Woolmers Hotel

Work Health and Safety (WHS) 


 Woolmers Hotel WHS Plan

1. Project information ......................................................................................3

1.1. Management and review...................................................................................... 3
1.2. Principal details 3
1.3. Details of persons at workplace with WHS responsibilities..................................3
1.4. Scope of work 3
2. Roles and responsibilities ...........................................................................4
1.5. Manager 4
1.2. Supervisor and receptionists ...............................................................................4
1.3. Workers 4
3. General WHS information ............................................................................ 5
3.1. Legislation 5
3.2. Codes of Practice and other guidance .................................................................5
3.3. WHS policy 5
4. Risk management ........................................................................................6
4.1. Identifying hazards and managing risks .............................................................. 6
4.2. Hierarchy of control.............................................................................................. 6
5. High risk housekeeping work .....................................................................7
5.1. High risk work 7
6. Emergency and incident response ............................................................9
1.1. Emergency preparedness ......................................................................................9
1.2. Emergency procedure .............................................................................................9
1.3. Emergency meeting point .......................................................................................9
1.4. Incident procedure ..................................................................................................9
1.5. Notifiable incidents ..................................................................................................9
1.6. First aid 10
7. Induction and training ...............................................................................11
7.1. Worker induction ................................................................................................11
7.2. Worker training 11
8. Consultation and communication ............................................................12
8.1. Consultation 12
8.2. Communication 12
8.3. Disciplinary procedures......................................................................................12
9. Site safety procedures ...............................................................................13
9.1. Rules 13
9.2. Personal protective equipment .......................................................................... 13
9.3. Managing construction hazards specified in the Regulations ............................ 13
a) Falls from heights...............................................................................................13
b) Falling objects 14
9.4. Managing other hazards .................................................................................... 14
a) Ladder safety 14
b) Manual handling................................................................................................. 14
c) Slips, trips and falls ............................................................................................ 14
d) Hand operated 14
e) Sun safety 14
f) Site Traffic Movements ......................................................................................15
10. Safe Work Method Statements (SWMS) ...................................................16

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 Woolmers Hotel WHS Plan
1. Project information

1.1. Management and review

This WHS Management Plan has been developed to outline our approach to managing work health
and safety (WHS) at the Woolmers Hotel at Housekeeping area.
The manager will:
• Make this plan available to all workers on this project and ensure they have the opportunity to
read, understand, clarify and ask questions.
• Keep a copy of the WHS Management Plan readily available for the duration of the project or
longer as required under the WHS Act 2012 (TAS).
• Review the plan regularly throughout this project and make any revisions known to those working
on the project
• Promote and enhance the focus on safety and lead by example with evaluating, anticipating,
minimizing and controlling high risk activities.

1.2. Principal details

Business name: Woolmers Hotel Apartments

Address: 123 - 127 Sandy Bay Road, Sandy Bay, Tasmania
Contact person: Lynelle Smee
Work phone: 03 6213 2999

Mobile phone: 0428 176 713

Email: [email protected]
ABN: 26099009562
Occupation: Manager

1.3. Details of persons at workplace with WHS responsibilities

Name Position WHS responsibilities

Lynelle Smee Manager Management of workers; involvement in the
development and maintenance of safe
systems of work to manage risks so that site
and legislative requirements are being
applied.
Reception Receptionist Actively apply the rules and requirements of
workers this WHS plan, site requirements and all
legislative requirements described in the
WHS act and regulations.

1.4. Scope of work

The commitment is to display leadership in identifying, eliminating or controlling hazards, preventing
incidents that could lead to workplace injury and illness and encouraging all participants on the project to
adopt a culture of health and safety leadership, promotion and awareness of hazard identification and risk
management.

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 Woolmers Hotel WHS Plan
2. Roles and responsibilities

1.5. Manager
The manager of this project is responsible for:
• preparing, updating and implementing this WHS Management Plan, including all associated
procedures
• identifying and observing all legal WHS requirements
• ensuring that all works are conducted in a manner without risk to workers
• planning to do all work safely
• participating in the planning and design stages of trade activities
• identifying WHS training required for an activity
• ensuring workers undertake identified WHS training
• communicating and consulting with workers
• investigating hazard reports and ensuring that corrective actions are undertaken
• assisting in rehabilitation and return to work initiatives
• dispute resolution
• continual review and monitoring of construction activities, sequence, process and procedures
• Ensuring that the right plant, equipment and personnel to operate are applied to the task
• Investigating incidents

1.2. Supervisor and receptionists

Supervisor and receptionists engaged for this project are responsible for matters including::
• identifying all high risk work associated with their activities and ensuring safe work method
statements are developed and implemented
• complying with the duties as listed under ’Workers’ (see 2.3)
• following all safety policies and procedures and site rules
• complying with this WHS Management Plan
• complying with any direction given to them by the manager
• undertaking site-specific induction before starting work and signing off that they have completed
this induction
• ensuring the workers engage and undertake site specific training.
• ensuring they have the correct equipment and these are in a serviceable condition for the task.

1.3. Workers
All workers on this project are responsible for:
• taking reasonable care of their own health and safety
• taking reasonable care that their conduct does not adversely affect others
• complying with instruction, so far as they are reasonably able
• cooperating with reasonable notified policies or procedures
• cooperating and complying with reasonable notified policies and / or procedures
• raising concerns where uncontrolled risk is evident and the task cannot be completed safely
• reporting any incident or unsafe condition as soon as reasonably practicable
• assisting in incident investigations (where required)
• presenting to work in a fit condition free from fatigue, alcohol or other drugs.

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 Woolmers Hotel WHS Plan
3. General WHS information

3.1. Legislation

Relevant legislation Tick if

applicable
Work Health and Safety Act 2012 ☑
Work Health and Safety Regulations 2012 ☑

3.2. Codes of Practice and other guidance

Relevant Codes of Practice Tick if

applicable
First Aids ☑
Hazardous Manual ☑

Other Standards or guidance Tick if

applicable
Woolmers Manual ☑

3.3. WHS policy

Policy attached

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 Woolmers Hotel WHS Plan
4. Risk management

4.1. Identifying hazards and managing risks

The Manager will ensure systems for identifying hazards and assessing risk are in place prior to any
activities commencing on site and shall utilize the Hierarchy of Controls (see 3.2) in conjunction
with:
• developing Safe Work Method Statements (SWMS) to control risks associated with high risk work
• using a risk management form to control general risks where necessary
• carrying out regular audits with a focus on a changing work environment

The manager will also identify risks:

• before we buy or re-order any chemicals
• when introducing a new task
• when new information is received about tasks, procedures, equipment or chemicals.

All hazards that are identified throughout the project must be reported immediately to the manager.
We will inform our workers of our risk management procedures and ensure they are trained in risk
management (see section 5).

4.2. Hierarchy of control

We will control all risks we identify by applying the Hierarchy of Controls as follows:

• Eliminate

• Substitute

• Isolate - Engineering controls

• Administrative controls

• Personal Protective Equipment

Where practical, the manager will implement risk controls that are high in the order of hierarchy and
will implement multiple controls where necessary.

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 Woolmers Hotel WHS Plan
5. High risk housekeeping work

5.1. High risk work

According with the solicited it was identified the following high risk activities for this project (see
section 10).

High risk work activity Examples

Work that involves lifting or carrying • Move trolleys full of stuff around the workplace
heavy stuff • Move linen trolley full of clean or dirty stuff around
the workplace
• Carry stuff from trolley to guests’ rooms
• Carry stuff in a basquet from the laundry to the
second floor
• Stacking heavy products onto shelves
Wo r k t h a t i n v o l v e s t h e u s e o f • Cleaning kitchen in a bad state (burned)
chemicals • Cleaning bathrooms
• Cleaning windows, fens or kitchen tools
Work that involves repetitive movement • Tiding beds
• Vacuum carpet
• Cleaning windows, floor or any area into guests’
rooms.

Assess the Evaluate

Spot the Hazard Fix the problem
risk result

Hazards Risk Risk

Work Task What do By whom When
associated associated level

Change the
Carry, move order of
and stack Body strain Significant Housekeeper 23.11 Medium
products onto
heavy stuff shelves

Carry or move
“ Body strain Significant stuff between 2 Housekeeper 20.11 Medium
or three people

Using Burns to Use appropriate

Moderate Housekeeper 20.11 Low Med
chemicals body PPE

Injury
Repetitive caused by Significant Rotate jobs Housekeeper 20.11 Medium
movement RSI

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 Woolmers Hotel WHS Plan

The manager will review the SWMS where:

• there is a need to change the method of carrying out of the high risk work
• a risk has been identified that is not included and managed within a SWMS.

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 Woolmers Hotel WHS Plan
6. Emergency and incident response

1.1. Emergency preparedness

The supervisor will:
• train and test all workers about emergency’s plan as part of their induction.
• display emergency procedures in the site office or other visible location
• check and mark fire extinguishers at the beginning of each project and maintain six-monthly
inspections thereafter.
• train and test workers on site in relation to the correct use of firefighting equipment
• first aid trained personnel are identified and that first aid facilities are available (section 6.6 below)

1.2. Emergency procedure

In the event of a fire or similar emergency evacuation:
• stop work immediately and vacate the workplace
• assist anyone in the workplace who may not be familiar with the evacuation procedures
• call emergency services on 000.
• notify the principal manager
• assemble in the nominated assembly points until you receive further instructions from the
manager or emergency services personnel

1.3. Emergency meeting point

Our emergency meeting point is on the parking site in front of the reception office.

1.4. Incident procedure

If an incident occurs at the workplace the procedure is:
• stabilize the person and administer first aid
• phone an ambulance (depending on the extent of the injuries)
• immediately notify the manager
• do not interfere with the scene of the incident
• depending on the nature and severity of the injury, the manager will notify Workplace Standards
(see 6.3).

The manager may record details of the incident and will ensure any remedial action is taken.

1.5. Notifiable incidents

We will report the following incidents to Workplace Standards:
• a fatality
• an incident requiring hospitalization
• a dangerous incident, which could have resulted in someone being killed, or suffering a serious
bodily injury.

In the event of such an occurrence:

• notify the manager who must notify Workplace Standards by the quickest means possible. The
number for Workplace Standards is 1300 366 322 – this number is on the emergency contact list
• fax an Incident Notification Form to Workplace Standards as soon as possible following the
incident (must be within 48 hours)
• do not disturb the site until given clearance by the principal contractor who will take advice from
Workplace Standards
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 Woolmers Hotel WHS Plan

• the manager will confirm the reporting requirements required by Workplace Standards and
Tasmania Police
• the manager shall only give permission to disturb the site when notified by Workplace Standards
that a formal investigation is not required
• if a formal investigation is required, the manager will secure the site

1.6. First aid

• The manager will supply first aid equipment, which will be available in the reception.
• If anyone becomes aware that an item of first aid is out of stock or out of date, they are to notify
the manager immediately
• First aid should be administered by trained first aid personnel. Woolmers Hotel first aiders are:
• Lynelle Smee
• Tracey (Supervisor)
• Cristine (Reception)
Supervisor shall ensure that their workforce consists of qualified First Aid personnel and supply adequate
First Aid equipment.

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 Woolmers Hotel WHS Plan
7. Induction and training

7.1. Worker induction

The manager will work with supervisor to ensure a site specific induction is provided for all workers
before starting work.
This induction must outline:
• the expectations outlined in this WHS Management Plan, including all policies and procedures
• the emergency meeting point
• the site rules
• the facilities
• any site specific hazards
• high risk work activities

7.2. Worker training

The manager will:
• ensure workers are trained and competent for the work to be carried out
• ensure workers are trained to deal with any risks associated with the work and understand the
control measures in place
• ensure all workers have had relevant white card training (or other appropriate training from
another jurisdiction)
• ensure on-site training and supervision is provided
• communicate with the supervisor to ensure their workers are appropriately trained and competent.

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 Woolmers Hotel WHS Plan
8. Consultation and communication

8.1. Consultation
The manager will consult with all workers on WHS issues for this project:
• at meetings where anyone can raise issues for discussion
• informally during the planning of activities or the development of Safe Work Method Statements
• when changes to workplace arrangements could affect the health and safety of workers
• during investigations into any incident to establish details of the incident or to formulate corrective
action to prevent the incident re-occurring
• formal progress and construction meetings

The manager will also consult with suppliers on WHS issues associated with any products or
services provided for the contract:
• during the negotiation phase before agreeing on the work requirements
• when any changes to workplace arrangements occur that could affect the health and safety of the
suppliers’ workers or affect their work procedures

8.2. Communication
The manager will ensure our workers are aware of WHS requirements by providing them with this
WHS Management Plan before starting work on the project.
The manager will communicate relevant WHS information to everyone involved in this project by:
• induction
• pre-work meetings
• meetings
• incident reports and outcomes
• distributing safety alerts or guidance material about industry specific hazards/incidents

8.3. Disciplinary procedures

Disciplinary action will be taken against persons that deliberately infringe the requirements of this
plan, the site safety rules or are in breach of other legislative requirements. Actions may include a
verbal warning, written notification or complete removal/suspension from the project. For a serious
breach of safety, a person or persons may be immediately dismissed and removed from site.

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 Woolmers Hotel WHS Plan
9. Site safety procedures

9.1. Rules
Workers shall carry out works on site as per the site rules specified in the “Operational procedures
standards. All persons entering the Woolmers Hotel Apartments shall take all reasonable
precautions to ensure the Health and Safety of persons including:
• The Manager.
• Suppliers’ workers.
• Workers
• Guests
Everyone shall take all reasonable precautions to ensure environmental contamination does not
occur.
A copy of the site rules is displayed in the site office.

9.2. Personal protective equipment

The manager will provide the personal protective equipment (PPE) to workers at the workplace.
The person providing the PPE must ensure that the PPE is:
• suitable for the nature of the work and any hazard associated with the work
• a suitable size and fit and reasonably comfortable for the worker who is to use or wear it
• maintained, repaired or replaced so that it continues to minimize risk to the worker who uses it,
including by:
o ensuring it is clean and hygienic
o ensuring it is in good working order
o ensuring it is used or worn by the worker, so far as is reasonably practicable.
The person supplying the PPE must also:
• provide workers with information, training and instruction in the proper use, wearing, storage and
maintenance of PPE

Workers must:
• follow all instructions to wear and use PPE
• take reasonable care of PPE

9.3. Managing construction hazards specified in the Regulations

a) Falls from heights

The manager will manage the risks associated with falls from heights by:
• ensuring that where practicable, any work involving the risk of a fall is undertaken on the ground

When undertaking work involving the risk of a fall from height, workers must:
• follow all instructions
• work with a partner when using a ladder
• only use approved work equipment
• assess climate (wind , rain, dust, sufficient light etc.)

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 Woolmers Hotel WHS Plan
b) Falling objects
Where practical, The manager will provide adequate protection against the risk of falling objects
through the use of control measures by storing and stacking materials safely.
Where this is not possible, a risk assessment must be undertaken and appropriate control
measures implemented to manage the risk of injuries from falling objects.

9.4. Managing other hazards

a) Ladder safety
The manager will manage hazards associated with ladders by:
• using ladders according to the manufacturer’s instructions
• only allowing one person at a time on a ladder
• not setting up ladders to gain extra height

b) Manual handling
The manager will manage hazards associated with manual handling by:
• ensuring all users follow good manual handling practices
• assessing risk assessments
• providing mechanical lifting aids where applicable

c) Slips, trips and falls

The manager will manage hazards associated with slips, trips and falls by:
• using a slips, trips and falls checklist as required
• checking for hazards that could cause someone to slip, trip or fall by doing a visual check
• ensuring workers keep the site tidy as part of the written site rules
• pre-start meetings cover the importance of housekeeping and engagement of personnel to be
proactive in the rectification of any hazards identified in the site

d) Hand operated
The manager will manage hazards of hand operated by:
• regularly checking all tools and equipment to ensure they are in a safe working order
• recording all electrical tools in a tag and testing register
• testing and tagging electrical tools every 3 months
• communicating any issues identified with power tools to workers through a toolbox meeting.

Before using power tools, workers must ensure:

• electrical connections are secure
• the machine is switched off before activating the electricity supply

Workers must report any issues with power tools to the manager or supervisor. Unsafe tools will be
tagged and removed from service.

e) Sun safety
All persons on site should:
• wear adequate clothing (eg hats) and other protection methods (eg sunscreen) to protect
themselves from the effects of working while exposed to UV rays.

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 Woolmers Hotel WHS Plan

• manage working in the sun to avoid dehydration and heat stress related illnesses

f) Site Traffic Movements

The manager or supervisor will manage risks associated with traffic management in relation to the
project. The manager requires that;
• speed limits are sign posted across the site and adhered to
• delineation, safety berms as required
• maintain crossing and walkways for foot traffic

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 Woolmers Hotel WHS Plan
10. Safe Work Method Statements (SWMS)

This section of our plan includes our completed Safe Work Method Statements for all high-risk
construction work.

Safe Work Method Statement

Woolmers Hotel
SWMS No __
Apartments
Activity: Housekeeping

This SWMS has been developed in consultation

Approval:
with:

Name: Position:

Signature: SWMS issued date:

Codes of practice,
Training required to Equipment required for Equipment Maintenance Legislation & Standards
carry out the activity: this activity: checks required: which apply to this
activity:

• Knee pads • Pre-use checks on • Workplace Health and

• PPE equipment and cleaning Safety Act
• General induction
• Cleaning materials materials • Woolmers Manual
• Policy & procedures
• Chemicals • First aids (standards)
• Trollies • Hazardous Manual

PPE Required for this activity:

Permits / Approvals
required for this activity:
• Police check

(Hat, gloves, shoes, sunscreen)

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