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Research Paper

The document discusses whether Black Friday sales are effective for retailers. It provides background on the origins of Black Friday in the US and how it has since spread globally. Several key points are made: - Black Friday was traditionally the day retailers went "from red to black" financially, making a profit. Retailers offer big discounts to draw customers. - Sales on Black Friday now account for about 30% of many retailers' annual turnover. Retailers use various strategies like extended hours, online deals, and ads to attract more customers. - A survey found over half of respondents were considering purchases on Black Friday, but awareness is still growing in some global markets like India. Most people are learning about the

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0% found this document useful (0 votes)
101 views10 pages

Research Paper

The document discusses whether Black Friday sales are effective for retailers. It provides background on the origins of Black Friday in the US and how it has since spread globally. Several key points are made: - Black Friday was traditionally the day retailers went "from red to black" financially, making a profit. Retailers offer big discounts to draw customers. - Sales on Black Friday now account for about 30% of many retailers' annual turnover. Retailers use various strategies like extended hours, online deals, and ads to attract more customers. - A survey found over half of respondents were considering purchases on Black Friday, but awareness is still growing in some global markets like India. Most people are learning about the

Uploaded by

Aleeza Anjum
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
You are on page 1/ 10

USING BLACK FRIDAY DRIVE

SALES: IS IT EFFECTIVE?

UZAIR AHSAN
20-CS-17
0342 5736132
Introduction
In USA the day after Thanksgiving holiday is the most busiest day of the year
for shoppers and retailors. This day is termed as Black Friday. The Black Friday
refers to the special day of the year where the retailors hope to go from being
In “red” (i.e. losing money) to being in the “black” (i.e. making money).
On this day the retailors make maximum sales by offering discounts on the
products keeping the profit ratios minimum. Generally black Friday was
celebrated to mark the start of the Christmas season. It is considered as the
best day for buying that accounts for half-hour of the annual turnover of retail
stores and in some products like jewelry this proportion reaches four-
hundredth. (Loya et al., 2021)
The black Friday was first launched in 1952 in United States and now it has
become the most demanded shopping event not only in US but also in other
markets of countries like UK, Canada and more recently, in South Africa as of
November 2016. It is associated with increase in sales as the term “black” is
referring to signaling a business turning profit. Black Friday generally take place
on last Friday of November in US but in other regions it’s on a public holiday
yet it increases interest and participation in shopping driving more sales as
compared to other days.(Zulu, 2019)
According to Thomas and Peters(2011), this behavior of consumer certifies
black Friday to be a celebrated utilization ritual where ritual is defined as “a
type of expressive, symbolic activity constructed of multiple behaviors that
occur in a fixed, episodic sequence, and that tend to be repeated over time”
(Saura et al., 2019).

The black Friday has become a global opportunity for companies and
marketing agencies to increase sales. The recent studies claimed to
understand the behavior of consumer analyzing user-generated content (UGC)
through social media platforms.(Saura et al., 2019). According to Statista, in 2008,
$534 millions were spent on Black Friday. Then in 2013, the people of US have
spent more almost $50 billion and over 92 million people visited brick and
mortar store.(Tsiotsou, 2017). Black Friday has become a traditional day with the
highest sales volume accounting to 30% of the annual turnover of retail stores.
As this day is making the maximum sales, the retailors increases their
inventories and hires extra employees, change layout of the stores and offer
new promotions. Many marketing strategies are adopted to attract customers
to do maximum sales. Retailors open stores early morning for shoppers and
some open all night so that they become the first to sale. These factors drive
more customers. Advertisement campaigns are run by the retailors to attract
more customers. “door buster” and “early bird” sales are provided by some
businesses to attract more customers to visit their stores. The large businesses
provide online offers in advance to grab customers attention to their stores by
running advertisements and providing coupons so that the customer made a
plan before visiting the store. These tactics help in increasing sales and product
promotion. (Tsiotsou, 2017)
Black Friday can also be said as an extension of Thanksgiving day. Formally the
black Friday is not a recognized holiday as many of the customers take day-off
to work and prefer to do shopping that day. As the nature of the black day is
like a holiday, people celebrate it as a ritual celebration. Retailors plan
marketing strategies, offer different discounts and deals and make customers
to visit their stores because black Friday is recognized as a significant shopping
event for customers. The deals and discounts made sales go high in that day.

Literature Review
Thanksgiving and Black Friday are usually considered as most active shopping
days for stores in United States. However, the footfalls of customers have
decreased considering E-business. In 2018 separated arrangements headed off
to some place close to 9 percent from 2017. Likewise, the quantity of
individuals visiting stores in 2017 was 4 percent lower than in 2016. The term
Black Friday is known to clients and retailers in the USA as both the day after
the Thanksgiving event and as one of the most active shopping days of the
year.(In America, Thanksgiving happens each year on the third Thursday in
November.)(Nawaz & Khan, 2015) As retailers are stressed over the way that
buyers shop on various channels, an examine inclinations during the zenith
Christmas shopping season might give information into multichannel shopping
conduct. Christmas shopping can be a double sided deal for customers. It will
in general be a fun and liking experience while looking for endowments that
will fulfill the recipients. In any case, Christmas shopping can moreover be
bothersome when clients endeavor to sort out what to spend, the sum to
spend, and who to spend it on. Retailers expect a flag year during the year-end
Christmas shopping season. In spite of the way that the name Black Friday was
first organized to show traffic and blockage at stores following Thanks-giving
(Apfelbaum, 1966), it is as of now indistinguishable from the day that retailers
redirect their books from the red ink of setbacks to the dim ink of advantages.
(Simpson et al., 2011)

Research Methodology:
To assemble the comprehension of individuals towards Black Friday
deals/Cyber Monday deals, an internet based review research approach was
utilized. It had not many essential inquiries on the way in which individuals
would connect with the publicity of progressing pattern embraced as of late in
India about the Black Friday/Cyber Monday. The poll was partaken in a few
online media stages between 22nd Jan, 2021 to 26th Jan, 2020. Around 280
reactions were recorded to lead the last investigation further. No monetary
compensations or coupons were given for taking an interest in the review and
just a concise portrayal of its motivation was given.
The poll comprised of fundamentally 3 significant parts. The first including
buyers information and mentality in regards to Black Friday Sales. Besides, it
was concerning what things or items would they like and the estimated
consumption towards the Sale. Last part contained future buy aims on
impending Black Friday/Cyber Monday Sales. A last information investigation
report was made in view of the reaction got from the poll.

Data Analysis
From the pie diagram above we can plainly say
that 80.4 % individuals in India have caught wind of the day after Thanksgiving
deal, though 13.6% individuals don't know about it, while the rest are in
situation about their mindfulness for the shopping extravaganza following
thanksgiving / the online Christmas sales extravaganza deal.

The pie graph shows the considering abilities individuals, the diagram
obviously shows that 52.5% individuals have thought purchasing items from
the shopping extravaganza following Thanksgiving/the Monday following
Thanksgiving deal. then again, 32.5% have no arrangement to purchase any
item from this deal and 15% individuals are as yet befuddled to purchase from
the shopping extravaganza following Thanksgiving/the online Christmas sales
extravaganza deals.
The pie diagram shows the inclination of individuals climate they need to
purchase items on the web or they like to stroll into the stores to get them. as
per the numeric figures in the pie diagram 20.7% individuals like to purchase
online items and then again 14.3% individuals offer inclination to purchase
items from store. Yet, here we see that a gigantic mass of individuals of about
65% favour purchasing items online just as from the stores.

With regards to deals, numerous individuals plan their spending plan.


According to the report got 19.3% individuals like to purchase beneath the cost
of 1000 Rs, 31.4% favour purchasing in the scope of 1000-2000Rs, 20%
individuals couldn't imagine anything better than to spend in the scope of
2000-3000Rs, 11.1% individuals would spend around 4000Rs though the excess
18.2% individuals would spend above 4000Rs in the day after Thanksgiving/the
online Christmas sales extravaganza deals.

There are various courses through which people came to contemplate the day
in the wake of Thanksgiving/the Monday following Thanksgiving bargains,
these various mediums are paper, sends, coming up, visiting objections, online
media and colleagues. From the diagram we can see that 76.4% people have
the information about these arrangements through electronic media, this
shows that web-based media is useful and feasible stage to order customer
notice for arrangements and advance it.

The information about the Black Friday deals was gained from online stages
and exhaustive individuals. The biggest shopping day of the year deals for 2021
in India will occur on 26 November 2021. The biggest shopping day of the year
deals is for the most part celebrated on fourth Thursday of November in the
United states.

Attitude and Buying Behaviour:


Buyer disposition basically suggests the vibe of favourableness or
unfavourableness that an individual has towards something specific. A
purchaser with elevating mindset is more disposed to buy a particular thing
Consumer attitude incorporates conviction, feeling towards buying a particular
article.(Journal of Consumer Culture RESEARCH ARTICLE Shopping with
Violence: Black Friday Sales in the British Context, 2014)
Buyers have specific tendency towards explicit brands thing and in our
assessment, we are pondering the day subsequent to Thanksgiving bargains,
the knowledge of these arrangements among Indians isn't a great deal and
thusly they haven't developed a tendency towards this deal. Buyer attitude is
about buyer feelings and their objectives which they make through their
ecological variables.(Banthia et al., 2019)
In our investigation, the buyer mindset was considered for the day in the wake
of Thanksgiving bargains, the data purchaser had about the shopping spectacle
following Thanksgiving bargains, what attitude they had, were they really
roused by the deals. The assessment was unequivocally coordinated for people
in India, as in India people had more arrangements decisions, for instance, Big
billion arrangements, amazon bargains, Myntra deals and nykaa deals. These
are a piece of the choices available for people in India and unlike Black Friday
bargains these arrangements happen frequently and is notable among the
Indians.(Swilley & Goldsmith, 2013)
As shown by the assessment coordinated simply 32.5% had rage about these
the shopping spectacle following Thanksgiving bargains which shows that
people In India have very little motivational demeanor towards this
arrangement and their buying conduct is on a pessimistic side and
consequently, they like to not tolerating from here. In the response we arrived
were a couple of purchasers were even careful with regards to these
arrangements.(Morgan et al., 2018)

SCOPE IN FUTURE:
The web today is growing significantly, the CORONAVIRUS pandemic has
welcomed more people on the web-based stages and people have now begun
contributing energy online more. This will in future bring care among people
about the shopping event following Thanksgiving deals as web advancing is the
new run of the mill and this will construct business for the monetary trained
professional and the customers can see the value in restricted things, this will
make a commonly beneficial plan for the merchants similarly as the
purchasers.
The day subsequent to Thanksgiving deals isn't so standard in India yet is
slowly securing thought and is attracting customers, remarkable markdown
and other displaying technique and extraordinary methodology will grab
customers toward this deal.
With regards to deals, numerous individuals plan their spending plan.
According to the report got 19.3% individuals like to purchase beneath the cost
of 1000 Rs, 31.4% favour purchasing in the scope of 1000-2000Rs, 20%
individuals couldn't imagine anything better than to spend in the scope of
2000-3000Rs, 11.1% individuals would spend around 4000Rs though the excess
18.2% individuals would spend above 4000Rs in the day after Thanksgiving/the
online Christmas sales extravaganza deals.
According to the outline report drove, it has gone, taking everything into
account that BLACK FRIDAY SALES/CYBER MONDAY had procured a
deliberately high rise advancement adroit, in the Indian Shoppers Market
appearing differently in relation to the past statics. We can see a suitable
advancement speed of 52.5% in the clients have pushed toward buying on
such arrangements.
Appearing differently in relation to it revaluate reach from US deals
incorporation, Indian clients don't give need and tendency to such
arrangements. Indian clients have recently had abundance pool of decisions
like Amazon Great Indian Festival bargain, Flipkart Big Billion Day Sale, Nykaa
deal, Myntra's End of Reason Sale, Amazon Summer Sale and much more
adding to it. The most highlighting clarification for this is for Indians to shop as
shown by their tendencies, dispositions, occasions and festivities. Adding to
the way that Black Friday Sales/Cyber Monday Sales appears just a single time
in a year and the rest Indian arrangements continue all through with examples
and festivities, it gives a huge trouble for it to help in Indian Market.
While 13.6% of the general population isn't yet aware of any such Sales, there
is high need of such activities and headways to occur in more broad spectra to
give it an affirmation defended, in spite of all the difficulty's advancement
across the globe. In any case of current winning circumstances with Covid-19,
this assessment set up that people entirely prefer to branch out and shop than
to stick just basically. This will construct pay focal points for both on the web,
retailers similarly as low degree business visionaries separated.
As we have gone to the way that countless buyers has had some significant
awareness of such arrangements and activities through Social Media organizes,
this can be upheld with much more frameworks and restricted time works out.

References
Banthia, S., Joshi, S., & Darda, P. (2019). Effect of Online Marketing on Black Friday Sales
in India. 6(6), 730–734.
Journal of Consumer Culture RESEARCH ARTICLE Shopping with violence: Black Friday
sales in the British context. (2014).
Loya, N., Nipane, S., Dakua, T., & Sharma, V. (2021). Black Friday sale - An effective
analytical study to understand it ’ s impact. 1, 1078–1084.
Morgan, N. A., Whitler, K. A., Feng, H., Chari, S., Morgan, N. A., & Whitler, K. A. (2018).
Research in marketing strategy. 2010.
Nawaz, N., & Khan, O. (2015). BLACK FRIDAY AND CONSUMER MISBEHAVIOR : A
QUALITATIVE ANALYSIS OF PAKISTAN ’ S BLACK. November.
Saura, J. R., Reyes-Menendez, A., & Palos-Sanchez, P. (2019). Are black friday deals worth
it? Mining twitter users’ sentiment and behavior response. Journal of Open Innovation:
Technology, Market, and Complexity, 5(3). https://doi.org/10.3390/joitmc5030058
Simpson, L., Taylor, L., Rourke, K. O., & Shaw, K. (2011). An Analysis of Consumer
Behavior on Black Friday. July.
Swilley, E., & Goldsmith, R. E. (2013). Black Friday and Cyber Monday : Understanding
consumer intentions on two major shopping days. 20(1), 43–50.
https://doi.org/10.1016/j.jretconser.2012.10.003
Tsiotsou, R. H. (2017). “Black Friday”: Attitudes, Behavior and Intentions of Greek
Consumers. June, 11–17. https://doi.org/10.1007/978-3-319-59701-0_2
Zulu, N. (2019). Factors influencing lack of middle class consumer participation in luxury
purchases on Black Friday. November.

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