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SV9100 Quick Reference

The document provides a quick reference guide for using the NEC SV9100 phone system. It outlines how to make internal and external calls, transfer calls, park calls, set do not disturb, and other common phone features. Instructions are given for call forwarding, conferencing, changing display names and ring volumes, and using a headset. It also includes a list of common feature codes for the NEC SV8100 system.

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90 views3 pages

SV9100 Quick Reference

The document provides a quick reference guide for using the NEC SV9100 phone system. It outlines how to make internal and external calls, transfer calls, park calls, set do not disturb, and other common phone features. Instructions are given for call forwarding, conferencing, changing display names and ring volumes, and using a headset. It also includes a list of common feature codes for the NEC SV8100 system.

Uploaded by

Michael Jordan
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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NEC SV9100 – Quick Reference Guide

To make an external call- Lift the handset or press speaker, dial a “9” to access an
outside line.

To make an internal call- Lift handset or press speaker, dial the extension number. If
you have the extension number pre- programmed on your phone simply press the
button.

Transferring Calls- With the caller on line press the transfer button or Hold button and
dial the extension number. (If you have a Hotline key (lighted key) programmed for the
extension you may just press that key to transfer your call.) You can remain on the line
and announce the call or simply hang up. If programmed for voicemail, all transferred
calls will roll to voicemail at approx. 4 rings if the employee is not at the desk.

Quick Transfer to Voicemail- This feature allows you to transfer a call directly to a
Voicemail box “without” ringing the phone. With the caller on line press the transfer
button, dial the extension number plus an 8, hang up immediately. You may also use
the pre programmed Hotline key plus 8 or use the VMsg (soft key) key at the top of the
phone.

Park- This feature will allow you to place a call on hold and pick it up from any phone.
With the caller on line press the Park button. The button will be lit green on your phone
and red on any other phone then you may intercom, page, etc. to find the person to
announce the call on Park.

Transferring a Call Off premises- With the caller on line (do not press hold) press the
Transfer button dial a 9+ the telephone number. Wait to hear one ring then hang up or
remain on the line to announce the call. The call will be connected when you hang up.

Redial- With the handset on hook – press the Redial key followed by the # (pound)
sign.

Page- Lift the handset and dial 7011

Do Not Disturb (DND) - With your handset on hook press the Do Not Disturb button,
dial 3 on the key pad. Your Do Not Disturb button will light up to show you the feature is
active. To cancel leave the phone on the hook, press the Do Not Disturb button and dial
0 on the key pad.

Conference Calls:
• Establish your first call
• The display screen will say Conf- press the soft key under the word Conf
• Press an available line or (dial 9) and call the second party - they must answer to

500 Tenth St. NE Suite 200


West Fargo, ND 58078
701-234-9066
Support @midwestfargo.com
NEC SV9100 – Quick Reference Guide

continue
• The display screen will say Add- press the soft key under the word Add.
• To bring the 2 parties together press the soft key under the word Begin

Call Forward no answer to VM - This feature allows you to forward your personal
line/internal extension to another extension, outside line or your voicemail box. Leave
your handset on the hook, press the down arrow soft key, press the PROG soft key,
press Cfwd soft key, press down arrow, press N/A, press SET press 100, press SPK.
You are now call forwarded to VM.

The destination numbers are as follows


1. To send calls to your voicemail box dial 100 (normally)
2. To send calls to your cell phone dial a 9+ your cell number
3. To send calls to another extension dial the extension number

Press speaker to complete the forward process

Changing the name on your display screen:


With the handset on hook press speaker and dial 700. Dial your extension number and
use the keypad to enter your name, just like a cell phone- You can space by using the #
(pound) key. Once the name is entered press hold to save and speaker to complete.

Adjusting the ring volume:


Press speaker and dial 729- use the volume arrows on the phone to adjust the ring.
Press speaker to complete and save.

Changing your ring tone:


Press speaker and dial 720, then press 2. You will use the keypad to change the ring
one- Press 1-8 to hear the different tones. When you find the tone you like press
speaker to complete and save.

Headset- Once your headset is plugged in all you have to do is press the headset
button, dial a 9 plus the number you are calling or simply dial a three digit extension
number. To disconnect the call press the headset button. If your phone rings, press the
Headset button to answer the call.

MIC-This key should be lit (red) at all times. This allows you to make calls using your
speaker phone and internal hands free calls. If the MIC button is not lit the client will not
hear you.

NEC SV8100 System Feature Codes

500 Tenth St. NE Suite 200


West Fargo, ND 58078
701-234-9066
Support @midwestfargo.com
NEC SV9100 – Quick Reference Guide

Call pick up (all): *, #


Call forward all: 741, 1, dial destination, speaker
Call forward all cancel: 741, 0, speaker
Call forward busy: 742, 1, dial destination, speaker
Call forward busy cancel: 742, 0, speaker
Call forward no answer: 743, 1, dial destination, speaker
Call forward no answer cancel: 743, 0, speaker
Call forward busy no answer: 744, 1, dial destination, speaker
Call forward busy no answer cancel: 744, 0, speaker
Call forward all (virtual): 790, 1, dial virtual, dial destination, speaker
Call forward all cancel (virtual): 790, 0, dial virtual, speaker
Do Not Disturb: 747
Call Park: #, 6
Call Retrieve: *, 6
Set Time: 728
Background Music: 725
Manual Day/Night: 718
Page: 7011
Call pick up direct: *,* + extension
Call pick up all: * #
External/Internal Page: *1
Ring volume: 729
Display name: 700
Ring tones: 720
E911 Alarm shutoff: 786 - press the exit button to clear the data on the screen
Set Relocation: Speaker #,* 84 - Pass code is 0000, enter location - press speaker
Message light cancel: 773
Language Select: 678:01
Voice/Tone: 723 (change back 721)

500 Tenth St. NE Suite 200


West Fargo, ND 58078
701-234-9066
Support @midwestfargo.com

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