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Essential Communication Skills: Module 2 Assignment

The document provides instructions for completing an assignment on essential communication skills divided into three sections - verbal communication, effective questions, and body language. Section A contains questions about defining verbal communication, benefits over other forms of communication, and what PICTURE stands for. Section B contains two tasks - classifying questions and completing a passage using specified words. Section C asks questions about defining body language, the meaning of eyes being windows to the soul, importance of body language, and how it can provide feedback.

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Padarthy Sumanth
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46 views2 pages

Essential Communication Skills: Module 2 Assignment

The document provides instructions for completing an assignment on essential communication skills divided into three sections - verbal communication, effective questions, and body language. Section A contains questions about defining verbal communication, benefits over other forms of communication, and what PICTURE stands for. Section B contains two tasks - classifying questions and completing a passage using specified words. Section C asks questions about defining body language, the meaning of eyes being windows to the soul, importance of body language, and how it can provide feedback.

Uploaded by

Padarthy Sumanth
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
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Module 2 Assignment

Essential Communication Skills

Instructions
This assignment consists of three sections:
Section A: Verbal Communication – 3 short answer questions
Section B: Effective Questions – 2 Tasks
Section C: Body Language - 4 short answer questions
Please complete each section by answering the questions in your own words.

Section A: Verbal Communication

Answer the following questions.


1. How would you define verbal communication?
<write answer here>

2. What are some benefits of choosing verbal communication over another form of
communication?
<write answer here>

3. What does PICTURE stand for? Describe what four of these elements mean.
<write answer here>

Section B: Effective Questions

Task 1 – Question Classification


Classify the questions below into the correct question categories:
(Closed, Open-Ended, Leading or Reflective)

1. How was your day at work? <write category here>


2. Isn’t it lovely weather this afternoon? <write category here>
3. What do we think should we buy Mom for her birthday? <write category here>
4. Who is invited for the party this evening? <write category here>
5. What’s the time? <write category here>
6. Do you want some rice? <write category here>
7. How much is that t-shirt? <write category here>
8. This picture looks so fake, doesn’t it? <write category here>
9. Don’t you find these potatoes too salty? <write category here>
10. What’s your favourite book and why? <write category here>
11. What was the party like of Friday night? <write category here>

Business Communication Skills Training © Internshala Trainings | Tripta Singh


Task 2 – Complete the Passage
Complete the passage below using any of the following words:
Closed, Elaborate, Vague, Direct, Single, Multiple, Better, Force, Leading,

Reflective, Open-ended, Response, Think, Conversation, Encourage, Clarify______________


questions are usually ___________ and straightforward. They often lead to short or
__________ word answers. In comparison, open-ended questions help you to get to know a
person ___________ because they ____________ conversation. Leading and _____________
questions are types of ____________ questions. _____________ questions indicate the desired
____________, while reflective questions _________________ the responder to __________
and _____________.

Section C: Body Language

Answer the following questions.


1. What is body language and what does it include?
<write answer here>

2. What does the expression “the eyes are the windows to the soul” mean?
<write answer here>

3. Why is body language so important?


<write answer here>

4. How can body language be used as a feedback mechanism?


<write answer here>

Business Communication Skills Training © Internshala Trainings | Tripta Singh

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