Os Bee L1
Os Bee L1
OCCUPATIONAL STANDARD
BASIC ELECTRICAL/ELECTRONICS
EQUIPMENT SERVICING
NTQF Level I
Ministry of Education
May 2011
Introduction
Ethiopia has embarked on a process of reforming its TVET-System. Within the
policies and strategies of the Ethiopian Government, technology transformation – by
using international standards and international BEE practices as the basis, and,
adopting, adapting and verifying them in the Ethiopian context – is a pivotal element.
TVET is given an important role with regard to technology transfer. The new
paradigm in the outcome-based TVET system is the orientation at the current and
anticipated future demand of the economy and the labour market.
The Ethiopia Occupational Standards (EOS) is the core element of the Ethiopian
National TVET-Strategy and an important factor within the context of the National
TVET Qualification Framework (NTQF).They are national Ethiopia standards, which
define the occupational requirements and expected outcome related to a specific
occupation without taking TVET delivery into account.
This document details the mandatory format, sequencing, wording and layout for the
Ethiopia Occupational Standard which comprised of Units of Competence.
Together all the parts of a Unit of Competence guide the assessor in determining
whether the candidate is competent.
Variable Range
Hand tools and Hand tools for adjusting, dismantling, assembling, finishing
test instruments and cutting. Tool set includes the following but not limited to:
screw drivers, pliers, punches, wrenches, files
Test instruments for measuring voltage, current, and
resistance. Test instruments include: volt meter, ohmmeter,
ammeter, frequency meter, power meter, Kwh meter,
PPE includes the following but not limited to:
Personal
Gloves
Protective
Protective eyewear
Evidence Guide
Critical Aspects Assessment requires evidence that the candidate:
of Competence demonstrated safe working practices at all times
communicated information about processes, events or tasks
being undertaken to ensure a safe and efficient working
environment
planned tasks in all situations and reviewed task requirements
performed all tasks to specification
maintained and stored tools in appropriate location
Underpinning Safety requirements in handling tools
Knowledge and Tools: Function, Operation, Common faults
Attitudes Maintenance of tools
Storage of Tools
Underpinning Reading skills required to interpret work instruction and
Skills numerical skills
Communication skills
Problem solving in emergency situation
Resource Tools may include the following but not limited to:
Implication Screw drivers, Pliers, Punches
Wrenches, files
Method of Competence in this unit must be assessed through:
Assessment Observation
Oral questioning
Context of Assessment may be conducted in the workplace or in a
Assessment simulated work environment
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence Selected proper measuring instruments according to tasks
Carried out measurement and calculations
Maintained and stores instruments
Underpinning Types of measuring instruments and their uses
Knowledge and
Safe handling procedures in using measuring instruments
Attitudes
Four fundamental operation of mathematics
Formula for volume, area, perimeter and other geometric
figures
Underpinning Reading skills required to interpret work instruction
Skills
Communication skills
Handling measuring instruments
Performing mathematical calculations using the four
fundamental operations
Visualizing objects and shapes
Interpreting formulae
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Resource Place of assessment
Implication
Measuring instruments
Straight edge
Torque gauge
Try square
Protractor
Combination gauge
Steel rule
Method of Competence in this unit must be assessed through:
Assessment Observation / Demonstration
Oral questioning / Written Test
Context of Assessment may be conducted in the workplace or in a
Assessment simulated work environment
Variable Range
Technical Technical drawings include the following but not limited to:
drawings Schematic diagrams
Charts
Block diagrams
Lay-out plans
Evidence Guide
Critical Aspects of Assessment require evidence that the candidate:
competencies Selected correct technical drawing in line with job
requirements
Correctly identified the objects represented in the drawing
Identified and interpreted symbols used in the drawing
correctly
Prepared/produced electrical/electronic drawings including all
relevant specifications
Stored diagrams/equipment
Underpinning Drawing conventions
knowledge Symbols
Dimensioning Conventions
Mark up/Notation of Drawings
Mathematics
Four fundamental operations
Percentage
Fraction
Equipment
Soldering gun
Multi-tester
Megger tester
Personal protective May include but not limited to:
equipment Goggles
Gloves
Apron/overall
Electrical/Electronic Passive components
Components Active components
Logic gates
IC's
Electrical Power supply
/electronic circuits Rectifier
Amplifier
Methods Amp/milliamp reading
Voltage/millivolt reading
Soldering/de-soldering techniques
Resistance test
Continuity test
Short/open circuit test
Input/output test
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence Undertook work safely and according to workplace and
standard procedures
Used appropriate electrical/electronic test/measuring
instrument
Used appropriate electrical/electronic test/measuring
techniques
followed correct procedures in testing/measuring electronic
parts and component
performed identification of parts and value reading
Conducted testing of the constructed electrical/electronic
circuits using appropriate procedures and standards
Underpinning specifications and use of tools
Knowledge and use of test instruments/equipment
Attitudes electrical/electronics theory
single phase ac principles
wiring techniques
AC/DC power supplies
soldering/de-soldering method and techniques
colour code and specification of parts
Underpinning Reading skills required to interpret work instruction
Skills Communication skills
Soldering/de-soldering techniques
Circuit construction skill
Use of test/measuring instrument techniques
Data book Reading skill
Resources Access is required to real or appropriately simulated situations,
Implication including work areas, materials and equipment, computer and
information on workplace practices and OHS practices
Assessment Competence may be assessed through:
Methods Interview / Oral questioning / Written Test
Observation/Demonstration/Practical work
Context of Competence may be assessed in a well organized work place or
Assessment in a simulated work environment
1. Plan and prepare 1.1 Materials are checked according to specifications and
to construct/ tasks
electrical/electron 1.2 Appropriate tools and equipments are selected
ics circuits according to task requirements
1.3 Task is planned to ensure occupational health and safety
(OHS) guidelines and procedures are followed
1.4 Electrical/electronic circuits are correctly prepared for
connecting and soldering in accordance with instructions
and work site procedures
2. Construct 2.1 Safety procedures in using hand tools/equipments are
electrical observed at all times and appropriate personal
/electronics protective equipment are used
circuits on PCB 2.2 Work is undertaken safely in accordance with the
workplace and standard procedures
2.3 Important electrical/electronic components are
identified
2.4 Appropriate range of methods in constructing electrical /
electronic circuits are used according to specifications,
manufacturer’s requirements and safety
2.5 Correct sequence of operation is followed according to
job specifications
2.6 Accessories used are adjusted, if necessary
2.7 Confirm the construction undertaken successfully in
accordance with job specification
3. Test the 3.1 Testing of the completed construction of
construction of electrical/electronic circuits is conducted for compliance
electrical/ with specifications and regulations using appropriate
electronic circuits procedures and equipment
3.2 Check the accurate operation of the constructed circuit
3.3 Unplanned events or conditions are responded to in
accordance with established procedures
1. Plan and 1.1 Materials are checked according to specifications and tasks
prepare for 1.2 Appropriate tools and equipment are selected according to
termination/ tasks requirements
connection of
electrical 1.3 Task is planned to ensure OH & S guidelines and
wiring/electroni procedures are followed
cs circuits 1.4 Electrical wiring/electronic circuits are correctly prepared for
connecting/termination in accordance with instructions and
work site procedures
2. Terminate/ 2.1 Safety procedures in using tools are observed at all times
connect and appropriate personal protective equipment are used
electrical
2.2 Work is undertaken safely in accordance with the workplace
wiring/electroni and standard procedures
c circuits
2.3 Appropriate range of methods in termination/connection are
used according to specifications, manufacturer’s
requirements and safety
2.4 Correct sequence of operation is followed according to job
specifications
2.5 Accessories used are adjusted, if necessary
2.6 Confirm termination/connection undertaken successfully in
accordance with job specification
3. Test 3.1 Testing of all completed termination/ connections of electric
termination/ wiring/electronic circuits is conducted for compliance with
connections of specifications and regulations using appropriate procedures
electrical and equipment
wiring/ 3.2 Wiring and circuits are checked using specified testing
electronics procedures
circuits
3.3 Unplanned events or conditions are responded to in
accordance with established procedures
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence Undertook work safely and according to workplace and
standard procedures
Used appropriate termination/ connection methods
followed correct sequence in termination / connection process
Conducted testing of terminated connected electrical
wiring/electronic circuits using appropriate procedures and
standards
Variable Range
OHS policies and Arrangements of an organization or enterprise to meet their legal
procedures and ethical obligations of ensuring the workplace is safe and
without risk to health. This may include:
hazardous and risk assessment mechanisms
implementation of safety regulations
safety training
safety systems incorporating,
work clearance procedures
isolation procedures
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gas and vapor
monitoring/testing procedures
use of protective equipment and clothing
use of codes of practice
Ethiopian electrical code
Responsible Immediate supervisor
person Service supervisor/manager
Materials, tools May include but not limited to:
and equipment Conventional E-I Transformer Assembly
Copper Wires
Stranded Wires
soldering and de-soldering tools
screwdriver (assorted)
screws (assorted)
wrenches (assorted)
Allen wrench/key
utility knife/stripper
multi-tester
diodes, transistor, capacitor, resistor, transformer
pliers (assorted)
ball-peen hammer
ESD-free work bench with mirror
Calliper
Personal May include but not limited to:
protective working clothes/apron
equipment hand gloves
face/dust mask
goggles
safety shoes
Repaired or soldering loss contacts
replaced rewinding low power transformer
parts/components replacing faulty components
cleaning
Environmental proper disposal of chemicals and components shall be based
Requirements on existing requirements of the law and chemical waste
management
non-biodegradable parts or materials shall be packed and
labeled properly for disposal
Variable Range
Hardware and Personal computers
peripheral Networked systems
devices Communication equipment
Printers
Scanners
Keyboard
Mouse
Software Software includes the following but not limited to:
Word processing packages
Data base packages
Internet
Spreadsheets
OH & S OHS guidelines
guidelines Enterprise procedures
Storage media Storage media include the following but not limited to:
diskettes
CDs
zip disks
hard disk drives, local and remote
Ergonomic Types of equipment used
guidelines Appropriate furniture
Seating posture
Lifting posture
Visual display unit screen brightness
Desk icons Icons include the following but not limited to:
directories/folders
files
network devices
recycle bin
Maintenance Creating more space in the hard disk
Evidence Guide
1. Sort and 1.1 Reusable, recyclable materials are sorted in accordance with
remove company/office procedures
unnecessary 1.2 Unnecessary items are removed and disposed of in
items accordance with company or office procedures
2. Arrange items 2.1 Items are arranged in accordance with company/office
housekeeping procedures
2.2 Work area is arranged according to job requirements
2.3 Activities are prioritized based on instructions.
2.4 Items are provided with clear and visible identification
marks based on procedure
2.5 Safety equipment and evacuation passages are kept clear
and accessible based on instructions
3. Maintain work 3.1 Cleanliness and orderliness of work area is maintained in
area, tools accordance with company/office procedures
and 3.2 Tools and equipment are cleaned in accordance with
equipment manufacturer’s instructions/manual
3.3 Minor repairs are performed on tools and equipment in
accordance with manufacturer’s instruction/manual
3.4 Defective tools and equipment are reported to immediate
supervisor
4. Follow 4.1 Materials for common use are maintained in designated area
standardized based on procedures
work process 4.2 Work is performed according to standard work procedures
and
procedures 4.3 Abnormal incidents are reported to immediate supervisor
5. Perform work 5.1 Work is performed as per instruction
spontaneously 5.2 Company and office decorum are followed and complied
with
5.3 Work is performed in accordance with occupational health
and safety (OHS) requirements
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence Practiced the basic procedures of 5S
Underpinning Principles of 5S
Knowledge and Work process and procedures
Attitudes Safety signs and symbols
General OH&S principles and legislation
Environmental requirements relative to work safety
Accident/Hazard reporting procedures
Underpinning Basic communication skills
Skills Interpersonal skills
Reading skills required to interpret instructions
Reporting/recording accidents and potential hazards
Resource The following resources must be provided:
Implications Facilities, materials tools and equipment necessary for the
assessment activity
Methods of Competence must be assessed through:
Assessment Interview / Oral Questioning
Demonstration with questioning
Context for Competence may be assessed in the work place or in a
Assessment simulated work place setting
Variable Range
Written notices Refers to :
and instructions Handwritten and printed material
Internal memos
External communications
Electronic mail
Briefing notes
General correspondence
Marketing materials
Journal articles
Organizational May include:
Guidelines Information documentation procedures
Company policies and procedures
Organization manuals
Service manual
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Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence Demonstrated knowledge of organizational procedures for
handling verbal and written communications
Received and acted on verbal messages and instructions
Demonstrated competence in recording instructions/information
Underpinning Knowledge of organizational policies/guidelines in regard to
Knowledge and processing internal/external information
Attitudes
Ethical work practices in handling communications
Communication process
Underpinning Conciseness in receiving and clarifying
Skills messages/information/communication
Accuracy in recording messages/information
Resource Note pads
Implications Pens
Methods of Direct Observation
Assessment Oral interview or written test
Context of Competence may be assessed individually in the actual
Assessment workplace or through accredited institution
Variable Range
Duties and Job description and employment arrangements
responsibilities Organization’s policy relevant to work role
Organizational structures
Supervision and accountability requirements including OHS
Code of conduct
Work group Supervisor or manager
Peers/work colleagues
Other members of the organization
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence Provided support to team members to ensure goals are met
Acted on feedback from clients and colleagues
Accessed learning opportunities to extend own personal work
competencies to enhance team goals and outcomes
Underpinning The relevant legislation that affects operations, especially with
Knowledge and regards to safety
Attitude Reasons why cooperation and good relationships are
important
Knowledge of the organization’s policies and procedures
Understanding how to elicit and interpret feedback
Knowledge of workgroup member’s responsibilities and duties
Importance of demonstrating respect and empathy in dealings
with colleagues
Understanding of how to identify and prioritize personal
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development opportunities and options
Underpinning Ability to read and understand the organization’s policies and
Skills work procedures
Write simple instructions for particular routine tasks
Interpret information gained from correspondence
Communication skills to request advice, receive feedback and
work with a team
Planning skills to organized work priorities and arrangement
Technology skills including the ability to select and use
technology appropriate to a task
Ability to relate to people from a range of social, cultural and
ethnic backgrounds.
Resource Access to relevant workplace or appropriately simulated
Implications environment where assessment can take place
Materials relevant to the proposed activity or task
Methods of Competence may be assessed through:
Assessment Direct observations of work activities of the individual member
in relation to the work activities of the group
Observation of simulation and/or role play involving the
participation of individual member to the attainment of
organizational goal
Context of Competence may be assessed in workplace or in a simulated
Assessment workplace setting
1. Define the 1.1 One’s unique sense of purpose for working and the ‘whys’ of
purpose of work are identified, reflected on and clearly defined for one’s
work development as a person and as a member of society
1.2 Personal mission is in harmony with company’s values
2. Apply work 2.1 Work values/ethics/concepts are classified and reaffirmed
values/ethics in accordance with the transparent company ethical
standards, policies and guidelines
2.2 Work practices are undertaken in compliance with industry
work ethical standards, organizational policy and guidelines
2.3 Personal behavior and relationships with co-workers and/or
clients are conducted in accordance with ethical standards,
policy and guidelines
2.4 Company resources are used in accordance with
transparent company ethical standard, policies and
guidelines
3. Deal with 3.1 Company ethical standards, organizational policy and
ethical guidelines on the prevention and reporting of unethical
problems conduct are accessed and applied in accordance with
transparent company ethical standard, policies and
guidelines
3.2 Work incidents/situations are reported and/or resolved in
accordance with company protocol/guidelines.
3.3 Resolution and/or referral of ethical problems identified are
used as learning opportunities
4. Maintain 4.1 Personal work practices and values are demonstrated
integrity of consistently with acceptable ethical conduct and company’s
conduct in the core values
workplace 4.2 Instructions to co-workers are provided based on ethical,
lawful and reasonable directives
4.3 Company values/practices are shared with co-workers using
appropriate behaviour and language
Evidence Guide
Critical Aspects Assessment requires evidence that the candidate:
of Competence Defined one’s unique sense of purpose for working
Clarified and affirmed work values/ethics/concepts
consistently in the workplace
Demonstrated work practices satisfactorily and consistently in
compliance with industry work ethical standards,
organizational policy and guidelines
Demonstrated personal behavior and relationships with co-
workers and/or clients consistent with ethical standards,
policy and guidelines
Used company resources in accordance with company
ethical standard, policies and guidelines.
Followed company ethical standards, organizational policy
and guidelines on the prevention and reporting of unethical
conduct/behavior
Underpinning Occupational health and safety
Knowledge Work values and ethics
Company performance and ethical standards
Company policies and guidelines
Fundamental rights at work including gender sensitivity
Work responsibilities/job functions
Corporate social responsibilities
Company code of conduct/values
Balancing work and family responsibilities
Underpinning Interpersonal skills
Skills Communication skills
Self awareness, understanding and acceptance
Application of good manners and right conduct
Variable Range
Quality check Visual inspection
Physical measurements
Functionality
Check against design/specifications
Quality standards Materials
Component parts
Final service rendered
Methods/processes
Quality parameters Finish
Durability
Process variations
Materials
Alignment
Damage and imperfections
Sources of may include but not limited to
information/ quality and Ethiopian standards and procedures
documents work instructions, patterns and designs
organization work procedures
manufacturer’s instructions for materials and equipment
organizational or external personnel
customer/s requirements
Variables Range
Classification Private vs public
Profit vs non-profit
Formal vs Non-formal
Individual vs Community
Local vs Foreign
Business vs Social
Small vs Large
Manufacturing vs Service
Consumer vs Industrial
Major factors Economics (local economy)
Population
competition
Three alternative Buying an existing business
Starting a new business
Operating a franchising business
Evidence Guide
Critical Aspects of Assessment requires evidence that the candidate:
Competence explained principles and concept of entrepreneurship
discussed how to become entrepreneur
discussed how to organize an enterprise
discussed how to operate an enterprise
develop business plan
industry, academe and government agencies who donated their time and expertise
Education (MoE) and Engineering Capacity Building program (ECBP) who made the
This occupational standard was developed on May 2011 at Addis Ababa, Ethiopia.