Inflation and Its Impact On Indian Economy
Inflation and Its Impact On Indian Economy
Inflation and Its Impact On Indian Economy
DECLARATION
Sem IV, have personally worked on the project entitled “Inflation and Its Impact on
Indian Economy”. The data mentioned in this report were obtained during genuine
work done and collected by me. The data or information obtained from primary (first-
hand sources) and any other alternative sources are absolutely acknowledged. The
result and analysis embodied during this project has not been submitted to the other
JUHI SHUKLA
ROLL NO. 200401780017
ACKNOWLEDGEMENT
First and foremost am indebted to the Almighty. It provides Pine Tree State immense
faculty Dr. Balwant Singh from Shri Jai Narayan Mishra PG College (KKC),
Lucknow for all the timely help and support rendered. But for her constant
motivation, encouragement and adept guidance during the entire course of research,
my endeavor would not have culminated in fruition. The sincerity and dedication put
in by her for the sake of my Research Report is remarkable. I would like to thank her
for the opportunity I was given to conduct my Research and further my Research
Report under his guidance. I am grateful to Head of Department for sparing his
valuable time for me on different occasions. I really appreciate all the bank employees
who provided the requisite data for my research work. It was their cooperation and
input that made this research possible. I express my gratitude to all the library staff of
Shri Jai Narayan Mishra PG College (KKC), Lucknow. Close to my heart is the
support of my dear Colleagues, family and friends. They were always there for me
with their wise counsel and sympathetic ear. I could not have done any of this without
JUHI SHUKLA
ROLL NO. 200401780017
TABLE OF CONTENT
3 Declaration iii
4 Acknowledgment iv
5 Executive Summary v
6 Introduction
7 Literature Review
10 Research Methodology
13 Findings
15 Conclusion
16 Bibliography
CHAPTER - I
INTRODUCTION
1
Chapter – I
INTRODUCTION
INTRODUCTION
January 2020, and by the end of March 2020, the outbreak has infected several people
globally (WHO, 2020). The severity of the pandemic may be assessed based on the
figures of the past epidemics such as SARS, Spanish Flu, etc. Tourism and hospitality
businesses are profoundly affected by COVID-19 that has been declared as pandemic
on 12th March 2020 (WHO, 2020). Due to the COVID-19 pandemic, the travel and
(Statista, 2020). The pandemic has not only affected economically but as well as
throughout the nation, and with the implementation of certain measures and
campaigns like social distancing, community lockdowns, work from home, stay at
in the current system has led to the beginning of the recession and depression, seeking
a transformational change in society. According to Liu et al. (2019), the most dynamic
sector is the tourism industry that benefits many other sectors like lodging, catering,
recovery globally. It has been reported that tourism growth has outperformed the
world GDP growth record from the past consecutively from the year 2011–2017
2
tourists of about 78%, causing a loss in export revenue of US$ 1.2 trillion and
representing the largest decline in the tourism job cuts, which is about seven times the
impact of the 9/11 incident (UNWTO, 2020). Additionally, the drop in the tourists’
India is one of the developing nations known for its uniqueness in its tradition, culture
creating several employment opportunities and generating enormous taxes (Ahmed &
Krohn, 1992). The Indian tourism industry can be divided into three major segments,
such as (i) international inbound tourism; (ii) domestic tourism; and (iii) outbound
tourism. The Indian tourism industry has created about 87.5 million jobs, with 12.75%
(WTTC, 2018). Moreover, the sector recorded a 3.2% growth from 2018, with 10.8
million foreign tourists arriving in India with a foreign exchange earning of USD 29.9
billion in 2019. In this regard, India ranked 8th with respect to total direct travel and
contribution towards tourism of about USD 108 billion (FICCI, 2020). Also, there is a
66.4% decline in overseas tourists’ arrivals in India in March 2020 compared to last
year (TAN, 2020). It has been estimated that there will be about 40 million direct and
indirect job losses in India, with an annual loss in revenue of around USD 17 billion
generator for employment, income, tax collections and foreign exchange earnings.
The tourism industry became highly competitive; hence, accurate tourism demand
3
contrast, operational decisions are the number of parking areas, attendants, number of
shuttle buses, hours of service per day, and employees’ hiring. Accurate tourism
the future pattern which guides planning and policy formation. Forecasting plays a
during disruption to reduce the risk and uncertainty. Hence, tourism forecasting is one
Many authors proposed different models and methods, such as traditional time series
artificial intelligence models (Claveria & Torra, 2014; Tsaur & Kuo, 2011) and hybrid
homoscedastic data series. Hence, before applying the model, it is essential to identify
the pattern through various statistical tests. In contrast, artificial neural network
(ANN) predicts by mapping the input and output. It has the capability to learn, self-
organize and adapt the data pattern. ANN model does not require past statistical
information related to the data series. The major benefit of using ANN models is non-
parametric data-driven models that capture the functional relationships with the
empirical data. Unlike traditional forecasting models like ARIMA, the model can map
without any prior assumption. Therefore, many researchers applied the ANN model
for prediction and proved that it is a suitable model for prediction irrespective of the
4
data pattern (Cho, 2003; Claveria & Torra, 2014; Höpken et al., 2020; Law, 2000;
Palmer et al., 2006).
Due to COVID-19, tourism is such a highly affected sector and may remain affected
in the long term, i.e. approximately more than 1.5 years. Hence, in this scenario, it is
necessary to measure the losses due to pandemic so that policies can be redesigned to
manage tourism activities. There is a fall in foreign tourists’ arrival rate by 68% from
February to March 2020 and hence fall in foreign exchange earnings (FEE) by
accurate forecasting of the number of foreign tourists and FEE is crucial in managing
tourism demand, i.e. both inbound and outbound tourists; however, predicting foreign
tourists’ arrival in India and its impact on the revenue in terms of FEE are scarce.
Further, no analysis has been done to measure the impact of a pandemic like COVID-
19 on tourism and its leading effect on FEE. Therefore, this paper addresses the
i. What are the impacts of the black swan event like COVID-19 on Indian tourism
sector?
ii. What are the impact of COVID-19 on foreign tourists’ arrival and foreign
exchange earnings?
Specifically, the main objectives of the paper are three-fold which is as follow: (i)
predicting the number of foreign tourist arrivals, particularly in India using ANN
model, (ii) analysing the impact of COVID-19 on tourism in terms of loss and gain in
FEE, and (iii) suggesting the appropriate theoretical and managerial implications.
The rest of the paper is organized as follows. The next Section reviews the relevant
literature, including the impact of the epidemic outbreak on tourism, and forecasting
5
models for predicting the tourists demand followed by sections on the methodology
and data analysis, prediction on the number of foreign tourists arrival, impact of
COVID-19 on the tourism economy, implications of the study, limitations and future
The world tourism industry is facing the effect of the Covid-19 pandemic. Tourists’
travel risk and management perceptions are crucial matter in their decision to travel
risk and management perceptions can influence their psychological behavior for travel
to destinations [1, 2] Tourists can view their travel risk and management issues
differently due to the spread of the existing pandemic. Tourists will avoid visiting
destinations if they consider it risky [3]. Tourists’ travel risk and management are
are uncertain due to the impact of Covid-19. Therefore, it is difficult to recognize the
based on the tourists’ risk and management perceptions and incorporating their
outcomes. However, due to having a crucial concept of travel risk during the Covid-
19 pandemic, this study has paid attention to explore and evaluate the tourists travel
The Covid-19 pandemic has ruined all the previous narratives on development.
around the world to control the spread of the pandemic. The consequences of this
pandemic could change many aspects of human life and business including tourism
strain of coronavirus. Co stands for corona, Vi for a virus, and D for the disease. This
6
disease refers to as 2019 novel coronavirus or 2019-nCoV. The impact of the novel
Covid-19 pandemic is expected to have antagonistic results on the tourism sector, and
the economy worldwide [4]. The economic estimations are foreseeing diminished
most intensely affected by the Covid-19 pandemic [5]. The Covid-19 pandemic
started at Wuhan in China in December 2019 [6, 7] and other countries in February
2020. It has various effects and countries around the world are looking for a
calamitous for recovering the economy of every country, nonexistent the travel
industry, and social angles including long-term health issues in those affected by the
infection and losses the friends and family. The effect of Covid-19 has mental effects
[8] and it appears to be essential to identify them appropriately and address these
Societal wellbeing or safety measures through lockdowns can control the spreading of
infections [5]. However, when such safety measures are excessively strict, they can
development, and increase the unemployment rate. It is reported that the business
financial, sociocultural, global, political, and technological [4]. The changes in these
worldwide. The world is aware of the Covid-19 pandemic and its social outcomes
remain ambiguous [9]. Although China, the United States and other developed
countries have produced vaccines and started vaccination, most of the developing
countries are struggling for getting the vaccine for protection against the outbreak of
the Covid-19 epidemic. There is a lack of healthcare safety and security in many
7
countries regarding handling Covid-19 patients, lack of doctors, a lacuna of vaccine,
and testing facility. Covid-19 is a global phenomenon, and it may appear soon as an
Other factors are mostly controllable by social frameworks, and individuals [4].
The travel and tourism sector are particularly motivated by changes in external factors
and given the idea of political and financial systems. The travel industry involves
various sectors and contributes to these areas’ advancement and the global value of
nationality. The earlier studies [9, 10] have confined the connection between
pandemic and tourism regarding risk. Few studies [11] analyzed the tourism
restrictions on the spread of the Covid-19 pandemic and explained how destinations
decided to react to a pandemic. Travel and tourism are one of the largest industries all
over the world [12, 13], however, despite this industry, the hospitality and tourism
It is crucial to investigate how the tourism industry will recover from the effect of the
Covid-19 pandemic.
The rapid transmission and high mortality rate of the Covid-19 pandemic lead to the
encourages the continuation of social quarantine and adverse financial effects. The
clinicians and researchers have expressed their concerns about the negative effects of
the Covid-19 epidemic on the health of people and behaviors [15]. Recently a few
studies discussed Covid-19 from healthcare perspectives [5, 8]. Some studies focus on
8
the risk management of the Covid-19 pandemic [16, 17]. Some researchers [18] focus
on the travel and tourism crisis while others [10] proposed the necessary procedures
There is a study that [19] focused on the Covid-19 pandemic and its effect on Chinese
behavior and tourism destination. A few countries have made explicit strides in
suspending their visa on arrival strategy and initiating strict travel bans to control the
spread of the pandemic. Another research study [20] reported that the Covid-19
epidemic has carried economic collapse to Singapore, Bali, Barcelona, Rome, and
other counties that were once tourists’ attractions. The effects of this outbreak on the
travel and tourism industry in the world have been extremely debated by industry
community.
Most of the countries all over the world are decided to close their borders and
postpone their airline’s services due to the Covid-19 pandemic. United Nations World
Tourism Organization reported that there is a global crisis in the tourism industry and
Covid-19 is responsible for a decline of international tourist arrivals that estimate the
losses of US$300–450 billion [19]. This is surprisingly more terrible than the effect of
SARS in 2003 [21]. The Covid-19 pandemic has affected many countries and the
global tourism industry faces terrible situations in which business has been closed,
lives have been lost, and people are on high alert for social safety. The earlier studies
[8, 9, 22, 23] indicate that the academic community timely provides research for
everyone’s benefit over the healthcare, sociologies, and hard science. Concerning this
research, the existing study aims to investigate the social impact of the Covid-19
9
during this pandemic. This investigation likewise explains how global travel and
hospitality practices are probably going to change because of the pandemic. This
study depends on the synthesis of early literature and sources of published news and
Based on these, the study draws a conceptual model for empirical assessment. For the
post-Covid-19 and business recovery, these insights will assist tourism operators,
managers, marketers, and industry practitioners tailor their tourism products and
services.
10
The COVID-19 pandemic has been quite difficult for India and has significantly
affected the transport sector. Not only have new vehicle sales dropped, but so has
travel demand, as a result of stay-at-home orders and lockdowns. Before COVID and
expected vehicle sales to grow from around 26.2 million in 2018 to 27.2 million in
2019 and 28.2 million in 2020. From there we expected sales to reach over 40 million
Instead, new vehicle sales slowed to 21.5 million in 2019 and further to 18.6 million
will also be different from what we had envisioned, but we don’t know exactly how
these depressed sales will change in the future. Nonetheless, it’s clear that the 2020
dip in vehicle sales has the potential to leave a deep imprint on the energy use and
emissions trajectory of the road transport sector. In the previous blog in this series, I
urged researchers to aim higher in terms of thinking about the potential for reductions.
With that in mind, I’d like to explore what different post-COVID futures would mean
for emissions. (We’ll explore how much further the emissions curve can be bent over
Data on travel demand reduction in India during the pandemic is hard to come by. As
travel demand and energy consumption in the sector are directly correlated, though,
we were able to estimate reduction in travel demand from road transport based on the
11% in 2020 compared to 2019. This is only a rough estimate and the number could
likely be higher. Regardless, it depicts how much impact COVID-19 has had on the
transport sector.
11
In one future sales scenario, demand and sales could rebound quickly. The recovery
could start in 2021 and new sales could return to the 2018 level by 2024. (We aren’t
focused on the 2019 sales number here because sales had dampened due to the
India’s large, young population and fast-growing economy, both of which suggest the
Another possibility, though, is that new sales might remain depressed for almost a
decade and only return to 2018 levels by 2028. We call this a “progressive or low-
sales” scenario, and this could happen with greater use of public transport and if
vehicle use and ownership restraint measures are implemented. Such a scenario would
almost certainly require the government to follow a green recovery path and make
strategies available are detailed in Table 1, and in such a scenario we expect central,
state, and city governments to work aggressively and in tandem with each other to
12
development
Improving railway’s freight
Vehicle use and
capacity and competitiveness
ownership restraint
to promote mode shift from EVs
measures
road to rail freight Policies and
Better parking and
Stringent fuel efficiency investments for
traffic management
standards for all vehicle public transport
Pedestrian and
categories improvement and
cycling friendly
Stringent emission standards expansion
cities
for all vehicle categories* Measure to retire
EV-ready by-laws
Policies that support the high-polluting
Ultra/low emission
adoption of electric vehicles vehicles*
zones that allow
(EVs) and other zero-emission
only non-polluting
vehicle technologies
vehicles
* Not a decarbonization measure, but critical to lower road transport related air
pollution levels
Though we think it’s likely that a progressive sales scenario could be a possibility
demand clean air and climate action, it is not altogether improbable that sales may
in public services that support the most vulnerable, including in public transport and
13
It’s important that we find large differences between the two scenarios. As shown in
Figure 1, sales under the plausible or likely sales scenario are expected to cross the 30
million mark by 2028 and reach over 65 million by 2050. On the other hand, under
the progressive or low-sales scenario, new sales would cross the 30 million mark only
in 2032 and reach around 57 million by 2050. Under the pre-COVID and pre-2019
Figure 1. Vehicle sales under the pre-COVID BAU and different post-COVID
scenarios.
In terms of the energy and emissions impact, the plausible and progressive sales
trajectories also have very different impacts. As shown in Figure 2, the plausible or
likely sales scenario would have 30% lower CO2 emissions than the pre-COVID
baseline trajectory. Under the progressive or the low-sales scenario, the reduction in
CO2 emissions would be more substantial, around 42% in 2050 compared to the pre-
COVID baseline trajectory. The savings in oil and gas consumption would be in the
14
similar range, 30% and 42%, respectively, in 2050 under the post-COVID likely sales
Figure 2. CO2 emissions from the road transport sector under different pre- and post-
COVID scenarios.
The pandemic lowered emissions from many different sectors by forcing behavioral
changes that would have been hard to imagine before COVID-19. This has been a
time of great turmoil and difficulty, but there is a way to also view it as an opportunity
to re-envision our future. We could use this moment to push the boundaries with
respect to what we can achieve, and if we are to make real strides in climate change
mitigation, we must not let this opportunity slide from our hands.
15
CHAPTER - II
LITERATURE
REVIEW
16
Chapter – 2
LITERATURE REVIEW
LITERATURE REVIEW
This paper considers two streams of literature: (1) impact of epidemic outbreak on
tourism and (2) forecasting models used for predicting tourism demand.
Global tourism is affected by many types of disruptive events, such as terrorist attacks
like 9/11, epidemic outbreaks like SARS-CoV-2, MERS-CoV, Ebola, Swine flu, etc.
in the past (Wen et al., 2020). However, the recent epidemic outbreak (COVID-19)
originated from Wuhan, China has severely impacted almost every industry, including
Tourism worldwide (Yeh, 2020). The virus spread to all continents through air
contain the spread, many countries completely/partially close their boarder and
conferences etc. UNWTO (2020) estimated that international tourists would decline
by 1%–3% compared to 2019 rather than the forecasted 3%–4% growth. As a result,
global tourism has slowed down significantly. The number of international flights
dropping by more than half following the tourism industry temporarily laid off half of
their workforce (Gössling et al., 2020). The World Travel & Tourism Council predicts
(WTTC, 2020).
The travel industry, which includes airlines, hotels and restaurants, will shrink by
50% in 2020, which would mean a significant loss of jobs and revenue. According to
17
the International Air Transport Association (IATA), Airlines worldwide are expected
to lose a record of $84 billion in 2020, more than three times the loss made during the
Global Financial Crisis (The World Economic Forum, 2020). Most of the airlines are
undergrounded. Hotels are being closed due to fewer tourists and many five-star
hotels turning into quarantine facilities. Most restaurateurs see operating costs rising
sustaining during this crisis is a challenging task for the tourism industry.
Tourism forecasting has been an important topic of discussion and has evolved over
forecasting models to predict international tourism demand (Table 1). For example,
Witt and Martin (1987) used econometric models, such as Ordinary Least Square
(OLS) and Cochrane-Orcutt (CO), to predict international tourist demand. Song et al.
tourism demand for Denmark. The models are static co-integration regression; two
autoregressive integrated moving average (ARIMA) model for six different origin
they tested the forecasting accuracy of the models and ranked over the time horizon.
The traditional time series models such as VAR (Witt et al., 2004), BVAR (Wong et
(Athanasopoulos & Hyndman, 2008), Basic structural time series model (BSM) and
causal structural time series model (STSM) (Kulendran & Witt, 2003; Turner &
18
Witt, 2001), Autoregressive Moving Average with External Variables (ARMAX)
(Yang et al., 2015). Witt et al. (2004) used vector autoregressive model to forecast
Denmark. Wong et al. (2006) applied the Bayesian vector autoregressive (BVAR)
model to forecast the tourism demand for Hong Kong, compared with the VAR
model, and showed that the BVAR model outperforms the VAR model. Wong et al.
(2007) forecasted tourism demand for Hong Kong from ten different countries using
four different forecasting models: ARIMA, ADLM, ECM and VAR. They observed
that the performance of single and combined forecasting models varies according to
the origin-destination tourist flow. Goh and Law (2002) used Seasonal Autoregressive
Integrated Moving Average (MARIMA) considering intervention like the bird flu
epidemic (December 1997–January 1998) in Hong Kong, Asian economic crisis and
the reversion of Hong Kong to China sovereignty and SAR administration to predict
the inbound tourism demand for Hong Kong. They proved that the SARIMA and
MARIMA model's performance outperforms the other time series models through
comparative study.
Machine and deep learning methods are more adaptable and can generate high
accurate result (Law et al., 2019; Polyzos et al., 2020). Due to their flexibility and
versatile nature, neural networks are considered powerful methods that help classify
patterns and estimate continuous variables and forecasting. Hence, it can be applied to
make the ANN model advantageous over various traditional methods, such as AR,
MA and ARIMA time-series models etc. Several researchers have used ANN model
19
for forecasting the tourist demand, consumer behaviour and demand forecasting,
al., 2001; Sirakaya et al., 2005; Uysal & El Roubi, 1999). The major benefit of using
such a methodology is that ANN models are non-parametric data-driven models that
capture functional relationships with the empirical data. Cho (2003) investigates the
to predict the inbound demand of Hong Kong and found that ANN is the best method,
specifically for unclear data patterns. Palmer et al. (2006) described the step-by-step
approach to design neural network (NN) for tourism forecasting. They considered
data on tourism expenditure in the Balearic Islands, Spain, from each quarter of 1986
through the year 2000 and verified that ANN is a suitable model for long-term
forecasting, as data accuracy does not affect with expanding the forecasting horizon.
Claveria and Torra (2014) predicted inbound tourism demand for Catalonia, Spain
from different countries using neural network. They verified the forecasting
(2000) predicted the outbound tourism demand for Taiwan to Hong Kong using a
backpropagation neural network. The author found that the backpropagation neural
network's forecasting accuracy is high compared to the regression model, time series
(Holt’s, moving average and naive) models, and feed-forward neural network models.
Höpken et al. (2020) predicted tourist arrival using a web-search index with
autoregressive approach and compare two methods: ARIMA and ANN. They found
that Google trend data increase tourist prediction performance, and ANN outperforms
the ARIMA model. Yao and Cao (2020) empirically investigated neural network
20
proposed model achieves a better performance than the chosen benchmark models for
Some authors used a hybrid approach to forecast tourism demand (Chen et al., 2012;
applied an integrated approach of genetic algorithm and fuzzy rule called Modular
Further, they compared the forecasting accuracy with ARIMA, ANN, ANFIS, genetic
fuzzy system GFS and proof that the performance of MGFFS is better. Chen et al.
network (BPN) to predict the volume of international tourist arrival to Taiwan from
Japan, Hong Kong and Macao. Further, they showed that the proposed model EDM-
BPN outperforms neural network without EDM and ARIMA model. For a detailed
review of forecasting methods, the readers can refer to Song et al. (2019) and Li and
Jiao (2020).
Underpinning theory
This study uses the concept of pathogen-stress theory [24] to evaluate the travel risk
and management perception due to the Covid-19 uncertainty and determining human
behaviors in societal issues. Some authors have [25] explored the influence of
pathogen thereat in the context of Covid-19 epidemics. The personality traits are
risks related to the interaction with conspecifics [24, 26]. The travel risk and
infection risks are connected to the openness of human contact. The increased contact
21
they become less open to visitors, less curious, less exploratory and reduce their
chance of infection. This theory is not only emphasized cultural differences but also
Generalizing the concept of pathogen-stress theory, this study explores the effect of
Covid-19 epidemic and its impact on travel risk and management perceptions.
Covid-19 is a new pandemic that first erupted in December 2019 in China and spreads
rapidly across the world through human-to-human transmission. Most countries all
over the world are instituting short-term travel restrictions to stop the spread of
infection which increase the concern caused by the Covid-19 pandemic on the tourism
industry worldwide [5]. Researchers must think about the previous disaster of the
2003 SARS outbreak [27] and the 2004 tsunami in Sri Lanka [28] for lessons on how
to manage the crisis from the disaster [19]. Tourists prefer an inclusive tourism
package, safety and security when travelling to popular destinations. They want to
avoid risk and crowded tourism destinations, and they may decide not to visit
The covid-19 pandemic is already brought severe concerns to the world tourism
industry and niche market. United Nation [21] reports that the recent circumstance of
the tourism sector is very worse due to the pandemic. This crisis expanded in the
stability. The impact of Covid-19 epidemic is greatly affected tourists’ travel risk and
the tourists’ travel behavior towards tourism destinations. The discussion of existing
literature evidence that there is no empirical examination that focuses on the impact of
22
Covid-19 pandemic on tourists’ travel risk and management perception. Thus, we
1. H1. The fear of Covid-19 pandemic affects the tourists’ travel risk and
management perception.
concerning the risk to make travel decisions in destinations [1]. Travellers’ risk and
management refers to the practice of recognizing potential risks of the travel and
tourism industry due to the current pandemic in analyzing, improvement and taking
preventive steps to reduce the risk. Many countries of the world started to recover
from the crisis of tourism events [2]. Tourists’ travel arrangement should be organized
to minimize the risk and stress of tourists. For example, tourists should purchase
insurance when they booked trips to destinations. Researchers [29] stated that the
travel and tourism industry is vulnerable against risk including crises events,
epidemics, pandemics, and other risks that challenges tourists’ safety. The previous
studies indicated that risk restricts travel is negatively affect tourism demand [30–32].
Other authors [33] found that perceived risk negatively affects tourists’ destination
1. H2. Tourists’ travel risk and management perception have a significant impact
on risk management.
Travel risk indicates the cancellation of flights due to the tourists’ travel restrictions,
travel risk and management perceptions. The travel cancellation leads to tourists’
negative emotion, anxiety and disappointment [34]. In line with this, service delivery
23
lead to a negative impact on travel destinations. The previous studies indicated that
tourists’ travel risk and management perception may negatively influence tourists’
decision making [35, 36]. Professional service delivery and timely response could
reduce tourists’ travel risk and management perceptions. Studies [36] identified that
some restaurant refused to provide service delivery to Chinese people. This racial
discrimination may lead to tourists’ having an increase in travel risk and management
perceptions towards destinations. Research study [4] stated that public health crisis
can affect tourists’ dining behavior. Thus, tourist should avoid eating in restaurants
and order delivery to minimize social interaction and avoid unnecessary contact with
The travel behavior of people changes at the individual level due to the Covid-19
pandemic in the globe [37]. It is difficult to change the transportation pattern in the
public areas and crowded public transits in the country. Articles [4] reported that bike
thus, the availability of different transportation options within the country can help
tourists to decide to visit their desired tourism places. Another study [38] stated that
Research work [39] indicated that the use of public transport signifies a higher risk of
1. H4. Tourists’ travel risk and management perception are positively related to
travel pattern.
24
The distribution channel refers to the traditional travel agencies to online agents while
purchasing tour packages, booking hotels and buying ticket [4]. Distribution channels
are the intermediaries through which a product and services pass to the end customers.
Authors [40] stated that customer behavior has a significant link with purchase
Information technology can easily reduce an individual’s travel risk and management
without travelling to the office, involve with distance learning, order products and
services online, and performing banking transaction virtually. People use technology
feedback, and comparing travel destinations, which lead to reducing travel risk and
indicated that pathogen threats make people alert and avoid overpopulated
destination. This tendency will initiate a mind shift in people travel behavior and
reduce the tourists’ travel risk and management perception in the avoidance of
overpopulated destination [43]. It’s reported that social distancing can assist to
tourism locations are plagued by overcrowded travelers, thus, tourism operators can
identify how the best way to manage tourist flows to make sure safety, well-being and
25
This study proposes that:
1. H6. Tourists’ travel risk and management perception have a significant impact
The Covid-19 pandemic has made people conscious of hygiene and safety. People are
concerned about their safety and hygienic need in public transports, hotels and
recreational sites [47]. To reduce the symptom of people of Covid-19 epidemics, face
masks use can be helpful for the hygiene and safety of people [4, 48]. Covid-19
pandemic have greatly affected the travel decision of tourists and their health safety
and hygiene [4]. It implies that safety and hygiene can be a significant factor for the
travel risk and management perception of tourists. Because the risk mostly belongs to
safety and hygienic including health-related issues. The potential tourists are
infrastructure, and high-quality medical facilities during the Covid-19 pandemic [4].
26
CHAPTER - III
OBJECTIVES OF
THE STUDY
27
CHAPTER – 3
28
CHAPTER - IV
RESEARCH
METHODOLOGY
29
CHAPTER – 4
RESEARCH METHODOLOGY
RESEARCH METHODOLOGY
The present study has undertaken to examine the impact of inflation on Indian
Laspeyres formula is generally used. The study used secondary data from various
published reports from Economic survey of India -2019 & 2020, NITI Aayog reports,
Bank of India -Handbook of Statistics, World Bank and IMF reports and Experts
30
CHAPTER - V
LIMITATIONS OF
THE STUDY
31
CHAPTER – 5
This study has several limitations despite its strengths such as large sample size and a
healthcare, business and other purposes. This study surveyed with self-administrative
questionnaire report measures that entail potential bias assumes that participants
might be influenced by social desirability. Therefore, future study should aim to use
other measures such as opinions of focus groups, which could support more in-depth
subjective views on the effect of Covid-19 pandemic, thus, future study is suggested
to ask qualitative assessments using in-depth interviews. The data was collected
through the online platform, which much easier for the young generations compare to
the older generations, and leads to a large number of a younger group of participants.
A limited number of items were used to evaluate the constructs of the conceptual
model and thus future studies should cover the large measurement items. The
objective of this study mainly focuses on the impact of Covid-19 pandemic on tourist
travel risk and management perception to assist the tourism industry to provide coping
strategies in the face of the tourism crisis. Thus, future study should be conducted to
investigate the factors that influencing tourists travel risk attitudes and risk
management perceptions during and after the Covid-19 epidemic. This might be
helpful for tourism managers and practitioners to pay attention to the control of
32
Covid-19 crisis, and a systematic management strategy to promote the development of
33
CHAPTER - VI
DATA ANALYSIS
&
INTERPRETATION
34
CHAPTER – 6
In this study, we have used SmartPLS3.0 software for testing the hypothesis
relationship among the indicators. The partial least square (PLS) method is a more
appropriate statistical technique since it can prevent specification errors and improve
the reliability of the results, as well as provide better outcomes and minimize
structural errors [54]. This method is suitable for examining the hypothesis
relationships of the study [55]. The PLS method consists of 2 steps, for example,
measurement model and structural model [56], which has been analyzed in this study.
Structural equation modeling using the partial least square method is not related to
[57]. It is [58] suggested that multivariate data normality can be tested using the
estimate data normality. We run the web power and the result revealed that the data
set is not normal because [59] multivariate coefficient p-values were less than 0.05
[60, 61]. In social science study, common method variance is normal due to the data
collection procedures. We run [62] one-factor test [63] to evaluate the effect of
common method variance on the constructs of the study. The result of one-factor
Harman’s test revealed that common method variance is not a critical matter in this
study because the main factor explained 33.45% variance, indicating less than the
Data analysis
35
Demographic characteristics
The majority of the respondents consisted of male (66.7) whereas female was 33.3%.
In terms of the marital status of the respondents, 59.9% was married followed by a
single (36.8%) and divorced (3.2%). The majority of the respondents had a bachelor’s
degree 14.0, and a PhD (4.5%). The results indicated that around 87.5% of
respondents were not infected by the affected Covid-19 pandemic whereas 1.2% were
infected by Covid-19 and 11.3% of respondent do not know whether they were
(4.4%). The following are the percentage of age group: between 18–29 years old
(42.0%), between 30–39 years old (33.6%), between 50–59 years old (6.7%), and
above 60 years old (1.7%). The majority of the respondents were a private employee
following are the percentage for monthly income of the respondents: less than
monthly income. The majority of the respondents in this study were from Middle East
(37.2%), followed by Asia (29.3%), Africa (14.1%), Australia (9.3%), Europe (7.0%),
In this study, we examined two types of validity such as convergent validity and
assessed with two major coefficients such as composite reliability (CR) and average
36
variance extracted (AVE). To measure the convergent validity, the factor loading of
reported that the loading should be greater than 0.70 to measure convergent validity.
Researcher [56] postulated that the items of each factor loading lower than 0.40 is
required to consider for elimination. The findings revealed that the majority of the
indicator loadings on their corresponding latent variables are greater than 0.80 (Table
1), indicating a higher convergent validity of the model. The CR coefficient was used
to measure the construct reliability. The result showed that the value exceeded 0.80
for all latent variables, which indicates the acceptable construct reliability. The results
of AVE of all latent variables exceeds the threshold of 0.50 [56], which signifies that
alpha value exceeded the cut-off point 0.70 [54], which recognizing that internal
reliability attains the acceptable level. The rho-A value exceeded that threshold 0.70
and the variance inflation factor (VIF) sowed lower than 3.3, which indicating that
37
38
Discriminant validity is the extent to which each latent variable is
distinct from all other variables in the model [56]. Researchers [55]
argued that the square root of the AVE for each variable should be
higher than all of the relationships among the variable and other
for the variables along the diagonal and the correlations among the
higher than all other values in the same row and column, which
the discriminant validity of the model [65]. The results indicated that
39
Structural model analysis
40
With respect mediating effects, the findings revealed that travel risk
41
the Covid-19 pandemic across the globe, the majority of the countries
were set up short-term travel limits to control the mass panic. By
conducting a review of the previous study indicated that there is a
relationship between perceived risk for disease-related factors and
Covid-19 pandemic [13].
The existing study results identified that the effect of the Covid-19
pandemic has greatly affected risk management, service delivery,
travel pattern, distribution channel, avoidance of overpopulated
destinations, and hygiene and safety through the tourists’ travel risk
and management perceptions. The tourists believe that Covid-19
pandemic has created travel risk and management perception and
reduce their travel plant to destinations. Data analysis of this study
specifies that tourists’ travel risk and management perception is
greatly associated with risk management. In service research the
Covid-19 pandemic context, risk management has been marked as a
significant factor affecting an individual’s belief about controlling
threats of a pandemic. The previous study [4] supported that tourists’
behavior can lead to risk management for destination infrastructure
and medical facilities, destination image, and trip planning.
42
perception during the Covid-19 pandemic. some researchers have
reported that people can use technology for travel-related purposes
to reduce travel risk and risk management perception [9].
43
The foreign exchange earnings (FEE) from
tourism is one of the major revenue source
for the Government of India. The FEE is the
revenue generated by inbound foreign
tourists, and decrease in foreign tourists’
number leads to reduce FEE. The entire
world is affected by COVID-19, including
India. Following the border closure,
cancellation of international flights, and a
series of lockdowns, the tourist’s arrival rate
in India has been highly affected. To show
the impact of COVID-19 on FEE, a
comparative analysis has been done. Here,
it has assumed that the effect of COVID-19
will remain until next year. The FEE
depends on the arrival of the number of
tourists and exchange rate. To analyse the
impact, the monthly data related to number
of tourists, FEE from tourism and exchange
rate are collected from 31st January 1993 to
31st March 2020 from CMIE
(economicoutlook, 2020).
The scatter plot (Figure 6) describes the
high correlation between foreign tourists’
44
arrival and foreign exchange earnings, and
the calculated correlation coefficient is
0.9718. It signifies that both are highly
correlated. Similarly, Figure 7 depicts the
correlation between exchange rate earnings
and foreign exchange earnings, and the
calculated correlation coefficient is 0.8570.
This signifies that both are highly correlated.
Thus, the arrival of the number of foreign
tourists and the exchange rate are taken as
input to predict the FEE and to measure the
impact of COVID-19.
Figure 6. Correlation between the number of
tourists arrived and foreign exchange
earnings.
45
Display full size
46
Display full size
47
Display full size
48
A comparative study is carried out to
measure total FEE from tourism with and
without the COVID-19 situation. For this
purpose, monthly FEE values for the year
2020–2021 have been predicted considering
the number of tourists and exchange rate as
the input. Before applying forecasting model
for prediction, the past pattern of the
exchange rate and FEE has been analysed.
In methodology and data analysis section,
we already predicted the number of tourists.
Next, we analyse the pattern for the
exchange rate and FEE.
The time series plot (Figure 10) and the
ACF plot (Figure 11) represent that
exchange rate is non-linear and non-
stationary. Similarly, from Figures
12 and 13, it can be concluded that the FEE
is non-stationary. Further, for stationarity
check, the unit root tests such as ADF test,
PP test and KPSS are conducted for both
the data series at 5% significance level.
From the test, we found that exchange rate
49
and foreign exchange earnings follow non-
stationary patterns (Table 4).
Figure 10. Time series plot for exchange
rate (Rupees per US dollar).
50
Figure 12. Foreign exchange earnings (in
US dollar Million).
52
Display full size
53
Scenario 2 – In this scenario, the monthly
FEE is forecasted considering monthly
forecasted number of tourist and exchange
rate (Longforecast, 2020)
Scenario 3 – Due to COVID-19, there is a
decrease in tourists from February to March
2020, approx. 68% (Figure 9). Hence, there
is a continuous decrease in arrival of
number of tourists. For example, the
predicted number of tourists in April (from
methodology section) is reduced by 68% to
estimate the number of tourists in May 2020.
Similarly, it has been done for rest of the
months to predict the tourist arrival. Using
this estimated number of tourists and
forecasted exchange rates, the monthly FEE
is predicted.
Scenario 4 – In this scenario, forecasted
arrival of the number of tourist value is
reduced by 68%. For example, forecasted
number of tourists for August is
1078112.778 (from methodology section);
hence it reduced by 68% i.e. 344996.0891.
Likewise, it has been done for rest of the
54
months. Using this estimated number of
tourist and forecasted exchange rates, the
monthly FEE is predicted.
Using the optimal parameter settings
in Table 4, the monthly FEE is predicted
considering scenario 1, scenario 2 and
scenario 3 and described in Table 5. From
the table, it can be observed that lockdown
has a high impact on the FEE.
The actual arrival of tourist and exchange
rate data from 31st January 1993 to 31st
March 2020 has taken as input for ANN
model to predict the next 14 months (August
2020 to September 2021) FEE under the
normal situation, as represented in
scenario1 (Table 5). Scenario 2 of Table 5 listed the
monthly forecasted FEE earnings under
normal situation considering the tourist and
exchange rate's predicted arrival rate. Table
5 shows that the predicted total FEE for
55
is very close by considering actual or the
expected arrival rate of tourist and exchange
rate. Table 5, scenario 1 and scenario 2 confirm
that Indian tourism could have earned at
least USD 31325.52 million from August
2020 to September 2021 if there was no
COVID-19 situation. Scenario 3 describes
the monthly forecasted FEE considering
COVID-19 situation, i.e. continuously falling
in the arrival rate of tourists by 68% from the
previous month and hence predicted total
FEE is USD 1790.53 million. Scenario 4, the
monthly forecasted arrival rate of tourists
reduced by 68% and the exchange rate is
taken as input to forecast FEE. It has
assumed that if Indian tourism industry will
somewhat manage the tourist activities and
foreign tourists will come to India but with
less by 68% from the predicted value.
Scenario 4 describes that if tourism activities
are managed, and tourists come to India,
the FEE would be USD 13351.07 million.
Comparing all four scenarios, we conclude
that if the tourism activities are not managed
well, the FEE falls below USD 1790.53
56
million and may be lost entirely. If it can be
managed at some level, then the FEE value
will be at least USD 13351.07 million.
57
CHAPTER - VII
FINDINGS
58
CHAPTER – 7
FINDINGS
FINDINGS
The findings of this study indicated that Covid-19 has affected tourists’ travel risk and
destinations, hygiene and safety. Tourists believe that Covid-19 pandemic has created
tourists’ health anxiety and reduce their travel plans for destinations. These findings
concern due to Covid-19 pandemic, and to know who is more inclined to react
Tourists are worried about the spread of Covid-19 pandemic on their travel activities
and travel-related preferences in the post-pandemic period. With the significant effect
confidence after facing health risk crisis and travel risk and management perception
towards travel destinations. The travel movement has become more selective,
therefore independent travel and health tourism are crucial. Tourists can take fewer
trips but spend longer in their picked destinations. These patterns will reduce the
negative effects of the travel industry and lessen tourists’ travel risk and management
perceptions. Based on the tourists’ travel risk and management perceptions and travel
59
recuperation systems, travel attributes can move in the present due to the spread of
Covid-19 epidemic.
prefer quiet destinations for their tourism activities due to the Covid-19 pandemic, the
global travel and tourism industry could benefit by paying attention to these craving.
Due to these predicted changes in tourist behavior, the world tourism industry entails
close academic attention. The travel and tourism industry is a fundamental part of the
global economy, liable for a large number of occupations and billions of dollars in
profit. Therefore, travel and tourism industry practitioners and policymakers should
existing global health crisis has an unprecedented impact on the travel and tourism
Tourists’ travel risk and management perceptions and their impacts on the tourism
safety), need a top to bottom investigation to empower the tourism industry experts,
and policymakers to build up a more adjusted industry. Tourists’ travel risk and
development of new tourism markets that academics and tourism operators can
investigate together. The findings of the existing empirical study are likely to shape
marketing and management, both in the travel and tourism industry explicitly and in
60
more extensive fields in general. The spread of Covid-19 flare-up has carried critical
effects on society and industry. The travel and tourism policymakers and
academicians should consider this pandemic tragedy and how it will advise tourism
industry practices. The potential tourists concern about how they travel to
destinations; thus, tourism practitioners should consider the strategies that mitigate the
spread of a pandemic, public health crises, and ponder a plan that carries positive
changes to the travel industry following this pandemic. For example, tourists should
be needed to buy travel insurance when booking trips to guarantee coverage if there
international and domestic tourism needs to stress safety and health measures, and any
tourism activities that make tourists feel safer to travel destinations and reduce their
travel risk and management perception. The impact of Covid-19 pandemic should be
considered within a global community. The spread of Covid-19 epidemic will have
across the world. While society can recuperate effectively from financial interruption,
including in global travel and tourism activities, following Covid-19 pandemic, the
sociological and mental effects will be more stable. People should explore the current
61
CHAPTER - VIII
SUGGESTIONS
AND
RECOMMENDATIONS
62
CHAPTER-8
Further increases in the policy rate will be necessary to tackle high inflation and
inflation expectations.
increases in short-term interest rates, actions on the fiscal front, and further easing of
3. Further fiscal consolidation is needed. Tax and subsidy reforms will be required to
agriculture and power sectors and in the pricing and allocation of natural resources
63
CHAPTER - IX
CONCLUSION
64
CHAPTER-9
CONCLUSION
CONCLUSION
The tourism sector has dramatically affected by the widespread of COVID-19 and
may remain for a longer time. The arrival of foreign tourists to India from different
parts of the world has reduced by 68% in March 2020 compared to the previous
month. It has a great impact on revenue generated from tourism in the form of FEE. A
Hence, this study has predicted the number of foreign tourists using the ANN model
with respect to COVID-19 outbreak. Also, the FEE has been predicted using the
number of tourists and exchange rates. Further, to analyse the impact of COVID-19,
four different scenarios are generated, and impact has been measured through
predicting FEE.
Our findings suggest that if the tourism sector and policies are not restructured, then
the FEE will fall below USD 1790.53 million and maybe entirely lost. If it is managed
at some level though reforming policies, then the FEE value will be at least USD
13351.07 million.
understanding of the mutual interplay between the COVID-19 pandemic and the
contribution is made by predicting foreign tourist arrivals and FEE with the number of
foreign tourists and exchange rates (monthly data) as an input to the ANN model.
Finally, a decision has been proposed for the various stakeholders of the tourism
65
industry to help recover the sector from the current scenario, which is quite novel.
Consequently, the findings presented in this paper will help the stakeholders and the
value. As per the study, FEE is reduced because of foreign tourists’ fewer arrivals in
this pandemic outbreak. Therefore, instead of investing more in adding new resources,
policymakers and stakeholders can think about making the existing resource more
66
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