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    Activity # 2 Beyond Walls. Go Online

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    Dazell Varron
    ISO 9001 is an international quality management standard that specifies requirements for quality management systems. Organizations use the certification to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements. The certification requires engaged employees, thorough business processes, quality control responsibilities, metrics to measure performance, preventative measures to avoid waste, and continuous improvement. Obtaining ISO 9001 certification benefits organizations by helping to improve growth, profitability, cost savings, customer service and loyalty through an effective quality management system.

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    Activity # 2 Beyond Walls. Go Online

    Uploaded by

    Dazell Varron
    32 views1 page
    ISO 9001 is an international quality management standard that specifies requirements for quality management systems. Organizations use the certification to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements. The certification requires engaged employees, thorough business processes, quality control responsibilities, metrics to measure performance, preventative measures to avoid waste, and continuous improvement. Obtaining ISO 9001 certification benefits organizations by helping to improve growth, profitability, cost savings, customer service and loyalty through an effective quality management system.

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    Activity # 2 Beyond Walls. Go online

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    ISO 9001 is an international quality management standard that specifies requirements for quality management systems. Organizations use the certification to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements. The certification requires engaged employees, thorough business processes, quality control responsibilities, metrics to measure performance, preventative measures to avoid waste, and continuous improvement. Obtaining ISO 9001 certification benefits organizations by helping to improve growth, profitability, cost savings, customer service and loyalty through an effective quality management system.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    32 views1 page

    Activity # 2 Beyond Walls. Go Online

    Uploaded by

    Dazell Varron
    ISO 9001 is an international quality management standard that specifies requirements for quality management systems. Organizations use the certification to demonstrate their ability to consistently provide products and services that meet customer and regulatory requirements. The certification requires engaged employees, thorough business processes, quality control responsibilities, metrics to measure performance, preventative measures to avoid waste, and continuous improvement. Obtaining ISO 9001 certification benefits organizations by helping to improve growth, profitability, cost savings, customer service and loyalty through an effective quality management system.

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    Activity # 2 Beyond Walls.

    Go online

     CORE VALUE: Passion for Excellence

     Instructions: Read and answer the following questions about the topic. Write your answer in a separate
    sheet

     Search for online articles and information about ISO International.

     Do you think it is worth for business organization to invest in an ISO International certification? Why do
    you think so?

    ISO 9001 is an international standard that specifies requirements for a quality management system
    (QMS). Organizations use the standard to demonstrate the ability to consistently provide products and
    services that meet customer and regulatory requirements. Engaged employees are motivated to
    implement processes that are put in place to ensure that problems are quickly identified and resolved in
    a timely manner. Your QMS, is a formalized system containing procedures, documents, responsibilities,
    and processes for quality processes and objectives. It may be summarized as a set of requirements for
    success and satisfaction. It also establishes continued training and developmental programs for
    employees to equip them with skills to cope with the changing needs of customers. This will also ensure
    that your business will continue to operate effectively even when key people leave. A key component of
    ISO 9001 is having thorough business processes, and the ability to define responsibilities for quality
    control, as well as relaying those specifications to employees. Your QMS needs to provide valuable
    metrics such as on-time delivery to commit, throughput, and overall equipment effectiveness to
    accurately reflect your system’s performance. This will help you make better decisions to improve
    growth and profitability. Rather than focusing on mistakes after the fact, an effective QMS hones in on
    preventive measures, so wasteful problems can be avoided altogether for the future. The certification
    enforces a continuous improvement strategy, so you’re always, by design, seeking ways to reduce waste
    and improve efficiency. The ISO process improves customer service for a variety of reasons. It identifies
    key areas that are most important and a priority to your customers. It then outlines the process on how
    you can implement it based on their expectations and needs. After all, delivering a product that reduces
    waste and cost means you can bring more value to your customer, which will reinforce their loyalty to
    you. Having an ISO certification is important for SMMs because of its ability to enact growth,
    profitability, and cost savings. The benefit of reducing waste also allows your workforce to be more
    efficient and establish ongoing QMS standards for improvement and sustainable customer success.

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