18/3/22, 12:35 Error and Status Messages

Exit LanSafe and run the application again. If the problem persists, write down the specific tasks you were performing when this error occurred.
Contact Technical Support for more information.

Unable to load mail system support.

Ensure that you meet the minimum RAM requirements for this program and that no files have been removed from the LanSafe directory.

Send Mail failed to send message.

Ensure that the Controller is connected to the network, that the server settings are correct, and that the server is online.

Sav ing Management Settings w ith both assigned and unassigned Pow er Monitors is not allow ed. You must assign all Pow er Monitors to
load segments or mov e all Pow er Monitors to Unassigned before sav ing your settings.
LanSafe does not allow settings in which some Power Monitors are assigned to Unassigned while others are assigned to Load Segments (this
condition can lead to data loss). When a new Power Monitor is added to a UPS Group, its default location in Management Settings is
Unassigned and all assigned Power Monitors revert to Unassigned. This condition does not affect Power Monitor Countdown or System Shutdown
durations.

You can prevent this condition from occurring by installing all UPS Group members before configuring Management Settings.

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Event status messages

The following is a comprehensive list of events that are displayed in LanSafe and that can be configured in Event Notification.

Note
Most UPSs support a limited number of the events shown below. Determine the capabilities of your UPS before configuring Event Notification to
prevent unnecessary work.

0. Controller shutdown pending

1. Shutdown in 1 minute
2. Shutdown cancelled
3. Shutting down
4. Controller communications lost
5. Controller communications established
6. Power Monitor loaded
7. Power Monitor unloaded
8. Diagnostic test reminder
9. Communications port unavailable
10. Diagnostic test performed
11. Replace battery reminder
12. Scheduled/Manual shutdown
13. LanSafe software installed
14. UPS communications lost
15. UPS communications established
16. Abnormal operation
17. Abnormal operation resolved
18. Power failure
19. Power failure resolved
20. Low battery
21. Low battery resolved
22. Bypass condition
23. Bypass condition resolved
24. Battery disconnect
25. Battery disconnect resolved
26. Backfeed contact failure
27. Backfeed contact failure resolved
28. Abnormal battery discharge
29. Abnormal battery discharge resolved
30. Battery fuse failure
31. Battery fuse failure resolved
32. Abnormally low battery
33. Abnormally low battery resolved

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34. DC overvoltage
35. DC overvoltage resolved
36. Bypass fuse failure
37. Bypass fuse failure resolved
38. Abnormal battery charge
39. Abnormal battery charge resolved
40. Battery failure
41. Battery failure resolved
42. Cabinet overtemperature
43. Cabinet overtemperature resolved
44. High input frequency
45. High input frequency resolved
46. Low input frequency
47. Low input frequency resolved
48. Input ground failure
49. Input ground failure resolved
50. Inverter fuse failure
51. Inverter fuse failure resolved
52. Inverter overvoltage
53. Inverter overvoltage resolved
54. Inverter overtemperature
55. Inverter overtemperature resolved
56. Inverter undervoltage
57. Inverter undervoltage resolved
58. Inverter power off
59. Inverter power off resolved
60. Oscillator failure
61. Oscillator failure resolved
62. UPS overload
63. UPS overload resolved
64. Rectifier power off
65. Rectifier power off resolved
66. Rectifier fuse failure
67. Rectifier fuse failure resolved
68. Rectifier overtemperature
69. Rectifier overtemperature resolved
70. Static switch overtemperature
71. Static switch overtemperature resolved
72. Disabled UPS condition
73. Disabled UPS condition resolved
74. High input voltage
75. High input voltage resolved
76. Aux contact failure
77. Aux contact failure resolved
78. Configuration error
79. Configuration error resolved
80. DC undervoltage
81. DC undervoltage resolved
82. Emergency poweroff
83. Emergency poweroff resolved
84. Filter overtemperature
85. Filter overtemperature resolved
86. Charger overtemperature
87. Charger overtemperature resolved
88. Internal bus failure
89. Internal bus failure resolved
90. Inverter failure
91. Inverter failure resolved

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92. Internal power supply failure
93. Internal power supply failure resolved
94. Input neutral failure
95. Input neutral failure resolved
96. Abnormal output voltage
97. Abnormal output voltage resolved
98. Output failure
99. Output failure resolved
100. Parallel bus failure
101. Parallel bus failure resolved
102. Phase rotation error
103. Phase rotation error resolved
104. Rectifier failure
105. Rectifier failure resolved
106. Static switch failure
107. Static switch failure resolved
108. TRAFO failure
109. TRAFO failure resolved
110. Unsynchronized condition
111. Unsynchronized condition resolved
112. Internal voltage error
113. Internal voltage error resolved
114. Rectifier overcurrent
115. Rectifier overcurrent resolved
116. Inverter overcurrent
117. Inverter overcurrent resolved
118. Charger failure
119. Charger failure resolved
120. Output overcurrent
121. Output overcurrent resolved
122. Shutdown imminent
123. Shutdown imminent resolved
124. Battery overvoltage
125. Battery overvoltage resolved
126. Battery start
127. Battery start resolved
128. Battery test failed
129. Battery test failed resolved
130. Fuse failure
131. Fuse failure resolved
132. Fan failure
133. Fan failure resolved
134. Transformer overtemperature
135. Transformer overtemperature resolved
136. UPS cabinet open
137. UPS cabinet open resolved
138. Shutdown pending
139. Shutdown pending resolved
140. Transformer tap switch failure
141. Transformer tap switch failure resolved
142. Output overvoltage
143. Output overvoltage resolved
144. Output undervoltage
145. Output undervoltage resolved
146. Output shortcircuit
147. Output shortcircuit resolved
148. Battery is not fully charged
149. Battery is now fully charged

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150. The UPS network card is not connected to the network
151. The UPS network card is reconnected to the network
152. Input AC undervoltage
153. Input AC undervoltage resolved
154. Inverter uncalibrated
155. Inverter calibrated
156. Internal communications error
157. Internal communications error resolved
158. Bypass not available
159. Bypass available
160. Inverter contactor opened
161. Inverter contactor closed
162. Redundant unit lost
163. Redundant unit added
164. Auto calibration failure
165. Auto calibration passed
166. UPS on battery
167. UPS on battery resolved

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