The document discusses the 5S principles and methodology for organizing and standardizing a workplace. It describes the five steps of 5S as Sort, Set in Order, Shine, Standardize, and Sustain. For each step, it provides details on the goals and best practices. The overall goal of 5S is to improve work efficiency by eliminating waste, streamlining processes, and creating a clean and well-organized work environment.
The document discusses the 5S principles and methodology for organizing and standardizing a workplace. It describes the five steps of 5S as Sort, Set in Order, Shine, Standardize, and Sustain. For each step, it provides details on the goals and best practices. The overall goal of 5S is to improve work efficiency by eliminating waste, streamlining processes, and creating a clean and well-organized work environment.
The document discusses the 5S principles and methodology for organizing and standardizing a workplace. It describes the five steps of 5S as Sort, Set in Order, Shine, Standardize, and Sustain. For each step, it provides details on the goals and best practices. The overall goal of 5S is to improve work efficiency by eliminating waste, streamlining processes, and creating a clean and well-organized work environment.
The document discusses the 5S principles and methodology for organizing and standardizing a workplace. It describes the five steps of 5S as Sort, Set in Order, Shine, Standardize, and Sustain. For each step, it provides details on the goals and best practices. The overall goal of 5S is to improve work efficiency by eliminating waste, streamlining processes, and creating a clean and well-organized work environment.
makes me tired ! I cannot remember what/how to next…
Where is that Why I am making document ? mistakes again and I cannot find it ! again
Why we cannot Oh time is not enough communicate to complete this work! properly? QCS MANAGEMENT PVT. LTD.
Are you positive thinker or negative thinker?
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Thinking negatively in inside box
and give-up?
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Work together and do something
with big positive attitude?
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Even you are positive thinker,
you still need something to make your ideas realistic You need tools !
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There are useful tools
5S approaches
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What is 5S ? • 5S is a philosophy and a way of organizing and managing the workspace and work flow with the intent to improve efficiency by eliminating waste, improving flow and reducing process unreasonableness.
It is for improvement of working environment 8 QCS MANAGEMENT PVT. LTD.
What is 5S ? • 5S activities are to create good working environment through reduction of “Muri”, “Mura”, and “Muda” • It help to have a basis of strong management of workplace • What is “Muri”, “Mura”, and “Muda”? – Muri : overburden, unreasonableness or absurdity – Mura : unevenness or inconsistency, primarily with physical matter and the human spiritual condition – Muda : activity which is wasteful or doesn’t add value QCS MANAGEMENT PVT. LTD.
5S in Japanese/English/Swahili 5S is literally five abbreviations of Japanese terms with 5 initials of S.
Japanese English Ki-Swahili
S-1 Seiri Sort Sasambua
S-2 Seiton Set Seti
S-3 Seiso Shine Safisha
S-4 Seiketsu Standardize Sanifisha
S-5 Sitsuke Sustain Shikilia
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Background on 5S activities
• The word “5S(five S)” was generalized in
1980’s in manufacturing sector in Japan, as Toyota Production System (TPS) became famous in the sector and “5S activities” were set as one of the bases of TPS • Service industry started to used “5S” in 1990’s QCS MANAGEMENT PVT. LTD.
Background: - National Demonstration Project - • NDP was designed to test TQM approach for health care quality and safety improvement • NDP was conducted in US (1989-1990) and Japan (2000-2004) • Many private hospitals in Asia, Europe, and US are practicing KAIZEN-TQM approaches for health care quality, hospitals management and safety improvement
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What 5S can do?
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Team work improvement through
everyone’s participation
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Identify Abnormalities
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Identify wastes and reduce the wastes
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The 7 wastes
Overproduction Over processing Inventory
Rework Waiting
Transportation Motion 17 Mr. Taiichi Ohno, Former President of Toyota Motors QCS MANAGEMENT PVT. LTD.
Improve productivities
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Improve safety
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If no 5S activities….
Hesitate what to do Looking for necessary items
Remember what / how to do Making mistake QCS MANAGEMENT PVT. LTD.
S1: Sort • Focuses on eliminating unnecessary items from the S1: workplace Sort • Categorize equipment, furniture, tool in your S5: S2: Sustain Set working place into the following 3 categories 1. Necessary 2. Unnecessary S4: S3: Standardize Shine 3. May not necessary • This step will also help with Back to main 23 QCS MANAGEMENT PVT. LTD.
the “just in case” attitude
Back to main QCS MANAGEMENT PVT. LTD.
S1: Sorting activities
Equipment, material, tools files, furniture etc. can be categorized based on the frequency of use!
Equipment, materials May need it tools etc. in your work place
Items only used occasionally
are in this category
Not need it
Need it Items not used in current work process are in this category
Items often use are in this category
QCS MANAGEMENT PVT. LTD.
Examples of “Sorting”
• Place “Red tag” for categorization of items to
identify unnecessary items • Move unnecessary items( broken tools, obsolete jigs and fixtures, scrap and excess raw material etc.) to central stored area • Free up valuable floor space (Space utilization) • Finding abnormality of equipment and tools (Out of order, missing parts etc.)
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S2: Set • “Set” is based on finding efficient and S1: Sort effective storage of necessary items S5: • Apply “Can see, Can Sustain S2:Set take out, and Can return” philosophy • This will save time S4: S3: Standardize Shine and energy to look for something QCS MANAGEMENT PVT. LTD.
S2: Setting activities
Think not only “beatification. Need to consider workflow and arrange items
• Needed items • Items often use (with current work process)
Have consensus among Use 5S tools for proper Arrange them properly based on “Can see, Can take-out, Can co-workers on where and Organization of items return” Philosophy how to organize necessary such as items • Labeling • Color coding • Numbering • Zoning etc. QCS MANAGEMENT PVT. LTD.
Example of “Setting” activities
• Labeling , numbering, zoning for clear
identification of storage areas to keep necessary items • Set necessary items matching with workflow to minimize unnecessary movement and transportation time QCS MANAGEMENT PVT. LTD.
BASELINE ADMINISTRATION PHOTOGRAPHS AUGUST SEPTEMBER 2008 PROCESS 2008
Before 5S MID. YEAR
QCS MANAGEMENT PVT. LTD.
A f t e r
5 S 30 QCS MANAGEMENT PVT. LTD.
S3: Shine • Cleaning up one’s S1: workplace daily so Sort
that there is no dust
S5: S2: on floors, machines Sustain Set or equipment. • It will create ownership and build S4: S3: Standardize pride in the workers Shine QCS MANAGEMENT PVT. LTD.
3: Shining activities
• Clean floor, windows and walls.
• Clean and Maintain office automation machines, medical equipment and tools, office furniture • Develop and follow regular cleaning and Maintenance schedule QCS MANAGEMENT PVT. LTD.
Example of “Shining” activities
• Daily sweeping and mopping of floor, bathroom, corridor etc. • Regular cleaning and maintenance of equipment and tools • Periodical check for changes in equipment and the service area such as: leaks, vibration, misalignment, breakage etc. • IPC activities such as hand hygiene, waste segregation are also part of shine 33 QCS MANAGEMENT PVT. LTD.
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S4: Standardize • Maintain an environment S1: where S1 to S3 are Sort implemented in the same manner throughout the S5: S2:
organization Sustain Set
• Give opportunities to employees to take active part in the development S4: S3:
Standardize Shine of these standards. QCS MANAGEMENT PVT. LTD.
S4: Standardizing activities
S1
S2
S3
Develop mechanism to standardize Standardization will leads equalization of activities
S1-S3 implementation for continuation = “Production leveling and smoothing”
Standardization is useful for;
• Easy implementation of S1 to S3 activities • Equalization process output • Everyone’s participation QCS MANAGEMENT PVT. LTD.
Example of “Standardize” activities • Work instructions, Standard Operating Procedures (SOPs) • Checklist development and regular usage for SOPs • Mechanism and format development for ordering supplies, reporting etc • Color coding for waste segregation • Standardized common symbols QCS MANAGEMENT PVT. LTD. QCS MANAGEMENT PVT. LTD.
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S5 : Sustain • Maintain S1-S4 through discipline, S1: Sort commitment and empowerment S5: S2:
• It focuses on Set
defining a new Sustain
mindset and a standard in S4: S3: Standardize Shine workplace QCS MANAGEMENT PVT. LTD.
S5: Sustainability activities
People get bored if no changes.
Need to develop a mechanism to make staff exited and motivated
Further Improvement
Prevent fallback
Improvement
Measure improvement with proper
periodical monitoring QCS MANAGEMENT PVT. LTD.
Example of “Sustain” activities
• Regular progress reporting • Refresher training • Periodical evaluation of 5S activities with proper advices for continuation and further improvements • Appreciation, recognition and awarding on good 5S activities • Reminder using 5S corner, new letters, good practice sheet etc. QCS MANAGEMENT PVT. LTD.
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5S Conceptual Framework
SORT
SUSTAIN STANDARDIZE SET
SHINE QCS MANAGEMENT PVT. LTD.
5S is becoming popular for
seven solid reasons 1. Visible results enhance the generation of more and new ideas 2. The workplace gets cleaned up and better organized 3. Hospital and office operations become easier and safer 4. Results are visible to everyone - insiders and outsiders 5. People are naturally disciplined 6. People take pride in their clean and organized workplace 7. As a result the company’s good image generates more better QCS MANAGEMENT PVT. LTD.
5S-KAIZEN-TQM Phases
Preparatory Introductory Maintenance
Implementation phase phase Phase phase 2 years 3 month 6 month On going
analysis of staff • Sustaining cycle •Training • Sorting • Expansion areas to practice of • Setting 5S activities managers • Shining QCS MANAGEMENT PVT. LTD.
Target of 5S Targets of Five-S include:
Zero changeovers leading to product/ service
diversification Zero defects leading to higher quality Zero waste leading to lower cost Zero delays leading to on time delivery Zero injuries promoting safety Zero breakdowns bringing better maintenance QCS MANAGEMENT PVT. LTD.
Remember (1/2) • 5S implementation can improve both working environment and the service content. – Benefits on WEI will be better realized as you go along the training. • Go systematically to implement S1-S5: – Sort necessary & unnecessary items; – Arrange items according to work flow; – Make workplace and tools shining (daily cleaning); – Standardize “sort-set-shine” process; and – Workers acquire positive attitude to sustain & improve quality of health services. QCS MANAGEMENT PVT. LTD.
Remember (2/2) • Effectiveness of 5S in improving health care services content: – Complement to patient safety efforts, e.g., • Minimizes chances of providing wrong medicine, and treating wrong patients through proper sorting (files, records) and appropriate labeling (medicines, op-sites), as well as, use of checklist to avoid leaving items (such as gauze and scissors) by use of safe surgery checklist. – Contribute to better continuum of care, e.g., • Use of patient discharge checklists ensure correct linkages to needed services. QCS MANAGEMENT PVT. LTD.
Example of 5S activities Before 5S (2009) After 5S (2010) Disorganized items in the store. Took Use labeling and organize items lead long time to searching items needed to minimize time for searching items, easy to control stocks QCS MANAGEMENT PVT. LTD.
Example of 5S activities Before 5S Disorganized cabinet in a ward After 5S QCS MANAGEMENT PVT. LTD.
Using color coding for Visual control of ampules in a ward at MNH
Green means Yellow means giving warning on Red means giving warning on “enough stock” “stock is getting less” “close to stock out and refill ” QCS MANAGEMENT PVT. LTD.
Wrap-up
• Positive attitude is very important for implementation
of 5S activities • It is not “Cleaning Campaign” • 5S activities are to create good working environment through reduction of “Muri”(overburden), “Mura”(unevenness), and “Muda”(waste) • 5S can identify and reduce “abnormalities” and “waste”, improve “team work”, “cleanness”, “safety” and “productivity” • It is a basis of organization management QCS MANAGEMENT PVT. LTD.
Modular Kaizen Vs Kaizen Blitz: How to Choose Between These Two Kaizen Business Process Improvement Methodologies for Accelerated Productivity, Profitability and Organizational Excellence: Business Process Management and Continuous Improvement Executive Guide series, #7
Kaizen: How to use Kaizen for Increased Profitability and Organizational Excellence.: Business Process Management and Continuous Improvement Executive Guide series, #6
Modular Kaizen Vs Kaizen Blitz: How to Choose Between These Two Kaizen Business Process Improvement Methodologies for Accelerated Productivity, Profitability and Organizational Excellence: Business Process Management and Continuous Improvement Executive Guide series, #7
Kaizen: How to use Kaizen for Increased Profitability and Organizational Excellence.: Business Process Management and Continuous Improvement Executive Guide series, #6
