Gartner IT Score for

Enterprise Architecture
& Technology Innovation
Sample report excerpt

© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224
Meet Gartner IT Score for Enterprise Architecture
& Technology Innovation
Introduction to Gartner IT Score for Enterprise Architecture &
Technology Innovation
Functional leaders use Gartner IT Score for Enterprise Architecture & Technology Innovation to measure the maturity
of their function in key activities, prioritize areas of improvement and plot the function’s path to improvement. This is an
excerpt from a full report, which provides detail on a wide range of functional activities. Gartner IT Score for Enterprise
Architecture & Technology Innovation Management covers 24 functional activities across 6 functional objectives.

Here’s how it works

1. M
 easure the performance of the function 2. Prioritize. 3. Improve. We provide you with steps to take
in terms of: on your path to improvement in whatever
• S
 ee your maturity levels at a glance. On a
• M
 aturity. We ask a series of yes/no questions activities the data shows to be the biggest
simple bar graph, we plot the maturity level
about how your function approaches and significant opportunities for improvement.
of each activity and its importance — and
executes each one of a range of key activities
you get your first glimpse of where maturity • “ A Pathway to Maturity” lists action steps
and objectives specific to your function.
and importance aren’t aligned. For example, required to reach the next level in each
• I mportance. We ask you to indicate how your function may be highly mature in specific activity.
important each of those activities is for your
activities that aren’t very important to driving
function to meet its enterprise objectives. • R
 ecommended related resources provide
business priorities or highly immature in
associated insights. In some cases, a Gartner
activities that are.
advisor delivers the report and helps with
• S
 ee your priorities in rank order, based on prioritization and action planning.
those gaps between maturity and importance.
Immediately you can see what should be
your highest priorities for improvement
if your function is to drive business goals
effectively. You also see which activities
need less attention.

Read on for more insights and recommendations you might receive on an individual activity.
A complete report shows you the current status and improvement path for all activities and objectives in your function.

© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224
 How mature are your functional activities?
n Executive Summary Path to Maturity Next Steps Appendix
Executive Summary Path to Maturity Next Steps Appendix
Gartner IT Score for Enterprise Architecture & Technology Innovation benchmarks
ture Are Your
ure Are Your Functional
Functional Activities?
Activities?
your self-assessment to provide you with a current maturity score by activity.

High Maturity Medium Maturity Low Maturity Not Assessed n = 2

High Maturity Medium Maturity Low Maturity Not Assessed n = 2
ured on a scale ranging from 1 (Low) to 5 (High), maturity measures how advanced an organization’s development is in a functional activity relative
st practice research. Maturity scores are refined with a (+) or (­) to indicate intermediate levels of maturity.
ed on a scale ranging from 1 (Low) to 5 (High), maturity measures how advanced an organization’s development is in a functional activity relative
 practice research. Maturity scores are refined with a (+) or (­) to indicate intermediate levels of maturity.
Maturity: Measured on a scale ranging from 1 (Low) to 5 (High), maturity measures how advanced
n Executive Summary
an organization’s Path to Maturity
development is in a functional activity Next Steps
relative to Gartner’s best practice research. Appendix
Executive Summary Path to Maturity Next Steps Appendix
Maturity scores are refined with a (+) or (-) to indicate intermediate levels of maturity.

Maturity and Importance

here is subject to change. Compare?
Maturity and Importance Compare?
The set of activities as mapped

Source: Gartner
© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224
 How do maturity and importance compare?
Legend High Maturity Medium Maturity Low Maturity Not Assessed n = 2
Maturity: Measured on a scale ranging from 1 (Low) to 5 (High), maturity measures how advanced an organization’s development is in a functional activity relative
to Gartner’s best practice research. Maturity scores are refined with a (+) or (­) to indicate intermediate levels of maturity.

Introduction Executive Summary Path to Maturity Next Steps Appendix

Gartner IT Score for Enterprise Architecture & Technology Innovation plots your
benchmarked maturity score against the importance you assign to that activity in
How Do Maturity and Importance Compare?
terms of its criticality for your function to meet enterprise business objectives.

Select Findings
n = 2
Lowest Maturity Highest Importance
Lowest Maturity Highest Importance
• Define Function Strategy • Support Integration • Define Current State Architecture • Evaluate Emerging Technologies and Trends
• Define Function Strategy
• Manage Standards Compliance • Support Integration
• Guide Solutions Delivery • Define Current State
• Articulate Business Outcomes • Evaluate Emerging
• Support Portfolio Modernization
Architecture Technologies and Trends
• Manage Standards • Guide Solutions Delivery
Importance: Measured on a scale ranging from 1 (Not Important) to 5 (Most Important), Importance measures how important each functional activity is to the overall
Compliance • Articulate Business Outcomes • Support Portfolio
effectiveness of your function in meeting its business objectives. Please refer to appendix section for scores.
Modernization
Source:Introduction
Gartner Executive Summary Path to Maturity Next Steps Appendix
© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224

What are the High Priority Areas for Your Function? Page 9 / 79
 n = 2
Lowest Maturity Highest Importance
What arethe
What are thehigh-priority
high-priority
• Define Function Strategy
• Manage Standards Compliance
areas
areas forfor your
your function?
function?
• Support Integration
• Guide Solutions Delivery
• Define Current State Architecture
• Articulate Business Outcomes
• Evaluate Emerging Technologies and Trends
• Support Portfolio Modernization

Importance: Measured on a scale ranging from 1 (Not Important) to 5 (Most Important), Importance measures how important each functional activity is to the overall
effectiveness of your function in meeting its business objectives. Please refer to appendix section for scores.
Gartner IT
Gartner IT Score
Score for
for Security
Enterprise Architecture
& Risk Management& Technology Innovation
rank-orders rank-orders your
your improvement
improvement
priorities, basedpriorities, based
on the gap on thematurity
between gap between maturity andThe
and importance. importance. The Activity
Activity Priority
Introduction Executive Summary Path to Maturity Next Steps Appendix
Priority Index (API) identifies where the function is less mature in activities
Index (API) identifies where the function is less mature in activities of greater of greater
importance. A higher API score indicates a greater priority to the organization.
importance. A higher API score indicates a greater priority to the organization.
What are the High Priority Areas for Your Function?
The Activity Priority Index identifies where the function is less mature in activities of greater importance.
The Activity Priority Index identifies where the function is less mature in activities of greater importance.

Highest Priority Lowest Priority n = 2

Highest PriorityState Architecture
• Define Current
Highest Priority Lowest
• Provide Priority
Internal Consulting Advice
Lowest Priority
• Define Current State Architecture
•• Evaluate
ManageEmerging
ComplianceTechnologies and Trends • Provide Internal Consulting Advice
• Develop
• Develop Skills Architecture
The Business
• Evaluate Emerging Technologies and Trends • Develop The Business Architecture
•• Support
Identify Portfolio
and Track Threats
Modernization
• Support Portfolio Modernization • Manage
• Manage Security Events
Cross-Functional Relationships and more activities
• Manage Cross­Functional Relationships and more activities
• Manage Behaviour and Culture • Discover and Remediate Vulnerabilities and more activities
Source: Gartner
© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224
* Activity Priority Index: Activity Priority Index (API) for an activity is computed as average importance minus maturity multiplied by its average importance. A higher
Activity Priority Index score indicates a greater priority to the organization.
Source: Gartner
High-priority area: Manage standards compliance
Introduction Executive Summary Path to Maturity Next Steps Appendix

How the SRM function identifies, implements and monitors the processes and controls necessary
Manage Standards Compliance
to support the organization’s compliance initiatives
How EA shares viewpoints, reviews design principles, and enables or enforces adherence
Gartner IT Score for Enterprise Architecture & Technology Innovation provides next steps for
each individual activity, based on current and desired state.
Path to Maturity
Path to Maturity
Start doing the following to achieve
the next level of maturity:
• Define an integrated compliance framework.

Introduction Executive Summary Path to Maturity Next Steps Appendix

Manage Standards Compliance – Recommended Resources

Source: Gartner
© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224 Page 22 / 79

Featured Resources
Manage standards compliance
Sample recommended resources

Featured resources Foundational resources

Case Study: ConsumabilityFocused Case Study: Architecture Peer Reviews (Adderley) (CEB)
Enterprise Architecture (ADP) (CEB) Make developercentric, usability Accelerate architecture reviews using a peer review process instead of
focused adherence recommendations a review board
Ignition Guide to Building an Architecturalthinking Case Study: Expanding Capacity through “Architecture Deputies”
Training Program for NonArchitects (CEB) Design architectural (The Hartford) (CEB)
thinking training programs for nonarchitect stakeholderse to help Gain capacity by delegating design solutions to architecture deputies
them understand the business value of adherence to standards
The Architecture Review Board Handbook (CEB)
Tool: Portfolio Efficiency Toolkit (CEB) Establish the scope, mission and staff for your Architecture Review Board
Promote standards by reducing complexity and building an efficient
Rethink EA Governance, Assurance and Review Boards in the Digital
portfolio with
Business Era
Magic Quadrant for Enterprise Architecture Tools Rethink and plan your EA governance, assurance and review boards.
Use the Magic Quadrant to evaluate EA tool vendors in an evolving
marketplace driven by the dynamics of digital business
Progressive practices
Case Study: BusinessAligned
Architecture Option Analysis (Progressive) (CEB) Present
Learn how you can use Gartner IT Score for choices not recommendations and nudge stakeholders toward
Enterprise Architecture & Technology Innovation architecture by presenting business aligned tradeoffs

to evaluate your functional maturity and priorities. Case Study: Embedding Governance in IT Automation (CEB)
Design and review automation that builds environments used by
Contact Us developers. Embed standards and controls into the automation.
U.S.: 1 855 558 3855 Case Study: Simplify Communication of Architecture Debt
International: +44 (0) 3331 306 809 (Capital Group) (CEB)
gartner.com/en/become-a-client Build awareness of architecture debt and speed tradeoffs using
simple communication frameworks

© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224
Learn more about Gartner Enterprise Architecture
& Technology Innovation Score
Visit: gartner.com/en/information-technology

About Gartner
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of the S&P 500. We equip business leaders with indispensable insights,
advice and tools to achieve their mission-critical priorities today and build
the successful organizations of tomorrow.
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driven research steers clients toward the right decisions on the issues that
matter most. We are a trusted advisor and an objective resource for more
than 14,000 enterprises in more than 100 countries — across all major
functions, in every industry and enterprise size.

© 2020 Gartner, Inc. and/or its affiliates. All rights reserved. CM_GTS_1090224