A 

STUDY ON “QUALITY  OF WORK  LIFE”AT  CROWN SHIELD  SECURITIES & 

SURVILLIANCE Pvt.Ltd 
 
 
Report Submitted to 
UNIVERSITY OF 
MADRAS 
In partial fulfillment of the requirement for the degree of 
Bachelor of Business Administration 
 
 
Submitted by 
                                          YUVARAJ.V                :     Reg.No : 411903538  
                                          THIYAGARAJAN.V    :     Reg No : 411903536  
                                          SUDHAN.K                 :     Reg No : 411903534 
 
 
 
Under the guidance of 
Dr.S.Abraham., BCS., MBA., M.Phil.,  SET.,  Ph.D 
 
 
 

 
DEPARTMENT OF BUSINESS ADMINISTRATION 
ST.THOMAS COLLEGE OF  ARTS AND  SCIENCE (Shift II) 
(Affiliated to university of Madras) 
Koyambedu, Chennai 107 
 
May 2022 
 
ST.THOMAS COLLEGE  OF ARTS  AND SCIENCE 
140/6, ST.THOMAS NAGAR, AKR ROAD, 
KOYAMBEDU, CHENNAI‐107 

  1 
V.
V.
K.SUDHAN
 CERTIFICATE 
 
 
This  is  to  Certify  that  YUVARAJ.V  (Reg  No  :  411903538)  THIYAGARAJAN.V  : 
(Reg No : 411903536), SUDHAN.K : (Reg No : 411903534) of St.Thomas college 
of  Arts  and  Science  has  undergone  30  days  training  programme  at  CROWN 
SHIELD  SECURITIES  &  SURVILLIANCE  Pvt,Ltd.  Chennai  in  Partial  fulfillment  of 
the  Curriculum  of  Bachelor  of  Business  Administration  Course  2019‐2022  and 
the report is submitted based on the training undergone. 
 
 
 
Dr.S.Abraham., BCS., MBA., M.Phil., SET., Ph.D 
Faculty of Business Administration 
 
 
 
Dr.J.Jerlin Violet,  M.Com.,  M.Phil., MBA., MA(HR),M.Phil.,  B.Ed., M.S.W., 
Ph.D., SET. 
Head of the Department 
 
 
 
Dr.N.Thangavel, M.Com., MBA., PGDMM., PGDHRD., Ph.D., D.Lit 
Principal 
 
 
 
 
 
Internal Examiner  External Examiner 

  2 
 ACKNOWLEDGEMENT 
 
First and foremost, I thank the God Almighty for giving me knowledge, health 
and for His unlimited blessing throughout my work and the preparation of the 
institutional training report. 
 
I record my deep sense of gratitude to the Principal, Dr.N.Thangavel, M.com., 
MBA.,  PGDMM.,  PGDHRD.,  Ph.D.,  D.Lit.,  St.  Thomas  College  Of  Arts  and 
Science,  Koyambedu,  Chennai  for  his  constant  encouragement  and  inspiring 
guidance. 
 
I would like to thank Our vice Principal. DR. M.V. NAGARAJAN, M.B.A., M.Com., 
and M.A., M.Phil., NET, Ph.D.  for his valuable advice, support and  guidance 
 
I thank Dr. J. Jerlin Violet , MBA., M.Com., M.Phil., M.A (HR), M.Phil., B.Ed., 
MSW., Ph.D., SET Head of the Department of Business Administration, 
St.Thomas College of Arts and Science(Shift II), for continues support and 
motivation given to me. 
 
I would like to thank my guide Dr.S.Abraham., BCS., MBA., M.Phil., SET., Ph.D 
for his patience and untiring efforts. Also I thank my Business Administration 
Department Faculty members for Various guidelines to preparation of the 
training report. 
 
I also thank the concern Dinesh,.HR for providing me valuable suggestion and 
support in their organization and also thank all the staff member of DP World 
Chennai, for the preparation of my entire training report. 
 
Last but not least I would like to thank my Parents ,Family members and my 
Friends for their support and help in all possible forms. 
 
 
 
YUVARAJ.V 
THIYAGARAJAN.V 
SUDHAN.K 

  3 
 DECLARATION BY THE CANDIDATE 
 
 
We are hereby declare that the project a study on “QUALITY OF WORK LIFE” 
AT  CROWN  SHIELD  SECURITIES  &  SURVILLIANCE  Pvt.Ltd  submitted  to  the 
UNIVERSITY  OF    MADRAS  in   the Partial fulfillment of requirements for  the 
award of the degree of BACHELOR OF BUSINESS ADMINISTRATION is a record 
of  original  project  done  by  me  under  the  supervision  guide  Dr.S.Abraham, 
BCS., MBA., M.Phil., SET., Ph.D 
 
 
 
 
 
 
 
Place: Chennai 
 
Date:  YUVARAJ.V 
THIYAGARAJAN.V 
SUDHAN.K 

  4 
 

CONTENTS 
 
CHAPTER  TITLE PAGE NO.
I LIST OF TABLES  6

II LIST OF CHARTS  8

III INTRODUCTION  10

IV REVIEW OF LITERATURE  31

V RESEARCH METHODOLOGY  37

VI DATA ANALYSIS AND INTERPRETATION  46

VII FINDINGS AND SUGGESTIONS  66

VIII CONCLUSION  71

IX BIBLIOGRAPHY  73

X ANNEXURE  74

 
5 
 LIST OF TABLES 
 
 
 
 
 

TABLE NO  TITLE  PAGE 

NO 
 
1 DISTRIBUTION OF RESPONDENTS BY AGE 46
GROUP

2 DISTRIBUTION OF RESPONDENTS BY MARITAL 47

STATUS

3 DISTRIBUTION OF RESPONDENTS BY SEX 48

4 DISTRIBUTION OF RESPONDENTS BY 49
DESIGNATION

5 DISTRIBUTION OF RESPONDENTS BY 50
DEPARTMENT

6 DISTRIBUTION OF RESPONDENTS BY YEARS OF 51

EXPERIENCE

7 DISTRIBUTION OF RESPONDENTS BY THEIR 52

LEVEL OF QUALITY OF WORK LIFE

8 ‘t’ TEST BETWEEN THE RESPONDENTS MARITAL 54

STATUS WITH REGARD TO QUALITY OF WORK
LIFE
9 ‘t’ TEST BETWEEN THE RESPONDENTS SEX 56
WITH REGARD TO QUALITY OF WORK LIFE

10 ‘t’ TEST BETWEEN THE RESPONDENTS 58

DEPARTMENT WITH REGARD TO QUALITY OF
WORK LIFE

 
6 
 11  ONE WAY ANALYSIS OF VARIANCE AMONG 60
DESIGNATION OF THE RESPONDENTS WITH
REGARD TO QUALITY OF WORK LIFE
12  KARL PEARSON’S COEFFICIENT OF 62
CORRELATION BETWEEN RESPOMDENTS’AGE
AND VARIOUS ASPECTS OF QUALITY OF
WORK AND LIFE
13  KARL PEARSON’S COEFFICIENT OF 63
CORRELATION BETWEEN
RESPONDENTS’EXPERIENCE AND VARIOUS
ASPECTS OF QUALITY OF WORK AND LIFE

 
7 
 

LIST OF CHARTS 
 
TABLE NO  TITLE  PAGE NO

1 DISTRIBUTION OF RESPONDENTS BY AGE 46

GROUP

2 DISTRIBUTION OF RESPONDENTS BY MARITAL 47

STATUS

3 DISTRIBUTION OF RESPONDENTS BY SEX 48

4 DISTRIBUTION OF RESPONDENTS BY 49
DESIGNATION

5 DISTRIBUTION OF RESPONDENTS BY 50
DEPARTMENT

6 DISTRIBUTION OF RESPONDENTS BY YEARS OF 51

EXPERIENCE

 
8 
 Company profile

Crown shield Securities And Surveillance Private Limited is a Private

incorporated on 23 November 2020. It is classified as Non- govt company and
is registered at Registrar of Companies, Chennai. Its authorized share capital is
Rs. 1,000,000 and its paid up capital is Rs. 1,000,000. It is involved in Business
activities

Crown shield Securities And Surveillance Private Limited's Annual General

Meeting (AGM) was last held on 30 November 2021 and as per records from
Ministry of Corporate Affairs (MCA), its balance sheet was last filed on 31
March 2021.

Corporate Vision:

"To remain the standard bearer at the van guard of the industry
through exemplary ethics, technical competence, sincerity and pride;
continually seeking and providing high-quality, cost-effective solutions to
the varied and changing needs of customers and their total satisfaction."

22
PHILOSOPHY:

Crown Shield Securities and Surveillance Pvt Ltd, is a

software development And Security Products Development
Company in Chennai. We have been developing all kind of
Website Development, and Web Application Development
for News Portal, Client Details Management System, News
Blogs, E-Commerce, Billing Application, and Software
Development for Future Innovation Products, Or Surveillance
Products and Solutions. Our primary focus to provide
Professional Developments, Cost-Effective and best UI
Software Solutions to our clients. We offering end to end
marketing solutions crafted for your brand. CS3 PVT LTD,
Lifts your business to Next Level with good ideas for faster
growth. Our team of best Marketers, Designers and Creators
help your brand cut through the clutter while aligning its
goals with the market’s needs. Our strategy is to blend proven
strategies with a tinge of freshness and uniquity. Tell us all
about your needs and we will come up with authentic
marketing goals that specifically suit your project.

23
 SER
RVICE
ES
1. Web Design
W D & De
eveloppment
2. E
E-Com mmerce e Dev
velopmment
3. M
Mobile App Devel
D opment
4. S
Social Mediaa Markketing
g
5. G
Graphi c Dessign
6. S
SEO/S SEM
7. B
Brandi ng
8. Official Mail Creati
C ons

24
 Web De
esign
n & Develo
opme
ent

The websiite is very importan

nt of an
ny business and
a
elp to promot
it he p te the busine
b ess.

CS33 PVT LTD, follow

f t sciientificc strate
the egies ofo
marketing, thoug ghtful design
d ing tha hlight your
at high
nd’s pe
bran ersonality andd digita
al pracctices tthat he
elp
yourr webssite con
nvert

25
 E-Com
mmerc
ce De
evelo
opmen
nt

CS33 PVT LTD, passion

p n for eComm
e merce a
and
expe
ertise in
i web
b developmen nt.

We help businessses off all sizzes to grow, surviv

ve
and thrive in the world of bus siness throug
gh our
enue-driven service
reve s es. Make youur drea
ams a
realiity with
h eCom mmercce websites that are
e
strattegicallly devveloped
d to ca
apture and
a co onvert
yourr custo omers.

• Strrategy Planning
• Maarketplace Su uccesss
• Dig
gital Exxperien
nce Opptimiza
ation
• Su
ustainaability
26
 Mobiile Ap
pp Dev
velopment

Mobbile app
plicatio
on devvelopm
ment is the pro
ocess of
crea
ating so
oftwaree application
ns that run on
n a mo obile
device, an
nd a typpical mobile
m ation u
applica utilizes
sa
netw
work coonnecttion to work with
w re emote ccompu uting
reso
ources.

27
 G
Graph
hic Design
n

CS33 PVT LTD, team

t o graphic wizzards ccreate
of
designs thhat cauuse a dent
d in the unniverse
e. We
ate dessigns th
crea hat are
e creattive, meaning
m gful an
nd
profitable. CS3 PVT
P LTTD, will ensu
ure thaat your
designs be ehold the
t vallue of your
y brand aand thee
mmitme
com ent of your
y bu
usiness.

28
We create a whole new avenue for communicating
with your audience.

Our Graphic Designing Services will bring your

visualisations to life and help you have a creative
advantage over your competitors. We indeed let
your visuals do all the talking.

• Brand Value
• Marketing
• Creative
• Digital

29