Informer-IP Series C: Setup, Program, and User Manual
Informer-IP Series C: Setup, Program, and User Manual
25500395
Rev. C0 0920
Printed in U.S.A.
© Copyright 2017-2020 Federal Signal Corporation
Limited Warranty
This product is subject to and covered by a limited warranty,
a copy of which can be found at www.fedsig.com/SSG-Warranty.
A copy of this limited warranty can also be obtained by written
request to Federal Signal Corporation, 2645 Federal Signal Drive,
University Park, IL 60484, email to [email protected] or call
+1 708-534-3400.
Safety Messages......................................................................................................................................................7
General Description.................................................................................................................................................7
Introduction..........................................................................................................................................................7
Broadcasting Messages.....................................................................................................................................73
Broadcasting WAV Files.....................................................................................................................................75
Broadcasting Text to Speech (TTS)...................................................................................................................76
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Getting Service.......................................................................................................................................................80
Appendix B Forms..................................................................................................................................................83
Tables
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Safety Messages
Safety Messages
It is important to follow all instructions shipped with this product. This device
is to be installed by trained personnel who are thoroughly familiar with the
country electric codes and will follow these guidelines as well as local codes and
ordinances, including any state or local noise control ordinances.
After installation, service, or maintenance, test the system to confirm that it is operating
properly. Test the system regularly to confirm that it will be operational in an emergency.
Each Informer device has its own Installation Manual. See fedsig.com for online manuals.
General Description
Introduction
This manual describes how to set up, configure, program, and use Informer-IP devices.
Each Informer device has its own Installation Manual. See fedsig.com for online manuals.
This manual does not pertain to Informer Series A or B products. See “Getting Service”
on page 80 for Federal Signal’s contact information for Series A or B I-IP15 upgrade
instructions. Other Series A or B Informer models are not hardware compatible with
Series C software.
Store over 4000 WAV files containing tones, music, or voice messages on a removable
SD card in the Informers. The WAV files can be configured to play when a local input
is activated or remotely using the SIP, Modbus®, and Commander interfaces. The
Informer indoor and outdoor speakers include four digital inputs. These inputs can be
configured to directly activate the speaker to play a string of 1-19 WAV files and control
integrated relay output(s) or initiate predefined macros to activate multiple speakers
when the Commander application is purchased. The inputs can be remotely monitored
and configured to activate other speakers when integrated with the Commander HMI.
The Informers are remotely configurable and can obtain software updates through the
speaker’s web page and the optional Commander software application.
NOTE: Automatic volume control is not available with the I-IP2 and I-IPSIU products.
Digital Inputs
The Informers have digital inputs that can be activated using a dry contact closure.
Configure the inputs from the Informer’s web page. See “2. Configuring the RTU Settings”
on page 21. Each input can be configured to play 1-19 WAV files when the input is
activated. The WAV files to be played are entered by index number in a comma-separated
list, for example, 1,2,6. Relay outputs can be selected to close when the input is active and
remains closed until the associated WAV file(s) have finished playing.
The inputs can be configured for normally open or normally closed contacts and can
be assigned a priority level of 1 to n (n = number of inputs available in the product). The
inputs can be configured for momentary or continuous operation, or they can be disabled.
Momentary inputs will play the associated WAV file one time when the state changes
to active. Continuous configured inputs will continue to play the associated WAV files
and open or close associated relay output(s) as long as the input is active. If multiple
continuous inputs are active, the WAV files and relay outputs associated with each input
will activate in sequence. Lower priority inputs are ignored while higher priority inputs
are active. If an equal or greater priority momentary input is activated while a continuous
input is active, the momentary input will interrupt the WAV file and relay controls
associated with the continuous input. The continuous input(s) will resume control when
the WAV file(s) associated with the momentary input finish playing. Equal or higher priority
momentary inputs will override other active momentary controls.
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Informer Series C Overview
The digital inputs may also be configured using the Commander® application. The
Commander application will override web page configurations.
Web page configurations must be applied and the Informer must be rebooted before the
changes take effect.
To configure SIP setting, use the Informer’s integrated web server’s web page. SIP SDP,
secure SDP TLS, RTP, and RTP Telephone Events (RFC2833/4733) are supported. The
Informers include a configurable Jitter Buffer, Quality of Service (QoS), and support
redundant SIP servers to ensure high reliability for emergency communications.
Federal Signal offers complete SIP server and Gateway options that include paging to
speakers’ groups by dialing a single phone extension. Single button paging stations and
touchscreen phones with configurable call buttons are also available.
When the first DTMF (Start) framing character is received, the Informer starts reading
the control number digits for 5 seconds or until the second (Stop) framing character is
received or until an illegal character is received. Each digit received restarts the 5-second
timer. When the second framing character is received, the valid digits read will determine
the control command number. One to four digits, including the valid digit numbers 0-9
may be entered. If any character other than the framing characters or valid digit number
is received or the 5 second character entry period expires, the framing character and any
valid digits read are treated as noise and discarded. Leading 0 (zeros) digits are allowed,
but not required.
When a valid command is received, the Informer acknowledges the receipt by sending
three short beeps, hanging up, and playing the WAV file or activating the function.
Acknowledgment beeps are not heard if more than one speaker is included in a group
call (phone page).
NOTE: Not all SIP servers will be able to relay acknowledgment beeps if more than one
speaker is included in a group call (phone page).
NOTE: There are over 160 standard messages included on the SD card. See “Appendix C
Standard DV Messages” on page 95 for a complete list.
When a valid command is received to play a WAV file, the Informer acknowledges the
receipt by sending three short beeps, hanging up, and playing the WAV file.
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Informer Series C Overview
The input functions can be configured on the Informer’s web page and activated by
initiating local digital inputs on the Informer or by using the Modbus® and SIP interfaces.
Up to 50 functions can be configured using the Federal Signal Commander software
application. If Commander is used to program the Informer, Commander will override the
web page configuration and change the Digital Inputs Mode options to Commander on
the RTU Settings page.
NOTE: I-IPSIU inputs cannot be configured to run local functions; instead they can execute
Commander Activation Templates.
When a valid function command is received, the Informer acknowledges the receipt by
sending three short beeps, hanging up, and activating the function.
Modbus TCP
Modbus® TCP can directly control and monitor speakers from an existing PLC over an
Ethernet network. This interface provides direct control of WAV files and relay output(s) in
the speaker. The interface also provides the ability to monitor the speaker’s digital inputs
and activation status.
Digital Coil Registers are used to monitor Activation Status, Digital Input Status, and
Time Synchronization Status. Analog Registers are used to play WAV files and activate
preprogrammed functions. Preconfigured programs and WAV files can be activated, relay
outputs can be controlled, and speaker status can be monitored.
The number of inputs for each Informer model are listed in “Table 1 Input and Output
Configuration” on page 9.
Supported Protocols
Use the interface that supports the Modbus TCP protocol. Configure the Modbus interface
on the unit’s web page. There are two configuration options:
The software versions listed below are the minimum versions that support the Series C
Modbus interface. A firmware upgrade will be required to use the Modbus interface if the
RTU firmware is below these minimum requirements.
• DIGI v2.1.0.44
• IP15 v2.3.0.11
• IP100 v5.2.0.30
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Informer Series C Overview
Arming the unit clears attenuation values (full volume). If attenuation is desired when
activating digital voice messages (address 1) or tones (address 2) the attenuation values
(address 4,5) must be set after the units is armed.
Activating digital voice (address 1) and tone (address 2) clears the activation status. Unit
will report local activation and report the last function RTU as Digital Voice, PA, or Siren
Tone to Commander (v15.8.0.33+). Commander will report Last Activation faults.
Both digital (coils) and analog registers are supported. Preconfigured programs and
WAV files can be activated, relay outputs can be controlled, and speaker status can be
monitored.
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Informer Series C Overview
• Automated activations
• CommanderOne® cloud interface
CommanderOne Enabled
CommanderOne is a secure cloud service offered by Federal Signal that allows remote
communication with Commander through a website or the CommanderOne app for
iPhone and Android® mobile phones.
CommanderOne Highlights:
You can statically address the Informer or configure it for DHCP. For permanent
installations and good network management, it is recommended to reserve static IP
addresses for all Informer devices on the network. The factory default setting places the
Informer on a static IP address of 10.10.10.1 with a subnet mask of 255.255.0.0 on port
16887. If the configuration information is lost, restore the unit to this factory default setting
with a hardware reset.
Reserve static (typically private) IP addresses on your network for each Federal Signal
network server and for each Informer and any other Federal Signal network equipment
such as sirens, SIU, or PA interface devices. If the Informers are used with the Commander
application, you must reserve a unique numeric site ID numbers for use by the
Commander software to identify each Commander Control Station, Informer, and siren
devices. Do not duplicate IP addresses or site ID numbers on the network at any time,
or network errors occur. Informer and Siren Site ID numbers start at number 001 and are
numbered sequentially. Commander Control Station Site ID numbers start at number 900.
Login
To configure the network interface through the web browser:
This will allow you to access the Informer at its default IP address (10.10.10.1).
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Configuring Informers Using the Web Interface
3. Enter the default 10.10.10.1 IP address or the preconfigured static address for the
Informer into your web browser to view the web page of the device.
NOTE: If you change the Username or Password, record them in Appendix B “Table 11
Informer Network Configuration” on page 83.
5. Enter the Password:
fedsig (or preconfigured Password)
The Home page displays a summary of the current configuration settings for the
RTU. The Navigation Menu (blue hyperlinks on left) is used to access other System
Management web pages. Use the Help hyperlink to access the user manual from any
web page.
NOTE: It may take up to 1 minute to update all the fields on the Home page after
applying power or resetting the RTU. Click the Home menu to refresh and update the
page.
Fields Description
Model The RTU model of the device. This field will be blank for a few
minutes following power up or master reset.
RTU Number The RTU’s assigned identity.
Description The RTU’s description.
SmartMsg The RTU’s assigned default SmartMsg server.
Server
SmartMsg The RTU’s SmartMsg Failover List. This field is blank until the unit
Failover List successfully connects to the server and retrieves failover list.
SIP Status The RTU’s SIP connection status. When the RTU is registered with a
SIP server, the status will be Online and the SIP server’s IP address
will be displayed. Offline will be displayed when the RTU is not
registered with a SIP server.
MAC Address The MAC Address of the device.
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Configuring Informers Using the Web Interface
Fields Description
Up Time The elapsed time since power up or reboot.
7. Record the MAC and IP address in Appendix B to ensure the device can be managed
in the future.
You cannot leave the Default Gateway blank when a static IP address is assigned. A valid
IP address is required. Use the server’s IP address as the gateway if making a direct
Ethernet connection to the device.
After changes are made, click the Apply button and Reboot the RTU to begin using the
new configuration settings. Reboot the RTU by cycling power or from the Reboot web
page.
Use a MAC/IP address discovery tool to locate the IP address of the RTU if the network
configuration settings are lost, misconfigured, or if DHCP is used. You must use the
tool on the same side of a network router as the RTU. Contact Federal Signal Customer
Support, see “Getting Service” on page 80 for assistance with the discovery tool.
Fields Description
Obtain an When the device is rebooted, it obtains new network settings
IP address automatically from the network DHCP server.
automatically
Use the Supplies static settings. You must enter an IP Address, Subnet Mask,
following IP and Gateway. A DNS server address is only required if domain names
address are used instead of IP addresses.
Fields Description
IP Address or The RTU’s assigned IPV4 address or its domain name in the IP
Domain Name address field.
Subnet Mask The RTU’s assigned subnet mask.
Default The RTU’s network gateway for routing IP traffic
Gateway
Primary DNS The Primary Domain Name Server for the network (Must be entered if
the RTU is required to connect to a server by its domain name.)
Secondary The Secondary Domain Name Server for the network.
DNS
Apply Saves your settings. You must reboot for changes to take effect.
Once the IP address is changed, configuration is only possible when the Informer and
the configuration computer are placed on the live network together. Reconfigure the
configuration computer’s IP settings before returning to the live network. You now need to
log into the web page with the new IP address after the address is changed.
NOTE: You can use DHCP to simplify Informer deployment, but MAC address discovery
tools may not traverse routers and maintenance may be more difficult.
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Configuring Informers Using the Web Interface
Power and ambient sound attenuation levels can be configured using the web page.
These settings may be overridden if power levels are configured using the Commander
application. (NOTE: These settings do not apply to I-IPSIU devices.)
Power attenuation allows the sound output to be attenuated up to 20 dB for PA. For
example, if set to -10 dB, the speaker’s sound output will be lowered from the maximum
by 10 dB. The maximum power attenuation adjustment is 20 dB.
Informers also have an ambient attenuation setting, allowing automatic attenuation based
on the local ambient sound level. For example, if the ambient attenuation is set for 70 dB,
then for every decibel, the noise level is below 70 dB (at the Informer), the Informer will
attenuate the sound level output by a decibel. The maximum power attenuation and
ambient attenuation is a combined 20 dB.
SmartMsg
Use the SmartMsg check box to enable or disable the SmartMsg network interface. To
use the interface, check the box and enter the IP address of the SmartMsg server. The
port is preconfigured to 16887. When applied, the RTU attempts to log into the SmartMsg
server. If a server connection is lost for over 10 minutes, the unit performs a hardware and
software reset; therefore, to prevent interruption of other system services, disable the
interface if not in use.
Modbus
Use the Modbus® check box to enable or disable the Modbus interface. You can change
the default port number if needed. The default Modbus port number is 502. You can use
this interface in conjunction with the SmartMsg interface, but disable the interface if not
required for system operation.
SIP
Use the SIP check box to enable or disable the SIP interface. You can use this interface in
conjunction with SmartMsg and Modbus, but disable to prevent the device from resetting
if a SIP server is not available.
Digital Inputs
You can assign Digital Inputs to play digital voice messages when the input becomes
active. If the Informer receives programming from Commander®, the Input Mode is set
to the Commander option, and the Inputs are unavailable to be configured using the
RTU Setting web page. To make this field available to configure, remove all Commander
programming.
After changes are made, click the Apply button, and then reboot the RTU from the
Reboot web page to begin using the new configuration settings. See the following screen
captures to configure the RTU Settings of the Informer.
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Configuring Informers Using the Web Interface
Fields Description
General
RTU Number The RTU’s assigned identity. When used on with a Commander
network, all devices in the system must have a unique RTU Number.
The number must be a positive integer.
Description Use this 48-character text field to describe the RTU. This can be the
physical address of the site or any other text string. The description
field has a 255-character limit and can be scrolled to view additional
characters.
Power Use this control to set the default volume level. The selected level
Attenuation applies to SIP audio and all other functions unless overridden by
Commander. The selected value defines dB attenuation from full
volume. 0 dB is full volume, and 20 dB is minimum volume.
Ambient Use this control to set the default Ambient Attenuation Threshold.
Attenuation The selected level applies to SIP audio and all other functions unless
overridden by Commander. The sound level will start attenuating
when the ambient SPL drops below this threshold.
SmartMsg
Enable Check to enable the SmartMsg interface.
SmartMsg
SmartMsg The RTU’s assigned default SmartMsg Server IP Address or DNS
Server name.
SmartMsg Port The port is preconfigured to 16887.
Fields Description
Modbus
Enable Check to enable the Modbus interface.
Modbus
Modbus Port The RTU’s assigned Modbus TCP port number. The default is 502.
SIP
Enable SIP Check to enable the SIP interface
SIP Port The RTU’s assigned SIP port number. The default is 5060.
SIP TLS Port The RTU’s assigned TLS SIP port number. The default is 5061
Local Address Displays the RTU’s IP address.
Primary SIP The RTU’s assigned primary SIP server.
Server
Secondary SIP The RTU’s assigned secondary SIP server. If your system does not
Server use a failover server, leave this field blank.
Address The RTU’s assigned Address or Extension number. This field is
(Extension) required.
Registration Username for registration. If this field is blank, the Address
User ID (Extension) will be used for the Registration User ID.
Password The RTU’s assigned SIP password.
Registration The RTU’s assigned SIP registration interval in seconds. Enter a
Interval value between 10 and 3600.
Call Time Limit The RTU’s assigned SIP call limit duration in seconds. The call is
dropped automatically when the time limit is reached. This prevents
a speaker from staying busy if a phone is left off the hook or on hold
unintentionally. Enter a value between 10 and 3600.
Underrun Underrun occurs when a device runs out of data during live streaming
(Jitter) Delay PA or VoIP, causing the audio to cut out, known as buffering. To
mitigate buffering, the underrun delay setting allows playback to be
delayed by a fixed duration to allow the device to accumulate data
before playback begins. This headroom will help fill in the gaps in the
event network speed is insufficient for live voice. Set the number of
seconds the device will buffer audio before starting playback. Reliable
high-speed networks can use the default setting. Slow networks and
some wireless systems may require more than 1 second to eliminate
jitter.
Transport The RTU’s assigned SIP transport protocol. For TLS, optional
certificates can be uploaded from the Certificates page.
Private Key The RTU’s assigned private key passphrase. Leave this field blank
Passphrase if a private key certificate is not provided or does not require a
passphrase.
SSL Common The Common Name associated with the SIP Server’s SSL certificate.
Name This field must be left blank if a CA certificate is not provided or if it is
desired to not validate the server certificate.
Keepalive If enabled, the RTU will send a keepalive message to the server at
Mode the specified interval
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Configuring Informers Using the Web Interface
Fields Description
Keepalive The keepalive interval in seconds. Enter a value between 10 and
Interval 3600.
QoS The differentiated services code point value assigned to signaling
messages from the RTU.
Relay 1 Turns on Relay 1 when the input is active.
Relay 2 Turns on Relay 2 when the input is active.
The relays will remain on while the WAV files (DV messages) are
playing in Momentary mode. The relays will remain on as long as the
input is active in Continuous mode.
The relay settings also apply to SIP functions 1-4 if the Informer has
not been programmed by the Commander application. See “Informer
Control using IP Phone Keypad” on page 9.
NOTES:
1. The number of inputs and outputs vary based on the Informer
model being configured. Checking the Relay check box, causes
the associated relay to close for the duration of a SIP call and any
DV message selected during the SIP call. This setting does not
affect the Relay settings configured in the Digital Input section.
2. I-IPSIU devices have an additional configuration for the radio PTT
relays. The relays can be enabled or disabled. The relays will not
close on a busy channel unless it is configured to Send after a
configurable hold off time. See the following screen.
Digital Inputs
Mode The digital input mode. Available options:
• Disabled: The digital input is not configured for local activation.
• Commander: The digital input is configured for local activation
from Commander. This selection is for display only, and if
selected, the mode will revert to Disabled.
• Momentary: The selected WAV file(s) will play one time when the
state changes from Inactive to Active.
• Continuous: The selected WAV file(s) will play continuously while
the input is Active.
If more than one input is configured for Continuous mode, the WAV
file(s) and relay output(s) associated with each input will activate in
sequence as long as the inputs are active.
Polarity The polarity of the digital input active state.
Normally Open: Active state is input Closed.
Normally Closed: Active state is input Open.
Fields Description
Priority The Priority assigned to the digital input. For Momentary mode, an
input of equal or higher priority will interrupt an active Continuous
mode input and will stop and over-ride currently active Momentary
mode input. When multiple Continuous mode inputs area active with
different priorities, the lower priority inputs will be skipped until the
higher priority inputs become inactive. The highest priority is 1.
Digital Voice List of digital voice messages (WAV files) to play when the input
becomes active. This field must be a comma-delimited list of 1-19
digital voices indices (for example 1,2,3,4).
Apply Saves your settings. You must reboot for changes to take effect.
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Configuring Informers Using the Web Interface
You cannot delete the Admin user or change the security privilege for the Admin user. You
can change the Admin user’s username and password.
Fields Description
Username Enter the name of the user (case sensitive).
Password Enter the user's password (case sensitive).
Password Enter the user's password again. The Password Confirm must match
Confirm the Password.
Privileges In the Privilege list, select one of the following:
• Full Admin: Has unrestricted access to all configuration screens
• View and Configuration: Can configure all settings except User
Setup
• View Only: Can only view the Home screen
Fields Description
Enable Check to enable the factory support user. When enabled, a hidden
Factory static user and password is enabled for Federal Signal technical
Support User support. You can disable this user.
Apply Saves your settings. You must reboot for changes to take effect.
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Configuring Informers Using the Web Interface
4. Uploading Certificates
Use the Certificates page to upload certificate files to support secure SIP TLS
communication. Certificate files are optional, and if provided allow for CA certificate
validation.
1. Select Certificates.
The Certificates page appears.
Fields Description
Browser Choose the new ca-cert.pem, cert.pem or key.pem file.
Upload Upload the new file.
5. Uploading Firmware
Use the Upload Firmware page to load a new operating system into the Digi® Ethernet
module. The Home page displays the current version of the firmware.
Fields Description
Select Image Click Choose File to open a dialog box. Select the new image.bin file
to upload.
Upload Click the Upload button to upload the new image.bin file.
2. Click Browse to open a dialog box to select the new image.bin file to upload.
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Configuring Informers Using the Web Interface
1. Select Reboot.
The Reboot page appears.
2. Click the Reboot button to reboot the device and load new configuration settings.
The login prompt appears within 20 seconds after the reboot.
Default Settings
RTU Number: 1
Description: my description
SmartMsg disabled
Modbus disabled
Smartmsg Server: 10.10.10.10
IP Address: 10.10.10.1
Subnet Mask: 255.255.0.0
Default Gateway: 10.10.10.10
Primary/Secondary DNS: 0.0.0.0/0.0.0.0
Admin user name: admin
Admin user password: fedsig
User 1 - User 4 username/password: blank
Factory Support User: Enabled
Fields Description
Include Check to include network parameters.
Network IMPORTANT: This changes the IP address of the RTU to factory
Parameters default settings and makes the device inaccessible over a production
network.
Apply Restores your settings to the factory defaults.
IMPORTANT: Your current settings will be overwritten.
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Configuring Informers Using the Web Interface
If the configuration details are lost or changed incorrectly and it becomes necessary
to restore the Informer to factory default settings, perform a Power-On Factory Default
procedure.
service.
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Configuring Informers Using Commander Software (Optional)
The following procedure is for the typical network communication system with SmartMsg
and Commander software installed on the same PC. Larger installations, over 50 RTUs,
can improve performance by installing SmartMsg on a remote server with a different IP
address.
Verify SmartMsg is installed on the PC/server running Commander, and the service
is started in Network Services. If SmartMsg is not installed, consult your local System
Administrator.
NOTE: SmartMsg is only required if the Commander HMI has been purchased.
3. From the Commander main window, click System Setup. The System Setup dialog box
appears.
4. Under Communication, in the Mode list, select SmartMsg. Verify under SmartMsg
Server that Name/IP is the hostname or IP address of the server (Primary Server)
running SmartMsg server (application).
5. Click Save.
6. Verify SmartMsg Active message appears at the bottom of the main Commander
window.
If the Informer device is not shown in the CenterPoint users list, contact Technical
Support for further information.
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Configuring Informers Using Commander Software (Optional)
• Security Key—Security keys are often used with radio-based systems, where two
separate siren or informer networks are adjacent and there is concern that activation
of one system might inadvertently activate the neighboring system. Security keys can
also be used in IP-based systems for an added measure of security.
• Encryption Key—Federal Signal provides 128-bit and 256-bit encryption options for
Informer devices. The use of 128-bit encryption is required for backward system
compatibility with all previous versions of products.
Security and Encryption keys are stored in the Informers when they are initially
programmed. This is typically done during setup by using the Federal Signal Universal
Programmer and the USB Flasher software package.
These keys are then entered into Commander and must match the values already loaded
in the Informers. Mismatches are reported as communications errors.
1. Start the Commander® application. From the Commander main window, click System
Setup.
The System Setup dialog box appears.
2. Click Security Key.
The Security Key dialog box appears.
Fields Description
Security A 16-bit code (0-65535) that is programmed into each Informer and
Key Commander control system. The Informer and Commander security key
must match for successful communication. The Informer security key is
programmed during initial programming and into Informers by using the
Universal Programmer. If the Informer and Commander security keys do
not match, a communication fail error occurs. This feature helps prevent
unauthorized system access and activation. A key value of 65535 is
defined as an open system. Base stations and sirens programmed with
this value communicate with any other siren or base station regardless of
its key value.
Encryption The Encryption Key performs scrambling of the data transmission. Like
Key the Security Code, the Encryption Key is assigned to each Informer in the
system and must be the same for successful communication. There is no
open setting for the Encryption Key. The key values must match.
Usually the Security and Encryption keys are set at system commissioning and are
not changed again. If it becomes necessary to change either the Security Code or
Encryption Key, you must flash all Informers in the system with the new settings. Only
trained personal should perform this procedure.
Commander systems support two modes of encryption:
• Legacy (128 bit)—Supported with all Informers.
• AES (256 bit) AES conforms to the Advanced Encryption Standard (FIPS PUB
197)—Supported with all Series C Informers.
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Configuring Informers Using Commander Software (Optional)
5. Click Configure.
Fields Description
Station Displays the virtual RTU number of the RTU data currently being
Number displayed. Use the spin box to select the next unit.
Fields Description
Station Name This data field contains the RTU name. This is usually a local or
familiar name of the location of the RTU.
The format of this data entry field is any alphanumeric data from 0 to
30 characters long. To change the Station Name, select the current
Station Name, and then enter a new name.
Enter NOT USED for the station name to cause the respective RTU
to be passed during automatic polling. Use this feature if the RTU
has not yet been installed or is down for service. This feature is only
applicable for sequential polling. For non-sequential polling all sites
are polled even if the station name is set to NOT USED.
Station This data field usually contains the city street address of the RTU.
Address
The format of this data entry field is any alphanumeric data from 0 to
30 characters long.
6. Enter the name of the Informer, the address, and the latitude and longitude. This
information is used for mapping devices and for naming throughout the Commander
system.
NOTE: Use the table in Appendix B to record Informer's information.
7. Click RTU Configuration.
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Fields Description
Unit Address Displays the RTU site number of the selected RTU.
Unit Type For I-IP-IO and I-IPW, select Informer-IP. For I-IP100AC
and I-IP100DC, select Informer-IP100. For I-IP2, select
Informer-PA for each Informer-PA. For I-IPSIU, select
Informer-IPSIU.
8. For each Informer, select the proper setting from the Unit Type list on the left. For
I-IP‑IO and I-IPW, select Informer-IP. For I-IP100AC and I-IP100DC, select Informer-
IP100. For I-IP2, select Informer-PA for each Informer-PA. For I-IPSIU, select
Informer‑IPSIU.
NOTE: The I-IP2 has two Informer-PA interfaces inside. You must configure each
Informer‑PA as a separate RTU.
9. Click Save to store the selection into the Commander® database, click Quit to close
and discard changes.
10. Go to step 4 to configure additional units.
Upload WAV files to the Informer to allow them to be played by a function during an alert.
Use the table in Appendix B to document the WAV file number, name, message, and
length.
Identify or create a folder on your hard drive where your custom WAV files are stored. For
example, create a folder named Custom WAV Files in the following directory:
C:\Program Files\Federal Signal Corporation\Sfcdware\data\Custom Files
NOTE: See the Mute audio during upload field in table, which prevents audio from being
broadcast over other audio equipment, such as amplified speakers.
Fields Description
Add Opens a dialog box where you can select your WAV files. Go to your
Messages Custom WAV File folder if you set one up.
Delete Deletes selected message from Message List.
Message
Delete All Deletes all messages from the Message List.
Mute When enabled, messages are not audible at the RTU during
audio transmission. When disabled, the message playbacks through the RTU
during speaker during transmission.
upload WARNING: Mute audio during upload check box is enabled by default.
Use extreme caution when sending messages with the mute audio option
disabled, because this could be mistaken for an actual emergency.
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Fields Description
Upload All Sends all messages in the Message List to the RTU. Messages are sent
in real time (one at a time, in the order they appear in the Message List).
Change the order of messages in the Message List by double clicking the
message to move, and then double click the new location.
Click Upload All. You are prompted if you want to delete existing
messages. If you do not delete existing messages, new messages
are appended at the end of the existing messages. For example if you
currently have 10 messages in the RTU, the first new message becomes
message number 11.
IMPORTANT: If you are unsure of the number and content of messages currently
programmed, Federal Signal recommends deleting existing messages when starting
a new upload. The upload would then include all messages.
9. After clicking Upload All, the Delete existing messages dialog box appears. Click
either Yes, No, or Cancel.
Yes—Deletes all existing messages on the Informer and replaces them with the
messages on the Digital Voice Upload dialog box. The first new message becomes
message #001.
No—Appends the messages to the existing list. If there were previously three
messages recorded and you are adding two additional messages, the two new
messages will be DV-4 and DV-5.
Cancel—Aborts the message upload.
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The following table describes additional selections in the Digital Voice Upload
programming.
Fields Description
Duration of The total duration of all messages displays at the bottom of the screen.
Messages Series C Informers can store over four hours of audio. Series A and B
Informers have 15-minute storage capacity. If more than 15 minutes of
messages are loaded, Out of Limit displays as a warning because the
capacity of the RTU has been exceeded or is approaching.
All Series C Informers can store over 4000 WAV files. Series A and B
Informer100 can store a maximum of 250 WAV files. Legacy Informer-IP
Wall Mount and Desk Mount models have a limit of 100 messages with
firmware v1.18.0.2 or less.
6. Programming Functions
Functions are a set of specific instructions for an Informer device. A function can be as
simple as turning on a relay for 5 seconds or broadcasting a WAV file. Functions typically
use a WAV file; therefore, it is important to have the WAV files defined and loaded prior to
defining functions. Functions can also be more elaborate with relay activations, volume
level, multiple voice messages, use ambient noise level, and so forth. Functions are
stored on each Informer and Commander allows for copying functions across Informers.
• Naming Functions–You are able to add a name to the Function Number that appears
on the Program dialog box.
• Send Function–As functions are programmed with Commander, send the program
information to the Informer device.
• Copy RTU–Commander has a copy capability to allow ease of programming. Once an
Informer is programmed, if the same program information is to be used across other
Informers, use the copy RTU capability. If you use the copy capability, you are still
required to Send the programming to each Informer.
Alerts
When the Informer is activated, it performs one of its preconfigured functions (that is, play
live streaming audio, play stored WAV file, play built-in siren tone, control relay outputs).
You can program one or more actions into a single function.
The alert tone and voice WAV files are recorded and stored in memory. From the factory,
seven Alert Tones are configured in a tone file and are not recorded.
The Informer automatically stops sounding and returns to standby mode when the Control
Point sends a Cancel or Reset command. In addition to Canceling the active function, the
Reset command resets the status of the Informer.
Relay Outputs
Some Informers are equipped with independently programmable relay outputs. The relay
timing is configured and programmed into the Informer from Commander.
The relay outputs are capable of controlling external devices. See the Informer’s
Installation Manual for wiring information.
Do not exceed the voltage and current ratings listed in the specification manuals. When
using this feature, the relay outputs turn on until one of the following occurs:
Naming Functions
You can add a name to the Function Number that appears on the Program dialog box.
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Configuring Informers Using Commander Software (Optional)
To name a Function:
1. Open the System Setup dialog box. In the Code Name/Duration section, double-click
the row you want to change. The Enter Code Name dialog box appears.
Creating Functions
To create functions:
Fields Description
Unit Type Displays the unit type.
Unit Displays the unit address.
Address
Function Displays the function number.
Number
To change the Function Name, open the System Setup dialog box. In the
Code Name/Duration section, double-click the row you want to change.
The Enter Code Name dialog box appears. Enter Name and Duration,
and then click Save.
Fields Description
Program Displays the number of program entries that are currently stored in
Entries memory. This number is zero if no program entries are currently stored in
memory.
Function Contains a list of available functions.
Select To add a function, select the desired function, and then click Add >. The
new function is inserted after the selected item in the Function List box.
Function Functions are executed in the order they appear in the list.
List To remove a function, select the desired function from the Function List,
and then click < Remove. Click < Remove All to remove all functions from
the Function List.
Add Click add to add the function to the RTU.
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Fields Description
Clear Clears the activation and cancel counters for this RTU.
Counters
General Sends the following items from the General Parameters screen:
Parameters • Alarms: Enabled/Disabled.
• Power Fail Detect: Enabled/Disabled.
• Trunking Mode: Enabled/Disabled.
• Front Porch: Dead carrier time before data transmission.
• Commander revision information.
Program Sends the Informer its personality data including the following
information:
• Configuration data from the Configure RTU window of Configure
RTU Parameters.
• Program data from the Program RTU window of Configure RTU
Parameters.
• Zone configuration information from the Zone window of Base
Status.
• Program Key Fob. See the Configuring the Informer-IP’s Fob
Address section.
• Security Code.
Poll Sends a poll message to the currently selected Informer, and then
Commander waits for poll acknowledgment.
Quit Terminate the Send Message to RTU window without sending any
message.
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Fields Description
Delay Delays for a fixed number of seconds. Enter the desired delay
time, and then click OK. This function inserts a delay into the
function. For example: Activate a relay to turn on a strobe, delay
10 seconds, and then sound voice message alert. Enter between
2-500 seconds.
Relay Cycle This function specifies relay timing cycle for each relay on the
Informer. To change the value, highlight the desired selection and
enter a new value.
Time values have a resolution of 0.5 seconds. A value of 10.5
specifies a time of 10 and one half seconds. All values are rounded
to the nearest half second.
Relay #3 On: Close relay #3. Relay will automatically open when
unit becomes disarmed
Relay #3 Off: Open relay #3
Relay #4 On: Close relay #4. Relay will automatically open when
unit becomes disarmed
Relay #4 Off: Open relay #4
Relay Latch IP100 uses Relay 1 and 2.
I-IPSIU uses Relays 1 through 4.
Fields Description
Repeat Start –n Enter the desired number of times to repeat, then and click OK.
Repeat End All functions between Repeat Start and Repeat End will repeat n
times.
4. Click OK.
5. Click Save to save the current settings and exit this screen. If there are any errors in
your data, an error message box appears.
The Configure RTU General Parameters dialog box is now active.
NOTE: It is necessary to send the Program block command to the RTU before
changes will take effect at the respective RTU.
6. Click Send.
7. Click Quit to quit the RTU Configuration screen without saving. Configuration
parameters remain as they were when the Configuration screen was opened.
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Configuring Informers Using Commander Software (Optional)
7. Configuring Zones
Zones allow many Informers to share a common name. This can simplify activations for
commonly used groups. You can use zones for physical groupings such as floors (for
example, zone 1 = floor 1, zone 2 = floor 2). Zones can also be named to allow for ease
of selection during events. By grouping RTUs into zones, you are able to activate a large
number of RTUs at the same time. A single RTU can be in multiple zones.
NOTE: Whenever a change is made to the zone configuration, the Program block must be
sent to all RTUs in the system unless Dynamic Zoning is enabled.
Dynamic Zoning
Dynamic Zoning is a method of embedding selected sites in the activation command at
the time of transmission. Dynamic zoning does not require sites to be preconfigured as
to which zone(s) they reside in. This allows for more flexibility in zoning and the ability for
zones to be created without reprogramming remote sites.
Dynamic zoning requires all sites in your system to support the Dynamic Zoning mode.
If one or more sites is running legacy firmware that does not support dynamic zoning,
dynamic zoning must be disabled.
To create zones:
Fields Description
Zone # Displays the zone number.
Zone Enter the name of the zone.
Name
Individual Contains a list of all sites in your system.
Sites
Zone Click either Zone Group A or Zone Group B. Use Group A and B to allow
Group A/B ability to group zones.
Sites in Lists the RTUs that belong to this zone.
this Zone To remove a site, select desired site, and then click < Remove. Click <
Remove All to remove all sites from the selected zone.
Select The currently selected zone configuration is automatically saved when
Zone scrolling to another zone or closing the Zone Setup dialog box.
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Configuring Informers Using Commander Software (Optional)
Fields Description
Add Opens the Program Activation Template where you are able to
create a new template.
Configure Opens the Program Activation Template where you can configure
Selected the selected template
Clone Selected Creates a new template that is an exact copy of the selected
template. Opens the Program Activation Template where you can
make changes.
Delete Selected Deletes the selected template
Delete All Deletes all templates
2. Click Add.
Fields Description
Individual Contains a list of all sites in your system.
Zone Group Zone Group A and Zone Group B contain preconfigured zones. Zones
are a grouping of sites defined using the Zone Setup dialog box.
Function Displays the function to be sounded. To change this selection, click the
Function arrow to see more options. Set the Function to blank (first item
in list) when initiating a SmartMsg or Display Text command without
executing a siren function.
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Configuring Informers Using Commander Software (Optional)
Fields Description
Add > Adds selected sites or zones in your system to the Destination RTU list.
Add All > Adds all sites in your system to the Destination RTU list.
< Remove Removes selected or all sites.
< Remove
All
Destination Contains the currently selected sites and zones. You can add any
RTU number and combination of individual sites and zones.
Dynamic Displays a list of digital voice messages to be played during the
Voice DYNAMIC VOICE function. Messages are annunciated in sequence
starting with the first message in the list and ending with the last. You
may program a maximum of 19 messages. If dynamic voice is not used,
this list may be left blank.
Use Add > and < Remove to add or remove messages on the list.
Message are added after the selected item in the Selection list. Double
click an item in the Selection list to remove the message.
Number Displays the number of the Activation Template being programmed.
Name Enter the name of the Activation Template.
Save Updates the Activation Template.
Quit Closes the Program Activation Template dialog box without updating the
Activation Template configuration. A warning message appears.
Fields Description
Display Tab Informer devices contain a Display tab to configure the operation of a
scrolling message display. The scrolling message display is an optional
accessory that attaches to the Informer to display text messages on a
large overhead LED display.
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Configuring Informers Using Commander Software (Optional)
7. Select Auto-Poll after Activation for Commander to poll each site after sending the
activation command. Allows system status to be automatically updated after alerts.
8. Optional: Click Select Message to add to a list of digital voice messages to be played
during the DYNAMIC VOICE function.
NOTE: Use the table in Appendix B to record information.
9. Click Save.
NOTE: Informer-PA units do not have activation inputs. The Rear Input is only available for
System Alarm.
2. Select the RTU number and select Configuration > Input Options.
Fields Description
Name Allows you to change the name of the Informer inputs. The assigned
name appears on the Status Detail screen and all Smart Messages
and emails associated with the respective input.
Call Request If checked, the input is designated a Call Request input. Call Request
is defined as a request for communication with Commander. When
Call Request is activated, the Informer dialog box is automatically
displayed, and a Bell icon is displayed in the status column.
To change the current selection, click the down arrow and select the
desired SmartMsg template in the list.
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Configuring Informers Using Commander Software (Optional)
Fields Description
Activation Activation Template can be associated with Informer inputs.
Template
If Activation Templates were created, they are available for selection
in the list. To create, edit, and manage Activation Templates, select
Tools > Activation Templates from the main menu.
Polarity To set the input polarity, click the down arrow and select either
Normally Open or Normally Closed.
NOTE: The Polarity feature may not be available on all unit types and
firmware versions. If your unit does not support the polarity feature,
the polarity defaults to Normally Open regardless of the setting.
Copy to All Overwrites existing Informer Input options for all sites.
Sites
3. You can specify the name of each Input. Click in the text box and change.
4. Click Call Request when the input is activated; the Intercom dialog box is
automatically displayed for the System Operator.
5. Click Browse to select the desired WAV file to be played on Commander when the
associated Input is activated.
6. Select the SmartMsg Template that is sent when the respective input is triggered.
NOTE: Only templates configured on the SmartMsg server are available for selection.
7. Select the Activation template to be activated with the respective input is triggered.
NOTE: Use the table in Appendix B to record information.
8. Click Save.
5. For Input 1, go to the Function Number to be assigned to the input. Use the arrow
buttons to scroll through programed functions.
Fields Description
Unit Type Displays the unit type.
Unit Displays the unit address.
Address
Function Displays the function number to be associated with the local activation
Number input.
Program Displays the number of program entries that are currently stored in
Entries memory. This number is zero if no program entries are currently stored in
memory.
Input 1-4 Each input can be assigned to one function. Go to the function, and then
select Input, Mode, and Polarity.
Mode Select either Momentary or Continuous. Momentary means the
programmed action only activates once. Continuous means the
programmed action continuously executes.
Polarity Select either Normally Open or Normally Closed. A contact closure across
a Normally Open activates the function. A contact open across a Normally
Closed activates the function.
Function See Section 5. Programming Functions.
Select/
Function
List
6. Click the Input number check box. The following Warning window may appear.
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Configuring Informers Using Commander Software (Optional)
2. Click the Program Mode check box in the upper right corner.
3. Click OK. The Activation Hot Keys dialog box turns red, which indicates that the
hotkeys are now programmable.
NOTE: Commander remains in programing mode for 15 seconds.
4. Click the key you want to configure.
The Program Hotkey dialog box appears.
Fields Description
Name Enter the name of the button that will appear on the Activation Hot Key
dialog box. Names must be 19 characters or fewer.
Save Updates the hotkey configuration. A confirmation message appears.
Quit Closes the Program Hotkey dialog box without updating the hotkey
configuration. A warning message appears.
5. Enter a button name in the Name field at the bottom of the dialog box.
6. Select the desired site or zone that the hotkey actives from the Individual or Zone
lists.
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Configuring Informers Using Commander Software (Optional)
7. Click Add All to sound all sites in your system. All Sirens appears in the Destination
RTU field.
8. Select from the Function list.
NOTE: Use the table in Appendix B to record information
9. Click Save.
A Warning dialog box appears.
10. Click OK. The button you selected is changed. To change additional hotkeys, repeat
steps 4 through 9.
11. Uncheck the Program Mode check box.
12. Click Quit.
NOTE: The Informer‑PA and I-IPSIU devices do not have listening options.
If the Record check box is checked, the Informer Talk and Listen chat session is
recorded until the Intercom session is ended by clicking the End Call button.
Fields Description
Enable Listening anytime Allows the ability to eavesdrop on Informer device. The
Desk and Wall Mount Informers both activate a blue LED
on the faceplate when an Informer is in Listen mode. The
Commander user can also select talk and provide talk/
listen communications.
Allow Listen only after Call This allows listening only after the Informer has initiated
Request a call request. The Commander user is then allowed to
select talk and provide talk/listen communications.
Disable Listen options This does not allow eavesdropping or two-way
conversation.
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Configuring Informers Using Commander Software (Optional)
The Informer15 and Informer100 devices also have an ambient attenuation setting, which
allows automatic attenuation based on sound level at the Informer15 or Informer100. For
example, if the ambient attenuation is set for 70 dB, then for every dB the noise level
is below 70 dB (at the Informer), the Informer will attenuate the sound level output by a
decibel. The maximum power attenuation and ambient attenuation is a combined 20 dB.
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Configuring Informers Using Commander Software (Optional)
Fields Description
Voice under-run delay Underrun occurs when a device runs out of data during
(seconds) live streaming PA or VOIP causing the audio to cut out,
also known as buffering. To mitigate buffering the under-
run delay setting allows playback to be delayed by a fixed
duration to allow the device to accumulate data before
playback begins. This headroom will help fill in the gaps in
the event network speed is insufficient for live voice. Set
the number of seconds the device will buffer audio before
starting playback. On reliable high-speed networks, 1 or
2 seconds should be sufficient. Slow networks and some
wireless systems may require 5 seconds or more.
Relay To close a relay output during live PA, select the check box
associated with the relay number. In all cases the relay(s)
will close at the start of live PA and open when the unit
disarms at the termination of the message. This feature and
the number or relays available is dependent on the Unit
Type.
Radio PTT On This feature is available for Informer-IPSIU type units for
the control of a radio transmitter. To broadcast messages
on the radio transmitter during live PA, select Radio PTT
On.
Channel busy hold off The hold off time specifies the maximum time in seconds
(0-30 seconds) the unit will wait for the channel to become available before
transmitting. If the channel does not become available
within this time, the option buttons define the action to take,
either abort the transmission or send despite the channel
being busy. During the hold off period, the incoming
message is buffered so no part of the message is lost.
On time out The Abort and Send buttons specify the action to take if the
(Abort or Send) radio channel is busy (carrier present).
4. Select Informer-IPSIU.
5. Select the Radio PTT On check box.
6. Enter the number of seconds for Channel busy hold off. If set to 0, all alerts are
broadcast to the radio system immediately. If set to 1-30 seconds, the I-IPSIU waits for
Carrier Detect (C.D.)/audio detect to clear prior to sending the alert. See table above.
7. Click either Abort or Send. The Abort option cancels the radio if the radio channel
does not clear. The Send option sends the activation regardless of the Carrier Detect
status.
8. Click Save to store the selection into the Commander database or click Quit to close
and discard changes.
The Configure RTU General Parameters dialog box is now active.
9. Click Send to send the program information to the Informer.
Informers can initiate intercom Call Requests. A Call Request opens the Informer dialog
box in Commander if not already open. The EOC can view all devices that are requesting
a call. Requests are indicated by a red bell icon on the Informer dialog box at the EOC.
EOC operators select which Informer they want to start an intercom session/call with by
selecting the device.
NOTE: Make sure the Informer is not near the microphone at the control point or an audio
feedback loop is created.
To configure, begin a call, or view the current status of the device follow this process in
Commander:
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Using Informer Intercom
Fields Description
Intercom Displays the current operating state of the Intercom. There are three
Status window possible states: Standby, Talking and Listening.
Intercom Log Displays all Intercom communication activity including which device is
window being communicated with. The user can scroll through the entries.
Command Log Appears automatically on the bottom center of the screen when
display another control point sends an activation command or starts an
intercom chat session. This dialog box is intended to notify other
operators so that they do not interfere with each other. The dialog box
includes the time, date, control point ID, and function executed.
TALK Button Initiates an Intercom Chat session and allows the EOC operator to
send live voice announcements using a PC microphone. You must
select one or more Informers to talk to by clicking on the row in the
list box containing the desired Informer. Since you can only listen
to one Informer at a time, listening is not possible when multiple
Informers are selected. The dual-purpose button allows the operator
to switch between talking and listening by clicking the mouse.
The Talk session remains active until you select LISTEN or END
CALL.
LISTEN Button Initiates an Intercom chat session and allows the EOC operator
to listen to the local microphone inside the Informer that has been
selected to listen to. You can only listen to one Informer at a time. The
Listen session remains active until you select TALK or END CALL.
END CALL Terminates an Intercom session and stops the recording process.
Button
Reset Resets all current Call Requests indicated by the bell icon. The bell
Requests icon changes to the Alert icon until the device is Reset with a Master
Button Reset from the control point. You can re-initiate a Call Requests as
soon as they are Reset.
Stop Audible Stops playing an active alarm WAV file. This is useful if an operator
Alert Button has acknowledged the alarm and wants to silence the audio.
Fields Description
Playback Allows the control point operator to view all recorded calls and select
Audio Button any recorded call for playback.
When the EOC is talking, the Informer can listen but not talk. The
EOC is in control of which Informer is included in the call and when
the Informer can talk or listen.
Record Check If checked, the Intercom Talk and Listen Chat session is recorded
box until the Intercom session is ended by clicking End Call. The Informer
individual configuration settings determine if and when the Intercom
Chat session can be recorded. Recordings are stored in a WAV file
in the AudioCapture subdirectory within the Commander program
directory.
2. Select the Informer to configure within the All Informers window. If the row is double
clicked, the Status Detail dialog box for the device appears.
3. Sort the Informers within the All Informers window by clicking the buttons at the top
of each column to sort by RTU#, Status, or Name.
Select Start PA to initiate a live PA broadcast. The Select Sites to Activate dialog box
appears to allow selection of RTU and/or zone.
Select PA from WAV to broadcast a stored WAV file. The Select WAV file dialog box
appears to allow selection of a WAV file.
For text-to-speech (TTS) broadcast enter the text to broadcast or select from a
predetermined list of stored text messages. The Select Sites to Activate dialog box
appears to allow selection of RTU and/or zone.
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Using the Public Address System
Broadcasting Messages
To broadcast a message using the microphone connected to the PC with Commander:
Fields Description
PA Text to Enter your message to play.
Speech
Clear Deletes the current message in the PA Text to Speech text box.
Activate TTS Send selected TTS announcement to siren or Informer for playback.
PA from WAV Displays the Select WAV file dialog box, to allow you to select a WAV
file for public address transmission. Most SPSF WAV file formats are
supported.
Fields Description
VU Peek Adjust the Microphone level so the VU Peek Meter sweeps full scale
Meter on voice peeks. The VU Peek meter is color coded as follows:
NOTE: Many radios have built-in timers that limit transmission time.
It is good practice to set the Timeout time equal to or less than the
radio’s built-in timer (if applicable).
Recording Displays the Windows® Sound dialog box. Use this window to adjust
Control the live PA input level.
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Using the Public Address System
6. Click OK to start live public address annunciation using the computer’s microphone.
Once initiated, Start PA remains active until you click the Stop PA button or one
minute has passed, whichever occurs first.
7. Click Send.
A Warning dialog box appears.
8. Click OK to broadcast WAV file.
7. Click Send.
A Warning dialog box appears.
8. Click OK to broadcast TTS file.
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Using the Informer-IP
The alert messages and WAV files are recorded and stored in memory until the alert
is reset. Alert Tones are not recorded. You can play back the message by pressing the
REPLAY button anytime the red LED is blinking.
The Informer-IP automatically resets and returns to standby mode when the local RESET
button is pressed, or the Control Point sends a reset command. The red Alert and yellow
Test LED is also reset.
If the Control Point cancels the alert or the alert message is complete, the alert stops,
but the Alert LED continues to flash, indicating that an alert was issued. Avoid using the
RESET button until the emergency has ended. During an emergency, pressing the RESET
button while the alert is sounding stops the alert.
The user may acknowledge receipt of an alert if one of the remote alert inputs is
configured as an acknowledgment. New activation commands override all previous
functions in progress.
The yellow Test LED lights steady when a Quiet Test message has been received. This
light remains on until you press the RESET button. The Alert LED does not light for the
Quiet Test function that is programmed to light the Test LED.
To adjust the volume, press the VOLUME ↑ (up arrow) button to increase the sound
volume. Press the VOLUME ↓ (down arrow) button to decrease the volume.
A beep is heard indicating the current volume level each time the volume buttons are
pressed. Holding down either arrow allows you to “scroll” to the highest or lowest volume
levels.
The control points can override the local volume controls with remote volume control
commands. If no volume control commands are issued from the control points, the local
volume level is heard. Control points should always issue Emergency Alerts using a High-
Power command to ensure all users hear the alert. The user can lower the volume while a
tone or voice message is in progress.
A Call Request is a request for an Intercom Chat Session with the Emergency
Operations personnel at the control point(s). The Call Request displays the
Commander Intercom dialog box and turns on the red Call Request status icon
next to the Unit ID and Unit Name of the Informer-IP that issued the request.
RESET Push to reset the following:
• Alert Signals
• Alert, Test and Talk LEDs
• Scrolling Message Display
• Relay Outputs
REPLAY The REPLAY button replays the last voice message received, if the Red Alert
light is blinking. If the Alert light is not blinking, the event has ended or reset,
which removes the message from memory.
Dual Relay
The Informer-IP and Informer100 have two independently programmable relay outputs.
The Informer15 has two outputs that are programmable identical to the Informer-IP and
Informer100. The outputs are transistor driven to all activation of the local LED or for an
external relay. The relay timing is configured and programmed into the Informer-IP from
Commander. See the Programming Functions and PA (VOIP) Settings sections for more
information.
Relay Outputs
The relay outputs are capable of controlling external devices. The outputs are located
on a removable connector. See the Informer’s Installation Manual for voltage and current
ratings.
You can individually configure the relay outputs to open, close, and cycle based on a
preprogrammed sequence.
NOTE: The relay outputs close for 5-10 milliseconds during initial power-up.
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Using the Informer-IP
Generating Alerts
The Informer-IP can generate up to six different Alerts to alert Emergency Operations
Center (EOC) personnel at the Federal Commander control point. The Commander
provides the EOC with visual and audible indicators for the Alert.
Configuring Inputs
You can configure the Inputs to indicate specific user-predefined events (such as Medical
Alert, Local Disturbance Alert, Weapon Alert, Weather Alert, Fire Alert) or you can use the
inputs to request an Intercom Chat session or act as an acknowledgment of an Alert or
Test.
Getting Service
If you are experiencing any difficulties, contact Federal Signal Customer Support at
800-548-7229 or 708-534-3400 extension 7511 or Technical Support at 800-524-3021
or 708-534-3400 extension 7329 or through e-mail at [email protected]. For
instruction manuals and information on related products, visit http://www.fedsig.com/
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Appendix A Updating RTU Firmware
Fields Description
Sites Displays the RTUs you can program.
NOTE: Each model requires different software; therefore, only one model
may be programmed at a time.
Add > Adds the selected RTU from the Sites list to the Selected list.
Add All > Adds all the RTUs listed in the Sites list to the Selected list.
< Remove Removes the selected RTU from the Selected list to the Sites list.
< Remove Removes all the RTUs from the Selected list to the Sites list.
All
Selected Displays the selected RTUs from the Sites list.
Show Displays the software version of the selected RTUs.
Version
Send Click to send your firmware to your RTU.
Firmware Displays the selected firmware.
Filename
Select Displays the Select HEX file dialog box. Select the appropriate hex file
based on selected the RTU type.
2. Select the RTU from the Site list, and then click either Add > to add a single RTU or
click Add All > to add all the RTUs in the Sites list.
3. Click Select. The Select HEX file dialog box appears. Select the firmware file.
For the Informer100 Speaker it is IP100_x_x_x_x.HEX, where x is the version number.
4. Click Open to populate Firmware Filename.
5. Click Send.
The following Warning window appears.
6. Click OK to continue.
7. Click Quit to exit the dialog box.
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Appendix B Forms
Appendix B Forms
Table 11 Informer Network Configuration
Domain Name
IP Address
Subnet Mask
Default Gateway
002
003
004
005
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Appendix B Forms
Function Name
Function Number
Function Name
Function Number
Function Name
Function Number
Function Name
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Appendix B Forms
10
11
12
13
14
15
16
17
19
20
21
22
23
24
25
26
27
28
29
30
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Appendix C Standard DV Messages
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Appendix C Standard DV Messages
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Appendix C Standard DV Messages
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Appendix C Standard DV Messages
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