Biography Victor Vroom: Victor Vroom (Victor Harold Vroom 9 August 1932) Is A Professor Emeritus of
Biography Victor Vroom: Victor Vroom (Victor Harold Vroom 9 August 1932) Is A Professor Emeritus of
In that time, there was no guarantee for keeping a job, but Victor Vroom’s father
managed to keep his employment at the Northern Electric Company, an electric
supply and distribution company. He consequently was able to finance Victor
Vroom’s brother’s education, who both graduated from McGill University but it
was uncertain if he could finance Victor Vroom’s education in the future.
Expectancy theory has three components: expectancy, instrumentality, and valence.
Expectancy is the individual’s belief that effort will lead to the intended performance
goals. Expectancy describes the person’s belief that “I can do this.” Usually, this belief is
based on an individual’s past experience, self-confidence, and the perceived difficulty of
the performance standard or goal. Factors associated with the individual’s expectancy
perception are competence, goal difficulty, and control.
Instrumentality is the belief that a person will receive a desired outcome if the
performance expectation is met. Instrumentality reflects the person’s belief that, “If I
accomplish this, I will get that.” The desired outcome may come in the form of a pay
increase, promotion, recognition, or sense of accomplishment. Having clear policies in
place—preferably spelled out in a contract—guarantees that the reward will be
delivered if the agreed-upon performance is met. Instrumentality is low when the
outcome is vague or uncertain, or if the outcome is the same for all possible levels of
performance.
Valence is the unique value an individual places on a particular outcome. Valence
captures the fact that “I find this particular outcome desirable because I’m me.” Factors
associated with the individual’s valence are needs, goals, preferences, values, sources
of motivation, and the strength of an individual’s preference for a particular outcome. An
outcome that one employee finds motivating and desirable—such as a bonus or pay
raise—may not be motivating and desirable to another (who may, for example,
prefer greater recognition or more flexible working hours).
Expectancy theory, when properly followed, can help managers understand how
individuals are motivated to choose among various behavioral alternatives. To enhance
the connection between performance and outcomes, managers should use systems
that tie rewards very closely to performance. They can also use training to help
employees improve their abilities and believe that added effort will, in fact, lead to better
performance.