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Deepak Barua - (CAPSTONE PROJECT REPORT)

Mahindra Logistics is expanding its warehousing capacity in India. It plans to set up three mega warehouses of 500,000 sq ft each and eight smaller warehouses ranging from 150,000 to 200,000 sq ft. These will be located in North, South, and West India. Last fiscal year, Mahindra Logistics crossed Rs. 1,000 crore in revenue and aims for 25% growth this year. It has over 200 major corporate clients and manages over 35 automotive plants. With current warehousing capacity of over 3 million sq ft and expansion plans, Mahindra Logistics will have a dominant presence in the warehousing segment.

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Deep Choudhary
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100% found this document useful (1 vote)
4K views33 pages

Deepak Barua - (CAPSTONE PROJECT REPORT)

Mahindra Logistics is expanding its warehousing capacity in India. It plans to set up three mega warehouses of 500,000 sq ft each and eight smaller warehouses ranging from 150,000 to 200,000 sq ft. These will be located in North, South, and West India. Last fiscal year, Mahindra Logistics crossed Rs. 1,000 crore in revenue and aims for 25% growth this year. It has over 200 major corporate clients and manages over 35 automotive plants. With current warehousing capacity of over 3 million sq ft and expansion plans, Mahindra Logistics will have a dominant presence in the warehousing segment.

Uploaded by

Deep Choudhary
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 33

MASTER’S OF BUSINESS ADMINISTRATION

CAPSTONE PROJECT
(MBLS6014)
MAHINDRA LOGISTICS LTD.

BY

DEEPAK BARUA

UNDER THE GUIDANCE OF

Mr. AMIT GUPTA PROF. ASHOK SHARMA

(Manager) GALGOTIAS UNIVERSITY

MAHINDRA (MENTOR)
Certificate of Approval
The following summer internship project report is hereby approved
as a certified study in management carried out and presented in a
manner satisfactory to warrant its acceptance as a perquisite for
the award of Master’s of business management (LOGISTICS)
for which it has been submitted. It is understood that by this
approval the undersigned do not necessarily endorse or approve
any statement made, opinion expressed or conclusion drawn
therein but approve the dissertation project report only for the
purpose it is submitted to the dissertation project report
examination committee for evaluation of dissertation project
report.

NAME SIGNATURE
1. Faculty Mentor Prof. Ashok sharma -------------------

2. Industry Mentor Mr. Amit gupta -------------------


STUDENT DECLARATION

I DEEPAK BARUA, hereby declare that the presented report of


internship is uniquely prepared by me after the completion of 30
days work at MAHINDRA LOGISTICS LTD. , NEW DELHI.

I also confirm that, the report is only prepared for my academic


requirement not for any other purpose. It might not be used with
the interest of opposite party of the co-operation.

20SLAM2010011 MBA
(LOGISTICS)

School of Business Administration


GALGOTIAS UNIVERITY, Uttar Pradesh
ACKNOWLEDGEMENT
I wish to express my sincere gratitude to Mr. AMIT GUPTA
(manager) MAHINDRA, for providing me an opportunity to
do my internship and project work in MAHINDRA LOGISTICS
LIMITED.
I sincerely thank Mr. Ashok Sharma for his guidance and
encouragement in carrying out this project work. I also wish
to express my gratitude to the officials and other staff
members of MAHINDRA LOGISTICS who rendered their help
during the period of my project work.
I also thank the faculties (MBA department) of GALGOTIAS
UNIVERSITY for providing me the opportunity to embark on
project.
TABLE OF CONTENT

S.NO. TOPIC PAGE NO.

1. INTRODUCTION OF COMPANY 09

2. HISTORY OF COMPANY 10

3. SAP SUPPLY CHAIN MANAGEMENT 12

4. PLANNING, EXECUTION, AND COLLABORATION ACROSS THE RESPONSIVE SUPPLY 13


NETWORK
5. Logistics Service Provider (LSP) 14

6. Practice Overview | Service Offerings | OTM | Customer Speak/Credentials 16

7. Customised warehousing solutions for efficient inventory management 20

8. SUPPLY CHAIN MANAGEMENT OF MAHINDRA & MAHINDRA 21

9. About Mahindra People Transport Solutions 22

10. Manufacturing & Supply Chain Management 24

11. Logistics and supply chain strategy 25

12. SWOT ANALYSIS 28

13. Vision , purpose and principles of the company 29

14. Conclusion 30

15. Referance 31

16. INDEX LOG BOOK 38

Annuxe
DEDICATION

I dedicate my dissertation work to my family and many friends. A special feeling


of gratitude to whose words of encouragement and push for tenacity ring in my
ears.

I also dedicate this project to my many friends who have supported me throughout
the process. I will always appreciate all they have done.

EXECUTIVE SUMMARY

In the past two decades, the Indian Logistics industry in terms of domestic logistics,
have a witnessed a complete transformation in terms of quality, market and product
development as well as the expansion, In this scenario export house plays the
major role in the growth and conduct of exports. Looking from this perspective
Mahindra logistics is a very good and important organization in its work.
Internship at Mahindra logistics ltd. has been a great exposure for the practical
application of my learning. I gained knowledge about actual work culture of the
company and how to deal with the people at workplace.
I do my internship in warehousing, transportation and packaging Department.
.OBJECTIVE

Objective of the study is to learn about the functioning of working of various


departments particularly transportation earning knowledge about different
departments of the company, their function and information flow during work.

DATA COLLECTION METHOD

I collected this by following method-

 Personal interview from various departments.


 Close observation during work.
 Internal data from various departments.
 And secondary data was collected from the websites of Mahindra Logistics
Limited.
Mahindra & Mahindra Limited

Type : Public (BSE: 500520)

Industry : Automotive

Founded : 1945 (J.C MAHINDRA)

Headquarters : Mumbai, Maharashtra, India

Products : Automobiles

Revenue : 74,277.78 crore (US$9.9 billion) (2021).

Net income : 3,347.41 crore (US$440 million)

Employees : 2,50,000+

Parent : Mahindra Group

Website : Mahindra.com
1 INTRODUCTIONS

Mahindra & Mahindra Limited (BSE: 500520) is the flagship company of the
Mahindra Group, a multinational conglomerate based in Mumbai, India. The company was
set up in 1945 in Ludhiana as Mahindra & Mohammed by brothers K.C. Mahindra and J.C.
Mahindra and Malik Ghulam Mohammed. After India gained independence and Pakistan was
formed, Mohammed emigrated to Pakistan where he became the nation's first finance
minister. The company changed its name to Mahindra & Mahindra in 1948.

Mahindra & Mahindra Limited (M&M) is the flagship company of US $ 2.59 billion
Mahindra Group (F04 - US$ 1.96 billion, which has a significant presence in key sectors of
the Indian economy. A consistently high performer, M&M is one of the most respected
companies in the country.

Set up in 1945 to make general-purpose utility vehicles for the Indian market, M&M
soon branched out into manufacturing agricultural tractors and light commercial vehicles
(LCVs). The company later expanded its operations from automobiles and tractors to secure a
significant presence in many more important sectors.

M&M has two main operating divisions - Automotive Division manufactures utility
vehicles, light commercial vehicles and three wheelers. Tractor (Farm Equipment) Division
makes agricultural tractors and implements that are used in conjunction with tractors, and has
also ventured into manufacturing of industrial engines. Tractor Division has won the coveted
Deming Application Prize 2003, making it the only tractor manufacturing company in the
world to secure this prize. The Company has recently entered into a JV with Renaultof France
for the manufacture of a mid-sized sedan, the Logan, and with International Truck & Engine
Corporation, USA, for manufacture of trucks and buses in India.
History
CEO OF MAHINDRA & MAHINDRA

"We will be setting up three mega warehouses of


5,00,000 sq ft and another eight smaller ones of around
1,50,000-2,00,000sq ft," he said. The three mega warehouses
will come up in North, South and West India. These will be leased out from developers who
will build them according to the company's requirements, he added. On the revenue side,
Sarkari said: "Last fiscal we crossed the Rs 1,000 crore marks and this year we are looking at
a growth of 25 percent."

Out of the total, Rs 300 crore were from the people transport services provided to
many BPOs, ITes and other corporate, he said, adding the rest Rs 700 crore were from the
supply chain management vertical. Sarkari said the company has made investments of over
Rs 10 crore in technology and "with a growing focus on transportation, warehousing and
international logistics, we are set to become truly globally competitive".

Mahindra Logistics - a Mahindra group company is focused on offering end-to-end


Supply Chain Solutions and people logistics Solutions. Mahindra Logistics supply chain
solutions focus on key industry verticals including automotive, retail, telecom,
pharmaceutical and express logistics. Mahindra Logistics is a market leader in People
Logistics segment with dominance in the ITes and BPO industry.

Mahindra Logistics is a leading established player in the Indian logistics industry with
over 200 major corporate clients. "We hold a strong presence in the automotive sector and are
currently managing more than 35 automotive plants. Having a warehousing capacity of more
than three million square feet, seconded by aggressive plans for expansion to meet growing
customer needs, Mahindra Logistics will soon have a dominant presence in the warehousing
segment", said the official.

"Our focus on select industry verticals ensures that we successfully partner with our
customers and deliver value to them by offering customized integrated logistics solutions.
Our comprehensive and timely service support allows them to focus on their core business
areas", said another official of the firm.
SAP SUPPLY CHAIN MANAGEMENT

PLANNING, EXECUTION, AND COLLABORATION ACROSS THE


RESPONSIVE SUPPLY NETWORK
To meet the challenges of rapidly changing market dynamics, your company needs
to synchronize all logistics, transportation, and fulfillment operations in a 24/7, always-
on, environment.
SAP SCM enables you to carry out supply chain planning and generate high
efficiency at lowest possible cost. You can respond to demand through a responsive
supply network in which distribution, transportation, and logistics are integrated into real-
time planning processes. Features include:

• Order fulfillment
• Procurement
• Transportation
• Warehousing
• Real-world awareness
• Manufacturing

Key Execution Benefits of SAP Supply Chain Management With SAP


SCM, you benefit from:
•Improved order, production, and execution tracking with RFID-enabled processes
•Seamless integration and global visibility of different transportation process steps, and
higher transparency
•Improved warehouse efficiency and extend real-time visibility and control of warehouse
operations
•Reduced costs of goods sold throughout your company

Read additional details about order-fulfillment, procurement, transportation, and


warehousing activities.
Gets a complete view of supply chain planning capabilities with SAP SCM solution maps.
To meet pressure to reduce costs while increasing innovation challenges, you may do
business in regions and countries where costs are lower, develop and maintain relationships
with global suppliers, or outsource nonstrategic activities to suppliers. To do so, you must
foster collaborative relationships with suppliers, outsource manufacturers, and customers.

SAP Supply Network Collaboration, included in SAP SCM, helps you


connect to and collaborate with:
• Suppliers – Give them easy and seamless access to supply chain information to
facilitate your ability to synchronize supply with demand.
• Customers – Provide broad capabilities for replenishment, including min/max-based
vendor managed inventory (VMI) and for exclusion of promotions and transport load
building.
• Contract manufacturers – Provide easy, seamless access to supply chain
information by extending visibility and collaborative processes to their manufacturing
processes.

Key Collaboration Benefits of SAP Supply Chain ManagementWith SAP


SCM, you can gain these benefits:

• Streamline collaboration with your suppliers, contract manufacturers, and customers


• Significantly decrease procurement, sales, and inventory costs
• Enhance supply chain visibility and increases overall speed, accuracy, and adaptability of
your supply network
• Reduce inventory levels while managing variations in supply and demand
• Improve communications and reduces errors and processing costs

Logistics Service Provider (LSP)

Practice Overview | Service Offerings | OTM | Customer Speak/Credentials


In the current dynamic and volatile global economy, the challenges faced by Logistics
Service Providers (LSP) include changing supply chain structures, environmental concerns,
increased focus on security compliance and government regulations, while shippers continue
to expect significant cost reduction and improvement in service levels.
In essence, LSPs quest today, is to deliver varied services by moving up the value
chain, complying with security regulations, imbibing various cultures and creating new
footprints across the world. The LSP industry is addressing these challenges by introducing
innovative strategies and creating new integrated services with global reach and enhancing
the customer’s experience life cycle.

A. Practice Overview

With in-depth experience that covers the entire LSP business cycle, Mahindra
Satyam’s Logistics practice offers end-to-end solutions for LSPs. Our services span across
enterprise solutions, supply chain management, customer relationship management, business
intelligence, business process quality, engineering & product life cycle management, and
infrastructure services. We have partnered with leading LSPs with operations in integrated
services, lead logistics, 3PL, freight forwarding, trucking, LTL operations and railroads. We
have been involved in implementing core industry solutions including transaction
management applications, customer solutions, customer on-boarding, self-service
applications, portal, mobility and analytics solutions to help customers drive operational
efficiency, deploy processes and integrated services for increasing the speed-to-market and
integrated visibility.

The practice also has a strong relationship with its alliance partners and proven
expertise in best-of-the-breed applications in the transportation and warehousing space.
Mahindra Satyam is the development partner for LSP process-integration packs for quote-to-
cash process across Oracle applications. While we leverage alliances with best-of-the-breed
product vendors, we are also poised to provide customized IT solutions to the transportation
and logistics industry.
B. Service Offerings

Mahindra Satyam is one of the first Indian companies to have an exclusive Logistics
Practice. As a result, it has gained vast experience in logistics technology
development and in leveraging technology for managed services in the Logistics
sector. The service offerings cover areas such as Transport Management System
(TMS), Warehouse Management system (WMS), back office, service parts logistics,
visibility solutions, fleet & asset management,

in
Oracle Transportation Management (OTM)
A solution that enhances planning and optimization

Mahindra Satyam: Partner for OTM development since 2003 Mahindra Satyam’s
association with OTM dates back to 2003 when the solution was known as G-Log. Mahindra
Satyam since then has worked with G-Log as a strategic partner in product development,
custom enhancements, functional testing and regression testing. Our involvement in the
development gives an added advantage when we advise and implement solutions for
customers.

Oracle Transportation Management Solution (OTM) enables organizations to meet


their customer service and logistics objectives by managing all orders and shipments, both
domestic and international, as a single, integrated global logistics business process across the
multi-enterprise supply chain. OTM delivers robust transportation planning and execution
capabilities to shippers and third party logistics providers. It integrates and streamlines
transportation planning, execution, freight payment and business process automation on a
single application across all modes of transportation; from full truckload to complex multi-leg
air, ocean, and rail shipments OTM delivers the capabilities—such as tight integration,
modular adoption regardless of the size or volume of customer business—that are required in
an open, standards-based architecture that allows customers to start with a single component
or a mix of components. It also provides the flexibility to grow easily, without installing or
reinstalling added functionality. OTM can be used with an enterprise resource planning or
legacy order management system, as well as any commercial best-of-breed or legacy
warehouse management system

C. Customer Speak/Credentials
joint know-how, proven business processes has resulted in a "next generation" supply
chain management solution that will provide unparalleled cost effective business
capabilities and benefits to our customers across multiple industries and marketplace‖
Executive Chairman, A leading Asian 3PL.
Customised warehousing solutions for efficient inventory
management
Our warehousing services primarily include inventory control, storage management and
value-added services.

We manage over 17 million square feet of warehousing space at multiple locations across the
country. These include a mix of built-to-suit, dedicated, and multi-user warehouses. We have
deployed customised Material Handling Equipment (MHE) as well as extensive automation
and are proficient in handling the existing warehouses for clients to optimise their
functioning.

Our strategically located stockyards across the country consist of large format multi-brand
ones in key locations, ensuring flexibility and scalability. We use best in class latest
proprietary tools & technologies for improving productivity and increasing efficiency.

OVER 17 million sq. ft. OF WAREHOUSE SPACE OPERATING IN 500+ LOCATIONS


CATERING TO 300+ RENOWNED COMPANIES

 WMS

Customised warehousing solutions


We understand that every business has different requirements. And to fulfil every need, we
have designed a full suite of solutions and value-add services.

 Sourcing & Procurement


 Shop floor management
 Customized reporting
 Order Management
 Inventory control
 Material supply management
 Kitting, sequencing and line-side delivery

 Bundling/unbundling
 Light/sub-assembly
 Packaging, re-packaging, re-boxing
 Labelling
 Sorting
 Reverse logistics and returns management
 Audit Support

CLASS Leaders in supply chain management


With a rich experience across industry verticals, we design and engineer state-of-the-art
product flow system which cuts down cost and time.

In addition to warehousing, MLL offers a host of services:

 Locating the perfect site for your distribution centre


 Designing a layout and set up processes
 Material handling equipment management
 Maintenance of warehouse and MHE
 Housekeeping, security, and support staff management
 Safety management


 DISHA
 PIC

K TO LIGHT SYSTEM
MLL’s technological edge at every stage of operation
Wareho
1.8 About Supply Chain Management at Mahindra
With a turnover in excess of a 1,000 crores last year, we are one of the largest
integrated 3PL service providers in India today. Our supply chain activities span industries
and verticals:
1.9 SUPPLY CHAIN MANAGEMENT OF MAHINDRA & MAHINDRA:
Our focus has always been on providing end to end solutions. Our capabilities are a reflection
of this focus.
Our capabilities span various logistics activities:

Allowing us to provide end-to-end solutions and continuously


innovate improvements to our partner’s value chain:
Our extensive transportation and warehousing capabilities coupled with solutions
customized to the need of our customers and industry verticals, allow us to continually add
value.

1.10 About Mahindra People Transport Solutions


Besides integrated supply chain management, Mahindra Logistics also provides people
transport solutions to large organizations and corporates under our Mahindra People
Transport Solutions division (a division of Mahindra Logistics). We are the country’s largest,
corporate people transport solutions provider.

We provide end to end, integrated, technology enabled people transport solutions. We tailor
our solutions to meet particular needs; different hybrids of the process defined hereunder are
employed:
1.11 Mahindra Logistics to Go Global, Looks For Partner in China Posted
by Jayashankar

Mahindra Logistics, the transportation and logistics arm of the Mahindra & Mahindra
group says that it is scouting for a partner in China as it looks to expand its new foray into the
international markets. The company, which clocked a turnover of Rs 1,000 crore last fiscal, is
eyeing a growth of 25 percent this year, a PTI report said.

What is more, the logistics player is also contemplating on setting up eleven


warehouses in North, South and West India in partnership with developers to enhance its
supply chain management services ahead of the planned rolled out of Goods and Services
Tax, said the report.

Pirojshaw Sarkari, the CEO of Mahindra Logistics told the agency: "We are looking
at all the international markets for freight forwarding by both sea and air. The top two priority
markets are the US and China". Considering the traffic between India and China, he said the
company is 'looking for a partner in China to expand the freight business'. "As for the US
market we are currently developing lane," he said, adding, the choosing a partner would come
later.

It may be recalled that six months back, Mahindra Logistics had started its
international vertical in sync with the global expansion of the M&M group and got into
freight forwarding. On the domestic front, Sarkari said the company expects consolidation by
many corporates in their logistics chain once GST is introduced in India and Mahindra
Logistics would look to tap the opportunity by strengthening its warehousing facility.
1.12 Supply Chain Solutions
Mahindra Logistics offers end-to-end supply chain solutions in key industry verticals
of automotive, retail, telecom, pharma and express. After having developed expertise and
proficiency in the automotive supply chain we have successfully diversified into other
industries like organized retail, infrastructure logistics for telecom, specialized logistics
requirements of Pharma and express industries.

1.13 People Logistics Solutions


The genesis of People Logistics started with the movement of passengers in rural
India in the year 2000, when fragmented and small service providers dominated the market.
Today Mahindra Logistics enjoys a leadership position in People Logistics Solutions with
over 200 Corporate Clients, service delivery at more than 300 locations, fleet of over 15,000
vehicles, a wide range of customized offerings, and a highly experienced team, says its
website.
Mahindra Logistics Products and Services are designed to support the complete
customer value chain. "We leverage our infrastructure, networks, industry knowledge and
experience to deliver integrated solutions for complex business needs. Our expert team works
closely with you to understand your unique business flow, challenges and needs. Our
experience in Logistics helps you get the most effective solution customized to give your
business the cutting edge advantage", the official added.

1.14 Manufacturing & Supply Chain Management


Mahindra Satyam’s manufacturing and Supply Chain Management (SCM) solution
offerings allow our customers to benefit from IT-enabled services through the principles of
Agility, Operational Excellence & Kaizen. Our rich SCM expertise provides solutions in
Advanced Supply Chain Planning, Advanced Procurement and Sourcing Solutions, Order
Management, Advanced Pricing Solutions, Mobile Supply Chain and Warehouse
Management. All our Life Science Solutions & Consulting Services under Manufacturing &
Supply Chain Management (SCM) directly integrate with other industry sub-groups ensuring
that all solutions seamlessly interact with the client’s entire process flow.
1.14 Compliant Supply Chain
• Serialization& Pedigree

Mahindra Satyam’s Life Sciences Practice developed the ePedigree framework to avert the
probable losses due to drug counterfeiting and create drug pedigree. This service offering
addresses the mandatory FDA and PDMA compliance requirements as well as enable
track and trace of Life Sciences products across supply chain.

• Recalls

Recall Management is the process of planning, implementing, and controlling the efficient,
cost-effective flow of raw materials, in-process inventory, finished goods and related
information from the point of consumption to the point of origin for the purpose of
recapturing value or proper disposal. From the business perspective, Recall Management
has been built on top of Pedigree framework for effective recalls. The objective of this
service offering is to plug recalls management into forward logistics and hence optimize
recall success for compliance.

• Cold Chain Management

Cold Chain Management is a service offering from Mahindra Satyam’s Life Sciences
Practice. It helps customers control the temperature during transportation of
pharmaceutical products, biological, and active ingredients. The offering:

o Keeps the material in the designated temperature range

o Complies with all regulations (GMP and non-GMP)

o Minimizes costs

o Increases efficiency

• SC Strategy & Excellence

Mahindra Satyam has acquired S&V Management Consultants who are competent in
defining and executing the supply chain strategy and align the performance targets to the
supply chain strategy.
1.15 BPO Services
 Strategic Procurement:-
Strategic procurement from Mahindra Satyam’s Life Sciences Practice helps
customers save significant costs through advanced planning, scheduling, and group
buying initiatives.
 Supplier Collaboration
Supplier Collaboration is becoming an important parameter in today’s rapidly
changing environment to ensure smooth supply chain process. Mahindra Satyam has
identified this opportunity and leveraged the Internet as a platform to provide buyer
and supplier with a web-based collaborative tool which helps the Life Sciences
customers with immediate real time access to supply side transactions and other
relevant information.
 Contract Management
This service offering on Contract Management helps the Life Sciences customers
systematically and efficiently manages contract creation, execution, and analysis to
maximize financial and operational performance and minimizing risk.
 Packaging Artwork and Design
Mahindra Satyam delivers high-end BPO offering in Global Pack Management,
tracking from artwork design to final printing. Supporting GPM work flow, business
process and the entire lifecycle are handled by offshore team except final label
printing. Customer benefits include substantial cost savings, complying with
regulatory norms and providing multilingual support.

The Mahindra First Choice Services value proposition:

Mahindra First Choice Services Limited (MFCSL) is a 100% subsidiary of Mahindra and
Mahindra. MFCSL is a chain of Multi brand car workshops with presence in key cities. Our
vision is to create a unique world class car service experience by offering the best care for
your car, value for your money and time.The network of MFCSL workshops is undergoing a
major expansion through both company owned and franchisee operated models.
1.16 Logistics and supply chain strategy.
Mahindra Satyam has been investing in building service offerings focused on the LSP
vertical in the areas of service and geography expansion, LSP platforms, operational
efficiency and customer experience lifecycle management. While technology is being seen as
one of the key drivers for business growth at LSPs, Mahindra Satyam zeroes in on reducing
time-to-market for the LSPs growth-oriented technology initiatives. A lot of LSP growth
expectations come from service and geography expansion. LSPs often have used M&A as a
means of expanding into new geographies or acquiring new services. Mahindra Satyam
brings in speed-to-market on LSP initiatives on expanding into new supply chain and
logistics services as well as integrating existing services or customizing them for specific
industries. Another focus area is platform solutions, which is relevant for integrated services
across geographies and for all customers. Platform solutions enable speed to market for
newer geographies. For example, an LSP that intends to provide contract logistics solutions at
emerging economies like Brazil or Russia needs the IT application that takes care of local
regulations as well. While in some cases, the solution could be a COTS application, in some
others it may need re-engineering of the legacy applications. Mahindra Satyam has
experience with both the models since it has had the opportunity to work with several LSPs
on developing and enhancing their transaction applications. Mahindra Satyam not only is the
leader in Oracle Transportation Management implementations for LSPs, but also has deep
experience with building groundup, re-engineering and customizing transaction management
application.

Operational efficiency remains one of the key means of differentiation for leading
LSPs. The objective is to reduce the lead time and associated cost by eliminating waste.
Mahindra Satyam has teams with experience in Theory of Constraints, Six-sigma and Lean
techniques and how analytics can be leveraged for the same. Similarly customer solutions are
a key focus area for the Mahindra Satyam Logistics practice. The customer experience begins
with customer solutions or RFP stage and goes through on-boarding to ongoing relationship
management and addition of value-added solutions. Mahindra Satyam assists in solutions that
accelerate customer acquisition, on-board customer quickly and at lower costs, mine existing
accounts better and create more customer value-adds.
SWOT ANALYSIS OF MAHINDRA LOGISTICS
STRENGTH

 Awarded as "Certificate of Excellence” for Outbound Logistics.


 Manpower is approx 250,000+
 It has a fleet size of more than 300,000 trucks, light commercial vehicles.
 It has 400 branch offices across the country.

WEAKNESSES

 Lesser known brand as advertising is less effective compared to global brands.


 Yet not reached outside India so much.
 Limited use of advanced technology.

OPPORTUNITIES

 To gain a big market share in logistics industry


 To adapt a new advance technology
 Fasten the working environment with employees to use the new software.

THREATS

 Taxation and state barrier.


 Small player with low cost offering.
 Big players with better services.
PURPOSE & VISION

Our purpose
Accelerating Commerce, Empowering Communities to Rise

Logistics is an invisible thread that binds every element of a business. And we aim at
bringing different stakeholders together to form a seamless flow of activity and thus make life
easy. With every parcel we move, and in each trip we make, each of us strives to make a
difference.

We accelerate the wheel of economy. And we transform the lives we touch. Be it our
business partners, drivers, their families or communities at large, we spread smiles with every
mile. This in turn brings prosperity for everyone.
Our Vision
RISE TO BE A

₹10000 crores
LOGISTICS SERVICE
PROVIDER BY FY 2026

Delivering exceptional
customer experience
through differentiated,
technology-enabled
solutions. Be among the 10
Our purpose principles most-admired global
logistics companies by the
Logistics is an invisible thread that binds everyone. This year 2030.
thread helps us in transforming lives across geographies. We
enhance our reach through our valued partners and together
we work towards enriching and empowering lives. In every
parcel we move and in every trip we make, each of us strives
to make a difference.

WE CONSTANTLY ASK OURSELVES, 'WHAT DID WE DO TODAY TO TRANSFORM A


CUSTOMER’S BUSINESS?'
There is drive within us to offer more value to our customers. We are constantly asking ―how
can we do better‖. This is achieved through a combination of breakthrough and continuous
improvements.

ALL THE THINGS WE DELIVER EFFICIENTLY, THE MOST VALUABLE IS TRUST


We deliver what we promise and more. We are fair, ethical and transparent. We will always
walk that extra mile. Therefore, all our stakeholders trust us.

JUST ONE THING IS MORE IMPORTANT THAN THE WORK WE DO. THE WORLD WE
WORK IN.
Our world is precious, and we take utmost care of it. We consider it our responsibility to
preserve this environment. Not only within us, but in our entire ecosystem.

Changing the world, one leap at a time


CONCLUSION

Mahindra Company was delivered any product after vehicle is ready, it


will go to inspection, and quality result is 100% And then it is dispatched to the
final consumer. Mahindra Company is do supply chain in individual dealer.
They are don’t have any distributer they are our self is doing the product and
they make agreement for the lego. They are use the software in supply chain is
SAT. When they are face any of difficulty they are solve internally because they
have well trained professional in each and every department.
REFERANCE

 Packaging:- Christopher. M. (1998). Logistics and supply chain management:


Strategies for reducing cost and improving service. (2nd ed.)..

 Terry P. Harrison, [email protected] Production planning, inventory management,


distrbution and transportation, mathematical programming.

 WWW.MAHINDRALOGISTICS.COM

 WWW.WIKIPEDIA.COM

www.wikipidya.com
www.logisticsupplychain.com
www.supplychain.com
www.mahinda.com
Savings to Industry Certificate

This is to certify that Mr./Ms. Deepak Barua students of MBA (Logistic and Supply Chain
Management) from School of Business Galgotias University, Greater Noida has completed Internship
successfully from 01/07/2021 to 30/07/2021. During this period, he/she has shown good interest in
the assignment/works given to them and worked hard.

Students have worked during internship period on following project/industrial problem under the
guidance of Mr. Amit Gupta, (Manager).

During their tenure of internship, they were hard working and focused on activities assigned to
them. Project work submitted by them has the potential to save cost up to Rs. Nil year. Also, they
were entitled for stipend of Rs. Nil per month along with canteen, transportation & accommodation
facilities.

Regards,
Cost of Industrial Solution Certificate

This is to certify that Mr./Ms. Deepak Barua students of MBA (Logistic and Supply Chain
Management) from School of Business Galgotias University, Greater Noida has completed Internship
successfully from 01/07/2021 to 30/07/2021. During this period, he/she has shown good interest in
the assignment/works given to them and worked hard.

Students have worked during internship period on following project/industrial problem under the
guidance of Mr. Amit Gupta, (Manager).

Industry has spent Rs. .Nil amount on their ideas/industries problem, which they have successfully
implemented.

Regards,

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