1 All Skills
1 All Skills
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When you think of creating a color palette for your presentation, think of nature's palette.
(OK, if you're working in a high-rise, you may have to use your imagination here instead
of looking out your window.) Think of a summer coastal scene -- how the crisp blue-green
of the ocean cedes to the rich stands of deep green fir trees that smack vivid against a
cornflower-blue sky. Imagine a field in early winter -- the dull yellows and golds, the
muted greens and the flat, somber sky. These colors all work together in harmony and
look pleasing together. There is nothing showy or “shouting” about them -- and yet, they
evoke a feeling and create a mood. There is a sense of balance and order. They work
together. That should be your goal when making your color choices. Selecting color
should never be arbitrary or merely subjective. "I like it" is not sufficient criteria for
creating a palette; neither is “these are my favorite colors.” You need a plan.
A tint is a hue mixed with white, and a shade is a hue mixed with black. For example, pink is
a tint of red and brown is a shade of orange. By experimenting with tints and shades, you
can create palettes that range from direct and playful to serious and somber. You can create
a mood or feeling that will get your message across in the appropriate tone. Plus, you open
up the color options before you, rather than painting yourself into a corner of clashing
colors. The best rule to follow when selecting color is “Keep it simple.” With color choice,
more is not better. It is the color relationships you create that will make or break your
presentation. Remember, choose only one or two vivid hues and use their tints and shades
to broaden your palette. This will keep your slides clear and attractive. Follow these simple
rules, and your presentation will be a color success.
Simple Tips For
Effective Handouts
based on the work of Marjorie Brody,
Brody Communications
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1. The handout should reflect the goal -- customize handouts to reflect what you are trying
to accomplish.
2. Avoid an information glut -- avoid the temptation to overload audience members with
information simply because it is possible. As with the presentation itself, the handout
should not include any "data dumps." Delete any material that does not directly support
the message.
3. Use graphics whenever possible -- any time you can put a graphic in a handout versus
text, do it. People will study a chart or diagram to learn information but may skip a
detailed explanation of the same data.
4. Don't be afraid of white space -- wide margins and lots of room for taking notes is
advisable. A good guideline to follow is to fill no more than 2/3 of the page with words or
graphics.
5. Make sure the handout looks good -- the appearance of your handout is vital. When
people pick up the paper, the handout should feel good (paper quality) and look good
(printing or copying quality). A handout cannot salvage a horrible presentation, but a
well- designed and well-planned handout can make the difference between a good
presentation and a great one.
B. LAMINATED BOOK MARKS OR WALLET CARDS (ALSO FOR USE IN DAY TIMERS)
Book marks or cards can have key ideas from the program and will serve as a “gentle” and
handy reminder for participants. Be sure to include your name, phone number and other contact
information on the card.
Books, booklets, audio and videotapes, and software packages are excellent learning tools.
Learning tools can be a reminder of the information shared during the presentation -- especially if
you authored them!
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2. Simplify: Support your main idea with just a few examples, highlighting at most three points.
3. Organize: You may choose to structure your presentation from the following outline.
• State the main issue
• Develop your viewpoint with specifics
• End with a clear summary
• Handle any questions
• Make a last statement or request
4. Dramatize: Don't just tell it, show it. Find a vivid, memorable way to get your point across. Use
visual aids:
• Graphs
• Handouts
• Charts
• Media
VISUAL AIDS
Visual aids augment your spoken message in different ways. Pictures, drawings, and photographs
have the potential to make an audience feel the way you do. Verbal material, including cutaways,
models, diagrams, and copies of statistics help your audience think the way you do. See the
document: Simple Tips For Effective Handouts
P R E PA R E F O R Q U E S T I O N S
Anticipate questions and be prepared to respond to them – not just with more information but with
real and relevant examples. As you repeat a presentation and as you become more familiar with
different audiences, this should become easier for you to do.
REALITY CHECK
Ask the group to respond (orally, in writing, by placing dots on a chart…) to
simple questions:
• Has the session been helpful to you so far?
• Is the session moving too slowly?
• Is the trainer moving too quickly?
• Is anything unclear?
F L I P C H A RT F E E D B A C K
Capture feedback by using a series of charts or pages from a chart. Provide
participants with Post-It Notes and ask them to respond during a five minute
window prior to a scheduled break by completing sentences such as:
• I wish you would stop…
• I hope you continue…
• I don’t understand…
• During the second half of this session, please…
O B S E RVAT I O N
Be attuned to the audience. Watch body language and monitor participation
level. If you sense the session is missing the intended mark, quickly steer things
back on course.
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How do you "grab" the audience from the start of the presentation? Is there a sure-fire way to
relax your nerves and connect with the audience at the same time? How do you ensure that the
audience is tuned in and turned on to what you are sharing? Openings are the toughest part of
a presentation for most presenters. The research tells us that a presenter has only about 30
seconds to make a good first impression. Think about typical openings you have heard
presenters give: jokes, thanks for inviting me, I'm glad to be here, housekeeping items, name
dropping, etc. Most of us don't tune in at all until the presenter starts the "real" content, do we?
Yet, many presenters start talking immediately after the applause ends to cover up their own
anxiety and to project confidence. Consider this... Open by nonverbally noticing and receiving
your audience for at least five seconds. Why? Because speaking is an act in which you give and
receive. Most presenters tend to give, give, give or push, push, push more information at you.
Take a deep breath and center yourself. Allow room for give and take.
O P E N W I T H A P E R S O N A L S T O RY T H AT R E F L E C T S Y O U R H U M A N N E S S
The opening line is the most critical line which should connect the presenter to the audience.
Opening with silence followed by a sentence that grabs the audience's attention compels
people to listen immediately. Tell your story only to individuals, keeping soft eye contact with
each participant for 5 - 10 seconds, before moving on. Avoid sweeping eye contact with the
entire audience, yet look at no one in particular. Individual eye contact lessens the fear factor
with larger audiences. You are merely having a conversation with individuals who happen to be
in a group. Speak in short sentences and pause frequently to really connect with individuals. Use
humor based on your own experiences and limitations as a human being. In this era of political
correctness, jokes can get you in trouble. Personal stories endear you.
P R A C T I C A L A P P L I C AT I O N
Think about your presentations. What is your message? Tell your organization's OWN stories
and anecdotes to coincide with your main points or content. Consider the following and how
you might adapt them to your subject matter. Incorporate your answers into your presentation
in order to build more meaning, great rapport, and genuine connection with the audience.
• Who was the most influential __________ in your life?
• What's the most poignant real life story you've heard about your organization?
• What was a significant benefit you personally received from __________?
• Name two __________ from your organization who have impacted _____ for the better?
• What is your organization's basic philosophy and mission?
• What are the top three concerns people share with the changes in _____?
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1. The trainer makes the difference. Typically participants relate more favorably to trainers
who have experience in their area. Additionally, participants appreciate trainers who
respond to the issues and situations highlighted in the training. Finally, participants
want the training linked to real life experiences.
3. Management should learn alongside staff. When management and staff learn together,
the likelihood that ideas will be implemented is greatly increased.
4. Provide training in chunks. Schedule training over time with information presented in
chunks – small amounts of content with well-defined objectives.
5. Train skills and information that are immediately applicable on the job. Remember the “use
it or lost it” mantra. Set up situations where participants engage in immediate practice.
6. The training should set a positive, productive tone and the later application of learning.
7. During the training session, practice active learning principles. Incorporate activities
into the session to allow participants to actively engage with the content and with each
other.
8. Provide reference materials and job aids for review after the session. Participants
welcome ideas, tips, rules, and other materials that facilitate the learning and make
application easier.
9. Discuss how to address real life scenarios and barriers. Equip participants to apply the
learning in their real world situations.
10. Engage participants in tasks that require actions. Provide easy ways for participants to take
notes. Make action planning ongoing and encourage people to highlight, circle, underline,
or engage in any activities that will facilitate their being able to apply the learning later.
11. Honor a variety of learning styles. Plan a range of activities that will appeal to
participants’ varied learning styles.
12. Assign or have participants self select a training partner. Encourage networking and
accountability for application as well as provide ongoing learning support.
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S TA RT O N A F U N N Y F O O T
Establish the atmosphere right from the start. Every session should start off on a high
to set the stage for the rest of the session. Be positive and add appropriate humor to:
• Relieve nervousness participants may feel
• Establish the environment for the remainder of the session
• Get participants’ attention
• Model that although the session is serious, there is a place for fun
D E F U S E U N E X P E C T E D S I T U AT I O N S
Use humor to defuse unexpected situations. Humor can turn awkward situations into
enjoyable experiences. Laughter eases the tension of a difficult situation.
G E T PA RT I C I PA N T S I N O N T H E A C T
Incorporate games, ice breakers, end energizers that will get participants in on the act.
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THINK:
Explain the concepts in words A U D I T O RY L E A R N E R S
(auditory learners), • Storytelling to illustrate key points
show it on overheads • Small group discussions to deepen understanding
or through other graphics • Audiotapes to facilitate retention
(visual learners), and • Mnemonics to aid retention and recall
practice it with games,
role plays, or other activities
(kinesthetic learners). KINESTHETIC LEARNERS
• Role playing to reinforce learning
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SESSION TITLE:
M AT E R I A L S :
Tr a i n e r Participants
CONTENT OUTLINE
I.
A.
B.
II.
A.
B.
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PA RT I C I PA N T N E E D S
The presenter should gauge the needs of the participants. Some icebreakers will work better
with specific types of training evens. Choose icebreakers that naturally or readily segue into
the training to follow. When covering sensitive subjects such as assertiveness or stress
management, it might not be appropriate to start with a wild, active icebreaker. Also keep in
mind the likely audience response to the icebreaker. There are a number of factors which
impact the effectiveness and appropriateness of an icebreaker such as participant age,
attitude, dress, etc.
GROUP SIZE
Large groups need more energetic icebreakers and, typically, more space. If you are asking
the participants to speak out in front of a lot of people, asking them to disclose large
amounts of personal detail is stressful, time consuming, and not very interesting for the
other participants. Conversely asking three people to do an active, energetic ice-breaker is
potentially embarrassing and inappropriate.
P H Y S I C A L L I M I TAT I O N S O F G R O U P
There are some excellent energizers and icebreakers that involve a certain amount of
movement such as making human pyramids, human caterpillars, races across the tops of
chairs, etc. Not everyone is capable of doing such activities, so it is important to make sure
that you gauge the ability of the group beforehand.
VENUE
If you are running an ice-breaker in a lecture theatre, getting people to move about or stand
in a circle could be difficult and potentially dangerous.
OWN CONGRUENCE
Ice-Breakers and energizers are all about getting the learners into a posture and attitude
conducive to learning. It is therefore essential that the facilitator’s body language and
communication skills are positive and encouraging.
11 Tips for Using Flip
Charts More Effectively
based on the work of Lenny Laskowski,
Alliant Solutions, Inc.
A D VA N TA G E S O F U S I N G F L I P C H A RT S
1. Flip charts do not need electricity - You don't need to worry if the bulb will
burn out or worry that you forgot the extension chord.
2. Flip charts are economical - They do not require you to use any special
films or printers to produce them.
3. Color can be added very easily - An inexpensive box of flip chart markers
allows you all the creativity you want.
4. Flip charts support spontaneity - Any last minute changes can be easily made.
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T I P S F O R U S I N G F L I P C H A RT S
1. The best flip chart stands have clamps at the top and will hold most types of flip chart pads.
Most allow you to hang your flip charts while some stands will only allow you to prop them
up. Don't wait until the last minute to find this out.
2. Make sure the flip charts you use will fit the flip chart stand you will be using. Some have
different spaced holes at the top.
3. Flip chart pads are usually sold in packages of two and come either plain or come with grid
lines on them. Using the pad with grid lines makes your job easier for drawing straight lines
and keeps your text aligned. Also, make sure the pad has perforations at the top to allow
easier removal of sheets.
4. When preparing your charts, it is best to first design your charts on scrap paper before
drawing them on the actual flip chart pad.
5. Lightly write your text in pencil first then trace using the actual flip chart markers. This will
allow you to make any adjustments with text spacing and any figures you will be drawing. DO
NOT use all block letters (UPPER CASE). Using upper and lower case letters eases readability.
Follow the 7 x 7 rule. Have no more than 7 words on each line and no more than 7 lines to a
sheet. The 6 x 6 rule is even better!
6. Use flip chart markers and not regular magic markers. Flip chart markers will not "bleed"
through the paper. Also, they do not have as strong a smell as regular markers.
7. Avoid using the colors yellow, pink, or orange. These are extremely difficult for the audience to
see. Avoid using too many colors. Ideally, use one dark color and one accent color.
8. You can write "lightly in pencil" any notes you need next to key points. The audience won't be
able to see them. You may also make note of what is on the next sheet. Knowing this will
allow you to properly introduce your next sheet.
9. If you make any mistakes, use "white out" to correct small errors. For larger areas, cover the
mistake with a double layer of flip chart paper and correct the error.
10. Have a blank sheet of paper between each of your text sheets. This will prevent “peek
through” of the written material from the next page.
11. Properly store and transport your flip charts in a case or the cardboard box that they come in.
This will protect your flip charts and keep them fresh and ready to use each time. Take great
care of your flip charts and you will be able to use them repeatedly. You may even wish to
have some charts covered with clear, non-glare contact paper.
Making "prepared" flip charts can take a considerable amount of time. Make sure you start preparing
your charts early enough so you can review them and make any changes or corrections before
hand. It takes practice to learn how to print neatly. If you do not have neat, legible printing, consider
using stencils or having someone write for you. A poorly prepared flip chart can be very distracting.
NOTE: Technology is available to increase 8 x10 documents to poster size. Consider creating your
charts as WORD documents using your computer, printing, and enlarging to poster size.
Presentation Planning Sheet
1. What is the title of your presentation? Consider: What message do you want/need to deliver?
4. Following the presentation, the main thing the audience should know is:
5. Following the presentation, the audience should feel the emotion(s) of:
6. Following the presentation, the audience should be prepared to take the following action(s):
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13. One thing I know about the audience that may help 13.
me identify with them is:
15. One thing about me that may affect the audience is: 15.
18. The principle decision maker in the audience will be: 18.
written _____
PowerPoint Made Perfect
RULE 1: Content is the most important part of your presentation.
THE QUALITY OF THE RESEARCH IS CRITICAL.
The topic should be thoroughly researched, with a number of different sources. Make
sure visual images are appropriate to the point(s) you wish to make, and be sure that
you know the specifics on each image.
O R G A N I Z AT I O N A N D T R A N S I T I O N M A K E O R B R E A K A P R E S E N TAT I O N .
There should be a logical flow from beginning to end, like in written work. Avoid
jumping from one point to another, and be careful about adding information that is not
directly related to the main theme. Creating an outline before you begin creating
actual slides can be helpful.
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D A
C B
RELATED
A safe safe
FA C T O R S F O R D E T E R M I N I N G T Y P E O F T E A M B U I L D E R
1. How well do team members know each other?
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GUIDELINES
A good poster will do three things:
1. Draw attention to itself
2. Present information concisely, yet clearly and completely
3. Encourage questions and interchange with the author
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CONTENT
1. Identify your audience
2. Identify types or categories of information (What is it you need to tell?)
Conceptual; Background science; Procedures; Results; Conclusions; Other
3. Break information down into chunks or bite-sized pieces
4. Rank the importance of the chunks (you may not be able to fit it all)
5. Sequence the chunks (What does the audience need to know first, second, third,....?)
6. What graphics will support your data without distracting or causing confusion?
7. Introduction/Abstract/Technical Summary (Explain the objectives or hypothesis. What is
your purpose?)
8. Experiment/Research (What did you do, how did you do it, and what materials did you
use? What tasks did you perform? What science does the audience need to be told in
order to follow the narrative of your experiment or research?)
9. Conclusion (What happened? State your results and put them into context. Are the
results surprising or controversial? What future directions of inquiry do they suggest? Are
the results important? Do they have implications or are they useful to anyone? Has
humanity benefited? Have you benefited?)
APPEARANCE
1. Posters are graphic presentations. Each sheet should convey an idea or chunk of
information, like a paragraph. Stick to one subject per sheet.
2. Bullets, like those on this page (numeric and non-numeric) help the viewer digest
information. Limit to 5-7 bullet points per sheet. Keep each bullet to just a few sentences
focused on one point.
3. Graphics look good, but be certain they are directly related to the text and fully explained.
Captions help.
4. Layout: Avoid perfect symmetry when laying out. Top left is the strongest position.
White space is CRITICAL (no crowding). Consider how the viewer will have to move
eye/head/body to follow your poster. Where do you want the viewer to end up?
5. Effective displays are as visual as possible. Use colored or textured paper and mats,
different lettering styles, photographs, and graphs where appropriate. Design the
presentation for the viewer with a general technical background. Although it is not
necessary to be too "artsy", the effectiveness of your presentation will be enhanced by
mounting the sheets on colored construction paper and/or using other techniques to
improve the graphic impact. Simplicity, ease of reading, etc., are more important than
artistic flair. Certain color combinations, for instance, may look beautiful, but be almost
impossible to read - especially in the absence of optimum lighting.
6. Illustrative material will have to be read by viewers from a distance of 3' or more, so lettering on
illustrations should be at least 3/8" high.
7. There should be a logical sequence (introduction, development and conclusion) to your display.
PA R A M E T E R S
As you begin to design your exhibit, keep the following in mind:
1. Size of display panels (table display panels available for the Forum will be 36"H x 23"W with 9"H x
23"W header panels) You may request up to 6 connected display panels.
2. Cone of Vision (see diagram below)
3. Size of print (as a rule of thumb, minimum height of letters should be 1" for 35 feet of viewing
distance: see table below for typical type sizes)
DIMENSIONS
A. 5 feet 3 inches
B. 2 feet 6 inches
C. 5 feet 0 inches
D. 7 feet 6 inches
E. 10 feet 0 inches
F. 5 feet 3 inches
G. 2 feet 7 1/2 inches
H. 7 feet 10 1/2 inches
CONSTRUCTION
1. Graphically lay out your design on paper showing where all pieces will go.
2. Prepare you display pieces
• Use a computer or engage someone with calligraphy skills and tools
• Be neat
3. Glue display pieces on the backboards (foam board or heavy poster board) using Rubber Cement
as opposed to white glue which can “bleed”
4. Trim the backboards carefully (clean cuts with the x-acto blade)
5. Fasten two short strips of velcro to the backs of the backboard
Eight Ways of Learning Anything
Respecting the Eight Intelligences During Training
The theory of multiple intelligences has strong implications for adult learning and development.
If a presenter is having difficulty reaching a student in the more traditional linguistic or logical
ways of instruction, the theory of multiple intelligences suggests several other ways in which the
material might be presented to facilitate effective learning. Whether you are a kindergarten
teacher, a graduate school instructor, or a professional developer seeking ways to maximize
teaching and learning, addressing the intelligences will be beneficial.
Musical: Create songs, Sing, hum, whistle, tap How might music or
chants, rhymes, music or Sensitive to rythym rhyme be used as a
poetry to illustrate points memory hook during
or to play as background training?
music during learning or
reflection.
Interpersonal: Work in Seek and give counsel How can team or group
pairs, teams or small Lead and motivate others activities be used during
groups. Skilled at understanding training?
others
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Keep in mind what your purpose for the ice breaker is. Do you want to:
• Help participants get to know each other?
• Get people involved?
• Establish the credibility of the trainer?
• Energize people?
• Help the presenter become familiar with the participants?
• Create climate and set the context?
• Establish a brisk pace?
Choose your icebreaker according to your purpose. There are numerous resources for
icebreakers. Consider the following:
More than 64 activities designed to Make your meetings more productive, motivating and
exciting, foster creativity and innovation, build strong team building skills, enhance
cohesiveness, recognize everyone's unique talent and abilities, improve communication,
sharpen problem-solving skills and make your classes more fun!
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REFERENCES
1. Joyce, B. & Showers, B. (1983). Power in staff development through research on training. Alexandria,
VA: ASCD.
2. Roy, P. (2005). A fresh look at follow-up. Results.