LED TV

User Guide

Illustrations in this guide are provided for reference only and may differ from actual product appearance.
Product design and specification may be changed without notice.

Before using your new product, please read these instructions to prevent any damage.
Contents
CHILD SAFETY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
IMPORTANT SAFEGUARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
WARNING . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
CAUTION . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Get the most out of your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TV components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
TV front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Jacks and controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Connecting a cable or satellite box . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
HDMI (best). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Coaxial (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting an antenna or cable TV (no box) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Connecting a DVD or Blu-ray player . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
HDMI (best). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Connecting a game console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
HDMI (best). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
AV (good) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14
Connecting a computer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting to Ethernet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Connecting a USB flash drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting headphones . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Connecting external speakers or a sound bar . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Digital audio using the digital optical audio jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Digital audio using the HDMI/ARC jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Analog audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Connecting power . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Programming a universal remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Common universal remote control codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Setting up your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Using your TV . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Maintaining . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cleaning the TV cabinet. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Cleaning the TV screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Video and audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
General. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

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 Contents

CEC-compatible devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Legal notices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
ONE-YEAR LIMITED WARRANTY . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

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CHILD SAFETY
LED TV

PROPER TELEVISION PLACEMENT MATTERS

THE CONSUMER ELECTRONICS INDUSTRY CARES
• Manufacturers, retailers and the rest of the consumer electronics industry are
committed to making home entertainment safe and enjoyable.
• As you enjoy your television, please note that all televisions - new and old - must be
supported on proper stands or installed according to the manufacturer's
recommendations. Televisions that are inappropriately situated on dressers, bookcases,
shelves, desks, speakers, chests, carts, etc., may fall over, resulting in injury.
TUNE IN TO SAFETY
• ALWAYS follow the manufacturer’s recommendations for the safe installation of your
television.
• ALWAYS read and follow all instructions for proper use of your television.
• NEVER allow children to climb on or play on the television or the furniture on which the
television is placed.
• NEVER place the television on furniture that can easily be used as steps, such as a chest
of drawers.
• ALWAYS install the television where it cannot be pushed, pulled over or knocked down.
• ALWAYS route cords and cables connected to the television so that they cannot be
tripped over, pulled or grabbed.
WALL OR CEILING MOUNT YOUR TELEVISION
• ALWAYS contact your retailer about professional installation if you have any doubts
about your ability to safely mount your television.
• ALWAYS use a mount that has been recommended by the television manufacturer and
has a safety certification by an independent laboratory (such as UL, CSA, ETL).
• ALWAYS follow all instructions supplied by the television and mount manufacturers.
• ALWAYS make sure that the wall or ceiling where you are mounting the television is
appropriate. Some mounts are not designed to be mounted to walls and ceilings with
steel studs or cinder block construction. If you are unsure, contact a professional
installer.
• Televisions can be heavy. A minimum of two people is required for a wall or ceiling
mount installation.
MOVING AN OLDER TELEVISION TO A NEW PLACE IN YOUR
HOME
• Many new television buyers move their older CRT televisions into a secondary room
after the purchase of a flat-panel television. Special care should be made in the
placement of older CRT televisions.
• ALWAYS place your older CRT television on furniture that is sturdy and appropriate for
its size and weight.
• NEVER place your older CRT television on a dresser where children may be tempted to
use the drawers to climb.
• ALWAYS make sure your older CRT television does not hang over the edge of your
furniture.

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 LED TV

IMPORTANT SAFEGUARDS 12 Use only with the cart, stand, tripod,

bracket, or table specified by the
manufacturer, or sold with the
CAUTION apparatus. When a cart is used, use
caution when moving the
RISK OF ELECTRIC SHOCK cart/apparatus combination to avoid
DO NOT OPEN injury from tip-over.
CAUTION: TO REDUCE THE RISK OF ELECTRIC 13 Unplug this apparatus during lightning storms or
SHOCK, DO NOT REMOVE COVER (OR BACK). NO when unused for long periods of time.
USER-SERVICEABLE PARTS INSIDE. REFER 14 Refer all servicing to qualified service personnel.
SERVICING TO QUALIFIED SERVICE PERSONNEL. Servicing is required when the apparatus has been
damaged in any way, such as power-supply cord or
plug is damaged, liquid has been spilled or objects
The lightning flash with arrowhead have fallen into the apparatus, the apparatus has
symbol within an equilateral triangle been exposed to rain or moisture, does not operate
is intended to alert the user to the normally, or has been dropped.
presence of uninsulated “hazardous
voltage” within the product's 15 The wall plug is the disconnecting device. The plug
enclosure, which may be of sufficient must remain readily operable.
magnitude to induce a risk of electric 16 Remote control batteries should not be exposed to
shock to persons. excessive heat such as sunshine, fire, or the like.
17 The apparatus should not be exposed to dripping or
The exclamation point within an splashing, and no objects filled with liquids, such as
equilateral triangle is intended to vases, should be placed on the apparatus.
alert the user to the presence of 18 Your TV has four VESA mounting holes on the back.
important operating and If you attach a wall-mount bracket or TV stand to the
maintenance (servicing) instructions back of your TV, the bracket or stand must be
in the literature accompanying the securely attached using all four holes. If you do
appliance. not use all four mounting holes, your TV may fall and
cause property damage or personal injury. See the
1 Read these instructions. documentation that came with your wall mount or
2 Keep these instructions. TV stand for complete mounting instructions.
3 Heed all warnings.
WARNING
4 Follow all instructions.
5 Do not use this apparatus near water. Electric shock hazard
6 Clean only with dry cloth. To reduce the risk of fire or electric shock, do not remove
any cover or expose the device to rain or moisture. No
7 Do not block any ventilation openings. Install in user-serviceable parts are inside. Refer servicing to
accordance with the manufacturer's instructions. qualified service technicians.
8 Do not install near any heat sources such as
radiators, heat registers, stoves, or other apparatus Lightning
(including amplifiers) that produce heat. For added protection for your device receiver during a
lightning storm, or when it is left unattended and
9 Do not defeat the safety purpose of the polarized or unused for long periods of time, unplug it from the
grounding-type plug. A polarized plug has two power outlet and disconnect any antenna or cable
blades with one wider than the other. A grounding system. This helps prevent property damage and
type plug has two blades and a third grounding personal injury from lightning and power line surges.
prong. The wide blade or the third prong are
provided for your safety. If the provided plug does Power lines
not fit into your outlet, consult an electrician for
replacement of the obsolete outlet. An outside antenna system should not be located in the
vicinity of overhead power lines or other electric light or
10 Protect the power cord from being walked on or power circuits, or where it can fall into such power lines
pinched particularly at plugs, convenience or circuits. When installing an outside antenna system,
receptacles, and the point where they exit from the take extreme care to keep from touching such power
apparatus. lines or circuits as contact with them might be fatal.
11 Only use attachments/accessories specified by the
manufacturer. Handling the LCD panel
• Your TV’s screen is made of glass. Do not drop your TV
or hit, jolt, or press hard against the LCD panel. If the
screen breaks, be careful of broken glass.
• If the LCD panel is broken, make absolutely sure that
you do not touch the liquid in the panel. This may
cause skin inflammation.

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 LED TV

• If the liquid gets in your mouth, immediately gargle, Outdoor antenna grounding
rinse, and consult with your doctor. Also, if the liquid If an outside antenna or cable system is connected to
gets in your eyes or touches your skin, consult with your TV, make sure that the antenna or cable system is
your doctor after rinsing for at least 15 minutes or grounded to provide some protection against voltage
longer in clean water. surges and built-up static charges. Article 810 of the
National Electrical Code, ANSI/NFPA No. 70, provides
Replacement parts information with respect to correct grounding of the
When replacement parts are required, make sure that mast and supporting structure, grounding of the lead-in
the service technician uses replacement parts specified wire to an antenna discharge unit, size of grounding
by the manufacturer that have the same characteristics conductors, location of the antenna-discharge unit,
as the original part. Unauthorized substitutions may connection to grounding electrodes, and requirements
result in fire, electric shock, personal injury, or other for the grounding electrode.
hazards.
1 Antenna lead-in wire
Safety check
After completing any service or repair to this device, ask 2 Grounding clamp
the service technician to perform routine safety checks Antenna discharge
to determine that your TV is in correct operating 3 unit
condition.
Grounding
4 conductors
Power source
Operate your TV only from the type of power source 5 Ground clamps
indicated on the marking label. If you are not sure of the
type of power supplied to your home, consult an Power service
electrician or your local power company. 6 grounding electrode
system
Servicing Electric service
7 equipment
These servicing instructions are for use by qualified
service personnel only. To reduce the risk of electric
shock, do not perform any servicing other than that
contained in the operating instructions unless you are Note to CATV system installer
qualified to do so. Article 820 of the National Electrical Code, ANSI/NFPA
No. 40 provides guidance for correct grounding.
CAUTION Specifically, it states that the cable ground must be
connected to the grounding system of the building as
Damage requiring service close to the point of cable entry as practical.
Unplug this TV from the power outlet and refer
servicing to qualified service personnel under the Condensation
following conditions: Moisture will form on the TV if the TV is brought from
• When the power supply cord or plug is damaged or cool surroundings into a warm room or if the
frayed. temperature of the room rises suddenly. When this
• If liquid has been spilled or objects have fallen into happens, the TV's performance may be impaired. To
your TV. prevent this, let the TV stand in its new surroundings for
• If your TV has been exposed to rain or water. about an hour before switching it on, or make sure that
the room temperature rises gradually.
• If your TV does not operate normally by following the
operating instructions. Adjust only those controls Condensation may also form during the summer if the
covered by the operating instructions because TV is exposed to the breeze from an air conditioner. In
incorrect adjustment of other controls may result in such cases, change the location of the TV.
damage and will often require extensive work by a Mobile telephone warning
qualified technician to restore your TV to its normal
operation. To avoid interference with your TV picture and sound,
operating problems, or even damage, keep your
• If your TV has been dropped or damaged in any way. cordless and cellular telephones away from the TV.
• When your TV exhibits a distinct change in
performance.

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 LED TV

End of life directives Non-active pixels

Your TV may contain materials that are regulated for The LCD panel contains almost 3 million thin film
environmental reasons. Your TV also contains materials transistors, which provide exceptionally sharp video
that can be recycled and reused. To help protect the quality. Occasionally, a few non-active pixels may
environment, contact your local authorities for appear on the screen as a fixed blue, green, or red point.
information about disposal or recycling and about These non-active pixels do not adversely affect the
finding a recycler in your area before you dispose of performance of your TV, and are not considered defects.
your TV.

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 LED TV

Introduction
Congratulations on your purchase of a high-quality, Insignia TV. Your TV comes with the latest technology and state-of-the-art
features, including:
• Fire TV Experience Built-In
• Voice Remote with Alexa
Get the most out of your TV
1 Access Your Favorite Content
• Fire TV Edition seamlessly integrates live over-the-air TV and your favorite streaming content on the Home screen, with
access to tens of thousands of channels, apps, and Alexa skills.
2 Unlimited Entertainment
• Watch over 500,000 streaming movies and TV episodes from Netflix, Prime Video, Hulu, PlayStation Vue, HBO, and more.
3 Control It All With Your Voice—Voice Remote with Alexa
• Use your voice to control live TV playback, launch apps, search for content, control smart home devices, and more.
IMPORTANT:
• To access all the described features, select Full (Recommended) during setup and make sure that you have a free Amazon account.
• For help, contact Amazon Fire TV Customer Service at www.amazon.com/firetv/contactus

TV components
This section covers basic information for:
• TV front
• Jacks and controls
• Remote control
TV front
You can find these items on the front of your TV.
ITEM DESCRIPTION
Remote control sensor Receives signals from the remote control. Do not block.
Power indicator Turns off when your TV is on. Lights when your TV is off (standby mode).

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 LED TV

Jacks and controls

Your TV may have any of the following items:
ITEM DESCRIPTION FUNCTION
Power—Turns TV power on or off. When your TV is off, the LED
indicator on the front of your TV lights blue.
Warning: When your TV is off, power still flows through it. To
Power/Input button completely disconnect power, unplug the power cord.
Input—Quickly press and release to open the Input Selection list,
press one or more times to select a video input source, then wait a
few seconds. Your TV switches to the source you selected.

Digital OPTICAL output Connect a sound bar, digital speaker system, or home theater system
to this jack to listen to TV audio through external speakers. See
jack Digital audio using the digital optical audio jack on page 17.

On some TVs the headphone jack and audio out jack are combined
Headphone jack into one jack.
OR Connect headphones, a sound bar, analog speaker system, or a
AUDIO OUT jack home theater system to this jack to listen to TV audio through
external speakers. See Analog audio on page 18.

Connect an antenna or cable TV to this jack. See Coaxial (good) on

Antenna/Cable in jack page 12 or Connecting an antenna or cable TV (no box) on page 12.

Analog video and audio Connect the video and audio for an AV device to these jacks. See AV
(AV) jacks (good) on page 11, 13, or 14.

Connect a USB flash drive to this jack to view compatible JPEG

USB picture files. See Connecting a USB flash drive on page 16.

Connect an HDMI device to this jack. See HDMI (best) on page 11, 13,
HDMI or 14, or Connecting a computer on page 15.
Connect an ARC-enabled home theater receiver to this jack.
OR
HDMI/ARC
Connect an HDMI device to this jack. See HDMI (best) on page 11, 13,
or 14, or Connecting a computer on page 15.

Connect an Ethernet cable to this jack and to an Ethernet

ETHERNET connection.

CAUTIONS:
• Check the jacks for position and type before making any connections.
• Loose connections can cause poor audio or video quality. Make sure that all connections are tight and secure.
• The external audio/video equipment shown may be different from your equipment. If you have questions, refer to the documentation
that came with your equipment.
• Always unplug the power cord when connecting external equipment.

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 LED TV

Remote control # BUTTON PRESS TO...

1 Launch the streaming app associated
Streaming app with the featured logo from any
9 screen, even when your TV is off. The
shortcuts
2 app varies by model.
10 Return to the Home screen (short
10 (Home) press) or to open Quick Settings
Overlay (long press).
3
11 Activate on-screen contextual
11 (Menu) commands.
4
12 (play/pause) Start, resume, or pause playback.
5 Skip forward (short press) or fast
13 (forward) forward (long press).
12 Increase (+) or decrease (–) the
14 +/– volume.
6 13 15 Mute or unmute the sound.
14 Launch Netflix from any screen, even
16 when your TV is off.
7 15

8 16

# BUTTON PRESS TO...

Turn TV power on or off. When your
1 (power) TV is off, the LED indicator on the front
of your TV lights.
Hold down to turn on the
Alexa-enabled microphone and start
voice input. Release the button to end
voice input. With Alexa, you can use
2 (Voice) your voice to search for content,
control playback, and more.
(Alexa Voice Service requires an
Amazon account).
3 (back) Return to the previous screen.
4 Select Confirm a selection or action.
5 Navigation Move up, down, left, or right.
Skip back (short press) or rewind (long
6 (rewind) press).
7 (Guide) Open the live TV Channel Guide.
Launch Prime Video from any screen,
8 even when your TV is off.

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Connecting a cable or satellite box

Many cable or satellite TV boxes have more than one connection type. To get the best video, you should use the best
connection type available. See Jacks and controls on page 9.
You can connect a cable or satellite box using:
• HDMI (best)
• AV (good)
• Coaxial (good)
HDMI (best)
HMDI jack Cable or satellite box Cable wall jack

Coaxial
HDMI Cable cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the cable or
satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.
Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)
Note: Cables are often color-coded to match color-coded jacks.

Video and audio jacks Cable or satellite box Cable wall jack

Coaxial
AV cable cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3 Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the cable or satellite box.
IMPORTANT: When you connect the audio using the AV jacks, the audio output is analog.

4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 On the HOME screen, navigate to the INPUTS row, then select Composite.

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Coaxial (good)
Antenna/cable jack Cable or satellite box Cable wall jack

Coaxial
Coaxial cable cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect a coaxial cable (not provided) to the cable wall jack and to the cable-in jack on the cable or satellite box.
3 Connect another coaxial cable (not provided) to the antenna/cable jack on your TV and to the coaxial out jack on the cable
or satellite box.
4 Plug your TV’s power cord into a power outlet, turn on your TV, then turn on the cable or satellite box.
5 On the HOME screen, navigate to the INPUTS row, then select Antenna.
6 If you cannot tune to channels you know exist, scan for channels. Go to Settings > Live TV > Channel Scan.

Connecting an antenna or cable TV (no box)

Antenna/cable
jack Antenna or cable TV (no box)

Coaxial cable

1 Make sure that your TV’s power cord is unplugged and all connected equipment is turned off.
2 Connect a coaxial cable (not provided) to the antenna/cable jack on your TV and to the antenna or cable TV wall jack.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 On the HOME screen, navigate to the INPUTS row, then select Antenna.
5 If you cannot tune to channels you know exist, scan for channels. Go to Settings > Live TV > Channel Scan.
Notes:
• Use a coaxial cable to eliminate interference and noise from radio waves.
• If the antenna is not installed correctly, contact qualified service personnel to correct the problem.
• If the signal level for a channel is weak, the picture may be distorted. Adjust the antenna or use a highly directional outdoor or set-top
antenna with a built-in amplifier.
• If the picture quality is good on some channels and poor on others, the problem may be caused by a poor or weak signal from the
broadcaster or cable TV provider.
• If you connect to cable TV without a set-top box and experience poor picture quality, you may need to install a set-top box to improve
signal reception and picture quality. Contact your cable TV provider about upgrading to a set-top box.
• Many high-definition (HD) channels upscale standard-definition (SD) content. The picture displayed on your TV is still displayed as SD,
thus the picture quality will not be as clear or crisp as it would be if the content was originally recorded in HD.

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Connecting a DVD or Blu-ray player

Many DVD or Blu-ray players have more than one connection type. To get the best video, you should use the best connection
type available. See Jacks and controls on page 9.
You can connect a DVD or Blu-ray player using:
• HDMI (best)
• AV (good)
HDMI (best)
DVD or Blu-ray
HDMI jack player

HDMI cable

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the DVD or Blu-ray
player.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.
Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)
Note: Cables are often color-coded to match color-coded jacks.

DVD or Blu-ray
Video and audio jacks player

AV cable

1 Make sure that your TV’s power cord is unplugged and the DVD or Blu-ray player is turned off.
2 Connect an AV cable (not provided) to the AV jacks on your TV and to the AV out jacks on the DVD or Blu-ray player.
IMPORTANT: When you connect the audio using the AV jacks, the audio output is analog.

3 Plug your TV’s power cord into a power outlet, then turn on your TV and DVD or Blu-ray player.
4 If needed, set the player to the correct output mode. See the documentation that came with the player.
5 On the HOME screen, navigate to the INPUTS row, then select Composite.

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Connecting a game console

You can connect a game console using:
• HDMI (best)
• AV (good)
HDMI (best)
HDMI jack Game console

HDMI cable

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the game console.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. See the documentation that came with the console.
5 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.
Note: An HDMI cable carries both audio and video. You do not need to use any audio cables.

AV (good)
Note: Cables are often color-coded to match color-coded jacks.

Video and audio jacks Game console

Console-specific AV cable

1 Make sure that your TV’s power cord is unplugged and the game console is turned off.
2 Connect the console-specific AV cable to the AV jacks on your TV and to the AV jack(s) on the game console.
IMPORTANT:
• Some older game consoles come with a special AV cable. See the documentation that came with your game console or check the
manufacturer’s website.
• When you connect the audio using the AV jacks, the audio output is analog.

3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the game console, then set it to the correct output mode. See the documentation that came with the console.
5 On the HOME screen, navigate to the INPUTS row, then select Composite.

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Connecting a computer
HDMI jack Computer

HDMI cable

1 Make sure that your TV’s power cord is unplugged and the computer is turned off.
2 Connect an HDMI cable (not provided) to one of the HDMI jacks on your TV and to the HDMI out jack on the computer.
3 Plug your TV’s power cord into a power outlet, then turn on your TV and the computer.
4 On the HOME screen, navigate to the INPUTS row, then select HDMI1, HDMI2, or HDMI3.
5 Adjust the display properties on the computer, if necessary.

Connecting to Ethernet
To access the internet, you must connect to a LAN (Ethernet) network or use Wi-Fi to access the Internet.
Ethernet
connection
LAN jack

LAN
Ethernet cable

• Connect an Ethernet cable (not provided) to the LAN jack on your TV and to your Ethernet connection.

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Connecting a USB flash drive

USB port

USB flash drive

1 Plug a USB flash drive into the USB port on your TV.
CAUTION: Do not remove the USB flash drive or turn off the TV while using the USB flash drive. You may lose data or damage the USB flash
drive.

2 When the “View Pictures” message appears, press MENU. The photos viewer opens.
Note: The Photos viewer only supports JPEG format images (with “.jpg” file extensions) and not all JPEG files are compatible with your TV.

Connecting headphones
When you connect headphones, the TV speakers are muted.
WARNING: Loud noise can damage your hearing. When using headphones, use the lowest volume setting on your headphones that still
lets you hear the sound.

Headphone/Audio out
jack

• Connect the headphones to the headphone jack on your TV.

Notes:
• If you connect headphones when your TV is turned off, then you turn on your TV, the TV speakers are muted and the audio plays
through the headphones.
• You can also connect a home theater system, sound bar, or external speaker system to the headphone jack.

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Connecting external speakers or a sound bar

You can connect external speakers or a sound bar using:
• Digital audio using the digital optical audio jack
• Digital audio using the HDMI/ARC jack
• Analog audio
Digital audio using the digital optical audio jack
Digital optical
audio jack Digital optical audio cable Digital speaker system

Sound bar

1 Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off.
2 Connect a digital optical audio cable (not provided) to the digital output jack on your TV and to the audio in jack on the
digital speaker system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with
the digital speaker system or sound bar.
Note: Depending on the audio device you are connecting, you may need to change the digital audio format for your TV. The default setting
is Auto.

5 If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds.
Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital.
6 If you want to turn off your TV speakers, go the Home menu, select Settings, then select Display & Sounds. Select Audio
Output, then select TV Speakers and change the setting to OFF.

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Digital audio using the HDMI/ARC jack

Your TV can send sound to an ARC device, like an AV receiver, to create a home theater that uses two or more speakers. When
you connect external speakers or a soundbar, sound plays through your TV speakers and the external speakers or soundbar.
HDMI/ARC jack Digital speaker system

HDMI cable
Sound bar

1 Make sure that your TV’s power cord is unplugged and the digital speaker system or sound bar is turned off.
2 Connect an HDMI cable (not provided) to the HDMI/ARC jack on your TV and to the audio in jack on the digital speaker
system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the digital speaker system or sound bar, then set it to the correct source. See the documentation that came with
the digital speaker system or sound bar.
Note: Depending on the audio device you are connecting, you may need to change the digital audio format for your TV. The default setting
is Auto.

5 If you need to change the digital audio format, go to the Home menu, select Settings, then select Display & Sounds.
Select Audio Output, then select Digital Audio Format and change the setting to PCM or Dolby Digital.
6 If you want to turn off your TV speakers, go the Home menu, select Settings, then select Display & Sounds. Select Audio
Output, then select TV Speakers and change the setting to OFF.
Analog audio
When you connect an analog speaker system or sound bar to the audio out jack, the TV speakers are muted.
Audio out jack Analog speaker system

Audio cable
Sound bar

1 Make sure that your TV’s power cord is unplugged and the analog speaker system or sound bar is turned off.
2 Connect an audio cable (not provided) to the audio out jack on your TV and to the audio in jacks on the analog speaker
system or sound bar.
3 Plug your TV’s power cord into a power outlet, then turn on your TV.
4 Turn on the analog speaker system or sound bar, then set it to the correct source. See the documentation that came with
the analog speaker system or sound bar.

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Connecting power
1 If your power cord is not permanently connected to your TV, connect it to the power connector on your TV.
2 Connect the power cord to a power outlet.
CAUTION:
• Your TV should only be operated from the power source indicated on the label.
• Always unplug the power cord from the power outlet when you will not be using your TV for an extended period of time.
• If the power cord is permanently attached to your TV, do not try to unplug it from your TV.

Programming a universal remote control

You can operate your Insignia TV with a new or existing universal remote control.
1 See the table in Common universal remote control codes on page 19 for common codes.
If you have problems programming your remote or need a different remote control code:
• Contact the universal remote control or cable/satellite company of the remote control you are trying to program.
• Visit www.insigniaproducts.com/remotecodes for the latest remote control code information.
• Call the Insignia Customer Care Center at 1-877-467-4289.
2 Follow your universal remote control’s instructions to enter the TV code you found in Step 1.
Tips:
• If your universal remote control has a code search feature, run a code search to identify a code that matches your TV. See your universal
remote control’s instructions for details.
• If your universal remote control has a “Learn” feature, you can manually program it using the Insignia TV remote to “teach” the
commands one at a time. See your universal remote control’s instructions for details.

Common universal remote control codes

The following is a list of the most common remote control codes.
BRAND REMOTE CONTROL CODES
1034, 1035, 1040, 1398, 1465, 1596, 1437, 1507, 12049, 11641, 11564, 11326, 11423,
AT&T U‐verse 11892, 11517, 10171, 10463, 11385, 11660, 11963, 12184, 13227
Cablevision 068, 069, 078, 096, 100, 164, 168, 229, 026
2002, 1204, 1423, 1517, 0171, 1963, 0463, 1463, 0842, 1326, 167, 415, 424, 450, 456,
Charter 461, 507, 523, 567, 577, 586
10463, 10171, 11204, 11326, 11463, 11517, 11641, 11780, 11785, 11892, 11963, 12002,
Comcast 01877, 00276, 01982, 01376, 00810, 01187, 01106, 00877, 00476
Cox 1326, 1463
DirecTV 10463, 10171, 11204, 11326, 11517, 11564, 11641, 11963, 12002, 11463, 12049
Dish Network 834, 720, 222, 898, 365, 777, 754
RCA 135, 12049, 11423, 11564, 10171, 10463, 11810, 11892, 11963, 12184, 12417
Rogers 0463, 1326, 2049, 1785, 1780, 1423, 1963
Time Warner 400, 450, 461, 456, 10463, 1463, 0463
Verizon 0198, 0490

Tips:
• The brand name is often visible on the front of the universal remote control, and the model number is often visible on the back.
• If your universal remote control isn’t listed in the table, refer to your universal remote control’s instructions and try codes for the brands
Orion, Emerson, Memorex, Sansui, Sylvania, or Zenith. You may need to try several codes before finding a match.

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Setting up your TV
If you use an Ethernet cable to connect to the internet, see Connecting to Ethernet on page 15.
1 Make sure that you have connected the power cord to your TV and that you turned on your TV.
2 Make sure that you have installed the batteries in your new Voice Remote with Alexa.
3 Make sure that your remote is paired with your TV. Pairing should occur automatically.
If you have issues, press (Home). If you continue to have issues, try re-inserting your batteries or replacing them, then
repeat this step again.
4 Select your Wi-Fi network from the networks displayed on the screen.
Note: If your Wi-Fi network is password protected, have your Wi-Fi network password handy to connect your TV to the Internet. If your
network is hidden, select the Join Other Network tile from the list. If required, enter your network password using the on-screen keyboard.

5 Select your experience: Full (Recommended) or Basic.

• Full: Get the most out of your experience with access to live TV, over 500,000 streaming movies and TV episodes,
thousands of apps, and Alexa skills. To get started, sign in or sign up for a free Amazon account.
• Basic: This experience is limited to live TV and only six streaming apps. Alexa and the full Appstore are not included.
For more information about setting up your TV, go to: http://www.amazon.com/help/firetveditiontv

Using your TV
For information about using your TV, go to: http://www.amazon.com/help/firetveditiontv

Maintaining
• Do not use your TV in areas that are too hot or too cold, because the cabinet may warp or the screen may malfunction. Your
TV works best in temperatures that are comfortable to you.
• Do not place your TV in direct sunlight or near a heat source.
Cleaning the TV cabinet
Clean the cabinet with a soft, lint-free cloth. If the cabinet is especially dirty, moisten a soft, lint-free cloth in a weak detergent
solution, squeeze the excess moisture from the cloth, then wipe the cabinet with the cloth. Use a clean cloth to dry the cabinet.
Cleaning the TV screen
Clean the screen with a soft, lint-free cloth.

Troubleshooting
Video and audio
PROBLEM SOLUTION
Picture does not fill the screen. • Press and hold Home until the Quick Settings menu opens. Select Display -
There are black bars around the Picture Size, then change the setting. If Picture Size is grayed out (not available
picture. to select), change the setting for Auto Aspect to Off.
No picture (screen is not lit) and • Press (power) on the TV or the remote control.
no sound. • Make sure that the video cables are connected correctly and securely to your TV.
• Make sure that the power cord is plugged into a working outlet.
• Press Home, then navigate to the INPUTS row and select the input you want to
watch.
• Try another channel. The station may be experiencing problems.
• Make sure that the incoming signal is compatible.
• Make sure that the antenna or cable TV is connected correctly and securely. See
Connecting a cable or satellite box on page 11 or Connecting an antenna or
cable TV (no box) on page 12.

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PROBLEM SOLUTION
Dark, poor, or no picture (screen is • Try another channel. The station may be experiencing problems.
lit), but sound is good. • Make sure that the antenna or cable TV is connected correctly and securely. See
Connecting a cable or satellite box on page 11 or Connecting an antenna or
cable TV (no box) on page 12.
• Press and hold Home until the Quick Settings menu opens. Select Display -
Picture Size, then change the setting. If Picture Size is grayed out (not available
to select), change the setting for Auto Aspect to Off.
• If you are using an antenna and the signal strength is low, adjust the antenna or
use a highly directional outdoor antenna or set-top antenna with a built-in
amplifier.
• Make sure that the video cables are connected correctly and securely to your TV.
• The video cable(s) you are using may be bad. Try a new set.
No color, dark picture, or color is • Try another channel. The station may be experiencing problems.
not correct. • Adjust the picture settings. Press and hold Home until the Quick Settings menu
opens. Select Picture, then adjust the Contrast, Brightness, or Color settings.
• Make sure that the video cables are connected correctly and securely to your TV.
• Make sure that the antenna or cable TV is connected correctly and securely. See
Connecting a cable or satellite box on page 11 or Connecting an antenna or
cable TV (no box) on page 12.
• If you are using an antenna and the signal strength is low, adjust the antenna or
use a highly directional outdoor antenna or set-top antenna with a built-in
amplifier.
TV or cable channel reception is • Try another channel. The station may be experiencing problems.
not good or consistent. • Make sure that the antenna or cable TV is connected correctly and securely. See
Connecting a cable or satellite box on page 11 or Connecting an antenna or
cable TV (no box) on page 12.
• If you are using an antenna and the signal strength is low, adjust the antenna or
use a highly directional outdoor antenna or set-top antenna with a built-in
amplifier.
Dotted lines or stripes appear on • Make sure that the antenna or cable TV is connected correctly and securely. See
the screen. Connecting a cable or satellite box on page 11 or Connecting an antenna or
cable TV (no box) on page 12.
• If you are using an antenna and the signal strength is low, adjust the antenna or
use a highly directional outdoor antenna or set-top antenna with a built-in
amplifier.
• Make sure that the video cables are connected correctly and securely to your TV.
• The video cable(s) you are using may be bad. Try a new set.
• Other devices (for example, a surround sound receiver, external speakers, fans,
or hair dryers) may be interfering with your TV. Try turning off one device at a
time, then back on to determine which device is causing interference. After you
have determined which device is causing interference, move it further from the
TV to eliminate the interference.
Video description or voice guide • Make sure that your TV is not muted and the volume is turned up.
does not work. • Make sure that the options listed under the Accessibility menu are turned on.
Press Home menu, select Settings, then select Accessibility. Make sure that the
VoiceView and Audio Description options are set to ON.
• Video descriptions are not available on all broadcasts.
• Some remote functions are not narrated.

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PROBLEM SOLUTION
Good picture, but no sound. • Increase the volume.
• Make sure that the sound is not muted.
• Make sure that you do not have headphones connected. When headphones are
connected, the TV speakers are muted.
• Make sure that the TV speakers option is not turned off. Press and hold Home
until the Quick Settings menu opens. Select Sound, then select TV Speakers and
change the setting to On.
• If you are using a home theater system, soundbar, or external speaker system,
make sure it is turned on and is not muted.
• If you are using a home theater system, soundbar, or external speaker system
and have connected it with a digital optical cable, go to the Home menu, select
Settings, then select Display & Sounds. Select Audio Output, then select
Digital Audio Format and change the setting to PCM.
• Make sure that the audio cables are connected correctly and securely to your TV.
• Make sure that the antenna or cable TV is connected correctly and securely. See
Connecting a cable or satellite box on page 11 or Connecting an antenna or
cable TV (no box) on page 12.
• The audio cables you are using may be bad. Try a new set.
Good sound, but poor color. • Adjust the contrast, color, and brightness settings. Press and hold Home until
the Quick Settings menu opens. Select Picture, then adjust the Contrast,
Brightness, or Color settings.
Audio noise. • Other devices (for example, a surround sound receiver, external speakers, fans,
or hair dryers) may be interfering with your TV. Try turning off one device at a
time to determine which device is causing interference. After you have
determined which device is causing interference, move it further from the TV to
eliminate the interference.
No output from one of the • Adjust the audio balance. Press and hold Home until the Quick Settings menu
speakers. opens. Select Sound, then select Balance and adjust the setting.
• Make sure that the audio cables are connected correctly and securely to your TV.
After images appear. • Do not display a still image, such as a logo, game, or computer image, for an
extended period of time. This can cause a permanent after-image to be burned
into the screen. This type of damage is not covered by your warranty.

Remote control
PROBLEM SOLUTION
Remote control does not work. • Make sure that the power cord is plugged into a working outlet.
• Make sure that there are no obstructions between the remote control and the
remote control sensor on the front of the TV.
• If you have not paired your TV to the remote control, point the remote control
directly at the remote control sensor on your TV.
• The supplied batteries are wrapped tightly in clear plastic. Make sure that you
have removed this plastic from the batteries.
• Make sure that the batteries are installed correctly.
• Replace dead batteries with new batteries.

General
PROBLEM SOLUTION
No power. • Make sure that the power cord is plugged into a working outlet.
• Unplug the power cord, wait 60 seconds, then plug the cord back in and turn on
your TV.
A no signal error message is • Press Home, then navigate to the INPUTS row and select the input you want to
displayed. watch.

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PROBLEM SOLUTION
After Auto Channel Search, there • Reception can vary by channel depending on the broadcast power level of a
are no channels. given station. Contact your cable or satellite TV provider.
• Make sure that the antenna or cable/satellite TV is connected securely to your
TV.
• Try replacing the cable between the antenna/cable or cable/satellite box and
your TV.
One or more channels do not • If you are using a cable or satellite box, use the remote that came with that box
display. to change channels.
• Press Home, then navigate to the INPUTS row and make sure that you have
selected the correct input for the device or service you are trying to use.
Password is lost. • If you are having trouble with your password (PIN) for parental controls and
viewing restrictions, try resetting your PIN from your Prime Video Settings on
the Amazon website. Go to the Parental Controls section, enter a new 5-digit
PIN under Prime Video PIN, then select Reset Your PIN.
• If you need to reset a forgotten PIN and your TV has not been registered, you
need to perform a factory reset. Press Home, then select Settings. Select Device
& Software, then select Reset to Factory Defaults.
Some settings cannot be • If a setting is grayed, the setting is not available in the current video input mode
accessed. (for example TV mode). Change to a different video input source. Press Home,
then navigate to the INPUTS row and select the input you want to watch.
The /INPUT button does not • Unplug the power cord, wait a few seconds, then plug the cord back in and turn
work. on your TV.
TV keeps turning off. • Make sure that the sleep timer is not turned on. Press and hold Home until the
Quick Settings menu opens. Select Sleep Timer, then change the setting to Off.

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CEC-compatible devices
PROBLEM SOLUTION
My TV is not displaying the video • Make sure that the HDMI cable is connected securely to your TV and the device.
from the connected CEC device. • Make sure that the device is connected to your TV with an HDMI cable.
• Make sure that the device is a CEC device. See the documentation that came
with the device for more information.
• Press Home, then navigate to the INPUTS row and make sure that the correct
video input is selected.
• On the Home menu, select Settings, then select Display & Sounds. Select
HDMI CEC Device Control and change the setting to On.
My TV is not playing the audio • Make sure that the HDMI cable is connected securely to your TV and the device.
from the connected CEC device. • Make sure that the device is connected to your TV with an HDMI cable.
• Make sure that the device is a CEC device. See the documentation that came
with the device.
• Make sure that the TV volume is turned up and not muted.
• Make sure that the TV speakers option are not turned off. Press and hold Home
until the Quick Settings menu opens. Select Sound, then select TV Speakers and
change the setting to On.
• Make sure that the CEC control is turned on. On the Home menu, select
Settings, then select Display & Sounds. Select HDMI CEC Device Control and
change the setting to On.
• If you have connected an HDMI CEC audio receiver, adjust the volume on the
receiver. When your TV detects an audio receiver, the TV speakers may turn off
and sound plays through receiver speakers only.
• If you are using a home theater system, soundbar, or external speaker system,
make sure that it is turned on and is not muted.
• If you are using a home theater system, soundbar, or external speaker system,
make sure that you have selected the correct output mode.
• Depending on the digital audio device you have connected, you may need to
change the digital audio format for your TV. The default setting is Auto. If you
need to change the digital audio format, go to the Home menu, select Settings,
then select Display & Sounds. Select Audio Output, then select Digital Audio
Format and change the setting to PCM or Dolby Digital.
My TV’s remote control does not • Depending on the device, all the buttons may not work.
control the device. • Make sure that the CEC control feature is turned on. On the Home menu, select
Settings, then select Display & Sounds. Select HDMI CEC Device Control and
change the setting to On.
• The device may not support this feature. See the documentation that came with
the device for more information.

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PROBLEM SOLUTION
My connected CEC device does • Make sure that the CEC control feature is turned on. On the Home menu, select
not turn off when I turn off my TV. Settings, then select Display & Sounds. Select HDMI CEC Device Control and
change the setting to On.
• The device may not support this feature. See the documentation that came with
the device for more information.
My TV does not turn on when I • Make sure that the CEC control feature is turned on. On the Home menu, select
turn on my connected CEC Settings, then select Display & Sounds. Select HDMI CEC Device Control and
device. change the setting to On.
• The device may not support this feature. See the documentation that came with
the device for more information.

Note: If the problem is not solved by using these troubleshooting instructions, turn off your TV, then turn it on again.

www.insigniaproducts.com 25
 LED TV

Legal notices Amazon Terms & Policies

Before using Fire TV Edition, please read the terms located at
www.amazon.com/deviceservices/support. Please also read all terms
FCC Statement and policies for services related to Fire TV Edition, including but not
This device complies with Part 15 of the FCC Rules. Operation is limited to Amazon's Privacy Notice located at
subject to the following two conditions: (1) this device may not cause www.amazon.com/privacy, Amazon's Conditions of Use located at
harmful interference, and (2) this device must accept any interference www.amazon.com/conditionsofuse, and any other terms or usage
received, including interference that may cause undesired operation. provisions available at www.amazon.com/deviceservices/support.
This equipment has been tested and found to comply with the limits All terms, rules, notices, policies, and provisions are, collectively, the
for a Class B digital device, pursuant to Part 15 of the FCC Rules. These “Agreements.”
limits are designed to provide reasonable protection against harmful By using Fire TV Edition, you agree to be bound by the terms of the
interference in a residential installation. This equipment generates, Agreements.
uses, and can radiate radio frequency energy and, if not installed and Amazon, Fire, Alexa, Prime, and all related
used in accordance with the instructions, may cause harmful logos are trademarks of Amazon.com, Inc.
interference to radio communications. However, there is no guarantee or its affiliates.
that interference will not occur in a particular installation. If this
equipment does cause harmful interference to radio or television Dolby License Notice and Trademark Acknowledgement
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or Manufactured under license from Dolby
more of the following measures: Laboratories. Dolby, Dolby Audio, and the double-D
• Reorient or relocate the receiving antenna. symbol are trademarks of Dolby Laboratories.
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from HDMI
that to which the receiver is connected. The terms HDMI and HDMI High-Definition
• Consult the dealer or an experienced radio/TV technician for Multimedia Interface, and the HDMI Logo are
help. trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States
Warning and other countries.
Changes or modifications not expressly approved by the party
responsible for compliance could void the user's authority to operate
the equipment. DTS® TruSurround
For DTS patents, see http://patents.dts.com. Manufactured
Cables under license from DTS, Inc. DTS, the Symbol, DTS and the
Connections to this device must be made with shielded cables with Symbol together, and TruSurround are registered
metallic RF/EMI connector hoods to maintain compliance with FCC trademarks and/or trademarks of DTS, Inc. in the United
Rules and Regulations. States and/or other countries. © DTS, Inc. All Rights
Reserved.
Canadian Notice
Analog and Digital Television Receiving Apparatus
– Appareil de réception de télévision analogique et numérique,
Canada BETS-7 / NTMR-7

IC Statement
This device complies with Industry Canada licence—exempt RSS
standard(s).
Operation is subject to the following two conditions: (1) this device
may not cause interference, and (2) this device must accept any
interference, including interference that may cause undesired
operation of the device.
This equipment complies with IC radiation exposure limits set forth for
an uncontrolled environment.

Restrictions in the 5 GHz band:

The device for operation in the band 5150-5250 MHz is only for indoor
use to reduce the potential for harmful interference to co-channel
mobile satellite systems.

Restrictions dans labande 5GHz:

Dans la bande 5150 – 5250MHz, les appareils seront restreints aux
opérations intérieurs pour réduire toute possibilité d'intérference
dangereuse aux operations du systèmes satellite mobile dans le
méme canal.

26 www.insigniaproducts.com
 LED TV

ONE-YEAR LIMITED WARRANTY •

•
Loss or Theft of this product or any part of the product
Display panels containing up to three (3) pixel failures (dots that
are dark or incorrectly illuminated) grouped in an area smaller
Definitions: than one tenth (1/10) of the display size or up to five (5) pixel
failures throughout the display. (Pixel based displays may
The Distributor* of Insignia branded products warrants to you, the contain a limited number of pixels that may not function
original purchaser of this new Insignia-branded product ("Product"), normally.)
that the Product shall be free of defects in the original manufacturer of • Failures or Damage caused by any contact including but not
the material or workmanship for a period of one (1) year from the date limited to liquids, gels or pastes.
of your purchase of the Product ("Warranty Period").
REPAIR REPLACEMENT AS PROVIDED UNDER THIS WARRANTY IS YOUR
For this warranty to apply, your Product must be purchased in the EXCLUSIVE REMEDY FOR BREACH OF WARRANTY. INSIGNIA SHALL NOT
United States or Canada from a Best Buy branded retail store or online BE LIABLE FOR ANY INCIDENTAL OR CONSEQUENTIAL DAMAGES FOR
at www.bestbuy.com or www.bestbuy.ca and is packaged with this THE BREACH OF ANY EXPRESS OR IMPLIED WARRANTY ON THIS
warranty statement. PRODUCT, INCLUDING, BUT NOT LIMITED TO, LOST DATA, LOSS OF USE
OF YOUR PRODUCT, LOST BUSINESS OR LOST PROFITS. INSIGNIA
How long does the coverage last? PRODUCTS MAKES NO OTHER EXPRESS WARRANTIES WITH RESPECT
The Warranty Period lasts for 1 year (365 days) from the date you TO THE PRODUCT, ALL EXPRESS AND IMPLIED WARRANTIES FOR THE
purchased the Product. Your purchase date is printed on the receipt PRODUCT, INCLUDING BUT NOT LIMITED TO ANY IMPLIED
you received with the Product. WARRANTIES OF AND CONDITIONS OF MERCHANTABILITY AND
FITNESS FOR A PARTICULAR PURPOSE, ARE LIMITED IN DURATION TO
What does this warranty cover? THE WARRANTY PERIOD SET FORTH ABOVE AND NO WARRANTIES,
WHETHER EXPRESS OR IMPLIED, WILL APPLY AFTER THE WARRANTY
During the Warranty Period, if the original manufacture of the material PERIOD. SOME STATES, PROVINCES AND JURISDICTIONS DO NOT
or workmanship of the Product is determined to be defective by an ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS,
authorized Insignia repair center or store personnel, Insignia will (at its SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. THIS WARRANTY
sole option): (1) repair the Product with new or rebuilt parts; or (2) GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER
replace the Product at no charge with new or rebuilt comparable RIGHTS, WHICH VARY FROM STATE TO STATE OR PROVINCE TO
products or parts. Products and parts replaced under this warranty PROVINCE.
become the property of Insignia and are not returned to you. If service Contact Insignia:
of Products or parts are required after the Warranty Period expires, you
must pay all labor and parts charges. This warranty lasts as long as you 1-877-467-4289
own your Insignia Product during the Warranty Period. Warranty www.insigniaproducts.com
coverage terminates if you sell or otherwise transfer the Product. INSIGNIA is a trademark of Best Buy and its affiliated companies.
*Distributed by Best Buy Purchasing, LLC
How to obtain warranty service? 7601 Penn Ave South, Richfield, MN 55423 U.S.A.
If you purchased the Product at a Best Buy retail store location or from ©2018 Best Buy. All rights reserved.
a Best Buy online website (www.bestbuy.com or www.bestbuy.ca),
please take your original receipt and the Product to any Best Buy store.
Make sure that you place the Product in its original packaging or
packaging that provides the same amount of protection as the
original packaging.
To obtain warranty service, in the United States and Canada call
1-877-467-4289. Call agents may diagnose and correct the issue over
the phone.

Where is the warranty valid?

This warranty is valid only in the United States and Canada at Best Buy
branded retail stores or websites to the original purchaser of the
product in the county where the original purchase was made.

What does the warranty not cover?

This warranty does not cover:
• Customer instruction/education
• Installation
• Set up adjustments
• Cosmetic damage
• Damage due to weather, lightning, and other acts of God, such
as power surges
• Accidental damage
• Misuse
• Abuse
• Negligence
• Commercial purposes/use, including but not limited to use in a
place of business or in communal areas of a multiple dwelling
condominium or apartment complex, or otherwise used in a
place of other than a private home.
• Modification of any part of the Product, including the antenna
• Display panel damaged by static (non-moving) images applied
for lengthy periods (burn-in).
• Damage due to incorrect operation or maintenance
• Connection to an incorrect voltage or power supply
• Attempted repair by any person not authorized by Insignia to
service the Product
• Products sold "as is" or "with all faults"
• Consumables, including but not limited to batteries (i.e. AA, AAA,
C etc.)
• Products where the factory applied serial number has been
altered or removed

www.insigniaproducts.com 27
For product inquiries or accessibility assistance, please contact us with the information below:
1-877-467-4289
www.insigniaproducts.com
INSIGNIA is a trademark of Best Buy and its affiliated companies.
Distributed by Best Buy Purchasing, LLC
7601 Penn Ave South, Richfield, MN 55423 U.S.A.
©2018 Best Buy. All rights reserved. V3 ENGLISH
Made in China 18-0645