This document is an exam for a Master's course in Tourism Management. It contains 10 questions about tourist transport management and road transport. The questions cover topics such as the role of transportation in tourism development, forecasting tourist transport demand, market segments for tourist transport operations, costing and marketing in the tourist transport business, the role of managers and customer care, training tour coach drivers, market constraints, and regulations and capital requirements for setting up a transport business. Students have 3 hours to answer 5 of the questions in about 600 words each.
This document is an exam for a Master's course in Tourism Management. It contains 10 questions about tourist transport management and road transport. The questions cover topics such as the role of transportation in tourism development, forecasting tourist transport demand, market segments for tourist transport operations, costing and marketing in the tourist transport business, the role of managers and customer care, training tour coach drivers, market constraints, and regulations and capital requirements for setting up a transport business. Students have 3 hours to answer 5 of the questions in about 600 words each.
This document is an exam for a Master's course in Tourism Management. It contains 10 questions about tourist transport management and road transport. The questions cover topics such as the role of transportation in tourism development, forecasting tourist transport demand, market segments for tourist transport operations, costing and marketing in the tourist transport business, the role of managers and customer care, training tour coach drivers, market constraints, and regulations and capital requirements for setting up a transport business. Students have 3 hours to answer 5 of the questions in about 600 words each.
This document is an exam for a Master's course in Tourism Management. It contains 10 questions about tourist transport management and road transport. The questions cover topics such as the role of transportation in tourism development, forecasting tourist transport demand, market segments for tourist transport operations, costing and marketing in the tourist transport business, the role of managers and customer care, training tour coach drivers, market constraints, and regulations and capital requirements for setting up a transport business. Students have 3 hours to answer 5 of the questions in about 600 words each.
MASTER OF ARTS IN TOURISM MANAGEMENT (MTM) / MASTER OF TOURISM AND TRAVEL MANAGEMENT (MTTM) Term-End Examination 1-17-' =47E,-4 '1 June, 2019
MTM 14/MTTM 14 : TOURIST TRANSPORT
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MANAGEMENT (ROAD TRANSPORT)
Time : 3 hours Maximum Marks : 100
Note : Attempt any five questions in about 600 words
each. All questions carry equal marks.
1. "Transportation plays a vital role in Tourism
Development of a nation." Justify this statement with examples. 20
2. Write short notes on the following : 2x10=20
(a) Air Transport (b) Passenger Amenities provided by Indian Railways
3. Explain forecasting of Tourist Transport
Demand for a destination. 20
4. Explain the various market segments that a
Tourist Transport Operation (TTO) can target. 20 MTM-14/MTTM-14 1 P.T.O. 5. Write short notes on the following : 2x10=20 (a) Concept of Costing in Tourist Transport Business (b) Personal Selling in Tourist Transport Business
6. Explain the role of a manager in tourist
transport organization. Why is it important for a manager to know rules and regulations in respect of the operation of a tourist vehicle ? 20
7. Define customer care Explain the norms to
practise customer care in tourist transport business. 20
8. Explain task, duties, skills, knowledge, personal
qualities of a tour coach driver. Also highlight the importance of briefing and training of a tour coach driver. 20
9. Explain tourist transport market constraints.
Also discuss the measures to overcome these constraints. 20
10. Write short notes on the following : 2x10=20
(a) Offences and Penalties Procedures under Motor Vehicle Act (b) Capital Requirement for setting up a Tourist Transport Business