TRƯỜNG ĐẠI HỌC NGOẠI NGỮ - TIN HỌC

THÀNH PHỒ HỒ CHÍ MINH

KHOA QUAN HỆ QUỐC TẾ

BÀI TIỂU LUẬN

KẾT THÚC HỌC PHẦN HỌC KỲ II
NĂM HỌC 2020-2021

MÔN THI: NGHIÊN CỨU KHOA HỌC

CHỦ ĐỀ:ANALYZING THE IMPACT OF SPREADING INFORMATION

ON SOCIAL MEDIA OF YOUNG PEOPLE IN HO CHI MINH CITY

Sinh viên thực hiện:

Phạm Phương Nghi - 19DH700446 - PR1901
Phạm Nguyễn Thảo Uyên - 19DH

Thành phố Hồ Chí Minh, tháng 12 năm 2021

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ANALYZING THE IMPACT OF SPREADING INFORMATION ON SOCIAL

MEDIA OF YOUNG PEOPLE IN HO CHI MINH CITY

CHAPTER 1: INTRODUCTION

1.1 Background

The basic requirement for data analysis purposes among people increased as the
early 20th century gained momentum and the gap between people increased
dramatically due to success and products. creation of science and technology. Social
networking services like Facebook, Twitter, Instagram, TikTok and others are among
them.

The Facebook Platform is a social networking website run by Facebook, Inc.

owned and managed, introduced February 2004. Friends, fans, walls, message boards,
fanpages, groups, apps, live chat, likes, moths, videos, texts, surveys, affiliate links,
status, visits, giveaways, games, messages, categories, uploads, downloads and more
are available on Facebook.

In terms of background, Twitter is an online social media platform and a

microblogging feature that allows users to post and end up receiving 140-character text
messages called "tweets". Tweet, Retweet, Direct Message, celebrity following and
trending topics, links, photos and videos are really just a few of Twitter's small
functions.

For those who have used social networking sites before, the Instagram platform is
not strange. Facebook acquired the social network in 2012. The growth of Instagram to
new heights is the result of this combination. Instagram surpassed 150 million monthly
users in just one year combined with Facebook. The number of users is still growing,
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whether they use it for personal, business or other purposes. However, there are
differences between Facebook and Instagram. If Facebook is mainly used to convey
your feelings through status lines. This can be confirmed by a photo on Instagram. As a
result of this inference, Instagram has become more attractive than Facebook. Instagram
is also rated as extremely user-friendly. Thanks to that, the elderly can use it
comfortably. Just go to Instagram and tap the camera icon, then snap a few photos of
yourself and upload them. In addition, Instagram has 19 distinct photo editing effects,
making it more popular than Facebook. Not only that, there are many Emoji apps
available on Instagram. It will help you create a smiley face or an upward finger shape
very simply.

On the other hand, TikTok is a Chinese social media and music video platform
founded by Zhang Yiming, the creator of ByteDance and launched in 2017 for markets
outside of China. It is used to create 3 to 15 seconds music, lip-sync, dance, comedy
and talent videos as well as short 3 to 60 seconds repeat videos.

There are many other social networking sites that are becoming increasingly
popular and will continue to do so in the future. Facebook is now often considered the
queen of social networking with a large and dedicated following. As of approximately
December 31, 2020, Facebook has 2.8 billion monthly active users (MAUs) worldwide
(Matt Ahlgren and WSHR Team, August 18, 2021).

The birth of the social network Facebook is one of the advancements of new
media in Vietnam, because it has brought many conveniences, meeting the extremely
diverse needs and purposes of each individual: from work, study, business and
especially, the ability to quickly expand and establish a communication network that is
not limited in space and time with the lowest cost. In the face of a series of new
technologies, social networks seem to be becoming an important companion in the lives
of young people. Vietnamese spend an average of 2.12 hours per day on social
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networks, with Facebook being counted as the most (3.55 hours), compared to the
national average of 1.42 hours. Users use social networks for many reasons. The basic
goal is to connect and communicate. Social network users are especially interested in
news updates. (Vinaresearch, Research Report 2018 on Social Networking Habits
of Vietnamese People).

The field of electronic journalism strives to communicate and promote

information due to the habit of spending a lot of time on social networks, as well as the
rapid development of technology. Therefore, besides the advantages, the use of social
networks contains many potential risks and dangers that can directly affect users, such
as disclosing personal information, personal photos and disseminating personal
information. false, false, and unfiltered data. As a result, a series of unforeseen effects
emerge, such as the proliferation of fake news on social media platforms. Fake news
comes in many forms, characters, and motives. Fake news has many applications,
including: inciting content for commercial gain Fake news, mixed truth Somewhat
familiar domain name: At first glance, information found on news websites having a
domain like cnn.co seems to be trusted. But, in reality, it is only news that favors a
certain individual or political party, and it always openly supports a particular political
point of view. Fake news spreads quickly on social networking sites like Twitter and
Facebook. It makes a lot of sense when a distributor has user data to determine when,
popular themes for all ages, appearing in the corners of the screen, and categories that
each user likes. read. As a result, even if corrections are made, it will be too late as the
bogus news has spread all over the world. (Fake news: what exactly is it? _ How do you
spot it? James Carson and Michael Cogley). This has greatly affected social network
users around the world, and especially in Vietnam. Especially in big cities, and
especially among young people in Ho Chi Minh City, especially during the Covid - 19
pandemic. It allows them to keep in touch with their partner even when they cannot. See
them as often as they want. Furthermore, social media keeps you up to date on Covid -
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19 important news that is happening anywhere across the country or in your local area.
Knowing everything with the click of your finger is a huge advantage. Besides the
multitude of benefits that social media brings, it also has unforeseen downsides. "We
take misinformation seriously." Mark Zuckerberg, CEO of Facebook, wrote just a few
weeks after the 2016 presidential election. Since then, how to reduce the harm caused
by "fake news" has been a significant concern of both technology and government
organizations around the world. As a result, isolating the effects of misinformation is
particularly difficult for scientists. It is unusual for users to provide both correct and
incorrect information about the same event occurring at roughly the same time. For the
above reasons, we chose the topic "Analyzing the problem of disseminating information
on social networks of young people in Ho Chi Minh City" and using the most popular
type of survey today through social networking sites facebook, and electronic
newspapers to serve our research topic.

1.2 Objective

The main purpose of this research is analyzing the impact of spreading

information on social media of young people in Ho Chi Minh city on social networks
with the aim of raising awareness of people about selecting information sources to
obtain. As a result, in order to achieve some specific objectives, it must be clarified:

− Overviewing the role of social media in today's world

− Clarifying why young people in Ho Chi Minh City distribute unconfirmed news 
− The impact of information diffusion on Ho Chi Minh City's social networks
− The challenge of transmitting knowledge from the rest of the world to Vietnam
− Analyzing a better grasp of how information is distributed and received in a more
intelligent and efficient manner.
− Emphasize systems that spread misinformation unpredictably
− Mention the solution for people to become information filters
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1.3 Theoretical framework

The research is based on the theory “Magic Bullet” of Laswell and Hovland et.al. The
Magic Bullet theory is defined as that viewers are in passive situations and be affected
directly by mass media (Harold Laswell, Propaganda Technique in the World War,
1927). Individuals accept the message they hear from the media without considering.
As a result, the message was directed straight at the audience and, like a magic bullet,
pierced their minds, elicited the same reactions from everyone. Despite the fact that
there is significant confusion surrounding this theory, the "needles" model includes
important truths. The most well-known proponent of this concept is Harold Lasswell
(1927). According to Lasswell, the media holds enormous power and is able to persuade
and control public opinion. The data shows that (political) media operations were
always employed to brainwash the populace during WWII" (Mysterious Power, pp.
20, 2014). 

Likewise, this hypothesis is remembered for articles that assist writers with evaluating
the relationship, effect, and effect of interpersonal organizations on client discernments,
particularly assuming the clients here are youngsters in Ho Chi Minh City. Watchers are
straightforwardly impacted by the broad communications, yet informal organizations
are additionally a method for correspondence. The use of this hypothesis assists creators
with distinguishing or evaluating the effect of interpersonal organizations on the
scattering of data by youngsters in Ho Chi Minh City.

1.4 Hypothesis

“Analyzing the impact of spreading information on social media of young people

in ho chi minh city" depends on the speculation that the spread of data by youngsters in
Ho Chi Minh City adversely affects informal community clients in Vietnam overall and
HCMC specifically.
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The review centers around the antagonistic effects on youngsters utilizing

informal organizations, particularly youngsters in Ho Chi Minh City. Along these lines,
with the aimless dispersal of data on interpersonal organizations of youngsters, it has
caused flighty outcomes, straightforwardly influencing the beneficiaries of data. Just as
the roundabout effect on the disseminator of data.

1.5 Significance of Study

The spread of bogus data on the Internet has prompted some genuine outcomes,
particularly in this period of cutting edge innovation, when the transmission of data is
quicker than any time in recent memory. Subsequently, many individuals take
advantage of this to accomplish their own motivations. The transmission of wellbeing
related deception on the web has been displayed to have destructive ramifications for
general wellbeing. Hardly any individuals realize that there is a tremendous relationship
between phony information and the variety of interpersonal organizations, which has
raised questions about the monetary and political circumstances on the planet. For
instance, the counter Vaccine online media discourse was referenced as a component in
the expanding number of guardians declining to be inoculated. Additionally, during the
2014 Ebola flare-up, online media bits of hearsay powered discontent among medical
services laborers, adversely affecting endeavors to contain the episode. During the
Coronavirus episode last year, many individuals promoted via online media that they
were offering medications to assist with forestalling the sickness, or they spread bogus
data about the quantity of individuals tainted in Vietnam, to cause harm. damage to
individuals. trust in the public authority and make turmoil locally.

To that end this theme is so significant in each part of life. To that end the peruser
ought to comprehend the significance and criticalness of this subject as it influences
discernment and practice.
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This exploration is both logical and common sense. As far as science, through
this examination paper, the creator presents the elements and speculations of
correspondence, which will offer more enticement to the exploration paper. What's
more, the data and information on this subject have been examined and screened by
researchers dependent on the momentum conditions, and the outcomes affirm that the
spread of wrong data has positive outcomes. unwanted results in numerous parts of life.

In common sense terms, this review has arranged every one of the genuine
outcomes of disinformation. The reasons and strategies introduced in the exploration
paper can be applied to numerous circumstances throughout everyday life. This work
will be a reference for organizations just as divisions to deal with the utilization or
spread of organization data. Besides, this exploration paper additionally assists users
with trying not to be impacted by erroneous or uncorrected information on interpersonal
organizations and select data to refresh, keeping away from wrong data refreshing.

1.6 Scopes

Currently, social networks are an indispensable part of consumers' lives, this is

where they often use to exploit information and share and spread information. Also,
because we are living in the age of technology, an era where social networking services
are services that connect people together for many different purposes regardless of
space and time. Therefore, the study will focus on consumers' motivation to share
information on social networks, through the research the author will analyze the main
problem of young people's information dissemination. Besides, that will provide
solutions to help young people select, receive and spread the right information.

- Time range: From 2014 to 2021. Beginning around 2014, long range interpersonal
communication stages The celebration turned into the most famous in Vietnam and
particularly in Ho Chi Minh City. Until 2021, the issue of spreading data is turning out
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to be increasingly normal, making direct mischief informal organization clients,

particularly youngsters in Ho Chi Minh City, so the writers have picked this course of
events to carry out. Research is in progress to draw out the impacts of disinformation in
the most influential way.

- Area scope: Ho Chi Minh City - Whereas young people in Ho Chi Minh City are more
likely to embrace innovation early in life and utilize it on a daily basis. Furthermore, Ho
Chi Minh Metropolis is Vietnam's largest city and home to the majority of the country's
young people. As a consequence, doing research and formulating well-founded
conclusions is easiest here.

- Scope of subjects: Status, causes, impacts and consequences of information

dissemination on social networks. Advise users to use a secure network. Young people
in HCMC aged 18-25. Interview with some senior media experts.

1.7 Limitation

Despite the author's best efforts, this topic occurs on a wide scale and has a
global scope. As a result, mistakes such as awkward writing, inadequate information,
and incompleteness cannot be avoided in the research. Due to a lack of experience and
time spent gathering information Furthermore, because the research was conducted
during the Covid-19 outbreak, the author was unable to perform street surveys and
interviews to strengthen the effectiveness of this research work.

1.8 Organization

This research paper "Analyzing the problem of spreading information on social

networks of young people in Ho Chi Minh City" is implemented in 4 main chapters:
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Chapter 1. Introduction: Here the author will start with an introduction to the
main topic, including basic information, objectives, scope based on the topic
manuscript, including background information, goals and scope of the organization.

Chapter 2. Literature review: In this program, we will introduce the basic status
of using social networks of young people in Ho Chi Minh City. In addition, the author
also provides an overview of all the studies related to the factors related to the problem
of transmission. The problem of reliable publicity has issues that the authors have
delved into and issues that this study will add.

Chapter 3. Methodology: Moving to the third program, the author will go into a
detailed description of the research method of the article and the decimal data method
for the article research. Analyze and deepen the problems of social media networks.

Chapter 4. Conclusion: On the results of the 3, the end of the program will be
discussed to give the final results to improve understanding, knowledge about how to
use the network, acquire and spread money.

CHAPTER 2: LITERATURE REVIEW

2.1 Related literature:

Kate Starbird, Emma S. Spiro, and Kolina Koltai (June 25, 2020).
Misinformation, Crisis, and Public Health—Reviewing the Literature. 

The authors further emphasize in this paper that the Covid-19 pandemic is
accompanied by an "epidemic" (Rothkopf 2003; WHO 2020a), a term coined by the
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World Health Organization to denote widespread transmission. Disseminating

inaccurate and misleading information about medicines that help cure illnesses caused
by Coronavirus. 

To capture the confusing and changing conditions in a crisis, people

communicate through a mechanism called collective sense. In the process of collective
perception, we can go wrong - or the process can be controlled and exploited. False
information about the number of persons afflicted or the origin of the virus can
influence people's anti-epidemic views during the peak of the covid pandemic. They
will become perplexed, fearful, and lose faith in the government, resulting in ineffectual
anti-epidemic actions. 

In this piece, the author also brings up a tragic truth about the impact of sharing
erroneous information about this dreadful disease. It has been accused of poisonings
that killed people in Iran (Forrest 2020), racial hatred and violence against Asians
(Kozlowska 2020), and the usage of untested and potentially hazardous medications.
hazard potential (Kozlowska 2020). Rogers et al. (Rogers et al., 2020). Alba 2020 is a
film that has become popular on social media platforms and around the world, making
many false claims and conspiracy theories about the disease, including one anti-vaccine
message. Propagandists of disinformation include well-intentioned friends and relatives,
opportunists buying books and nutritional supplements for sale, and world leaders
seeking to consolidate political power. 

This public health crisis strikes at an especially inconvenient time, when we are
already grappling with information overload and widespread disinformation brought on
by the increased use of information technologies on the Internet. The unique mix of a
worldwide pandemic and global connectedness may be unprecedented, but scientists
have long studied how people adapt to collective stressful events as individuals,
communities, and societies (Barton 1970).
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With forceful words and eyewitnesses, the author emphasizes the unpredictability
of distributing misleading information during the Covid - 19 outbreak in this journal
article. However, the author recognizes that our information processing system is not
perfect, and that we all make mistakes. Our unofficial explanations can be erroneous at
times, and rumors can be false and misleading. In other circumstances, persons who are
deliberately deceiving others can take advantage of the public's sensitivity by
disseminating false information.

Héloïse Théor, Emmanuel M.Vincent (November 26th, 2021). Investigating

Facebook’s interventions against accounts that repeatedly share
misinformation

The authors of this research report outline Facebook's strategies to limit the spread of
inaccurate information across social networking platforms. Facebook, like many other
digital platforms, is under pressure to control misinformation. According to the
company, users who repeatedly distribute fake documents ('re-offenders') will have
their distribution restricted, but little is known about how this measure is implemented
or its impact. 

To see how effective Facebook's restriction on banning accounts that regularly

spread misinformation would be, we used data from Science Feedback, one of its third-
party fact - checking partners. Science Feedback is an independent fact - checking
group that ensures the accuracy of scientific statements and articles. The team keeps
records of the most popular press stories or social media posts, invites subject matter
experts to rate their credibility, and publishes explanatory essays for a public audience.
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declare. It helps maintain an online database of URLs where investigated complaints

have been published or repeated, which can be found at open.feedback.org. 

Researchers received a list of approximately 4,000 URLs from Science Feedback,

which had been evaluated by its experts. On January 4, 2021, listings were gathered,
with cover links indicated in 2019 and 2020. With the exception of URLs marked as
'Partial False,' 'Missing Context,' 'Wrong subject line,' or 'True,' as well as URLs
marked as 'False' but 'corrected' by publishers, authors rely on 2,452 URLs marked as
'False', what authors call 'false news links'. regulated', as these labels do not contribute
to ‘recidivism'. 

According to Facebook's official release, "recidivism" accounts are expected to

reduce distribution, although the exact rule by which accounts are classified as
"recidivism" is not mentioned. However, according to a Facebook employee (Solon,
2020), the firm operates on a "strike" system, which means that a page can post
erroneous material and receive a one - time warning before the platform takes action. 

After two strikes in 90 days, an account is marked as a "repeat offender". Authors

extrapolated timeframes during which each account must have been in repeat offender
status based on this 'two strikes in 90 days' criteria and the list of strike dates provided
by Science Feedback. Researchers utilized the date of the post as the strike date if a post
shared a disinformation link that had previously been fact-checked as 'False.' If an
account shares a link that is later fact-checked and found to be false, the fact-check date
is utilized as the strike date. A repeat offender period is defined as any time in the past
90 days when an account shared two or more 'false news links.'

Other users will be made aware that there are people around them who break
community norms or distribute incorrect information on Facebook as a result of this 90-
day account lockout warning mechanism. As a result, individuals can take measures and
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selectively listen to information from these persons. Furthermore, this warning restricts
the quantity of data transmitted and discourages additional users.

2.2 Related studies:

Hunt Allcott, Matthew Gentzkow and Chuan Yu (April - June, 2019).

Trends in the diffusion of misinformation on social media

In this study, from January 2015 to July 2018, authors give new information on the
importance of misinformation and lies distributed on social media. In a series of five
prior studies and online lists, authors compiled a list of 569 sites recognized as
purveyors of misleading information. These are referred to as "false news sites"
collectively. Using data from BuzzSumo, scientists from this website calculate the
number of Facebook engagements and Twitter shares for all stories on these sites by
month.

From early 2015 through the months following the 2016 election, interactions
with the fake news sites in this database increased steadily on both Facebook and
Twitter. Interactions on Facebook then dropped by more than half, but many increased
on Twitter. From the beginning of the study to late 2016, the ratio of Facebook
engagements to Twitter shares was relatively constant, but by the end of our study, it
had dropped. Interactions with large news sites, minor news sites, business and culture
sites, on the other hand, have stayed fairly consistent over time, and have followed
similar tendencies on Facebook and Twitter both before and after the 2016 election. The
findings also show that the overall degree of interaction with disinformation is still
high, and that Facebook continues to play a significant role in its spread. Fake news
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sites generated around two-thirds as many Facebook engagements as the 38 main news
sites in the authors’ survey during the election season. Even despite the post-election
drop, monthly Facebook engagements with fake news sites average about 60 million.
This study shows how new data on social media usage may be utilized to answer
critical political science concerns about media exposure and content management
methods on social media platforms. Parallel research published shortly after our
working paper reveals broadly similar findings (Resnick et al., 2018).

Nicholas Dias, Gordon PennyCook and David G. Rand (January 14, 2020).
Emphasizing publishers does not effectively reduce susceptibility to
misinformation on social media

Researchers performed a survey of over 7,000 Americans in order to answer the

question, "Platforms are making it easier for users to identify the source (i.e. publisher)
of news. Does this intervention assist users discriminate between correct and false
content?". And the findings revealed that increasing publication prominence is useless,
if not downright harmful, in combating disinformation on social media. These findings
emphasize the necessity of social media platforms and civil society organizations that
empirically evaluate solutions rather than relying on visual appeal to implement them.

In two survey studies, researchers offered a sequence of actual social media

headlines given in Facebook format to American participants (N = 2,217). Specialists
made publisher information more accessible for some headlines (by adding a logo
banner), while writers made publisher information less prominent for others (by
removing all publisher information).
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Regardless of whether the headline was genuine or false, authors discovered that
publisher information had no significant effect on whether participants perceived the
item as accurate or expressed an intent to spread it. To put it another way, knowing a
headline came from a disinformation website did not make it less credible, and knowing
it came from a mainstream website did not make it more credible. Specialists conducted
three follow-up surveys (total N = 2,770) to evaluate this lack of effect. Writers
discovered a strong, positive link between a specific outlet's trustworthiness and the
credibility of the headlines it produced. As a result, learning the source of a headline
often does not appear to provide further information regarding its truth beyond what is
immediately obvious from the headline alone.

Finally, authors discovered in a survey of 2,007 Americans that disclosing

publisher information increased headline accuracy ratings only when headline
plausibility and publisher trust were "mismatched" - for example, when a plausible
headline came from a distrusted publisher (e.g., fake-news or hyperpartisan websites).

Identifying the publisher reduced the accuracy ratings of plausible headlines from
distrusted publishers while increasing the accuracy ratings of implausible headlines
from trusted publishers in similar circumstances of mismatch.

The findings imply that emphasizing source reliability as a means of fighting

disinformation may not be very helpful, and may even be harmful in some cases.

2.3 General comments on related literature and studies

All of the preceding literature and associated studies are major contributions to this
field's research. The transmission of information, particularly misleading information
on social media, is growing more dangerous than ever among young people in Ho Chi
Minh City. However, it appears that customers are still unaware of the severity of the
problem. Researchers have attempted to look at this issue from as many perspectives as
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possible. Many people are aware of the major problems produced by the negative
impacts of spreading disinformation, according to the authors, but there are still few
ways to remedy it and some solutions. Furthermore, studies on this subject in Vietnam
are still extremely limited, lack a variety of perspectives, and are not conducted on a
broad scale. As a result, the material that is currently lacking will be added and
enhanced in the future. this research.

CHAPTER 3: METHODOLOGY

3.1 Subjects

120 young adults aged 18 to 30 years old, living and working in Ho Chi Minh
City, comprising 89 women and 31 men, of whom 115 are students from various
institutions, were interviewed for this study. Five of the subjects were well-known
young individuals on social media, and the study took place in Ho Chi Minh City.
Every day, they utilize social media and get a lot of information from these sites. There
are 73 students from Ho Chi Minh University of Foreign Languages and Informatics
(HUFLIT), 10 from Saigon University (SGU), 8 from University of Social Sciences and
Humanities (USSH), and 7 from University of Social Sciences and Humanities (USSH)
(USSH). Subjects included students from Nguyen Tat Thanh University (NTTU),
University of Medicine and Pharmacy of Ho Chi Minh City (UMP), and Banking
University of Ho Chi Minh City (BUH). Because of their interests, experiences, and
habits of updating and disseminating information via social media. This study can be
extremely compelling because the survey findings have demonstrated varied elements
and common perspectives from students from six institutions and five renowned young
people on social networks. reality. Two groups of study participants were formed:
Group A (University students): There were 115 students in this group, with 86
girls and 29 guys ranging in age from 18 to 24. This group included 73 students from
the Ho Chi Minh University of Foreign Languages and Informatics (HUFLIT), 10
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students from Saigon University (SGU), 8 students from the University of Social
Sciences and Humanities (USSH), 7 students from Nguyen Tat Thanh (NTTU), 10
students from the Ho Chi Minh City University of Medicine and Pharmacy, and 7
students from the Banking University of Ho Chi Minh City (BUH). This group utilizes
social media to entertain themselves and to keep up with information that is provided on
these platforms.
Group B (Communication Managers, a handful of social media celebrities):
This group consists of five people, three women and two men, all between the ages of
20 and 30. Although they are acting The role is a social network user and directly
spreads information on social networks and has a lot of experience in disseminating
information, but this group uses social networks and spreads information in a positive
way, entertainment, education and journalism. Interviewees include Tun Pham
(TikToker, KOL), Nguyen Minh Tai (Communication Director), Mai Am Nhac (KOL,
Rapper, Musician), Nguyen Hong Nhung (Communication Director) and Helly Tống
(Fashionista). Moreover, they are all influential people and make a lot of money thanks
to videos with humanistic values, conveying information, attracting views on both
facebook, youtube, tiktok and even the field of journalism.
3.2 Materials
In this study, questionnaires and interviews were the two main methods used to
conduct the survey.

3.2.1. Questionnaire:

This is the procedure for conducting a survey for group A. A questionnaire is a

research instrument that consists of a series of questions used to gather data from
individuals. The identical questionnaire questions were administered to group A in this
investigation. Because of the Covid-19 epidemic and the large number of students from
various institutions, a questionnaire is the best approach to survey them. Additionally,
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because this approach is popular with students who must take it on a daily basis during
college, they will not find it difficult to use. Best of all, regardless of the distance
between many different individuals, researchers may swiftly obtain information. (The
best approach to survey them is through a questionnaire.) The questionnaire for this
study has 12 questions separated into three types: seven multiple choice questions, one
scale question, and one open-ended question. All of the inquiries were about TikTok's
effect on the young generation in Ho Chi Minh City, as well as their behavior when
using the app. There are personal inquiries like your name, gender, and school. 

3.2.2. Interview

In addition to the questionnaire, the researchers utilized this strategy for group B,
which consisted of a set of five open-ended questions concerning their firsthand
experience with TikTok and their effect on it. Group B includes individuals whose
videos are directly influenced by TikTok users' behavior, particularly the group of
watchers, thus the conclusions from this group will be subjective. The researchers were
able to decipher the behavior of TikTok users in general as well as the influence of
TikTok on producers' views as a consequence of these findings. The questions posed to
this group focused on how people use TikTok and how it differs from other social
media platforms like Facebook and Instagram in terms of entertainment value.

3.3 Procedures

Questionnaires and interviews were the two major methods utilized to perform
the online survey, as stated in the methodologies section.

3.3.1. Questionnaire

Because of an issue with Covid, this technique was made online using Google
Forms on group A from November 21, 2021 to November 27, 2021, thus doing an
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online survey may secure the health of both researchers and subjects. Over the course of
two days, a series of 12 research - related questions was compiled. The poll had 115
participants, all of whom were students. The team decided on Facebook as the most
user-friendly platform. The form was shared to HUFLIT Confessions, SGU Confession,
Humanities Confessions, NTTU Confessions, BUH Confessions, UMP Confessions to
invite them to take a survey with permission from the administrators of those sites.

3.3.2. Interview

This strategy is produced through the use of internet messengers. Following the
completion of the questionnaire, we contacted 5 respondents in group B to seek a brief
online interview. Five open-ended questions were asked of Group B during the
interview. Each participant was questioned for roughly 10 - 12 minutes in turn, and the
interviews with all five subjects took more than 2 hours in total over two days.

3.4 Statistical treatment

Microsoft Word, Microsoft Excel, Google Forms, Facebook, and Google were
utilized in this study. 

Microsoft Word is a piece of software that allows you to create and save
documents. This makes it easier for researchers to take notes, store data, and summarize
the entire paper. 

Microsoft Excel is used to organize and analyze data. This program simplifies
the process of appropriately calculating and analyzing data. 

Google Forms is an online tool that allows us to construct a survey and publish it
across several platforms, making it easier for researchers to collect survey replies and
data. this question as soon as possible. 
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Facebook is a major social network utilized mostly by Vietnamese people, it is

the best platform (used) for conducting surveys, collecting data, and contacting
individuals. 

Google is a completely automated search engine that is used to gather data and
discover information.
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BẢNG KHẢO SÁT VỀ VẤN ĐỀ LAN TRUYỀN THÔNG TIN SAI LỆCH
TRÊN MẠNG XÃ HỘI

Chào các bạn, chúng tôi là một nhóm sinh viên của trường Đại học Ngoại ngữ -
Tin học TP. Hồ Chí Minh, chúng đang hiện đang làm bài nghiên cứu về vấn đề lan
truyền thông tin sai lệch trên mạng xã hội.

Hiện nay, xã hội tiến bộ, kéo theo đó là nhu cầu đời sống con người cũng phát
triển. Trong đó tiêu biểu nhất là sự ra đời và phát triển của mạng xã hội - một trong
những phương tiện truyền tải thông tin, kết nối người với người. Với sự phát triển mạnh
mẽ của này, những thông tin được cập nhật liên tục, tuy nhiên, không thể không kể đến
những vấn nạn xảy ra, trong đó có vấn nạn lan truyền thông tin sai sự thật trên mạng xã
hội. Từ đó gây ra nhiều hệ quả không lường trước được.

Ý kiến của bạn sẽ góp phần rất quan trọng để chúng tôi thực hiện bài nghiên cứu
này. Chúng tôi cam đoan các thông tin trong bảng khảo sát chỉ được sử dụng cho bài
nghiên cứu và không còn mục đích nào khác. Rất cảm ơn sự đóng góp của bạn.

I. Thông tin chung

1. Độ tuổi của bạn 

a. 18 - 24 tuổi

b. 25 - 35 tuổi

c. Trên 35 tuổi

2. Bạn học trường nào? 

a. HUFLIT
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b. Mục khác

3. Giới tính

a. Nữ

b. Nam

c. Mục khác

4. Bạn hiện có đang sinh sống và làm việc tại TP. HCM không?

a. Có 

b. Không

II. Những câu hỏi về “Vấn đề lan truyền thông tin trên mạng xã hội”

5. Mục đích sử dụng mạng xã hội của bạn là gì? 

a. Giải trí

b. Liên lạc với gia đình, bạn bè

c. Học tập và trao đổi thông tin 

d. Cập nhật thông tin thường xuyên

e. Mục khác

6. Bạn hay nắm bắt tin tức qua các phương tiện truyền thông nào?

a. Mạng xã hội (Facebook, Instagram,...)

b. Tivi
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c. Báo điện tử

d. Mục khác

7. Theo bạn, "tin giả" nghĩa là gì? 

a. Là những tin tức được lan truyền nhằm mục đích không chính đáng

b. Tin không chính thống, không có trong thực tế

c. Tin giả không được chứng minh bởi bất kỳ giả thuyết, nghiên cứu khoa học
nào

8. Mỗi ngày bạn dành bao nhiêu thời gian cho mạng xã hội? 

a. 2 - 4 tiếng

b. 5 - 8 tiếng

c. Trên 8 tiếng

9. Theo bạn, đâu là nguồn thông tin chính thức và uy tín?

a. Các fanpage có tích xanh

b. Các trang báo điện tử lớn (VN Express, Báo Mới,...)

c. Mục khác

10. Những vấn đề bạn gặp phải trong việc tiếp nhận thông tin? 

a. Thông tin sai sự thật

b. Thông tin gây hoang mang hoặc không rõ ràng

c. Nguồn đăng thông tin không đáng tin cậy

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d. Có quá nhiều thông tin từ nhiều nguồn

e. Mục khác

11. Theo bạn, nguồn thông tin sai lệch có ảnh hưởng thế nào đến đời sống con
người? 

a. Nguồn thông tin sai lệch sẽ gây cho người đọc hoang mang

b. Gây ảnh hưởng đến việc nắm bắt thông tin, tin tức

c. Mất tiền, mất của khi tin vào tin giả, hoặc nhiều thứ khác

d. Thúc đẩy tranh chấp, bạo động

12. Theo bạn, vì sao ngày càng có nhiều tin giả?

a. Càng có nhiều người sử dụng Mạng xã hội

b. Nhiều người tung tin giả để thu hút sự chú ý, từ đó tăng tương tác

c. Các báo lá cải muốn giật tít để kiếm lời

d. Mục khác
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REFERENCE LIST

- Nicholas Dias, Gordon PennyCook and David G. Rand (January 14, 2020).
Emphasizing publishers does not effectively reduce susceptibility to misinformation on
social media
- Hunt Allcott, Matthew Gentzkow and Chuan Yu (April - June, 2019). Trends in the
diffusion of misinformation on social media
- Vinaresearch (2018), Research Report on Social Networking Habits of Vietnamese
People 
- Harold Laswell, Propaganda Technique in the World War (1927)
- Kate Starbird, Emma S. Spiro, and Kolina Koltai (June 25, 2020). Misinformation,
Crisis, and Public Health—Reviewing the Literature. 
- Héloïse Théor, Emmanuel M.Vincent (November 26th, 2021). Investigating
Facebook’s interventions against accounts that repeatedly share misinformation