Joy Mascarenhas: Profile

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JOY MASCARENHAS, RN, MSN, EMBA, PGD 3 FAIRWAY RD, APT 3D, NEWARK, DE 19711

E-Mail: joymascar@hotmail.com, Cell: 302.690.5585

PROFILE
I am a dedicated, talented, and experienced Registered Nurse with extensive skills. I have over 20 years of proven
professional healthcare experience in Geriatric, Medical-Surgical, Respiratory and Public Health Care Centers. I also
worked as a clinical facilitator, and a charge nurse. I hold a master’s degree in Medical Surgical Nursing as well as
Master’s in human resource management and a PG Diploma in Hospital Management. I am a highly organized, calm,
and patient professional with excellent track record. Having strived for continuous professional development and
expertise in related fields and have a passion for providing quality care to patients and necessary leadership skills to
inspire other staff members to strive to provide above standard levels of service.

COMPETENCIES
 Experienced in providing comprehensive geriatric medical care to elderly patients within long term care
settings.
 Confident delivery of quality care toward improved outlook, mobility, health condition and enhanced
wellness in final years.
 Ability to prioritize patient care needs and make autonomous decisions.
 Effective communicator with geriatric patients, effectively able to gain insight into personal health
complaints, issues, concerns, and symptoms.
 Possessing excellent interpersonal, communication, problem-solving, conflict-resolution and decision-
making skills in high stress environments
 Proven knowledge of patient and family-centered care to build strong relationships with clients and
maintain ample communication with their families and physicians as well as all levels of health care teams.
 Exemplary clinical practice within an inter-professional team to develop appropriate strategies for patient
care and family health teaching.
 Kept abreast of developments in the field of nursing by attending seminars and workshops, communicating
with peers, and reading related literature.

EXPERIENCE
Registered Nurse – Acute Medicine - Christiana Care Hospital, Delaware (Feb 2021 - till date)
Delivered and ensured patient care by assessing and diagnosing patient's condition, developing plan of care, and
evaluating patient's response to care. Participated in patient education and discharge planning. Collaborates,
coordinates, and guides designated care team members in planning patient care and achieving goals.
 Assessing, planning, implementing, and evaluating patient care plans in consultation with healthcare
professionals.
 Evaluating medical information, as well as providing direct and individualized bedside nursing care to
various medical patients including patients on cardiac monitors, and Stroke/neuro, Chest tube, Vac dressing
patients.
 Preparing, administering, and recording prescribed medications.
 Changing regular and Vac dressing, inserting catheters, and starting IVs.
 Adjusting specialized medical equipment as needed, as well as interpreting and recording measurements.
 Monitoring patients' vitals and reporting adverse reactions to medications in a timely manner.
 Collaborating on discharge planning with the healthcare team.
 Answering questions and educating patients and their families on surgical procedures and care.
 Maintaining and updating patient files, medical charts, and health records.
 Adhering to best nursing practices, standards, and protocols.

Registered Nurse – Acute Medicine Unit EGH - William Osler Health Services, Canada (Jan 2019 - Jan 2021)
 Provided safe nursing care in all aspects of the nursing process.
 Administered correct medications and delivered appropriate medical interventions, efficiently.
 Observed and recorded patients’ responses to their individual plan of care.
 Handled and responded to treatment and nursing care related queries of patients and their families.
JOY MASCARENHAS Cell: 302.690.5585

 Built and maintained positive relationships with medical personnel, patients, and their families.
 Educated patients on surgical procedures.
 Provided preoperative, inter-operative and post-operative care to patients.
 Managed pain and documented patient’s response to nursing and other interventions.
 Maintained patient’s physical and psychosocial health.
 Monitored safety and effectiveness of the environment and equipment.
 Assessed signs and symptoms indicating physiologic and psychosocial changes in the patient’s condition.
 Collected, analyzed, and interpreted data and information from health care members and documents actual
and potential nursing diagnoses.
 Documented patient’s plan of care using identified nursing diagnoses, expected patient outcomes, and
selected nursing interventions.
 Monitored consistency between patient plan of care and actions of medical staff.
 Modified plan of care according to evaluation, changes in medical plan of care, and effective and ineffective
nursing interventions.
 Worked as shift in-charge, assignment of nurses to patients, handling escalated issues and general
administration. Monitored functioning of the unit, directing patient admissions, discharges, and general
patient flow.

Registered Nurse - Clinical Resource Team BCH & EGH- William Osler Health System, Canada (Jan 2018 - Jan
2019)
 Worked on schedule basis for two hospitals in the Palliative, Cardio, Neuro, Respiratory and short stay
units.
 Providing safe nursing practice in all aspects of the nursing process: assessment, planning, implementation,
and evaluation of patient care.

Personal Support Worker - Home Instead Senior Care, Mississauga (Jan 2016 – Dec 2016)
 Working as a PSW giving care to the senior clients with Alzheimer’s and Dementia and Age-related
complications assigned in their home or long-term care centers.

Personal Support Worker - Chartwell Senior Living, Etobicoke (Jan 2017 – Aug 2017)
 Working as a PSW giving care to the senior clients with Alzheimer’s and Dementia and Age-related
complications assigned in their home or long-term care centers.

Registered Nurse - Chartwell Senior Living (Sep 2017 – Jan 2018)


 Worked as a RN providing care to Elderly patients according to facilities’ and CNO’s protocol.

Registered Nurse - Dubai Health Authority Group (Jan 2001 – Jul 2015)
PHC Community Home Health Care Nursing – Al Khawaneej
 PHC Nursing-Worked in PHC department delivering care in the Out Patient department such as Child
Health, Handicap ward, Community, and home Health services and in patient department like Handicap
ward
 Worked for some months in Travelers Clinic and administered vaccinations based on local and international
health agencies recommendations based on diseases and outbreaks prevalent in the client's region of travel.
 Worked in child health services conducting neonatal screenings, referrals, and vaccination.

Out-Patient department
Worked in Out-patient department where all kinds of surgical and medical cases are treated. Specialty cases are
referred to their concerned departments. Nursing care provided according to the clients need in collaboration
with medical team. Aware of procedures including injections, infusion, comprehensive nursing care, assessing
and triaging a patient, doing ANC care and at times managing emergency situations like cardiac arrest.
JOY MASCARENHAS Cell: 302.690.5585

Child Health Services


 Assessing the child completely and referring to physician if any deviations noted.
 Assessing child’s vaccination status and administering due vaccination according to the protocol given by
the facility.
 Assess Child’s nutritional status and developmental milestone and educate the parents accordingly. In the
follow up visit evaluates the effectiveness of teaching.
 Maintaining Proper documentation of all activities carried out.
 Neonatal Screening of newborns (4 days to 3 months of age)
 Immunization up to 5 years of age as per the standardized schedule of the Department of
 Health & Medical Services.
 Regular assessment/monitoring of the growth and development of children below 6 years
 Tracking and follow up of defaulters.
 Assisted in facilitating referral system to second level of care as needed.
 Referred to the other DOHMS health care facilities as per the need.
 Provided Health education.
 Home visiting.
 Maintained adequate recording & reports and statistics.
 Maintained of cold chain for vaccination.
 Documented and Records Maintained
 Prepared Child Health Annual Reports.
 Booklet for Child Surveillance
 Statistics of immunization according to nationality and age group Monthly
 Record of findings for children attending in Child Health service Monthly.
 Baby Friendly Statistics Monthly
 Defaulter List Monthly
 Weight & Height Percentile For all ages Monthly
 Child Health Monthly Report Monthly
 Vaccine Account Monthly

Handicap Ward
 Assist functional level of the child and families understanding of the diagnosis and its ramifications.
 Maintain safety by proper handling and positioning of patients.
 Maintain meaningful social interaction by recreational and leisure time experiences to build social skills and
self-esteem (Special Olympics, social outings, sightseeing and dances).
 Identify resources such as parent support group, advocacy group, and financial programs available to the
patient to collaborate care with the families.
 Delegate staff to play with child at the appropriate level and work towards achievements of developmental
milestones. Help the Child to develop a set of attitudes and behaviors that will increase motivation.
Administer medication and basic nursing care.
 Evaluate the child’s developmental level and assist with tasks within that level. Encourage family’s
participation.
 Moreover, as a shift in-charge, in addition to the patents care, I was taking care of ward supplies, ward
allotment for medicines, nurses’ duty schedule, cleanliness of the ward, maintaining a good harmony among
the nurses and other co-workers. I also conducted in-service education for the staffs regarding the patient
care and medicines. We also had discussions about new developments in nursing care.

EDUCATION & LICENSURE


 Bachelor of Nursing (B. Sc) - Bangalore University, India
 Master’s in Nursing (M. Sc.)- Vinayaka Missions University, India
 EMBA in Human Resource – National Institute of Business Management, India
 P.G. Diploma in Hospital Management - All India Institute of Management Studies (AIIMAS), India
JOY MASCARENHAS Cell: 302.690.5585

 Licensed Registered Nurse – Delaware & New Mexico, USA


 Registered Nurse – CNO (College of Nurses of Ontario), Canada
 Registered Nurse – UAE, Dubai Health Authority
 Registered Nurse – India, Karnataka Nursing Council
 Registered Midwife – India, Karnataka Nursing Council

CERTIFICATIONS & TRAININGS


 Advanced Cardiac Life Support (ACLS) American  Coronary Care Nursing 1 (CCN1)
Heart Association.  Palliative and Hospice Care
 Basic Cardiac Life Support (BLS) - American Heart  Basic IV Therapy and Phlebotomy Course
association  Gentle Persuasive Approaches in Dementia
 Alzheimer's Disease and other Dementia Care.
Management  Mental Health First Aid Canada
 Chronic Diseases Management  Stroke Assessment
 Basic Arrhythmia Interpretation

* References can be provided on request. ** I have a valid driver's license (US)

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