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Informer-IP Series C: Setup, Program, and User Manual

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0% found this document useful (0 votes)
122 views102 pages

Informer-IP Series C: Setup, Program, and User Manual

Uploaded by

Ragdex Rock
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 102

Informer-IP Series C

Models: I-IP-IO, I-IPW, I-IP15, I-IP15X, I-IP100AC,


I-IP100DC, I-IP100ACX, I-IP100DCX, I-IP2, I-IPSIU

Setup, Program, and User Manual

25500395
Rev. C0 0920
Printed in U.S.A.
© Copyright 2017-2020 Federal Signal Corporation
Limited Warranty
This product is subject to and covered by a limited warranty,
a copy of which can be found at www.fedsig.com/SSG-Warranty.
A copy of this limited warranty can also be obtained by written
request to Federal Signal Corporation, 2645 Federal Signal Drive,
University Park, IL 60484, email to [email protected] or call
+1 708-534-3400.

This limited warranty is in lieu of all other warranties, express or


implied, contractual or statutory, including, but not limited to the
warranty of merchantability, warranty of fitness for a particular
purpose and any warranty against failure of its essential purpose.

2645 Federal Signal Drive


University Park, Illinois 60484-3617
www.fedsig.com

Customer Support 800-548-7229 • +1 708 534-3400


Technical Support 800-524-3021 • +1 708 534-3400

All product names or trademarks are properties of their respective owners.


Contents

Safety Messages......................................................................................................................................................7

General Description.................................................................................................................................................7

Introduction..........................................................................................................................................................7

Informer Series C Overview....................................................................................................................................8

Automatic Volume Level Control..........................................................................................................................8


Digital Inputs........................................................................................................................................................8
Informer SIP Telephone Interface........................................................................................................................9
Informer Control using IP Phone Keypad............................................................................................................9
WAV File Control Commands............................................................................................................................10
Valid WAV File Control Commands............................................................................................................10
Invalid WAV File Control Commands.........................................................................................................10
Function Control Commands............................................................................................................................. 11
Valid Function Control Commands............................................................................................................ 11
Invalid Function Control Commands.......................................................................................................... 11
Modbus TCP......................................................................................................................................................12
Supported Protocols..........................................................................................................................................12
Notes..........................................................................................................................................................13
Modbus with Commander..................................................................................................................................14
CommanderOne Enabled..................................................................................................................................15

Configuring Informers Using the Web Interface..................................................................................................16

1. Configuring the Network Interface.................................................................................................................16


Configuring the Network Interface through the Web Browser.................................................................... 16
Changing the Network Settings.................................................................................................................19
2. Configuring the RTU Settings........................................................................................................................21
3. Configuring the User Setup............................................................................................................................27
4. Uploading Certificates....................................................................................................................................29
5. Uploading Firmware.......................................................................................................................................30
6. Rebooting Device and Loading Configuration Settings.................................................................................31
7. Restoring Configuration to Factory Defaults..................................................................................................32
Restoring the Informer-IP and I-IPW to Factory Default............................................................................33
Restoring the Informer100, I-IP15, I-IP2, and I-IPSIU to Factory Default.................................................. 33
8. Logging Out of the Web Interface..................................................................................................................34

Setup, Program, and User Manual


Federal Signal www.fedsig.com 3
Configuring Informers Using Commander Software (Optional)........................................................................35

1. Verify SmartMsg CenterPoint Software.........................................................................................................35


2. Using SmartMsg CenterPoint Software.........................................................................................................36
3. Configuring Security Key and Encryption Key (Optional)..............................................................................37
4. Configuring RTUs in Commander..................................................................................................................38
Initial Informer Setup..................................................................................................................................38
5. Uploading WAV Files to the Informers...........................................................................................................41
6. Programming Functions.................................................................................................................................46
Alerts..........................................................................................................................................................46
Relay Outputs............................................................................................................................................46
Naming Functions......................................................................................................................................46
Creating Functions.....................................................................................................................................47
Copying Functions from another RTU.......................................................................................................52
7. Configuring Zones..........................................................................................................................................53
Dynamic Zoning.........................................................................................................................................53
8. Creating Activation Templates........................................................................................................................55
9. Configuring Input Options..............................................................................................................................59
Local Activation Inputs (Informer15 and Informer100)...............................................................................61
10. Configuring Hot Keys...................................................................................................................................63
11. Programming Listening Options...................................................................................................................65
12. Configuring Informer15 and Informer100 PA (VoIP) Settings...................................................................... 67
Using Power/Ambient Attenuation Threshold............................................................................................67
14. Configuring the I-IPSIU Radio Settings........................................................................................................68

Using Informer Intercom........................................................................................................................................70

Using the Public Address System........................................................................................................................72

Broadcasting Messages.....................................................................................................................................73
Broadcasting WAV Files.....................................................................................................................................75
Broadcasting Text to Speech (TTS)...................................................................................................................76

Using the Informer-IP.............................................................................................................................................77

Front Panel Display............................................................................................................................................77


Adjusting the Volume.................................................................................................................................77
Dual Relay.........................................................................................................................................................78
Relay Outputs............................................................................................................................................78

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600-Ohms Audio Output............................................................................................................................79


Generating Alerts...............................................................................................................................................79
Configuring Inputs..............................................................................................................................................79

Testing and Training...............................................................................................................................................80

Getting Service.......................................................................................................................................................80

Appendix A Updating RTU Firmware....................................................................................................................81

Appendix B Forms..................................................................................................................................................83

Appendix C Standard DV Messages.....................................................................................................................95

Setup, Program, and User Manual


Federal Signal www.fedsig.com 5


Tables

Table 1 Input and Output Configuration ................................................................................................................9

Table 2 Examples of Illegal WAV Files..................................................................................................................10

Table 3 Examples of Illegal Function Control Commands................................................................................. 11

Table 4 Coil Registers (1-9999) Read­-Write..........................................................................................................12

Table 5 Analog Output Holding Registers (40001-49999+) Read-Write............................................................. 13

Table 6 Commander Modbus Map........................................................................................................................14

Table 7 Register Number (3x)................................................................................................................................14

Table 8 Register Number (4x)................................................................................................................................14

Table 9 Function Definitions..................................................................................................................................50

Table 10 Informer-IP Buttons.................................................................................................................................78

Table 11 Informer Network Configuration............................................................................................................83

Table 12 Network Device........................................................................................................................................84

Table 13 WAV File Messages (DV Messages)......................................................................................................86

Table 14 Programed Functions.............................................................................................................................87

Table 15 Programed Zones....................................................................................................................................88

Table 16 Programed Activation Templates...........................................................................................................89

Table 17 Input Programming Informer..................................................................................................................90

Table 18 Hot Keys...................................................................................................................................................91

Table 19 Informer Input Configuration.................................................................................................................93

Table 20 Standard DV Messages...........................................................................................................................95

Informer-IP Series C
6 Federal Signal www.fedsig.com
Safety Messages

Safety Messages

It is important to follow all instructions shipped with this product. This device
is to be installed by trained personnel who are thoroughly familiar with the
country electric codes and will follow these guidelines as well as local codes and
ordinances, including any state or local noise control ordinances.

After installation, service, or maintenance, test the system to confirm that it is operating
properly. Test the system regularly to confirm that it will be operational in an emergency.

Each Informer device has its own Installation Manual. See fedsig.com for online manuals.

General Description
Introduction
This manual describes how to set up, configure, program, and use Informer-IP devices.
Each Informer device has its own Installation Manual. See fedsig.com for online manuals.

This manual covers the following Informer devices:

• Informer-IP Desk Mount (I-IP-IO)


• Informer-IP Wall Mount (I-IPW)
• Informer15 Speaker (I-IP15 and I-IP15X)
• Informer100 Speaker (I-IP100AC, I-IP100DC, I-IP100ACX, and I-IP100DCX )
• Informer-PA for Public Address Interface (I-IP2)
• Informer Sensor Interface Unit (I-IPSIU)
Federal Signal Informers can be set up in a wide variety of networks and configurations.
This manual provides a standard setup and programming process for Informer products.
See the Commander Software Reference Manual or contact Federal Signal for special
applications using Informer devices. Appendix B contains configuration tables for
documenting how your Informers and Commander are programmed.

This manual does not pertain to Informer Series A or B products. See “Getting Service”
on page 80 for Federal Signal’s contact information for Series A or B I-IP15 upgrade
instructions. Other Series A or B Informer models are not hardware compatible with
Series C software.

Setup, Program, and User Manual


Federal Signal www.fedsig.com 7
Informer Series C Overview

Informer Series C Overview


The Federal Signal Informer series IP products incorporate industry-standard Web, SIP
phone, and Modbus PLC interfaces to simplify integration with existing systems. The
products can be purchased as part of a pre-integrated Commander® IP solution with a
touch screen HMI that can simplify configuring, controlling, and monitoring thousands
of unique alert and notification scenarios. Commander includes options for digital
and analog RF, Cellular, Satellite, and CommanderOne® cloud services for messaging
and automated NOAA Weather alerting. CommanderOne iOS and Android® mobile
applications keep you connected with controlling, monitoring, and messaging wherever
you go.

Store over 4000 WAV files containing tones, music, or voice messages on a removable
SD card in the Informers. The WAV files can be configured to play when a local input
is activated or remotely using the SIP, Modbus®, and Commander interfaces. The
Informer indoor and outdoor speakers include four digital inputs. These inputs can be
configured to directly activate the speaker to play a string of 1-19 WAV files and control
integrated relay output(s) or initiate predefined macros to activate multiple speakers
when the Commander application is purchased. The inputs can be remotely monitored
and configured to activate other speakers when integrated with the Commander HMI.
The Informers are remotely configurable and can obtain software updates through the
speaker’s web page and the optional Commander software application.

Automatic Volume Level Control


The Informer speakers can be configured to automatically adjust the speaker’s output
level when the local ambient noise level changes. Configure the maximum level and
ambient attenuation settings on the Informer’s web page.

NOTE: Automatic volume control is not available with the I-IP2 and I-IPSIU products.

Digital Inputs
The Informers have digital inputs that can be activated using a dry contact closure.
Configure the inputs from the Informer’s web page. See “2. Configuring the RTU Settings”
on page 21. Each input can be configured to play 1-19 WAV files when the input is
activated. The WAV files to be played are entered by index number in a comma-separated
list, for example, 1,2,6. Relay outputs can be selected to close when the input is active and
remains closed until the associated WAV file(s) have finished playing.

The inputs can be configured for normally open or normally closed contacts and can
be assigned a priority level of 1 to n (n = number of inputs available in the product). The
inputs can be configured for momentary or continuous operation, or they can be disabled.
Momentary inputs will play the associated WAV file one time when the state changes
to active. Continuous configured inputs will continue to play the associated WAV files
and open or close associated relay output(s) as long as the input is active. If multiple
continuous inputs are active, the WAV files and relay outputs associated with each input
will activate in sequence. Lower priority inputs are ignored while higher priority inputs
are active. If an equal or greater priority momentary input is activated while a continuous
input is active, the momentary input will interrupt the WAV file and relay controls
associated with the continuous input. The continuous input(s) will resume control when
the WAV file(s) associated with the momentary input finish playing. Equal or higher priority
momentary inputs will override other active momentary controls.

Informer-IP Series C
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Informer Series C Overview

The digital inputs may also be configured using the Commander® application. The
Commander application will override web page configurations.

Web page configurations must be applied and the Informer must be rebooted before the
changes take effect.

Table 1 Input and Output Configuration


Product Family Number of Inputs Number of Outputs
I-IP-IO N/A N/A
I-IP15 4 2
I-IP100 4 2
I-IP2 N/A N/A
I-IPSIU 16 4

Informer SIP Telephone Interface


The Informers can register with a standard SIP phone server and automatically answer
calls for live voice paging. Once a call is established with the Informer, the Informer
will listen for commands initiated from the phone’s keypad. Keypad commands can
be configured to activate locally stored WAV files, control relay outputs, and execute
preprogrammed functions, including volume control, relay output sequences, and tone
and voice message sequences.

To configure SIP setting, use the Informer’s integrated web server’s web page. SIP SDP,
secure SDP TLS, RTP, and RTP Telephone Events (RFC2833/4733) are supported. The
Informers include a configurable Jitter Buffer, Quality of Service (QoS), and support
redundant SIP servers to ensure high reliability for emergency communications.

Federal Signal offers complete SIP server and Gateway options that include paging to
speakers’ groups by dialing a single phone extension. Single button paging stations and
touchscreen phones with configurable call buttons are also available.

Informer Control using IP Phone Keypad


When a SIP phone call has been established with a Federal Signal Informer IP product, the
Informer is able to decode DTMF characters sent as RTP Telephone Events to activate the
Informer’s locally stored WAV files and preprogrammed functions. The DTMF Telephone
Events are initiated by pressing the 0-9, * (asterisk), and # (pound) keys on the phone’s
keypad on a SIP phone system that supports Telephone Events per RFC2833/4733. DTMF
audio from the control signals will not be heard from the Informer, and handset audio
will be interrupted while the Telephone Event is active to prevent unwanted noise while
control commands are being initiated. The Informer uses the DTMF * and # as start and
stop Framing Characters to frame numeric control commands. The * (asterisk) character is
used to frame WAV file playback commands, and the # (pound) character is used to frame
the Informer function control commands. These commands are explained in the Control
Command sections.

When the first DTMF (Start) framing character is received, the Informer starts reading
the control number digits for 5 seconds or until the second (Stop) framing character is
received or until an illegal character is received. Each digit received restarts the 5-second
timer. When the second framing character is received, the valid digits read will determine
the control command number. One to four digits, including the valid digit numbers 0-9
may be entered. If any character other than the framing characters or valid digit number

Setup, Program, and User Manual


Federal Signal www.fedsig.com 9
Informer Series C Overview

is received or the 5 second character entry period expires, the framing character and any
valid digits read are treated as noise and discarded. Leading 0 (zeros) digits are allowed,
but not required.

When a valid command is received, the Informer acknowledges the receipt by sending
three short beeps, hanging up, and playing the WAV file or activating the function.
Acknowledgment beeps are not heard if more than one speaker is included in a group
call (phone page).

NOTE: Not all SIP servers will be able to relay acknowledgment beeps if more than one
speaker is included in a group call (phone page).

WAV File Control Commands


The Informer can store over 4000 WAV files containing tones, music, or voice messages
on a removable SD card. The WAV files are stored in numerical order and can be
commanded to play by the WAV file index number.

NOTE: There are over 160 standard messages included on the SD card. See “Appendix C
Standard DV Messages” on page 95 for a complete list.

Valid WAV File Control Commands


The format of the SIP phone command is *number*.

Examples of valid WAV file Control Commands: *1*, *0010*, *4093*

Invalid WAV File Control Commands


Examples of illegal WAV file Control Commands.

Table 2 Examples of Illegal WAV Files


Invalid WAV Why
Files Control
Commands
*1 Missing end of frame character. The entry is discarded 5 seconds
after 1 is received.
111* Missing start of frame character before 111. The entry is discarded
5 seconds after * is received.
*1# # is not a legal framing character for WAV file control and cannot
be used in a commander with a * framing character. The entry is
discarded 5 seconds after # is received.
#1*1* # is not a valid WAV file framing character. #1 is discarded, but *1* is
accepted to activate WAV file number one.
#1# #1# is a Function Control command that activates Function #1 and is
not a WAV file command.
*1A* A is not a legal digit. The entry is discarded 5 seconds after * is
received.
*5000* Valid WAV file index numbers are limited to 1-4093. The entry is
discarded 5 seconds after * is received.

When a valid command is received to play a WAV file, the Informer acknowledges the
receipt by sending three short beeps, hanging up, and playing the WAV file.

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Informer Series C Overview

Function Control Commands


Function Control commands are used to activate functions that have been preconfigured
into the Informer. Functions can be configured to control audio volume, activate relay
outputs, play tones, and WAV files. Functions configured with Commander® can also
include delays and repeat loops.

The input functions can be configured on the Informer’s web page and activated by
initiating local digital inputs on the Informer or by using the Modbus® and SIP interfaces.
Up to 50 functions can be configured using the Federal Signal Commander software
application. If Commander is used to program the Informer, Commander will override the
web page configuration and change the Digital Inputs Mode options to Commander on
the RTU Settings page.

NOTE: I-IPSIU inputs cannot be configured to run local functions; instead they can execute
Commander Activation Templates.

Valid Function Control Commands


The format of the SIP phone command is #number#.

Examples of valid Function Control Commands: #1#, #0010#, #50#

Invalid Function Control Commands


Examples of illegal Function Control Commands.

Table 3 Examples of Illegal Function Control Commands


Invalid Function Why
Control Commands
#1 Missing end of frame character. The entry is discarded 5 seconds
after 1 is received.
111# Missing start of frame character before 111. The entry is discarded
5 seconds after # is received.
*1# * is not a legal framing character for function control and cannot
be used in a commander with a # framing character. The entry is
discarded 5 seconds after # is received.
#1*1* #1 does not include a valid end of frame character for function
control. *1* is a valid WAV file command that plays WAV file
number one.
*1* *1* is a WAV file control command that activates WAV file #1, but it
is not a Function Control command.
#1A# A is not a legal digit. The entry will be discarded.
#500# Valid function numbers are limited to 1-50. The entry is discarded
5 seconds after the # stop character is received.

When a valid function command is received, the Informer acknowledges the receipt by
sending three short beeps, hanging up, and activating the function.

Setup, Program, and User Manual


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Informer Series C Overview

Modbus TCP
Modbus® TCP can directly control and monitor speakers from an existing PLC over an
Ethernet network. This interface provides direct control of WAV files and relay output(s) in
the speaker. The interface also provides the ability to monitor the speaker’s digital inputs
and activation status.

Digital Coil Registers are used to monitor Activation Status, Digital Input Status, and
Time Synchronization Status. Analog Registers are used to play WAV files and activate
preprogrammed functions. Preconfigured programs and WAV files can be activated, relay
outputs can be controlled, and speaker status can be monitored.

The number of inputs for each Informer model are listed in “Table 1 Input and Output
Configuration” on page 9.

Supported Protocols
Use the interface that supports the Modbus TCP protocol. Configure the Modbus interface
on the unit’s web page. There are two configuration options:

• Enable or Disable the Modbus interface


• The TCP port number
NOTE: Most systems use the default Modbus port number of 502.

Table 4 Coil Registers (1-9999) Read­-Write


Coil data Coil Function Value
address number (0x)
0 1 Activation Status 0 = activation not detected, 1 = activation detected
(Status resets with each new function)
1 2 Input #1 0 = closed, 1 = open (State follows the physical input
port)
2 3 Input #2 0 = closed, 1 = open (State follows the physical input
port)
3 4 Input #3 0 = closed, 1 = open (State follows the physical input
port)
4 5 Input #4 0 = closed, 1 = open (State follows the physical input
port)
5 6 Time synchronization 0 = pass, 1 = fail
status

The software versions listed below are the minimum versions that support the Series C
Modbus interface. A firmware upgrade will be required to use the Modbus interface if the
RTU firmware is below these minimum requirements.

• DIGI v2.1.0.44
• IP15 v2.3.0.11

• IP100 v5.2.0.30

Informer-IP Series C
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Informer Series C Overview

Table 5 Analog Output Holding Registers (40001-49999+) Read-Write


Analog Register Function Value
Output data Number (4x)
address
0 40001 Activate function code Function code number to activate
1 40002 Activate digital voice message (unit Digital voice message number to
must be armed) activate
2 40003 Activate tone function (unit must be 1 = Wail, 2 = Pulsed Wail,
armed) 3 = Alternate Wail, 4 = Steady,
5 = Pulsed Steady,
6 = Alternate Steady,
7 = Auxiliary
3 40004 Activate utility function 0 = Arm, 1 = Disarm,
Arm clears attenuation values (full 2 = Master Reset, 3 = Cancel,
volume). Attenuation values must be set 4 = Quiet Test
after arming unit.
4 40005 Power Attenuation (must be set 0-20 dB
following arm)
5 40006 Ambient Attenuation (must be set 0 = Disabled, 50-80 dB
following arm)
6 40007 Relay 1 Mode (time values, if 0 = Off, 1 = On, 2 = Timed,
applicable, must be set first) 3 = Latched
7 40008 Relay 1 On Time 0-255 seconds
8 40009 Relay 1 Off Time 0-255 seconds
9 40010 Relay 1 Total Time 0-65535 seconds
10 40011 Relay 2 Mode (time values if applicable 0 = Off, 1 = On, 2 = Timed,
must be set first) 3 = Latched
11 40012 Relay 2 On Time 0-255 seconds
12 40013 Relay 2 Off Time 0-255 seconds
13 40014 Relay 2 Total Time 0-65535 seconds
9999 50000 None 15920 (do not use)
10000 50001 None 12557 (do not use)
Notes
Digital voice messages are WAV files.

Arming the unit clears attenuation values (full volume). If attenuation is desired when
activating digital voice messages (address 1) or tones (address 2) the attenuation values
(address 4,5) must be set after the units is armed.

Activating digital voice (address 1) and tone (address 2) clears the activation status. Unit
will report local activation and report the last function RTU as Digital Voice, PA, or Siren
Tone to Commander (v15.8.0.33+). Commander will report Last Activation faults.

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Federal Signal www.fedsig.com 13
Informer Series C Overview

Modbus with Commander


Modbus® TCP can also be used to connect PLCs to the Commander® HMI (Human
Machine Interface). Commander can be used to configure the speakers over the network
and provide control and status monitoring. Commander offers a configurable HMI that
simplifies the activation of unique notification messages created with simplified touch
screen menu selections for events, locations, actions, etc.

Both digital (coils) and analog registers are supported. Preconfigured programs and
WAV files can be activated, relay outputs can be controlled, and speaker status can be
monitored.

Table 6 Commander Modbus Map


Output Coil Coil Function Value
Address (0x) number (0x)
0 1 Cancel 1 = Cancel
1-30 2-31 Hotkeys 1-30 1 = Active (one shot)
31-999 32-1000 Template number 1-969 1 = Active (one shot)
(Template number = ADDRESS - 30)

Table 7 Register Number (3x)


Analog Register Function Value
Input Number
Register (3x)
Address
0 30001 Last activation number RTUs pending Number of sites pending (not reported)
1 30002 Last activation number RTUs pass Number of sites reported with not faults
2 30003 Last activation number RTUs fail Number of with reported with faults
3 30004 Last activation total number RTUs Total number of sites included in last
activation

Table 8 Register Number (4x)


Analog Input Register Function Value
Register (4x) Number (4x)
0 40001 Activate hotkey Hotkey number to activate. Zero = Cancel All
1 40002 Activate template Template number to activate

Additional Commander® Features:

• Remote system configuration, programming, and digital voice message uploading


• Create activation templates to simplify system activation
• Send messages to scrolling message displays
• Event logging and reporting
• Email users when specific events occur

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14 Federal Signal www.fedsig.com
Informer Series C Overview

• Automated activations
• CommanderOne® cloud interface

CommanderOne Enabled
CommanderOne is a secure cloud service offered by Federal Signal that allows remote
communication with Commander through a website or the CommanderOne app for
iPhone and Android® mobile phones.

CommanderOne Highlights:

• High-security multi-factor authentication with multiple activation security levels


• High capacity messaging using email, SMS, and push notifications
• Remote triggering of events within Commander®
• System status monitoring of speakers on a GIS map
• Weather monitoring on a GIS map with automated system activation options
• Automated System Alarms

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Configuring Informers Using the Web Interface

Configuring Informers Using the Web Interface


Informer products can operate as autonomous devices controlled by contact closures
without connecting to a network server or becoming part of a supervised network with
remote configuration, control, and status monitoring. Use the Informer’s internal web
server to configure network settings, volume control, remote input configuration, access
security, Modbus®, and SIP interfaces. More advanced configuration and programming
require Federal Signal’s Commander® software application and SmartMsg Centerpoint
server. All configuration starts with the IP network interface.

1. Configuring the Network Interface


Before using an Informer on your network, a System Administrator must perform
configurations. The System Administrator must be familiar with IP network equipment, this
manual, and optionally the Commander Software Reference Manual. Proper configuration
settings are required for the network to be able to reliably communicate with the device
and create a redundant, fail-safe network architecture for your system.

You can statically address the Informer or configure it for DHCP. For permanent
installations and good network management, it is recommended to reserve static IP
addresses for all Informer devices on the network. The factory default setting places the
Informer on a static IP address of 10.10.10.1 with a subnet mask of 255.255.0.0 on port
16887. If the configuration information is lost, restore the unit to this factory default setting
with a hardware reset.

Reserve static (typically private) IP addresses on your network for each Federal Signal
network server and for each Informer and any other Federal Signal network equipment
such as sirens, SIU, or PA interface devices. If the Informers are used with the Commander
application, you must reserve a unique numeric site ID numbers for use by the
Commander software to identify each Commander Control Station, Informer, and siren
devices. Do not duplicate IP addresses or site ID numbers on the network at any time,
or network errors occur. Informer and Siren Site ID numbers start at number 001 and are
numbered sequentially. Commander Control Station Site ID numbers start at number 900.

Configuring the Network Interface through the Web Browser


If the configuration details are lost or changed incorrectly and it becomes necessary to
restore the Informer to factory default settings. See “7. Restoring Configuration to Factory
Defaults” on page 32.

Login
To configure the network interface through the web browser:

1. Prior to installing Informer devices on an IP network, connect your PC to the Informer


device using a LAN cable. Turn on the Informer device.
2. Change your Local Area Connection (Ethernet) adapter address to the following:
IP Address: 10.10.10.10

Subnet Mask: 255.255.0.0

Default Gateway: 10.10.10.10

This will allow you to access the Informer at its default IP address (10.10.10.1).

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Configuring Informers Using the Web Interface

3. Enter the default 10.10.10.1 IP address or the preconfigured static address for the
Informer into your web browser to view the web page of the device.

The Login window appears.

4. Enter the Username:


admin (or preconfigured Username)

NOTE: If you change the Username or Password, record them in Appendix B “Table 11
Informer Network Configuration” on page 83.
5. Enter the Password:
fedsig (or preconfigured Password)

NOTE: The password is case sensitive.


6. Click OK.
The Home page appears.

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Configuring Informers Using the Web Interface

The Home page displays a summary of the current configuration settings for the
RTU. The Navigation Menu (blue hyperlinks on left) is used to access other System
Management web pages. Use the Help hyperlink to access the user manual from any
web page.
NOTE: It may take up to 1 minute to update all the fields on the Home page after
applying power or resetting the RTU. Click the Home menu to refresh and update the
page.

Fields Description
Model The RTU model of the device. This field will be blank for a few
minutes following power up or master reset.
RTU Number The RTU’s assigned identity.
Description The RTU’s description.
SmartMsg The RTU’s assigned default SmartMsg server.
Server
SmartMsg The RTU’s SmartMsg Failover List. This field is blank until the unit
Failover List successfully connects to the server and retrieves failover list.
SIP Status The RTU’s SIP connection status. When the RTU is registered with a
SIP server, the status will be Online and the SIP server’s IP address
will be displayed. Offline will be displayed when the RTU is not
registered with a SIP server.
MAC Address The MAC Address of the device.

IPv4 The RTU’s assigned IPV4 address or its domain name.


Addresses
DIGI Firmware The firmware version of the DIGI Connect ME 9210 module.
Version
RTU Firmware The firmware version of the RTU.
Version

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Fields Description
Up Time The elapsed time since power up or reboot.

7. Record the MAC and IP address in Appendix B to ensure the device can be managed
in the future.

Changing the Network Settings


You can configure the RTU to obtain an IP address automatically using DHCP and AutoIP,
or you can assign a Static IP address. Coordinate the static IP addresses with the system
Network Manager to prevent address duplication.

You cannot leave the Default Gateway blank when a static IP address is assigned. A valid
IP address is required. Use the server’s IP address as the gateway if making a direct
Ethernet connection to the device.

After changes are made, click the Apply button and Reboot the RTU to begin using the
new configuration settings. Reboot the RTU by cycling power or from the Reboot web
page.

Use a MAC/IP address discovery tool to locate the IP address of the RTU if the network
configuration settings are lost, misconfigured, or if DHCP is used. You must use the
tool on the same side of a network router as the RTU. Contact Federal Signal Customer
Support, see “Getting Service” on page 80 for assistance with the discovery tool.

1. Select Network. The Network Settings page appears.

Fields Description
Obtain an When the device is rebooted, it obtains new network settings
IP address automatically from the network DHCP server.
automatically
Use the Supplies static settings. You must enter an IP Address, Subnet Mask,
following IP and Gateway. A DNS server address is only required if domain names
address are used instead of IP addresses.

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Fields Description
IP Address or The RTU’s assigned IPV4 address or its domain name in the IP
Domain Name address field.
Subnet Mask The RTU’s assigned subnet mask.
Default The RTU’s network gateway for routing IP traffic
Gateway
Primary DNS The Primary Domain Name Server for the network (Must be entered if
the RTU is required to connect to a server by its domain name.)
Secondary The Secondary Domain Name Server for the network.
DNS
Apply Saves your settings. You must reboot for changes to take effect.

2. Select the Use the following IP address option button.


3. Enter the static IP Address, Subnet Mask, and Default Gateway for the Informer
device.
4. Click Apply.
5. Reboot the device for the IP address change to take effect.
NOTE: If the Informer will be used autonomously without residing on an IP network, use
the default settings network to configure the Informer. If the Informer is connected to
a network, the factory default IP settings must be changed to work with the IP network
that the product will be connected to. Consult with your Network Manager to ensure the
settings adhere to your network policy.

Once the IP address is changed, configuration is only possible when the Informer and
the configuration computer are placed on the live network together. Reconfigure the
configuration computer’s IP settings before returning to the live network. You now need to
log into the web page with the new IP address after the address is changed.

NOTE: You can use DHCP to simplify Informer deployment, but MAC address discovery
tools may not traverse routers and maintenance may be more difficult.

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2. Configuring the RTU Settings


When the RTU is used with Commander, the device’s RTU Number and Description need
to be entered, and SmartMsg must be enabled. All devices in the system must have
a unique RTU Number, and it should start with 001. If Commander is not going to be
used, SmartMsg should not be enabled, and a unique RTU number does not need to be
entered.

Power and ambient sound attenuation levels can be configured using the web page.
These settings may be overridden if power levels are configured using the Commander
application. (NOTE: These settings do not apply to I-IPSIU devices.)

Power attenuation allows the sound output to be attenuated up to 20 dB for PA. For
example, if set to -10 dB, the speaker’s sound output will be lowered from the maximum
by 10 dB. The maximum power attenuation adjustment is 20 dB.

Informers also have an ambient attenuation setting, allowing automatic attenuation based
on the local ambient sound level. For example, if the ambient attenuation is set for 70 dB,
then for every decibel, the noise level is below 70 dB (at the Informer), the Informer will
attenuate the sound level output by a decibel. The maximum power attenuation and
ambient attenuation is a combined 20 dB.

SmartMsg
Use the SmartMsg check box to enable or disable the SmartMsg network interface. To
use the interface, check the box and enter the IP address of the SmartMsg server. The
port is preconfigured to 16887. When applied, the RTU attempts to log into the SmartMsg
server. If a server connection is lost for over 10 minutes, the unit performs a hardware and
software reset; therefore, to prevent interruption of other system services, disable the
interface if not in use.

Modbus
Use the Modbus® check box to enable or disable the Modbus interface. You can change
the default port number if needed. The default Modbus port number is 502. You can use
this interface in conjunction with the SmartMsg interface, but disable the interface if not
required for system operation.

SIP
Use the SIP check box to enable or disable the SIP interface. You can use this interface in
conjunction with SmartMsg and Modbus, but disable to prevent the device from resetting
if a SIP server is not available.

Digital Inputs
You can assign Digital Inputs to play digital voice messages when the input becomes
active. If the Informer receives programming from Commander®, the Input Mode is set
to the Commander option, and the Inputs are unavailable to be configured using the
RTU Setting web page. To make this field available to configure, remove all Commander
programming.

After changes are made, click the Apply button, and then reboot the RTU from the
Reboot web page to begin using the new configuration settings. See the following screen
captures to configure the RTU Settings of the Informer.

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To change the configure the RTU Settings of the Informer:

1. Select RTU Settings.


The RTU Settings page appears.

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Fields Description
General
RTU Number The RTU’s assigned identity. When used on with a Commander
network, all devices in the system must have a unique RTU Number.
The number must be a positive integer.
Description Use this 48-character text field to describe the RTU. This can be the
physical address of the site or any other text string. The description
field has a 255-character limit and can be scrolled to view additional
characters.
Power Use this control to set the default volume level. The selected level
Attenuation applies to SIP audio and all other functions unless overridden by
Commander. The selected value defines dB attenuation from full
volume. 0 dB is full volume, and 20 dB is minimum volume.
Ambient Use this control to set the default Ambient Attenuation Threshold.
Attenuation The selected level applies to SIP audio and all other functions unless
overridden by Commander. The sound level will start attenuating
when the ambient SPL drops below this threshold.
SmartMsg
Enable Check to enable the SmartMsg interface.
SmartMsg
SmartMsg The RTU’s assigned default SmartMsg Server IP Address or DNS
Server name.
SmartMsg Port The port is preconfigured to 16887.

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Fields Description
Modbus
Enable Check to enable the Modbus interface.
Modbus
Modbus Port The RTU’s assigned Modbus TCP port number. The default is 502.

SIP
Enable SIP Check to enable the SIP interface
SIP Port The RTU’s assigned SIP port number. The default is 5060.
SIP TLS Port The RTU’s assigned TLS SIP port number. The default is 5061
Local Address Displays the RTU’s IP address.
Primary SIP The RTU’s assigned primary SIP server.
Server
Secondary SIP The RTU’s assigned secondary SIP server. If your system does not
Server use a failover server, leave this field blank.
Address The RTU’s assigned Address or Extension number. This field is
(Extension) required.
Registration Username for registration. If this field is blank, the Address
User ID (Extension) will be used for the Registration User ID.
Password The RTU’s assigned SIP password.
Registration The RTU’s assigned SIP registration interval in seconds. Enter a
Interval value between 10 and 3600.
Call Time Limit The RTU’s assigned SIP call limit duration in seconds. The call is
dropped automatically when the time limit is reached. This prevents
a speaker from staying busy if a phone is left off the hook or on hold
unintentionally. Enter a value between 10 and 3600.
Underrun Underrun occurs when a device runs out of data during live streaming
(Jitter) Delay PA or VoIP, causing the audio to cut out, known as buffering. To
mitigate buffering, the underrun delay setting allows playback to be
delayed by a fixed duration to allow the device to accumulate data
before playback begins. This headroom will help fill in the gaps in the
event network speed is insufficient for live voice. Set the number of
seconds the device will buffer audio before starting playback. Reliable
high-speed networks can use the default setting. Slow networks and
some wireless systems may require more than 1 second to eliminate
jitter.
Transport The RTU’s assigned SIP transport protocol. For TLS, optional
certificates can be uploaded from the Certificates page.
Private Key The RTU’s assigned private key passphrase. Leave this field blank
Passphrase if a private key certificate is not provided or does not require a
passphrase.
SSL Common The Common Name associated with the SIP Server’s SSL certificate.
Name This field must be left blank if a CA certificate is not provided or if it is
desired to not validate the server certificate.
Keepalive If enabled, the RTU will send a keepalive message to the server at
Mode the specified interval

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Fields Description
Keepalive The keepalive interval in seconds. Enter a value between 10 and
Interval 3600.
QoS The differentiated services code point value assigned to signaling
messages from the RTU.
Relay 1 Turns on Relay 1 when the input is active.
Relay 2 Turns on Relay 2 when the input is active.

The relays will remain on while the WAV files (DV messages) are
playing in Momentary mode. The relays will remain on as long as the
input is active in Continuous mode.
The relay settings also apply to SIP functions 1-4 if the Informer has
not been programmed by the Commander application. See “Informer
Control using IP Phone Keypad” on page 9.

NOTES:
1. The number of inputs and outputs vary based on the Informer
model being configured. Checking the Relay check box, causes
the associated relay to close for the duration of a SIP call and any
DV message selected during the SIP call. This setting does not
affect the Relay settings configured in the Digital Input section.
2. I-IPSIU devices have an additional configuration for the radio PTT
relays. The relays can be enabled or disabled. The relays will not
close on a busy channel unless it is configured to Send after a
configurable hold off time. See the following screen.

Digital Inputs
Mode The digital input mode. Available options:
• Disabled: The digital input is not configured for local activation.
• Commander: The digital input is configured for local activation
from Commander. This selection is for display only, and if
selected, the mode will revert to Disabled.
• Momentary: The selected WAV file(s) will play one time when the
state changes from Inactive to Active.
• Continuous: The selected WAV file(s) will play continuously while
the input is Active.
If more than one input is configured for Continuous mode, the WAV
file(s) and relay output(s) associated with each input will activate in
sequence as long as the inputs are active.
Polarity The polarity of the digital input active state.
Normally Open: Active state is input Closed.
Normally Closed: Active state is input Open.

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Fields Description
Priority The Priority assigned to the digital input. For Momentary mode, an
input of equal or higher priority will interrupt an active Continuous
mode input and will stop and over-ride currently active Momentary
mode input. When multiple Continuous mode inputs area active with
different priorities, the lower priority inputs will be skipped until the
higher priority inputs become inactive. The highest priority is 1.
Digital Voice List of digital voice messages (WAV files) to play when the input
becomes active. This field must be a comma-delimited list of 1-19
digital voices indices (for example 1,2,3,4).
Apply Saves your settings. You must reboot for changes to take effect.

2. Enter the RTU Number.


3. Enter a description of the RTU.
4. Click the arrow to select Power Attenuation.
5. Click the arrow to select Ambient Attenuation.
6. Click Enable SmartMsg to enable the SmartMsg interface.
7. Click Enable Modbus to enable the Modbus® interface.
8. Click Enable SIP to enable SIP.
9. Select the options for the Inputs.
10. Click Apply.
11. Reboot the device for the IP address change to take effect.

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3. Configuring the User Setup


User Setup allows Full Admin privileged users to create users, passwords, and assign
security privileges.

You cannot delete the Admin user or change the security privilege for the Admin user. You
can change the Admin user’s username and password.

To create users and enable the factory support user:

1. Select User Setup.


The User Setup page appears.

Fields Description
Username Enter the name of the user (case sensitive).
Password Enter the user's password (case sensitive).
Password Enter the user's password again. The Password Confirm must match
Confirm the Password.
Privileges In the Privilege list, select one of the following:
• Full Admin: Has unrestricted access to all configuration screens
• View and Configuration: Can configure all settings except User
Setup
• View Only: Can only view the Home screen

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Fields Description
Enable Check to enable the factory support user. When enabled, a hidden
Factory static user and password is enabled for Federal Signal technical
Support User support. You can disable this user.
Apply Saves your settings. You must reboot for changes to take effect.

2. For the Admin fields, enter the default Username:


admin (This is the default username.)

3. For the Admin fields, enter the Password:


fedsig (This is the default password.)

NOTE: The password is case sensitive.


4. Enter the fields for Users 1 through Users 4 to create optional users. Each username
requires a password and a security privilege.
5. Click Enable Factory Support User to enable a hidden static user and password for
Federal Signal Technical Support.
6. Click Apply to save changes.
7. Reboot the device to load the changes into the RTU.

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4. Uploading Certificates
Use the Certificates page to upload certificate files to support secure SIP TLS
communication. Certificate files are optional, and if provided allow for CA certificate
validation.

File type Filename


CA certificate ca-cert.pem
Device SSL certificate cert.pem
Device private key key.pem

To upload a certificate file:

1. Select Certificates.
The Certificates page appears.

Fields Description
Browser Choose the new ca-cert.pem, cert.pem or key.pem file.
Upload Upload the new file.

2. Click Browse to select the new ca-cert.pem, cert.pem, or key.pem file.


3. Click Upload to upload the new file.
4. Reboot the device for the changes to take effect.

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5. Uploading Firmware
Use the Upload Firmware page to load a new operating system into the Digi® Ethernet
module. The Home page displays the current version of the firmware.

To upload new firmware:

1. Select Upload Firmware.


The Upload Firmware page appears.

Fields Description
Select Image Click Choose File to open a dialog box. Select the new image.bin file
to upload.
Upload Click the Upload button to upload the new image.bin file.

2. Click Browse to open a dialog box to select the new image.bin file to upload.

File type Filename


Firmware image file image.bin
Firmware backup or recovery image backup.bin
ROM image rom.bin, spi_rom.bin, or romzip.bin

3. Click the Upload button to upload the new image.bin file.


IMPORTANT: To prevent operating system corruption, power must not be interrupted
during the upload process.
4. Reboot the device for the changes to take effect.

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6. Rebooting Device and Loading Configuration Settings


Use the Reboot page to reboot the device and load new configuration settings.

To reboot the device and load new configuration settings:

1. Select Reboot.
The Reboot page appears.

2. Click the Reboot button to reboot the device and load new configuration settings.
The login prompt appears within 20 seconds after the reboot.

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7. Restoring Configuration to Factory Defaults


You can restore the factory default settings with or without restoring the network
parameters.

Default Settings
RTU Number: 1
Description: my description
SmartMsg disabled
Modbus disabled
Smartmsg Server: 10.10.10.10
IP Address: 10.10.10.1
Subnet Mask: 255.255.0.0
Default Gateway: 10.10.10.10
Primary/Secondary DNS: 0.0.0.0/0.0.0.0
Admin user name: admin
Admin user password: fedsig
User 1 - User 4 username/password: blank
Factory Support User: Enabled

To restore configuration to factory defaults:

1. Select Factory Defaults.


The Factory Defaults page appears.

Fields Description
Include Check to include network parameters.
Network IMPORTANT: This changes the IP address of the RTU to factory
Parameters default settings and makes the device inaccessible over a production
network.
Apply Restores your settings to the factory defaults.
IMPORTANT: Your current settings will be overwritten.

2. Click Apply restore your settings to the factory defaults.


3. Reboot the device for the changes to take effect.

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If the configuration details are lost or changed incorrectly and it becomes necessary
to restore the Informer to factory default settings, perform a Power-On Factory Default
procedure.

Restoring the Informer-IP and I-IPW to Factory Default


The Informer-IP and I-IPW can be restored to the factory default by either using the web
pages or the RESET button.

Using the Web Pages


To restore the configuration to the factory default by using the web pages:
1. Navigate to the IP address of the Informer using a web browser and log in.
2. Select Factory Default. Include or exclude Network Settings.
3. Click Apply to restore your settings to the factory defaults.
4. Reboot the device for the changes to take effect.

Using the RESET Button


To restore the configuration to the factory default by using the RESET button:
1. Remove power from the Informer.
2. Press and hold down the RESET button.
3. Apply power while holding down the RESET button until the Power and Test LEDs
begin to blink, confirming that the default configuration has been loaded.
You need to re-enter all local configuration settings before placing the Informer into
service.

Restoring the Informer100, I-IP15, I-IP2, and I-IPSIU to Factory Default


The Informer100, I-IP15, I-IP2, and I-IPSIU can be restored to the factory default by either
using the web pages or Factory Default Jumper.

Using the Web Pages


To restore the configuration to the factory default by using the web pages:
1. Navigate to the IP address of the Informer using a web browser and log in.
2. Select Factory Default. Include or exclude Network Settings.
3. Click Apply to restore your settings to the factory defaults.
4. Reboot the device for the changes to take effect.

Using Factory Default Jumper


To restore the configuration to the factory default using the factory default jumper
1. Apply power to the Informer for at least 60 seconds to allow it to boot.
2. Short JP11 on the control board for 10 seconds, and then remove the short.
3. Wait 60 seconds for the Informer to reboot with the factory default settings.
You need to re-enter all local configuration settings before placing the Informer into

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service.

8. Logging Out of the Web Interface


Use the Log Out page to log out before the five minute session timer expires.

To log out of the web interface:

1. Select Log Out.


The Log Out page appears.

2. Click the Log Out button to logout.

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Configuring Informers Using Commander Software (Optional)

Configuring Informers Using Commander Software (Optional)


The Federal Signal Commander® Software System is a software-based system that
enables you to monitor, control, and activate your warning system. The following
procedures are for setting up and programming the Informer with the Commander
software.

1. Verify SmartMsg CenterPoint Software


SmartMsg CenterPoint software is required for networked systems with Commander®
software.

The following procedure is for the typical network communication system with SmartMsg
and Commander software installed on the same PC. Larger installations, over 50 RTUs,
can improve performance by installing SmartMsg on a remote server with a different IP
address.

Verify SmartMsg is installed on the PC/server running Commander, and the service
is started in Network Services. If SmartMsg is not installed, consult your local System
Administrator.

NOTE: SmartMsg is only required if the Commander HMI has been purchased.

To verify the Informer through SmartMsg software:


1. Open Windows Services on the PC running Commander.
2. Verify SmartMsg Server is started. If SmartMsg Server is not started, click Start the
service and reboot Commander.

3. From the Commander main window, click System Setup. The System Setup dialog box
appears.

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4. Under Communication, in the Mode list, select SmartMsg. Verify under SmartMsg
Server that Name/IP is the hostname or IP address of the server (Primary Server)
running SmartMsg server (application).

5. Click Save.
6. Verify SmartMsg Active message appears at the bottom of the main Commander
window.

2. Using SmartMsg CenterPoint Software


SmartMsg CenterPoint software is required for networked systems with Commander®
software. To verify the Informer is registered with the SmartMsg CenterPoint server:

1. Open the CenterPoint application. This application is typically installed under


C:\Program Files (x86)\Federal Signal Corporation\CenterPoint
2. Under the Users tab, each Informer that was added is displayed as a Siren_n.
where n = contact number (See Assigning System Server and Unit ID)
Examples:
Contact 009 = Siren_9

Contact 112 = Siren_112

If the Informer device is not shown in the CenterPoint users list, contact Technical
Support for further information.

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3. Configuring Security Key and Encryption Key (Optional)


Security is an important part of any type of networking system. Federal Signal provides
two types of security for Commander and Informers as defined below:

• Security Key—Security keys are often used with radio-based systems, where two
separate siren or informer networks are adjacent and there is concern that activation
of one system might inadvertently activate the neighboring system. Security keys can
also be used in IP-based systems for an added measure of security.

• Encryption Key—Federal Signal provides 128-bit and 256-bit encryption options for
Informer devices. The use of 128-bit encryption is required for backward system
compatibility with all previous versions of products.

Security and Encryption keys are stored in the Informers when they are initially
programmed. This is typically done during setup by using the Federal Signal Universal
Programmer and the USB Flasher software package.

These keys are then entered into Commander and must match the values already loaded
in the Informers. Mismatches are reported as communications errors.

To change the Security Key and Encryption Key:

1. Start the Commander® application. From the Commander main window, click System
Setup.
The System Setup dialog box appears.
2. Click Security Key.
The Security Key dialog box appears.

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Fields Description
Security A 16-bit code (0-65535) that is programmed into each Informer and
Key Commander control system. The Informer and Commander security key
must match for successful communication. The Informer security key is
programmed during initial programming and into Informers by using the
Universal Programmer. If the Informer and Commander security keys do
not match, a communication fail error occurs. This feature helps prevent
unauthorized system access and activation. A key value of 65535 is
defined as an open system. Base stations and sirens programmed with
this value communicate with any other siren or base station regardless of
its key value.
Encryption The Encryption Key performs scrambling of the data transmission. Like
Key the Security Code, the Encryption Key is assigned to each Informer in the
system and must be the same for successful communication. There is no
open setting for the Encryption Key. The key values must match.

Usually the Security and Encryption keys are set at system commissioning and are
not changed again. If it becomes necessary to change either the Security Code or
Encryption Key, you must flash all Informers in the system with the new settings. Only
trained personal should perform this procedure.
Commander systems support two modes of encryption:
• Legacy (128 bit)—Supported with all Informers.
• AES (256 bit) AES conforms to the Advanced Encryption Standard (FIPS PUB
197)—Supported with all Series C Informers.

4. Configuring RTUs in Commander


You first must assign the Informer its Station Name, its Station Address, and its latitude
and longitude. This information is used if Commander® generates text or email with
notification of activation location. Longitude and Latitude is used to locate the Informer
on maps within CommanderOne®. In addition, identify the unit type of the Informer (for
example, Informer-IP or Informer-IP100) for Commander software to recognize a RTU as
an Informer unit.

Commander Software version 15.8.0.36 or greater is required for complete compatibility


with every Informer Series C model. Software upgrades are available at no additional
cost to all customers subscribed to a software maintenance plan. Contact Technical
Support for upgrade assistance. See “Getting Service” on page 80

Initial Informer Setup


To configure the RTU in Commander:
1. From the Commander main window, click System Setup.
The System Setup dialog box appears.
2. Under the System Configuration section, update the number of RTUs to the total
number on your system in the Maximum RTU Number in System box, and then click
Save.
3. From the Commander main window, click RTU.
The RTU dialog box appears.

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4. Select the unit to configure.

5. Click Configure.

The Configure RTU General Parameters dialog box appears.

Fields Description
Station Displays the virtual RTU number of the RTU data currently being
Number displayed. Use the spin box to select the next unit.

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Fields Description
Station Name This data field contains the RTU name. This is usually a local or
familiar name of the location of the RTU.

The format of this data entry field is any alphanumeric data from 0 to
30 characters long. To change the Station Name, select the current
Station Name, and then enter a new name.

Enter NOT USED for the station name to cause the respective RTU
to be passed during automatic polling. Use this feature if the RTU
has not yet been installed or is down for service. This feature is only
applicable for sequential polling. For non-sequential polling all sites
are polled even if the station name is set to NOT USED.
Station This data field usually contains the city street address of the RTU.
Address
The format of this data entry field is any alphanumeric data from 0 to
30 characters long.

To change Station Address, select the current Station Address, and


then enter a new address.
Latitude/ Latitude and Longitude are used with CommanderOne to specify the
Longitude location of siren sites in decimal degrees. These fields are optional
and may be left blank when Commander is not being used with
CommanderOne.

6. Enter the name of the Informer, the address, and the latitude and longitude. This
information is used for mapping devices and for naming throughout the Commander
system.
NOTE: Use the table in Appendix B to record Informer's information.
7. Click RTU Configuration.

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The following dialog box appears.

Fields Description
Unit Address Displays the RTU site number of the selected RTU.
Unit Type For I-IP-IO and I-IPW, select Informer-IP. For I-IP100AC
and I-IP100DC, select Informer-IP100. For I-IP2, select
Informer-PA for each Informer-PA. For I-IPSIU, select
Informer-IPSIU.

8. For each Informer, select the proper setting from the Unit Type list on the left. For
I-IP‑IO and I-IPW, select Informer-IP. For I-IP100AC and I-IP100DC, select Informer-
IP100. For I-IP2, select Informer-PA for each Informer-PA. For I-IPSIU, select
Informer‑IPSIU.
NOTE: The I-IP2 has two Informer-PA interfaces inside. You must configure each
Informer‑PA as a separate RTU.

9. Click Save to store the selection into the Commander® database, click Quit to close
and discard changes.
10. Go to step 4 to configure additional units.

5. Uploading WAV Files to the Informers


You can load Informers with WAV files for broadcasting. Federal Signal can provide
high-quality voice and/or tone WAV files. You can store WAV files on Commander or the
Informers for automatic notifications.

Upload WAV files to the Informer to allow them to be played by a function during an alert.
Use the table in Appendix B to document the WAV file number, name, message, and
length.

Identify or create a folder on your hard drive where your custom WAV files are stored. For
example, create a folder named Custom WAV Files in the following directory:
C:\Program Files\Federal Signal Corporation\Sfcdware\data\Custom Files

NOTE: The WAV files must be mono, 8 bit, 8 kHz format.

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NOTE: See the Mute audio during upload field in table, which prevents audio from being
broadcast over other audio equipment, such as amplified speakers.

To upload WAV files to the Informer:

1. From the Commander main window, click RTU.


The RTU dialog box appears.
2. Select the unit to configure.
3. Click Configure.
The Configure RTU General Parameters dialog appears.
4. Click Digital Voice Upload.
The Digital Voice Upload dialog box appears.

Fields Description
Add Opens a dialog box where you can select your WAV files. Go to your
Messages Custom WAV File folder if you set one up.
Delete Deletes selected message from Message List.
Message
Delete All Deletes all messages from the Message List.
Mute When enabled, messages are not audible at the RTU during
audio transmission. When disabled, the message playbacks through the RTU
during speaker during transmission.
upload WARNING: Mute audio during upload check box is enabled by default.
Use extreme caution when sending messages with the mute audio option
disabled, because this could be mistaken for an actual emergency.

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Fields Description
Upload All Sends all messages in the Message List to the RTU. Messages are sent
in real time (one at a time, in the order they appear in the Message List).

Change the order of messages in the Message List by double clicking the
message to move, and then double click the new location.

Click Upload All. You are prompted if you want to delete existing
messages. If you do not delete existing messages, new messages
are appended at the end of the existing messages. For example if you
currently have 10 messages in the RTU, the first new message becomes
message number 11.

Upload Sends selected message to RTU.


Selected Click Send Selected. The Message Number dialog box appears.

Enter the message number of the new uploaded message.


This option allows you to replace existing messages without having to
upload the entire library.
Cancel Terminates an upload in progress. The current message is not added to
the RTU. Previous messages that were successfully uploaded remain in
the RTU.

5. Click Add Messages.


The Open dialog box appears.
6. If you created a custom folder, select your WAV files from the following directory:
C:\Program Files\Federal Signal Corporation\Sfcdware\data\Custom Files
7. Click Open.
NOTE: Use the table in Appendix B to record the WAV file number, name, message,
and length. To rename messages in Commander, go to sfcdware folder\data\voice.txt
and name files.
8. Click on Upload All or Uploaded Selected to send message file(s) to the Informer.
NOTE: Do not perform any other activity on the computer during the upload process.

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IMPORTANT: If you are unsure of the number and content of messages currently
programmed, Federal Signal recommends deleting existing messages when starting
a new upload. The upload would then include all messages.

9. After clicking Upload All, the Delete existing messages dialog box appears. Click
either Yes, No, or Cancel.

Yes—Deletes all existing messages on the Informer and replaces them with the
messages on the Digital Voice Upload dialog box. The first new message becomes
message #001.
No—Appends the messages to the existing list. If there were previously three
messages recorded and you are adding two additional messages, the two new
messages will be DV-4 and DV-5.
Cancel—Aborts the message upload.

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The following table describes additional selections in the Digital Voice Upload
programming.

Fields Description
Duration of The total duration of all messages displays at the bottom of the screen.
Messages Series C Informers can store over four hours of audio. Series A and B
Informers have 15-minute storage capacity. If more than 15 minutes of
messages are loaded, Out of Limit displays as a warning because the
capacity of the RTU has been exceeded or is approaching.

NOTE: Depending on the content and number of messages, it may be


possible to upload more than 15 minutes into the RTU. If more than 8
minutes is uploaded, confirm the last message has been successfully
uploaded into the RTU by playing the last message. The absolute
maximum duration is 15 minutes 45 seconds.
Message Messages are assigned a Message Number based on the number of
Number messages currently programmed in the RTU. If there are currently 3
messages in the RTU, the first new message is assigned number 4. The
assigned message number appears in the text box on the right after each
message is uploaded.

All Series C Informers can store over 4000 WAV files. Series A and B
Informer100 can store a maximum of 250 WAV files. Legacy Informer-IP
Wall Mount and Desk Mount models have a limit of 100 messages with
firmware v1.18.0.2 or less.

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6. Programming Functions
Functions are a set of specific instructions for an Informer device. A function can be as
simple as turning on a relay for 5 seconds or broadcasting a WAV file. Functions typically
use a WAV file; therefore, it is important to have the WAV files defined and loaded prior to
defining functions. Functions can also be more elaborate with relay activations, volume
level, multiple voice messages, use ambient noise level, and so forth. Functions are
stored on each Informer and Commander allows for copying functions across Informers.

• Naming Functions–You are able to add a name to the Function Number that appears
on the Program dialog box.
• Send Function–As functions are programmed with Commander, send the program
information to the Informer device.
• Copy RTU–Commander has a copy capability to allow ease of programming. Once an
Informer is programmed, if the same program information is to be used across other
Informers, use the copy RTU capability. If you use the copy capability, you are still
required to Send the programming to each Informer.

Alerts
When the Informer is activated, it performs one of its preconfigured functions (that is, play
live streaming audio, play stored WAV file, play built-in siren tone, control relay outputs).
You can program one or more actions into a single function.

The alert tone and voice WAV files are recorded and stored in memory. From the factory,
seven Alert Tones are configured in a tone file and are not recorded.

The Informer automatically stops sounding and returns to standby mode when the Control
Point sends a Cancel or Reset command. In addition to Canceling the active function, the
Reset command resets the status of the Informer.

Relay Outputs
Some Informers are equipped with independently programmable relay outputs. The relay
timing is configured and programmed into the Informer from Commander.

The relay outputs are capable of controlling external devices. See the Informer’s
Installation Manual for wiring information.

Do not exceed the voltage and current ratings listed in the specification manuals. When
using this feature, the relay outputs turn on until one of the following occurs:

• Until the programmed default timeout occurs


• Until the Cancel or Reset command is received
You can individually configure the relay outputs to open, close, and cycle based on a
preprogrammed sequence. The I-IP100 and I-IPSIU allow relays to be latched until a
master reset or the off command is sent. You can also configure relays to turn on when PA
VOIP is active.

Naming Functions
You can add a name to the Function Number that appears on the Program dialog box.

NOTE: Use the Table in Appendix B to record information.

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To name a Function:

1. Open the System Setup dialog box. In the Code Name/Duration section, double-click
the row you want to change. The Enter Code Name dialog box appears.

2. Enter Name and Duration, and then click Save.

Creating Functions
To create functions:

1. From the Commander main window, click RTU.


2. Select the unit to configure.
3. Click Configure.
4. Click Program.
The Program dialog box appears.

Fields Description
Unit Type Displays the unit type.
Unit Displays the unit address.
Address
Function Displays the function number.
Number
To change the Function Name, open the System Setup dialog box. In the
Code Name/Duration section, double-click the row you want to change.
The Enter Code Name dialog box appears. Enter Name and Duration,
and then click Save.

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Fields Description
Program Displays the number of program entries that are currently stored in
Entries memory. This number is zero if no program entries are currently stored in
memory.
Function Contains a list of available functions.
Select To add a function, select the desired function, and then click Add >. The
new function is inserted after the selected item in the Function List box.
Function Functions are executed in the order they appear in the list.
List To remove a function, select the desired function from the Function List,
and then click < Remove. Click < Remove All to remove all functions from
the Function List.
Add Click add to add the function to the RTU.

5. Select the desired function from the Function Select list.


6. Click Add >. The selected function is inserted in the Function List box.
7. Continue to add functions to the Function List until completed. Click Save.
NOTE: Use the Table in Appendix B to record information.
8. If additional Functions are to be created, use the Add button to create a new blank
Function. To move between different functions, use the arrow buttons to scroll
through the Function Numbers. See “Table 9 Function Definitions” on page 50 for
a list of all the functions.
9. Click Save to store Function programming on Commander.
The Configure RTU General Parameters dialog box is now active.
10. Click Send to send the program information to the Informer.

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The Send Message to RTU dialog box appears.

Fields Description
Clear Clears the activation and cancel counters for this RTU.
Counters
General Sends the following items from the General Parameters screen:
Parameters • Alarms: Enabled/Disabled.
• Power Fail Detect: Enabled/Disabled.
• Trunking Mode: Enabled/Disabled.
• Front Porch: Dead carrier time before data transmission.
• Commander revision information.
Program Sends the Informer its personality data including the following
information:
• Configuration data from the Configure RTU window of Configure
RTU Parameters.
• Program data from the Program RTU window of Configure RTU
Parameters.
• Zone configuration information from the Zone window of Base
Status.
• Program Key Fob. See the Configuring the Informer-IP’s Fob
Address section.
• Security Code.
Poll Sends a poll message to the currently selected Informer, and then
Commander waits for poll acknowledgment.
Quit Terminate the Send Message to RTU window without sending any
message.

11. Click Program to store Function programming in the Informer.


12. When programming is completed, click Quit.
Function programming for that Informer is complete.

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The following table list the Functions with their descriptions.

Table 9 Function Definitions


Fields Description
Arm The Arm function activates the amplifier in an Informer. The
Informer must be armed or activation functions will not operate.
Once armed, the Informer remains armed for approximately
4-1/2 minutes.
Disarm Disarms the Informer.
Wail Sound Wail siren tone.
Pulsed Wail Sound Pulsed Wail siren tone.
Alternate Wail Sound Alternate Wail siren tone.
Steady Sound Steady siren tone.
Pulsed Steady Sound Pulsed Steady siren tone
Alternate Steady Sound Alternate Steady siren tone.
Auxiliary Sound Auxiliary siren tone. The Auxiliary tone is normally set for
Westminster Chimes.
Digital Voice -n Enter the desired digital voice number to run, and then click OK.
For Informer devices, enter between 1-250.
Dynamic Voice Plays a sequence of digital voice messages specified at the time
of activation.
Quiet Test Performs a self-test of the Informer unit, amplifier and speakers by
sounding an inaudible tone.
Cancel (Use instead Terminates active function. Assign a hotkey to the Cancel Function
of Master Reset) if performing a master reset is not desired. A Cancel will not reset
a Latched relay; a master reset will.
Master Reset Terminates active function and clears latched status. Typically a
hotkey is assigned as a Master Reset for all Informers.
Phase Off Not used.
Low Power Reduces unit power to approximately 20 dB below maximum
volume. This selection overrides front panel controls.
High Power Increases unit to full output. This selection overrides front panel
controls.
Power Attenuation Set the number of dB SPL to reduce the speaker volume during
(for Informer15, functions. 0 dB (of attenuation) produces full volume. For example,
Informer100, and the Informer100 produces approximately 114 dB SPL at 10 feet
versions 4.1 or later with no Power Attenuation. Using Power Attenuation allows a
of I-IP-IO and I-IPW) maximum adjustment of 20 dB. If all 20 dB of Power Attenuation is
used, the Informer100 produces 94 dB of SPL at 10 feet.
Ambient Attenuation Set the noise level threshold for ambient attenuation to begin. As
(for Informer15, the sound level drops below the Ambient Attenuation setting, the
Informer100 and output of the speaker is automatically lowered. The maximum
versions 4.1 or later amount of Power and Ambient attenuation is 20 dB
of I-IP-IO and I-IPW)

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Fields Description
Delay Delays for a fixed number of seconds. Enter the desired delay
time, and then click OK. This function inserts a delay into the
function. For example: Activate a relay to turn on a strobe, delay
10 seconds, and then sound voice message alert. Enter between
2-500 seconds.
Relay Cycle This function specifies relay timing cycle for each relay on the
Informer. To change the value, highlight the desired selection and
enter a new value.

Time values have a resolution of 0.5 seconds. A value of 10.5
specifies a time of 10 and one half seconds. All values are rounded
to the nearest half second.

Enter between 0-255 for On and Off. Enter between


0-65535 seconds for Total.
Relay On/Off Relay #1 On: Close relay #1. Relay will automatically open when
(The Informer15 and unit becomes disarmed
Informer100 use Relay #1 Off: Open relay #1
Relays 1 and 2.
I-IPSIU uses Relays Relay #2 On: Close relay #2. Relay will automatically open when
1 through 4.) unit becomes disarmed
Relay #2 Off: Open relay #2

Relay #3 On: Close relay #3. Relay will automatically open when
unit becomes disarmed
Relay #3 Off: Open relay #3

Relay #4 On: Close relay #4. Relay will automatically open when
unit becomes disarmed
Relay #4 Off: Open relay #4
Relay Latch IP100 uses Relay 1 and 2.
I-IPSIU uses Relays 1 through 4.

Relay #1 Latch: Close relay #1 until Master Reset or until a Relay


#1 Off is sent.

Relay #2 Latch: Close relay #2 until Master Reset or until a Relay


#2 Off is sent.

Relay #3 Latch: Close relay #3 until Master Reset or until a Relay


#3 Off is sent.

Relay #4 Latch: Close relay #4 until Master Reset or until a Relay


#4 Off is sent.

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Fields Description
Repeat Start –n Enter the desired number of times to repeat, then and click OK.
Repeat End All functions between Repeat Start and Repeat End will repeat n
times.

Enter between 0-255.

WARNING: Do not attempt to use the repeat functions on legacy


RTUs.

Copying Functions from another RTU


To shorten the time to configure a RTU, you can copy the programming from a source
RTU into another RTU. All parameters and program functions are copied with the
exception of site name, address, and any stored messages.

To copy the programming from another RTU:


1. From the RTU Configuration dialog box, enter the number of the desired source RTU
in the RTU number to copy from text box.
2. Select the RTU type to configure. For I-IP-IO and I-IPW, select Informer-IP. For
I-IP100AC and I-IP100DC, select Informer-IP100.
3. Click Copy.
The following message box appears.

4. Click OK.
5. Click Save to save the current settings and exit this screen. If there are any errors in
your data, an error message box appears.
The Configure RTU General Parameters dialog box is now active.
NOTE: It is necessary to send the Program block command to the RTU before
changes will take effect at the respective RTU.
6. Click Send.
7. Click Quit to quit the RTU Configuration screen without saving. Configuration
parameters remain as they were when the Configuration screen was opened.

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7. Configuring Zones
Zones allow many Informers to share a common name. This can simplify activations for
commonly used groups. You can use zones for physical groupings such as floors (for
example, zone 1 = floor 1, zone 2 = floor 2). Zones can also be named to allow for ease
of selection during events. By grouping RTUs into zones, you are able to activate a large
number of RTUs at the same time. A single RTU can be in multiple zones.

NOTE: Whenever a change is made to the zone configuration, the Program block must be
sent to all RTUs in the system unless Dynamic Zoning is enabled.

Dynamic Zoning
Dynamic Zoning is a method of embedding selected sites in the activation command at
the time of transmission. Dynamic zoning does not require sites to be preconfigured as
to which zone(s) they reside in. This allows for more flexibility in zoning and the ability for
zones to be created without reprogramming remote sites.

Dynamic zoning requires all sites in your system to support the Dynamic Zoning mode.
If one or more sites is running legacy firmware that does not support dynamic zoning,
dynamic zoning must be disabled.

When Dynamic Zoning is disabled, conventional or legacy zoning is used. Conventional


zoning is limited to a maximum of 16 zones and you must program sites with their zone
configuration.

To create zones:

1. From the Commander main window, click System Setup.


The System Setup dialog box appears. Under System Configuration, select the
Dynamic Zoning check box.
2. Click Zones to create and configure zones.

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The Zone Setup dialog box appears.

Fields Description
Zone # Displays the zone number.
Zone Enter the name of the zone.
Name
Individual Contains a list of all sites in your system.
Sites
Zone Click either Zone Group A or Zone Group B. Use Group A and B to allow
Group A/B ability to group zones.
Sites in Lists the RTUs that belong to this zone.
this Zone To remove a site, select desired site, and then click < Remove. Click <
Remove All to remove all sites from the selected zone.
Select The currently selected zone configuration is automatically saved when
Zone scrolling to another zone or closing the Zone Setup dialog box.

3. Enter the zone name in the Zone Name field.


4. Select the desired sites, and then click Add >.
NOTE: Use the table in Appendix B to record information.
5. Zone configuration is automatically saved when scrolling to another zone or closing
the Zone Setup dialog box.

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8. Creating Activation Templates


Activation Templates are preset events, which specify sites (Informers) and/or zones with
functions. Activation Templates can include sounding sirens, sending smart messages,
sending text to a scrolling message display and mass notification. When created, you can
associate activation templates with Informer inputs.

To create activation templates:


1. From the Commander main window, select Tools > Activation Template.
The Activation Templates dialog box appears.

Fields Description
Add Opens the Program Activation Template where you are able to
create a new template.
Configure Opens the Program Activation Template where you can configure
Selected the selected template
Clone Selected Creates a new template that is an exact copy of the selected
template. Opens the Program Activation Template where you can
make changes.
Delete Selected Deletes the selected template
Delete All Deletes all templates

2. Click Add.

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The Program Activation Template dialog box appears.

Fields Description
Individual Contains a list of all sites in your system.
Zone Group Zone Group A and Zone Group B contain preconfigured zones. Zones
are a grouping of sites defined using the Zone Setup dialog box.
Function Displays the function to be sounded. To change this selection, click the
Function arrow to see more options. Set the Function to blank (first item
in list) when initiating a SmartMsg or Display Text command without
executing a siren function.

• PA SmartMsg: Converts the SmartMsg body text to audio using text


to speech (TTS).
• PA Wave File: Plays a previously recorded WAV file. When PA Wave
File is selected, the Open dialog box appears to allow selection of
the desired file. The selected filename appears below the Function
setting.
• PA Text to Speech: Converts the specified text to audio using text to
speech (TTS).
• Live PA: Activates the microphone or auxiliary input for live public
address.
Repeat All Enables all call repeats. The delay between repeats is configured using
Call 3 times the Retry Delay parameter on the System Setup dialog box.
NOTE: This setting overrides the Repeat All Call 3 times setting on the
System Setup dialog box.
Auto- Commander polls each site after sending the activation command.
Poll after
Activation

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Fields Description
Add > Adds selected sites or zones in your system to the Destination RTU list.
Add All > Adds all sites in your system to the Destination RTU list.
< Remove Removes selected or all sites.
< Remove
All
Destination Contains the currently selected sites and zones. You can add any
RTU number and combination of individual sites and zones.
Dynamic Displays a list of digital voice messages to be played during the
Voice DYNAMIC VOICE function. Messages are annunciated in sequence
starting with the first message in the list and ending with the last. You
may program a maximum of 19 messages. If dynamic voice is not used,
this list may be left blank.

NOTE: Dynamic Voice messages are contained in the voice.txt file


located in the SFCDWARE folder. These messages must correspond to
the vocabulary chip installed in the sirens.
Select Adds or modifies the message list. Click Select Messages, and then the
Message Select Messages dialog box appears.

Use Add > and < Remove to add or remove messages on the list.
Message are added after the selected item in the Selection list. Double
click an item in the Selection list to remove the message.
Number Displays the number of the Activation Template being programmed.
Name Enter the name of the Activation Template.
Save Updates the Activation Template.
Quit Closes the Program Activation Template dialog box without updating the
Activation Template configuration. A warning message appears.

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Fields Description
Display Tab Informer devices contain a Display tab to configure the operation of a
scrolling message display. The scrolling message display is an optional
accessory that attaches to the Informer to display text messages on a
large overhead LED display.

Mode: Configures how the message is displayed.


Color: Sets the color of the displayed text.
Duration: Sets how long the message is displayed:
• While Armed: Message is displayed while the unit is armed. Choose
this option if it is desired to display the message for the duration of
function activation.
• Until Reset: Displays the message until a Master Reset command is
sent or the Reset button is pressed.
• Timed: Displays message for a fixed-time duration
• Display Time/Date when expire: Check to display the time and date
during standby. If this option is not checked, the display is blank
during standby.
Font Selection:
• Normal: Standard height and width
• Full Height: For multiple line displays the height is adjusted to the
full height of the display
• Wide: Characters displayed slightly wider than the standard font
• Double Wide: Characters displayed double the standard width
Message: Enter the message to display in the Message box. Keep
message short and to the point.
Mass Requires CommanderOne®. Informs CommanderOne that the activation
Notification template was activated. You can use to activate other MNS Systems.
Tab

3. Enter the name of the Activation Template in the Name field.


4. Click Add > to add the RTUs from the Individual, Zone Group A, and Zone Group B list
boxes.
5. Click the Function arrow to select the function to be sounded.
6. Optional: Select the Repeat All Call 3 times to Enable all call repeats (typically used
for radio systems).

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7. Select Auto-Poll after Activation for Commander to poll each site after sending the
activation command. Allows system status to be automatically updated after alerts.
8. Optional: Click Select Message to add to a list of digital voice messages to be played
during the DYNAMIC VOICE function.
NOTE: Use the table in Appendix B to record information.
9. Click Save.

9. Configuring Input Options


Informers have inputs you can use to initiate system-level alerts or activations. The I-IP-IO
and I-IPW devices have an ALERT button and a rear input for a contact closure. Units prior
to January 2019 have a Key Fob for wireless activations. The Informer15 and Informer100
devices have four inputs to use for system-level activations. In addition, the Informer15
and Informer100 devices can assign the inputs to activate local alerts (functions). Using
both, system and local activations, can provide unique alerting capabilities. You can
program the Informer15 and Informer100 devices for Local Activation Inputs, and then
place it into a stand-alone mode where local inputs activate functions/messages. The
Informer-PA uses the rear input for fault detection from the local amplifier. The I-IPSIU has
16 inputs for multiple activation capabilities.

NOTE: Informer-PA units do not have activation inputs. The Rear Input is only available for
System Alarm.

To configure input options:


1. From the Commander main window, click Informer.
The Informer dialog box appears.

2. Select the RTU number and select Configuration > Input Options.

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The following is an example of the Informer Input Options dialog box.

Fields Description
Name Allows you to change the name of the Informer inputs. The assigned
name appears on the Status Detail screen and all Smart Messages
and emails associated with the respective input.
Call Request If checked, the input is designated a Call Request input. Call Request
is defined as a request for communication with Commander. When
Call Request is activated, the Informer dialog box is automatically
displayed, and a Bell icon is displayed in the status column.

IMPORTANT: An incoming Call Request does not start a


communication session. The base must initiate the communication
session by talking or listening to the respective unit.
Audible Alarm The Audible Alarm column displays the currently selected WAV file to
sound when the respective input is triggered.

Click Browse to display the Select WAV file dialog box.


• To change the current setting, select the desired WAV file.
• To disable the audible alarm feature, click Cancel to clear the
settings.
SmartMsg The SmartMsg template column displays the SmartMsg that is sent
Template when the respective input triggers.

To change the current selection, click the down arrow and select the
desired SmartMsg template in the list.

To disable the sending of the SmartMsg template, select the blank


item at the beginning of the list.

NOTE: Only templates configured on the SmartMsg server are


available for selection.

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Fields Description
Activation Activation Template can be associated with Informer inputs.
Template
If Activation Templates were created, they are available for selection
in the list. To create, edit, and manage Activation Templates, select
Tools > Activation Templates from the main menu.
Polarity To set the input polarity, click the down arrow and select either
Normally Open or Normally Closed.
NOTE: The Polarity feature may not be available on all unit types and
firmware versions. If your unit does not support the polarity feature,
the polarity defaults to Normally Open regardless of the setting.
Copy to All Overwrites existing Informer Input options for all sites.
Sites

3. You can specify the name of each Input. Click in the text box and change.
4. Click Call Request when the input is activated; the Intercom dialog box is
automatically displayed for the System Operator.
5. Click Browse to select the desired WAV file to be played on Commander when the
associated Input is activated.
6. Select the SmartMsg Template that is sent when the respective input is triggered.
NOTE: Only templates configured on the SmartMsg server are available for selection.
7. Select the Activation template to be activated with the respective input is triggered.
NOTE: Use the table in Appendix B to record information.
8. Click Save.

Local Activation Inputs (Informer15 and Informer100)


You can program the local inputs on the Informer to activate the Informer for a variety of
applications. If you are using the local inputs and networking the IP100 to other devices,
use caution that the System Level activations and Local Activations do not conflict with
each other. Configure Local Activation Inputs for Momentary (activated for the duration
of the function) or Continuous (activated for the duration of the function or the closure–
whichever is longer). In addition, you can configure Local Activation Inputs for normally
open or normally closed operation. Create and/or configure functions prior to selecting
Local Activation Input.

1. From the Commander main window, click RTU.


2. Select the unit to configure.
3. Click Configure.
4. Click Program.

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The Program dialog box appears.

5. For Input 1, go to the Function Number to be assigned to the input. Use the arrow
buttons to scroll through programed functions.

Fields Description
Unit Type Displays the unit type.
Unit Displays the unit address.
Address
Function Displays the function number to be associated with the local activation
Number input.
Program Displays the number of program entries that are currently stored in
Entries memory. This number is zero if no program entries are currently stored in
memory.
Input 1-4 Each input can be assigned to one function. Go to the function, and then
select Input, Mode, and Polarity.
Mode Select either Momentary or Continuous. Momentary means the
programmed action only activates once. Continuous means the
programmed action continuously executes.
Polarity Select either Normally Open or Normally Closed. A contact closure across
a Normally Open activates the function. A contact open across a Normally
Closed activates the function.
Function See Section 5. Programming Functions.
Select/
Function
List

6. Click the Input number check box. The following Warning window may appear.

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7. In the Mode list, click either Momentary or Continuous.


8. In the Polarity list, click either Normally Open or Normally Closed.
9. Click Save to save the Input-to-function assignment, Mode, and Polarity.
10. Repeat steps 4 through 6 for Inputs 2, 3, and 4 if applicable.
11. From the Configure RTU General Parameters dialog box, click Send to save the
programming information into the Informer unit.

10. Configuring Hot Keys


Use Hot Keys to simplify sending messages. Hot Keys are a set of preprogrammed keys
that issue an activation sequence. For example, you can set up your system to have the
following Hot Keys: tornado warning, flood warning, and all clear. With a click of a button,
you are able to activate your RTUs.

To configure Hot Keys in Commander:

1. Select Activate > Hotkey.


The Activation Hot Keys dialog box appears.

2. Click the Program Mode check box in the upper right corner.

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Configuring Informers Using Commander Software (Optional)

A Warning dialog box appears.

3. Click OK. The Activation Hot Keys dialog box turns red, which indicates that the
hotkeys are now programmable.
NOTE: Commander remains in programing mode for 15 seconds.
4. Click the key you want to configure.
The Program Hotkey dialog box appears.

Fields Description
Name Enter the name of the button that will appear on the Activation Hot Key
dialog box. Names must be 19 characters or fewer.
Save Updates the hotkey configuration. A confirmation message appears.
Quit Closes the Program Hotkey dialog box without updating the hotkey
configuration. A warning message appears.

5. Enter a button name in the Name field at the bottom of the dialog box.
6. Select the desired site or zone that the hotkey actives from the Individual or Zone
lists.

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Configuring Informers Using Commander Software (Optional)

7. Click Add All to sound all sites in your system. All Sirens appears in the Destination
RTU field.
8. Select from the Function list.
NOTE: Use the table in Appendix B to record information
9. Click Save.
A Warning dialog box appears.

10. Click OK. The button you selected is changed. To change additional hotkeys, repeat
steps 4 through 9.
11. Uncheck the Program Mode check box.
12. Click Quit.

11. Programming Listening Options


The I-IP-IO, I-IPW, I-IP15, Informer15, and Informer100 devices have the ability to do the
following: listen only, two-way intercom, or record conversation, unless disabled. You can
program each Informer independently to allow specific listening options. Recordings are
stored on the local PC/server for playback/storage.

NOTE: The Informer‑PA and I-IPSIU devices do not have listening options.

Review wiretapping laws before listening or recording any conversation. You


may need to get consent from all parties that you intend to record.
To enable recording:

1. From the Commander main window, click Informer.


The Informer dialog box appears.
2. Click the Record check box.

If the Record check box is checked, the Informer Talk and Listen chat session is
recorded until the Intercom session is ended by clicking the End Call button.

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Configuring Informers Using Commander Software (Optional)

To configure an Informer with unique settings for listening:


1. Select the Informer to configure.
2. Select Configuration > Listen Options.
The Informer Listen options dialog box appears.
All three modes allow optional recording. Recording is selected from the main
Informer dialog box.

Fields Description
Enable Listening anytime Allows the ability to eavesdrop on Informer device. The
Desk and Wall Mount Informers both activate a blue LED
on the faceplate when an Informer is in Listen mode. The
Commander user can also select talk and provide talk/
listen communications.
Allow Listen only after Call This allows listening only after the Informer has initiated
Request a call request. The Commander user is then allowed to
select talk and provide talk/listen communications.
Disable Listen options This does not allow eavesdropping or two-way
conversation.

3. Click one of the options.


4. Click Save.
Recordings are stored in a WAV file in the AudioCapture subdirectory within the
Commander program directory.

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12. Configuring Informer15 and Informer100 PA (VoIP) Settings


The Informer15 and Informer100 devices have PA (VoIP) settings for sound power during
public address announcements. The power attenuation allows the sound output to be
attenuated up to 20 dB for PA. For example, if set to -10 dB the sound output of the
speaker will be lowered from the maximum by 10 dB. The maximum power attenuation
adjustment is 20 dB.

The Informer15 and Informer100 devices also have an ambient attenuation setting, which
allows automatic attenuation based on sound level at the Informer15 or Informer100. For
example, if the ambient attenuation is set for 70 dB, then for every dB the noise level
is below 70 dB (at the Informer), the Informer will attenuate the sound level output by a
decibel. The maximum power attenuation and ambient attenuation is a combined 20 dB.

Using Power/Ambient Attenuation Threshold


If using an Informer Speaker with PA (VoIP), select the PA (VoIP) setting:
• Power Attenuation—Set attenuation of output level during PA. You can use up to 20
dB of attenuation.
• Ambient Attenuation—Set level at which the speaker begins to add attenuation to
the output level. A maximum of 20 dB total attenuation is possible with Power and
Ambient settings.
For example:
If Power Attenuation is set to 5 dB and Ambient Attenuation is set to 50 dB, the
Maximum output is 109 dB; and if the noise level at the speaker is 40 dB, the sound
output is lowered to 99 dB.
Enter 0 if no automatic attenuation is desired.
•. Voice Under run delay—Use this feature to delay PA output.
• Relay x On—Use this feature to turn on a relay during PA.
NOTE: See the Creating a Function section for more information.

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Configuring Informers Using Commander Software (Optional)

14. Configuring the I-IPSIU Radio Settings


The Informer Sensor Interface Unit (I-IPSIU) uses the audio out interface for broadcast
of alerts to radio systems. The audio output is a 600-ohm interface with manual volume
control. The I-IPSIU has relays which are used as the push-to-talk (PTT) to activate the
radio system. The PTT relays are dry contact closures which are closed when the audio
from the I-IPSIU is active. The I-IPSIU can use either a contact closure or audio input for
detection of a busy radio system. You can program the I-IPSIU to use the carrier detect
(contact or audio) to delay or prohibit announcements if the radio channel is busy.

To configure the radio settings:


1. From the Commander main window, click RTU. Select the unit to configure. Click
Configure.
2. Enter the name of the Informer, the address, and the latitude and longitude. This
information is used for mapping devices and for naming throughout the Commander
system.
NOTE: Use the table in Appendix B to record Informer’s information.
3. Click RTU Configuration.
The following dialog box appears.

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Fields Description
Voice under-run delay Underrun occurs when a device runs out of data during
(seconds) live streaming PA or VOIP causing the audio to cut out,
also known as buffering. To mitigate buffering the under-
run delay setting allows playback to be delayed by a fixed
duration to allow the device to accumulate data before
playback begins. This headroom will help fill in the gaps in
the event network speed is insufficient for live voice. Set
the number of seconds the device will buffer audio before
starting playback. On reliable high-speed networks, 1 or
2 seconds should be sufficient. Slow networks and some
wireless systems may require 5 seconds or more.
Relay To close a relay output during live PA, select the check box
associated with the relay number. In all cases the relay(s)
will close at the start of live PA and open when the unit
disarms at the termination of the message. This feature and
the number or relays available is dependent on the Unit
Type.
Radio PTT On This feature is available for Informer-IPSIU type units for
the control of a radio transmitter. To broadcast messages
on the radio transmitter during live PA, select Radio PTT
On.
Channel busy hold off The hold off time specifies the maximum time in seconds
(0-30 seconds) the unit will wait for the channel to become available before
transmitting. If the channel does not become available
within this time, the option buttons define the action to take,
either abort the transmission or send despite the channel
being busy. During the hold off period, the incoming
message is buffered so no part of the message is lost.
On time out The Abort and Send buttons specify the action to take if the
(Abort or Send) radio channel is busy (carrier present).

4. Select Informer-IPSIU.
5. Select the Radio PTT On check box.
6. Enter the number of seconds for Channel busy hold off. If set to 0, all alerts are
broadcast to the radio system immediately. If set to 1-30 seconds, the I-IPSIU waits for
Carrier Detect (C.D.)/audio detect to clear prior to sending the alert. See table above.
7. Click either Abort or Send. The Abort option cancels the radio if the radio channel
does not clear. The Send option sends the activation regardless of the Carrier Detect
status.
8. Click Save to store the selection into the Commander database or click Quit to close
and discard changes.
The Configure RTU General Parameters dialog box is now active.
9. Click Send to send the program information to the Informer.

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Using Informer Intercom

Using Informer Intercom


Use the intercom function to provide bi-directional voice communications between the
Informer and the Emergency Operations Center (EOC) control point. The EOC can talk
to one or many units at the same time, but you can only listen to or record from one
device at a time. The Commander® software runs the intercom session. Federal Signal
recommends using a headset with earphones and microphone to reduce background
noise for EOC operators.

Informers can initiate intercom Call Requests. A Call Request opens the Informer dialog
box in Commander if not already open. The EOC can view all devices that are requesting
a call. Requests are indicated by a red bell icon on the Informer dialog box at the EOC.
EOC operators select which Informer they want to start an intercom session/call with by
selecting the device.

NOTE: Make sure the Informer is not near the microphone at the control point or an audio
feedback loop is created.

To configure, begin a call, or view the current status of the device follow this process in
Commander:

1. From the Commander main window, click Informer.

The Informer dialog box appears.

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Using Informer Intercom

Fields Description
Intercom Displays the current operating state of the Intercom. There are three
Status window possible states: Standby, Talking and Listening.
Intercom Log Displays all Intercom communication activity including which device is
window being communicated with. The user can scroll through the entries.
Command Log Appears automatically on the bottom center of the screen when
display another control point sends an activation command or starts an
intercom chat session. This dialog box is intended to notify other
operators so that they do not interfere with each other. The dialog box
includes the time, date, control point ID, and function executed.
TALK Button Initiates an Intercom Chat session and allows the EOC operator to
send live voice announcements using a PC microphone. You must
select one or more Informers to talk to by clicking on the row in the
list box containing the desired Informer. Since you can only listen
to one Informer at a time, listening is not possible when multiple
Informers are selected. The dual-purpose button allows the operator
to switch between talking and listening by clicking the mouse.

The Talk session remains active until you select LISTEN or END
CALL.
LISTEN Button Initiates an Intercom chat session and allows the EOC operator
to listen to the local microphone inside the Informer that has been
selected to listen to. You can only listen to one Informer at a time. The
Listen session remains active until you select TALK or END CALL.
END CALL Terminates an Intercom session and stops the recording process.
Button

Select All Selects all devices at once for an Intercom Talk.


Button

Unselect All Clears all device selections at once.


Button

Reset Resets all current Call Requests indicated by the bell icon. The bell
Requests icon changes to the Alert icon until the device is Reset with a Master
Button Reset from the control point. You can re-initiate a Call Requests as
soon as they are Reset.

Stop Audible Stops playing an active alarm WAV file. This is useful if an operator
Alert Button has acknowledged the alarm and wants to silence the audio.

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Using the Public Address System

Fields Description
Playback Allows the control point operator to view all recorded calls and select
Audio Button any recorded call for playback.

When the EOC is talking, the Informer can listen but not talk. The
EOC is in control of which Informer is included in the call and when
the Informer can talk or listen.
Record Check If checked, the Intercom Talk and Listen Chat session is recorded
box until the Intercom session is ended by clicking End Call. The Informer
individual configuration settings determine if and when the Intercom
Chat session can be recorded. Recordings are stored in a WAV file
in the AudioCapture subdirectory within the Commander program
directory.

2. Select the Informer to configure within the All Informers window. If the row is double
clicked, the Status Detail dialog box for the device appears.

3. Sort the Informers within the All Informers window by clicking the buttons at the top
of each column to sort by RTU#, Status, or Name.

Using the Public Address System


The Public Address system provides three selections:

• Standard Public Address using microphone connected to the PC/Server with


Commander

• Broadcast of WAV file from the PC with Commander

• Broadcast of Text to Speech (TTS)

Select Start PA to initiate a live PA broadcast. The Select Sites to Activate dialog box
appears to allow selection of RTU and/or zone.

Select PA from WAV to broadcast a stored WAV file. The Select WAV file dialog box
appears to allow selection of a WAV file.

For text-to-speech (TTS) broadcast enter the text to broadcast or select from a
predetermined list of stored text messages. The Select Sites to Activate dialog box
appears to allow selection of RTU and/or zone.

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Using the Public Address System

Broadcasting Messages
To broadcast a message using the microphone connected to the PC with Commander:

1. From the Commander main window, select Activate > PA (VOIP).


The PA (VOIP) dialog box appears.

Fields Description
PA Text to Enter your message to play.
Speech
Clear Deletes the current message in the PA Text to Speech text box.

Select Click the Select Message arrow to select a preconfigured TTS


Message message. When selected, the message appears in the PA Text to
Speech text box.
Audition TTS Selects TTS announcement on the computer’s speaker.

Activate TTS Send selected TTS announcement to siren or Informer for playback.

Start PA Starts live public address annunciation using the computer's


microphone. Once initiated, Start PA remains active until you click the
Stop PA button or one minute has passed, whichever occurs first.
Stop PA Terminates transmission of live PA.

PA from WAV Displays the Select WAV file dialog box, to allow you to select a WAV
file for public address transmission. Most SPSF WAV file formats are
supported.

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Using the Public Address System

Fields Description
VU Peek Adjust the Microphone level so the VU Peek Meter sweeps full scale
Meter on voice peeks. The VU Peek meter is color coded as follows:

Green: Level below peek


Yellow: One or more samples at or above peek.
Red: More than 5% of samples at or above peek.

The optimum level is obtained when the color is alternating between


green and yellow with normal voice. Reduce the level if red is easily
achieved; however, occasionally hitting red is satisfactory
Timeout Sets the Live PA automatic timeout duration. You must have
(seconds) Configuration or Global Administrator rights to change this setting.

NOTE: Many radios have built-in timers that limit transmission time.
It is good practice to set the Timeout time equal to or less than the
radio’s built-in timer (if applicable).
Recording Displays the Windows® Sound dialog box. Use this window to adjust
Control the live PA input level.

2. Click Start PA.


The Select Sites to Activate dialog box appears.

3. Select RTU and/or zone.


4. Click Add >.
The site populates the Destination RTU text box.
5. Click Send.

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Using the Public Address System

A Warning dialog box appears.

6. Click OK to start live public address annunciation using the computer’s microphone.
Once initiated, Start PA remains active until you click the Stop PA button or one
minute has passed, whichever occurs first.

Broadcasting WAV Files


To broadcast WAV files from the PC with Commander:

1. From the Commander main window, select Activate > PA (VOIP).


The PA (VOIP) dialog box appears.
2. Click PA from WAV.
The Select WAV file dialog box appears.
3. Select a WAV file for public address transmission. Most SPSF WAV file formats are
supported.
If you created a custom folder, select your WAV files from the following directory:
C:\Program Files\Federal Signal Corporation\Sfcdware\data\Custom Files
4. Click Open.
The Select Sites to Activate dialog box appears.
5. Select RTU and/or zone.
6. Click Add >.
The site populates the Destination RTU text box.

7. Click Send.
A Warning dialog box appears.
8. Click OK to broadcast WAV file.

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Using the Public Address System

Broadcasting Text to Speech (TTS)


To broadcast a Text to Speech message from the PC with Commander:

1. From the Commander main window, select Activate > PA (VOIP).


The PA (VOIP) dialog box appears.
2. Enter your text to speech message in the PA Text to Speech text box on the left side
of the window.

3. Alternately, select the preconfigured text-to-speech messages from the Select


Message list.
4. Click Activate TTS to play the message.
The Select Sites to Activate dialog box appears.
5. Select RTU and/or zone.
6. Click Add >.
The site populates the Destination RTU text box.

7. Click Send.
A Warning dialog box appears.
8. Click OK to broadcast TTS file.

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Using the Informer-IP

Using the Informer-IP


When the Informer-IP receives an alert message or an alert tone, the red Alert LED begins
to flash, and audio is heard over the speaker. The audio sends out the optional 600 ohms
audio output, and the output relays close as programmed.

The alert messages and WAV files are recorded and stored in memory until the alert
is reset. Alert Tones are not recorded. You can play back the message by pressing the
REPLAY button anytime the red LED is blinking.

The Informer-IP automatically resets and returns to standby mode when the local RESET
button is pressed, or the Control Point sends a reset command. The red Alert and yellow
Test LED is also reset.

If the Control Point cancels the alert or the alert message is complete, the alert stops,
but the Alert LED continues to flash, indicating that an alert was issued. Avoid using the
RESET button until the emergency has ended. During an emergency, pressing the RESET
button while the alert is sounding stops the alert.

The user may acknowledge receipt of an alert if one of the remote alert inputs is
configured as an acknowledgment. New activation commands override all previous
functions in progress.

The yellow Test LED lights steady when a Quiet Test message has been received. This
light remains on until you press the RESET button. The Alert LED does not light for the
Quiet Test function that is programmed to light the Test LED.

Front Panel Display


The Informer-IP includes a five-button membrane keypad with a tactile feel and four
diagnostic LEDs.

Adjusting the Volume


The Informer-IP provides the ability to control the sound volume of tone and voice
messages heard over the speaker.

To adjust the volume, press the VOLUME ↑ (up arrow) button to increase the sound
volume. Press the VOLUME ↓ (down arrow) button to decrease the volume.

A beep is heard indicating the current volume level each time the volume buttons are
pressed. Holding down either arrow allows you to “scroll” to the highest or lowest volume
levels.

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Using the Informer-IP

The control points can override the local volume controls with remote volume control
commands. If no volume control commands are issued from the control points, the local
volume level is heard. Control points should always issue Emergency Alerts using a High-
Power command to ensure all users hear the alert. The user can lower the volume while a
tone or voice message is in progress.

Table 10 Informer-IP Buttons


Buttons Description
ALERT The ALERT button sends Alert # 6 to the control points and changes the status
icon to Red. You can also configure alerts as a Call Request to alert emergency
operations personnel that an intercom chat session is being requested. You can
configure each of the six alert inputs with application specific names.

A Call Request is a request for an Intercom Chat Session with the Emergency
Operations personnel at the control point(s). The Call Request displays the
Commander Intercom dialog box and turns on the red Call Request status icon
next to the Unit ID and Unit Name of the Informer-IP that issued the request.
RESET Push to reset the following:
• Alert Signals
• Alert, Test and Talk LEDs
• Scrolling Message Display
• Relay Outputs
REPLAY The REPLAY button replays the last voice message received, if the Red Alert
light is blinking. If the Alert light is not blinking, the event has ended or reset,
which removes the message from memory.

Dual Relay
The Informer-IP and Informer100 have two independently programmable relay outputs.
The Informer15 has two outputs that are programmable identical to the Informer-IP and
Informer100. The outputs are transistor driven to all activation of the local LED or for an
external relay. The relay timing is configured and programmed into the Informer-IP from
Commander. See the Programming Functions and PA (VOIP) Settings sections for more
information.

Relay Outputs
The relay outputs are capable of controlling external devices. The outputs are located
on a removable connector. See the Informer’s Installation Manual for voltage and current
ratings.

You can individually configure the relay outputs to open, close, and cycle based on a
preprogrammed sequence.

NOTE: The relay outputs close for 5-10 milliseconds during initial power-up.

Informer-IP Wall Mount only


Relay two has been prewired to allow 12 Vdc to power an optional LP1 strobe. Power is
supplied from the internal power supply to COM2. The strobe is connected to NO2 and to
ground. Federal Signal provides cables to wire the LP1 strobe.

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Using the Informer-IP

600-Ohms Audio Output


The 600-ohms audio output is useful for tying the Informer-IP and Informer-PA into
existing public address (PA) systems or other externally amplified speaker systems. The
I-IPSIU audio output is used to interface radio systems. An adjustable balanced audio
output is available at pins 1 and 2 of the output connector. The output level is adjustable
via a potentiometer located near the output connector on the inside of the unit. See the
Informer’s Installation Manual for parts locations. Use of Selectone speakers with E-300CK
can extend the range of an Informer-IP speaker.

Generating Alerts
The Informer-IP can generate up to six different Alerts to alert Emergency Operations
Center (EOC) personnel at the Federal Commander control point. The Commander
provides the EOC with visual and audible indicators for the Alert.

You can generate alerts in three ways:


1. The ALERT Button on the Informer-IP keypad (ALERT)

2. The Rear Input – (terminal block on the inside of the unit)

Configuring Inputs
You can configure the Inputs to indicate specific user-predefined events (such as Medical
Alert, Local Disturbance Alert, Weapon Alert, Weather Alert, Fire Alert) or you can use the
inputs to request an Intercom Chat session or act as an acknowledgment of an Alert or
Test.

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Testing and Training

Testing and Training


After the installation is complete:
• Test the Informer and all accessories from the control point(s) to ensure it is operating
properly.
• Ensure all users are properly trained to use the system before putting the Informer
into service.
• Verify all tone, voice, and text messages contain the correct content per the
emergency operating plan. Alerts should exceed the ambient sound levels by at least
10 dB to ensure they can be heard.
• Conduct testing on a regular basis per facility safety plans to ensure the equipment
remains in working order and operators remain familiar with the use of the
equipment.

Getting Service
If you are experiencing any difficulties, contact Federal Signal Customer Support at
800-548-7229 or 708-534-3400 extension 7511 or Technical Support at 800-524-3021
or 708-534-3400 extension 7329 or through e-mail at [email protected]. For
instruction manuals and information on related products, visit http://www.fedsig.com/

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Appendix A Updating RTU Firmware

Appendix A Updating RTU Firmware


To update the RTU firmware, do the following from Commander:

1. Select Tools > Update RTU Firmware.


The following dialog box appears.

Fields Description
Sites Displays the RTUs you can program.
NOTE: Each model requires different software; therefore, only one model
may be programmed at a time.
Add > Adds the selected RTU from the Sites list to the Selected list.
Add All > Adds all the RTUs listed in the Sites list to the Selected list.
< Remove Removes the selected RTU from the Selected list to the Sites list.
< Remove Removes all the RTUs from the Selected list to the Sites list.
All
Selected Displays the selected RTUs from the Sites list.
Show Displays the software version of the selected RTUs.
Version
Send Click to send your firmware to your RTU.
Firmware Displays the selected firmware.
Filename
Select Displays the Select HEX file dialog box. Select the appropriate hex file
based on selected the RTU type.

2. Select the RTU from the Site list, and then click either Add > to add a single RTU or
click Add All > to add all the RTUs in the Sites list.
3. Click Select. The Select HEX file dialog box appears. Select the firmware file.
For the Informer100 Speaker it is IP100_x_x_x_x.HEX, where x is the version number.
4. Click Open to populate Firmware Filename.

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Appendix A Updating RTU Firmware

5. Click Send.
The following Warning window appears.

6. Click OK to continue.
7. Click Quit to exit the dialog box.

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Appendix B Forms

Appendix B Forms
Table 11 Informer Network Configuration
Domain Name

IP Address

Subnet Mask

Default Gateway

Primary DNS Server

Alternate DNS Server

SMTP Server Name (optional)

SMTP Server Address (optional)

SmartMsg Parent Server Name

SmartMsg Parent Server Name/Address

Failover Server 1 Name/Address

Failover Server 2 Name/Address

Failover Server 3 Name/Address

Failover Server 4 Name/Address

SIP Server Name/Address

SIP Address, Registration ID, Password

Informer Config Username

Informer Config Password

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Appendix B Forms

Table 12 Network Device


Name/Location IP Address x.x.x.x Site ID# xxx MAC
xx:xx:xx:xx:xx:xx

Control Station 1 900

Control Station 2 901

Control Station 3 903

Device Name 001

002

003

004

005

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Appendix B Forms

Name/Location IP Address x.x.x.x Site ID# xxx MAC


xx:xx:xx:xx:xx:xx

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Appendix B Forms

Table 13 WAV File Messages (DV Messages)


WAV File Name Message and Description Length
Number

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Appendix B Forms

Table 14 Programed Functions


Function Number Program Entries Definition

Function Name

Function Number

Function Name

Function Number

Function Name

Function Number

Function Name

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Appendix B Forms

Table 15 Programed Zones


Zone Zone Name Sites in this Zone
Number A/B

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Appendix B Forms

Table 16 Programed Activation Templates


Template Template Name Action
Number

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Appendix B Forms

Table 17 Input Programming Informer


RTU # Name Call Audible SmartMsg Activation
Request Template Template

Informer-IP Series C
90 Federal Signal www.fedsig.com
Appendix B Forms

Table 18 Hot Keys


Hot Name Action
Key
Number
1

10

11

12

13

14

15

16

17

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Appendix B Forms

Hot Name Action


Key
Number
18

19

20

21

22

23

24

25

26

27

28

29

30

Informer-IP Series C
92 Federal Signal www.fedsig.com
Appendix B Forms

Table 19 Informer Input Configuration


Input __ Mode Polarity Function List Definition

Momentary Normally Open


Continuous Normally Closed

Input __ Mode Polarity Function List Definition

Momentary Normally Open


Continuous Normally Closed

Input __ Mode Polarity Function List Definition

Momentary Normally Open


Continuous Normally Closed

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Appendix B Forms

Input __ Mode Polarity Function List Definition

Momentary Normally Open


Continuous Normally Closed

Input __ Mode Polarity Function List Definition

Momentary Normally Open


Continuous Normally Closed

Input __ Mode Polarity Function List Definition

Momentary Normally Open


Continuous Normally Closed

Informer-IP Series C
94 Federal Signal www.fedsig.com
Appendix C Standard DV Messages

Appendix C Standard DV Messages


Table 20 Standard DV Messages
# FWS Name Customer Name Description Notes
for DV
1 FWS-13955 TM1 (5 sec) Wail-Conventional Siren 560-1055 Hz
2 FWS-13956 TM2 (5 sec) Yelp-Rapid Siren 560-1055 Hz
3 FWS-13957 TM3 (5 sec) High-Low-Alternating High and Low 561
Hz and 760 Hz
4 FWS-13958 TM4 (5 sec) Bell-Bell, Struck Rapidly-801 Hz
5 FWS-13959 TM5 (5 sec) Yeow-Descending High to Low, Repeated
545 Hz and 1296 Hz
6 FWS-13960 TM6 (5 sec) Horn-Steady Horn 470 Hz
7 FWS-13961 TM7 (5 sec) Beep-Slow Intermittent Horn 470 Hz
8 FWS-13962 TM8 (5 sec) Stutter-Rapid Intermittent Horn 470 Hz
9 FWS-13963 TM9 (5 sec) Slow Whoop-Slow Ascending Low to
High, Repeated 424 Hz and 1163 Hz
10 FWS-13964 TM10 (5 sec) Gradual Horn-Steady Horn, Gradually
Increasing in Volume 514 Hz
11 FWS-13965 TM11 (5 sec) Temporal Slow Whoop-NFPA Coded
Slow Whoop 424 Hz and 774 Hz
12 FWS-13966 TM12 (9 sec) Westminster Chime-Westminster Chime-
Musical Tone
13 FWS-13967 TM13 (5 sec) Evac-Amplitude Modulated Siren
479 Hz
14 FWS-13968 TM14 (5 sec) Air Horn-Steady Horn 400 Hz and 800 Hz
15 FWS-13969 TM15 (5 sec) Chime-Single Strike Chime-Musical Tone
16 FWS-13970 TM16 (5 sec) Phaser-Rapid Siren 600-1200 Hz
17 FWS-13971 TM17 (5 sec) Alternating High and Low 363 Hz and
518 Hz
18 FWS-13972 TM18 (5 sec) Warble-Extremely Rapid Siren 560-
1055 Hz
19 FWS-13973 TM19 (5 sec) Alert-Slow Sweep Tone 400-1560 Hz
20 FWS-13974 TM20 (5 sec) Euro-Police-Alternating High and Low
969 Hz and 800 Hz
21 FWS-13975 TM21 (5 sec) Euro-Fire Sweep Tone 900-800 Hz
22 FWS-13976 TM22 (5 sec) Euro-Slow Whoop-Slow Sweep Tone
650-1290 Hz
23. FWS-13977 TM23 (5 sec) Euro-General-Intermittent Horn
969 Hz
24 FWS-13978 TM24 (5 sec) Euro-Toxic-Steady Horn 969 Hz
25 FWS-13979 TM25 (5 sec) Euro-Police II-Slow Alternating High and
Low 554 Hz and 440 Hz
26 FWS-13980 TM26 (5 sec) Euro-Stutter-Intermittent Beep 2840 Hz
27 FWS-13981 TM27 (5 sec) Euro-Sweep-Sweep Tone 1163-397 Hz

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Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
28 FWS-13982 TM28 (5 sec) Ringer-Continuous Ringing Tone
560 Hz and 326 Hz
29 FWS-13983 TM29 (5 sec) Buzzer-Buzzer Tone 1318 Hz and 760 Hz
30 FWS-13984 TM30 (5 sec) Attention-Extremely Rapid Siren-Multiple
Frequency
31 FWS-13985 TM31 (5 sec) Multi-Tone-Extremely Rapid Siren-
Multiple Frequency
32 FWS-13986 TM32 (5 sec) Caution-Extremely Rapid Siren-Multiple
Frequency
33 FWS-13987 Three 1 kHz tones Three 1 kHz tones Pre-Announcement
Pre-Announcement
34 FWS-13988 Wobbulator-3 Wobbulator-3 times Pre-Announcement
times Pre-An-
nouncement
35 FWS-13989 FWS-10274-DSP2 DSP2 M1 - Chime - Pre-Announcement
M1 - Chime -
Pre-Announcement
36 FWS-13990 3 blasts-5 sec- Pre- 3 blasts-5 sec- Pre-Announcement
Announcement
37 FWS-13991 TM4-3 times Pre- TM4-3 times Pre-Announcement
Announcement
38 FWS-13992 M15-3 times Pre- M15-3 times Pre-Announcement
Announcement
39 FWS-13993 52 horn 5 sec 52 horn 5 sec
40 FWS-13994 52 horn 10 sec 52 horn 10 sec
41 FWS-13995 52 horn 15 sec 52 horn 15 sec
42 FWS-13996 52 horn 1 sec 52 horn 1 sec pulses 10 times
pulses 10 times
43 FWS-13997 1 kHz_30 sec 1 kHz_30 sec
44 FWS-13998 (5 sec) Alt Steady (5 sec) Alt Steady
45 FWS-13999 (5 sec) Alt Wail (5 sec) Alt Wail
46 FWS-14000 (5 sec) Pulsed (5 sec) Pulsed Steady
Steady
47 FWS-14001 (5 sec) Pulsed Wail (5 sec) Pulsed Wail
48 FWS-14002 (5 sec) Steady (5 sec) Steady
49 FWS-14003 (5 sec) Wail (5 sec) Wail
50 FWS-14004 Westminster Chime Westminster Chime
51 FWS-14005 Attention Attention
Severe Weather
52 FWS-14006 Severe Weather “The National Weather Service has issued
Warning-Seek a severe weather warning. Take shelter
Shelter immediately. Repeat, the National Weather
Service has issued a severe weather warning.
Take shelter immediately.”

Informer-IP Series C
96 Federal Signal www.fedsig.com
Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
53 FWS-14007 Severe Weather This is a severe weather warning. Take shelter
Warning-Seek immediately. Repeat, severe weather warning.
Shelter Take shelter immediately.
54 FWS-14008 Severe Weather “Please take shelter immediately. This is a
Alert-Seek Shelter severe weather alert.”
55 FWS-14009 Severe weather “Attention. Attention. This is an emergency.
Approaching-Seek Severe weather approaching. Seek shelter
Shelter immediately.”
56 FWS-14010 Severe Weather- “Attention. A severe weather warning has been
Stay away from issued; proceed immediately to the interior of the
Windows building, away from windows and entrances.”
Tornado
57 FWS-14011 Tornado Warning- This is a tornado warning. Seek shelter
Seek Shelter immediately. This is a tornado warning. Seek
shelter immediately.
58 FWS-14012 Tornado Sighted- Attention! Life-threatening situation. A tornado
Seek Shelter has been sighted in the area. Seek shelter inside
or take cover immediately. Stay away from
windows and doors.
59 FWS-14013 Tornado Sighted- “Attention, a tornado has been sighted in the
Seek Shelter area. Take shelter immediately. Repeat, a
tornado has been sighted in the area, take
shelter immediately.”
60 FWS-14014 Tornado Warning- This is a tornado warning. Seek shelter
Seek Shelter immediately. This is a tornado warning. Seek
shelter immediately.
61 FWS-14015 Tornado Warning- “Tornado Alert, report to your designated area.”
Designated Area
62 FWS-14016 Tornado Warning- “Attention! Attention! Tornado warning. Seek
Seek Shelter shelter immediately. Attention! Attention! Tornado
warning. Seek shelter immediately.”
High Winds
63 FWS-14017 High Wind Attention: The National Weather Service has
issued a high wind warning. High winds are
approaching. Take shelter immediately. Repeat,
the National Weather Service has issued a high
wind warning. High winds are approaching. Take
shelter immediately.
Flood/Water/Tsunami
64 FWS-14018 River Level Warning “Danger. River level rising.”
65 FWS-14019 Flood Warning “Attention: A Flood Warning has been issued
for this area. Tune to your local radio station for
details.”
66 FWS-14020 Tsunami Warning “Attention: A Tsunami Warning has been issued
for this area. Tune to your local radio station for
details.”

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Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
Lightning
67 FWS-14021 Lightning- Take Dangerous lightning in the area. Take shelter
shelter immediately. Repeat, dangerous lightning in the
area. Take shelter immediately.
Armed Person/ Intruder/ Dangerous Situation/Security Alert
68 FWS-14022 Dangerous Situation “Attention. Dangerous situation reported on
on Campus campus. Take cover and stay in place until
further information is provided. Repeat. Take
cover and stay in place until further notice.”
69 FWS-14023 Lockdown Warning this is a lockdown alert, please proceed
to a secure area
70 FWS-14024 Armed Intruder on “Attention: An armed intruder has been seen on
Campus campus. Shelter in place immediately.”
71 FWS-14025 Gunshots Reported “Attention: Gunshots reported on campus.
on Campus Shelter in place until further notice. Repeat.
Shelter in place until further notice.
72 FWS-14026 Armed and “Attention! Armed and dangerous person alert.
Dangerous Person Seek a secure location.”
73 FWS-14027 Lock Down “Warning, this is an order to lock down. Proceed
to a secure location. Repeat, this is an order to
lock down. Proceed to a secure location and wait
for further instructions.”
Seek Shelter-Generic
74 FWS-14028 Remain Sheltered “Attention…Attention… Please remain in a
sheltered area until further notice. Attention…
Attention…Please remain in a sheltered area
until further notice.”
75 FWS-14029 Seek Shelter “Attention! Seek shelter immediately. Stay
indoors”
Chemical Release/Hazardous Material
76 FWS-14030 Hazardous Material “Attention. Life threatening situation. A
Release-Go inside hazardous material release has occurred. Go
inside. Close all windows and doors. Stay until
further notice.”
77 FWS-14031 Hazardous “Hazardous materials incident. Stay inside; close
Materials-Stay all doors and windows. Remain calm and wait for
Inside further instructions.”
78 FWS-14032 Chemical Release- Warning. Chemical release, take shelter indoors.
Seek Shelter Repeat. Chemical release, take shelter indoors
79 FWS-14033 Chemical Release- “Attention! There has been a chemical release in
Seek Shelter the area. Go inside, close all windows and doors,
turn off all heating and air conditioning. There
has been a chemical release. Seek shelter now.”
80 FWS-14034 Shelter In Place “Attention: Authorities have issued an alert to
Shelter in Place due to a chemical release in the
area. Tune to your local radio station for details.”

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98 Federal Signal www.fedsig.com
Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
81 FWS-14035 Hazmat-Seek “Attention. Attention. Hazardous condition. Seek
Shelter shelter immediately and wait for the all clear.”
Evacuate
82 FWS-14036 Evacuate To Safe “Attention! Evacuate to a safe area.”
Area
83 FWS-14037 Emergency “Warning, this is an emergency evacuation order.
Evacuate All Remain calm and evacuate all buildings; follow
Buildings posted evacuation routes.”
84 FWS-14038 Emergency “Attention. Attention. An emergency has
Evacuate All Build- been declared. Please evacuate all buildings
ings-Designated immediately. Proceed to the nearest exit and go
Gathering Area to your designated gathering area.”
85 FWS-14039 Evacuate Campus Warning, this is a campus evacuation order.
All non-emergency personnel must leave
campus immediately. Repeat, this is a campus
evacuation order. Leave campus immediately.
86 FWS-14040 Evacuate-Higher “Attention: Evacuate, Evacuate, Evacuate, Move
Ground to high ground immediately. Tune to your local
radio station for details.”
87 FWS-14041 Mandatory “Warning, a mandatory evacuation has
Evacuation been issued effective immediately. Follow all
emergency evacua- tion plans and evacuate at
once. Personnel without transportation, stand by
for additional information.”
88 FWS-14042 Evacuate-Do not “Attention! An emergency has been reported.
use Elevator Please evacuate the building immediately. Do
not use the elevator.”
General Emergency/Other
89 FWS-14043 Public Safety "Public Safety Emergency. Please take shelter
Emergency immediately and seek additional information from
the campus emergency information network."
90 FWS-14044 Emergency Pre- “Stand by for an important announcement from
announcement your local emergency agency.”
91 FWS-14045 General Emergency “Emergency. Please stand by for further
instructions.”
92 FWS-14046 Unsound Structures “Warning. Warning. Do not attempt to enter
unsound structures. Check your area for damage
and avoid risk.”
93 FWS-14047 Power Outage “There is a building-wide power outage. Avoid
using open flames or candles during this
outage.”
Public Address
94 FWS-14048 Pre-Announcement “Attention! Attention! Stand by for an emergency
for Live Broadcast- announcement. Stand by for emergency
PA information. Attention! Attention! Stand by for
an emergency announcement. Stand by for
emergency information.”

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Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
Fire
95 FWS-14049 Fire-Wild Land Fire “Wild land fire approaching. Remain calm and
evacuate campus.”
96 FWS-14050 Fire Drill “Attention this is a fire drill, report to your
designated area.”
97 FWS-14051 Fire Alert “Attention this a fire alert, report to your
designated area.”
98 FWS-14052 Fire on Campus “Fire on Campus-Please stand by for further
instructions.”
99 FWS-14053 Fire Alarm Test Start “Fire alarms are currently being tested. No
evacuation of the building is necessary.”
100 FWS-14054 Fire Alarm Test “Fire alarm testing is complete. All alarms from
Complete this point forward should be treated as a real fire
alarm and the building should be evacuated.”
Test
101 FWS-14055 Test This is a test of the emergency warning system.
This is only a test.
102 FWS-14056 Test "This is a test of the Campus Emergency Alert
System. This is only a test. "
103 FWS-14057 Test This is a test of the public warning system.
This is only a test. If this had been an actual
emergency, additional instructions would be
broadcast. This is only a test.
104 FWS-14058 Test Your attention please: This is a test. This is a
test of the emergency warning system. This is
a test and only a test. There are no emergency
situations in our area. Thank you.
105 FWS-14059 Test “Attention: This is a test of the emergency
warning system. This is only a test. If this were
an actual emergency, you would be instructed
to tune to your local radio station. This is only a
test.”
All Clear
106 FWS-14060 All Clear “Attention this is an all clear, repeat all clear.”
107 FWS-14061 All Clear “Attention! All clear. All clear. Resume normal
activities.”
Closed
108 FWS-14062 University Closed “Attention: The University is now closed. Tune to
local media for further information.”
Armed Forces Songs
109 FWS-14063 Army Song “Army Song Band and Chorus.”
110 FWS-14064 Navy Song “Anchors Aweigh”
111 FWS-14065 Air Force “The Air Force Song”
112 FWS-14066 Marine Corp “The Marines’ Hymn”
113 FWS-14067 Coast Guard “Semper Paratus”

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100 Federal Signal www.fedsig.com
Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
114 FWS-14068 Army Song “The Army Goes Rolling Along”
115 FWS-14069 National Anthem National Anthem 80 sec.
Armed Forces Sounds -Bugle Call
116 FWS-14070 “Adjutant’s Call” “Adjutant’s Call”
117 FWS-14071 Assembly “Assembly”
118 FWS-14072 Attention “Attention”
119 FWS-14073 Army Song “Call to Quarters”
120 FWS-14074 Church Call “Church Call”
121 FWS-14075 Drill Call “Drill Call”
122 FWS-14076 First Call “First Call”
123 FWS-14077 First Sergeants Call “First Sergeants Call”
124 FWS-14078 Fix Bayonets “First Bayonets”
125 FWS-14079 Taps “Taps”
126 FWS-14080 Carry On “Carry On”
127 FWS-14081 Retreat “Retreat”
128 FWS-14082 Ground Attack “Ground Attack Charge”
Charge
129 FWS-14083 Guard Mounting “Guard Mounting”
130 FWS-14084 Mail Call “Mail Call”
131 FWS-14085 Mess Call “Mess Call”
132 FWS-14086 Morning Colors “Morning Colors”
133 FWS-14087 Officer’s Call “Officers Call”
134 FWS-14088 Recall “Recall”
135 FWS-14089 Reveille “Reveille”
136 FWS-14090 Slow Retreat Bugle “Slow Retreat Bugle Call”
Call
137 FWS-14091 Tatoo “Tatoo”
138 FWS-14092 To the Colors “To the Colors”
139 FWS-14093 Evening Slow “Evening Slow Colors”
Colors
PAGASYS GEN II FILES
140 FWS-14094 800Hz 1 sec on 1 800Hz 1 sec on 1 sec off
sec off
141 FWS-14095 Alt Tone Hi Low Alt Tone Hi Low
142 FWS-14096 Alternating Tone Alternating Tone
143 FWS-14097 Bell Continuous Bell Continuous IMO General Alarm
IMO General Alarm
144 FWS-14098 Bell IMO PAPA Bell IMO PAPA BELL 7x SHORT 1x Long
BELL 7x SHORT
145 FWS-14099 Bell Intermittent IMO Bell Intermittent IMO Gas 1 sec ON 1 sec OFF
Gas 1 sec ON 1 sec
OFF

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Appendix C Standard DV Messages

# FWS Name Customer Name Description Notes


for DV
146 FWS-14100 Chime Test Tone Chime Test Tone
147 FWS-14101 Continuous Tone Continuous Tone PFEER Toxic Gas Alarm 1 kHz
PFEER Toxic Gas signal
Alarm 1 kHz signal
148 FWS-14102 Duck and Cover Duck and Cover
149 FWS-14103 Emergency Emergency Shutdown
Shutdown
150 FWS-14104 Gas Detected Gas Detected
151 FWS-14105 General Alarm 7 General Alarm 7 short 1 long 30 sec 1 khz
short 1 long 30 sec
1 khz
152 FWS-14106 Intermittent Tone Intermittent Tone PFEER General Alarm 1 kHz
PFEER General signal 1 sec ON 1 sec OFF
Alarm 1 kHz signal
1 sec ON 1 sec OFF
153 FWS-14107 Low Freq 2 Tone Low Freq 2 Tone
154 FWS-14108 “Abandon Platform” “Abandon Platform”
155 FWS-14109 “All Clear” “All Clear”
156 FWS-14110 “Man, Over Board” “Man, Over Board”
157 FWS-14111 “This is a test of the “This is a test of the Alarm System”
Alarm System”
158 FWS-14112 “This is a test of the “This is a test of the General Alarm”
General Alarm”
159 FWS-14113 Pfeer PAPA Pfeer PAPA
160 FWS-14114 Pre-Announce Pre-Announce Chime ASC Tri Tone Routine
Chime ASC Tri Tone ALT1
Routine ALT1
161 FWS-14115 Process Alarm Process Alarm
162 FWS-14116 Process Shutdown Process Shutdown
163 FWS-14117 Process Classified Process Classified
Additions
164 FWS-2599 Test End This has been a test of the emergency warning
system. This was only a test.

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102 Federal Signal www.fedsig.com

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