Human Resource Management Practices Questionnaire

Name of the organization

Designation of the executive responding to the questionnaire

This questionnaire contains a number of statements. Please indicate your preference

according to the HR practices followed in your organization against the statements that
have options ranging from a’ fully agree’ to a ‘fully disagree’ type and by selecting a
numerical value against the statements that require option in numerical values ranging
from 1 to 5 (please select any value between 1 to 5 on all the options against these type
of statements).There are some statements that would need an option of mentioning
your preference as well

Your cooperation is earnestly solicited for carrying out an effective research.

1. Organization’s HR executives are fully aware of the business needs and strategies (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully disagree

2. Efforts are taken to generate awareness amongst the employees about the organization’s
financial position, customers’ needs, quality of product/service, cost etc. (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

3. The organization’s human resource requirements are systematically ascertained and an

appropriate plan is formulated for satisfying the requirements (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

4. All major jobs are subject to formal job analysis (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

5. Please indicate the emphasis of your organization on each of the following sources of
recruitment on a scale of 1(not at all applicable) to 5(fully applicable):
Print Advertisements
Internet/career sites
Placement Agencies/Consultants
Educational institutes
Employee Referrals
Current employees

Any other (please specify along with importance on a scale of 1 -5)

6. Please indicate the type of employee contract preferred by your organization on a scale of 1(
not at all applicable) to 5(fully applicable):
Permanent
Contractual
Temporary
Part-time

7. Please assign importance to the following issues relating to work flows in your organization on a
scale of 1-5 (1 means least important and 5 means very important)
Efficiency
Innovation & Creativity
Flexibility
Broad job classes
Detailed work planning

8. Please indicate the degree of usage of the following in the context of employee selection on a
scale of 1( not at all applicable) to 5(fully applicable):
Psychological tests
Performance tests
Realistic job previews
Trainability
Team-based selection

Any other (please specify along with importance on a scale of1 -5)

9. The organization has a wide network of computerized human resource information system with
the latest software (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

10. Please indicate the basic objective of your organization’s induction programme on a scale of
1( not at all applicable) to 5(fully applicable):
Increasing commitment
Clarifying psychological contract
Settling new employees well
Reducing the cost and inconvenience of early leavers
Simple ritual

11. Please assign importance on a scale of 1-5 (1 means least important and 5 means very
important) on the following areas that are used to identify training needs in your organization
Individual needs
Group(department/team/function)
Organizational (corporate needs)

12. Please indicate your option for each of the following types of employee training provided by the
organization on a scale of 1( never provided) to 5(provided on most of the occasions ):
Supervisory/Management skills
Communication skills
Technical/Knowledge skills
New equipment/method
Safety
Productivity enhancement
Customer service
Product knowledge
Organization development
Career planning/personal growth
Employee motivation
Data processing/information management
Team building
Time management
Outplacement/retirement
Health promotion

Any other (please specify along with importance on a scale of 1-5)

13. Please assign importance to the following criteria used in your organization for evaluation of
training
Learner's reaction
Knowledge acquired
Behavioural change
Measurable results

14. Please indicate the focus of training/development on each of the following areas on a scale of
1( not at all applicable) to 5(fully applicable):
Short-term focus
Long-term focus
Group-orientation
Individual-orientation
Task-orientation
Annual
Business-driven
Need-based

15. Performance standards are carefully developed on the basis of employees’ opinion (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

16. Performance appraisal system is extended to all members of the organization(Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

17. Please indicate the relevance of the following areas vis-à-vis the performance appraisal system
of your organization on a scale of 1( not at all relevant) to 5(fully applicable):
Individual-based
Team-based
Flexible
360-degree feedback
Managing performance throughout the year
Behaviour-oriented rating methods
Result-oriented rating methods

18. Identify the areas where the results of performance appraisal system are primarily used on a
scale of 1( never used) to 5(used most often)
Human resource planning
Employee development
Determining reward and compensation
Enhancing motivation

Any other, please specify

19. Please indicate the person(s) who actually is(are) responsible for assessing the performance of
employees in your organization on a scale of 1(not at all responsible) to 5 (fully responsible)
Immediate supervisor
Subordinates
Peers
Self
Customer

20. The organization has a formal policy of career planning and development (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

21. There are distinct career paths and internal promotion norms within the organization (Please
tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

22. It is quite difficult to dismiss a permanent employee from the organization(Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

23. The organization follows a formal procedure of potential appraisal (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

24. The organization utilizes the assessment centre/development centre for identification and
development of management potential (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

25. The organization carries out succession planning in order to ensure that executives are
available to fill gaps in key managerial positions (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

26. The organization favours passing of authority and responsibility to individuals at the lower level
of hierarchy(Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

27. Please indicate the focus of job design for each of the items on a scale of 1( not at all
applicable) to 5(fully applicable):
Individually enriched
Self-managing teams
Cross-functional teams

28. Please indicate whether the following are relevant to your organization on a scale of 1-5 (1 not
at all relevant) to 5 fully relevant):
Job enrichment
Job rotation
Work modules
Shorter week
Flexi-time
Work sharing
Home work
Work simplification

29. Please assign importance to the following criteria used in the context of providing rewards on a
scale of 1( not at all important) to 5(very important)
Performance
Seniority
Skills
Complexity of task
Discretionary time
Competence

30. Please indicate your preference for the following types of reward relevant to your organization
on a scale of 1( not at all applicable) to 5(fully applicable)
Financial reward
Non-financial reward

31. Employees have access to profit sharing/gain sharing/employee share ownership plan(Please
tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

32. Please indicate on a scale of 1-5, whether the following are relevant vis-à-vis the
compensation policy of your organization (1: not at all relevant to 5: fully relevant):
Pay above market (lead)
Pay with market (match)
Pay below market (lag)
Flexible policies (for different categories)
Maintaining internal equity

33. Please indicate whether the following compensation objectives are relevant to your
organization on a scale of 1-5 (1: not at all relevant to 5: fully relevant):
Ability to attract employees
Employee retention
Labour cost minimization
Productivity enhancement

Any other, (please specify alongwith the degree of relevance)

34. Please indicate the focus of the benefit components and employee assistance programmes of
your organization for each of the following items on a scale of 1(not at all applicable) to 5(fully
applicable)
Security and Health
Payment for time not worked
Employee services
Coping with personal problems
Coping with stress-related problems
Cafeteria/flexible benefits

Any other, (please specify along with the degree of relevance)

35. Please indicate the focus of incentive plan of your organization on a scale of 1( not at all
applicable) to 5(fully applicable)
Individual
Group
Organizational

36. The organization has a structured policy for management of attrition and turnover (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

37. The organization conducts exit interviews (Please tick)

Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

38. Please indicate whether the following forms of employee voice are relevant to your
organization on a scale of 1-5 (1: not at all relevant to 5: fully relevant):
Works committee
Joint consultation
Suggestion schemes
Quality Circle
Employee involvement

39. Organization has the practice of carrying employee attitude/employee satisfaction

surveys(Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

40. Please indicate the relevance and importance of the following issues in the context of the
communication system of your organization on a scale of 1( not at all applicable) to 5(fully
applicable)
Oral method
Written documents
Intranet/groupware
Top-down communication
Bottom-up communication

41. The organization encourages employees to suggest product/process improvement (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

42. The organization has provision for employee recognition programmes and awards (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

43. There is provision for negotiation, administration and interpretation of written agreement
between employees and management (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

44. Please specify the degree to which the following principles of administering discipline are
relevant to your organization on a scale of 1-5 (1: not at all relevant, 5: fully relevant)
Corrective
Preventive
Progressive
Hot-stove rule

45. Please specify the degree to which the following principles of employee relations are relevant
to your organization on a scale of 1-5 (1: not at all relevant, 5: fully relevant)
Strategic Partnership
Cooperation
Traditional
Conflicting

46. Please assign importance (on a scale of 1-5) to the following approaches that reflect the
attitude of management and employees of your organization in the context of grievance procedure
Labour contract (Legalistic)
Human Relations
Open-culture
Mixed

47. Please assign importance (on a scale of 1-5) to the following approaches in the context of your
organization’s labour relation’s strategy
Union acceptance
Union avoidance
Union substitution
Union suppression

48. Please indicate whether the following are relevant in the context of your organization’s
preferred choice of employee separation on a scale 1-5 (1: not at all relevant and 5: fully relevant)
Voluntary inducement (eg early retirement package)
Assistance to terminated employees
Carrying out need-based recruitment by laying off current employees
Preferential hiring of ex-employees
Lay-off
Hiring freeze

49. The organization has been managing change by integrating the HR issues with the business
strategies and the strategic change process (Please tick)
Fully agree Agree Neither agree nor disagree Partially disagree Fully
disagree

50. Please mention other important area(s) of Human Resource Management relevant to your
esteemed organization along with the degree of importance on a scale of 1-5(1: less important, 5:
very important)

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