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CC-1 Assessment Tool Template

The document outlines the assessment tools for evaluating a candidate's skills in applying quality standards for the Computer System Servicing NC II qualification. It includes plans to observe the candidate's demonstration of skills and administration of a written exam to check if the candidate can assess quality, identify faults, and engage in process improvement. The candidate will be assessed on their ability to follow standards, document issues, replace faulty materials, and ensure customer satisfaction in their work. The assessment results will determine if the candidate passes and can be issued a certificate for the qualification.

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Jayrod Morales
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52 views6 pages

CC-1 Assessment Tool Template

The document outlines the assessment tools for evaluating a candidate's skills in applying quality standards for the Computer System Servicing NC II qualification. It includes plans to observe the candidate's demonstration of skills and administration of a written exam to check if the candidate can assess quality, identify faults, and engage in process improvement. The candidate will be assessed on their ability to follow standards, document issues, replace faulty materials, and ensure customer satisfaction in their work. The assessment results will determine if the candidate passes and can be issued a certificate for the qualification.

Uploaded by

Jayrod Morales
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as DOC, PDF, TXT or read online on Scribd
You are on page 1/ 6

AMA COMPUTER LEARNING CENTER OF CALAPAN

INSTITUTIONAL EVALUATION TOOLS


FOR

COMPUTER SYSTEM SERVICING NC II

CC-1 Apply quality standards


1
EVIDENCE PLAN

QUALIFICATION: Computer System Serving NC-II


Title of Applying quality standards
Assessment
Units of Apply quality standards
competency
covered

Observation with Questioning


Ways in which evidence will be collected:
[tick the column]

Written Examination
Demonstration with
Questioning
The evidence must show that the candidate …

Portfolio
Apply quality standards
 Assess quality of received materials
 Assess own work
 Engage in quality improvement

NOTE: *Critical aspects of competency

CC-1 Apply quality standards


2
Demonstration and Questioning Checklist
Candidate’s name:
Trainer’s name:
QUALIFICATION: Computer System Serving NC-II
Title of Assessment Applying quality standards
Units of competency Apply quality standards
covered:
Date of assessment:
Time of assessment:
Instructions for demonstration
Please see attached Instruction for Demonstration (Candidate)
Supplies and Materials Tools and equipment
 Manuals  Ball pen
 Job orders  Pencil
 Instructional videos  Bond Paper

 to show if evidence
is demonstrated
During the demonstration of skills, the candidate: Yes No N/A
 Work instruction is obtained and work is carried out in accordance
  
with standard operating procedures.
 Received materials are checked against workplace standards and
  
specifications.

 Faulty materials related to work are identified and isolated.   


 Faults and any identified causes are recorded and/or reported to   
the supervisor concerned in accordance with workplace
procedures.
 Faulty materials are replaced in accordance with workplace
  
procedures.
 Process improvement procedures are participated in relative to
  
workplace assignment.
 Work is carried out in accordance with process improvement
  
procedures.
 Performance of operation or quality of product of service to ensure
  
customer satisfaction is monitored.

CC-1 Apply quality standards


3
Observation and Questioning Checklist

Candidate’s name:
Trainer’s name:
QUALIFICATION Computer System Serving NC-II
Unit of competency: Apply quality standards
Instructions for the Trainer:
1. Observe the candidate
2. Describe the assessment activity and the date on which it was undertaken.
3. Place a tick in the box to show that the candidate completed each aspect of the
activity to the standard expected in the enterprise.
4. Complete the feedback sections of the form.
Date of observation
Location of assessment Assessment Area
activity
The candidate…. If yes, tick the
box
 Materials 
 Faults 
 Documentation 
 Errors 
 Quality standards 
 Customer 

CC-1 Apply quality standards


4
Observation and Questioning Checklist [continued]
Satisfactory
Questions response
The candidate should answer the following questions: Yes No
1. Carried out work in accordance with the company’s standard operating  
procedures
2. Performed task according to specifications  

3. Reported defects detected in accordance with standard operating  


4. procedures
5. Carried out work in accordance with the process improvement  
procedures
6. Quality checking procedures
 

7. Safety and environmental aspects of production processes  

8. Communication skills needed to interpret and apply defined work  


procedures
9. Carry out work in accordance with OHS policies and procedures  

Feedback to candidate

The candidate’s underpinning knowledge was:

 Satisfactory  Not Satisfactory

Candidate’s
Date:
signature:
Assessor’s
Date:
signature:

CC-1 Apply quality standards


5
INTITUTIONAL ASSESSMENT RESULT SUMMARY

Candidate’s Name:
Trainer’s Name:
Qualification: Computer System Serving NC-II
Title of competency Applying quality standards
assessment
Units of Competency Apply quality standards
covered:
Date of Assessment
Assessment Center
The performance of the candidate in the following Satisfactory Not
assessment methods: [Pls. Tick (/) appropriate box] Satisfactory
A. Observation with questioning  
B. Demonstration with questioning  
C. Portfolio  
D. Written Examination
 
Did the candidate overall performance meet the
 
required evidences / standards?
Recommendation
 For re-assessment. _____________________________________
 For submission of document. Pls. specify (Portfolio Document)
_______________________
 For issuance of certificate. Pls. Specify (Qualification, NC Level )
_____________________

General Comments [Strengths / Improvements needed]

Candidate’s signature: Date:


Trainer’s signature: Date:

CC-1 Apply quality standards


6

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