Power IQ® DCIM Monitoring Version 8.1.

These Release Notes contain important information regarding the release of this product so please read them carefully.

Applicability
This software release is applicable for both the virtual appliance and the hardware appliance.

Back Up Your System Before You Upgrade!

Ensure redundancy, recover from human error, and safeguard your Power IQ configuration and data with frequent
backups!

Before you upgrade, we strongly recommend that you generate a backup of your Power IQ system configuration and
save it to another device, such as your hard drive. We also strongly recommend that you set up remote storage for
backup files to automatically push all daily backups to a remote storage location. For more information, see Data
Backups in the Power IQ online help.

Upgrade Path

1. If you are on 8.0.x, you can upgrade with the bin file via the GUI
2. If you are on 7.2.x you can upgrade via the .iso
o Create a new 8.1 system via iso installation
o Create a backup of your 7.2.x system and download it. 
o Restore the 7.2.x back-up to the 8.1 system
o Congratulations! You have a fully supported 8.1 system and can turn off the 7.2.x box.

Power IQ 8.1 Release Notes 1

 New Features and Enhancements
The following features are new or enhanced in Power IQ 8.1

Operating System Update

Power IQ 8.1.1 includes an upgrade from the open-source CentOS release, which is a downstream of Red Hat Enterprise
Linux (RHEL), to a new open-source downstream of RHEL called Rocky Linux. This was done because Red Hat
unexpectedly announced the end of support for CentOS8 would be December 31, 2021. As part of the switch to Rocky
Linux, the security baseline for the appliances has been updated from RHEL 8.2 to RHEL 8.4.

Security Enhancements
Power IQ 8.1.0 contains multiple security updates and all customers should upgrade as soon as possible. Power IQ 8.1.0
is not vulnerable to any of the known log4j vulnerabilities (see the note on our support site).

This upgrade addresses several security vulnerabilities identified by the National Institute of Standards and Technology
(NIST). For additional information on the on the specific issues addressed by this fix please refer to the following articles
on the NIST website:

• https://nvd.nist.gov/vuln/detail/CVE-2021-44228
• https://nvd.nist.gov/vuln/detail/CVE-2021-45046
• https://nvd.nist.gov/vuln/detail/CVE-2021-23017
• https://nvd.nist.gov/vuln/detail/CVE-2021-41182
• https://nvd.nist.gov/vuln/detail/CVE-2021-41183
• https://nvd.nist.gov/vuln/detail/CVE-2021-41184

Additionally, the following security issues were fixed:

• Upgrade for AngularJS

• Add Content-Security-Policy: frame-ancestors header to prevent XSS
• Removed SHA, SHA256, and SHA384 ciphers from the list of supported ciphers supported by the appliance.

Option to Require Event Clearing Reason

An option to require a reason for clearing an event can be enabled by user’s with the Site Administrator role. When
enabled, it will require a text reason/description when clearing an event using a popup dialog box.

Power IQ 8.1 Release Notes 2

The feature can be enabled in the Settings > Appliance Administration > Power IQ Settings.

To enable:

1. Check the Require reason message for event clearing check box

2. Click the Save Event Clearing Settings button

AWS Support
Power IQ can now be run as an Amazon Machine Image (AMI) on Amazon Web Services (AWS). Users can perform a
base install of Power IQ 8.1. to be available as an AMI for use on AWS. The AMI instance is equivalent to a fresh ISO
install and can be obtained by creating a ticket request with Sunbird Support (please specify AMI in the ticket subject).

Technology Refreshed and Enhanced Sites Tab

Power IQ 8.1 Release Notes 3

Power IQ 8.1 introduces the Sites Tab, which replaces the Data Centers tab, as the main area where you can:
• Navigate and organize your EDM tree view.
• Scroll through entity tabs
• Leverage sub-navigation tabs and widgets for a deeper dive into your entities
• Manage the entities across your data center sites
• View data about your datacenter with zero-configuration analytics

Power IQ 8.1 Release Notes 4

Tree View

The Tree View displays the Enterprise Data Model of your data center and enables you to:

• Manage the entities in your data center with drag-and-drop ease

• Navigate entities
• Open multiple entity tabs within the application entity tabs

Power IQ 8.1 Release Notes 5

Multi-Tab browsing

The Sites Tab also delivers a multi-tab browsing experience, to enable you to:

• Open each entity in an individual tab

• Scroll through all open tabs
• Easily jump between tabs
• Retain opened entity tabs and their navigation state after leaving the Sites Tab and viewing another area of
Power IQ.

Outlets and Circuits for Racks Widget

The Outlets and Circuits for Racks Widget displays outlet and circuit readings and is accessible from the Elements sub-
navigational menu on Rack pages

Power IQ 8.1 Release Notes 6

To view the Outlets and Circuits for Racks Widget for a specific rack:

1. Access the Rack’s Sites Tab page

2. On the Rack’s Sites Tab page, select the Elements sub-navigational link in the facility item’s toolbar as shown in
the screenshot below, the Outlet’s tab will be open by default:

Power IQ 8.1 Release Notes 7

Outlets Widget for Facility Items

The Outlet Widget for Facility items displays outlet and circuit readings and is accessible from the Elements sub-
navigational menu on the following facility items pages:
• Rack PDU
• Rack PDU (where Inline = True=
• Rack Transfer Switch
• Rack UPS
• Power panel

To view the Outlet Widget for a specific facility item:

1. Access the facility item’s Sites Tab page

2. On the facility item’s Sites Tab page, select the Elements sub-navigational link in the facility item’s toolbar as
shown in the screenshot below:

Power IQ 8.1 Release Notes 8

New Data Visualization

The Sites Tab is also home to several new data visualizations, including the following:

Bullet Chart Card

The Bullet Chart Card displays two bullet charts:

• Active Power: Displays the current active power value for the selected node
• Max Inlet Temperature: Displays the current hottest inlet temperature in the selected node.

Power IQ 8.1 Release Notes 9

Capacity Trend Chart
The Capacity Trend Chart displays two trend lines, one for Capacity data and the other for Readings for the selected
period for the selected node.

The orange line represents the Capacity data and the blue line represents the Readings data.

A Capacity Trend Chart is displayed on the summary sub-tab on the following entity types:

• Data Center
• Floor
• Room
• Aisle
• Row
• Rack (also include threshold lines if Rack Power Thresholding is enabled)

Comparison Chart
The Comparison Chart displays Readings trend lines for the user selected item series. The Series options vary based on
the current entity type, but can include the following:

• Floor
• Room
• Aisle
• Rack
• Rack PDU Inlets
• IT Device
• Outlets

Power IQ 8.1 Release Notes 10

The Comparison chart is used on the following entity types: Data Center, Floor, Room, Aisle, Row and Racks

Environmental Trend Chart

The Environmental Trend Chart displays readings trend lines for relative humidity and temperature in a summary view
for inlet or outlet sensors in the selected node. Additionally, the chart displays temperature thresholds trend lines, if
temperature thresholding is enabled.

Power IQ 8.1 Release Notes 11

Enhanced Starline Busway Meter Support
Power IQ 8.1 enhances support for Starline Busway meters to enable users to configure :

• Meter name and location via bulk Configuration/CSV import

• SNMP trap destinations.

Bulk Configuration

Configure Starline meter names and locations

Starline meter names and locations can now be configured via CSV import.

Note: CSV import files should NOT include a value for PDU contact as the Starline meters do not support a PDU contact
value. If a contact value is included in the CSV, the import will fail with an error mesage similar to the following:

[FATAL] PDU 192.168.46.205 - 2 could not be updated due to: Facility item does not support the setting of contact
information

If this error occurs, any other PDU meta data name changes (PDU name, location) will NOT be attempted.

Note on V-type meters: In Power IQ, V-type meters with multiple outlets are represented as multiple facility items (one
facility item for each outlet where the proxy id of the PDU represents the outlet). However, each facility item shares a
single Name and Location value (since, physically there is just a single meter with a single SNMP agent). Therefore,
when configuring CSV imports for these facility items users should:

• Only specify name and location values for the facility item associated with outlet #1, or
• Specify the same name and location values for all facility items associated with a single Starline meter.

Note that if the CSV import includes any outlet name changes, the outlet name changes will succeed or fail
independently.

Note: Starline limits location and outlet names to no longer than 15 characters. If longer values are specified the
Starline SNMP agent will return an SNMP_ERROR_WRONG_LENGTH error.

Configure Starline meter SNMP trap destinations

Starline meter SNMP trap destinations can now be configured via bulk configuration.

Starline meters support the setting of up to two SNMP trap destination IPv4 addresses. Starline meters do NOT support
the ability to disable SNMP traps apart from clearing both trap destination fields or disabling the SNMP agent altogether.

Power IQ 8.1 Release Notes 12

Note: Power IQ does not support setting IPv6 trap destinations for Starline meters

Power IQ 8.1 Release Notes 13

 Bug Fixes and Customer-Reported Items
Release 8.1.0 provides fixes for the following bugs, customer-reported items, and/or security vulnerabilities:

Ticket Issue
Summary
Number Number
36693 PIQ-20319 Stack Trace Information Disclosure in PowerIQ
36553 PIQ-20260 Power control REST API post call requires Operator or Administrator roles to process
35544 PIQ-20088 Power report values can be off when using Row for each time
35409 PIQ-20067 Incorrect trap mapping on APC Smart-UPS 5000VA UPS
35242 PIQ-19989 Skip port 23 when running SNMP diagnostics
34789 PIQ-19778 Support .txt files for Raritan Bulk Configuration Uploads
34798 PIQ-19769 Performance improvement when polling Server Technology PDUs
32632 PIQ-19762 Send Test Email fails when Authentication Type is NONE
34611 PIQ-19732 Show Rack PDU Circuit Breaker State In Power IQ
PIQ-19526 Security enhancement for LDAP Configuration
33315 PIQ-19025 Documentation update for dynamic plugin event clearing
33279 PIQ-18956 Correction for Japan Language translations
32780 PIQ-18508 Navigation too slow for Non-Admin Users
32647 PIQ-18492 Issue changing thresholds in bulk
32576 PIQ-18370 Vertiv dynamic plugin: Sensor readings are on the wrong sensors.
32360 PIQ-18350 Error message shown when viewing PDU backup configurations
32376 PIQ-18349 Starline tap box is not displaying MAC address in Power IQ
Increase timeout to allow for long response times when performing outlet power control
32070 PIQ-18306
on CPI Secure Array
32219 PIQ-18305 Correction for Japan Language translations
31857 PIQ-18243 Filtering trend charts by custom fields
31737 PIQ-18194 Upgrade AngularJS to address security issue
31725 PIQ-18192 Pass port value from proxy servers
PIQ-18162 Dashboard active power chart readings are about an hour behind the latest readings
31381 PIQ-18129 Some Liebert Rack PDUs Reporting Incorrect Firmware
30805 PIQ-17780 Add support for ed25519 when doing remote backups via SCP
30672 PIQ-17679 Add Content-Security-Policy: frame-ancestors header to prevent XSS
30447 PIQ-17614 Dashboard Panel cuts off a button in German

Power IQ 8.1 Release Notes 14

 PIQ-17601 Remove SHA ciphers from supported cipher list
29608 PIQ-17447 Duplicate sensor in Power IQ
29720 PIQ-17413 Security improvement for application configuration
PIQ-17412 Added audit log entry when a backup is deleted
28559 PIQ-17182 Add inlet settings to documentation
27707 PIQ-16966 Improve performance\error handling for floormap drawings with duplicate names
25367 PIQ-16710 Wrong inlet count reported for a couple older Server Technology v7 PDU models
PIQ-16257 Import of additional mappings after saving a first set doesn't work unless the user hits Save
18532 PIQ-14024 Request to support additional Eaton PDUs traps
PIQ-17495 Session enhancement when working with Raritan PDUs
PIQ-4240 Support environmental sensors attached to BCM2 controller
36728 DCT-20415 SMTP configuration errors when using TLS Encryption
various Security updates on Log4j2
DCT-37419 On Baytech PDU's, correct Inlet pole voltage readings

Deprecation Notice
• Analytics Tab: The Analytics Tab will be removed in Power IQ 8.2. Customers who currently use the Analytics tab
should contact Sunbird tech support ([email protected]) for help with leveraging other Power IQ features
to ensure that their Analytics tab reports are not lost
• Single Sign-on to PDUs: Single Sign-on to Raritan PDUs has been removed in Power IQ 8.1

• Obvius plugin: The Obvius plugin will be deprecated from a standard plugin in Power IQ 8.2. Please contact
technical support if you use this plugin.

• IE 11 Is Not Supported: Power IQ R7.2.x was the last release that will officially support IE11.

• E1 and E1-2 Hardware Are Not Supported: Power IQ R8.0.0+ will not run on older hardware appliances such as
the E1 and E1-2. The E2 and Dell R640 platform continue to be supported. If using an older hardware appliance,
please contact Sunbird Support regarding upgrading to the new Dell R640 platform or consider migrating to a
virtual appliance (VMWare, HyperV, and KVM are all supported)
• SOAP WSDL API is Not Supported: Power IQ R7.2.x was the last release that will provide the SOAP WSDL API.
This was primarily used by Raritan’s CC-SG solution. As of CC-SG release 7.0.0, CC-SG now leverages the Rest
API. CC-SG customers looking to maintain integration with Power IQ should upgrade to CC-SG release 7.0.0 or
greater prior to upgrading beyond Power IQ R7.2.x. Other customers who used the SOAP API should also move
over to the Rest API. It provides all of the SOAP API functionality and more.

Power IQ 8.1 Release Notes 15

 • Viewing Asset Strips from the PDU page will not be supported in Release 8.1. Contact us if you use this
feature at [email protected]

Important Notes

Virtual Machine requirements for outlet metered rack PDUs with

up to 54 outlets, polled at 5-minute intervals.
Minimum
RAM CPU Datastore
Configuration OS VMware Microsoft Linux
(GB) (Cores) (GB)
(Number of PDUs)
160 or Rocky
Up to 100 8 4 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
101-1500 16 8 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
1501-3000 32 16 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
3001-5000 64 24 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
5001-6000 128 32 ESX/ESXi Hyper-V KVM
more Linux

Virtual Machine requirements for inlet and circuit breaker only

metered rack PDUs polled at 5-minute intervals.

Minimum
RAM CPU Datastore
Configuration OS VMware Microsoft Linux
(GB) (Cores) (GB)
(Number of PDUs)

Power IQ 8.1 Release Notes 16

 160 or Rocky
Up to 100 8 4 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
101-1500 16 8 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
1501-5000 32 16 ESX/ESXi Hyper-V KVM
more Linux
160 or Rocky
5001-10000 64 24 ESX/ESXi Hyper-V KVM
more Linux

Additional Comments
The table below provides helpful information on issues related to Power IQ Releases 5.2 and above:

Issue Comments
NTP time setting using IPv6 address fails if specifying the IP version to be 'IPv6'. If you set it to
NTP
'Automatic' it works as expected.
In firmware version 4.22, Starline added a new requirement for security purposes: “read and
write community strings must be different”

This is an issue because Power IQ only supports the configuration of a single community string
that it attempts to use for both read and write purposes. Unlike other vendors, Starline doesn't
permit a write community string to be used for SNMP get (.ie., read) requests.

If running firmware 4.22 or greater, users will need to specify the read-only community string in
Power IQ which will allow polling/data collection to work but set operations will not be
Starline Meters
supported. By doing this the end user won't be able to set the following through the PIQ UI:

meter name
meter contact
meter location
outlet names

Alternately, user’s can use SNMPv3 to manage these meters. SNMPv3 doesn’t use community
strings and therefore won’t encounter this issue.
In the console, there is an issue saving manually defined IPv6 routes.
IPv6 Routes

Power IQ 8.1 Release Notes 17

 After adding a IPv6 route via the dialog box in IPv6 routes, two ‘Accept’ buttons are visible on
the main IPv6 route. One is a residual button from the dialog window. To successfully save the
change, you must use the Tab key to navigate to the lower left ‘Accept’ button and hit <Enter>.

This will be fixed in the next release.

In Power IQ R8.0.1, the use of SAML and LDAP\AD at the same time is not supported. In a
SAML & LDAP\AD
future release, this will be supported.
Linking Raritan Power IQ does not support hybrid port forwarded and linked PDU configurations on the same
PDUs master unit
On Raritan PDU’s, the timezone offset displayed on the PDU for a door access rule during
Door Locks daylight savings is off by an hour. This is a display issue on the PDU only and the door access
schedules as set in Power IQ do work correctly.
If the timezone is changed on the PDU, and door locks rules authorized by that PDU will
Door Locks continue to apply to the old timezone. Power IQ does a daily door lock authorization rule
refresh which will correct this at the next daily synchronization.
Door Locks Power IQ does not currently support door locks on Raritan Feature Linked PDU chains.
When restoring an R8.0.0 backup to an R8.0.0 system, the "Restore complete" won’t show
Database Restore when it’s done. To check the status, login after the system restarts and confirm the data was
restored.
BCM2 State Due to a firmware issue, the Raritan BCM2 will not send sensor state change traps in firmware
Change Sensor R3.6.0. This is fixed in Raritan’s R3.6.30 firmware release.
CPI Firmware Due to a firmware issue, Power IQ is unable to successfully push CPI Firmware 5.3.785 out to
Upgrade the CPI Secure Array with MCM4 hardware.
CPI Bulk Firmware Due to a firmware issue, Power IQ is unable to successfully bulk push CPI Firmware 5.3.825 out
Upgrade to CPI PDUs with MCM4 hardware.
Due to a firmware issue, running Power IQ’s SNMP diagnostics against a CPI PDU running the
5.3.825 firmware, will result in a snmpwalk command that will never complete and will continue
SNMP diagnostics to query the target PDU. To avoid this issue, customers should not run PIQ's SNMP diagnostics
against a CPI PDU running the 5.3.825 firmware. For assistance with this issue, contact Sunbird
Technical Support at [email protected] or via the Sunbird Support Portal.
When performing a firmware update, CPI Firmware 4.12.757 and 5.2.757 are shown in Power IQ
CPI Firmware as 2.0.757. This is due to an incorrect value in the firmware file itself. This issue will prevent
Display Power IQ from being able to push those versions out to the PDUs. CPI will fix it in newer
firmware versions.
CPI Outlet State Power IQ has changed the outlet state change timeout from 20 seconds to 300 seconds for CPI
Change Timeout PDUs. Power IQ now waits 300 seconds for a CPI outlet to change state from Off to On
SSL Certificates with too small of a key won't be restored via a database restore. Instead, the
SSL Certificates
default Power IQ generated certificate will be used.
The Following are Comments Previously Noted
Feature Linking When using the Feature Linking feature on Raritan and Server Technology PDUs, you may need
Support to adjust the poll rate if you observe gaps in the data.

Power IQ 8.1 Release Notes 18

Bulk configuration
When using the bulk configuration feature to change from SNMPv2 operation to SNMPv3
feature to change
operation for a PDU managed by Power IQ, the operation may fail a small percentage of the
from SNMPv2
time. This is caused by a delay in the PDU response. If this happens, re-running the plan should
operation to
successfully update the snmp operation mode.”
SNMPv3
System log messages used to have “Power IQ” for the program name. The space caused an error
Syslog
in some receiving systems. In R7.1.0, the space was removed to comply with the specification.
The thresholding engine uses "greater than or equal to" and "less than or equal to" when doing
comparisons. If you sent a lower current threshold to 0, you will still get a lower threshold alert
Current
when that value is reported as 0. This is typically the case for a new installed PDU that's not yet
Thresholding
been brought into operation. If this PDU is not yet in operation, you can place the PDU into
maintenance mode to prevent the alert."

If a DNS change is made through the console, the user should restart the appliance to allow
DNS
services like LDAP to apply the change.

After upgrading, users should check their search criteria after upgrading when doing find user
LDAP\AD
searches.
Administrators can now deactivate users in Power IQ. Even a user is deactivated, their email
User Management
address can’t be reused in Power IQ.
Chrome Chrome's Built In Dark Mode should not be used with PIQ as it can affect the theme.
After a new floormap is uploaded, user’s must manually refresh the page in order to select a
Floormaps
rack. This only applies to the first time a new floormap is uploaded.
Power IQ will no longer allow unsafe HTML Tags and Attributes in the welcome message. Only
the following are allowed:
Login Message
• Allowed Tags: strong, em, a, font
• Allowed Attributes: href, title, color
Power IQ only supports trap from sensors attached directly to the PDU. Traps from wireless
Netbotz Plugin
sensors are not currently supported.
Users can bulk update the firmware, passwords, IP addresses, subnet masks, gateways, SNMP
settings, and trap destinations of one or many PDUs configured with IP v4 addresses. This
includes PDUs in the Secure Array ™ configuration and individually networked.
• The Bulk Configuration features are only supported on CPI PDU’s running firmware
Bulk configuration
4.4.240 and above.
of CPI eConnect
• Chatsworth Products PDU’s must be configured in IPv4 only mode.
PDUs
• In order for the Bulk Configuration and Firmware update features to work on
Chatsworth Products PDU’s, all PDUs in the Secure Array™ must have the same PDU
Administrative Credentials as those provided to Power IQ for the Secure Array™. This
account must be set on each PDU using the Primary PDU and also on the Alternate PDU.

Power IQ 8.1 Release Notes 19

 • The CPI Secure Array™ must be configured in accordance with the CPI User’s Manual. In
general, all PDU’s in the chain should be the same model version. If they are different,
consult the PDU user’s guide for guidance.
• Configuring Chatsworth Products PDU’s for IPv6 via Power IQ is not supported by CPI at
this time.
• If the primary Chatsworth Products PDU loses connectivity to the Secure Array™ while
updating the connected PDU’s, it will not send a trap indicating that there was a failure.
The user should use the firmware field on the facilities items tab to confirm that all
targeted PDU’s were successfully updated.
• After running a firmware update on a Chatsworth Products PDU Secure Array™, you
must wait until the Primary PDU has successfully updated the firmware on the rest of
the PDU’s in the array before running another Bulk Configuration plan on that Secure
Array™. The user should use the firmware field on the facilities items tab to confirm
that all targeted PDU’s were successfully updated. If the PDUs were placed into
maintenan Added per PIQ-19729ce mode for the upgrade, they should be returned to
service afterwards to ensure traps are processed.
• The Alternate PDU should be added to Power IQ using the IP Address of the master
PDU. Otherwise, issues with bulk configuration can occur.
Bulk configuration
Power IQ bulk configuration firmware upgrades to CPI firmware version 5.3.825 will fail
of CPI PDUs with
verification for CPI PDUs with MCM4 hardware controllers due to an incorrect build stamp
MCM4 hardware
caused by CPI firmware
controllers.
Server Technology After changing the IP address on a Server Technology PDU, it may take up to a minute for the
IP Address Changes SNMP agent to come back online again following the change. This is a known issue.
Updating Server
When updating the v7.0 firmware for some Server Technology PDUs, the PDUs may lock up. This
Technology PDU
is a known issue.
Firmware
There is a low probability that upgrading the firmware on a Server Technology CDU1 PDU using
Server Technology an ME network card and running v7 firmware may cause the PDUs to lose communication after
v7 PDU Firmware the firmware upgrade. If this occurs, the bulk configuration report in Power IQ will show the
Upgrade Issue following message: "Firmware update failed. Reason: Connectivity check timed out.” To restore
communication, the PDUs must undergo a hard reboot (power off/on).
Updating
The SysLocation and SysContact for a master Server Technology PDU can updated via CSV
SysLocation and
import using either a record for the master PDU or PDUs linked to the master PDU. If the
SysContact
SysLocation and SysContact information for the master and linked PDUs do not match, the
Information for
update may fail, or the information may be incorrectly overwritten. To address this issue, the
Server Technology
SysLocation and SysContact for the master PDUs and its linked PDUs should match.
PDUs
If Power IQ is unable to communicate with a Server Technology Sentry3 PDUs using SNMPv3, try
Enabling SNMPv3
enabled SNMPv2 on the PDU as well. While this shouldn’t be required, we’ve observed that it
on Server
many resolve the issue.

Power IQ 8.1 Release Notes 20

Technology Sentry
Switched PDUs
On Server Technology CDU1 PDUs running v7 firmware, Power IQ will generate an “Admin
Credentials Invalid” event and display the PDU in a Warning state for the following reasons:

• PDU Administrative Credentials are added to Power IQ but don’t match those of a user
Server Technology account on the PDU
PDU Firmware • PDU is running pre-v7.0m firmware
Version and X.509 • PDU has an older X.509 certificate that was generated with an older encryption protocol
Certificate Issues that is no longer considered secure.

Before upgrading to Power IQ R6.2.0, Sunbird recommends upgrading all Server Technology
CDU1 PDUs to v7.0m firmware or greater and generating a new certificate if the PDU has an
older, incompatible X.509 certificate.
Raritan First
SmartLock Solution
Customers who are using the Raritan First SmartLock solution and have enabled the automatic
(with EMKA Lock
relock timer in Power IQ may experience an issue with clearing contact sensor events in Power
and Without
IQ. If the initial relock attempt fails, a subsequent successful relock attempt will fail to clear the
Integrated Card
sensor event Power IQ. This will cause the PDU to continue to display in the Critical health state,
Reader) Automatic
even if the door is locked. If this occurs, manually clear the event in the Events tab in Power IQ.
Relock Timer
Events
The Raritan SmartLock Enhance and Advance door lock solutions that use the DX2-DH2C2
Raritan SmartLock
controller report an incorrect state for the SmartLock Powered Dry Contact sensor when the
Enhance/Advance
PDU is running in data buffered mode. This issue exists in the PDU’s 3.4.0 firmware. As such,
Incompatibility
the solution should not be used in data buffered mode until Raritan corrects the issue in a
with Data Buffered
future firmware release. PDUs with older door controllers, such as the DX-D2C6 and DX-PD2C5
Mode
models, can be used in either polling or data buffered mode.
Card Reader Traps Power IQ does not process traps for facility items in maintenance mode. As a result, you may be
and Maintenance unable to unlock the door on a rack if the controlling PDU is in maintenance mode. To avoid this
Mode known issue, you should not use maintenance mode and card reader access simultaneously.
Raritan PX2/PX3
Power IQ 6.1.1 provides support for the Raritan PX2/PX3 3.4.0 bulk configuration file format.
Bulk Configuration
Customers who have Raritan PDUs are strongly advised to upgrade to Power IQ 6.1.1 or higher
File Format
to ensure that they can bulk configure their PDUs with this firmware version.
Support
To provide a more secure web experience, TLS 1.0 is disabled in Power IQ 5.2.2 and above.
Due to this change, after upgrading Power IQ to Release 5.2.2, data sync to Raritan's
CC-SG Data Sync CommandCenter® Secure Gateway (CC-SG) may fail. CC-SG doesn't support TLS 1.1 or later.

A hotfix is available to address this issue. For more information or to obtain the hotfix, contact
Sunbird Technical Support at [email protected] or via the Sunbird Support Portal.

Power IQ 8.1 Release Notes 21

 In Power IQ 5.2.3 and earlier, certain APC Symmetra Floor UPSs were managed as Rack PDUs.
Following the first poll upon upgrade to Release 6.1.1, the type for these facility items will
update from "Rack PDU" to "Floor UPS". As a result, customers managing APC Symmetra Floor
UPSs in Power IQ may experience the following:
• Increased license usage. A Rack PDU requires one license, while a Floor UPS requires
APC Floor UPS five licenses. For assistance with additional licenses, please contact Sunbird Technical
Support Support.
Single-phase Floor UPSs misidentified with a third line/phase. A single-phase Floor UPS with
two lines that had been previously managed as a three-phase Rack PDU with three lines may be
identified as retaining the third line when converted from a Rack PDU to a Floor UPS in Power
IQ. To address this issue, decommission and then recommission the Floor UPS in Power IQ.
Upon rediscovery, the Floor UPS will be correctly identified.
Before configuring door control, ensure that the time on the server is set correctly. Otherwise, it
Door Control can prevent Power IQ from accurately updating events, sensor states, and providing an accurate
audit log.
CPI MIB IPv6
The CPI MIB incorrectly lists the Primary IP address instead of the Alternate IP address for IPv6.
Address
We’ve enhanced IP address filters on Event Notifications to allow specific IP matches versus any
IP Address Filters
IP starting with a given value. Going forward from Release 5.2, you can enter an asterisk (*) at
on Event
the end of any IP address to match IPs starting with a value. On upgrade, we preserve existing
Notifications
suffix wildcard matching by automatically adding the asterisk when needed.
Following an upgrade to 5.2, Netbotz sensors may be decommissioned and recreated. If a
Netbotz Sensors sensor in the EDM hierarchy is decommissioned, the customer should re-place the desired
Netbotz sensor back into the desired location in the EDM.
There is an issue in the PX1 1.5.7 firmware that is not likely to be fixed since 1.5.7 is supposed to
be the final release of the PX1 firmware. The PX1 is supposed to keep the MIB-II sysName and
Raritan PX1 1.5.7
object instance (i.e., PDU Name) objects in sync. When setting sysName via SNMP (as PIQ does
Firmware
via an csv outlet renaming import), these two values will be out of sync until the SNMP agent is
restarted or the PDU is rebooted.

Power IQ 8.1 Release Notes 22

Where to Find the Software Files and Obtain
Help
• Find Software: https://support.sunbirddcim.com/
• Get Help: [email protected]
• Sign Up for a Maintenance Contract: Contact your reseller or [email protected]

dcTrack® Compatibility
• Up to Release 8.1.1

Browser Compatibility
• Google Chrome 97.0.4692.99
• Safari 15.3
• Edge 97.0.1072.55
• Firefox 96.0.3

CC-SG Compatibility
• CC-SG up to and including 9.5.
• A patch is required to enable TLS1.0 on Power IQ using CC-SG v6.2.0 and earlier. See CC-SG Data Sync under
the Addition Comments section above for more information.

About Sunbird
February 16, 2021

Sunbird®, Power IQ® and dcTrack® are registered trademarks of Sunbird Software. All others are registered trademarks
or trademarks of their respective owners. These notes are intended for Sunbird customers only; their use, in whole or
part, for any other purpose without the express written permission from Sunbird Software is prohibited.

© 2022 Sunbird Software. All rights reserved.

Power IQ 8.1 Release Notes 23