iX TxA

Service & Maintenance Manual

MAEN021, 2013-04 English
Foreword
All operator panels are developed to satisfy the demands of human-machine communication. Built-in
functions such as displaying and controlling text, dynamic indication, time channels, alarm and recipe
handling are included.
The operator panel works primarily in an object-oriented way, making it easy to understand and use.
Configuration is carried out on a PC using the iX Developer configuration tool. The project can then be
transferred and stored in the operator panel itself.
Various types of automation equipment such PLCs, servos or drives can be connected to the operator
panels. In this manual, the term “the controller” refers to the connected equipment.
This manual explains how to install the operator panel. Please refer to the TxA installation manual and the
iX Developer reference manual for further information.

iX TxA
Service & Maintenance Manual
MAEN021, 2013-04 English
Order no: MAEN021
Copyright © 2013-04 Beijer Electronics AB. All rights reserved.
The information in this document is subject to change without notice and is provided as available at the time of printing. Beijer Electronics AB,
including all its group companies, reserves the right to change any information without updating this publication. Beijer Electronics AB,
including all its group companies, assumes no responsibility for any errors that may appear in this document. Read the entire
installation manual prior to installing and using this equipment. Only qualified personnel may install, operate or repair this equipment.
Beijer Electronics AB, including all its group companies, are not responsible for modified, altered or renovated equipment. Because the
equipment has a wide range of applications, users must acquire the appropriate knowledge to use the equipment properly in their specific
applications. Persons responsible for the application and the equipment must themselves ensure that each application is in compliance with all
relevant requirements, standards and legislation in respect to configuration and safety. Only parts and accessories manufactured according to
specifications set by Beijer Electronics AB, including all its group companies, may be used.
BEIJER ELECTRONICS AB, INCLUDING ALL ITS GROUP COMPANIES, SHALL NOT
BE LIABLE TO ANYONE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR
CONSEQUENTIAL DAMAGES RESULTING FROM THE INSTALLATION, USE OR REPAIR
OF THIS EQUIPMENT, WHETHER ARISING IN TORT, CONTRACT, OR OTHERWISE.
BUYER'S SOLE REMEDY SHALL BE THE REPAIR, REPLACEMENT, OR REFUND OF
PURCHASE PRICE, AND THE CHOICE OF THE APPLICABLE REMEDY SHALL BE AT
THE SOLE DISCRETION OF BEIJER ELECTRONICS AB, INCLUDING ALL ITS GROUP
COMPANIES.

iX TxA
Service & Maintenance Manual
MAEN021, 2013-04 English
 Contents

Contents
1 Safety Precautions ....................................................... 6
1.1 General ........................................................... 6
1.2 During Installation .............................................. 6
1.3 During Use ....................................................... 7
1.4 Service and Maintenance ........................................ 7
1.5 Dismantling and Scrapping ..................................... 7
2 References ................................................................ 8
3 TxA Maintenance ....................................................... 9
3.1 Software .......................................................... 9
3.1.1 Entering Update Mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.1.2 Entering the Service Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
3.2 Hardware ......................................................... 10
3.2.1 General information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
3.2.2 Tests . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2.3 Replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2.4 Cables . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
3.2.5 Replacing the Back Cover and/or CPU Card . . . . . . . . . . . . . . . . . . . . 12
3.2.6 Replacing the Display/Display Cable . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
3.2.7 Replacing the Complete Front Assembly . . . . . . . . . . . . . . . . . . . . . . . . 16
3.2.8 Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
3.2.9 Selftest and Software Update after hardware change . . . . . . . . . . . . 17
4 Fault Tracing ............................................................. 18
5 Available Spare Parts .................................................... 19

Beijer Electronics, MAEN021

 Safety Precautions

1 Safety Precautions
Both the installer and the owner and/or operator of the operator panel must read
and understand this installation manual.

1.1 General
• Read the safety precautions carefully.
• Check the delivery for transportation damage. If damage is found, notify the
supplier as soon as possible.
• Do not use the operator panel in an environment with high explosive hazards.
• The supplier is not responsible for modified, altered or reconstructed
equipment.
• Use only parts and accessories manufactured according to specifications of
the supplier.
• Read the installation and operating instructions carefully before installing,
using or repairing the operator panel.
• Never allow fluids, metal filings or wiring debris to enter any openings in the
operator panel. This may cause fire or electrical shock.
• Only qualified personnel may operate the operator panel.
• Storing the operator panel where the temperature is lower/higher than
recommended in this manual can cause the LCD display liquid to
congeal/become isotopic.
• The LCD display liquid contains a powerful irritant. In case of skin contact,
wash immediately with plenty of water. In case of eye contact, hold the eye
open, flush with plenty of water and get medical attention.
• The figures in this manual serves an illustrative purpose. Because of the many
variables associated with any particular installation, the supplier cannot
assume responsibility for actual use based on the figures.
• The supplier neither guarantees that the operator panel is suitable for your
particular application, nor assumes responsibility for your product design,
installation or operation.
• It is recommended to turn on and shut down the operator panel at least once
before installing any components/cards or before connecting the operator
panel to external devices, like for example serial devices.

1.2 During Installation

• The operator panel is designed for stationary installation on a plane surface,
where the following conditions are fulfilled:
– no high explosive risks
– no strong magnetic fields
– no direct sunlight
– no large, sudden temperature changes
• Install the product according to the accompanying installation instructions.
• Ground the product according to the accompanying installation instructions.
• Only qualified personnel may install the operator panel.
• Separate the high voltage, signal and supply cables.
• Make sure that the voltage and polarity of the power source is correct before
connecting the product to the power outlet.

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 Safety Precautions

• Peripheral equipment must be appropriate for the application and location.

1.3 During Use

• Keep the operator panel clean.
• Emergency stop and other safety functions may not be controlled from the
operator panel.
• Do not use too much force or sharp objects when touching the keys,
touchscreen etc.

1.4 Service and Maintenance

• Only qualified personnel should carry out repairs.
• The agreed warranty applies.
• Before carrying out any cleaning or maintenance operations, disconnect the
equipment from the electrical supply.
• Clean the display and surrounding front cover with a soft cloth and mild
detergent.
• Replacing the battery incorrectly may result in explosion. Only use batteries
recommended by the supplier. During the warranty period, the battery needs
to be replaced by an authorized Beijer Electronics service center.

1.5 Dismantling and Scrapping

• The operator panel or parts thereof shall be recycled according to local
regulations.
• The following components contain substances that might be hazardous
to health and the environment: lithium battery, electrolytic capacitor and
display.

Beijer Electronics, MAEN021 7

 References

2 References
Document Description
MAxx015F iX T4A Installation manual

MAxx016F iX T7A Installation manual

MAxx017F iX T10A Installation manual

MAxx118A iX T7AM Installation manual

MAxx120A iX T7AM + CiX CAN Module Installation manual

xx corresponds to the following language codes:

• en — English
• de — German
• es — Spanish
• fr — French
• it — Italian
• cn — Simplified Chinese
• tw — Traditional Chinese
• ptbr — Brazilian Portuguese
Installation procedures, technical data, as well cutout and outline dimensions are
described in the Installation manuals. Please refer to the Installation manuals and
iX Developer reference manual for further information.

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 TxA Maintenance

3 TxA Maintenance
3.1 Software
Maintenance of the TxA is similar to maintenance of the other iX Panel, with a few
important differences, described in this document.
It is possible to update the TxA with new system software and to make service
settings such as touch calibration, IP settings, self test etc. These actions are
performed by following the procedures described below.

3.1.1 Entering Update Mode

In order to update the system software of the iX Panel, you first have to download
the new image from the Beijer Electronics website to your PC.
Follow the steps below:
• Hold a finger anywhere on the touch screen when applying power to the
panel. After a few seconds the following message is displayed:
– Enter update mode?
– Release touch.
• Release the finger from the screen. The following message is displayed:
– Touch screen to enter update mode
• Touch the screen once with a finger to enter the update mode. Otherwise the
panel will start in normal mode after 5 seconds.
Now the update screen is shown and the panel is ready for image update, according
to the instructions on the screen.
Detailed information about the upgrade procedure is available in the iX Developer
help file, in the Operator Panel Upgrade chapter.

3.1.2 Entering the Service Menu

Perform the following steps to enter the service menu:
• Apply power to the panel
• When the hourglass symbol disappears, press a finger on the screen and hold
until the touch calibration screen displays the following message:
– Tap anywhere on screen or touch calibrate will start in 10 seconds.
• Lift the finger and press once again to enter the service menu

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 TxA Maintenance

Detailed information about the options in the service menu is available in the iX
Developer help file, in the Service Menu chapter.
In addition to the descriptions in the iX Developer help file, the TxA service menu
also includes a Debug Logging option. Debug logging is used for service purposes.
Selecting this option makes it possible to enable/disable debug logging, and also
copying the debug log to a USB memory stick.

3.2 Hardware
This chapter describes how to maintain the TxA operator panel hardware. The
chapter includes general information, hardware tests and certificates, technical
data, a hardware replacement guide, and a fault tracing section.

Note:
Please refer to the Installation manual for technical details

3.2.1 General information

Before the operator panels are approved for market introduction, they are tested
by independent authorities. The TxA operator panels are examined by several
authorities before being approved for market introduction.
All operator panels are designed to fulfill CE, UL, and other standards.
The quality policy and environmental policy place demands on all suppliers and
subcontractors.

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 TxA Maintenance

3.2.2 Tests
The manufacturer performs extensive hardware testing before an operator panel
is approved. Some tests are performed by external testing companies, such as the
Swedish National Testing and Research Institute.
All operator panels are submitted to testing before leaving the manufacturer.

3.2.3 Replacement
This section contains instructions on how to replace operator panel hardware.
Only components included in the latest bill of material and spare parts list are
allowed.

3.2.4 Cables
Most of the operator panels use the same type of flex cable connectors.
To release the flex cables from the connector, gently push the two flanges on the
cable connector towards the flex cable, or in some cases, a clip above the complete
connector.

connector flanges

Caution:
The connectors must be unlocked on both sides before removing the cable, otherwise
the flex cable may be damaged.

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 TxA Maintenance

3.2.5 Replac-
ing the Back Cover and/or CPU Card
The following is needed:
• A new back cover and/or CPU card
• A Torx TX10 screwdriver

Note:
Make sure to use adequate ESD protection.

Information about spare parts can be found in chapter Available Spare Parts.
Follow the steps below:
1. Power off the operator panel.
2. Remove the back cover (1) of the operator panel by removing the
Torx M3 screws (3).

Caution:
Open the operator panel slowly, taking care of the flex cable that is connecting the
Front Unit to the CPU card (5) that is mounted in the back cover (1).

3. Disconnect the display cable according to the instructions in chapter Cables.

2 3

1
1. Back cover
2. Toothed washer
3. Torx M3 Screw

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 TxA Maintenance

4. Remove the Torx M3 screws (3) from the CPU card (5), and then remove the
CPU card (5).

Note:
It is not necessary to remove the connector plate.

4. Torx M3 Screw
5. CPU card

5. Assemble the CPU card (5) to the new back cover (1).
6. Connect the flex cable from the front unit to the CPU card (5).
7. Screw the Front and the back cover (1) together.
8. Power up the unit and run a selftest.

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 TxA Maintenance

3.2.6 Replacing the Display/Display Cable

The following is needed:
• A new display— including front adapter board, display frame and a new
display cable
• A Torx TX10 screwdriver
• Phillips screwdriver

Note:
Make sure to use adequate ESD protection.

Information about spare parts can be found in chapter Available Spare Parts.
Follow the steps below:
1. Power off the operator panel.
2. Follow the instructions in chapter
Replacing the Back Cover and/or CPU Card to remove the back cover.
3. Unlock the flex cable connector and disconnect the flex cable from the
CPU board.

Note:
The connector must be unlocked on both sides before removing the cable.

4. Disconnect the LED flex cable from the Front Adapter Board.

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 TxA Maintenance

5. Unscrew the display frame (1) and remove the old display (2).

4
1. Display Frame
2. Display
3. Display Gasket
4. Front Frame

6. Assemble the new display (2).

Caution:
Take care that the display gasket (3) between the front frame (4) and display (2) is in
the correct position, and that it is not damaged.

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 TxA Maintenance

3.2.7 Replacing the Complete Front As-

sembly
The following is needed:
• A new front assembly
• A Torx TX10 screwdriver

Note:
Make sure to use adequate ESD protection.

Information about spare parts can be found in chapter Available Spare Parts.
Follow the steps below:
1. Power off the operator panel.
2. Follow the instructions in chapter
Replacing the Back Cover and/or CPU Card to remove the back cover (1).
3. Attach the new front assembly (2).
4. Re-assemble the unit.

Note:
Make sure that the display cable (3) fits correct and tight on both sides (Front and CPU)
according to the instructions in chapter Cables.

2 3 1
1. Back cover
2. Front assembly
3. Display cable

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 TxA Maintenance

3.2.8 Battery
The panels listed below use a rechargeable battery. All other panels use a BR 2032
battery.

Panels with part numbers 630000101, 630000201

and 630000301:
When connecting the operator panel to the power outlet for the first time, make
sure not to interrupt power for a minimum of 48 hours in order to charge the
battery completely. After that, the battery may be charged partly during a shorter
period of time.

3.2.9 Selftest and Software Update af-

ter hardware change
It is important and recommended that the panel is tested after a change of
hardware has been made.
To do so, a software update has to be made and after that the selftest program with
the connected test-plugs has to be performed.

Note:
Please refer to chapter Software and the iX Developer online help.

Beijer Electronics, MAEN021 17

 Fault Tracing

4 Fault Tracing
The following fault tracing list can be used to identify faults in the operator panel.

Problem Solution
The operator panel is not 1. Is the power voltage correct?
working properly.
2. Does the power supply deliver enough current?
Power LED is off.
3. Check the fuse.
The operator panel is not 1. Check the communication cable between the units.
communicating with the
2. Check that the operator panel has a controller
controller.
driver downloaded.
3. Check that the correct controller driver is used.
4. Check the communication ports on the CPU board.
The operator panel is 1. Check the backlight dimming.
working but the backlight
2. Check that the backlight is connected to the Front
is off.
Adapter board.
The operator panel is not 1. Check the backlight dimming.
working, the backlight is
2. Check the CPU board for burned components.
off but the power LED is
on. 3. Download new firmware to the operator panel.

The operator panel does 1. Check the versions included with the operator
not include the latest panel.
firmware.
2. Make sure that a copy of the project is saved to the
computer.
3. Download an updated image with the Image Loader
and follow the directions.
The touch screen is 1. Re-calibrate the touch screen.
malfunctioning or is not
2. Check that the flex cable is correctly fitted.
responding at all.
3. Replace the Front of the operator panel.
Lines in display has wrong 1. Make sure the display cable is correctly fitted.
color or the display picture
2. Make sure the display cable is not folded or damaged
is shifted.
in any way.
3. Replace the display cable

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 Available Spare Parts

5 Available Spare Parts

Part
number Description Panel type
100–0104 T4A Complete Front assembly including front cover, T4A
touch and overlay
100–0105 T4A Display assembly including display and front PCB T4A
100–0106 T4A CPU assembly including CPU card, connector plate T4A
and screws
100–0107 TxA External parts T4A, T7A,
T7AM, T10A
100–0108 T7A Complete Front assembly including front cover, T7A
touch and overlay
100–0109 T7A Display assembly including display and front PCB T7A
100–0110 T7A CPU assembly including CPU card, connector plate T7A
and screws
100–0111 T10A Complete front assembly including front cover, T10A
touch and overlay
100–0112 T10A Display assembly including display and front PCB T10A
100–0113 T10A CPU assembly including CPU card, connector T10A
plate and screws
100–0265 T4A SoftControl T4A CPU Assembly including CPU card, T4A SC
connector plate and screws
100–0266 T4A SoftControl T7A CPU Assembly including CPU card, T7A SC
connector plate and screws
100–0267 T4A SoftControl T10A CPU Assembly including CPU T10A SC
card, connector plate and screws
100–0268 T7AM Display assembly including display and front PCB T7AM
100–0270 T7AM Complete Front assembly black including front T7AM
cover, touch and overlay
100–0271 T7AM CPU assembly including CPU card, connector T7AM
plate and screws

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