Supplier Quality Management Process en

Supplier Quality
Management Process
Feedback
Initial Product &
Design Samples Monitor
& Improvement
for
Targets Process Measures
Quality
Validation
SOP
Good-Practice-Manual for
Suppliers and Stakeholders
www.boschrexroth.com
02 Supplier Quality Management Process
Preface
Quality is a key ingredient for success for the Rexroth brand.

Our customers and their end-users place the highest expectations
on our products.
Our target and our passion is This Good-Practice-Manual

to satisfy the expectations of describes comprehensibly
our customers with “Best-in- the most important aspects
Class” quality! of this quality framework.
First, the manual provides
The early involvement of information on our “Supplier
suppliers and the intensive Quality Management Pro-
cooperation already during cess” (SQM), and, second,
the Product Engineering you will find guidelines to
Process (PEP) before the which we expect compliance
series production plays an from our suppliers and
important role in order to achieve outstanding quality in the employees to the same degree.
entire value stream for products and processes.
We have defined the nature of reliable processes between
For several years we embarked on the path in a quality Bosch Rexroth and its suppliers and what methods must be
partnership with suppliers which is based on open commu- adopted to guarantee long-lasting quality.
nication. For this reason we are confident that we remain
jointly successful on the market. This is also shown due to Suppliers in our quality partnership understand this and
the exemplary development key performance indicators of they actively practice the process for implementation and
suppliers, who already work according to the new pro- continuous improvement.
cesses intensively.
“Number-One-in-Quality” requires courage to change, disci-

pline and consistency from all of us.
DC/PU DC/PUQ
Leitung Einkauf Leitung Qualitätsmanagement Einkauf
Ludwig Merz Claudia Schiffhauer
Supplier Quality Management Process 03
Aim
This Good-Practice Manual defines the tasks for the INHALTSVERZEICHNIS
cooperation between Bosch Rexroth and its suppliers in
respect to quality assurance for products (products, raw 03 Aim
materials and trade goods) and from the selection of Application area
suitable suppliers to the monitoring and improvement in Responsibility
the series production. Short description
Application area 04 SQM process description

The Good-Practice Manual is applied to projects and details
and processes in the supply management between
Bosch Rexroth AG, its subsidiaries, and the respective 06 Typical customer requirements
suppliers.
07 Quality expectations for our
Responsibility suppliers
Purchasing quality management is responsible for
the content and management of this manual. 08 Overview GPc
All Bosch Rexroth business units contribute to the
development and improvement of this manual. 09-22 Description GPc
Short description 24 Matrix of responsibilities and

The Bosch Rexroth Supplier Quality Management Pro- process activities
cess describes the following procedures:
▶ Selection of suppliers and their qualification 26 Appendix GPc 6:
▶ Quality development & engineering with suppliers Supplier Quality Plan (SQP)
and quality performance contracts
▶ Initial sample inspection and parts approval 28 Appendix GPc 7:
▶ Series production, series delivery and change Check list Specification
management up-to-date & complete
▶ Key performance evaluation and targeting process,
as well as in case of deviations from Bosch Rexroth 29 Appendix GPc 8/9:
requirements Check list TSR and feasibility
▶ Feedback on all phases of process and continuous confirmation supplier
improvement
30 Other valid documents
31-33 Glossary
SQM Process Description

and Details
DCCD 08016-41 DCCD 08016-43

Supplier selection Contracting & parts release
DCCD 08016-42
Qualification, enabling and development of suppliers
Planning & Engineering & Parts &

Preparation Contracting* Process Approval
Supplier approved Technical Feasibility Confirmation

for RfQ Sourcing Review Supplier
▶ Certificate Checking ▶ Important Characteristics GPc 3 Parts release:

▶ Q-System accepted (QAA) ▶ Lessons learned GPc 5 ▶ Initial sample inspection
▶ Supplier evaluation ▶ Supplier Quality Plan SQP GPc 6 (ISIR Point CIP) GPc 12
▶ Requirement profile product, ▶ Specification up-to-date & ▶ Installation test
material complete GPc 7 (fit, form, function)
▶ Q-Targets: ▶ TSR GPc 8 incl. Pre-TSR
- ipm ▶ Feasibility Confirmation GPc 9 Process release:
- ppm ▶ Contracting ▶ System validation
- initial sample recursions ▶ Technical risk analysis (recom- ▶ Product Process Approval
mendation: FMEA) (PPAP) GPc 16
▶ Inspection plan GPc 10 ▶ Ramp-up (Run@Rate for
▶ Design validated automotive industry on
customer request)
QG0 QG1 QG2 QG3

Internal central department

DCCD 08016-44
directives (DCCD) outline all
First standard deliveries, Purchasing after SOP
phases of the Procurement
Process. The main goal is to
most effectively support deve
lopment activities and conti
nuous product improvement
throughout the life-cycle of
DCCD 08016-45
the product.
Key performance indicators & policy deployment
SOP
Product Monitoring & Feedback &

Measures Improvement
Product Process Conformity

Approval assured
To optimize cooperation with

▶ Parts inspection ▶ Process audit GPc 21 suppliers, important deliver-
▶ SPC ▶ Supplier Development ables are described as Good
▶ Target and key performance ▶ Awards Practices. The focus of these
tracking (ipm, ppm, PUE ppm, ▶ Quality Programs “GPc’s” is prevention through
initial sample recursions) GPc (Q focus program, supplier joint reviews with suppliers.
17 and 18 learning factory) They are continuously revised
▶ SRM (Supplier Relationship ▶ Change request (ECR) GPc 23 and updated, if necessary.
Management) ▶ CIP
▶ Claims management ▶ Process improvement review
8D-Reports incl. assessments GPc 21
▶ Early warning systems (Q-Alert)
QGs are linked to Product

Engineering Process PEP
QG4 QG5 * Based on the project targets and
customer requirements
Typical Customer
Requirements
▶ Zero-defect target
▶ Safety stock, ability to supply and capacity consent
▶ Validation of important characteristics
▶ PEP in reconciliation with customer (e.g. PPAP)
▶ Ship-to-line concepts
▶ Close control of processes at supplier
▶ Processing of complaints according to 8D method
▶ Take over external failure costs
▶ Management System (e.g. ISO 9001, ISO 14001)
▶ Efficient escalation processes
▶ Material conformity (REACH, RoHS, TSCA)
▶ Notification of changes with customer approval
(process, product)
Quality expectations
for our suppliers
INCOMING INSPECTION INITIAL SAMPLES CAPABILITY AND AUDITS
▶ Optimized quality assurance ▶ Initial samples are perfect ▶ Self-driven measures for
measures and inspections at – avoid recursions continuous improvement and
supplier ▶ Supplier self-declaration of control plans
▶ Avoid double-work without part conformity (warrant): ▶ 8D failure cluster analysis
compromising quality confirmation, all require- ▶ Process capabilities, process
▶ Target: Ship-to-stock / ments fulfilled reviews, sustainable failure
Ship-to-line ▶ Use part family releases prevention
▶ Use possibilities of digital instead of single ISIR ▶ Use 3rd party audits to
collaboration (SUPO, ▶ Use of electronical initial improve your processes
connected supplier) sample inspection report ▶ Use of remote technologies
▶ lf failure occur: sustainable (elSIR) (e.g. MS Teams)
problem solving (8D, TRC, ▶ No need for DC to confirm
MRC, SRC, LRC) dimensions submitted by
the supplier
IATIVE!
ERS TAKE INIT
T OUR SUPPLI
W E EXPECT THA
Overview
Good Practices “GPc”
GPC 3 GPC 5 GPC 6 GPC 7
Important Lessons Learned Similar Supplier Quality Plan Specification

Characteristics Products and Projects (SQP) – Quality Planning up-to-date & complete
during Procurement
Technical Sourcing Feasibility Confirmation Inspection planning Initial sampling

Review (TSR) of Supplier
Production Process Key Performance Indica- Key Performance Indica- Auditing of suppliers
Approval tion and Policy Deploy- tion and Policy Deploy-
ment – out of preventive ment – after SOP
Quality Assurance
GPC 22 GPC 23
Sub-Supplier Quality ECR in Purchasing

Management
Hinweis:
GPc available in SOCOS at 07416-XXX (http://inside.bosch.com/alias/dc/gpc-manual-EN)
GPc 3
Important Characteristics
Task Owner Development
1. Description Product characteristics or production process parameter which effect safety, compliance of official regula-
tions, correct fit, form, function or further processing are “Important Characteristics”. These potential impor-
tant characteristics are identified by R&D Department. The supplier considers the important characteristics
defined together with Development and Purchasing in his manufacturing processes.
2. Result Important characteristics are documented and clearly marked in drawings or specifications as reference for
validation and part release (e. g. critical characteristics) resp. documented in reference lists (DC 08918).
3. Scope Drawing related parts and components. SQP Scope 2 & 3
4. Due date Definition of potential important characteristics prior to RfQ. Verification of the process control measures
to insure important characteristics during ISIR, technical risk analysis or process audit resp. process
approval (DCGP 07416-16).
5. Possible Input Possible Input: Responsible for input: Reference:
Project Purchasing, Develop- Appendix

▶ Check list GPc 3
ment, Purch. Quality Mgmt. GPc 3
▶ Up-to-date drawings (incl. important character-

Development
istics), parts lists, material specifications
▶ Specifications under consideration of stan-

Development
dards and regulations
▶ Lessons learned, complaint book of similar

Project Purchasing, Supplier
products (end of line, 0-km, field)
▶ Product characteristics Development, Supplier
▶ Critical failure mode from D-FMEA Development
6. Method ▶ Potential important characteristics are identified and documented e.g. by development at Design FMEA
▶ Technical purchasing provides the supplier drawings, the potential important characteristics as well as
failure mode and impacts (from Design FMEA) as part of RfQ
▶ Supplier verifies feasibility of process control
▶ Supplier conducts technical risk analysis (recommendation: FMEA)
▶ Supplier implements appropriate measures to ensure important characteristics into manufacturing
process after discussion with Bosch Rexroth (generally project purchasing)
▶ Supplier verifies consideration of important characteristics during ISIR and Process Approval
(DCGP 07416-16), contracting and parts release
References ▶ DCCD 08918

▶ DCCD 08016-43
▶ DCCD 08914-1
▶ DCFR 07416-3
▶ DCGP 07416-16
* Terminus “Key Product Characteristics” only allowed in connection with customer requirements according to IATF16949.
GPc 5
Lessons Learned Similar
Products and Projects
Task Owner Project Purchasing
1. Description Analysis of all internal or external defects and weak points at Bosch Rexroth or supplier based on a com-
plaint list including possible counter measures. Consideration and implementation of counter measures in
new processes.
2. Result Production and logistics are able to address existing and potential failures through preventive action.
Feedback for new developments and continuous improvement for existing parts is communicated to
development and manufacturing planning.
4. Due date At Technical Sourcing Review (QG2), latest before series tool release or technical risk analysis
(recommendation: FMEA)
▶ Defects and weak points at manufacturing

Manufacturing/Assembly
process (QAM)
▶ Technical risk analysis (recommendation: Manufacturing/Assembly,

FMEA) / process audits PUQ Techn. Specialists
Q-Mgmt. and HSE, Supplier, Purch.

▶ Complaint list (internal & external) Quality Mgmt., Manufacturing/
Assembly
Manufacturing/Assembly,
▶ 8D Report
Purch. Quality Mgmt.
▶ Work instructions for production Manufacturing/Assembly, internal
▶ Inspection plan Internal, Supplier
▶ Parts validation results Development
6. Method ▶ Analysis of main faults in production (manufacturing/assembly)

▶ Possible failures and corrective actions from QAM or 8D Report to be considered
▶ Complaint list of faults and corrective actions to be completed
▶ Checking current production status by means of additional parts sampling is also possible
▶ Technical risk analysis (recommendation: FMEA) to be completed
▶ Prepare a ‘Lessons learned check list’ for external use (DCFR 07416-005)
▶ Transfer to supplier for consideration in his process planning and confirmation of feasibility
(DCGP 07416-9)
▶ Lessons learned to be part of supplier employee training and work instructions
▶ Inspection plan to be updated
▶ Supplier implements counter measures latest before Process Approval (DCGP 07416-16)
References ▶ CDQ0517
▶ DCCD 08901-AN5
▶ DCCD 08016-43
▶ DCFR 07416-5
▶ DCGP 07416-9
▶ DCGP 07416-16
GPc 6
Supplier Quality Plan (SQP) –
Quality Planning during Procurement
1. Description Time table of sourcing process including all quality related deliverables and responsibilities. Monitoring of
deviation. The SQP has to be in line with the overall project schedule.
2. Result All necessary actions until SOP are known and scheduled. Responsibilities are defined. Binding resource planning.
3. Scope For all parts (drawing related parts and components, catalogue and company standard parts) as well
as software. SQP Scope 1 - 3
4. Due date Draft after project start (QG1). Detailed SQP after TSR (Technical Sourcing Review), before initial sample order.
▶ SQP master document Project Purchasing Appendix GPc 6
▶ Project Schedules Project Leader
▶ Up-to-date drawings (incl. important characteris-

tics), Bills of Material (BOM), material specifica- Development
tions
Project Purchasing &

▶ Decision of SQP Scope 1 - 3
Development
▶ Technical requirements, specifications (incl.

Development, Project Leader
prototype tests)
▶ Validation plan / approval plan Development, Project Leader
▶ Responsibilities of project team members Project Leader
▶ FPA/P1 Commodity Purchasing
6. Method ▶ Project Purchasing, PUQ Technical Specialists and development decide SQP Scope for components
▶ DIN, standard parts and assemblies (all single parts released) are SQP Scope 1
▶ In case of SQP Scope 3 collaboration of PUQ Technical Specialists is required (contracting)
▶ Adopt SQP master document based on sourcing process details such as specifications, validation plan,
FPA/P1 results and parts release
▶ Propose back scheduling based on project / sub-project plan
▶ Propose responsible person for each task in SQP
▶ Overall resource planning and request for additional capacity if required
▶ Responsible persons to confirm task deadlines of SQP (incl. supplier)
▶ Monitor and update SQP
▶ Set up action plan in case of deviations from project plan
▶ Evaluate necessity Safe Launch and planning of respective measures
▶ Sustainable, economic and responsible behaviour of suppliers and their sub-suppliers
(see „Code of Business Partners“)
References ▶ DCCD 08016-43 ▶ DCFR 07416-6
Important Initial Sample

Lessons Learned Inspection Planning ECR
Characteristics Inspection
GPc 5 GPc 10 GPc 22
GPc 3 GPc 12
Feasibility Monitoring of KPI‘s

Spec. up-to-date Technical Sourcing Production
Confirmation of ipm, ppm, failure costs,
Milestone of: & complete Review (TSR) Process Approval
Supplier customer incidents
GPc 7 GPc 8 GPc 16
GPc 9 GPc 17 & 18
Development SOP
SOP
External
Produred
Producement Part
SQP
QG1 QG2 QG3 QG4 QG5
GPc 7
Specification up-to-date & complete
1. Description The check list ensures that RfQ package contains all required documents and these are up-to-date and
complete. For ensuring the up-to-dateness of the specification before relocation, localization, change of
supplier, setting second source, ratio projects, process changes, outsourcing a measurement of the current
manufacturing status from the current supplier and if required an adjustment of the drawing will be
effected. The responsible purchaser decides when and which documents have to be delivered to supplier.
2. Result Specification up-to-date and complete for RfQ. Prioritized document delivery process for inquiry.
3. Scope All requests for quotation (RfQ). SQP Scope 1 - 3
4. Due date Start RfQ, but not later than Technical Sourcing Review (TSR).
▶ Check list GPc 7 Project Purchasing Appendix GPc 7
▶ Specification for process / parts release Project Purchasing,

(ISIR) GPc 12 Purch. Q-Mgmt. Plant
▶ Up-to-date drawings (incl. important charac-

teristics), Bills of Material (BOM), material
specifications, maximum storage periods, Development
consideration guidelines regarding prohibited
substances and/or declarable materials
▶ Description of important characteristics Development
▶ Common and Bosch Rexroth Standards Development
▶ Technical specification, specifications

Development, Head of Project
(incl. prototype tests)
▶ Specification for delivery and local/global

Logistics
packaging (Logistic specification)
▶ Legal regulations and requirements of the

Legal department
target market
▶ Relocation, localization, change of supplier,

setting second source, ratio projects, Project Purchasing
process changes, outsourcing
6. Method ▶ Based on the check list, project purchasing gathers required RfQ specifications
▶ Check whether project effects Bosch Rexroth key competencies or involves critical parts. Discuss with
technology manager manufacturing
▶ Decision to be made when and which documents have to be delivered to supplier
▶ Long-term and delivering on benchmark-level Bosch Rexroth suppliers do not have to get entire specifica-
tion package (Attention: make sure specifications are up-to-date)
▶ Responsible departments ensure that current documents, specifications and information are available
▶ QB-I part B is part of the test planning and of TSR (as needed)
References ▶ N2580-1
▶ CD 03800-007
▶ N67W 0.2
▶ DCCD 08016-43
▶ DCFR 07416-7
▶ DCWI 12092-2 (part A)
▶ DCPD 06414-001
▶ DCPD 06414-001-AN1 - AN8
GPc 8
Technical Sourcing Review (TSR)
1. Description Technical review of all issues arising out of inquiry and quotation which are relevant to the feasibility of pro-
cess, technology, quality, logistics, deadlines and costs, incl. consideration of sustainability criteria within the
supply chain. Part of the TSR is the discussion of the measurement plan for assurance of a failure-free start of
production (safe launch). TSR is the final review at the end of RFQ procedure. TSR identifies risks of parts,
processes or potential difficulties at supplier (and its sub-suppliers) for escalation to project management.
Optionally: Performance of Pre-TSR (see “Method”)
2. Result Quotation is understood. Supplier realizes specifications and important characteristics. Risks in the supplier’s
(and its sub-suppliers) process are indicated. Supplier can be recommended for nomination.
3. Scope Drawing related parts and components. TSR will be conducted only if supplier has high potential for nomination.
TSR normally coincide with feasibility confirmation of supplier in case of parts already validated. SQP Scope 2 & 3
4. Due date The TSR takes place at the end of RFQ process.
Project Purchasing, Develop., Appendix

▶ Check list GPc 8/9 (TSR resp. Pre-TSR)
Logistics, Purch. Q-Mgmt. GPc 8/9
▶ Quotation drawings, potential solutions Supplier (Development)
▶ Quotation Supplier
▶ Planning on safe launch Project Purchasing
▶ Preliminary BOM Development, Project Leader
▶ Logistical and technical requirements, Logistics, Development,

specifications (incl. prototype tests) Project Leader
▶ (Preliminary) validation plan / qualification test plan Development, Project Leader
▶ Feasibility studies of processes Supplier (Production)
▶ Lessons learned, complaint book of similar

products (end of line, 0-km, field)
Project Purchasing,
▶ Parts planning from prototype to initial sample
Purch. Quality Mgmt. Plant
▶ Feasibility confirmation important characteristics Supplier (Quality),

of similar products Purch. Quality Mgmt.
6. Method ▶ Project purchasing initiates TSR with supplier, Purch. Quality Mgmt. (plant and Tech. Specialists)
if necessary, logistics, development and manufacturing (relocation internal to external)
▶ Supplier presents quotation and potential technologies to fulfill required specification
▶ All important characteristics and lessons learned gained from previous projects are defined
▶ Compare product-specific requirements and important characteristics with supplier’s solutions
▶ Evaluate potential risks - counter measures to be defined and escalated to Project Review (QG2)
▶ Discuss measurement plan for safe launch (if required)
▶ Important agreements resulting from TSR may become part of the QAA
▶ Pre-TSR: Clarification of technical requirements to ensure a valid offer. Completion of full TSR after sourcing
decision only with final supplier. For new suppliers full TSR before sourcing decision.
References ▶ DCCD 08016-43

Project Purchasing Project Leader
Customer
▶ N67W 0.2
Supplier
Development Development
Round
Table Only a possible selection
Project Leader Logistics
of participants. Group of
participants might be
Purchasing Quality Quality
extended by other special
departments.
GPc 9
Feasibility Confirmation of Supplier
1. Description Examine feasibility of customer requirements or validated product specifications together with the supplier.
2. Result Supplier confirms process capability and fulfillment of commercial requirements and important characteris-
tics – also by means of technical risk analysis.
Q-Problems of similar parts (lessons learned) are considered. Potential risks are addressed. Process limits
are defined.
4. Due date During or subsequent to Technical Sourcing Review (TSR). But latest prior to the release of series tooling
and manufacturing facilities.
Project Purchasing, Logistics,

▶ Check list GPc 8 Appendix GPc 8
Development, Purch. Quality Mgmt.
▶ Up-to-date drawings (incl. important charac

teristics), Bills of Material (BOM), material Development
specifications
▶ Technical requirements, specifications

Development, Project Leader
(incl. prototype tests)
▶ Quotation price and delivery-on-call planning Project Purchasing
▶ Contracting with suppliers (SE, corporate

Commodity Purchasing
agreement, QAA, non-disclosure agreement)
▶ Technical risk analysis (recommendation:

Supplier (Quality)
FMEA)
▶ Logistics specification (incl. packaging

Logistics
instructions)
▶ Specific release requests (e.g. PPAP) Project Leader
▶ Validation plan / approval plan Development
6. Method ▶ Purchasing initiates the feasibility review with the supplier

▶ If a complete validated solution is available, TSR and Feasibility Confirmation coincides
▶ Purch. Quality Mgmt. (plant and if necessary Techn. Specialists), development, purchasing, logistics, if
necessary manufacturing (at relocations internal to external) and supplier discuss specifications, important
characteristics, validated solution and the manufacturing process
▶ Feasibility of specifications and important characteristics to be documented
▶ Risks are assessed and addressed with a capable process. No critical issues in Technical risk analysis
(recommendation: FMEA)
▶ Identify process limits and confirm inspection equipments and methods for capable process
▶ Supplier signs the Feasibility Confirmation check list
References ▶ CD 80010-031/-032
▶ DCCD 08016-43
▶ DCGP 07416-8
▶ DCFR 07416-7
▶ DCFR 07416-8
GPc 10
Inspection Planning
1. Description Planning and definition of incoming inspections for sample and serial parts, if applicable including test
equipment procurement
2. Result Required testing capacity, test methods, characteristics, test positions on the part, sample size and test
frequency determined. Test equipment is available before delivery of the initial samples and ready to use
(incl. test equipment capability examination).
Testing (test methods, characteristics) is agreed upon with the supplier.
3. Scope Drawing related parts and components. SQP Scope 1 to 3
4. Due date Before initial sample production, at the latest before delivery of initial samples.
Project Purchasing, Development,

▶ Check list GPc 3 Appendix GPc 3
Purch. Quality Mgmt.
▶ OPL out of TSR, with reference to important

characteristics
▶ Up-to-date drawings (incl. important character-

istics), Bills of Material (BOM), material speci- Development
fications
▶ Specifications, standards, regulations, test

Development
specifications, customer requirements
▶ Design-FMEA Development
▶ Technical risk analysis (recommendation: FMEA) Supplier
▶ Lessons learned, complaint book (end of line,

Project purchasing, Supplier,
0-km, field) and incoming inspections of
Purch. Quality Mgmt. Plant
similar products
6. Method ▶ Internal coordination of inspection method and inspection characteristics for preparation to the TSR,
between Project Purchasing, Development and Purch. Quality Mgmt. Plant, if applicable amended by
specialist department
▶ Creation of Q information package in the system by Project Purchasing
▶ Determination of test method, characteristics and frequency (dynamisation rule) between Project Pur-
chasing, Purch. Quality Mgmt. Plant and the supplier considering the checklists GPc 3 and 12 as well as
the specification out of the TSR
▶ Creation of inspection plan in the system (e. g. SAP) by Purch. Quality Mgmt. Plant
For every inspection characteristic the following questions need to be answered:
– What needs to be checked? (Determination of test characteristics)
– How much needs to be checked? (Determination of test extend)
– How often needs to be checked? (Determination of frequency of testing)
– Check needs to be carried out using what? (Determination of test equipment)
– How needs to be checked? (Determination of type/method of test)
– When needs to be checked? (Determination of test time)
– Who needs to check? (Determination of test personnel)
– Where needs to be checked? (Determination of test location)
– How to provide evidence? (Determination of record)
▶ After SOP the maintenance and adaptation of the (serial) inspection plans is carried out by Purch.
Quality Mgmt. Plant
References ▶ DCCD 08016-43 ▶ DCFR 07416-3 ▶ DCWI 12092-2 (part B)

▶ DCCD 08918 ▶ DCFR 07416-12
GPc 12
Initial Sampling
1. Description Initial sampling is one of the series production release preconditions. Initial samples are manufactured with
serial production equipment under serial conditions, i. e. initial samples are representative for series
production according to respective revision level.
2. Result Proof of conformity to the drawings and specifications, of parts and components, as one of the series
production release preconditions.
3. Scope For all drawing related parts an components, catalogue parts, company standard parts as well as software.
SQP Scope 1 - 3
4. Due date Release type and scope defined before RfQ. Initial sampling can be carried out during the process approval
(before function/endurance tests), however it must be completed before Bosch Rexroth initial sampling
with the customer.
▶ Check list Project Purchasing Appendix GPc 12
▶ Customer requirements for release Sales
▶ Up-to-date drawings (incl. important

characteristics), Bills of Material (BOM),
Development
material specifications, specification sheet
(software)

characteristics
▶ SQP Project Purchasing
Purch. Q-Mgmt. Plant, Project

▶ Initial sample inspection plan
Purchasing, Development
Project Purchasing, PUQ Techn.

▶ Production Process Approval
Specialists, Supplier
▶ Initial sample documentation,

Supplier
initial sample parts
6. Method ▶ Extent of initial sampling defined by project team or during the ISIR Point CIP with check list GPc 12
▶ Send initial sampling extent to supplier with RfQ
▶ Use of electronic initial sampling (eISIR), where sensible and technically feasible
▶ Initial sampling details are discussed with supplier via check list during TSR
▶ Discussion of initial sample report and serial inspection plan with operating department
▶ Information project purchasing to purch. quality mgmt. plant, for consideration of important characteristics
out of technical discussions with supplier
▶ Project purchasing orders initial sample according to check list GPc 12
▶ Performance Production Process Approval (PPAP on customer request), according to decision (SQP)
▶ Supplier delivers initial samples, incl. manufacturer´s or sub-supplier marking, together with initial sample
documentation according to purchasing order. In particular cases initial sampling and productions process
approval may be carried out on-site
▶ Cross-check initial sample delivery. If reliability of supplier is proven, the sampling extent of the supplier may
be reduced and/or DC may abstain partly or completely from cross-checking the initial sample test report
(initial sample submission level)
▶ Respective release process owner summarizes initial sample inspection results as one of the series produc-
tion release preconditions
References ▶ N67W 0.2

▶ DCCD 08016-43
▶ DCFR 07416-12
GPc 16
Production Process Approval
(PPAP on customer request)
1. Description Examination of production and inspection processes and associated documentation based on product specifica-
tion to release series production. Review all documentation, open point lists, audit reports, technical risk analysis
(recommendation: FMEA) etc. If a supplier assigns a sub-supplier to produce a product (partly or complete produc-
tion) the supplier is committed to maintain an efficient sub-supplier-management and to carry out resp. permute
the production process approval described in this document for all processes and sub-processes involved in
production correspondingly (incl. supplier and parts release). Start of initial sample inspection at Bosch Rexroth
starts, if all significant open points out of the production process approval resp. the process audit are finalized.
2. Result Series process is stable, validated and controlled. Supplier is able/prepared to deliver products and compo-
nents on call, according to the agreed specifications.
3. Scope Drawing related parts and components. SQP Scope 3
4. Due date ▶ Before or simultaneous to start of initial sample production at the supplier (prior QG4)
▶ In case of process changes, relocation and tool maintenances/changes etc.

Project Purchasing, Supplier Appendix GPc 8
characteristics
▶ Technical requirements, specifications Development, Project Leader
▶ Quality agreements (QAA, delivery specification) Project Purchasing, Supplier
▶ Design FMEA Development

▶ Technical risk analysis (recommendation:
Supplier
FMEA) / Process plan
▶ Test equipment and machine capability Supplier
▶ Tool release documents Supplier

▶ Information about changes in process,
Supplier
location, supplier, material, design and tool
▶ Contingency plan Supplier
▶ SQP checklist of open issues Project Purchasing
▶ Logistics concept LOG, Supplier
6. Method ▶ Supplier informs Bosch Rexroth after series production process is stable in place or in case of process change
▶ Bosch Rexroth decides whether to approve production process on site, if applicable, by using “remote
solutions” (MS TEAMS)
▶ Verification of the required process release documents (e. g. Technical risk analysis (recommendation:
FMEA), tool release, process capability study, maintenance schedules, contingency plan etc.)
▶ Monitor implementation of agreed measures and issues from Technical risk analysis (recommendation:
FMEA), audit report etc.
▶ Monitor efficiency of counter measures from preproduction and lessons learned
▶ Qualification matrix and proof of measures performed are available
▶ Control plan in running series production (measuring and test equipment, inspection criteria, method and
cycle)
▶ Examine packaging – container and handling (avoid damage during transport, pollution, humidity etc. – all
required characteristics such as bar code, serial number, notation etc. are available)
▶ Execution of a CSR quick scan, if required (three resp. five year cycle), use of CSR quick scan APP
▶ Request emergency concept
References ▶ N2580-1 ▶ CD 80010 (CP-CD10) ▶ DCFR 07416-12

▶ CD 80008-107 ▶ DCCD 08016-43 ▶ DCFR 07416-16
GPc 17
Key Performance Indication and Policy Dep
loyment – out of preventive Quality Assurance
1. Description Regular quality evaluation and tracking of measures for new projects and specific analysis of potential
disturbances for defined period.
2. Result Evaluation of VQS work of project purchasing by analysing and evaluating the adherence of SQP milestones
and the quality situation of SOP
3. Scope Development, second-source, relocation, ratio and change projects. SQP Scope 1 - 3
4. Due date Ongoing from start of SQP resp. for a defined period (e.g. 12 months after SOP)
▶ Number of initial sample recursions in the Project Purchasing, Purch.

course of the initial sample release process Quality Mgmt. Plant
▶ SQP milestone Project Purchasing
▶ All completed and pending complaints (notice Supplier, Purch. Quality Mgmt.
of defects) from development, good receipt, Plant, Development
manufacturing and if applicable customers
▶ Trend analysis, statistical evaluation (initial Project Purchasing, Purch. Quality

sample recursions, PUE ipm, ppm, ipm, Mgmt. Plant, Controlling
failure costs, concessions)
6. Method ▶ Analysis of cause of initial sample recursions during sampling process and introduction of measures
▶ Transfer of product specific know how to PUQ Technical Specialists
▶ Ongoing evaluation of Q key performance indicators (initial sample recursions, PUE ipm and ipm) and
number of concessions, for alignment of strategy with development and commodity purchasing
▶ Exceeding of SQP milestones are analysed regarding cause and initialization of measures
▶ Monitoring number of complaints after SOP (ramp-up phase) and immediate introduction of optimization
measures in case of increased number of complaints through project purchasing
▶ Increased number of complaints indicates a non-robust design or a non-robust process. Initiation CIP or
initiation change process (ECR)
▶ There are dashboards available for the different Q-KPI
References DCCD 08016-43

DCCD 08016-44
DCCD 08016-45
DCCD 08927
GPc 18
Key Performance Indication and Policy
Deployment – after SOP
Task Owner Purchasing Quality Management
1. Description Regular quality evaluation and tracking of measures regarding all supplied products for identification of
focus suppliers. Assure conformity to the specifications.
2. Result Analysis and assessment: Overview about quality and current pending complaints, as well as achievement
of targets.
3. Scope All suppliers (EZRS & HAWA). SQP Scope 1 - 3
4. Due date Ongoing, at least monthly
▶ All completed and pending complaints from ▶ Supplier, Purch. Quality Mgmt. GPc 44
incoming inspection, manufacturing and Plant, Service, Manufacturing,
customers in current year Quality Mgmt. and HSE
▶ Trend analysis, statistical evaluation ▶ Purchasing Quality Controlling,

Logistics, Purch. Quality Mgmt.,
Supplier
▶ Target agreements ▶ Purch. Quality Mgmt., Supplier,

Head of Purchasing, Commodity
Purchasing, Project Purchasing
▶ Material field strategy, escalation level, ▶ Commodity Purchasing

supplier development programs, blocking
mechanism
6. Method ▶ Analysis KPI* results periodically

▶ Ongoing evaluation of supplier’s 8D Reports regarding complaints, 8D assessment, setting up failure
clusters and systematically improvement of 8D quality
▶ Ongoing definition of highrunner suppliers and escalation to material field responsible and experts
▶ Application of Bosch Rexroth escalation management, especially management involvement at E3 cases
▶ Selection supplier for Q supplier programms by material field purchasing, logistics and purchasing
quality management
▶ Coordinate supplier strategy if several business units are affected
▶ Use of PDCA charts for tracking KPI* development as proof of effectiveness for the initiated actions
▶ Analysis of complaints by means of KPI* kind of appearance (Where does the failure occur?) and devia-
tion of measures according to risk and severity
▶ Agreement of targets (e. g. KPI*, 8D quality)
▶ Introduction of Q-table at supplier
▶ Evaluation problem solving competence and measures for improvement at supplier
▶ Application of problem related Process Improvement Reviews (PIR) and Q-Alert method
▶ Commodity purchasing, logistic and purchasing quality management review measures and decide to
escalate if necessary
References ▶ CD 80006 (CP-CD 06)

▶ DCCD 08016-44
▶ DCCD 08016-45
▶ DCCD 08901
▶ DCCD 08901-AN5
▶ DCGP 07416-44
▶ DCPD 14273-100
* ipm, customer incidents, ppm, manufacturing incidents, incidents incoming inspection, failure costs, concessions
GPc 21
Auditing of suppliers (Extract)
Task Owner Purchasing Quality Management – PUQ Technical Specialists
1. Description Performance of process audits within the scope of supplier qualification/development and/or performance
of incident/problem related Process Improvement Reviews (PIR)
2. Result Coordinated audit-/PIR scheduling and handling.

Accomplished process audits/PIR with scheduled/completed measures.
3. Scope DC suppliers worldwide. SQP Scope 1 - 3
4. Due date According to annual audit-/PIR-scheduling list and in case of incident/problem related cases (PIR)
▶ New products and projects, SQP Scope 3 Project Purchasing GPc 6
▶ Critical processes, products, e.g. production

Quality Mgmt. Product, Develop-
process, heat treatment, ATEX, pressure
ment, Purch. Quality Management
equipment directive
▶ Escalation – Complaint management,

Purchasing Quality Management
Top Focus Program
▶ Ship-to-Stock/Ship-to-Line strategy Commodity Purchasing, Logistics
Purch. Quality Management (Supplier

▶ Preferred Supplier, Supplier Development
Development), Commodity Purchasing
6. Method ▶ Process audits at suppliers according to VDA 6.3. The selection of the audited elements rests with the lead auditor.
Normally in case of new developments of the supplier one starts with element 1 and 2, in all other cases with
element 3. Choice of audit questions: Questions, which do not apply to the audited area need to be marked with
“nb” and justified. During determining the questions not required a strict standard needs to be applied.
▶ The application normally takes place via WorkOn “Supplier Audit DC”. The pre-requisite is a complete supplier
self-disclosure, which must be attached to the WorkOn by the applicant.
▶ The CSR quick scan needs to be requested during the process audits, during PIR or during an on-site visit of the
supplier (every 3 to 5 years). In case of severe deviations DC/PUQ-PSG needs to be informed.
▶ For heat-treated parts, which are purchased from sub-suppliers, the specifications according to N67W 0.2 (list of
approved suppliers or heat treatment audit) are to be met.
▶ At the end of the audit a feedback discussion is carried out with the supplier. If necessary, the supplier
needs to prepare a measurement plan (dates, responsibilities, status) and to forward it to the lead auditor.
Audit reports of suppliers with international, language area overlapping supply relationships have to be
prepared in English language.
▶ As an alternative to the on-site audit, the audit may be performed as a remote meeting. An audit (on-site resp.
remote) must be carried out in any case. Details regarding execution see DCGP 07416-21 ANH.
▶ The audit evaluation is carried out in 3 steps: A-quality capable, B-limited quality capable, C-not quality capable.
In case of audit evaluation C-not quality capable a downgrading in the supplier pyramid might need to be checked.
In case of measures which are not completed in time, an escalation to the PURxy mentor is effected. In case of
audits with at least one major deviation the responsible Purch. Quality Management Plant receives the cover
sheet.
▶ The measures defined need to be supervised and checked with respect to effectively.
In case of a missed deadline a risk evaluation needs to be carried out and documented through the lead auditor.
The completed audit report with the remark “Execution of audit performed in accordance to VDA 6.3” and if
applicable further documents need to be filed in the SRM tool.
▶ Criteria for the performance of a re-audit are: audit not achieved, major deviations or downgrading in evaluation.
Re-audits refer to the revalidation of the deviating process elements/steps (already audited modules). This is
documented with a new audit report and a new audit evaluation and also filed in SRM.
If no re-audit is necessary, a verifying of the introduced measures according to the measurement plan provided
from the supplier is sufficient. The total evaluation of the original audit does not change.
References ▶ CD 80008-107 ▶ DCCD 08016-42 ▶ DCGP 07416-6

▶ DCGP 07416-21 ANH ▶ DCCD 08910 ▶ N67W 0.2
GPc 22
Sub-Supplier Quality Management (Extract)
Task Owner Purchasing Quality Management
1. Description Premise: “The direct supplier of DC is responsible for the quality management of sub-supplier.”
All suppliers are obligated to implement the DC requirements towards sub-supplier.
2. Result Sub-Supplier Quality Management serves the risk minimization by defined processes along the whole supply
chain. Risks in this connection are, among other things, defect parts at the customer, problems in the produc-
tion at DC and high failure costs.
3. Scope DC supplier worldwide. SQP Scope 1 - 3
4. Due date During the entire supplier relation
5. Possible Input Possible Input: Responsible for input:
▶ Criteria for selection of suppliers may be: Project Purchasing,

- strategic DC products respectively their parts Commodity Purchasing,
- DC products with noticeable (high) failure rates respectively failure costs Purch. Quality Mgmt.
- products which caused a “Serious Complaint”
- products with repeated customer complaints
- critical processes at the supplier/sub-supplier
- large turnover (delivery volume)
- new supplier and/or processes
- customer requirement
6. Method Elements of a Sub-Supplier Quality Management and thus requirements of DC toward his suppliers are:
This includes the raw material suppliers defined through DC, and therefore also indirectly the sub-suppliers.
▶ Disclosure of the supply chain, outsourced processes, critical paths, and information about material composi-
tion and origin
▶ Risk analysis and evaluation of the individual processes, also the outsourced processes, including the emer-
gency and restart planning (business continuity management)
▶ Definition of a supplier selection process, qualification, and risk assessments of the supplier
▶ Guideline for preventive quality assurance, e. g. audits, technical risk analysis (recommendation: FMEA)
▶ Securing a continuously requirement management, starting with the DC requirements, especially for “important
characteristics”
▶ Change management for suppliers, processes, production facilities, etc.
▶ Complaint management, including the application of the 8D methodology or similar, for customer complaints,
internal complaints, and complaints toward our supplier
▶ Determination of quality indicators along the supply chain
The structuring of the individual elements and therefore for the measures to improve respectively to ensure the
quality of delivered products and materials (semi-finished products, components, systems, etc.) have to be set
according to the potential risks. Particularly critical are failures, which could not be identified in the following
process, this means will be detected later in the supply chain or in application.
The application of the requirements at the suppliers, including the raw material suppliers, could be processed
like:
▶ Step 1: Presentation and discussion of the DC requirements with the supplier and point out its responsibility for
his sub-suppliers.
▶ Step 2: Description of already given, required elements, deviations, and proposals for the further proceeding by
the supplier.
▶ Step 3: Evaluation and discussion of the given elements at the supplier by DC. If necessary, decision to mea-
sures for a complete implementation of the requirements or for the improvement of given elements. Monitoring
of the measure implementation.
Regular review of the Sub-Supplier Quality Management, level of implementation as well as the effectiveness of DC
regulations, are to be carried out within given audits of DC at the supplier respectively at the raw material supplier.
For the topic Sub-Supplier Quality Management additional audits are not required, the topic have to be included.
Deviating of the above the following applies: For heat-treated parts, which are purchased from sub-suppliers, the
specifications according to N67W 0.2 (list of approved suppliers resp. heat treatment audit) are to be observed.
References ▶ CD 80008 (CP-CD08) ▶ DCCD 08016-42 ▶ DCCD 08910 (CDQ 0704) ▶ N67W 0.2
▶ DCCD 08016-41 ▶ DCCD 08016-45 ▶ DCCD 08911 (CDQ 0904)
GPc 23
ECR in Purchasing (Extract)
1. Description Changes to purchased parts are processed according to respective ECR and SQM processes
2. Result Released engineering change request (ECR) as input for engineering change notification (ECN)
3. Scope DC suppliers worldwide, construction, process, logistics and documentation changes. SQP Scope 1 - 3
4. Due date After completion of preliminary agreement phase ECR process according to DCCD 08927
▶ New supplier, increase in capacity,

Commodity Purchasing
relocation, supplier change
Project Purchasing, Commodity

▶ Technical ratio
Purchasing
▶ Engineering change request / information Project Purchasing, Commodity

supplier (*) Purchasing
▶ Document change (e. g. correction of not

Purchasing Quality Mgmt., Project
up-to-date internal documents to current
Purchasing, Development
state)
▶ Eliminate Q problem in the plant, at supplier Development, Quality Mgmt. and HSE,
or customer Purchasing Quality Mgmt.
▶ Implement customer requirements

Development, Sales
(Target: customer bears costs)
6. Method ▶ (*) Supplier passes engineering change request (ECR)/information to purchasing according to specification
out of agreed QAA considering the risk class and existing material field specific agreements (e. g. casting). The
procedure is also valid for internal ECR.
▶ Preliminary agreement phase: PUExx enters the change intent into the tool “oneECM”, the preliminary clarifi-
cation will be decided within purchasing. Amongst others, affected plants, products, customers need to be
considered. The manager evaluates the change intent and grants the release resp. declines it in the tool
“oneECM”. If the preliminary agreement phase decision is that the ECR will not be carried out the mentor
should inform the supplier correspondingly.
▶ Planning phase: ECR initiated from purchasing/supplier is introduced, explained through purchasing in the
ECR meeting of the leading plant and processed through the responsible “Change representative of purcha
sing” (generally project purchaser) in the tool “oneECM”. Further processing is carried out as engineering
change request (ECR) by the special departments.
▶ Required customer involvement needs to be decided on as soon as possible, latest however in the planning
phase. The decision is confirmed in writing through sales.
▶ The supplier quality plan (SQP) is created and started, if required.
▶ The completion of the planning phase forms a review through the ECR review team and, in case of approval,
the release of resources and budget.
▶ Processing and validation phase: Continuation of SQP with the supplier.
▶ The validation demand needs to be clarified and adjusted with all plants effected by the ECR.
▶ Execution of product and process release (if required) according to defined and in TSR with supplier agreed
sampling extend (e. g. adjustment technical risk analysis (recommendation: FMEA), required capability certifi-
cate, process release on side, internal product validation). The result is a released initial sample test report.
▶ Implementation phase: Preparation and distribution of released engineering change notification (ECN)
through the documentation site. After the customer’s requirements have been met, delivery release is given,
if required, with the customer’s consent.
▶ Start the follow up processes in purchasing: document exchange and adjustment of relevant contracts.
▶ The quality control during ramp up e.g. in case of new suppliers is carried out in line with the SQP (Hand over
report DCFR 07416-6).
▶ Valid for all phases: The review result out of the SQP mile stones (e. g. TSR DCFR 07416-8) are presented in
the ECR review team and - if applicable - existing risks (e. g. adherence of deadlines, expenses, technical
feasibility) discussed and decided and, if necessary, escalated into the ECR steering committee.
References ▶ CD 80010 (CP-CD 10) ▶ DCCD 08921 ▶ DCFR 07416-6

▶ DCCD 08016-43 ▶ DCCD 08927 ▶ DCFR 07416-8
Notes
Matrix of Responsibilities
and Process Activities
Head of Purch. Quality Mgmt.
Resp. release process owner

Purchasing Controlling
PUQ Techn. Specialists
Product Management
Head of Project PEP
Com. Purch. (MFV)
Proj. Purch. (PUE)
DCCD 08016-0..
Mile- Process step Procurement
Manufacturing
No Result/Documentation
Development
stone Process
QMM Plant
PUQ plant
Logistics
Supplier
Experts
1 Manage and develop supplier strategy ▶ Specific requirement profiles (product, raw material,
regarding market development and align- part family) R S S S 41
ment with part specific requirements ▶ Defined software-category/business case
2 Selection and verification of suitable ▶ Part family/material specific requirements know.
suppliers Future requirements to technologies for new products. R (S) 41
▶ Evaluation of PE competence
3 Innovation scouting & routing ▶ Ideas out of supplier market
Generally Supplier self-disclosure, solvency ▶ Identified innovative products and manufacturing
disclosure, CSR-Quick-Scan, certificates, technologies R S S (S) S 41
non-disclosure agreement, evaluation of ▶ List of pre-selected suppliers
technical competency,…
4 Contractual agreements + ▶ Overview of potentially suitable suppliers
supplier release process ▶ Requirements reg. certificats, CSR, techn.
competence etc. are satisfied
QG0 ▶ Signed corporate agreements uploaded in SRM R S A5) I S S 41
system (incl. QAA)
▶ Supplier created in the system
▶ Process responsible and involved have been informed
HD* 1 Supplier contracted & potential evaluated
5 Assignment for qualification and/or enabling ▶ Work packages on improvement measures have been
resp. development of suppliers defined
A R S 42
▶ Qualification team and project target have been
defined
6 Draw up, track and implement action plan ▶ Action plan defined (responsibilities, deadlines)
S S R S S (S) S 42
▶ Guidelines regarding CSR considered
7 Validate implementation of measures ▶ Complete action plan (Minutes with evaluation) S S R S I S S 42
8 Determine special customer requirements ▶ Transfer of special customer requirements to the
and special issues regarding standards/ release plan, e.g.: specific tests, proof, sampling to
R S S S S S 43
directives for release customer, part submission warrant to customer,
safety related specification acc. to DCCD 08926
9 Definition of effort/integration/ ▶ Defined SQP-Scope (1 to 3)
contracting of conterminous ▶ Evaluation business model S R A1) S S 43
departments & service provider ▶ Estimation of required resources
10 Define packaging/transport ▶ Specifications for delivery and local/
R S S S S 43
global packaging (logistics specifications)
11 Define requirements for process release ▶ Defined sampling extend
R S S (S) S 43
 GPc 3, 5, 6 and 12 ▶ Temporary SQP
QG1 12 Pre-Sourcing Meeting/ ▶ List of potential suppliers, who comply with customer
R S A S S 43
White list selection and DC requirements
13 Preparation inquiry package and ▶ Specifications/logistics specifications
review of document ▶ Quantity scenario
R S S S S S 43
 GPc 5 and 7 ▶ Lessons Learned known problems
▶ Inquiry documents are complete and up-to-date
14 Send RfQ to supplier, and if necessary, ▶ if applicable, concept competition
R S (S) (S) S 43
carry out concept competitions ▶ Feedback tenders/concept presentation (Pilot Quotes)
HD 2 Quotation received
15 Pre-selection potential suppliers ▶ Define at least 2 suppliers out of tender
R S4) (S) S S 43
comparison/concept competition
16 Define SE project ▶ SE project preliminary documentation
I S (S) S S R S S S S 43
▶ SE agreement
17 Carry out Technical Sourcing Review ▶ Inquiry understood
 GPc 8 ▶ Suggest supplier for Sourcing Meeting
R S1) S S (S) (S) S (S) S 43
▶ Particular risks named (DC & supplier)
▶ A/B samples are available
18 Comparison of quotation ▶ Completed CoQ form
QG2 ▶ Announcement global sourcing meeting at person (S) R S S 43
responsible for supplier/material field
19 Global sourcing Meeting ▶ Decision for supplier
R S S I I 43
▶ Documentation of decision
20 Start release and sampling process SQP ▶ Full definition of requirements for release (Finalized
Planning manufacturing sample/assembly SQP)
R2) S1) S (S) (S) S S 43
test 3) as well as ordering of tools ▶ Release and sampling process agreed upon with
 GPc 6, 12 and 16 supplier
21 Perform function/endurance test (if stipulated), ▶ Report on function and endurance tests
S R S 43
in accordance with specifications of development
Head of Purch. Quality Mgmt.
Resp. release process owner

Purchasing Controlling
PUQ Techn. Specialists
Product Management
Head of Project PEP
Com. Purch. (MFV)
Proj. Purch. (PUE)
DCCD 08016-0..
Mile- Process step Procurement
Manufacturing
No Result/Documentation
Development
stone Process
QMM Plant
PUQ plant
Logistics
Supplier
Experts
22 Order initial samples ▶ Initial sample order with reference to
requirements for product and process release
R (S) S I I 43
▶ Incl. environmental requirements
▶ Mark order type in SAP accordingly
23 Prepare sample release ▶ Update release and sampling process confirmed with
QG3 (organization of sample release) supplier
R (S) S S (I) (S) I S 43
 GPc 12 ▶ Resources, deadlines, all details are planned and
confirmed
HD 3 Initial samples ordered, sample release prepared
24 Perform process check (if stipulated) ▶ Awarding protocol (software), certificate of process
 GPc 16 proficiency. In case of negative result coordination of
R S1) S (S) S 43
further proceeding between PUE and PUQ Technical
Specialists.
25 Initial sampling (e.g. geometry, measures, ▶ Proposal for release
function, material, …) ▶ Verified EMPB I S R S S 43
▶ Documentation for release
26 Final release initial sample ▶ Parts and process released I I R1) I 43
27 Implement decision for release in SAP and ▶ Project purchasing hands over project to commodity
start series release purchasing/logistics after the first three error free
serial deliveries out of different production batches/
charges. If the number of serial deliveries is below the
required number (<3) (e.g. in project or service
I S S R S I I (I) I 43
business) the technical supervision is carried out
through project purchasing up to twelve months after
part SOP.
▶ SAP Q-stock material info report changed to series
▶ Start recording recursions initial samples (PUE-KPI)
HD 4 All releases completed
28 Transfer product specific know how ▶ Consideration of lessons learned out of earlier
I R S (S) S 44
projects / of sampling phase
29 Transfer of parts (e.g. order book, buyer ▶ Signed valid agreement with supplier
QG4 group, info record, delivery schedule, …) ▶ End of project S R S S 44
▶ Delivery according to order specification
HD 5 Start of serial production
30 Logistic incoming inspection ▶ LOG-PLKZ, DPR
R 44
▶ book goods in IT system
31 Technical incoming inspection ▶ Check on Skip (R: LOG)
S S R I 44
▶ Test results of incoming inspection
32 Approval test lot (delivery) ▶ Released delivery
▶ Determination of data on product related history of I R I 44
quality
33 Complaint management ▶ Defined action plan for start subsequent process
Start complaint management or change inclusive consideration of failure costs.
QG5 S R (S) S S (S) (S) S S 44
management process, cause analysis, define ▶ Error permanently eliminated
action plan and tracking of realization
34 Monitor & report QKL-data (inc/mio_p, ipm, ▶ e.g. reports out of PILUM, SAP or BOSIS-Q
recursion initial sample, ppm, project costs, S S S S R S (I) 45
SQP milestones according to schedule)
35 Analysis & assessment of suppliers KPI and ▶ Proposal for nominations Q programs
R S S S S S 45
QKL incidents
36 Define QKL measures ▶ Q program, Supplier learning factory
▶ Relocation projects, technical projects
R S S S (S) S 45
▶ Negotiations
▶ BPS measures
37 Track, revise and escalate measures ▶ Degree of attainment of the objectives
R S S S S (S) S S 45
▶ Action plans
CIP Continuous Improvement Process
38 Supplier performance assessment ▶ Overall estimation in SRM tool
R S I S S S S
▶ Recommendation for supplier award
39 Supplier development Q methods ▶ Qualification for 8D/MRC (problem solving)
▶ 5W method, techn. risk analysis (recommendation:
S R S S
FMEA), capability Q table, sub-supplier management,
etc.
40 Continuing improvement process (quality initi- ▶ Optimization QKL
R A S (S) (S) S S
ative, supplier talks, value stream mapping, etc.) ▶ Qualification for new projects
41 Series phase (change, modification, relocation) ▶ Change request (ECR) GPc 23 S R S I (S) S
* Hardness Degree R = Responsible

1) Mandatory:
A = Approval/Release
Collaboration PUQ Technical Specialists at least at scope 3 required;
S = Support
Optionally: Collaboration PUQ Technical Specialists at scope 1 and 2 on request (contracting)
2) If the parts are delivered to several plants in case of process changes for sampling/release the plant with the highest quantity
I = Information
( ) = case-by-case
required needs to be included in the sampling process
3) In the lead plant and in the affected manufacturing plant (as far as already known at that time), if necessary at the supplier Tasks, which today may not yet be taken
4) For PEP projects PEP PrL takes over responsibility over through PUQ are under QMM
5) Group leader PUQ Techn. Specialists informs PUQ-PSG in case of CSR misconduct(s) for adaption of supplier status in SRM responsibility.
Appendix GPc 6
Supplier Quality Plan
SQP (Supplier Quality Plan)
Supplier selection Product Engineering and approval preparation
HD1 HD2
Material or Supplier Supplier Release Customer Define Important Lessons Local/ Require- Preparation Inquiry Technical Final
product self assessment for DC specifica- framework Characte- learned list global ment ISIR & of pre- docu- Sourcing drawings &
specific assessment has to be (SAP tion and for ristics similar packaging Production sourcing ments (incl. Review specifica-
require- done Input) require- engineering GPc 3 products defined process meeting drawings & (TSR) tion
ments (P1/FPA ments of phase GPc 5 approval spec.) incl. up-to-date &
analysis, the target Festlegung arranged up-to-date & required complete
etc.) market SQP Scope, (Start SQP) complete planning of GPc 7
considered Definition GPc 6 & 12 GPc 7 Safe Launch
SQP Scope GPc 8
Verantw. /
Responsible
R:
Datum/Date
Name/Name
Scope 1
Scope 2
Scope 3
Matrix of application
1 little extent required = low risk 2 higher extent required = medium risk 3 complete extent required = high risk
· new material group · Supplier/sub-supplier/manufacturer unknown
· new location · new process
· new equipment · new material
· new component group · SSL (Safety / Security / Legal) requirements
· for Bosch Rexroth developed or adapted SW
(no standard SW)
application mandatory
Parts and process approval
HD3 HD4 HD5
SQP (who Feasibility QAA Sourcing Perform Initial Preparation Production Initial Initial Initial SOP Project
& when) confirmation Contract Meeting function/ sample of initial process sample sample sample planned transfer PUE
finally of supplier negotiated endurance ordered sample approval at inspection inspection approval GPc 20 to PUR
discussed GPc 9 test inspection supplier (Part) (documen- (characte
GPc 6 carried out tation) ristics,
GPc 16 material,
function)
SQP Scope Selection

HD1 Supplier contacted and potential evaluated
Supplier
supplier material group plant location level def.
HD2 Offer received known new known new known new Scope1
X 3
X X 2
HD3 Initial sample ordered/Release prepared X X X 2
X X X 0
HD4 All releases carried out Infrastructure

process1 MAE level def.
known new known new Scope2
HD5 Start of serial production X 3
X X 2
X X 0
Bauteil
part family material software level def.
SSL require- no standard
known4 new known new final
ments SW
1 Sub-processes have to be taken into account, i.e. heat treatment, X X 32
finishing
2 If no validation by engineering is requested, down grading from SQP 3 X X 2
to SQP 2 is acceptable. X X 33
3 If no validation by engineering is requested, down grading from SQP 3 X X 1
to SQP 1 is acceptable. X 3
4 That means a reference part from this part family has been released
already. X 2
Appendix GPc 7
Check list Specification up-to-date &
complete
SQP number Part number
Project part name
Supplier Revision index
Checklist owner Date
Updated request documents Required Updated request documents Required
Prohibition and declaration of

QB-I Process ✓ substances (N2580-1) ✓
Drawing ✓ Marking of parts –
LOG requirements specification, incl.

Bill of material (BOM) – specification for local and global
packaging
✓
Material specification ✓ Measuring devices ✓
Heat treatment specification
(N67W 0.2) ✓ Jigs & tools –
QA-documentation (Techn. risk

analysis (recommendation: FMEA),
etc.)
– Checklist initial sampling GPc 12 ✓
Important Characteristics ✓ Specification for product validation –
Acceptance criteria for manufactur-

Work instructions ✓ ing process and production try-outs ✓
Miscellaneous
Norms and standards ✓ –
REQUEST DOCUMENTS APPROVED, UP-TO-DATE & COMPLETE
Start RfQ
Appendix GPc 8/9

Checklist TSR and Feasibility Confirmation
Supplier
Project Supplier
Part number, name Date
Target
TSR Comments Responsible
date
Development
1. Which part/system function(s) were discussed to be understood by the supplier?
2. Which potential Important characteristics has to be considered (see e.g. DCWI 12028-1)?
Manufacturing
3. How does the supplier ensure a efficient sub-supplier management, incl. supplier/process and
part release (for all in the manufacturing involved processes and sub-processes in spite of
whether partial or complete production)?
4. Which design or production-orientated suggestions (material, equipment etc.) were made by
the supplier for process optimization and/or cost reduction?
Quality
5. Which testing and measuring methods, i.e. measuring equipment have been specified (incl.
appendix DCFR 07416-3, DCFR 07416-10)?
6. Which manual processes of the supplier (e.g. burring, cleaning, handling, preserving processes)
have been evaluated and which required examinations have been fixed?
7. Which Q-Targets (e.g. requirement benchmark level) were discussed and accepted (QAA
signed)?
Logistics
8. What details were agreed on the damand according to the non-binding customer preview
(quantity per year)?
9. What was agreed with regard to the logistics specifications for packaging specifications (sample
packaging, package circulation (ownership, cleaning, replacement), seaworthy packaging,
recovery plan, corrosion protection, ...)?
10. How is the output quantity ensured? (Machine and tool concept, tool life, assured production
quantity, cycle time, degree of capacity utilization, …)?
Costs
11. Which points of the offer were explicitly discussed in order to clearly understand the offer?
12. Does the quotation remain valid or can a supplementary quotation be dispensed with?
Target
Feasibility Confirmation Comments Responsible
date
Supplier
13. Can the product be manufactured reliably according to the requirements?
14. Can the supplier confirm the feasibility of Bosch Rexroth requirements (as defined in the TSR)?
Remark: All questions which are marked as “No” must be addressed in open points list
Participant/date:
ffor supplier:
for Bosch Rexroth:
Remark: Latest with the proposal submittal the feasibility commitment is confirmed.
Other valid documents
Eingearbeitete Prozess-Vorschriften sind:

Dokumentennummer Titel Dokument
DCCD 08016-041 Procurement Management – EZRS, HAWA & Software, Supplier Selection
DCCD 08016-042 Procurement Management – EZRS, HAWA & Software, Qualification, enabling and development of suppliers
DCCD 08016-043 Procurement Management – EZRS, HAWA & Software, Contracting & parts release
DCCD 08016-044 Procurement Management – EZRS, HAWA & Software, First standard deliveries, purchasing after SOP
DCCD 08016-045 Procurement Management – EZRS, HAWA & Software, Key performance indicators & policy deployment
Zusätzlich mitgeltende Vorschriften sind:

Dokumentennummer Titel Dokument
N 2580-1 Prohibition and declaration of substances
CD 00301 CDQ0301 “Management of Characteristics”
CD 00517 CDQ0517 “Lessons Learned”
Occupational health and safety, fire protection, environmental protection, and emergency control – principles
CD 03800
of organization and content
CD 03800-007 Attachment 7 to CD 03800: Material compliance
CD 80006 CD80006: Procurement and Supplier Management
CD 80008 CD80008: Quality Management Purchasing and Logistics
CD 80010 CD80010: Contract Management Purchasing and Logistics
CD 80015 CD80015: Corporate Social Responsibility in the Supply Chain
DCCD 08901-005 Processing of internal and external complaints – Appendix 5: Problem Solving Methods
DCCD 08914 Technical Risk Analysis (TRA) – Failure Mode and Effect Analysis (FMEA)
DCCD 08918 Management of Characteristics
DCCD 08920 Concessions
DCCD 08921 Approval of Production Processes, Products and Services
Quality Management within Purchasing at DC – Initial sample inspection, incoming inspection and
DCCD 08955
complaint management
DCCD 08983 Internal reporting of quality targets
DCPD 06414-001 Material compliance – Ensuring the material compliance of purchased parts
DCPD 06414-001 A01 Material compliance – Appendix 1: Supplier Declaration Process
DCPD 06414-001 A02 Material compliance – Appendix 2: Evaluation of RoHS und REACH Declarations
DCPD 06414-001 A03 Material compliance – Appendix 3: IMDS Process
DCPD 06414-001 A04 Material compliance – Appendix 4: DC BMDS team
DCPD 06414-001 A05 Material compliance – Appendix 5: Request Sheet for supplier declaration
DCPD 06414-001 A06 Material compliance – Appendix 6: Basic material declaration @ DC
DCPD 06414-001 A07 Material compliance – Appendix 7: MaCS - Active Supply
DCPD 06414-001 A08 Material compliance – Appendix 8: Requirements SCIP database
Glossary
5W-Method The 5 W Method is a practice of asking, five times, why the failure has occurred in order to get to
the root cause/causes of the problem.
8D-Report/-Method 8 D is a short description for a concept formed of Ford-Motor-company for structured problem
solving in a project group. The concept contains an action plan divided in 8 steps, which was
introduced under the abbreviation 8D (8 disciplines).
This concept is divided as follows:
D1: Installation of Problem Solving Team
D2: Describe the problem
D3: Initiate interim (containment) actions
D4: Identify and prove the root cause
D5: Choose and verify (permanent) corrective actions
D6: Take actions to prevent reoccurrence
D7: Monitoring of dates
D8: Praise resp. critical acclaim
Audit An audit is a systematic inspection to determine whether a quality system complies with planned
arrangements. Quality audit applies to elements of QM-System (quality system audit), the elements
of production with quality risks (process audit) as well as elements affecting product quality
(product quality audit).
Abbr. Bosch Purchasing Information System Quality (German: Bosch Einkaufsinformationssystem
Bosis-Q
Qualität)
BOM Abbr. Bill of Materials (German: Stückliste)
CIP Abbr. Continuous Improvement Process (German: kontinuierlicher Verbesserungsprozess)
Complaint list Claims list and grading of failures DCFRom prototype-build and first series production
CoQ Abbr. Comparison of Quotation (German: Angebotsvergleich)
DC Abbr. Drive and Control Technology, description of Bosch Rexroth AG
DCCD Abbr. Central Department Directive of DC (German: Zentralbereichsanweisung)
DC/PU Head of Purchasing (German: Einkaufsleitung)
DC/PUQ Head of Quality Management Purchasing (German: Leitung Qualitätsmanagement Einkauf)
DPR Abbr. Delivery Performance Reporting (German: Liefertermintreue)
ECR Abbr. Engineering Change Request (German: Änderungsanregung)
EMPB Abbr. Initial sample test report (ISIR) (German: Erstmusterprüfbericht)
The initial sample inspection report contains of a cover page and the inspection result sheets
agreed between the customer and the supplier as well as other required documents.
EZRS Abbr. Product raw materials (German: Erzeugnisrohstoffe)
FG Abbr. Feasibility Grade (German: Härtegrad)
Fit & finish Parts release in form, fit, function and colour by assembly
FMEA Abbr. Failure Mode and Effects Analysis
The FMEA is a systematized technique which identifies and ranks potential risk in order to
prioritize improvement actions.
FPA First Plant Assessment
Abbr. Good Practice - Document with recommendation for the implementation of an obligatory
GPc
standard
Glossary
HAWA Abbr. Trade goods (German: Handelsware)
HSE Abbr. Health, Safety and Environment (German: Arbeits-, Brand- und Umweltschutz)
ipm Number of incidents per million parts (German: Anzahl Störfälle pro Millionen Teile)
ISIR Abbr. Initial sample test report (ISIR) (German: Erstmusterprüfbericht)
ISIR Point CiP Abbr. Initial Sample Point CiP (German: Erstmuster-Point-CiP)
KPI Abbr. Key Performance Indicator (German: Kennzahl)
LOG Abbr. Logistics
LRC Abbr. Leadership Root Cause
MAE Abbr. Machinery and Equipment (German: Maschinen und Einrichtungen)
MCR Abbr. Material Cost Report
MFV Abbr. Person responsible for material field (German: Materialfeldverantwortlicher)
MRC Managerial Root Cause
OPL Abbr. Open points list (German: offene Punkte Liste)
PDCA Abbr. Plan, Do, Check, Act; (German: Planen, Tun, Prüfen, Umsetzen)
PEP Abbr. Product Engineering Process (German: Produktentstehungsprozess)
The Product Engineering Process (PEP) describes the work flows from the idea for a new product
until the production and sale of the product.
PIR Abbr. Process Improvement Review (German: Überprüfung der Prozessverbesserungen)
PPAP Abbr. Production Part Approval Process (German: Produktionsteil-Abnahmeverfahren)
Reference document to QS-9000. It includes generic requirements for production part approval for
all production and service commodities, including bulk materials. The purpose of this procedure is
to determine if all customer engineering design record and specification requirements are properly
understood by the supplier and that the process has the potential to produce series product,
meeting these requirements during an actual production run at the quoted production rate.
ppm Abbr. parts per million (German: Teile je Million)
100 ppm means 100 non-conformities per 1.000.000 parts.
This corresponds to 0,01 % non-conformities.
Process characteristics A process characteristic is a characteristic of a part, component or system, that:
a) significantly affects the following process to produce the Key Product Characteristics
b) has huge effects to the error risk in the production in case of small deviations.
PUE Abbr. Project Purchasing (German: Projekteinkauf)
PUE ppm ramp up ppm
PUQ Abbr. Purchasing Quality Management (German: Einkauf Qualitätsmanagement)
PUQ plant Abbr. Quality Management Purchasing Plant (German: Qualitätsmanagement Einkauf des Werkes)
PUR Abbr. Commodity Purchasing (German: Materialfeldeinkauf)
QAA Abbr. Quality Assurance Agreement (German: Qualitätssicherungsvereinbarung)
QAM Abbr. Quality-Assurance-Matrix
The main targets of the Quality-Assurance-Matrix (QAM) are no delivery of faulty parts to the
customer and the avoidance of failure reoccurrence. The QAM is the quality tool behind the expres-
sion “Firewall” and will support this goal by elaborating a virtual “wall” against faulty parts.
QG Abbr. Quality Gate
Quality assessment (QG0-QG5) serves the determination and recording of the quality level, from
product development to start of production. The results of the evaluation are essential for the
release decision concerning the following development phase (for details see DCCD 08934).
Glossary
QKL Abbr. quality, costs, logistics (German: Qualität, Kosten, Logistik)
QI Abbr. Quality initiative
QMM Abbr. Quality Management and Methodes (German: Qualitätsmanagement und Methoden)
RB Abbr. Robert Bosch GmbH
RfQ Abbr. Request for Quotation (German: Angebotsanfrage)
Run@Rate Activity to verify that the supplier‘s actual manufacturing process is capable of producing compo-
nents that simultaneously meet:
(1) on-going quality requirements
(2) quoted tool capacity
(3) scheduled volume requirement
SE Abbr. Simultaneous Engineering (German: (wörtl.) „Gleichzeitige Ingenieurtätigkeit“)
SE aims to lower the duration of development and to decrease development costs. Often, SE is
named in connection with an organizational strategy to simultaneously develop products and
processes with interdisciplinary teams.
Ship to Line Concept Shipment directly to the conveyor/assembly
SOP Abbr. Start of Production (German: Start der Serienproduktion)
SPC Abbr. Statistical Process Control (German: Statistische Prozessregelung)
SPC is a standard method for visualizing and controlling processes based on the results of random
samples. The goal of SPC is to ensure that planned process results are achieved and the corre-
sponding customer requirements fulfilled.
SQM Abbr. Supplier Quality Management
SQP Abbr. Supplier Quality Plan
SQP Scope Classification of parts or components (level) for pre-selection of kind and extend of required
scope of delivery for quality planning and release.
Level 1: Common element or standard/ISO part. Production process without risks. No additional
requirements in excess to the general conditions of delivery.
Level 2: Common element or material according to drawing. Production process known. No
additional requirements for initial sampling with test report and parts, as well as a
production release on site.
Level 3: Complex element or module/component with important functions. Complex production
process.
SRC Abbr. Systemic Root Cause (German: Systemische Grundursache)
SRM-Tool Abbr. Supplier Relationship Management
The Supplier Relationship Management Tool (SRM-Tool) is the leading system for strategic planning
and central management of supplier relations within the entire RB purchasing organization. Via
bundling information concerning supplier characteristics and performance indices it permits to
save resources and to further improve the supplier base.
TCO Abbr. Total Cost Ownership (German: Komplette Systemkosten)
TRC Technical Root Cause (German: techn. Grundursache)
TSCA Abbr. Toxic Substances Control Act (German: Gefahrstoff-Überwachungsgesetz)
TSR Abbr. Technical Sourcing Review
Review all issues of RFQ, relevant for feasibility of process, technology, logistics, schedule and
cost.
VQS Abbr. Preventive Quality Management (German: Vorbeugende Qualitätssicherung)
Bosch Rexroth AG
Maria-Theresien-Str. 23
97816 Lohr am Main, Germany
www.boschrexroth.com
Contact Person SQM-Process
DC/PUQ
Claudia Schiffhauer
[email protected]
DC/PUQ-PSG
Längrich, Ralf
Phone +49 9352 18-4455
[email protected]
Printed in Germany
RD 09933/4. Auflage 07.21
© Bosch Rexroth AG 2021

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Supplier Quality

Quality is a key ingredient for success for the Rexroth brand.

Our target and our passion is This Good-Practice-Manual

“Number-One-in-Quality” requires courage to change, disci-

Application area 04 SQM process description

Short description 24 Matrix of responsibilities and

SQM Process Description

DCCD 08016-41 DCCD 08016-43

Planning & Engineering & Parts &

Supplier approved Technical Feasibility Confirmation

▶ Certificate Checking ▶ Important Characteristics GPc 3 Parts release:

QG0 QG1 QG2 QG3

Internal central department

Product Monitoring & Feedback &

Product Process Conformity

To optimize cooperation with

QGs are linked to Product

INCOMING INSPECTION INITIAL SAMPLES CAPABILITY AND AUDITS

Important Lessons Learned Similar Supplier Quality Plan Specification

GPC 8 GPC 9 GPC 10 GPC 12

Technical Sourcing Feasibility Confirmation Inspection planning Initial sampling

GPC 16 GPC 17 GPC 18 GPC 21

Sub-Supplier Quality ECR in Purchasing

Task Owner Development

3. Scope Drawing related parts and components. SQP Scope 2 & 3

5. Possible Input Possible Input: Responsible for input: Reference:

Project Purchasing, Develop- Appendix

▶ Up-to-date drawings (incl. important character-

▶ Specifications under consideration of stan-

▶ Lessons learned, complaint book of similar

▶ Product characteristics Development, Supplier

▶ Critical failure mode from D-FMEA Development

References ▶ DCCD 08918

3. Scope Drawing related parts and components. SQP Scope 2 & 3

5. Possible Input Possible Input: Responsible for input: Reference:

▶ Defects and weak points at manufacturing

▶ Technical risk analysis (recommendation: Manufacturing/Assembly,

Q-Mgmt. and HSE, Supplier, Purch.

▶ Work instructions for production Manufacturing/Assembly, internal

▶ Inspection plan Internal, Supplier

▶ Parts validation results Development

6. Method ▶ Analysis of main faults in production (manufacturing/assembly)

5. Possible Input Possible Input: Responsible for input: Reference:

▶ SQP master document Project Purchasing Appendix GPc 6

▶ Project Schedules Project Leader

▶ Up-to-date drawings (incl. important characteris-

Project Purchasing &

▶ Technical requirements, specifications (incl.

▶ Validation plan / approval plan Development, Project Leader

▶ Responsibilities of project team members Project Leader

▶ FPA/P1 Commodity Purchasing

References ▶ DCCD 08016-43 ▶ DCFR 07416-6

Important Initial Sample

Feasibility Monitoring of KPI‘s

Task Owner Project Purchasing

3. Scope All requests for quotation (RfQ). SQP Scope 1 - 3

5. Possible Input Possible Input: Responsible for input: Reference:

▶ Check list GPc 7 Project Purchasing Appendix GPc 7

▶ Specification for process / parts release Project Purchasing,

▶ Up-to-date drawings (incl. important charac