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CENTRAL UNIVERSITY OF JHARKHAND

Department of Contemporary and Tribal Customary Law

LLM

Term Paper: - Emotional Intelligence

Submitted to: - Submitted by: -


Dr. Ashok Nimesh Nikhil Kumar
Assistant Professor LLM
Department of Law 1st year
Central university of Jharkhand Reg. No: 21250403010
ACKNOWLEDGEMENT

Firstly, I would like to express my profound sense of gratitude towards the almighty for
providing me with the authentic circumstances which were mandatory for the completion of my
project.

Secondly, I am highly indebted to Dr. Ashok Nimesh, Faculty of Law, Central


University of Jharkhand, Ranchi for providing me with constant encouragement and guidance
throughout the preparation of this project.

My cardinal thanks are also for my parents, friends and all teachers of law department in
our college who have always been the source of my inspiration and motivation without which I
would have never been able to unabridged my project.

NIKHIL KUMAR

TABLE OF CONTENT
S.NO Title PAGE NO.

1. What Is Emotional Intelligence? 4

2. Characteristics of Emotional Intelligence 4

3. How Emotional Intelligence Is Measured 6

4. Components of Emotional Intelligence 7

5. How to Improve Your Emotional Intelligence 9

What Is Emotional Intelligence?


Emotional intelligence (EI) refers to the ability to perceive, control, and evaluate
emotions. Some researchers suggest that emotional intelligence can be learned and
strengthened, while others claim it's an inborn characteristic.

We all have different personalities, different wants and needs, and different ways
of showing our emotions. Navigating through this all takes tact and cleverness –
especially if we hope to succeed in life. This is where emotional intelligence
becomes important.

Emotional intelligence is the ability to recognize your emotions, understand what


they're telling you, and realize how your emotions affect people around you. It also
involves your perception of others: when you understand how they feel; this allows
you to manage relationships more effectively.

People with high emotional intelligence are usually successful in most things they
do. Why? Because they're the ones that others want on their team. When people
with high emotional intelligence send an email, it gets answered. When they need
help, they get it. Because they make others feel good, they go through life much
more easily than people who are easily angered or upset.

Characteristics of Emotional Intelligence


Self-Awareness – People with high emotional intelligence are usually very self-
aware. They understand their emotions, and because of this, they don't let their
feelings rule them. They're confident – because they trust their intuition and don't
let their emotions get out of control.

They're also willing to take an honest look at themselves. They know their
strengths and weaknesses, and they work on these areas so they can perform better.
Many people believe that this self-awareness is the most important part of
emotional intelligence.

Self-Regulation – This is the ability to control emotions and impulses. People who


self-regulate typically don't allow themselves to become too angry or jealous, and
they don't make impulsive, careless decisions. They think before they act.
Characteristics of self-regulation are thoughtfulness, comfort with
change, integrity, and the ability to say no.

Motivation – People with a high degree of emotional intelligence are


usually motivated. They're willing to defer immediate results for long-term
success. They're highly productive, love a challenge, and are very effective in
whatever they do.

Empathy – This is perhaps the second-most important element of emotional


intelligence. Empathy is the ability to identify with and understand the wants,
needs, and viewpoints of those around you. People with empathy are good at
recognizing the feelings of others, even when those feelings may not be obvious.
As a result, empathetic people are usually excellent at managing
relationships, listening, and relating to others. They avoid stereotyping and judging
too quickly, and they live their lives in a very open, honest way.

Social Skills – It's usually easy to talk to and like people with good social skills,
another sign of high emotional intelligence. Those with strong social skills are
typically team players. Rather than focus on their own success first, they help
others develop and shine. They can manage disputes, are excellent communicators,
and are masters at building and maintaining relationships.

As you've probably determined, emotional intelligence can be a key to success in


your life – especially in your career. The ability to manage people and
relationships is very important in all leaders, so developing and using your
emotional intelligence can be a good way to show others the leader inside of you.

How Emotional Intelligence Is Measured


A number of different assessments have emerged to measure levels of emotional
intelligence. Such tests generally fall into one of two types: self-report tests and
ability tests.

Self-report tests are the most common because they are the easiest to administer
and score. On such tests, respondents respond to questions or statements by rating
their own behaviors. For example, on a statement such as "I often feel that I
understand how others are feeling," a test-taker might describe the statement as
disagree, somewhat disagree, agree, or strongly agree.

Ability tests, on the other hand, involve having people respond to situations and
then assessing their skills. Such tests often require people to demonstrate their
abilities, which are then rated by a third party.

If you are taking an emotional intelligence test administered by a mental health


professional, here are two measures that might be used:

 Mayer-Salovey-Caruso Emotional Intelligence Test (MSCEIT) is an ability-


based test that measures the four branches of Mayer and Salovey's EI model.
Test-takers perform tasks designed to assess their ability to perceive,
identify, understand, and manage emotions.
 Emotional and Social Competence Inventory (ESCI) is based on an older
instrument known as the Self-Assessment Questionnaire and involves
having people who know the individual offer ratings of that person’s
abilities in several different emotional competencies. The test is designed to
evaluate the social and emotional abilities that help distinguish people as
strong leaders.

There are also plenty of more informal online resources, many of them free, to
investigate your emotional intelligence.

Components of Emotional Intelligence


Researchers suggest that there are four different levels of emotional intelligence
including emotional perception, the ability to reason using emotions, the ability to
understand emotions, and the ability to manage emotions.

1. Perceiving emotions: The first step in understanding emotions is to


perceive them accurately. In many cases, this might involve understanding
nonverbal signals such as body language and facial expressions.
2. Reasoning with emotions: The next step involves using emotions to
promote thinking and cognitive activity. Emotions help prioritize what we
pay attention and react to; we respond emotionally to things that garner our
attention.
3. Understanding emotions: The emotions that we perceive can carry a wide
variety of meanings. If someone is expressing angry emotions, the observer
must interpret the cause of the person's anger and what it could mean. For
example, if your boss is acting angry, it might mean that they are dissatisfied
with your work, or it could be because they got a speeding ticket on their
way to work that morning or that they've been fighting with their partner.
4. Managing emotions: The ability to manage emotions effectively is a crucial
part of emotional intelligence and the highest level. Regulating emotions and
responding appropriately as well as responding to the emotions of others are
all important aspects of emotional management.

The four branches of this model are arranged by complexity with the more basic
processes at the lower levels and the more advanced processes at the higher levels.
For example, the lowest levels involve perceiving and expressing emotion, while
higher levels require greater conscious involvement and involve regulating
emotions.

Impact of Emotional Intelligence

Interest in teaching and learning social and emotional intelligence has grown in
recent years. Social and emotional learning (SEL) programs have become a
standard part of the curriculum for many schools.

The goal of these initiatives is not only to improve health and well-being but also
to help students succeed academically and prevent bullying. There are many
examples of how emotional intelligence can play a role in daily life.

Thinking Before Reacting

Emotionally intelligent people know that emotions can be powerful, but also
temporary. When a highly charged emotional event happens, such as becoming
angry with a co-worker, the emotionally intelligent response would be to take some
time before responding. This allows everyone to calm their emotions and think
more rationally about all the factors surrounding the argument.

Greater Self-Awareness

Emotionally intelligent people are not only good at thinking about how other
people might feel but they are also adept at understanding their own feelings. Self-
awareness allows people to consider the many different factors that contribute to
their emotions.

Empathy for Others

A large part of emotional intelligence is being able to think about and empathize
with how other people are feeling. This often involves considering how you would
respond if you were in the same situation.

How to Improve Your Emotional Intelligence

The good news is that emotional intelligence can be learned and developed. As


well as working on your skills in the five areas above, use these strategies:

 Observe how you react to people. Do you rush to judgment before you know
all of the facts? Do you stereotype? Look honestly at how you think and
interact with other people. Try to put yourself in their place, and be more
open and accepting of their perspectives and needs.
 Look at your work environment. Do you seek attention for your
accomplishments? Humility can be a wonderful quality, and it doesn't mean
that you're shy or lack self-confidence. When you practice humility, you say
that you know what you did, and you can be quietly confident about it. Give
others a chance to shine – put the focus on them, and don't worry too much
about getting praise for yourself.
 Do a self-evaluation. Try out our emotional intelligence quiz. What are your
weaknesses? Are you willing to accept that you're not perfect and that you
could work on some areas to make yourself a better person? Have the
courage to look at yourself honestly – it can change your life.
 Examine how you react to stressful situations. Do you become upset every
time there's a delay or something doesn't happen the way you want? Do you
blame others or become angry at them, even when it's not their fault? The
ability to stay calm and in control in difficult situations is highly valued – in
the business world and outside it. Keep your emotions under control when
things go wrong.
 Take responsibility for your actions. If you hurt someone's feelings,
apologize directly – don't ignore what you did or avoid the person. People
are usually more willing to forgive and forget if you make an honest attempt
to make things right.
 Examine how your actions will affect others – before you take those actions.
If your decision will impact others, put yourself in their place. How will they
feel if you do this? Would you want that experience? If you must take the
action, how can you help others deal with the effects?

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