Deepak Barua - (CAPSTONE PROJECT REPORT)
Deepak Barua - (CAPSTONE PROJECT REPORT)
CAPSTONE PROJECT
(MBLS6014)
MAHINDRA LOGISTICS LTD.
BY
DEEPAK BARUA
MAHINDRA (MENTOR)
Certificate of Approval
The following summer internship project report is hereby approved
as a certified study in management carried out and presented in a
manner satisfactory to warrant its acceptance as a perquisite for
the award of Master’s of business management (LOGISTICS)
for which it has been submitted. It is understood that by this
approval the undersigned do not necessarily endorse or approve
any statement made, opinion expressed or conclusion drawn
therein but approve the dissertation project report only for the
purpose it is submitted to the dissertation project report
examination committee for evaluation of dissertation project
report.
NAME SIGNATURE
1. Faculty Mentor Prof. Ashok sharma -------------------
20SLAM2010011 MBA
(LOGISTICS)
1. INTRODUCTION OF COMPANY 09
2. HISTORY OF COMPANY 10
14. Conclusion 30
15. Referance 31
Annuxe
DEDICATION
I also dedicate this project to my many friends who have supported me throughout
the process. I will always appreciate all they have done.
EXECUTIVE SUMMARY
In the past two decades, the Indian Logistics industry in terms of domestic logistics,
have a witnessed a complete transformation in terms of quality, market and product
development as well as the expansion, In this scenario export house plays the
major role in the growth and conduct of exports. Looking from this perspective
Mahindra logistics is a very good and important organization in its work.
Internship at Mahindra logistics ltd. has been a great exposure for the practical
application of my learning. I gained knowledge about actual work culture of the
company and how to deal with the people at workplace.
I do my internship in warehousing, transportation and packaging Department.
.OBJECTIVE
Industry : Automotive
Products : Automobiles
Employees : 2,50,000+
Website : Mahindra.com
1 INTRODUCTIONS
Mahindra & Mahindra Limited (BSE: 500520) is the flagship company of the
Mahindra Group, a multinational conglomerate based in Mumbai, India. The company was
set up in 1945 in Ludhiana as Mahindra & Mohammed by brothers K.C. Mahindra and J.C.
Mahindra and Malik Ghulam Mohammed. After India gained independence and Pakistan was
formed, Mohammed emigrated to Pakistan where he became the nation's first finance
minister. The company changed its name to Mahindra & Mahindra in 1948.
Mahindra & Mahindra Limited (M&M) is the flagship company of US $ 2.59 billion
Mahindra Group (F04 - US$ 1.96 billion, which has a significant presence in key sectors of
the Indian economy. A consistently high performer, M&M is one of the most respected
companies in the country.
Set up in 1945 to make general-purpose utility vehicles for the Indian market, M&M
soon branched out into manufacturing agricultural tractors and light commercial vehicles
(LCVs). The company later expanded its operations from automobiles and tractors to secure a
significant presence in many more important sectors.
M&M has two main operating divisions - Automotive Division manufactures utility
vehicles, light commercial vehicles and three wheelers. Tractor (Farm Equipment) Division
makes agricultural tractors and implements that are used in conjunction with tractors, and has
also ventured into manufacturing of industrial engines. Tractor Division has won the coveted
Deming Application Prize 2003, making it the only tractor manufacturing company in the
world to secure this prize. The Company has recently entered into a JV with Renaultof France
for the manufacture of a mid-sized sedan, the Logan, and with International Truck & Engine
Corporation, USA, for manufacture of trucks and buses in India.
History
CEO OF MAHINDRA & MAHINDRA
Out of the total, Rs 300 crore were from the people transport services provided to
many BPOs, ITes and other corporate, he said, adding the rest Rs 700 crore were from the
supply chain management vertical. Sarkari said the company has made investments of over
Rs 10 crore in technology and "with a growing focus on transportation, warehousing and
international logistics, we are set to become truly globally competitive".
Mahindra Logistics is a leading established player in the Indian logistics industry with
over 200 major corporate clients. "We hold a strong presence in the automotive sector and are
currently managing more than 35 automotive plants. Having a warehousing capacity of more
than three million square feet, seconded by aggressive plans for expansion to meet growing
customer needs, Mahindra Logistics will soon have a dominant presence in the warehousing
segment", said the official.
"Our focus on select industry verticals ensures that we successfully partner with our
customers and deliver value to them by offering customized integrated logistics solutions.
Our comprehensive and timely service support allows them to focus on their core business
areas", said another official of the firm.
SAP SUPPLY CHAIN MANAGEMENT
• Order fulfillment
• Procurement
• Transportation
• Warehousing
• Real-world awareness
• Manufacturing
A. Practice Overview
With in-depth experience that covers the entire LSP business cycle, Mahindra
Satyam’s Logistics practice offers end-to-end solutions for LSPs. Our services span across
enterprise solutions, supply chain management, customer relationship management, business
intelligence, business process quality, engineering & product life cycle management, and
infrastructure services. We have partnered with leading LSPs with operations in integrated
services, lead logistics, 3PL, freight forwarding, trucking, LTL operations and railroads. We
have been involved in implementing core industry solutions including transaction
management applications, customer solutions, customer on-boarding, self-service
applications, portal, mobility and analytics solutions to help customers drive operational
efficiency, deploy processes and integrated services for increasing the speed-to-market and
integrated visibility.
The practice also has a strong relationship with its alliance partners and proven
expertise in best-of-the-breed applications in the transportation and warehousing space.
Mahindra Satyam is the development partner for LSP process-integration packs for quote-to-
cash process across Oracle applications. While we leverage alliances with best-of-the-breed
product vendors, we are also poised to provide customized IT solutions to the transportation
and logistics industry.
B. Service Offerings
Mahindra Satyam is one of the first Indian companies to have an exclusive Logistics
Practice. As a result, it has gained vast experience in logistics technology
development and in leveraging technology for managed services in the Logistics
sector. The service offerings cover areas such as Transport Management System
(TMS), Warehouse Management system (WMS), back office, service parts logistics,
visibility solutions, fleet & asset management,
in
Oracle Transportation Management (OTM)
A solution that enhances planning and optimization
Mahindra Satyam: Partner for OTM development since 2003 Mahindra Satyam’s
association with OTM dates back to 2003 when the solution was known as G-Log. Mahindra
Satyam since then has worked with G-Log as a strategic partner in product development,
custom enhancements, functional testing and regression testing. Our involvement in the
development gives an added advantage when we advise and implement solutions for
customers.
C. Customer Speak/Credentials
joint know-how, proven business processes has resulted in a "next generation" supply
chain management solution that will provide unparalleled cost effective business
capabilities and benefits to our customers across multiple industries and marketplace‖
Executive Chairman, A leading Asian 3PL.
Customised warehousing solutions for efficient inventory
management
Our warehousing services primarily include inventory control, storage management and
value-added services.
We manage over 17 million square feet of warehousing space at multiple locations across the
country. These include a mix of built-to-suit, dedicated, and multi-user warehouses. We have
deployed customised Material Handling Equipment (MHE) as well as extensive automation
and are proficient in handling the existing warehouses for clients to optimise their
functioning.
Our strategically located stockyards across the country consist of large format multi-brand
ones in key locations, ensuring flexibility and scalability. We use best in class latest
proprietary tools & technologies for improving productivity and increasing efficiency.
WMS
Bundling/unbundling
Light/sub-assembly
Packaging, re-packaging, re-boxing
Labelling
Sorting
Reverse logistics and returns management
Audit Support
DISHA
PIC
K TO LIGHT SYSTEM
MLL’s technological edge at every stage of operation
Wareho
1.8 About Supply Chain Management at Mahindra
With a turnover in excess of a 1,000 crores last year, we are one of the largest
integrated 3PL service providers in India today. Our supply chain activities span industries
and verticals:
1.9 SUPPLY CHAIN MANAGEMENT OF MAHINDRA & MAHINDRA:
Our focus has always been on providing end to end solutions. Our capabilities are a reflection
of this focus.
Our capabilities span various logistics activities:
We provide end to end, integrated, technology enabled people transport solutions. We tailor
our solutions to meet particular needs; different hybrids of the process defined hereunder are
employed:
1.11 Mahindra Logistics to Go Global, Looks For Partner in China Posted
by Jayashankar
Mahindra Logistics, the transportation and logistics arm of the Mahindra & Mahindra
group says that it is scouting for a partner in China as it looks to expand its new foray into the
international markets. The company, which clocked a turnover of Rs 1,000 crore last fiscal, is
eyeing a growth of 25 percent this year, a PTI report said.
Pirojshaw Sarkari, the CEO of Mahindra Logistics told the agency: "We are looking
at all the international markets for freight forwarding by both sea and air. The top two priority
markets are the US and China". Considering the traffic between India and China, he said the
company is 'looking for a partner in China to expand the freight business'. "As for the US
market we are currently developing lane," he said, adding, the choosing a partner would come
later.
It may be recalled that six months back, Mahindra Logistics had started its
international vertical in sync with the global expansion of the M&M group and got into
freight forwarding. On the domestic front, Sarkari said the company expects consolidation by
many corporates in their logistics chain once GST is introduced in India and Mahindra
Logistics would look to tap the opportunity by strengthening its warehousing facility.
1.12 Supply Chain Solutions
Mahindra Logistics offers end-to-end supply chain solutions in key industry verticals
of automotive, retail, telecom, pharma and express. After having developed expertise and
proficiency in the automotive supply chain we have successfully diversified into other
industries like organized retail, infrastructure logistics for telecom, specialized logistics
requirements of Pharma and express industries.
Mahindra Satyam’s Life Sciences Practice developed the ePedigree framework to avert the
probable losses due to drug counterfeiting and create drug pedigree. This service offering
addresses the mandatory FDA and PDMA compliance requirements as well as enable
track and trace of Life Sciences products across supply chain.
• Recalls
Recall Management is the process of planning, implementing, and controlling the efficient,
cost-effective flow of raw materials, in-process inventory, finished goods and related
information from the point of consumption to the point of origin for the purpose of
recapturing value or proper disposal. From the business perspective, Recall Management
has been built on top of Pedigree framework for effective recalls. The objective of this
service offering is to plug recalls management into forward logistics and hence optimize
recall success for compliance.
Cold Chain Management is a service offering from Mahindra Satyam’s Life Sciences
Practice. It helps customers control the temperature during transportation of
pharmaceutical products, biological, and active ingredients. The offering:
o Minimizes costs
o Increases efficiency
Mahindra Satyam has acquired S&V Management Consultants who are competent in
defining and executing the supply chain strategy and align the performance targets to the
supply chain strategy.
1.15 BPO Services
Strategic Procurement:-
Strategic procurement from Mahindra Satyam’s Life Sciences Practice helps
customers save significant costs through advanced planning, scheduling, and group
buying initiatives.
Supplier Collaboration
Supplier Collaboration is becoming an important parameter in today’s rapidly
changing environment to ensure smooth supply chain process. Mahindra Satyam has
identified this opportunity and leveraged the Internet as a platform to provide buyer
and supplier with a web-based collaborative tool which helps the Life Sciences
customers with immediate real time access to supply side transactions and other
relevant information.
Contract Management
This service offering on Contract Management helps the Life Sciences customers
systematically and efficiently manages contract creation, execution, and analysis to
maximize financial and operational performance and minimizing risk.
Packaging Artwork and Design
Mahindra Satyam delivers high-end BPO offering in Global Pack Management,
tracking from artwork design to final printing. Supporting GPM work flow, business
process and the entire lifecycle are handled by offshore team except final label
printing. Customer benefits include substantial cost savings, complying with
regulatory norms and providing multilingual support.
Mahindra First Choice Services Limited (MFCSL) is a 100% subsidiary of Mahindra and
Mahindra. MFCSL is a chain of Multi brand car workshops with presence in key cities. Our
vision is to create a unique world class car service experience by offering the best care for
your car, value for your money and time.The network of MFCSL workshops is undergoing a
major expansion through both company owned and franchisee operated models.
1.16 Logistics and supply chain strategy.
Mahindra Satyam has been investing in building service offerings focused on the LSP
vertical in the areas of service and geography expansion, LSP platforms, operational
efficiency and customer experience lifecycle management. While technology is being seen as
one of the key drivers for business growth at LSPs, Mahindra Satyam zeroes in on reducing
time-to-market for the LSPs growth-oriented technology initiatives. A lot of LSP growth
expectations come from service and geography expansion. LSPs often have used M&A as a
means of expanding into new geographies or acquiring new services. Mahindra Satyam
brings in speed-to-market on LSP initiatives on expanding into new supply chain and
logistics services as well as integrating existing services or customizing them for specific
industries. Another focus area is platform solutions, which is relevant for integrated services
across geographies and for all customers. Platform solutions enable speed to market for
newer geographies. For example, an LSP that intends to provide contract logistics solutions at
emerging economies like Brazil or Russia needs the IT application that takes care of local
regulations as well. While in some cases, the solution could be a COTS application, in some
others it may need re-engineering of the legacy applications. Mahindra Satyam has
experience with both the models since it has had the opportunity to work with several LSPs
on developing and enhancing their transaction applications. Mahindra Satyam not only is the
leader in Oracle Transportation Management implementations for LSPs, but also has deep
experience with building groundup, re-engineering and customizing transaction management
application.
Operational efficiency remains one of the key means of differentiation for leading
LSPs. The objective is to reduce the lead time and associated cost by eliminating waste.
Mahindra Satyam has teams with experience in Theory of Constraints, Six-sigma and Lean
techniques and how analytics can be leveraged for the same. Similarly customer solutions are
a key focus area for the Mahindra Satyam Logistics practice. The customer experience begins
with customer solutions or RFP stage and goes through on-boarding to ongoing relationship
management and addition of value-added solutions. Mahindra Satyam assists in solutions that
accelerate customer acquisition, on-board customer quickly and at lower costs, mine existing
accounts better and create more customer value-adds.
SWOT ANALYSIS OF MAHINDRA LOGISTICS
STRENGTH
WEAKNESSES
OPPORTUNITIES
THREATS
Our purpose
Accelerating Commerce, Empowering Communities to Rise
Logistics is an invisible thread that binds every element of a business. And we aim at
bringing different stakeholders together to form a seamless flow of activity and thus make life
easy. With every parcel we move, and in each trip we make, each of us strives to make a
difference.
We accelerate the wheel of economy. And we transform the lives we touch. Be it our
business partners, drivers, their families or communities at large, we spread smiles with every
mile. This in turn brings prosperity for everyone.
Our Vision
RISE TO BE A
₹10000 crores
LOGISTICS SERVICE
PROVIDER BY FY 2026
Delivering exceptional
customer experience
through differentiated,
technology-enabled
solutions. Be among the 10
Our purpose principles most-admired global
logistics companies by the
Logistics is an invisible thread that binds everyone. This year 2030.
thread helps us in transforming lives across geographies. We
enhance our reach through our valued partners and together
we work towards enriching and empowering lives. In every
parcel we move and in every trip we make, each of us strives
to make a difference.
JUST ONE THING IS MORE IMPORTANT THAN THE WORK WE DO. THE WORLD WE
WORK IN.
Our world is precious, and we take utmost care of it. We consider it our responsibility to
preserve this environment. Not only within us, but in our entire ecosystem.
WWW.MAHINDRALOGISTICS.COM
WWW.WIKIPEDIA.COM
www.wikipidya.com
www.logisticsupplychain.com
www.supplychain.com
www.mahinda.com
Savings to Industry Certificate
This is to certify that Mr./Ms. Deepak Barua students of MBA (Logistic and Supply Chain
Management) from School of Business Galgotias University, Greater Noida has completed Internship
successfully from 01/07/2021 to 30/07/2021. During this period, he/she has shown good interest in
the assignment/works given to them and worked hard.
Students have worked during internship period on following project/industrial problem under the
guidance of Mr. Amit Gupta, (Manager).
During their tenure of internship, they were hard working and focused on activities assigned to
them. Project work submitted by them has the potential to save cost up to Rs. Nil year. Also, they
were entitled for stipend of Rs. Nil per month along with canteen, transportation & accommodation
facilities.
Regards,
Cost of Industrial Solution Certificate
This is to certify that Mr./Ms. Deepak Barua students of MBA (Logistic and Supply Chain
Management) from School of Business Galgotias University, Greater Noida has completed Internship
successfully from 01/07/2021 to 30/07/2021. During this period, he/she has shown good interest in
the assignment/works given to them and worked hard.
Students have worked during internship period on following project/industrial problem under the
guidance of Mr. Amit Gupta, (Manager).
Industry has spent Rs. .Nil amount on their ideas/industries problem, which they have successfully
implemented.
Regards,