DEPARTMENT OF COMMERCE & BUSINESS MANAGEMENT (RANCHI UNIVERSITY)

SUBMITTED TO Dr. Shahid Akhtar Department Of Commerce & Business Management Ranchi University

SUBMITTED BY Kumar Saurabh MBA Sem I Roll No. 72

DECLARATION CERTIFICATE
I Kumar Saurabh, student of Dept. of Commerce & Business Management, Ranchi university, states that the whole project is done by me. The information provided were not copied from others project.

Kumar Saurabh
2

Date:

ACKNOWLEDGEMENT
I consider myself fortune to receive the encouragement and patronization of all those who helped me in the completion of this project. It is a properly guided effort that leads to the goal. I am deeply indebted to Dr. Shahid Akhtar for his valuable guidance through out this project. I also want to thank my friends and each and every person who lend me a helping hand while completing this project work.

PREFACE
This project report includes information regarding the importance of communication, up gradation of modes of communication from yesterday to today and planning for tomorrow. Communication is the process of passing information and understanding from one person to other. It is the process of imparting ideas and making one self understood by others. according to Theo Heimann. For completion of this project helping hand of faculty member, internet and various books is involved.

TABLE OF CONTENTS
S.NO. TOPIC PAGE NO.

1 2 3 4 5 6

INTRODUCTION OF THE PROJECT IMPORTANCE OF THE PROJECT OBJECTIVE ABOUT COMMUNICATION CONCLUSION BIBLIOGRAPHY

6 7 8 9 14 15

INTRODUCTION OF PROJECT.
This project report includes information regarding the importance of communication, up gradation of modes of communication from yesterday to today and planning for tomorrow. . Various types of communication, Barriers of communication are also compiled in this project report without which objective behind doing this project will not be fulfilled.

IMPORTANCE OF PROJECT.

Acc. to Newmann and Summer Communication is exchange of facts, ideas, openings or emotions by two or more persons. Business communication is the process of transfer of information and understandings between different parts and people of a business organization. It consists of various modes and media involve in communication interchange.

This project deals with modes of communication today, yesterday and tomorrow. So. After doing this project it becomes clear idea about different modes of communication.

OBJECTIVE

To well known about what communication is all about. To have clear idea about history of communication, modern modes of communication. different methods of

To understand communication

ABOUT COMMUNICATION
1. PROCESS OF COMMUNICATION
IDEA

SENDER

MESSAGE

ENCODING

RESPONSE

MEDIUM & CHANNEL

FEEDBACK

DECODING

RECEIVER

2.

HISTORY OF COMMUNICATION

The history of communication is mankind's search for ways to improve upon shouting. Stages of up gradation of communication:

Post haste: 6th century BC

The sending of written messages is a standard feature of government in early civilizations.

Speeding up the messenger: 2nd - 11th century AD

Until recent centuries, the only way to increase the speed of communication has been to improve the speed of the messenger.

Pigeon post: from the 11th century

Domesticated pigeons are first developed in ancient Egypt, and the pigeon loft or dovecote subsequently becomes a living larder for many communities.

Gutenberg and western printing: AD 14391457

The name of Gutenberg first appears, in connection with printing, in a law case in Strasbourg in 1439. The first dated book from these same presses, in 1457, is even more impressive.

The spread of printing: AD 1457-1500

An invention as useful as printing, in a Europe of increasing prosperity, readily finds new customers.

First with the news: AD 1609-1690

If the 16th century is the first age of the pamphlet, the 17th fills the same role in relation to the newspaper.

Optical signals: 17th - 18th century AD

The invention of the telescope in the 17th century makes possible a wide range of optical signaling systems.

The reporters' war: AD 1854-1856

10

Recent developments in many fields make the Crimean War the first modern war, in the sense that the public at home becomes rapidly and intensely aware of what is going on at the front. 3. MODERN

MODES OF COMMUNICATION

Public Phone Booths (PCOs)

One of the main modes of communication in India are the Public phone booths. They are generally known as PCOs in India.

Mobile (Cell) Phones

another way to communicate in India is through Mobile or Cell phones. If you have a mobile phone with the tri-band technology, we easily use it here.

Cyber Cafes
Looking for an inexpensive and fast communication, we can use the services of cyber cafes in India.

Postal
Last, but not the least, you can even use postal services as a means of communication in India. You can make use of postcards, letters, etc. For faster communication, use telegrams, speed post and courier services.

4 .FUTURE

MODES OF COMMUNICATION

Hybernet: as we are satisfied with the speed of todays net, but is

planning to bring net with super fast speed i.e 500 bpi/ sec, then today 120-240 bpi/sec.

Robot alert communication: as the name spells its meaning itself

that the scientists are in way to create robot which will act as human
11

being on the direction given by processing chip. The processor will be known as transistor and the chip available will be known as quantum.

5.

METHODS OF COMMUNICATION

There are two main methods of communication:

a) Non verbal communication: it means communication without

words. Long before human beings used words to think over, our ancestors communicated with one another by using body language. There are 2 effective means of this communication: a1) includes such things as red and green traffic lights, road pictograph, directing traffic and telephone ring. a2) it was originally given the scientific name KINESICS, body language\ gesture is used in many forms such as nodding and shaking of heads, frowning, thumbs up or down etc. Advantages: Reliability Efficient Credibility Accurate understanding of attitude.

Disadvantages: Lack of secrecy Useful only for small piece of information Gestures can be misunderstood Lack of written proof More difficult to study

12

b) Verbal communication: is that communication which is conveyed

through words. It is expressed in words. It may be oral or written. b1)oral communication: is that channel of communication in which message is transmitted in spoken form. b2) Written communication: is that channel of communication in which message is transmitted in written form.

13

CONCLUSION

The history of communication is mankind's search for ways to improve upon shouting. Modern methods of communication like email, cell phones, fax machines and other gadgets have also increase our level of suspicion and distrust.

There are 2methods of communication basically verbal ( oral and written) and non verbal communication.

There are various modes of communication:

It comes out that written mode of communication is widely used then spoken, verbal and technological.

Business communication is the process of transfer of information and understandings between different parts and people of a business organization. It consist of various modes and media involve in communication interchange.

14

Future mode of communication will be the advancement in communication making world to shrink and become closer and closer.

BIBLIOGRAPHY
Marketing management by Namakumari and Ramaswamy( page: 534539)

www.google.com- modes of communication- communication in ancient time. www.google.com- modes of communication- communication in modern times

15

16