Unit:

Office Solutions Development

Assignment title:
Home Improvements

Sample Marking Scheme

Markers are advised that, unless a task specifies that an answer be provided in a
particular form, then an answer that is correct (factually or in practical terms) must be
given the available marks. If there is doubt as to the correctness of an answer, the relevant
NCC Education materials should be the first authority.

This marking scheme has been prepared as a guide only to markers and there will
frequently be many alternative responses which will provide a valid answer.

Each candidate’s script must be fully annotated with the marker’s comments (where
applicable) and the marks allocated for each part of the tasks.

Throughout the marking, please credit any valid alternative point.

Where markers award half marks in any part of a task, they should ensure that the
total mark recorded for the task is rounded up to a whole mark.

Marker's comments:

Moderator's comments:

Mark: Moderated mark: Final mark:

Penalties applied for academic malpractice:

Task 1 – Application software and business processes (25 Marks)

a) Discuss how FOUR (4) types of application software could be used to market the
company’s products. (12 Marks)

0-3 marks 4 marks 5-6 marks 7 marks 8-12 marks

Basic Limited Adequate Consistent Critical and
understanding understanding understanding and insightful analytical
of at least one of at least 2 of at least 3 understanding understanding of
application application application of all all application
software but software, software: application software with the
with a few features Features software: essential
insufficient but missing included. Essential features
discussion to important features comprehensively
provide points. explained. explained with
clarity. justification.

Basic Limited Adequate Consistent Critical and

discussion of discussion of discussion of and detailed detailed
how to market how to market how to market discussion of discussion of
the the the how to market how to market
company’s company’s company’s the the company’s
products but products products, company’s products.
leaving large leaving identifying products.
gaps. important essential
parts components
incomplete for the design.
and
unexplained.

b) Evaluate how Management Information Software (MIS) could assist in the day-to-day
running of the home improvement store. (13 Marks)

0-3 marks 4 marks 5-7 marks 8 marks 9-13 marks

Basic Limited Adequate Consistent Critical
evaluation of evaluation of evaluation of and detailed evaluation of
Management Management Management evaluation of Management
Information Information Information Management Information
Software. Software. Software. Information Software.
Software.
Basic Limited Adequate Consistent Critical and
explanation of explanation explanation of and detailed detailed
the role of MIS of the role of the role of MIS explanation explanation of
in day-to-day MIS in day-to- in day-to-day of the role of the role of MIS
work leaving day work work, which MIS in day-to- in day-to-day
large gaps. leaving covers most day work. work.
important important
parts parts, but
incomplete some areas
and may lack
unexplained. depth.

Task 2 – End-user development (25 Marks)

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a) Discuss FIVE (5) success criteria that the member of staff developing the software
should refer to in order to ensure that the aims of the software development are met.
(10 Marks)

0-2 marks 3 marks 4-5 marks 6 marks 7-10 marks

Basic Limited Adequate Consistent Consistent and
explanation of explanation explanation of and detailed detailed
at least one of at least two multiple explanation explanation of
success the success success of multiple all the success
criteria criteria criteria success criteria required
required for required for required for the criteria for the software
the software the software software required for development.
development. development, development the software
leaving but lacking in- development.
important depth analysis
parts
incomplete
and
unexplained.
Basic linkage Limited Adequate Consistent Critical and
of the success discussion discussion of and detailed comprehensive
criteria and the linking the the link discussion of discussion of
aims of the success between the the link the link between
software criteria and success between the the success
development. the aims of criteria success criteria and the
the software identified and criteria and aims of the
development. the aims of the the aims of software
software the software development
development. development. with strong
Some areas justification.
may lack
depth.

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Office Solutions Development © NCC Education Limited 2020
b) Justify how the company would benefit if an end user develops the company’s software.
(15 Marks)

0-3 marks 4-5 marks 6-8 marks 9-10 marks 11-15 marks
Basic Limited Adequate Consistent Critical and
understanding understanding understanding and insightful analytical
of the typical of the typical of the typical understanding understanding
processes that processes processes that of the typical of the typical
this company’s that this this company’s processes processes that
end user might company’s end user might that this this company’s
develop. end user develop. Full company’s end user might
might understanding end user develop.
develop. is might
demonstrated, develop.
but lacks
depth.
Basic Limited Adequate Consistent Critical and
evaluation of understanding understanding and insightful analytical
the benefits to of the benefits of the benefits understanding understanding
the company to the to the of the benefits of the benefits
from end-user company from company from to the to the company
development. end-user end-user company from from end-user
development. development. end-user development.
development.

Task 3 – Advanced features and functions of Microsoft Word

(25 Marks)

a) Create a macro in a word document that will help the business save time when creating
corporate communications. (13 Marks)

0-3 marks 4 marks 5-7 marks 8 marks 9-13 marks

Basic macro Limited Adequate Working Fully working
which contains macro which macro which macro which macro without
missing or may contain may have may contain a significant error.
incorrect missing or missing or few missing Comprehensive
elements. incorrect incorrect or incorrect correct and
elements. An elements. elements. appropriate
attempt at Some Most features features
including appropriate included are
features. features appropriate Macro purpose
Macro included. and correct Clearly
purpose articulated /
partially Macro purpose Macro justified in detail
articulated / articulated / purpose
justified justified clearly
articulated /
justified

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Office Solutions Development © NCC Education Limited 2020
b) Produce a report that discusses THREE (3) potential security risks associated with word
processed documents and macros and describe THREE (3) methods of protecting against
these risks. (12 Marks)

0-3 marks 4 marks 5-6 marks 7 marks 8-12 marks

Basic Limited Adequate Good Excellent
understanding understanding understanding understanding understanding
of at least one of at least two of multiple of multiple of three
security risk security risks security risks security risks security risks
associated associated associated associated associated with
with word with word with word with word word
processed processed processed processed processed
documents documents documents documents documents and
and macros. and macros. and macros. and macros. macros.

Basic or vague Limited Adequate Good Detailed and

rationale rationale rationale rationale critical rationale
relating to relating to relating to relating to relating to
methods of methods of methods of methods of methods of
protection protection protection protection protection
against against against against against security
security risks security risks security risks security risks risks

Task 4 – Advanced features and functions of Microsoft Excel

(25 Marks)

a) a) The owners have requested that you construct an interactive form which staff can
input product data. Using spreadsheet software, your interactive form should display
THREE (3) pieces of product data. ONE (1) piece of data should be the Product ID, the
other pieces of product data can be any data relating to the products. (13 Marks)

0-3 marks 4 marks 5-7 marks 8 marks 9-13 marks

Basic interactive Limited Adequate Working Fully working
form which interactive interactive interactive interactive form
contains form which form form which without errors.
missing or contains containing the contains few Comprehensive
incorrect missing or majority of missing or correct and
elements. incorrect elements, but incorrect appropriate
elements. some of these elements. features.
An attempt may be Most features
at including incorrect. included are
features. Some appropriate
appropriate and correct.
features
included.

Basic interactive Limited Adequate A sound Comprehensive

form with at interactive interactive interactive interactive form
some form with at form with at all form with all with all pieces of
pieces of some pieces pieces of pieces of product data
product data of product product data product data displayed.
displayed. data displayed. displayed.
displayed.
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Office Solutions Development © NCC Education Limited 2020
b) You need to enhance the interactive form that you produced for Task 4 a). You should
edit the form to include questions with buttons for responses which will act as user
interaction. (12 Marks)

0-3 marks 4 marks 5-6 marks 7 marks 8-12 marks

Enhancements Enhancements Enhancements Enhancements Enhancements
are shown but are shown but are shown but are shown are shown for
the task is not there are there are some with only all points
fully some large minor errors trivial errors without error.
addressed errors (e.g. not (e.g. incorrect (such as
(e.g. not all all buttons wording of formatting or Buttons are
points are displayed or questions / misspelling of labelled
shown). don’t work buttons don’t buttons). meaningfully.
when clicked). follow correct
sequence).

Basic number Limited Adequate Good number Comprehensive

of the number of the number of the of the number of the
enhancements enhancements enhancements enhancements enhancements
are evident. are evident. are evident are evident are evident and
and effective. and effective. are completely
effective

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Office Solutions Development © NCC Education Limited 2020
Learning Outcomes Matrix

Task Learning Outcomes Marker can differentiate

assessed between varying levels of
achievement
1 1 Yes
2 1, 2, 3 Yes
3 1, 2, 3 Yes
4 2, 3 Yes

Grade descriptors

Learning Fail Referral Pass Merit Distinction

Outcome
Understand Has basic Has limited Has adequate Has sound, Has
how awareness of awareness of awareness of informed comprehensive,
application different different different awareness of well-informed
software perspectives or perspectives or perspectives or different awareness of
can support approaches approaches approaches perspectives or different
business within the area within the area within the area approaches perspectives or
processes of study of study of study within the area approaches
of study within the area
of study
Be able to Can basically In a limited way, Can adequately Can soundly Can coherently
design and identify, adapt can identify, Identify, adapt identify, adapt identify, adapt
implement and use adapt and use and use and use and use
office appropriate appropriate appropriate appropriate appropriate
solutions skills, methods skills, methods skills, methods skills, methods skills, methods
and procedures and procedures and procedures and procedures and procedures
to reach basic to reach limited to reach to reach to reach well
solutions. solutions. appropriate supported and supported and
solutions. appropriate highly
solutions. appropriate
solutions.
Be able to Demonstrates Demonstrates Demonstrates Demonstrates Demonstrates
demonstrate basic ability to limited ability to adequate ability sound ability to comprehensive
that review the review the to review the review the ability to review
business effectiveness effectiveness effectiveness effectiveness the
processes and and and and effectiveness
have been appropriateness appropriateness appropriateness appropriateness and
enhanced / of actions of actions of actions of actions appropriateness
improved methods and methods and methods and methods and of actions
results results results results methods and
results

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Office Solutions Development © NCC Education Limited 2020