the lower wiring harness.
drain or recirculate.
• If the pump motor windings and ma-
1. See Activation of Manual Diagnostic Test chine/motor control check OK, repair
Mode, and perform the Manual: Pumps or replace the pump. Be sure to check
test. the pump and tub sump for foreign ob-
2. Remove the console to access the ma- jects before replacing pump.
chine/motor control assembly. See Ac- 7. See Activation of Manual Diagnostic Test
cessing & Removing the Electronic As- Mode, and perform the Manual: Pumps
semblies. test.
3. Visually check that the P4 connector is 8. If the Manual: Pumps test failed, then the
inserted all the way into the machine/mo- machine/motor control has failed:
tor control.
• Unplug the washer or disconnect power.
• If visual check passes, go to step 4. • Replace the machine/motor control as-
• If visual check fails, reconnect P4 and sembly.
repeat step 1. • Perform the Manual: Pump test.
4. Remove connector P4 from the machine/
TEST #8 Door Lid Lock
motor control and check resistance val-
ues of pump motor windings. Resistance Perform the following checks if washer fails to
values should match those shown in wir- lock (or unlock).
ing diagram, page 7-1. 1. Perform Manual: Door Switch and Manu-
• If resistance values are good, go to al: Door Lid Lock tests.
step 7. 2. Remove the console to access the ma-
• If winding measurements are much chine/motor control assembly. See Ac-
higher (tens of ohms to infinity) than cessing & Removing the Electronic As-
shown in wiring diagram, a problem semblies.
exists in the motor winding or in the 3. Visually check that the P12 connector is
connection between the machine/motor inserted all the way into the machine/mo-
control and the motor. Go to step 5. tor control.
5. Tilt machine forward to access the bot- • If visual check passes, go to step 4.
tom of the machine and the pumps. See • If visual check fails, reconnect P4 and
Figure 1, page 6-13.
repeat step 1.
6-14
4. Check the lid lock motor winding and 4. Remove the one screw holding the
switches by removing P12 from the ma- machine/motor control assembly to
chine/motor control and checking the the console tray.
resistance values shown in the Lid Lock 5. There are two plastic legs on the rear
Resistance table below: of the machine/motor control assem-
LID LOCK RESISTANCE bly that fit into the console tray. Lift the
Component
Resistance Resistance
Contacts Measured
front of the control assembly to pivot it
Unlocked Locked out from the console tray.
Motor Winding 35 ±5 Ω 35 ±5 Ω P12-2 P12-3
Lock Switch - Removing the User Interface Assembly
0Ω Open Circuit P12-4
Home
3. Remove the wire connection to the
Lock Switch -
Lock
Open Circuit 0Ω P12-1 P12-7 user interface assembly.
Lock Switch - Lid Closed = 0 Ω 4. Remove the wash cycle selector knob
P12-5
Lid Lid Open = Open Circuit
by firmly pulling on it.
• If resistance values are good, go to 5. The user interface assembly is held
step 5.
to the console insert panel by three
• If switch measurements do not match screws and two locking tabs. After the
the values shown in the table for un- screws are removed, lift each of the
locked (or locked) conditions, a prob- locking tabs to remove the back cover
lem exists in the door lid lock. Replace of the user interface assembly.
the door lid lock.
6. Remove the wash cycle selector
5. If the Manual: Door Switch or Manual: switch from the user interface assem-
Door Lid Lock in step 1 failed, then the bly opening by lifting the locking tab
machine/motor control has failed: on the wash cycle selector switch and
• Unplug washer or disconnect power. turning the selector switch in a coun-
• Replace machine/motor control assem- terclockwise direction.
bly. 7. Three locking tabs located at the bot-
• Perform the Manual: Door Switch and tom of the console insert panel se-
Manual: Door Lid Lock in step 1 to ver- cure the user interface assembly to
ify repair. the console insert panel. Using a flat-
blade screwdriver, gently apply pres-
ACCESSING & REMOVING THE sure to the locking tabs to release the
ELECTRONIC ASSEMBLIES user interface assembly.
There are two electronic assemblies; the ma- Reinstalling the Electronic Assemblies
chine/motor control assembly and the user
interface assembly. See Figures 3 and 4 on 1. Refer to preceding removal sections and
page 6-16. replace in reverse order.
Accessing the Electronic Assemblies 2. Plug in washer or reconnect power.
1. Unplug washer or disconnect power. NOTE: When reconnecting wire connections,
route wires as shown in Figure 3, page 6-16.
2. Remove three screws from the rear of the Be sure to route wires beneath the retainer
console assembly. Pull console towards clips on the machine/motor control, and en-
front of washer to hinge open and/or re- sure user interface assembly wire does not
move console. get pinched between the console assembly
Removing the Machine/Motor and the console tray when reassembling top.
Control Assembly NOTE: Ensure the console gasket is in place
3. Remove all the wire connections to when reinstalling the console.
the machine/motor control.
6-15
Detergent Fabric Softener Fresh Bleach Cold Hot Machine/Motor Machine/Motor Control
Retaining Clip Control Assembly Assembly Holding Screw Pressure Hose
Console Tray
Console Gasket
Screw
Console Assembly Screws Wire Harness Retainer User Interface Assembly Locking Tab
Valve Thermistor
Drain Pump Recirc Pump 120 VAC Power Cord 3 Phase BPM Motor
P4 P13 P5 P6 P7 P8 P9
P O W E R IN P U T
P3
BROW N
Motor Rotor
P10 Position Sensor
R D - W H I T- V LT
P2
BLU E
120 VAC
POW ER CORD
Log Valve
W H I T- V LT- R D - O R N
B LAC K
G R AY J A C K E T
BLACK
Pin #1 Locations
6-16
DRAI N RECI RC 3 PHASE BPM M OTOR
PUM P PUM P
1 0 .5 – 1 4 Ω 30–38 Ω BK N
3 x1 6 Ω
TO LOG VALVE
BK N
BK
N B A B A A C
R R
B
1 2 0 VAC R R BU Y R
BK
POW ER CORD L1
G 4 3 2 1 3 2 1 5 4 3 2 1 3 2 1 3 2 1 3 2 1
G
1 2 0 VAC PUM PS P4 BPM M OTOR P5 FL ASH CONN P6 W I DE P7 HEATER
P8 VALVE
P9 BR
DRI VE COM PORT VSS 7 7
THERM I STOR THERM I STOR
1 5 VDC BR
6 6 THERMISTOR
BR 600 - 21.2K Ω
BK A 5 5
TO P9 BR
BK
B 4 4 M OTOR
WIRING DIAGRAM
BR ROTOR
C 3 3 POSI TI ON
1 3 P3 (NOT USED) 3 2 1 P1 3 SENSOR
T BR
1 N L1 N 2 2 ( RPS)
BR
NOT ON AL L 3 HEATER REL AY MOTOR THERMISTOR 1 1
THERM I STOR M ODEL S
2 .9 k – 2 0 .5 k Ω
P1 0
P2
W
1 1 NEUT
BU
1 5 VDC
PRE W ASH
W
8 1
3 3 PRE W ASH USER
BUZZER BU I NTERFACE
7-1
7 2
W • L EDs
1 4 FABRI C SOFT
BU
FABRI C CL K • R o t a r y Sw i t c h
SOFTENER W
6 3 • Key Sw i t c hes
3 6
NEUT DATA OUT BU • Buzzer
5 4
V
1 7 BU
STROBE
DETERGENT 4 5
3 V
9 DETERGENT
VS S BU
3 6
BU
W
P1 DATA I N 2 7
1 1 HOT BU
HOT 5 VDC 1 8
W
3 3
NEUT P1 1
V
1 4
COL D
LOCK SW LOCK
3 V
6 COL D 7
R BL EACH 6
1 7 LID
BL EACH
L I D SW
3 R
9 5
NEUT
HOM E SW HOM E
Y 4
1 10
FRESH FI L L
Y LOCK M OTOR 3
3 12 FRESH
1 2 VDC M OTOR
1 2 0 VAC LOG VALVE LOCK M OTOR 2
VALVE COI L RESI STANCE
7 9 0 – 840 Ω
VS S 1
M ACHI NE/ M OTOR CONTROL L I D LOCK
P1 2 GRAY J ACKET
— NOTES —
7-2
PRODUCT SPECIFICATIONS
AND
WARRANTY INFORMATION SOURCES
PHONE: 1-800-851-4605
www.servicematters.com
IN CANADA:
1-800-461-5681