Stairs Ladders Handbook

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Stairways and Ladders:

A Guide to OSHA Rules


OSHA 3124
2003 (Revised)
This informational booklet provides a
generic, non-exhaustive overview of a
particular topic related to OSHA standards.
It does not alter or determine compliance
responsibilities in OSHA standards and in the
Occupational Safety and Health Act of 1970.
Because interpretations and enforcement
policy may change over time, you should
consult current and administrative interpretations
and decisions by the Occupational Safety and
Health Review Commission and the Courts
for additional guidance on OSHA compliance
requirements.

This publication is in the public domain


and may be reproduced, fully or partially,
without permission of the federal government.
Source credit is requested but not required.

This information is available to sensory


impaired individuals upon request.
Voice phone: (202) 693–1999; teletypewriter
(TTY) number: 1–877–889–5627.
Stairways and Ladders:
A Guide to OSHA Rules
U.S. Department of Labor
Elaine L. Chao, Secretary
Occupational Safety and Health Administration
John L. Henshaw, Assistant Secretary
OSHA 3124
2003 (Revised)

i
Contents
Introduction ..................................... 1
General Requirements ..................... 2
Rules for Ladders ............................. 3
All Ladders ........................................................ 3
Specific Types of Ladders ................................... 5
Stepladders ........................................................ 6
Portable Ladders ................................................ 6
Fixed Ladders .................................................... 7
Cages for Fixed Ladders ............................. 10
Wells for Fixed Ladders ............................. 11
Ladder Safety Devices and Related
Support Systems for Fixed Ladders ............. 11
Requirements for Mounting Ladder
Safety Devices for Fixed Ladders ................ 12
Defective Ladders ............................................ 13

Rules for Stairways........................ 14


Stairways Used During Construction ................ 14
Temporary Stairs ............................................. 15
Stair Rails ........................................................ 15
Handrails ........................................................ 17
Midrails .......................................................... 17

Training Requirements................... 18
Glossary ......................................... 19
OSHA Assistance ........................... 21
Safety and Health Management
System Guidelines ............................................ 21
State Programs ................................................ 22

iii
Consultation Services ....................................... 22
Voluntary Protection Programs (VPP) ............... 23
Strategic Partnership Program .......................... 24
Alliance Program ............................................. 25
Training and Education .................................... 25
Electronic Information ..................................... 26
OSHA Publications .......................................... 27
Emergencies, Complaints,
or Further Assistance ....................................... 27

OSHA Regional Offices .................. 29

iv
Introduction
Working on and around stairways and
ladders is hazardous. Stairways and ladders are
major sources of injuries and fatalities among
construction workers for example, and many of
the injuries are serious enough to require time off
the job. OSHA rules apply to all stairways and
ladders used in construction, alteration, repair,
painting, decorating, and demolition of worksites
covered by OSHA’s construction safety and
health standards.

1
General Requirements
These rules specify when employers must
provide stairways and ladders. In general, the
standards require the following:
■ When there is a break in elevation of 19 inches
(48 cm) or more and no ramp, runway,
embankment, or personnel hoist is available,
employers must provide a stairway or ladder
at all worker points of access.
■ When there is only one point of access between
levels, employers must keep it clear of obstacles
to permit free passage by workers. If free
passage becomes restricted, employers must
provide a second point of access and ensure
that workers use it.
■ When there are more than two points of access
between levels, employers must ensure that
at least one point of access remains clear.
In addition, employers must install all stairway
and ladder fall protection systems required by
these rules and ensure that their worksite meets
all requirements of the stairway and ladder
rules before employees use stairways or ladders.
See 29 CFR 1926.1050-1060 for the details of
the standard.
Note: The standard does not apply to ladders
specifically manufactured for scaffold access
and egress, but does apply to job-made and
manufactured portable ladders intended for
general purpose use. Rules for ladders used on or
with scaffolds are addressed in 29 CFR 1926.451
Subpart L.

2
Rules for Ladders
All Ladders
The following rules apply to all ladders:
■ Maintain ladders free of oil, grease, and other
slipping hazards.
■ Do not load ladders beyond their maximum
intended load nor beyond their manufacturer’s
rated capacity.
■ Use ladders only for their designed purpose.
■ Use ladders only on stable and level surfaces
unless secured to prevent accidental movement.
■ Do not use ladders on slippery surfaces unless
secured or provided with slip-resistant feet
to prevent accidental movement. Do not use
slip-resistant feet as a substitute for exercising
care when placing, lashing, or holding a ladder
upon slippery surfaces.
■ Secure ladders placed in areas such as
passageways, doorways, or driveways, or
where they can be displaced by workplace
activities or traffic to prevent accidental
movement. Or use a barricade to keep traffic
or activity away from the ladder.
■ Keep areas clear around the top and bottom
of ladders.
■ Do not move, shift, or extend ladders while
in use.
■ Use ladders equipped with nonconductive side
rails if the worker or the ladder could contact
exposed energized electrical equipment.
■ Face the ladder when moving up or down.

3
■ Use at least one hand to grasp the ladder
when climbing.
■ Do not carry objects or loads that could cause
loss of balance and falling.

In addition, the following general requirements


apply to all ladders, including ladders built at the
jobsite:
■ Double-cleated ladders or two or more ladders
must be provided when ladders are the only
way to enter or exit a work area where 25 or
more employees work or when a ladder serves
simultaneous two-way traffic.
■ Ladder rungs, cleats, and steps must be parallel,
level, and uniformly spaced when the ladder is
in position for use.
■ Rungs, cleats, and steps of portable and fixed
ladders (except as provided below) must not be
spaced less than 10 inches (25 cm) apart, nor
more than 14 inches (36 cm) apart, along the
ladder’s side rails.
■ Rungs, cleats, and steps of step stools must not
be less than 8 inches (20 cm) apart, nor more
than 12 inches (31 cm) apart, between center
lines of the rungs, cleats, and steps.
■ Rungs, cleats, and steps at the base section of
extension trestle ladders must not be less than
8 inches (20 cm) nor more than 18 inches
(46 cm) apart, between center lines of the
rungs, cleats, and steps. The rung spacing on
the extension section must not be less than
6 inches (15 cm) nor more than 12 inches
(31 cm).

4
■ Ladders must not be tied or fastened together
to create longer sections unless they are
specifically designed for such use.
■ When splicing side rails, the resulting side rail
must be equivalent in strength to a one-piece
side rail made of the same material.
■ Two or more separate ladders used to reach
an elevated work area must be offset with a
platform or landing between the ladders,
except when portable ladders are used to gain
access to fixed ladders.
■ Ladder components must be surfaced to
prevent snagging of clothing and injury from
punctures or lacerations.
■ Wood ladders must not be coated with any
opaque covering except for identification or
warning labels, which may be placed only
on one face of a side rail.
Note: A competent person must inspect ladders
for visible defects periodically and after any
incident that could affect their safe use.

Specific Types of Ladders


■ Do not use single-rail ladders.
■ Use non-self-supporting ladders at an angle
where the horizontal distance from the
top support to the foot of the ladder is
approximately one-quarter of the working
length of the ladder.
■ Use wooden ladders built at the jobsite
with spliced side rails at an angle where
the horizontal distance is one-eighth of the
working length of the ladder.

5
In addition, the top of a non-self-supporting
ladder must be placed with two rails supported
equally unless it is equipped with a single support
attachment.

Stepladders
■ Do not use the top or top step of a stepladder
as a step.
■ Do not use cross bracing on the rear section of
stepladders for climbing unless the ladders are
designed and provided with steps for climbing
on both front and rear sections.
■ Metal spreader or locking devices must be
provided on stepladders to hold the front and
back sections in an open position when ladders
are being used.

Portable Ladders
The minimum clear distance between side
rails for all portable ladders must be 11.5 inches
(29 cm). In addition, the rungs and steps of
portable metal ladders must be corrugated,
knurled, dimpled, coated with skid-resistant
material, or treated to minimize slipping.
Non-self-supporting and self-supporting
portable ladders must support at least four times
the maximum intended load; extra heavy-duty
type 1A metal or plastic ladders must sustain
3.3 times the maximum intended load.
To determine whether a self-supporting ladder
can sustain a certain load, apply the load to the
ladder in a downward vertical direction with
the ladder placed at a horizontal angle of
75.5 degrees.

6
When portable ladders are used for access to an
upper landing surface, the side rails must extend at
least 3 feet (.9 m) above the upper landing surface.
When such an extension is not possible, the ladder
must be secured, and a grasping device such as a
grab rail must be provided to assist workers in
mounting and dismounting the ladder. A ladder
extension must not deflect under a load that would
cause the ladder to slip off its supports.

Fixed Ladders
If the total length of the climb on a fixed
ladder equals or exceeds 24 feet (7.3 m), the ladder
must be equipped with ladder safety devices; or
self-retracting lifelines and rest platforms at
intervals not to exceed 150 feet (45.7 m); or a
cage or well and multiple ladder sections with
each ladder section not to exceed 50 feet (15.2 m)
in length. These ladder sections must be offset
from adjacent sections, and landing platforms
must be provided at maximum intervals of 50 feet
(15.2 m). In addition, fixed ladders must meet the
following requirements:
■ Fixed ladders must be able to support at
least two loads of 250 pounds (114 kg) each,
concentrated between any two consecutive
attachments. Fixed ladders also must support
added anticipated loads caused by ice buildup,
winds, rigging, and impact loads resulting from
using ladder safety devices.
■ Individual rung/step ladders must extend at
least 42 inches (1.1 m) above an access level or
landing platform either by the continuation of
the rung spacings as horizontal grab bars or by
providing vertical grab bars that must have the

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same lateral spacing as the vertical legs of the
ladder rails.
■ Each step or rung of a fixed ladder must be able
to support a load of at least 250 pounds (114 kg)
applied in the middle of the step or rung.
■ Minimum clear distance between the sides
of individual rung/step ladders and between
the side rails of other fixed ladders must be
16 inches (41 cm).
■ Rungs of individual rung/step ladders must
be shaped to prevent slipping off the end of
the rungs.
■ Rungs and steps of fixed metal ladders
manufactured after March 15, 1991, must
be corrugated, knurled, dimpled, coated with
skid-resistant material, or treated to minimize
slipping.
■ Minimum perpendicular clearance between
fixed ladder rungs, cleats, and steps and any
obstruction behind the ladder must be 7 inches
(18 cm), except that the clearance for an
elevator pit ladder must be 4.5 inches (11 cm).
■ Minimum perpendicular clearance between
the centerline of fixed ladder rungs, cleats,
and steps, and any obstruction on the climbing
side of the ladder must be 30 inches (76 cm).
If obstructions are unavoidable, clearance may
be reduced to 24 inches (61 cm), provided a
deflection device is installed to guide workers
around the obstruction.
■ Step-across distance between the center of the
steps or rungs of fixed ladders and the nearest

8
edge of a landing area must be no less than
7 inches (18 cm) and no more than 12 inches
(30 cm). A landing platform must be provided
if the step-across distance exceeds 12 inches
(30 cm).
■ Fixed ladders without cages or wells must have
at least a 15-inch (38 cm) clearance width to
the nearest permanent object on each side of
the centerline of the ladder.
■ Fixed ladders must be provided with cages,
wells, ladder safety devices, or self-retracting
lifelines where the length of climb is less than
24 feet (7.3 m) but the top of the ladder is at a
distance greater than 24 feet (7.3 m) above
lower levels.
■ Side rails of through or side-step fixed ladders
must extend 42 inches (1.1 m) above the top
level or landing platform served by the ladder.
Parapet ladders must have an access level at
the roof if the parapet is cut to permit passage
through it. If the parapet is continuous, the
access level is the top of the parapet.
■ Steps or rungs for through-fixed-ladder
extensions must be omitted from the extension;
and the extension of side rails must be flared to
provide between 24 inches (61 cm) and 30
inches (76 cm) clearance between side rails.
■ When safety devices are provided, the
maximum clearance distance between side rail
extensions must not exceed 36 inches (91 cm).
■ Fixed ladders must be used at a pitch no greater
than 90 degrees from the horizontal, measured
from the back side of the ladder.

9
Cages for Fixed Ladders
The requirements for cages for fixed ladders
are as follows:
■ Horizontal bands must be fastened to the side
rails of rail ladders or directly to the structure,
building, or equipment for individual-rung
ladders.
■ Vertical bars must be on the inside of the
horizontal bands and must be fastened to them.
■ Cages must not extend less than 27 inches
(68 cm), or more than 30 inches (76 cm) from
the centerline of the step or rung, and must
not be less than 27 inches (68 cm) wide.
■ Insides of cages must be clear of projections.
■ Horizontal bands must be spaced at intervals
not more than 4 feet (1.2 m) apart measured
from centerline to centerline.
■ Vertical bars must be spaced at intervals not
more than 9.5 inches (24 cm), measured
centerline to centerline.
■ Bottoms of cages must be between 7 feet
(2.1 m) and 8 feet (2.4 m) above the point of
access to the bottom of the ladder. The bottom
of the cage must be flared not less than 4 inches
(10 cm) between the bottom horizontal band
and the next higher band.
■ Tops of cages must be a minimum of 42 inches
(1.1 m) above the top of the platform or the
point of access at the top of the ladder. There
must be a way to access the platform or other
point of access.

10
Wells for Fixed Ladders
The requirements for wells for fixed ladders
are as follows:
■ Wells must completely encircle the ladder.
■ Wells must be free of projections.
■ Inside faces of wells on the climbing side of the
ladder must extend between 27 inches (68 cm)
and 30 inches (76 cm) from the centerline of
the step or rung.
■ Inside widths of wells must be at least 30 inches
(76 cm).
■ Bottoms of wells above the point of access to
the bottom of the ladder must be between
7 feet (2.1 m) and 8 feet (2.4 m).

Ladder Safety Devices and Related


Support Systems for Fixed Ladders
The connection between the carrier or lifeline
and the point of attachment to the body belt or
harness must not exceed 9 inches (23 cm) in
length. In addition, ladder safety devices and
related support systems on fixed ladders must
conform to the following:
■ All safety devices must be able to withstand,
without failure, a drop test consisting of a
500-pound weight (226 kg) dropping 18 inches
(41 cm).
■ All safety devices must permit the worker to
ascend or descend without continually having
to hold, push, or pull any part of the device,
leaving both hands free for climbing.

11
■ All safety devices must be activated within
2 feet (.61 m) after a fall occurs, and limit
the descending velocity of an employee to
7 feet/second (2.1 m/sec) or less.

Requirements for Mounting Ladder


Safety Devices for Fixed Ladders
The requirements for mounting ladder safety
devices for fixed ladders are as follows:
■ Mountings for rigid carriers must be attached
at each end of the carrier, with intermediate
mountings, spaced along the entire length of
the carrier, to provide the necessary strength
to stop workers’ falls.
■ Mountings for flexible carriers must be
attached at each end of the carrier. Cable guides
for flexible carriers must be installed with a
spacing between 25 feet (7.6 m) and 40 feet
(12.2 m) along the entire length of the carrier,
to prevent wind damage to the system.
■ Design and installation of mountings and
cable guides must not reduce the strength of
the ladder.
■ Side rails and steps or rungs for side-step fixed
ladders must be continuous in extension.

12
Defective Ladders
Ladders needing repairs are subject to the
following rules:
■ Portable ladders with structural defects—such
as broken or missing rungs, cleats, or steps,
broken or split rails, corroded components, or
other faulty or defective components—must
immediately be marked defective, or tagged
with “Do Not Use” or similar language and
withdrawn from service until repaired.
■ Fixed ladders with structural defects—such
as broken or missing rungs, cleats, or steps,
broken or split rails, or corroded components—
must be withdrawn from service until repaired.
■ Defective fixed ladders are considered
withdrawn from use when they are immediately
tagged with “Do Not Use” or similar language,
or marked in a manner that identifies them as
defective, or blocked—such as with a plywood
attachment that spans several rungs.
■ Ladder repairs must restore the ladder to a
condition meeting its original design criteria
before the ladder is returned to use.

13
Rules for Stairways
The rules covering stairways and their
components generally depend on how and when
stairs are used. Specifically, there are rules for
stairs used during construction and stairs used
temporarily during construction, as well as rules
governing stair rails and handrails.

Stairways Used During


Construction
The following requirements apply to all
stairways used during construction:
■ Stairways that will not be a permanent part
of the building under construction must have
landings at least 30 inches deep and 22 inches
wide (76 x 56 cm) at every 12 feet (3.7 m) or
less of vertical rise.
■ Stairways must be installed at least 30 degrees
—and no more than 50 degrees—from the
horizontal.
■ Variations in riser height or stair tread depth
must not exceed 1/4 inch in any stairway
system, including any foundation structure
used as one or more treads of the stairs.
■ Doors and gates opening directly onto a
stairway must have a platform that extends
at least 20 inches (51 cm) beyond the swing
of the door or gate.
■ Metal pan landings and metal pan treads must
be secured in place before filling.
■ Stairway parts must be free of dangerous
projections such as protruding nails.
■ Slippery conditions on stairways must be
corrected.

14
■ Workers must not use spiral stairways that will
not be a permanent part of the structure.

Temporary Stairs
The following requirements apply to stairways
used temporarily during construction.
Except during construction of the stairway,
■ Do not use stairways with metal pan landings
and treads if the treads and/or landings have
not been filled in with concrete or other
materials unless the pans of the stairs and/or
landings are temporarily filled in with wood or
other materials. All treads and landings must
be replaced when worn below the top edge of
the pan.
■ Do not use skeleton metal frame structures
and steps (where treads and/or landings will
be installed later) unless the stairs are fitted
with secured temporary treads and landings.
Note: Temporary treads must be made of wood
or other solid material and installed the full width
and depth of the stair.

Stair Rails
The following general requirements apply to all
stair rails:
■ Stairways with four or more risers, or rising
more than 30 inches (76 cm) in height —
whichever is less — must be installed along each
unprotected side or edge. When the top edge
of a stair rail system also serves as a handrail,
the height of the top edge must be no more
than 37 inches (94 cm) nor less than 36 inches

15
(91.5 cm) from the upper surface of the stair
rail to the surface of the tread.
■ Stair rails installed after March 15,1991, must
be not less than 36 inches (91.5 cm) in height.
■ Top edges of stair rail systems used as handrails
must not be more than 37 inches (94 cm) high
nor less than 36 inches (91.5 cm) from the
upper surface of the stair rail system to the
surface of the tread. (If installed before March
15, 1991 not less than 30 inches [76 cm]).
■ Stair rail systems and handrails must be
surfaced to prevent injuries such as punctures or
lacerations and to keep clothing from snagging.
■ Ends of stair rail systems and handrails must be
built to prevent dangerous projections, such as
rails protruding beyond the end posts of the
system.
In addition,
■ Unprotected sides and edges of stairway
landings must have standard 42-inch (1.1 m)
guardrail systems.
■ Intermediate vertical members, such as
balusters used as guardrails, must not be more
than 19 inches (48 cm) apart.
■ Other intermediate structural members, when
used, must be installed so that no openings are
more than 19 inches (48 cm) wide.
■ Screens or mesh, when used, must extend from
the top rail to the stairway step and along the
opening between top rail supports.

16
Handrails
Requirements for handrails are as follows:
■ Handrails and top rails of the stair rail systems
must be able to withstand, without failure, at
least 200 pounds (890 n) of weight applied
within 2 inches (5 cm) of the top edge in any
downward or outward direction, at any point
along the top edge.
■ Handrails must not be more than 37 inches
(94 cm) high nor less than 30 inches (76 cm)
from the upper surface of the handrail to the
surface of the tread.
■ Handrails must provide an adequate handhold
for employees to grasp to prevent falls.
■ Temporary handrails must have a minimum
clearance of 3 inches (8 cm) between the
handrail and walls, stair rail systems, and
other objects.
■ Stairways with four or more risers, or that
rise more than 30 inches (76 cm) in height—
whichever is less—must have at least one
handrail.
■ Winding or spiral stairways must have a
handrail to prevent use of areas where the
tread width is less than 6 inches (15 cm).

Midrails
Midrails, screens, mesh, intermediate vertical
members, or equivalent intermediate structural
members must be provided between the top rail and
stairway steps to the stair rail system. When midrails
are used, they must be located midway between the
top of the stair rail system and the stairway steps.

17
Training Requirements
Employers must train all employees to
recognize hazards related to ladders and stairways
and instruct them to minimize these hazards.
For example, employers must ensure that each
employee is trained by a competent person in the
following areas, as applicable:
■ Nature of fall hazards in the work area;
■ Correct procedures for erecting, maintaining,
and disassembling the fall protection systems
to be used;
■ Proper construction, use, placement, and care
in handling of all stairways and ladders; and
■ Maximum intended load-carrying capacities
of ladders used.
Note: Employers must retrain each employee as
necessary to maintain their understanding and
knowledge on the safe use and construction of
ladders and stairs.

18
Glossary
cleat — A ladder crosspiece of rectangular cross
section placed on edge upon which a person may
step while ascending or descending a ladder.
double-cleat ladder — A ladder with a center
rail to allow simultaneous two-way traffic for
employees ascending or descending.
failure — Load refusal, breakage, or separation
of components.
fixed ladder — A ladder that cannot be readily
moved or carried because it is an integral part of
a building or structure.
handrail — A rail used to provide employees with
a handhold for support.
job-made ladder — A ladder that is fabricated
by employees, typically at the construction site;
noncommercially manufactured.
load refusal — The point where the structural
members lose their ability to carry the load.
point of access — All areas used by employees
for work-related passage from one area or level
to another.
portable ladder — A ladder that can be readily
moved or carried.
riser height — The vertical distance from the top
of a tread or platform/landing to the top of the
next higher tread or platform/landing.
side-step fixed ladder — A fixed ladder that
requires a person to get off at the top to step to the
side of the ladder side rails to reach the landing.
single-cleat ladder — A ladder consisting of a pair
of side rails connected together by cleats, rungs,
or steps.

19
stair rail system — A vertical barrier erected along
the unprotected sides and edges of a stairway to
prevent employees from falling to lower levels.
temporary service stairway — A stairway where
permanent treads and/or landings are to be filled
in at a later date.
through fixed ladder — A fixed ladder that
requires a person getting off at the top to step
between the side rails of the ladder to reach the
landing.
tread depth — The horizontal distance from front
to back of a tread, excluding nosing, if any.

20
OSHA Assistance
OSHA can provide extensive help through a
variety of programs, including technical assistance
about effective safety and health programs,
state plans, workplace consultations, voluntary
protection programs, strategic partnerships, and
training and education, and more. An overall
commitment to workplace safety and health can
add value to your business, to your workplace,
and to your life.

Safety and Health Management


System Guidelines
Effective management of worker safety and
health protection is a decisive factor in reducing
the extent and severity of work-related injuries
and illnesses and their related costs. In fact, an
effective safety and health program forms the
basis of good worker protection and can save
time and money—about $4 for every dollar
spent—and increase productivity and reduce
worker injuries, illnesses, and related worker
compensation costs.
To assist employers and employees in
developing effective safety and health programs,
OSHA published recommended Safety and
Health Program Management Guidelines (Federal
Register 54 (16): 3904-3916, January 26, 1989).
These voluntary guidelines can be applied to all
places of employment covered by OSHA.
The guidelines identify four general elements
critical to the development of a successful safety
and health management system:
■ Management leadership and employee
involvement,

21
■ Workaday analysis,
■ Hazard prevention and control, and
■ Safety and health training.
The guidelines recommend specific actions,
under each of these general elements, to achieve an
effective safety and health program. The Federal
Register notice is available online at www.osha.gov.

State Programs
The Occupational Safety and Health Act of
1970 (OSH Act) encourages states to develop
and operate their own job safety and health
plans. OSHA approves and monitors these plans.
There are currently 26 state plans: 23 cover both
private and public (state and local government)
employment; 3 states, Connecticut, New Jersey,
and New York, cover the public sector only. States
and territories with their own OSHA-approved
occupational safety and health plans must adopt
standards identical to, or at least as effective as,
the federal standards.

Consultation Services
Consultation assistance is available on request
to employers who want help in establishing
and maintaining a safe and healthful workplace.
Largely funded by OSHA, the service is provided
at no cost to the employer. Primarily developed
for smaller employers with more hazardous
operations, the consultation service is delivered by
state governments employing professional safety
and health consultants. Comprehensive assistance
includes an appraisal of all mechanical systems,

22
work practices, and occupational safety and
health hazards of the workplace and all aspects
of the employer’s present job safety and health
program. In addition, the service offers assistance
to employers in developing and implementing an
effective safety and health program. No penalties
are proposed or citations issued for hazards
identified by the consultant. OSHA provides
consultation assistance to the employer with the
assurance that his or her name and firm and any
information about the workplace will not be
routinely reported to OSHA enforcement staff.
Under the consultation program, certain
exemplary employers may request participation
in OSHA’s Safety and Health Achievement
Recognition Program (SHARP). Eligibility for
participation in SHARP includes receiving a
comprehensive consultation visit, demonstrating
exemplary achievements in workplace safety and
health by abating all identified hazards, and
developing an excellent safety and health program.
Employers accepted into SHARP may receive
an exemption from programmed inspections (not
complaint or accident investigation inspections)
for a period of 1 year. For more information
concerning consultation assistance, see the list
of consultation projects listed at the end of
this publication.

Voluntary Protection Programs


(VPP)
Voluntary Protection Programs and onsite
consultation services, when coupled with an
effective enforcement program, expand worker
protection to help meet the goals of the OSH Act.

23
The three VPP—Star, Merit, and Demonstration
— are designed to recognize outstanding
achievements by companies that have successfully
incorporated comprehensive safety and health
programs into their total management system.
The VPP motivate others to achieve excellent
safety and health results in the same outstanding
way as they establish a cooperative relationship
between employers, employees, and OSHA.
For additional information on VPP and how to
apply, contact the OSHA regional offices listed at
the end of this publication.

Strategic Partnership Program


OSHA’s Strategic Partnership Program, the
newest member of OSHA’s cooperative programs,
helps encourage, assist, and recognize the efforts
of partners to eliminate serious workplace hazards
and achieve a high level of worker safety and
health. Whereas OSHA’s Consultation Program
and VPP entail one-on-one relationships between
OSHA and individual work sites, most strategic
partnerships seek to have a broader impact by
building cooperative relationships with groups
of employers and employees. These partnerships
are voluntary, cooperative relationships between
OSHA, employers, employee representatives, and
others (e.g., trade unions, trade and professional
associations, universities, and other government
agencies).
For more information on this and other
cooperative programs, contact your nearest OSHA
office, or visit OSHA’s website at www.osha.gov.

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Alliance Program
Alliances enable organizations committed to
workplace safety and health to collaborate with
OSHA to prevent injuries and illnesses in the
workplace. OSHA and its allies work together
to reach out to, educate, and lead the nation’s
employers and their employees in improving
and advancing workplace safety and health.
Alliances are open to all, including trade or
professional organizations, businesses, labor
organizations, educational institutions, and
government agencies. In some cases, organizations
may be building on existing relationships with
OSHA through other cooperative programs.
There are few formal program requirements
for alliances, which are less structured than other
cooperative agreements, and the agreements do
not include an enforcement component. However,
OSHA and the participating organizations
must define, implement, and meet a set of
short- and long-term goals that fall into three
categories: training and education; outreach and
communication; and promotion of the national
dialogue on workplace safety and health.

Training and Education


OSHA’s area offices offer a variety of
information services, such as compliance
assistance, technical advice, publications,
audiovisual aids and speakers for special
engagements. OSHA’s Training Institute in
Des Plaines, IL, provides basic and advanced
courses in safety and health for federal and state
compliance officers, state consultants, federal

25
agency personnel, and private sector employers,
employees, and their representatives.
The OSHA Training Institute also has
established OSHA Training Institute Education
Centers to address the increased demand for its
courses from the private sector and from other
federal agencies. These centers are nonprofit
colleges, universities, and other organizations
that have been selected after a competition for
participation in the program.
OSHA also provides funds to nonprofit
organizations, through grants, to conduct
workplace training and education in subjects
where OSHA believes there is a lack of workplace
training. Grants are awarded annually. Grant
recipients are expected to contribute 20 percent
of the total grant cost.
For more information on grants, training, and
education, contact the OSHA Training Institute,
Office of Training and Education, 1555 Times
Drive, Des Plaines, IL 60018, (847) 297–4810.
For further information on any OSHA program,
contact your nearest OSHA area or regional
office listed at the end of this publication.

Electronic Information
OSHA has a variety of materials and tools
available on its website www.osha.gov.
These include e-Tools such as Expert Advisors,
Electronic Compliance Assistance Tools
(e-cats), Technical Links; regulations, directives,
publications; videos, and other information for
employers and employees. OSHA’s software
programs and compliance assistance tools walk

26
you through challenging safety and health issues
and common problems to find the best solutions
for your workplace.
OSHA’s CD-ROM includes standards,
interpretations, directives, and more and can be
purchased on CD-ROM from the U.S. Government
Printing Office. To order, write to the Superintendent
of Documents, P.O. Box 371954, Pittsburgh,
PA 15250-7954 or phone (202) 512–1800, or
order online at http://bookstore.gpo.gov.

OSHA Publications
OSHA has an extensive publications program.
For a listing of free or sales items, visit OSHA’s
website at www.osha.gov or contact the OSHA
Publications Office , U.S. Department of Labor,
200 Constitution Avenue NW, N-3101,
Washington, DC 20210. Telephone
(202) 693–1888 or fax to (202) 693–2498.

Emergencies, Complaints,
or Further Assistance
To report an emergency, file a complaint, or
seek OSHA advice, assistance, or products, call
1–800–321–OSHA or contact your nearest OSHA
regional or area office listed at the end of this
publication. The teletypewriter (TTY) number
is 1–877–889–5627.
You can also file a complaint online and
obtain more information on OSHA federal and
state programs by visiting OSHA’s website at
www.osha.gov.

27
For more information on grants, training, and
education, contact the OSHA Training Institute,
Office of Training and Education, 1555 Times
Drive, Des Plaines, IL 60018, (847) 297–4810, or
see Outreach on OSHA’s website at www.osha.gov.

28
OSHA Regional Offices
Region I
(CT,* ME, MA, NH, RI, VT*)
JFK Federal Building, Room E340
Boston, MA 02203
(617) 565–9860

Region II
(NJ,* NY,* PR,* VI*)
201 Varick Street, Room 670
New York, NY 10014
(212) 337–2378

Region III
(DE, DC, MD,* PA,* VA,* WV)
The Curtis Center
170 S. Independence Mall West
Suite 740 West
Philadelphia, PA 19106-3309
(215) 861–4900

Region IV
(AL, FL, GA, KY,* MS, NC,* SC,* TN*)
SNAF
61 Forsyth Street SW, Room 6T50
Atlanta, GA 30303
(404) 562–2300

Region V
(IL, IN,* MI,* MN,* OH, WI)
230 South Dearborn Street, Room 3244
Chicago, IL 60604
(312) 353–2220

Region VI
(AR, LA, NM,* OK, TX)
525 Griffin Street, Room 602
Dallas, TX 75202
(214) 767– 4731 or 4736 x224

29
Region VII
(IA,* KS, MO, NE)
City Center Square
1100 Main Street, Suite 800
Kansas City, MO 64105
(816) 426–5861

Region VIII
(CO, MT, ND, SD, UT,* WY*)
1999 Broadway, Suite 1690
PO Box 46550
Denver, CO 80202-5716
(303) 844–1600

Region IX
(American Samoa, AZ,* CA,* HI, NV,* Northern
Mariana Islands)
71 Stevenson Street, Room 420
San Francisco, CA 94105
(415) 975–4310

Region X
(AK,* ID, OR,* WA*)
1111 Third Avenue, Suite 715
Seattle, WA 98101-3212
(206) 553–5930

* These states and territories operate their own


OSHA-approved job safety and health programs
(Connecticut, New Jersey, and New York plans
cover public employees only). States with approved
programs must have a standard that is identical to,
or at least as effective as, the federal standard.

Note: To get contact information for OSHA Area


Offices, OSHA-Approved State Plans, and OSHA
Consultation Projects, please visit us online at
www.osha.gov or call us at 1–800–321– OSHA.

30
Stairways and Ladders:
A Guide to OSHA Rules
OSHA 3124
2003 (Revised)

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