Process Manual – Estate Department

Process Manual – Estate Department

(MTS – I and MTS - III)

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Process Manual – Estate Department

Chief Vigilance Officer’s Message

The Vigilance department, CIDCO, has been working towards bringing clarity in roles and
responsibilities in the department of CIDCO, with the aim of creating working conditions with no
scope for corruption in the organization. Towards this goal, what was required was to document
the functions of each department, the rules and policies, the officers responsible for each step of
the process and the approximate timelines within which, each of those functions will be
executed.

To bring together all the applicable rules as a master circular for each function is a herculean
task and this has been ably done by the Estate Department. This Manual will be updated by the
Department on an annual basis by the end of each calendar year.

Since this Manual is a public document, it will be available on the Vigilance Department’s
webpage on CIDCO’s website. It is expected that the openness in this endeavor will help
CIDCO’s staff in this department to work with full clarity on roles and responsibilities, remove
any public misconceptions on the working of this department and also bring accountability of
this department to the citizens of Navi Mumbai, who are served by this department.

Shri. Vinay Kargaonkar, IPS

Additional Director General of Police &
Chief Vigilance Officer, CIDCO

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 Process Manual – Estate Department

Table of Contents

Heading Page No.

List of Abbreviations 5

Regarding the Department 6

Estate Department Structure 8

Delegation of Power - Proposed 11

Functions of Estate Department (MTS-I and MTS-III) 16

Execution of Agreement to Lease for Social Facility Plots 16

Execution of Agreement to Lease for NMMC / PMC Plots 18

Change of Use 19

Expansion of Use 20

Transfer of Property (Tender Plot) 22

Transfer of Property (Built up Premises of Society) 24

Transfer of Property (CIDCO Built up Premises) 26

Transfer of Property (Miscellaneous) 27

Transfer of Property (due to demise of licensee/ member) 29

Grant of Additional FSI for Educational, Health, Religious plots 30

Grant of Balance FSI due to revision in GDCR provisions 32

Grant of Residual FSI (CIDCO Constructed Tenements) 34

Grant of Time Extension for Construction Period 35

Amalgamation of Plots 36

Grant of Lease or Deemed Conveyance 37

Grant of No Dues Certificate 39

Grant of Plots on Leave and License Basis 39

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 Process Manual – Estate Department

Renewal of Leave & License Agreement 40

Permission for Temporary use of Open Spaces 41

NOC for Society Formation 41

Addition of Members 42

Grant of Mortgage NOC 43

Recording of Nominee 43

Delay Condonation for NMMC / PMC Area 44

Drainage NOC for NMMC / PMC area 45

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Process Manual – Estate Department

List of Abbreviations

Sr. No. Acronym Full Form

1 NBDLR New Bombay Disposal Of Land Regulations

2 NMDL(A)R Navi Mumbai Disposal of Land (Amendment)

Regulation
3 M (TS) Manager (Town Services)

4 EO Estate Officer

5 AEO Assistant Estate Officer

6 CP Chief Planner

7 Sr. LO Senior Law Officer

8 CCUC Chief Controller of Unauthorized Construction

9 FO Field Officer

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Process Manual – Estate Department

Regarding the Department

In exercise of powers conferred by sub clause (a) of clause (1) of section 159 of the MR&TP
Act, 1966, the CIDCO being New Town Development Authority for the area comprised in the
site of Navi Mumbai under sub section (3A) of section 113 of the said Act, has framed the New
Bombay Disposal of Lands Regulations, 1975 (NBDLR, 1975 for short) to specify the process
and the terms and conditions for grant on lease of plots and apartments in Navi Mumbai. These
regulations were further amended and published as The Navi Mumbai Disposal of Lands
(Amendment) Regulations, 2008 (NMDL(A)R, 2008 for short). CIDCO has been disposing off
plots in Navi Mumbai as per the provisions of the said NBDLR, 1975 (and subsequently
NMDL(A)R, 2008) .

Subsequent to disposal of plots and execution of Agreement to Lease, the file is transferred to
the custody of the Estate Department’s custody. The Estate Department is responsible for all
post Agreement functions for the entire lease period of 60 years. This includes

• Maintaining all the records of the properties disposed by the Corporation

• Monitoring the conditions of lease and taking action in case of violations of the same.
• Formulating, regulating, implementing, and controlling all policies pertaining to
management of the leasehold properties of the Corporation
• Generating revenues for the Corporation by collecting Additional Lease Premium, rent,
penalties, various fees/ charges etc.

The major functions of the estate Department are as below:

Non Financial Activities

 Maintaining property registers.
 Maintaining records of all the property files.
 To monitor the activities being carried out by the licensee while implementing the terms
& conditions as per the Agreement executed.
 To issue show cause notices to the defaulters who have made breach of conditions of
the agreement executed and take remedial measures.
 Execution of Agreements for Social Facility Plots.
 Execution of Lease Deed after issuance of occupancy certificate by the Competent
Authority.
 To permit the licensee for transfer of lease hold rights, interests of the property to the
transferee on his requests and execution of Tripartite Agreement in case of open plots
and execution of conveyance deed in case of constructed premises.
 To raise the demand and issuance of notices for recovery of service charges/O&M
charges, EMI, water charges etc & subsequent follow ups.
 Monitoring the recoveries of demand raised for various charges levied by CIDCO.
 To initiate action under the Govt. Premises Eviction Act in case of defaulters.
 To terminate the Agreement to Lease and take back possession of the premises.

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Process Manual – Estate Department

 To initiate legal action in case of violations of the Agreement to Lease.

Financial Activities

 Condonation of delay in submission of Plan

 Extension in Construction period beyond the permissible period on payment of
Additional Lease Premium.
 Implementation of Expansion of user policy
 Recovery of Lease Rent
 Raising of demand towards Equated Monthly Installment / Service Charges / O & M
Charges etc
 To recover rent of properties allotted on Leave and License Basis
 Grant of additional / Balance / Residual FSI
 To recover Transfer Charges in case of Transfer of properties.
 To recover Administrative Charges - (NOC for Mortgage, Delay condonation,
Amalgamation/ subdivision etc)
 Allotment of plots to NMMC/ PCMC for various Social purposes ranging from Garden,
Parking Lots, Health user plots, Public utility plots, Daily bazaars, etc. on recovery of
Lease Premium and also execution of the Agreement to Lease for the same.
 Allotment of plots on leave & license basis for a maximum duration of 11 years for
different purposes such as Playgrounds for School, Nursery development under HT
lines, Hill slopes, quarries, etc.

Within the Corporation, the Estate department works in close co-ordination with Marketing,
Planning, Lands, Economics Departments and also co-ordinates with various Government
Authorities ranging from the Urban Development Department of the State Government, NMMC,
PCMC, various Municipal Councils and the Gram Panchayats in the area, etc.

The department also handles, all the legal issues evolved post Agreement, RTI, Customer
Grievances etc.

On 15th August 2014, the Estate Department embarked on a mission towards Transparency
and Ease of Doing Business and accordingly a Citizen Facilitation Centre was established on
the Ground Floor of CIDCO Bhavan and it is functioning smoothly and has been appreciated by
all Stakeholders.

At the CFC for the Estate Dept. citizens can submit their applications for various Estate
services. The applicant receives an SMS as soon as the application is received informing him of
the application no, the charges to be paid etc. The necessary Charges for these services are
accepted at the cash counter in the CFC itself. Further once the application is approved and the
NOC/ permission letter is forwarded to the CFC by the Estate Dept., another SMS is sent to the
applicant to collect the same from the CFC. The Help Desk also provides ready to use formats
for the accompanying documents like undertakings, Indemnity Bond etc, so that if required, the

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Process Manual – Estate Department

applicant can complete the necessary documents at the CFC itself. All applications submitted to
the CFC are cleared in a time bound manner and the resolution time for each service is
indicated on the website along-with the list of documents to be submitted and the necessary
charges payable for the same. An MIS is generated on a regular basis to monitor the functioning
of the CFC.

This facility has helped to increase transparency in the working of the Estate Dept. and
eliminated the role of middlemen. The CFC has helped to provide a citizen friendly single
window setup for providing estate services, to bring transparency in functioning, to enable faster
decision making, to ensure timely disposal of applications and complaints and to ensure
reduction in number of visits of citizen for the same work.

The publishing of the Estate Manual is another step towards further Transparency and proactive
disclosure and includes the following:
1. Business Process for all activities/ services provided by the Estate Dept.
2. List of documents to be submitted for all services, formats of documents wherever
possible and instructions like documents duly notarized etc.
3. Charges payable for all services and locations where they can be paid.
4. Time required for obtaining the various services.

Through this manual, the Estate department aims to disseminate maximum information to all the
stakeholders with a view to empower them to have a holistic understanding of the processes
being dealt with by the Estate Department and also to crystallize the various Estate processes
to enable the employees to discharge their duties in the most objective manner.

Faiyaz Khan T. L. Parab

Manager (Town Services-I) Manager (Town Services-II)

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Process Manual – Estate Department

Estate Department Structure

To enable smooth functioning of the Estate Department, the Corporation has distributed the
work as follows:

1. Manager (Town Services – I): To handle the Estate Services for Airoli, Ghansoli,
Koparkhairane, Vashi, Sanpada, Nerul and CBD Belapur nodes,
Office: 1st Floor, CIDCO Bhavan, CBD Belapur, Navi Mumbai
Phone: +91-22-67918141

Additionally, to handle the Estate functions pertaining to the CIDCO Built premises and plots
under 100 sqm, the Corporation has established Nodal offices for the convenience of the
citizens. These offices are located as follows:

(a) Airoli: Airoli Railway Station Complex, Sector-5, Airoli, Navi Mumbai, Phone: +91-22-
2769 2163

(b) Koperkhairane: 2nd Floor, Community Centre, Sector-5, Ghansoli, Koperkhairane,

Navi Mumbai, Phone: +91-22-2754 7649

(c) Vashi: 1st Floor, CIDCO Administrative Bldg., Sector-1, Vashi, Navi Mumbai, Phone:
+91-22-2782 6250

(d) Nerul, NRI Seawoods Estate and Sanpada: 2nd Floor, CIDCO Office Bldg, Sector-3,
Nerul, Navi Mumbai, Phone: +91-22-2770 7563

(e) CBD Belapur Node and Railway Station Premises: Raigad Bhavan, Ground Floor,
CBD Belapur, Navi Mumbai, Phone: +91-22-2757 1016/ +91-22-67121057

2. Manager (Town Services – III): To handle the Estate Services for Kharghar, Kalamboli,
New Panvel, Dronagiri, Ulve, Taloja and Tarapur nodes,
Office: 1st Floor, CIDCO Bhavan, CBD Belapur, Navi Mumbai
Phone: +91-22-67918113

The Nodal Offices for MTS-III are located as follows:

(a) Kharghar: CIDCO Office, sector 4 Kharghar.Phone +91-22-67918136

(b) Kalamboli and Tarapur: Kalamboli Site Office, Sector-7, Kalamboli, Navi Mumbai,
Phone: +91-22-2742 1299

(c) New Panvel: Sector-I (S), New Panvel Dronagiri, Phone: +91-22-2745 2742

(d) Ulwe: First Floor, CIDCO Bhavan, CBD Belapur, Phone:+91-22-67918113

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 Process Manual – Estate Department

Delegation of Power-Proposed

1 2 3 4 5

NMDLR(A) DELEGATION OF POWERS

Sr. Regulation Estate Functions MD JMD MTS EO AEO Remarks
No. No.
1 NMDLR(A) ALLOTMENT OF PLOTS on L&L With
(Part I) up to period of 11 years -for Concurrence
Chapter III maintenance of garden, playgrounds, of Planning
Regn 4 temporary labour camps or any such √ Department
2nd proviso temporary activities.

2 NMDLR(A) ALLOTMENT OF PLOTS UNDER √ With

(Part I) HT LINES for development of plant Concurrence
Chapter III nursery of Planning
Regn 4 Department
Provisio

3 NMDLR(A) Resumption of land allotted for

(Part I) religious, educational, charitable and
Chapter III public purposes, in case the land is
Regn 5(ii) not used for the specific purpose for √
which it is granted

4 NMDLR DELAY CONDONATION (NON-

Part I SUBMISSION OF PLAN)
√
Chapter III
Regn 7

5(i) EXTENSION IN CONSTRUCTION

PERIOD (For plots having area upto √
2000 SQMT)
NMDLR(A)
(Part I) With
EXTENSION IN CONSTRUCTION Concurrence
5(ii) Chapter III PERIOD (For plots having area more √
Regn 8 of Financial
than 2000 SQMT) Adviser

6 NMDLR(A) TERMINATION OF AGREEMENT

Chapter III TO LEASE AND REVOCATION OF
Regn 9 LICENCE for non completion of √
construction

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 Process Manual – Estate Department

1 2 3 4 5

NMDLR(A) DELEGATION OF POWERS

Sr. Regulation Estate Functions MD JMD MTS EO AEO
Remarks
No. No.
7(i) NMDLR(A) MORTGAGE NOC FOR PLOTS
√
(Part I) area more than 100 SQMT.
Chapter III
7(ii) 10 (ii) CONFIRMATION OF BANK LIEN
Explanation for Plots
(i) √

8(i) NMDLR(A) GRANT OF ADDITIONAL FSI √ With

(Part I) (Area up to 5000 SQMT) Concurrence
Chapter IV of Planning
8(ii) Regn 11(vi) GRANT OF ADDITIONAL FSI √ Department
(Area more than 5000 SQMT)

9 NMDLR(A) GRANT OF BALANCE/ With

(Part I) RESIDUAL FSI Concurrence
√
Chapter IV of Planning
Regn 11(vi) Department

10 NMDLR(A) EXPANSION OF USE With

(Part I) Concurrence
√
Chapter IV of Planning
Regn 11(vi) Department

11(i) CHANGE OF USE OF PLOTS (Area

√
less than 2000 SQMT)
NMDLR(A) Subject to
11(ii) (Part I) CHANGE OF USE OF PLOTS (Area approval of
Chapter IV more than 2000 SQMT and less than √ Land use
Regn 11(vi) 5000 SQMT) change
committee
11(iii) CHANGE OF USE OF PLOTS (Area
√
more than 5000 SQMT)

12 NMDLR(A) GRANT OF PERMISSION FOR

(Part I) DISPLAY OF SIGN BOARDS
Chapter IV √
Regn 11(xv)

13 NMDLR(A) EXECUTION OF LEAVE & After

(Part I) LICENCE for CIDCO staff Quarters approval of
Chapter V √ M(P)
Regn 13
Provisio

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 Process Manual – Estate Department

1 2 3 4 5

NMDLR(A) DELEGATION OF POWERS

Sr. Regulation Estate Functions MD JMD MTS EO AEO
Remarks
No. No.
14 NMDLR(A) DEED OF APARTMENT
(Part I)
Chapter V √
Regn 15(iii)

15(i) NMDLR(A) MORTGAGE NOC FOR BUILT-UP

(Part I) PREMISES (Apt Owners Assn / Co.
√
Chapter V op. Society / Tender plots) and plots
16 (ii) up to 100 SQMT.

15(ii) CONFIRMATION OF BANK LIEN

√
for Built up Premises

16(i) PERMISSION TO TRANSFER

CIDCO BUILT-UP PREMISES √
including Final Order for Transfer

16(ii) PERMISSION TO TRANSFER –

PLOTS (Area below 100 Sqmts) √
NMDLR(A) Including Final Order of Transfer
(Part I)
16(iii) Chapter V PERMISSION TO TRANSFER –
Regn 16 (ii) PLOTS (Area above 100 SQMT &
less than 2000 SQMT of area) √
Including Final Order of Transfer

16(iv) PERMISSION TO TRANSFER –

PLOTS (Area more than 2000
√
SQMT) Including Final Order of
Transfer

17 NMDLR APPROVAL OF NOMINATION

(Part I)
Chapter V √
Regn 16(b)

18 NMDLR(A) TERMINATION OF AGREEMENT

(Part I) for Sale of apartment for breach /
Chapter V violation of conditions of agreement. √
Regn 17 (i)

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 Process Manual – Estate Department

1 2 3 4 5

NMDLR(A) DELEGATION OF POWERS

Sr. Regulation Estate Functions Remarks
No. No. MD JMD MTS EO AEO

19 NMDLR(A) Determination of Lease of Company / 19

Part I, Society / Apartment Owners
Chapter V Association √
Regn 17 (ii)

20 NMDLR(A) Summary eviction of persons 20

Part I, unauthorisedly occupying the lands
Chapter V on the determination of agreement for √
Regn 22 sale or lease.

With prior
approval of
Planning
ALLOTMENT OF OPEN SPACES Dept
21(i) NMDLR(A) √ 21(i)
(Part I) FOR EXIHIBITION Up to 30 Days
Chapter VI
Regn 23

ALLOTMENT OF OPEN SPACES

21(ii) FOR EXIHIBITION period between √ 21(ii)
30 Days to 60 Days

ALLOTMENT OF OPEN SPACES

21(iii
21(iii) FOR EXIHIBITION period more than √
)
60 Days

22 NMDLR ENROLLMENT OF ADDITIONAL Subject to

(Part II) MEMBERS in Co-operative Housing scrutiny of
Chapter IV Society eligibility of
Regn 27 √ members by
the Three
member
Committee

23 NMDLR To take action to remedy the breach

Part II of any of these Regulations,
Chapter IV committed by the members of the √
Regn 30 & Society
31

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 Process Manual – Estate Department

NMDLR(A) DELEGATION OF POWERS

Sr. Regulation Estate Functions
No. No. MD JMD MTS EO AEO

24 NMDLR(A) REMOVAL OR ADDITION /

(PartI II) ALTERATION
Chapter V √
Regn 31 (i)

25 NMDLR(A) EVICTION PROCEEDINGS

(Part II) AGAINST SOCIETY
Chapter V √
Regn 31 (ii)
26(i) CHANGE OF NAME DUE TO
MARRIAGE / DIVORCE in case of
CIDCO built premises as well as for √
plots having area up to 100 SQMT

26(ii) CHANGE OF NAME DUE TO

MARRIAGE / DIVORCE etc. for √
Area more than 100 SQMT

27(i) AMALGAMATION /
SUBDIVISION OF APARTMENTS
and PLOTS having Area up to 2000 √
SQMT (The above areas are area after
amalgamation) With prior
Approval of
Planning
27(ii) AMALGAMATION /
Department
SUBDIVISION OF PLOTS having
area more than 2000 SQMT (The √
above areas are area after
amalgamation)

28 NO DUES CERTIFICATE √

29 NOC FOR SOCIETY FORMATION √

30 PERMISSION FOR
REDEVELOPMENT √

31(i) PERMISSION FOR With prior

RECONSTRUCTION (Area up to Approval of
√
2000 SQMT) Planning
Department

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 Process Manual – Estate Department

1 2 3 4 5

NMDLR(A) DELEGATION OF POWERS

Sr. Regulation Estate Functions MD JMD MTS EO AEO
Remarks
No. No.
31(ii) PERMISSION FOR
RECONSTRUCTION (Area more
√
than 2000 SQMT and less than 5000
SQMT)
With prior
31(iii) PERMISSION TO Approval of
RECONSTRUCTION (Area more √ Planning
than 5000 SQMT) Department

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Process Manual – Estate Department

Functions of Estate Department (MTS-I and MTS-III)

1. Allotment of Plots on Leave and License Basis

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the documents submitted AEO 2

3 Submission of Proposal to the approval of Jt. Jt.MD/MD 30

MD/MD
4 After approval, issue of allotment Letter EO 7

5 Receipt of Payment AO(Estate) 3

6 After receipt of payment, Leave & License EO 15

executed for approved time period.
7 After every 6 months review of site inspection is AEO -
done.
If not satisfactory the L&L to be terminated without
any notice.

2. Renewal of Leave and License Agreements

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC

2 Basic Scrutiny of the documents submitted along AEO 2

with:
 Allotment details
 Legal Issues
2a If any legal issues, forward the file to Legal SR. LO 7
Department and proceed further only after their
advice

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Process Manual – Estate Department

3 Site Visit AEO 3

If satisfactory proceed further, else resume the
plot/premises.
If the plot/premises are not vacated within 30 days
initiate proceedings as per Eviction of Govt.
premises Act.
4 Charges are decided as per the Type as defined in AEO 3
the policy.

5 Submission of Proposal to the approval of EO/AEO 3

competent Authority
6 Receipt of Payment AO(Estate) 3

7 On confirmation of payment, Leave & License EO 15

Agreement is executed

3. Execution of Agreement to Lease for Social Facility Plots

Sr. Process/Activity Employee Time line

No. concerned In days
1 Receipt of file from the Social Service Department
2 Informing the Allottee & Survey Dept. EO 3
3 Handing over the possession of plot at site. Survey 10 days
Dept.
4 Regarding Demarcation Plan for Social Facility
plots:
 If the plot area is found to be in excess of
10% of the area represented in the plot or MD 30
by 250 Sq. Mtr. whichever is higher, MD
may allot this excess area at the Base Rate
suggested in the Land Pricing and Land
Disposal Policy at the time of allotment of CP 30
this excess area or at the rate at which the
original plot is allotted whichever is higher.
 If MD rejects the proposal, the file is sent to
the Planning department for carving out a
separate plot for additional area or Sr. 7
otherwise and then, send the file back to the Economist
Estate department with the confirmed
demarcation plan for further processing. 3 (for

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Process Manual – Estate Department

 If MD approves the proposal, the Estate EO issue of

department forwards the file to Economics Corrigend
Section. um letter)

AO 3
(Estate)
 After confirmation from Economics Dept.,
Estate Dept. issues corrigendum letter to
the Allottee and collects lease premium for
additional area being allotted.

 After verification of payment to the

accounts, the Agreement to Lease is
executed.
5 Receipt of the copy of the registered agreement
from the Allottee.
6 Recovery of watch and ward charges for Social
Facility Plots -
 If the agreement is not executed within 30
days from the date of the intimation letter, EO 7
the file is submitted to MD for approval. MD 30
 If MD approves the same, watch and ward
charges are collected and agreement to M (TS) 3
lease is executed. M (TS)/ EO 7
 If the proposal is rejected, the file is sent
back to Social Service section for further
processing.
 If the execution of agreement spills over
beyond the maximum permissible period of
5 months the agreement stands terminated.
In the event of termination of concluded
agreement the EMD along with 25% of the
installments of lease premium shall be
forfeited.

4. Execution of Agreement to Lease for Plots allotted to NMMC / PCMC

Sr. Process/Activity Employee Time line

No. concerned In days
Plots identified by Planning Dept. to be handed Planning,
1 over to NMMC Estate
Alternatively if request received from NMMC for
allotment of specific plots, proposal is forwarded to

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Process Manual – Estate Department

planning dept.
2 Confirmed Demarcation Plan is received from Planning 15
Planning Dept.

3 If lease premium is to be recovered, proposal is Sr. 7

moved to Economics Dept. for confirmation of Economist
lease premium.
4 MTS send’s proposal for approval of MD for M(TS)/ EO 15
allotment of plot to NMMC. If required proposal MD 30
may be put up to the Board. Board 60
5 If MD/Board rejects the proposal, the case is M(TS) 3
closed. EO 7
If approved, Letter of Allotment is issued to NMMC.
6 On payment of lease premium if applicable, EO 3
confirmation of accounts section is sought. AO 3
(Estate)
7 After receiving payment confirmation, letter is AEO 3
issued to NMMC for execution of agreement with a
copy to the survey department.
8 Handing over the possession of plot at site. Surveyor 7
(Planning)
9 Subsequently, agreement to lease is executed. M(TS)/EO 7

5. Delay Condonation

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC

2 Basic Scrutiny of the details & documents AEO 2

submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their
advice

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Process Manual – Estate Department

2b If any unauthorized construction or change of use CCUC 7

observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause notice.

2d If any dues are there, issue Payment Letter, AEO/EO 3

challan & Receipt of Payment
 Lease Rent
 Any other charges

3 Period of Delay Charges Payable AO(Estate) 3

Upto 3 months : Rs. 1000.00
Beyond 3 months upto 6 months : Rs. 2000.00
Beyond 6 months upto 9 months : Rs. 3000.00
Beyond 9 months upto 12 months : Rs. 4000.00
Beyond 12 months : Rs. 5000.00
4 On receipt of payment, NOC for Delay AEO/EO 3
Condonation is issued

6. Grant of extension in Construction period.

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
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Process Manual – Estate Department

Else issue Rejection letter and show cause notice.

2d If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Any other Charges
3 Verification of Construction period AEO 3
3a If Allotment Letter date prior to 06.11.2004, then EO/AEO 1
Construction period is 6 years
3b If Allotment/Agreement letter between 06.11.2004 EO/AEO 1
& 05.11.2008, then construction period is 5 years
for Plots allotted to Govt./Public Charitable
Trust/Societies registered under relevant Act and 4
years for all other plots
3c If Allotment / Agreement Letter post 05.11.2008, EO/AEO 1
then construction period will be uniform 4 years
4 Verify status of Development Permission EO/AEO 3
4a If Development permission is not obtained, transfer EO/AEO 1
to Delay Condonation Process and after
completion transfer back
4b If development permission is granted but time lag EO/AEO 1
is between Agreement and development
permission more than 6 months, transfer it to Delay
Condonation Process and after completion transfer
back
4c If time lag between Agreement and development EO/AEO 1
permission is less than 6 months, proceed further
5 If dev permission is granted, verify if Occupancy EO/AEO 1
Certificate (OC) is obtained.
5a If OC is obtained, verify the Balance FSI EO/AEO 1
5aa If area in the part OC EO/AEO 1
<50% of the permissible FSI for Social Facility Plot
OR
<75% of the permissible FSI for rest of the Plots,
then calculate applicable plot area for which ALP is
to be levied and proceed to Step 12
5ab If OC area>50% of the permissible FSI for Social MTS 1
Facility Plots OR OC area>75% of the permissible
FSI for rest of the Plot area, grant of Time
extension without recovery of ALP
5b Else consider unconsumed Plot area for MTS 1
calculation of ALP and proceed further
6 Verify whether any earlier Time extension granted EO/AEO 1
6a If yes, calculate ALP for the period post the expiry EO/AEO 1
of earlier time extension up to the period sought by

21
Process Manual – Estate Department

the licensee (but not containing fraction of a year)

6b Else calculate ALP for the entire period EO/AEO 1
7 Forward the file to FA section for verification of FA 7
calculation and proprietary audit and proceed on
the basis of remarks obtained
7a If any issues/compliances pointed out, issue EO/AEO 3
Rejection Letter accordingly
7b Else proceed further EO/AEO 1
8 If Plot area<2000 Sq. Mt., Submit the file to MTS 30
Manager (Town Services) MD
If Plot area>2000 Sq. Mt., forward the proposal to
MD
8a If the proposal is approved, proceed further EO/AEO 3
8ab Else issue Rejection Letter EO/AEO 3
9 Issue payment letter and Challan to the applicant EO/AEO 3
10 Upon receipt of payment confirmation from AO/AEO/ 7
Account dept., issue letter for Grant of Time EO
Extension with copy to ATPO/ADTP (NMMC)

7. Mortgage NOC for Plots

Plot/Flat/Shop may be mortgaged by the Licensee / Lessee to a bank / financial
institution contained in the empanelled List.

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr.LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AO(Estate) 3
challan & Receipt of Payment

22
Process Manual – Estate Department

 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Payment of Rs. 500 to be collected AO(Estate) 3
4 On confirmation of payment, Mortgage NOC will be EO 3
provided by CIDCO

8. Grant of Additional FSI for Educational / Health / Religious Plots

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details& documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Verify status of Development Permission (CC) AEO 1
3a If CC is not obtained, transfer to Delay AEO 1
Condonation Process.
Once delay Condonation process completed then
process for Additional FSI.
3b If CC is granted but time lag between Agreement AEO 1
and development permission is more than 6
months, transfer to Delay Condonation Process.
Once delay Condonation process completed then
process for Additional FSI.
3c If time lag between Agreement and development

23
Process Manual – Estate Department

permission is less than 6 months, proceed further

4 Verify if lease rent is recovered, if yes proceed AEO 1
further
5 If no, issue payment letter and Challan for recovery AEO 1
of lease rent and proceed further on receipt of
payment
6 Verify if any other charges are to be recovered AEO 1
7 If yes, issue payment letter and Challan and AEO 1
proceed further on receipt of payment
8 Verify if any unauthorized construction or change AEO 1
of Use is observed
9 If yes, forward the file to CUC section for resolution CCUC 7
of problem and proceed further only after their
advice
9a If issue resolved, proceed further AEO 1
Else issue Rejection Letter to applicant
10 If Dev permission (CC) is granted, verify if AEO 1
Occupancy Certificate (OC) is obtained
11 If OC is obtained, verify the FSI consumed
12a If FSI consumed is :
<50% of the permissible FSI for Social Facility
Plots
<75% of the permissible FSI for rest of the Plots,
Transfer the request to 'Time Extension Process.
Once Time Extension process is completed then
process for Additional FSI with levy of ALP
12b Else
Process for Additional FSI without levy of ALP for
time extension.
13a If the plot is in CIDCO area, Forward the file to the AEO/EO 1
Planning Department for remarks regarding
additional FSI as per GDCR and its extent
13b If the Plot is in NMMC area, write a letter to
ADTP(NMMC) requesting to confirm permissibility
of additional FSI and its extent
13c Upon receipt of Report from ATPO/NMMC (as the EO 2
case may be), submit the file to empowered Land
Use Change Committee for approval
13c If the Committee rejects the proposal, issue CP/EO 15
a Rejection Letter
13c If the Committee grants conditional approval,
b inform the applicant accordingly
14 Calculate lease premium as per the Policy AEO 1
15 Forward the file to FA section for verification of FA 3
24
Process Manual – Estate Department

calculation and proprietary audit and proceed on

the basis of remarks obtained
16 If any issues/compliances pointed out, inform AEO 1
accordingly. Else proceed further
17 Forward the proposal to MD EO/M(TS)M 30
D
18 On approval, issue Payment Letter and Challan to AEO 1
the applicant
19 Execution of modified Agreement to Lease EO 3
20 Receipt of registered modified agreement copy
from the Applicant
21 Issue letter for grant of Additional FSI AEO 1
22 To issue revised demand note for Service Charges AEO 3
(in CIDCO area) to accounts along with copy of
issuing letter, agreement copy AO (Estate) 7
*Accounts to revise the Service charges details
accordingly if applicable

9. Grant of Additional FSI for other Plots

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues

2a If any legal issues, forward the file to Legal Sr LO 7

Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent

25
Process Manual – Estate Department

 Service Charges/Water charges

 Any other charges
3 Verify status of Development Permission (CC) AEO 1
3a If CC is not obtained, transfer to Delay AEO 1
Condonation Process.
Once delay Condonation process completed then
process for Balance FSI.
3b If CC is granted but time lag between Agreement AEO 1
and development permission is more than 6
months, transfer to Delay Condonation Process.
Once delay Condonation process completed then
process for Balance FSI.
3c If time lag between Agreement and development
permission is less than 6 months, proceed further
4 Verify if lease rent is recovered, if yes proceed AEO 1
further
5 If no, issue payment letter and Challan for recovery AEO 1
of lease rent and proceed further on receipt of
payment
6 Verify if any other charges are to be recovered AEO 1
7 If yes, issue payment letter and Challan and AEO 1
proceed further on receipt of payment
8 Verify if any unauthorized construction or change AEO 1
of Use is observed
9 If yes, forward the file to CUC section for resolution CCUC 7
of problem and proceed further only after their
advice
9a If issue resolved, proceed further AEO 1
Else issue Rejection Letter

10 If Dev permission (CC) is granted, verify if AEO 1

Occupancy Certificate (OC) is obtained
11 If OC is obtained, verify the FSI consumed
12 If FSI consumed is :
<50% of the permissible FSI for Social Facility
Plots
<75% of the permissible FSI for rest of the Plots,
Transfer the request to 'Time Extension Process.
Once Time Extension process is completed then
process for Balance FSI
12a Else
Process for Additional FSI without levy of ALP for
time extension.
13 In case of plots allotted along with Built Premises AEO 2

26
Process Manual – Estate Department

on Hire Purchase, in such cases, obtain AO (Estate)

confirmation from Accounts Dept. regarding receipt
of all the installments.
14 Calculate Lease Premium as per the policy AEO 1
15 Forward the file to FA section for verification of FA 3
calculation and proprietary audit and proceed on
the basis of remarks obtained
16 If any issues/compliances pointed out, inform AEO 1
accordingly. Else proceed further
17 Forward the Proposal to MD EO/M(TS)/ 30
MD
18 On approval, issue Payment Letter and Challan to AEO 1
the applicant
19 On Payment confirmation, issue letter for grant of AEO 1
Balance FSI

10. Grant of Residual FSI (CIDCO constructed Tenements)

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details& documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges

27
Process Manual – Estate Department

3 Confirmation of Residual FSI (in lieu of Balcony & AEO 1

Staircase) on the basis of certification of competent
Planning Authority (TPO/ATPO)
4 If Residual FSI available as per Certification,
process further.
Else issue Rejection Letter to the applicant
5 Calculate Additional Lease Premium as per policy AEO 1
6 Submit the file to Manager (Town Services) for AEO/EO/ 3
approval M(TS)
7 If approved, Issue Payment letter and Challan to AEO 1
the applicant.
Else, issue Rejection Letter.
8 On payment confirmation, issue letter for grant of AEO/ AO 2
Residual FSI (Estate)

11. Change of Use

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO/FO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further. Else issue EO/AEO 3
Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/AO 5
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Forward the file to Planning Dept. for examination AEO/EO/M 2
as per GDCR. (TS)
4 Planning Dept. examines the required details as CP 7

28
Process Manual – Estate Department

per GDCR and Board resolutions.

If refused, planning will inform to Estate Dept. to
communicate to Applicant. CP 30
If eligible, planning Dept. submits the proposal to
land use change committee for suitable decision.
5 If approved by Land use change committee, AEO/EO/M 7
subject to compliance recommended by (TS)
committee, ALP is worked out as per policy and FA 3
proposal forwarded through FA to MD for approval. MD 30
6 If rejected by Land Use change committee, AEO 3
communicate the same to concerned Applicant.
7 After Approval of MD, Issue Payment Letter and AEO 3
Challan to the applicant
8 Confirmation of Payment by the Account section AO (Estate) 2
9 Issue of letter for execution of modified Agreement EO 3
to Lease.
10 Execution of modified Agreement to Lease EO 7
11 Issuing letter for grant of Change of User with copy EO 1
mark to the planning department and concerned
TPO.
12 To issue revised demand note for Service Charges AEO 3
(in CIDCO area) to accounts along with copy of
issuing letter, agreement copy AO (Estate) 7
*Accounts to revise the Service charges details
accordingly if applicable

12. Expansion of Use

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents EO/AEO
submitted along with: 2
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for

29
Process Manual – Estate Department

resolution of problem and proceed further only

after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/ AO 5
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Forward the file to Planning Dept. for examination AEO/EO/ 2
as per GDCR. M(TS)

4 Planning Dept. examine the required details as per CP 7

GDCR and Board resolutions.
Check Maximum % of the plot area which is
permitted for the expansion of Use as per
policies EO/AEO 3

If refused, planning will inform to Estate Dept. to CP 30

communicate to Applicant.
If eligible, planning Dept. submits the proposal to
land use change committee for suitable decision.
5 If approved by Land use change committee, AEO/EO/ 7
subject to compliance recommended by M(TS)
committee, ALP is worked out as per policy FA 3
Proposal forwarded to FA for ALP verification MD 30
After verification forwarded to MD for approval.

6 If rejected by Land Use change committee, AEO 3

communicate the same to concerned Applicant.
7 After Approval of MD, Issue of Payment Letter and AEO 3
Challan to the applicant
8 Confirmation of Payment by the Account section AO (Estate) 2
9 Issue of letter for execution of modified Agreement EO 3
to Lease.
10 Execution of modified Agreement to Lease EO 7
11 Receipt of registered modified agreement copy
from the Applicant
12 Issuing letter of Grant of Expansion of Use with EO 1
copy mark to the planning department and
concerned TPO.

30
Process Manual – Estate Department

13 To issue revised demand note for Service Charges AEO 3

(in CIDCO area) to accounts along with copy of
issuing letter, agreement copy AO (Estate) 7
*Accounts to revise the Service charges details
accordingly if applicable

13. Transfer of Property (Tender Plot)

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents FO/AEO
submitted along with: 2
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Any other charges
3 Verification of execution of lease deed (for tender
plot) AEO 7
 In case of plot transfer, execution of lease
deed is verified and if not executed, tripartite EO/AEO/ 2
agreement is required to be signed. Also, FO
verification of registration of such tripartite
(TP) is also required.
 In case of plot transfer where lease deed is
executed, proposal for NOC for transfer is
submitted. Subsequently, the buyer and
seller have to execute deed of
assignment/conveyance deed and register

31
Process Manual – Estate Department

the same. The process is brought to a

closure after a copy of registered document
is submitted.

4 Verification of conditions of agreement to Lease, If

applicable
 If the condition regarding completion of
minimum prescribed construction within the EO/AEO/ 2
period granted by the Corporation, is not FO
satisfied, then issue a refusal and transfer
the process to the process of grant of time
extension.

 Else proceed for further.

5 Submission of the proposal for the approval of the AEO/EO 1

competent authority
6 Issue of Payment Letter and Challan to the AEO 1
applicant or rejection of the application
7 In case of revision of transfer charges before AEO 1
payment is made recovery of differential charges.
8 Confirmation of Payment by the Account section AO (Estate) 2
9 Issuing Transfer NOC EO/ AEO 1
10 Submission of registered copy of TP/Deed of -
Assignment
11 If, the registration is not done within 3 months of AEO 1
the NOC,
Recovery of Administrative Charges (Rs.500/-)
Payment Letter
Issue of Challan
Transfer NOC revalidated.
12 In case of cancellation of Agreement To Sale, then M(TS)/EO/ 3
10% of the Transfer Charges are forfeited and AEO
balance amount is refunded.
13 Else final transfer order is issued with copy to EO 1
ATPO/ ADTP (NMMC) and Accounts.

32
Process Manual – Estate Department

14. Transfer of Property (Built up Premises of Society)

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
 In case of Tender Plot transfer of individual
apartments only if the Lease Deed is
executed.
 In case of society plots Lease Deed is not
mandatory.
2 Basic Scrutiny of the details& documents Estate 2
submitted along with:
 Ownership details
 Number of Units Permitted
 Comparison of Member List with OC
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Any other charges
3. Confirmation of the carpet area of flat with respect AEO 1
to architect certificate.
In absence of such certificate proportionate plot
area is considered.
Applicable transfer charges will be levied
accordingly.
4. In case of multiple transfers of the Apartment, AEO 2
verification of the required documents for previous
transfer.
6. Submission of the proposal for the approval of the AEO/EO 1
competent authority

33
Process Manual – Estate Department

7. Issue of Payment Letter and Challan to the AEO 1

applicant or rejection of the application

8. In case of revision of transfer charges before AEO 1

payment is made recovery of differential charges.

9. Confirmation of Payment by the Account section AO (Estate) 3

10. Issuing Transfer NOC AEO 1

11. Submission of registered copy of Deed of

Assignment.

12. If, the registration is not done within 3 months of AEO 1

the NOC,
Recovery of Administrative Charges.
Payment Letter
Issue of Challan
Transfer NOC revalidated.
13 In case of cancellation of Agreement To Sale, then M(TS)/EO/
10% of the Transfer Charges are forfeited and AEO 3
balance amount is refunded.

14. Else final transfer order is issued. EO 1

15. Transfer of Property (CIDCO Built up Premises)

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details& documents AEO
submitted along with:
 Ownership details 2
 Change of User
 Residual FSI
 Outstanding dues
 Legal Issues
 Deed of Apartment
34
Process Manual – Estate Department

 Service charges and water charges

2a If any legal issues, forward the file to Legal Sr LO 7

Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.

2d If any dues are there, issue Payment Letter, AEO/ AO 3

challan & Receipt of Payment (Estate)
 Lease Rent
 Any other charges
3 In case of multiple transfers of the Apartment, AEO 2
verification of the require documents for previous
transfer.
4 Submission of the proposal for the approval of the AEO/EO 1
competent authority
5 Inform the applicant about the applicable Transfer AEO 1
charges. Account for Residual FSI if applicable.
6 Issue of Payment Letter and Challan to the AEO 1
applicant or rejection of the application

7 In case of revision of transfer charges before AEO 1

payment is made recovery of differential charges.
8 Confirmation of Payment by the Account section AO (Estate) 3
9 Issuing Transfer NOC AEO 1
10 Submission of registered copy of Deed of
Assignment.
11 If, the registration is not done within 3 months of AEO 1
the NOC,
Recovery of Administrative Charges.
Payment Letter
Issue of Challan
Transfer NOC revalidated.
12 In case of cancellation of Agreement To Sale, then M(TS)/EO/
10% of the Transfer Charges are forfeited and AEO 3
balance amount is refunded.
13 Else final transfer order is issued EO 1

35
Process Manual – Estate Department

16. Transfer of Property (Miscellaneous)

i. Change in composition of partnership firm: If a partner retires or a new

partner is added

Sr. Process/Activity Employee Time

No. concerned line
In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details& documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
 Partnership Deed (Old & revised)
2a If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Transfer charges are calculated as per policy AEO 1
4 Approval of competent authority as per DOP EO 1
5 Payment letter is issued AEO 1
6 Change is recorded after payment confirmation. AEO 1
Letter is issued

ii. Change in Directors of a company: If a Director retires or a new Director is

added

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details& documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
36
Process Manual – Estate Department

 Any other charges

3 Transfer charges are calculated as per policy AEO 1
4 Approval of competent authority as per DOP EO 1
5 Payment letter is issued AEO 1
6 Change is recorded after payment confirmation. AEO 1
Letter is issued

iii. Change in name of partnership firm / company:

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details& documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
 Declaration to and registration with
competent authority regarding change of
name
2a If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Transfer charges are calculated as per policy AEO 1
4 Approval of competent authority as per DOP EO 1
5 Payment letter is issued AEO 1
6 Change is recorded after payment confirmation. AEO 1
Letter is issued

17. Transfer of Property (due to demise of licensee/ member)

 On the Basis of Probate of Will
 On the Basis of Heirship/Succession Certificate
 On the Basis of letter of Administration
 On the basis of nomination with Society/CIDCO

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC

37
Process Manual – Estate Department

2 Basic Scrutiny of the details& documents AEO 2

submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
 Succession document
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their
advice
2b If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause notice.
2c If any dues are there, issue Payment Letter, AEO/ AO 3
challan & Receipt of Payment (Estate)
 Lease Rent
 Service Charges/Water charges
 Any other charges
3. Approval of Competent authority as per DOP AEO/ EO 1
3 Payment of applicable charges collected AEO/ AO 3
(Estate)
4 On confirmation of payment, CIDCO records the AEO 1
Change in Name of Heirs and issues the letter.

18. Recording of Nomination

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with CFC 1
application and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr.LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause
notice.

38
Process Manual – Estate Department

2d If any dues are there, issue Payment Letter, AO(Estate) 3

challan & Receipt of Payment
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 Payment of Rs. 5000 to be collected AO(Estate) 3
4 On confirmation of payment, CIDCO records the AEO 3
Nominee and issues the letter.

19. Amalgamation of Plots

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with application CFC 1
and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause notice.
2d If any dues are there, issue Payment Letter, AO(Estate) 3
challan & Receipt of Payment
 Lease Rent
 Other Charges

3 Proposal is forwarded to Sr. Planner for commentsSr. 7

Planning
4 After receipt of remarks from planning Dept., ATPO 30
proposal is forwarded to TPO for amalgamation of
plots.
5 On formal clearance for amalgamation by Sr. Planner 7
TPO/ADTP (NMMC), file is forwarded to Planning
Dept. for confirmed Demarcation Plan.
6 Upon receipt of confirmed Demarcation Plan, EO/AEO 3
Payment Letter is issued.

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Process Manual – Estate Department

7 Administrative charges are recovered as below: AO(Estate) 3

Rs.10000/- per amalgamation of 2 plots and further
addition of each is charged additional Rs.10000/-.
Payment receipt from Applicant.
Payment confirmation from Accounts Dept. if the
amount is > Rs. 100000/-.
8 Modified agreement is executed at Estate EO 15
9 Registration Agreement copy need to be submitted EO/AEO 15
to Estate by Applicant.
10 Competent Authority issues the Amalgamation MTS 7
Letter with copy to Accounts

20. Permission for Temporary Use of Open Spaces

Sr. Process/Activity Employee Time line

No. concerned In days
1. Check List of documents attached with CFC 1
application and Receipt of Application at CFC

2 Application is referred to Planning dept. for Sr. 7

comments PLANNER
3 After the proposal is accepted by Planning it is SE (Nodal) 7
sent to Nodal Administrator for site verification in
CIDCO area. And for site verification in NMMC
area is done by Surveyor.

4 If the permission is required for period of MTS / MD 30

maximum up to 30 days, the proposal is
submitted to Manager Town Services for
approval.
Else proposal is submitted to MD for approval.
Payment letter is issued (Charges as per policy)
Challan is prepared.
5 Payment is made AO(Estate) 3

6 Permission Letter is issued EO/AEO 3

21. Enrollment of Additional Members

If there is vacancy in membership of society against the number of tenements
confirmed in the O.C. additional members can be taken.

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Process Manual – Estate Department

 Due to increase in FSI from 1 to 1.5

 Due to increase in no. of units within same FSI

Sr Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with CFC 1
application and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause
notice.
3 Check the number of additional units as per AEO 7
occupancy.
Submit the proposal to scrutiny committee
4 Submit the proposal to competent authority for AEO/EO 3
approval
5 After receipt of approval, issue Payment Letter, AO(Estate) 3
challan & Receipt of Payment
 Membership Charges
 Lease Rent
 Service Charges/Water charges
 Any other charges
6 After confirmation of receipt of Payment, AEO/EO 3
Permission Letter for addition of member is
issued to the society.

22. Grant of No Dues

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with CFC 1
application and Receipt of Application at CFC

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Process Manual – Estate Department

2 Basic Scrutiny of the details & documents AEO 2

submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of CCUC 7
use observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further EO/AEO 3
Else issue Rejection letter and show cause
notice.
2d If any dues are there, issue Payment Letter, EO/AEO 3
challan & Receipt of Payment
Lease Rent
Service Charges/Water charges
Any other charges
3. For CIDCO Area - On Communication from AO(ESTATE) 3
TPO/ATPO Licensee approaches CIDCO for
payment of dues

4 For CIDCO Area No dues Certificate is sent to TPO/ATPO 7

TPO/ATPO
5. For NMMC Area - After receipt of outstanding EO/AEO 3
dues,
No dues Certificate is issued to applicant through
CFC.

23. Grant of Lease or Deemed Conveyance

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with CFC 1
application and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 2
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their

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Process Manual – Estate Department

advice
2b If any unauthorized construction or change of CCUC 7
use observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause
notice.
2d If any dues are there, issue Payment Letter, AO(ESTATE) 3
challan & Receipt of Payment
 Lease Rent
 Other Charges

3 Verify whether Occupancy Certificate (OC) is AEO 3

obtained
3a If OC obtained for FSI>50% of the permissible EO/AEO 1
FSI for Social Facility Plots OR FSI>75% of the
permissible FSI for rest of the Plot, then proceed
3b Else issue Rejection Letter EO/AEO 1
4 Verify whether OC obtained within permissible/ EO/AEO 3
extended period of construction
4a If yes, proceed EO/AEO 1
4b Else transfer to time extension process and after EO/AEO 3
completion proceed
5 Verify observance of other conditions of EO/AEO 3
agreement to lease (including special conditions
in case of SF plots)
5a If yes, proceed EO/AEO 1
5b Else issue Rejection Letter EO/AEO 1
6a If Plot is for individual residence, proceed further. EO/AEO 1
6b If it is a Society Plot, verify list of present AEO 3
members with the members enrolled with CIDCO
6ba If the list matches, proceed further AEO 1
6bb else transfer to apartment transfer process and AEO 1
after completion of process, proceed further
6c If Plot is a tender plot, verify whether the Allottee AEO 1
has formed the Society of the residents
6cb Else issue Rejection Letter EO/AEO 3
7 Forward the file to FA section for verification of FA (Financial 7
calculation and proprietary audit and proceed on Adviser)
the basis of remarks obtained
7a If any issues / compliances pointed out, issue EO/AEO 3
Rejection Letter accordingly
7b Else proceed further AEO 1

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Process Manual – Estate Department

8 Verify whether amendment of Bye Law No. 38 AEO 3

regarding seeking permission from CIDCO has
been effected
8a If yes, proceed further AEO 1
8b Else issue Rejection Letter EO/AEO 1
9 Submit the file to Manager (Town Services) for MTS 3
approval
9a If approved, proceed further EO/AEO 1
9b Else issue Rejection Letter EO/AEO 1
10 Issue letter calling for Execution of Lease Deed EO/AEO 3
11 Execution of Lease Deed EO 15
12 Receipt of registered Lease Deed EO/AEO 15
13 Issue of Final Order EO 3

24. NOC for Society Formation

Sr. Process/Activity Employee Time line

No. concerned In days
1 Check List of documents attached with CFC 1
application and Receipt of Application at CFC
2 Basic Scrutiny of the details & documents AEO 3
submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
 Unauthorized Construction
2a If any legal issues, forward the file to Legal Sr.LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause
notice.
3 If any dues are there, issue Payment Letter, AO(Estate) 3
challan & Receipt of Payment
 Lease Rent
 Any other charges (Transfer Charges)
4 Payment is made and copy of receipt is AO(Estate) 7
submitted to Estate
5 NOC is issued for formation of society. AEO/EO 3

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Process Manual – Estate Department

25. Drainage NOC for NMMC / PMC Areas

Sr. Process/Activity Employee Time line

No. concerned In days

1 Check List of documents attached with CFC 1

application and Receipt of Application at CFC

2 Basic Scrutiny of the details & documents AEO 2

submitted along with:
 Ownership details
 Outstanding dues
 Legal Issues
2a If any legal issues, forward the file to Legal Sr. LO 7
Department and proceed further only after their
advice
2b If any unauthorized construction or change of use CCUC 7
observed, forward the file to CUC section for
resolution of problem and proceed further only
after their advice
2c If issue resolved, proceed further AEO 3
Else issue Rejection letter and show cause
notice.

2d If any dues are there, issue Payment Letter, AO(Estate) 3

challan & Receipt of Payment
 Lease Rent
 Service Charges/Water charges
 Any other charges
3 On confirmation of Payment if applicable, EO 3
Drainage NOC will be issued by CIDCO

45