Store Manager or General Manager or Store
Store Manager or General Manager or Store
Store Manager or General Manager or Store
Core Competencies:
Professional Experience
T.J. Maxx; Hurst, TX.
2007- Present
Store Manager
* Full management responsibility for a retail operation, 35,000 sq ft facility,
100+ employees, with sales exceeding $6.4 million, including store performance,
control of cash, inventory and security.
* Responsibilities include maintaining inventory levels, overseeing markdown com
pliance, controlling expenses and payroll budgets.
* Oversee and manage multiple categories in the store, including Department Supe
rvisors and hourly Associates; Successfully ensure that all merchandising and st
ore environment (seasonal) plans are fully implemented and store events effectiv
ely executed
* Track, analyze and take action to improve store performance in various areas,
by forecasting weekly/daily sales goals and meeting exceeding other established
goals (credit card goals, buyer protection plans etc.).
* Forecast, schedule and monitor labor hours and ensure consistency with store s
ales and productivity guidelines. Ensure proper sales floor coverage to maximize
customer service experience.
* Oversee floor moves, preparation of merchandise displays and presentations, ex
ercising judgment and discretion in applying corporate merchandising concepts an
d guideline
* Plan and implement advertising/promotional strategies, monitor display accurac
y and appearance.
* Recruit, train & develop assistant managers, department supervisors and hourly
associates.
* Proven excellent customer service, and interpersonal/communication skills with
strong problem solving ability and analytical skills...ensures staff possesses
the same standards of excellence
* Number one rated store in North Texas Region
Wal-Mart Supercenter, Denton, TX.
2006-2007
Store Manager in Development
* Assisted the Store Director in the overall operation of a $130 million retail/
grocery store.
* Managed on a six months rotation the grocery area this consisted of: dry groce
ry, meat department, produce, bakery, dairy and storeroom/freezers.
* Ensured legal requirements compliance, company policies/procedures, sanitation
/safety requirements
* Managed on a six month rotation the retail departments, which included merchan
dising, pricing and supervision of 6 assistant managers and 12 department superv
isors. .
* Responsible for achieving budgeted sales/earnings goals. Established goals whe
re exceeded 10 of 12 months; Managed the overall preparation of annual inventory
, which resulted in a 6% shrink decrease.
* Utilized management information tools and analyzes financial reports to identi
fy and address trends and issues in overall and department store performance
* Outstanding leadership example; Set goals for the work group, developed organi
zational capability, and modeling on customer service and professionalism
* Monitored and managed store staffing levels; ensured employee development and
talent acquisition to achieve and maintain store operational requirements...
* Actively managed store employees by regularly conducting performance assessmen
ts, providing feedback, and setting challenging goals to improve partner perform
ance.
* Managed Grand Opening of new Supercenter in Plano, TX.
* Responsible for recruiting, interviewing, selecting, training new associates a
nd managers.
EDUCATION
Bachelor of Science - Business Management - University of Mar