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Communication Barrier 1.define Communication Barrier

Communication barriers are anything that prevents the effective exchange of ideas between parties. There are several types of barriers, including language barriers when parties do not understand each other, psychological barriers due to mental health issues or emotional maturity, physical barriers caused by distance or noisy environments, attitudinal barriers from differing values or perceptions, and cultural barriers from varying cultural beliefs. To overcome these barriers, organizations should implement clear communication policies, promote feedback, restructure to reduce hierarchy, provide training to improve skills, orient new employees, use informal channels, select the proper media, and conduct communication audits over time.

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Ashikur Rahman
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118 views3 pages

Communication Barrier 1.define Communication Barrier

Communication barriers are anything that prevents the effective exchange of ideas between parties. There are several types of barriers, including language barriers when parties do not understand each other, psychological barriers due to mental health issues or emotional maturity, physical barriers caused by distance or noisy environments, attitudinal barriers from differing values or perceptions, and cultural barriers from varying cultural beliefs. To overcome these barriers, organizations should implement clear communication policies, promote feedback, restructure to reduce hierarchy, provide training to improve skills, orient new employees, use informal channels, select the proper media, and conduct communication audits over time.

Uploaded by

Ashikur Rahman
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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CHAPTER:5

COMMUNICATION BARRIER
1.Define Communication Barrier.
Communication barriers can be defined as the aspects or conditions that interfere with effective
exchange of ideas or thoughts.
A communication barrier is anything that prevents us from receiving and understanding the
messages others use to convey their information, ideas and thoughts. They can interfere with or
block the message you are trying to send.
2.Types of Communication Barrier.

Language Barriers
Language is one of the main barriers to the communication barrier. It is important that all
persons involved in the communication process should clearly understand the language used.
Language barriers arise when people are not able to understand the language used in
communication as different people have different linguistic skills.

Sometimes these barriers arise during encoding and decoding of the message into words. Use of
inappropriate words, different interpretations and faulty translations during the encoding-
decoding process leads to miscommunication among persons.

Psychological Barriers
The psychological and emotional factors of persons affect the communication process. It is
essential that both sender and receiver should be mentally fit and of sound mind while
communicating with each other.

Speech disorders, depression, phobia, emotional IQ of persons are very difficult to manage and
will affect the ease of communication process. It is important that a person communicating with
each other should be emotionally mature.

Physical Barrier
Physical barriers arise due to noises, faulty equipment, closed doors, closed cabins while
communication process. Geographical distance between the sender and receiver in the
communication process creates a physical barrier.

Communication is easy when the distance between them is shorter as more channels are
available. Modern technology and appropriate communication channels can help to avoid these
barriers.

Attitudinal Barrier
Attitudinal barriers are values, attitudes, perceptions and attitudes of people that affect the
communication. Problems with organisation staff, poor management, resistance to change and
lack of motivation among the people are factors which affect communication effectiveness.
Sender and receiver personal factors become barriers to communicating. Superior may think that
his authority might be adversely affected by particular communication and therefore he might
suppress such communication. Superiors will not ask for their subordinates advice they don’t
have confidence in their competency.

Cultural Barrier
People with different cultures and regions have different beliefs, values, beliefs and perceptions
as per their cultures. Different cultures have different meaning for society basic values like
dressing, religion, drink, food and general behaviour.

Therefore, it is quite important to take these cultural indifferences into account while
communicating with each other. To overcome the barriers to communication arising due to
culture, empathy is important. Empathy is simply sensing people’s feelings and attitude to
understand their cultural beliefs.

Environmental Barrier
Environmental barriers include certain environmental factors that affect the effectiveness of
communication. Only peoples are not responsible for barriers to communication. Many
environmental factors like situation or physical setting where communication takes place may
lead to blocking of messages in the communication process.

It should ensure that an environment where communication is taking place should be


comfortable and secure. It should not distract the communicators. Communicators should feel
safe and be happy in the environment while listening and giving their suggestion.

3.How to overcome barriers to communication ?


Overcome communication barriers are essential to ensure effective communication. Although it
is not possible to eliminate all the barriers, they can be minimized to a great extent. The
following guidelines are offered in this regard:
1. Clear organizational policy: Organization should have adequate, clear and explicit
communication policies. Such policies will reduce confusion and promote the flow of
communication.
2. Provision for feedback: In order to make communicate effectively, managers should actively
seek feedback from subordinates. Feedback reduces the chance of misunderstanding and
disparity between the messages sends and received.
3. Reorganization: In order to create a favorable communication climate, complex organization
structure should be reorganized. Reorganization may involve reducing authority layers and
establishing clear authority and responsibility relationship.
4. Management development: For improving communication skills, management development
is necessary. This development is possible through delegation of authority, decentralization,
arranging seminars and workshops, providing training on computers and other electronic means
of communication.
5. Orientation: Orientation refers to introducing the newly appointed employees with the
company mission, goals, policies, rules and regulations, procedures etc. this can greatly enhance
the effectiveness of communication in the organization.
6. Promoting informal relationship: Informal relationships can play a vital role in promoting
communication. Hence, management should use informal communication channel along with the
formal channels.
7. Selecting proper media: Effectiveness of communication largely depends on the
appropriateness of media. Therefore, media should be selected considering some factors such as
importance of message, communication environment, knowledge of the receiver etc.
8. Communication training: To make the employees efficient communicator, organizations
can arrange various training programs for them.
9. Reducing information overload: Communication system becomes defective if more
information flows at a time than is necessity. To resolve this problem, only necessary
information should be conveyed. Moreover, separate messages should be communicated after
certain intervals.
10. Communication audit: According to Howard H. Greenbaum, one way to improve
communication in organization is to conduct a communication audit. Communication audit
means examining and evaluating communication networks, communication functions and
communication principle. If a communication audit is undertaken after certain intervals,
communication will obviously improve

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