QA/QC

PLAN
FOR
MAJOR CONSTRUCTION&DECORATION
 TABLE OF CONTENTS

I. QUALITY MANAGEMENT SYSTEM

II. QUALITY ASSURANCE PLAN

1. PLAN OBEJECTI VES

2. QUALI TY CONTROL PROGRAM

3. QUALI TY CONTROL PERSONNEL AUTHORI TY

4. RESPONSI BI LI TY OF THE QC PERSONNEL

5. QC MEETI NGS

6. I NTERFACI NG WI TH OTHER COMPANY DEPARTMENTS

7. M ATERI AS & SUB-CONTRACTOR APPROVAL

8. CONTROLLI NG OF SHOP DRAWI NG & M ATERI AL SUBMI TTALS

9. FI ELD & OFF SI TE QUALI TY CONTROL PROGRAM

10. OFF-SI TE QUALI TY CONTROL PLAN

11. QUALI TY CONTROL PLAN

III. ORGANI ZATIONAL CHART

IV. NON - CONFORMANCE REPORT FORM

V. M ATERI AL SUBMI TTAL FORM

VI. REQUEST FOR MATERIAL INSPECTI ON FORM

VII. REQUEST FOR INSTALLATION I NSPECTI ON FORM

VIII. QUALITY CONTROL INSPECTION REQUEST FORMS

IX. CHECK LIST

 I.
QUALITY MANAGEMENT
SYSTEM (QMS)
1. Purpose

The purpose of this procedure is to highlight the processes needed for the quality
management system for continual improvement.

2. Scope

This International Standard specifies requirements for a quality management system where an
organization
a) needs to demonstrate its ability to consistently provide product that meets customer
and applicable statutory and regulatory requirements, and
b) aims to enhance customer satisfaction through the effective application of the system,
including processes for continual improvement of the system and the assurance of
conformity to customer and applicable statutory and regulatory requirements.

3. References

U.B.C. & ASTM

4. Abbreviations & Definition of Terms

Top Management – Managing Director, Operation Director

Product – The end item result of meeting all contract terms

and conditions.

5. Responsibilities

Top management shall provide evidence of its commitment to the development and
implementation of the quality management system and continually improving its effectiveness
by
a) communicating to the organization the importance of meeting customer as well as
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statutory and regulatory requirements,
b) establishing the quality policy,
c) ensuring that quality objectives are established,
d) conducting management reviews, and
e) ensuring the availability of resources.

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Management representative
Top management shall appoint a member of the organization's management who, irrespective
of other responsibilities, shall have responsibility and authority that includes
a) ensuring that processes needed for the quality management system are
established, implemented and maintained,
b) reporting to top management on the performance of the quality management system
and any need for improvement, and
c) ensuring the promotion of awareness of customer requirements throughout
the organization.

6. Procedure
The benefits of a QMS

A fully documented QMS will ensure that two important requirements are met:
• The customers’ requirements – confidence in the ability of the organization to deliver the
desired product and service consistently meeting their needs and expectations.
• The organization’s requirements – both internally and externally, and at an optimum cost
with efficient use of the available resources – materials, human, technology and information.
These requirements can only be truly met if objective evidence is provided, in the form of
information and data, to support the system activities, from the ultimate supplier to the
ultimate customer.
A QMS enables an organization to achieve the goals and objectives set out in its policy and
strategy. It provides consistency and satisfaction in terms of methods, materials, equipment,
etc, and interacts with all activities of the organization, beginning with the identification of
customer requirements and ending with their satisfaction, at every transaction interface.
Management systems are needed in all areas of activity, whether large or small businesses,
manufacturing, service or public sector. A good QMS will:
• Set direction and meet UBC & ASTM
• Improve process control
• Reduce wastage
• Lower costs
• Increase market share
• Facilitate training
• Involve staff
• Raise morale
The major clauses and sub‐clause are:
• Scope
• Normative reference
• Terms and definitions
• Quality management
system Generalrequirements
Documentation requirements

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Management responsibility
Managementcommitment
Customer focus
Quality policy
Planning
Responsibility, authority and communication
Managementreview
• Resource management
Provision of resources
Human resources
Infrastructure
Work environment
Product realization
Planning of product
realization Customer‐
relatedprocesses Design
and/or development
Purchasing
Production and service operations
Control of measuring and monitoring devices
• Measurement, analysis and improvement
General
Planning
Monitoring and measurement
Control of non‐conforming product
Analysis of data
Improvement
Setting up a QMS
As illustrated in the Process section, for organizations to function effectively, they have to
identify and manage numerous interlinked, cross‐functional processes; always ensuring
customer satisfaction is the target that is achieved. The schematic illustrates this concept:
The adoption of a QMS needs to be a strategic decision of an organization, and is influenced by
varying needs, objectives, the products/services provided, the processes employed and the size
and structure of the organization. A QMS must ensure that the products/services conform to
customer needs and expectations, and the objectives of the organization. Issues to be
considered when setting up a QMS includes its:
• Design
• Build
• Control
• Deployment
• Measurement
• Review
• Improvement
Taking each of these in turn:
Inhouse Design and build includes the structure of the quality management system, the
process and its implementation. It’s design must be led by senior managers to suit the needs of
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the organization, and this is ideally done using a framework to lead the thinking. Design of the
QMS should come from determining the organization’s core processes and well‐defined goals
and strategies, and be linked to the needs of one or more stakeholders.
The process for designing and building the QMS must also be clear, with the quality function
playing a key role, but involvement and buy‐in to the system must also come from all other
functions.
Deployment and implementation is best achieved using process packages, where each core
process is broken down into sub‐processes, and described by a combination of documentation,
education, training, tools, systems and metrics. Electronic deployment via Intranets is
increasingly being used.
Control of the QMS will depend on the size and complexity of the organization. ISO is a site‐
based system, and local audits and reviews are essential even if these are supplemented by
central reviews.
Local control, where possible, is effective, and good practice is found where key stakeholders
are documented within the process and where the process owner is allowed to control all of
the process.
Ideally, process owners/operators are involved in writing procedures.
Measurement is carried out to determine the effectiveness and efficiency of each process
towards attaining its objectives. It should include the contribution of the QMS to the
organization’s goals; this could be achieved by measuring the following:
• Policy definition completeness
• Coverage of business
• Reflection of policies
• Deployment
• Usage
• Whether staff find the QMS helpful in their work
• Speed of change of the QMS
• Relevance of QMS architecture to the job in hand

A form of scorecard deployed through the organization down to individual objective level can
be employed, and the setting of targets at all levels is vital.
Review of the effectiveness, efficiency and capability of a QMS is vital, and the outcome of
these reviews should be communicated to all employees. Reviewing and monitoring should be
conducted whether or not improvement activities have achieved their expected outcomes.
Improvement should follow as a result of the review process, with the aim of seeking internal
best practice. It is part of the overall improvement activities and an integral part of managing
change within the organization.
• Customer focus
• Leadership
• Involving people
• Process approach
• Systems approach
• Continual improvement

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• Factual decision making
• Mutually beneficial supplier relationships
Taking each one in turn, they are explained more fully as:
An effective QMS must ensure that the organization has a strong Customer Focus. Customer
needs and expectations must be determined and converted into product requirements.
Top management has to demonstrate Leadership. Providing unity of purpose through an
appropriate quality policy, ensuring that measurable objectives are established, and
demonstrating that they are fully committed to developing, sustaining and improving the QMS.
Managers must ensure that there is Involvement of People at all levels in the organization.
This includes ensuring that there is an awareness of the importance of meeting customer
requirements and responsibilities in doing this, and people are competent, on the basis of
appropriate training and experience.
An effective QMS must be a strategic tool designed to deliver business objectives, and must
have, at its core, a Process Approach, with each process transforming one or more inputs to
create an output of value to the customer. The key business processes may be supported by
procedures and work instructions in those cases where it is judged necessary to rigidly define
what rules are to be followed when undertaking a task. Most organizations will have core
business processes that define those activities that directly add value to the product or service
for the external customer, and supporting processes that are required to maintain the
effectiveness of the core processes.
The understanding of the many interrelationships between these processes demands that a
Systems Approach to management is adopted. The processes must be thoroughly understood
and managed so that the most efficient use is made of available resources, to ensure that the
needs of all the stakeholders –customers, employees, shareholders and the community ‐ are
met.
Reviews and Assessments
A good QMS will not function or improve without adequate review and assessment.
Review and Assessment are carried out to ensure that actual methods are adhering to the
documented procedures, whilst system reviews should be carried out systematically, to ensure
the system achieves the required effect.
There should be a schedule for carrying out reviews, with different activities possibly requiring
different frequencies.

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7. Flow Chart

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 II.
QUALITY ASSURANCE
/ QUALITYCONTROL
PLAN
 QUALITY ASSURANCE PLAN

1. Plan Objectives

This Quality Assurance Plan is applicable to all the works to be performed in the
Project. The program involves the strict adherence and implementation in
compliance with the specification for all construction activities, which comprises
of the following but not limited to:

1. Field and off-site inspections (material & executed work);

2. Field and off-site testing (material & executed works);
3. Daily monitoring & inspection of field construction works;
4. Controlling of shop drawing and material submittal production;
5. Documentation and record quality control filling system;
6. Preparation of as-built drawing/O & M manuals by the end of the
project;
7. Internal Quality audits.
8. Reporting to Client.

2. Quality Control Organization

2.1 The QC department will operate as a separate and independent section

within the Project, report directly to the Project Manager its duty being to
ensure conformance to applicable standards, specification and drawing
with respect to materials, workmanship, construction, finish & functional
performance, providing a state that assures the end product complies with
specification.

2.2 TD may assign direct employees or sub-contractor employees for certain

type of work but in all cases, all employees whether direct or sub-
contractor will work under the control of the Q.C. organization.

3. Quality Control Personnel Authority

3.1 QC Personnel may at any time stop any work-in-progress not fully
complying with the contract requirements. In stopping any sub- contract
work, a notice stating the reasons for rejecting will be issued. Work will
not proceed until these unsatisfactory conditions have been rectified /
corrected.

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3.2 Full authority on behalf of TD to implement all aspect of the QC program
including authority to reject non-complying work and order removal is
vested to the Quality Control Personnel.

3.3 Any deficiency will be corrected and the QC Manager shall be notified
accordingly, before concealment of such work.

3.4 QC Personnel is authorized within his assigned areas of responsibility to

approve/accept work that complies with the specification in coordination
with CLIENT Representative.

4. Responsibility of the QC Manager

4.1 QC Manager

a. Coordinate with Client regarding quality matters.

b. Ensure all materials/equipment’s received on site is inspected for

compliance in accordance with Material vendor Approval request
(MVAR) approvals and are proper stored

c. Ensure that all testing is performed as required under the technical

provisions of the contract specifications.

d. Maintain records of QC activities and make these records available

at any time to Client’s authorized representatives.

e. Enforce “Hold-Points”

f. Deal directly with field supervisors to correct identified

deficiencies and notify the QC inspector prior to concealment of
corrected work.

4.2 QC Inspector

a. To assist the QC Manager in all QC activities.

b. To maintain filing & records system of all QC activities.

c. Conduct field and off-site inspection and testing as per

specification and drawing.

d. Conduct hold point release inspections.

e. Ensure that all materials delivered on site are as per approved
documents & standards.

f. Conduct testing and commissioning inspection.

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 5. QC Meetings

Each day, every member of the QC team will meet with the QC Manager, topic is
to discuss progress and/or information. At the end of each day’s work, each QC
Inspector will submit a daily report.
A bi-weekly QC meeting will be held which will enable the week’s
progress/problems to be discusses and also formulate the Weekly QC Report to
the Client.

6. Interfacing with other Company Departments

6.1 While the QC Section is a separate entity within TD it may, from time to
time require the temporary assistance of specialists. The QC Manger is
authorized to call upon anyone in TD Construction Team, to assist in
the review of technically complex problems or for the resolution of certain
problem, which may occur during construction.

6.2 Daily contact with the Construction Manager and site supervisors will be
maintained to encourage the reduction and eventual elimination of site
problems while still ensuring contract schedules and programs are
maintained.

7. Materials and Sub-Contractor Approvals

7.1 The QC section will be responsible for evaluating all materials and goods
specifications and approval prior to ordering thus determining their
compliance with the Contract Specification prior to delivery on site. With
QC visits to manufacturing plants and ocular inspection of site deliveries,
it is assured that a material being used complies with the specifications. A
Specification Comparison sheet shall be submitted from Client for
approval prior to initiating procurement activities.

7.2 Sub-Contractors will be evaluated by the QC Section to assure TD that they

are capable of providing the required materials, workmanship installed in
manner acceptable to the client and within the contract Specification
requirements. Pre-qualification data of Sub-Contractors’ senior site
personnel will be reviewed and get approval from Client.

8. Controlling of Shop Drawing & Material Submittals

8.1 The QC section will be aware of shop drawings and shall ensure that
all component parts meet with Contract Specifications and Drawings,
as received from the Client for construction.

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 8.2 QC material Engineer will be responsible for reviewing all material
submittals in compliance with Contract Specifications and Drawings.

8.3 TD will be responsible for establishing and implementing a materials

control program that describes control for procurement receipt and
storage of materials, equipment, component parts, etc.

8.4 The Quality Control section will be responsible for reviewing all
Purchase Orders, issued to the Project of permanent construction
materials and verifying that all necessary quality-related requirements
are incorporated on said requisitions will be verified as being placed
with Client-approved vendors.

8.5 The Quality Control section shall implement an inspection program,

visiting storage areas and warehouse on the construction site to ensure
proper storage and protection of materials.

8.6 The Quality Control section shall implement a schedule of off-site

inspections of approved manufacturers, to ensure products are made in
accordance with required specifications and drawings.

9. Field and Off-site Inspection (material & executed work)

9.1 Inspectors shall inspect all materials received on site and satisfy
themselves that these materials are acceptable as per Contract
Specifications and are comparable to the Purchase Order placed, handled,
stored and installed, in a manner not detrimental to the quality of the
products. Receiving inspection result shall be recorded. Material
Inspection Report to be filed up.

9.2 Inspectors shall be aware at all times of the progress of work on each
individual plot, and shall carry out all necessary duties including “Hold-
Point” imposition pending Client Inspection.

9.3 Inspectors shall prepare a request for inspection for the following day and
submit a copy to Client 24 hours prior to inspection time.

9.4 The QC section will be constantly aware of the stages of construction on

each plot and prior to the start of new phases, ensure that all materials
and/or equipment have been submitted and approved.

9.5 The QC section will be responsible for surveying manufacturer’s facilities.

And appropriate measures is to be applied and imposed throughout the
manufacturer’s process of receiving raw materials, storing raw materials,
producing the end product in a professional

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 and technical manner. Handling, storing and distributing these goods to
ensure quality articles are received on site.
The manufacturer will be expected to exhibit an internal QC system,
which precludes rejected materials and products being dispatched.

9.6 Definitions

(I) “Witness Points”: Important steps in Manufacturing and/or testing

whereby prior agreement, the supplier is obliged to advise Contractors
inspection personnel a reasonable time in advance of the operations as
that it may be witnessed by Client inspector. The supplier may proceed
with the work past the witness point if the inspector is not available at
the appointment. In the event the inspector cannot witness the first
occurrence of a particular operation, a subsequent occurrence shall be
witnessed at the opportunity.

(ii) “Hold Points”: Critical steps in manufacturing and/or testing hereby

contract document requirements, the supplier is obliged to advised
Contractor’s inspection personnel a reasonable time in advance of
the operation so that it may be witnessed by the inspector. The
supplier may not proceed the work beyond the hold point without
witness by the Contractor’s Client inspector.

10.00 Off-Site Quality Control Plan

10.10 Intention of Plan

The above plan, included as part of the Quality Control Program, is aimed
at ensuring that only high quality products are processed for incorporation
within contract works. Working closely with the procurement and
expediting manager. The Quality Control section will arrange any
necessary correction to a non-conformance item and coordinate all matters
related to Off-Site Quality Control.

10.11 Inspection and Testing of Procured Items

All procured items will be inspected and tested by QC section. If deemed

necessary an independent testing laboratory approved by Client will be
hired to do the testing. For the overseas inspection and testing of major
materials and equipment manufactured or procured off-site, TD will
arrange and request for assistance through the Client’s Representative.
At all times access for

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 inspection by the Client will be provided by arrangement with the relevant
Manufacturer/Supplier.

10.12 Quality Control Procurement Monitoring System

Materials and equipment to be procured from Suppliers and/or

Manufacturer’s both within and outside the EGYPT will be subject to an
Off-Site Inspection and Testing Plan for quality control monitoring. The
Suppliers and Manufacturer will be informed of the required procedures
contained in the plan to ensure a smooth, orderly and high quality end
result.

a) Award of Purchase Orders/Subcontracts

b) Supply and Procurement Documentation
c) Revisions/Changes and/or Substitute for Specified Items
Procedure;
d) Provisions of Samples, Calculations and test Certificates by
Supplier/Manufacturer;
e) Inspection and Testing Procedure for Major Items to be
procured;
f) Delivery and Handling of Procured Items;
g) Inspection of procured Items upon Receipt at Site.

10.13 Awards of Purchase Orders/Subcontracts

A. Considering the selection and evaluation of Suppliers /

Manufacturers, the following order of preference is to be
observed:

(i) Client Authorized Support Industries:

(ii) Saudi Arabian Companies; and

B. Whenever possible three Suppliers/Manufacturers are to be

invited submit quotations with selection based upon:

(i) Expertise;
(ii) Experience; and,
(iii) Manufacturing/Supplier capability.

C. Final selection of Supplier/Manufacturer is to be made after receipt

and evaluation of their respective quotation, to be based upon:
(i) Conformity with the Specification
(ii) Price;
(iii) Availability;
(iv) Quality; and,
(v) Performance.

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10.14 Supply and Procurement Documentation.

A system of proper documentation for procurement of material and

equipment is to be established to ensure adequate control of quality in
order that Suppliers/Manufacturers are aware of the Quality Control
testing and Inspection requirements of the client. Such are to contain
sufficient information on this matters and will make reference to any of the
following items:

a) Physical requirements: numbers, dimensions, tolerances, etc.

b) Finish - color, painting, etc.

c) Specification as per approved Submittal/Contract Document , with

Manufacturer/Supplier providing copy or copies of the appropriate
Code(s)/Standard(s);
d) Construction/Fabrication processes;

e) Suppliers/Manufacturers quality control procedures: provision of

material certificate, test results, etc. (
f) Manufacturer’s Drawings: (1) prints (1) reproducible to be submitted
to the Client prior to manufacture or construction for review with final
submissions of (2) prints and (1) reproducible.

g) Operations and Maintenance Manuals: (60) days before Site is offered

for acceptance, (1) hard copy is to be provided for review by client,
with a further (2) hard copies after approval and at least (30) days in
advance of initial start-up;

h) Samples to be submitted as required upon the request by the client.

i) Special Requirements: as listed in Contract Documents;

j) Witness and Hold Points;

k) Inspection reports;

l) Contractor’s Inspector: name, address, telephone, and telex numbers of

contractor or appointed overseas inspection agency, and/or in-
Kingdom or overseas.

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 m) Access for Inspection: provision of safe access at all reasonable times
Manufacturers/Suppliers for inspection and testing to be carried out on
their premises including right-to-access by client.

n) Delivery date and Route: To be confirmed by an

acknowledgment;

o) Acknowledgment: by Manufacturer to Confirm receipt of Procurement

Documents and that all requirements could be met.
Note that, two copies of the Purchase Order

10.15 Revisions/Changes, and/or Substitute for Specified

Items Procedure.

a) Proposal by the Manufacturer/Supplier for revisions/changes and/or

substitution to specified items must clearly indicate any delay in
completion delivery or change in performance and shall only be
incorporated after approval by the Contractor and Client.

b) Proposals by the Contractor and/or the Client for revisions/changes are

to be immediately acknowledge in writing by the
Manufacturer/Supplier with clear indication of any increase or
decrease in cost, delay in completion and delivery, and change in
performance.

b) Proposals are to be in the form of a letter and/or drawings: (2) copies

shall be sent to client with pricing and payment provisions deleted.

10.16 Provisions of Samples, Calculations and Test Certificates

by Suppliers/Manufacturers

a) Samples, calculations, and/or certificates shall be provided by the

Manufacturer/Supplier as requested for approval by the client.

b) Prior to approval by the client, materials represented by such samples,

calculations or certificates may not be manufactured and/or delivered
to the work site or incorporated into the works.

c) Test Certificate from Manufacturer/Suppliers are to be kept as soon as

available upon completion of tests, with copies forwarded to the client
for approval and (1) copy retained at the site.

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 d) Samples shall be forwarded to the client for approval with a covering
letter and documentation shall be provided with identifying marks
including Contract number, Specification details, Location, Duty and
Supplier. Submission to be done with enough time long lead items to
be submitted as early as possible to avoid delays in purchasing and
incorporation in the project.

10.17 Inspection and Testing Procedures for Major items to

be Procured

A. Inspection Reports

To cover in process and final assembly inspections of each major item,

inspection reports shall be prepared providing information required
thereon. These will also show date, inspector, type of observation results,
acceptability and action taken to correct deficiencies and documentation.

B. Definitions

(I) “Witness Points”: Important steps in Manufacturing and/or testing

whereby prior agreement, the supplier is obliged to advise Contractors
inspection personnel a reasonable time in advance of the operations as
that it may be witnessed by inspector. The supplier may proceed with
the work past the witness point if the inspector is not available at the
appointment. In the event the inspector cannot witness the first
occurrence of a particular operation, a subsequent occurrence shall be
witnessed at the opportunity.

(ii) “Hold Points”: Critical steps in manufacturing and/or testing hereby

contract document requirements, the supplier is obliged to advised
Contractor’s inspection personnel a reasonable time in advance of the
operation so that it may be witnessed by the inspector. The supplier
may not proceed the work beyond the hold point without witness by
the Contractor’s inspector, for extreme conditions presented by written
agreement from client.

10.18 Delivery, Handling & Storage of Procured Items.

A. Items to be procured will be delivered with responsibility for items in

transit shared between the Contractor and the Manufacturer in their
insurers. Notwithstanding this, the Contractor will require all
precautions to be taken to obviate delays, damage, deterioration and
loss in transit between the manufacturer premises and the delivery
point.

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 B. Care will be taken to ensure effective crating, packaging and labeling
with each crate, container or batch clearly marked with its contents,
the Contractor’s logo, and the Contract Number, in addition to the
usual matter covering embarkation and delivery data requirements.

C. Notice of damage and/or deterioration of items in transit or storage

shall immediately served on the manufacturer and his insurer at the
earliest possible time as long as they remain responsible for such
items, with emphasis given to early replacement should the items
prove to be unusable.

D. In case items are to be procured inside the kingdom, similar

precautions as prescribed above shall be taken.

E. Storage items will be carefully controlled as required per Contract

Specification and as referred to in this On-site Plan of this
Program.

10.19 Inspection of Procured Items upon Receipt at the Site

A. Upon receipt of purchase items at the site, they shall immediately be

checked for quantity and dimension and a visual inspection carried out
for finish and in conformity with the specification. The delivered
materials shall be checked against copies of the original procurement
documents and any discrepancy, breakage, loss or damage shall
immediately report to the Procurement and Expediting Manager.

B. Inspection shall be carried out by the responsible Store man with

assistance in cases of technical complexity by Quality Control
Technicians/Inspectors.

C. Access shall be provided to the client at all reasonable times to verify

deliveries.

D. Copies of inspection reports on produced items received at the site are

to be retained at the Contractor’s site office.

E. In the event of Non-compliance with the specified requirements, a

certificate of Non-compliance is to be issued to the Project Manager
by the Quality Control Engineer with inclusion of suggested remedial
action. Such Certificates will be incorporated within the Weekly
report on Quality Control presented to the client and will immediately
on preparation, be copied to the procurement and Expediting
Manager.

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11.1 QUALITY CONTROL PLAN FOR THE FOLLOWING

A. CONTROL OF DOCUMENTS

1. Whenever there is a change or revisions of documents such as procedures.

Instruction, the old documents will be removed from the file & discarded.
The new or revised documents will take the place of the old documents.
Old copies of the documents will be retrieved from the concerned
personnel & replaced by the revised documents. All concerned personnel
will be advised of the change and will be issued a copy of the new revised
document.

B. CONTROL OF DRAWINGS

1. Any changes in the drawing will be marked-up in the preliminary As

Built drawings. (As in technical query)

2. All concerned personnel will be notified about the changes.

3. All old drawings will be retrieved and replaced with the revised
drawing, all concerned personnel, site workers will be issued a copy of
the revised drawing.

4. A log showing the status of drawings will be established to ensure that

all drawings being used are of the latest revisions.

C. CONTROL OF NON - CONFORMANCE

1. During the course of construction and something diverts or does not

meet project specifications, submittals or drawings, a non- conformance
report will be issued. (Whether involving construction, materials or
equipment) A non-conformance report form will be filled up stating the
description of the NCR. Disposition of the NCR. Cause of the NCR,
and action taken to prevent the recurrence of the non-conformance
(NCR). Any work connected with activity, material with the NCR will
be stopped until a satisfactory corrective action has been taken. A
statement on how to prevent the recurrence of the NCR will be
submitted. The correction of the NCR shall be reworked. repair, reject
or use as is depending on the decision of the client representative. after
completion of corrective actions,

2. The NC will be subject to re-inspection, re-verification by client

representative if the NC is found to be satisfactory the client
representative shall sign the NCR as closed. All NCR corrected by
repair or use as is to be included in the As-built drawings. A file,
logbook to control NCR's from the date of issue to date closed out will
be available at site for verification purposes

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D. MATERIAL IDENTIFICATION

1. All materials in the bulk will be stored in the TD general warehouse. A

Quality Controller representative checks the delivery of the material.
A delivery note will be compared with the requisition note ensuring
that the material is the correct material. The QC representative also
checks the tags, labels. Stencils & other markings for the traceability
of the material. These materials will then be stocked in the warehouse
in an orderly manner.

E. RECORD CONTROL

1. All quality control documents will be filed in a cabinet. Each file has
labels to show the contents and to ensure easiness in picking which file
is needed. Each file is also labeled by discipline. All quality control
records are open for verification of personnel concerned.

F. PRE – INSTALLATION QUALITY CONTROL

1. Prior to start of any activity, a meeting of all disciplines is held.

Discussions on how to attack the work will be the topic. Also discussed
in this meeting are problems to be met by other disciplines with relation
to the activity, and how to avoid, correct such problems in the future by
other incoming works. Coordination between the other disciplines is
very important. Prior to start of work preparations such as cleaning of
substrate, availability of materials and other pertinent matters will be
inspected by QC personnel. If satisfied a request of inspection will be
issued 24hrs before start of work. A hold point inspection will be signed
by the client representative thus approving the start of the work

G. CONTROL OF MOCK-UP COSNTRUCTION

1. Approval of mock-up must have a prior approval from the client

before starting of work. And make sure that there is always an
available procedure for the construction of mock-up before starting the
installation of work requiring mock-up.

2. The location and size of mock-up must come from the discretion of the
client and they should be informed 10 days in advance of the dates &
the times when mock-up is installed.

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 3. Mock-up sample is the representation of the proposed materials &
construction so it must show the capability of product to comply with
the necessary requirements and show the proposed range of aesthetic
aspect and workmanship.

4. The mock-up sample will remain undistributed during the construction

of similar work so as to have a good comparison standard for the
remaining work and this should be demolished and remove after the
completion of work.

H. INSTALLATION QUALITY CONTROL

1. Prior to installation works QC department will check all materials,

drawings, procedures & other relevant matters regarding the
installation. All materials should be as per approved material
submittal, drawings & procedures to be of the latest revisions. All
materials & drawings which are not approved are to be rejected &
removed from the work site. All workers to be utilize in the
installation to be qualified & well experience in the work they are
doing. Follow manufacturer's recommendations if there is
manufactured product to be incorporated in the installation tolerances to
be adhered to. Routine inspection of ongoing work to be done by the
QC department. Correct any deviations found out during surveillance
of the work. Seek advice. Clarification from the client's
representative if any doubt occurs. Upon completion of work &
being satisfied issue request for inspection. Protect
completed installation from any damages.

I. MANUFACTURER'S FIELD SERVICES

a. In case a manufacturer rendered a field services like providing a

field quality control, there must be a specific requirements that
is clearly outlined for the implementation of the services such
as observing the site conditions, the condition for surfaces &
installation, quality of workmanship, or supervision of the work
installation, application of the products, commissioning start-up,
& demonstration.

J. INSTALLATION INSPECTION &TESTING

1. The contractor shall have inspection & test plan approved by the client
indicating in details the methods & timing for testing. measurements to
assure compliance with the contact requirements.

2. Inspection & test plans shall have provisions for ensuring and
recording that prerequisite's for any given test have been met.

Page 23 of 42
 3. The process for inspection, testing, & documentation shall abide the
requirements of the technical specification, drawing, & supplier data
as part of the attachment. Included herein are the following:

a. Construction for inspection.

b. Inspection acceptance criteria

c. How and when inspection are to be done

d. “Hold Points" documents include the description of work to

be inspected appropriate pay item reference.

e. This hold point should be made by the contractor requiring the

signature of contractors QC manager as well as the signature
of client field engineer.

f. The contractor should advice client a written notice 24 hrs

prior to inspection of the work.

g. Any activities shall not proceed beyond any "hold point" until
the client has inspected the particular activity.

h. This documentation shall be recorded or made in the "Daily

Quality control Report".

4. The Contractor will hire independent testing laboratory to do the

testing works as per project requirements.

K. METHOD STATEMENTS

1. The Contractor will establish fabrication process and work

procedures and controls before starting any activity to ensure that
the work process comply with the requirements of the contract
specifications and drawing.

2. The contractor shall maintain a copy of all documents of all method

statements, including special process procedures at the site office or
at the fabrication yard in reference to the drawing and specifications
including the inspection procedures of the materials.

Page 24 of 42
L. CONTROL OF INSPECTION, MEASURING AND TEST EQUIPMENT

1. The frequency of inspection, measuring and test will be as per project

requirements. Additional inspection or testing will be done if deem
needed. Only specific equipments will be use in their intended use.
Before any testing, measuring QC department will see to it that
calibration of the equipment is valid. Tags or label should be visible on
the equipment to be used. Calibration of equipment to be done every 6
months. Serial number, date of last calibration of equipment, and date
of the next calibration should appear in the tag, label. Calibration to be
done by certified independent body. A record showing the necessary
information’s regarding the calibration of equipment will be available
in the work site. Validity of test results done with equipment that is out
of calibration will be monitored and documented. All testings will be
done by all independent testing laboratory approved by the Client.

Page 25 of 42
 III.
ORGANIZATIONAL CHART
QUALITY CONTROL ORGANIZATIONAL CH ART
PROJECT M ANAGER

QC M ANAGER

QC

QC M ATERI AL SECRETARY
QC ELECTRI CAL QC MECHANICAL
ENGI NEER ENGI NEER ENGI NEER

ASSISTANT
ASSISTANT ASSISTANT
INSPECTOR
I INSPECTOR
NSPECTOR
 IV.
NON-CONFORMANCE REPORT
FORM
 NON-CONFORMANCE REPORT (NCR)
Project Title: Ref.
Consultant: Date:

Contractor: Contract No:

Area: Site:

Location: Specification No:

Part 1:For Completion by Consultant. Description of Non-conformity / Action required

Reported by consultant Name: Signature: Date:

Received by contractor Name: Signature: Date:

Part 2:Contractor's Response Proposed Date of Action:

Response -----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Analysis of cause ------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Corrective action--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Preventive action-------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------

Reported by consultant Name: Signature: Date:

Received by contractor Name: Signature: Date:-

Part 3:- Consultant Approval: Accept Repair Rework Reject

Comments
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
--------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------
-

Reported by consultant Name: Signature: Date:

Received by contractor Name: Signature: Date:-

Disposition Completion/Closure
Action complete on ( )

Consultant: Name------------------------------------------------------- Signature--------------------------------------------------------------Date----------------------------------------

Contractor: Name------------------------------------------------------- Signature--------------------------------------------------------------Date----------------------------------------

Page 29 of 42
 V.
MATERIAL
SUBMITTAL
FORM
From: To:

TD Ref No. : MATERIAL SUBMITTAL ATTN:

SUBMITTAL NO. : Date: NEW SUBMITTAL RE SUBMITTAL

TRANSMITTAL FOR : SAMPLE SPECIFICATION CATALOG OTHERS

DISCIPLINE: CIVIL STRC ARCH ELECT MECH GEN OTHERS
ATTACHMENT:
ITEM MANUFACTURER /
DESCRIPTION DOCUMENT NO. REV. NO. SPECIFICATION REF. ACTION CODE
NO. SUPPLIER DETAILS

WE CERTIFY THAT THE ABOVE SUBMITTED ITEMS HAVE BEEN

REVIEWED IN DETAIL, AND ARE CORRECT AND IN STRICT
Note:
CONFORMANCE WITH THE CONTRACT DRAWINGS AND
SPECIFICATIONS.
Signature --------------------------- Signature ----------------------

Procurement Manager Project Manager

Consultant Comment:- Received by (Consultant)

Name:

Signature:

Date:
Received by (Contractor)

Name:

Signature:

Date:
A. Approved D. Rejected

B. Approved with Comments E. Reference/Information only

Signature ---------------------
C. Revise & Resubmit Consultant Eng. Signature ------------------------ Resident Engineer

Page 31 of 42
 VI.
REQUEST FOR MATERIAL
INSPECTION FORM
FROM : INSPECTION REQUEST To :
TD Ref No. : MATERIAL DELIVERY ONSITE ATTN.:
IRM NO : NEW IRM REVISION No DATE OF REQUEST

CIVIL STRC ARCH DATE & TIME

DISCIPLINE : READY FOR
ELECT MECH OTHERS INSPECTION
ATTACHMENT : LOCATION :
MANIFACTURER/ ACTION
MATERIAL DESCRIPTION
SUPPLIER CODE

CONTRACTOR'S COMMENT :

QA / QC MANAGER PROJECT MANAGER STAMP

SIGNATURE SIGNATURE
Consultant Comments:

See Attachment
DISCIPLINE SIGNATURE Received by :

SURVEYOR (Consultant) Name:

Signature:
CIVIL / STRUCTURAL
Date:
Received by :
ELECTRICAL
(Contractor) Name:
MECHANICAL
Signature: Resident Engineer
ARCHITECTURAL Signature
Date:
A.
Approved C. Revise & Resubmit
B.
Approved with Comments D. Rejected
E. Reference/Information only

Page 33 of 42
 VII.
REQUEST FOR INSTALLATION
INSPECTION FORM
FROM : To:
TD Ref No. : INSPECTION REQUEST ATTN.:
IR NO : NEW IR REVISION No. DATE OF REQUEST

CIVIL STRC ARCH DATE & TIME

DISCIPLINE : READY FOR
ELECT MECH OTHERS INSPECTION
LOCATION : FLOOR/LEVEL :
ATTACHMENT: DWG / DOC REF.:

TYPE OF INSPECTION ACTION

WORK DESCRIPTION REQUIRED CODE

CONTRACTOR'S COMMENT :

QA / QC MANAGER PROJECT MANAGER STAMP

SIGNATURE SIGNATURE

See Attachment
DISCIPLINE SIGNATURE Received by :

SURVEYOR (Consultant) Name:

CIVIL / STRUCTURAL Signature:

ELECTRICAL Date:
Received by : (Contractor)
MECHANICAL Name:
Resident Engineer
ARCHITECTURAL Signature: Signature
Date:
A.
Approved C. Revise & Resubmit
B.
Approved with Comments D. Rejected
E. Reference/Information only

Page 35 of 42
 VIII.
QUALITY CONTROL
INSPECTION REPORT
FORMS
 CONSTRUCTION CONTROL

DEVELOPER: CONTRACTOR :

LOT NO. : CONTRACT NO.:

DATE :

QUALITY CONTROL
DAILY INSPECTION REPORT

SUMMARY ATTACHMENTS

WORK INSPECTED/TESTED - RESULTS

MATERIALS, EQUIPMENTS RECEIVED INSPECTED

ON SITE/OFF SITE

TEST / SAMPLES TAKEN - RESULTS

NON-CONFORMANCE / ACTION

INSTRUCTIONS RECEIVE FROM

- CLIENT REPRESENTATIVE

COMMENTS :

REVIEWED BY PREPARED BY :

DATE QC ENGINEER DATE

QC INSPECTOR

Page 37 of 42
 CONSTRUCTION CONTROL

DEVELOPER: CONTRACTOR :

LOT NO. : CONTRACT NO.:

DATE :

QUALITY CONTROL
WEEKLY INSPECTION REPORT

SUMMARY ATTACHMENTS
WORK INSPECTED/TESTED - RESULTS

MATERIALS, EQUIPMENTS RECEIVED

INSPECTED ON SITE/OFF SITE

TEST / SAMPLES TAKEN - RESULTS

NON-CONFORMANCE / ACTION

INSTRUCTIONS RECEIVE FROM

- CLIENT REPRESENTATIVE

COMMENTS

REVIEWED BY PREPARED BY :

DATE QC ENGINEER DATE

QC INSPECTOR
Page 38 of 42
 IX.
CHECK LIST
 HVAC CHECKLIST

Contractor :

Package ref. : Serial No. :

Building Name : Specified Location : Control No.

: Drawing Reference :
Reference No. :

Description Disposition Inspection Date

Activities ACCEPT REJECT HOLD (Initials)
1. Fabrication
Materials
a Duct
b Type of Joint
c Fittings

d Others

2. Installation

a Level of Coordination b
Method of installation c
Joints
d Sealant / Gasket

e Supports
f Others

3. Insulation
a Material

b Joints / Lap
c Cloth Wrapping
d Paint
4. Test
a
b
REMARKS

Checked By Inspected By Witnessed By

Contractor Representative Q.C. Inspector, Contractor Consultant

Date :Date :Date :

Distribution: Construction Manager Consultant Contractor Others

Page 40 of 42
 DUCT LEAKAGE TEST REPORT

Building Name : Specific Material : Report No. :

Particular Area : Drawing Reference : Date :
Date of Inspection :

System : Limits of Test : Ref. No. :

Static Pressure :

Instrument Used :
Extent of Test :

Description of Findings:

Checked By Inspected By Witnessed By

Contractor Representative Q.C. Inspector, Contractor Consultant

DATE Date Date

Distribution: Construction Manager Other

Consultant Contractor

Page 41 of 42
 SITE DEVELOPMENT
CONSTRUCTION CONTROL

DEVELOPER : CONTRACTOR :

FACILITY NO.: CONTRACT NO.:

DATE:

CHECKLIST
PIPE INSTALLATION
DESCRIPTION AND LOCATION:

ITEMS TO CHECK CHECKED INSPECTED

Q.C. ENGINEER Q.C. INSPECTOR

1 The pipes are stored, handled, and protected from the

effects of temperature to avoid stress and dis- tortion.
2 Pipes and fittings are handled with care and are
subject to requirements as protected wrappings shall
not be removed until they are about to be lowered
into the trenches.
3 Check excavation.
4 Ensure pipe is correct in size, class, type, and is **
undamaged.
5 Ensure cutting is carried out correctly.
6 The lines and grades are to drawing and specifi-
cation.
7 Ensure open ends of pipes are plugged.
8 Ensure trust/anchor blocks are in place.
9 Ensure joints are left exposed for testing. *
10 Carry out testing. *
11 Check backfill. *
12 Carry out infiltration test. *
13 Ensure location posts are correctly silted.
14 Ensure all details are recorded as built drawings and
section is fully documented.

REMARKS:
* - Hold Point (Hold Point release to be initialed by the client. reps.)
** - Check against approved material submittal

QUALITY CONTROL ENGINEER /DATE

Q.C. INSPECTOR /DATE CLIENT ENGINEER /DATE

Page 42 of 42